General Staff Jobs

Tickets For Less (TFL), a leading live entertainment and technology company, has a fantastic opportunity for a Business Development Director to join our team.

If you’re a competitive, driven individual looking to further your career, this is your opportunity! We are looking for new Business Development team members in our Business Solutions division that can bring experience and proven success along with the desire to dig in, work hard, and win with a “roll up your sleeves” attitude. In this role you will be responsible for building relationships and negotiating deals with prospective B2B clients to create white-label e-commerce websites and integrations that offer clients’ users competitively priced tickets for live events (sports, theater, concerts, and other).

This is a growing business unit with a lot of opportunities for a self-starter! The right person is patient and a good listener who approaches the sales process as a consultant, looking to solve the problems that the client presents. Our technology and products provide value to our customers and their users, and the right team member will be able to identify, qualify and close leads by building report and understanding their contact’s needs and how we can address them with our suite of solutions.

About TFL

At TFL, we are passionate about creating Memories For Life® for sports fans, music lovers and event goers across the country. We work directly with sports properties, professional teams, college athletic departments, venues, fans, and partners to improve the event going experience and drive event attendance. Our unique distribution model creates quick and convenient access for event goers across the country and ensures that teams and rights holders maximize fan access and event revenue.

With our headquarters located in the greater Kansas City-area, Tickets For Less is proud to celebrate nearly 20 years of providing high-rated service to the local community. Recently named to the KC Business Journal’s Top 150 Private Companies List, we have achieved tremendous growth post-pandemic. Fueled by recent acquisitions, we have expanded our retail customer base in strategic markets, and now have offices in Tuscaloosa, Ala., Omaha, Neb. and St. Louis, Mo.

Responsibilities & Job Duties (include, but are not limited to)

• Make outbound calls to existing leads and mining for new leads
• Prospect for and qualify potential sales opportunities
• Meet with potential clients to understand their needs and provide a solution using TFL products
• Document all customer interactions through the company CRM (HubSpot)
• Negotiate client agreements and business terms
• Work with clients through onboarding to ensure their succes

Qualifications

• Experience in sales or business development required, selling SaaS solutions a plus
• Strong communication skills both in writing and over the phone
• Proven success at meeting and exceeding goals/metrics, sales/revenue goals
• Comfortable making outgoing sales calls, cold calls, and meeting a call quota
• Strong problem solver – able to sell solutions that are built around a prospective clients’ needs
• Strong work ethic, able to be productive with minimal oversight
• Proficient computer skills and experience with MS office suite
• Experience working in the secondary ticket market a plus

Benefits

• Competitive salary
• Discretionary performance bonuses
• 401k with company match
• Unlimited vacation
• Medical/Dental/Vision insurance
• Long-term and short-term disability
• Life insurance
• Paid maternity leave

Perks

• $1,000 employee ticket credit
• Company outings to local live events, including Suite tickets to Kansas City’s premier events
• Company kitchen with free snacks and drinks
• Company happy hours on the first Friday of every month
• Employee referral program
• Casual dress code

Please send your resume and salary expectations to [email protected] with the job title included in the subject.

TFL

Account Manager

Location: New York, San Francisco or Los Angeles

Working Schedule: Hybrid (2 days per week in the office)

Do you want to be part of a global team working to drive positive change through technology?

Our work combines storytelling with innovation, ingenuity, entrepreneurialism and creativity.

We work with clients to deliver integrated communications programs for companies at every stage of their journey, from rebellious startups, ambitious scaleups, visionary corporations to industry titans.

Clarity provides fearless marketing and communications consultancy to the world’s most progressive companies. We do this by helping to solve their biggest challenges, and supporting their rapidly changing needs, with a strategic creative mindset and constantly expanding best-in-class, full-funnel, specialist services and expertise. We’re a global company with an entrepreneurial mindset, meaning agility, growth and a positive culture are essential to who we are.

We’re growing – and we’re growing fast. Significant growth opportunities have created the need for a stellar Account Manager to join one of our US offices in either New York, San Francisco or Los Angeles. Interested? Read on to find out more information about the role and the fantastic benefits available to take advantage of here at Clarity!

Working as part of our account management team and closely alongside our SEO, paid media, creative and design/development teams, you’ll manage relationships with key clients, ensuring quality, managing expectations, maintaining satisfaction, spotting opportunities and achieving client objectives.

What you’ll do:

• Act as point of contact and relationship manager between our clients and our team, building strong client relationships all while gaining a deep understanding of their business and needs
• Write and execute development/account plans and oversee the strategic direction for key client accounts
• Support expansion of new service offerings and global presence
• Work closely with our wider team to identify growth opportunities to help our clients achieve their goals
• Take part in supporting new business pitches/proposals and prepare briefs, proposals and decks for existing clients
• Manage the onboarding and kick off processes for key new accounts and projects
• Proactively identify and look to solve potential issues or blockers and act as an escalation point for client concerns or troubleshooting.

The successful candidate will:

• Have a passion for technology, B2B and B2C. Bonus points if you have enterprise, media & entertainment, sustainability and/or health, with previous agency or in-house experience
• Be fearless about giving strategic counsel to clients and have the ability to deliver against communication outcomes
• Enjoy the creative and fast pace of agency life, thriving in an environment of flexibility and change
• Have a proactive and global mindset, and ability to work with global colleagues from around the world
• Have superior people and communication skills, both verbal and written
• Have strong organizational and time management skills
• Be a team player
• Have the ability to work successfully in a hybrid model – we love meeting up in person and working together twice a week, and also believe in remote work flexibility.

Working with us

We combine the fun and pace of working in a small local firm with the opportunities of a global agency. We take risks, learn, adapt and deliver, giving you full scope to achieve your unique potential in a supportive and exciting environment.

Salary Range

Account Manager $80,000 – $95,000*

*may vary depending on the level and location

Benefits

We offer a competitive salary and some great benefits including healthcare, phone allowance, an incredible flexible remote work policy, unlimited paid time off (and we mean it!) paid time off for volunteering, summer Fridays, generous paid family leave policies and much more.

Clarity is committed to promoting equality of opportunity for all staff and for our Clients. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We do not discriminate against staff or Clients on the basis of age, disability, neurodiversity, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

Clarity

Job description

Position: Sales and Events Manager

Company: WickedBall Chicago

WickedBall Chicago invites vibrant and visionary individuals to join us as our Sales and Event Engagement Director. Our one-of-a-kind indoor entertainment center and mobile event service offer an exciting and fulfilling work environment like no other.

With an array of thrilling activities including Bubble Soccer, Archery Tag, Nerf Battles, Laser Tag, and Dodgeball, you’ll be part of an evolving industry that promises growth and constant innovation. Our unique culture offers an energetic and dynamic atmosphere, bolstered by regular team outings and a truly relaxed work environment.

We’re not just looking for an employee, we’re searching for a trailblazer who can assist us in taking the WickedBall experience to new heights. Your role will be integral to our planned expansion, backed by our impressive history of customer satisfaction and 8 years of industry leadership.

Sales and Events Manager – Job Description

Primary Objectives:

Increase company revenue by increasing reservations and events.

Markets, sells, and builds relationships as client concierge for private events, corporate events, and other packages for WickedBall

Launch promotional days to further increase revenue.

Generate revenue through event marketing initiatives.

Develop and implement strategies to meet sales goals in alignment with overall company objectives.

Analyze the long-term needs of the company’s sales strategy and offer reports to management teams to drive necessary changes to the digital marketing plan.

Foster self-development and personal growth as an employee.

Establish strategic partnerships.

Provide daily and weekly reports on goals and progress to CEO.

Essential Job Responsibilities:

Sales and Client Management: Respond to sales inquiries promptly, track all leads, meet or exceed sales goals, verify all customer-provided information, provide professional and courteous service to clients, customers, and other employees.

Event Planning and Scheduling: Plan and schedule events at store and mobile locations, work with managers and employees to coordinate events and schedule staff for these events, provide oversight and direction to managers with details about the upcoming events.

Marketing Initiatives: Maintain and manage positive brand reputation. Collaborate on market research, follow up cold calls with emails, develop a group sales contact list, utilize email marketing software to create targeted campaigns, reach out to media outlets for brand awareness, provide daily and weekly reports on accomplishments to the CEO. Verifies accuracy of all information provided by customers including event details, payment verification, and other details

4. Operational Tasks: Maintain financial stewardship of labor cost and operating expenses, manage and maintain account reports, input events into the marketing spreadsheet, reservation calendar, send confirmation emails, take deposits for events, respond to all incoming leads from marketing campaigns promptly. Manage facility and operations with managers. Ensure equipment is up to standards and in good condition. Maintain store cleanliness. Manage store inventories and procurement for supplies. Performs other duties as assigned.

Teamwork and Collaboration: Foster a spirit of teamwork and unity among department members, consciously create a workplace culture that is consistent with the overall organization’s mission, vision, guiding principles, and values.

Compensation and Benefits:

At WickedBall, we believe in rewarding our employees for their hard work and dedication. You will receive a competitive base salary, along with an uncapped commission scheme that will allow you to significantly boost your earnings based on your performance. Get commission for each event you sell and close!

We offer the possibility of earning quarterly sales bonuses and believe in the importance of recognizing and rewarding success.

What We Are Looking For:

You are a proactive individual with an entrepreneurial spirit and a strong desire to excel. You’re confident, personable, and competitive with a robust work ethic and a keen eye for opportunity. You should have a knack for networking and an ability to think on your feet.

Experience in sales and events management is crucial, as is a willingness to take on diverse responsibilities. Your exceptional communication skills and meticulous attention to detail will allow you to provide an excellent customer experience and ensure the seamless operation of our events.

Having a good driving record and the ability to lift at least 50 lbs is important for the mobile events aspect of the job. You should also be comfortable working on weekends and during peak business periods, in order to align with the nature of our industry.

If you’re ready for an opportunity that will both challenge and reward you, an opportunity that offers fun and fulfilling work in a truly unique industry, WickedBall Chicago is ready for you. We can’t wait to hear from you!

Job Types: Full-time, Part-time

Salary: $35,000.00 -$40,000 + Additional Commissions , bonuses, tips! ( Minimum commissions $20,000-$30,000 additional per year! ) No caps on earnings!

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off

Compensation package:

• Bonus opportunities
• Commission pay

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Lombard, IL: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What attracted you to this position?
• Have you managed a team before? Give an example
• Is your availability open? This is a very hands on position.
• This position is measured by its performance, is that something your comfortable with? We do have financial goals to hit each month.
• Why do you think you’re the best fit for the job?

Experience:

• Sales: 1 year (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person

WickedBallChicago

ACCOUNT MANAGER

DEPARTMENT: MANAGEMENT LIABILITY

STATUS: NON-EXEMPT

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Account Manager at Momentous Insurance, A Marsh McLennan Agency.

Momentous Insurance, A Marsh McLennan Agency provides commercial insurance, commercial entertainment, film and tv insurance, employee health & benefits insurance, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 9,000 colleagues and 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Account Manager on the Management Liability team, you’ll be responsible for the following:

The primary function of this position is to provide the highest quality service to customers and cross sell within the existing book of business. The Account Manager (AM) will be the day-to-day liaison between the insurance company (MIB) and designated accounts managed by Account Executives/Sr. Account Executives/Producers.

Daily servicing of customers will include addressing various coverage issues, contract analysis, exposure analysis, issuing auto ID cards, handling all the inside service work associated with the client’s accounts, including all endorsement activity, routine coverage questions, problem solving, renewal control, preparation of formal proposals, checking and binding policies.

The Account Manager (AM) should have experience in all areas of Management Liability insurance. As needed, the AM will coordinate with and defer to the Account Executive/Sr. Account Executive/or Producer on strategic account issues and potential problems. The AM is responsible for the successful fulfillment of Standard Operating Procedures and Guidelines (SOG’s).

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• Know the underwriting and rating procedure for all types of personal lines policies.
• Quote new business and renewal options to every client.
• Prepare proposals and applications, submit them to insured’s and carriers, obtain client’s signature and follow up to ensure timely responses, all in conjunction with AE or Producer.
• Prepare and provide to every client a Summary of Insurance once coverage is bound and in effect for new accounts.
• Immediately update Summary of Insurance for existing clients.
• Remarket accounts as directed and follow up with AE or Producer.
• Maintain agency EPIC files accurately and consistently documenting conversations in emails and other notes sent to clients, while adhering to all MIB electronic and EPIC procedures.
• Handle cancellations timely by checking carrier websites or NOC’s received via scan, fax or email, legally saving all accounts possible with adherence to E&O guidelines.
• Prepare and check policies based on SOG’s checklist to include preparing letters, invoicing, summaries of insurance, certificates, ID cards, evidence of insurance, binders, etc. Policies must be checked for accuracy and all applicable endorsements.
• Know and be up to date on the utilization of carrier websites, carrier communications, new coverage options, and billing procedures

These additional qualifications are a plus, but not required to apply:

• College Degree preferred (high school diploma is required)
• Current California Department of Insurance License
• 1-2 years of experience
• Proficient MS Office Suite (Word, Excel, Outlook)
• Agency Management System (i.e., EPIC, AMS 360) or other paperless insurance management system

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Work environment & physical demands.

• Ability to use computer keyboard and sit in a stationary position for extended periods as well as use office machinery such as fax and copy machines, and telephones.
• Work is performed in a typical interior/office work environment.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Generous time off
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out online: https://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

· https://www.instagram.com/lifeatmma/

· https://www.facebook.com/LifeatMMA

· https://twitter.com/LifeatMMA

· https://www.linkedin.com/company/marsh-mclennan-agency/

The applicable base salary range for this role is $42,400 to $90,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EEO Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

Momentous Insurance Brokerage | Marsh & McLennan Agency LLC

ABOUT MANNINGTON:

Our mission is to be the best people to do business within the flooring industry.  

One of the world’s leading manufacturers of fine flooring, Mannington Mills, Inc., is based in Salem, New Jersey (USA). The company manufactures and markets residential and commercial carpet, sheet vinyl, luxury vinyl, laminate, resilient and hardwood floors; as well as carpet yarns and commercial rubber under the Mannington Residential, Mannington Commercial, Amtico, Phenix, and Burke brands. Founded in 1915 by John Boston Campbell, the company is still privately held and owned, now into its fifth generation, by the Campbell family. Now stewarding the company into its second century in business, Mannington Mills is committed to quality, customer satisfaction, environmental and social responsibility values, and innovative manufacturing with award-winning product design, state-of-the-art processes and industry-leading programs.

POSITION SUMMARY:

We are looking for someone who:

·       Is passionate about transforming sales and whose values align with Mannington’s culture- we achieve our mission through our values and are looking for someone who is humble, effective, adaptable, and remarkable.

·       Has high emotional intelligence – you have a genuine empathy for customers and maximize your impact through understanding the motivations of each customer and adapting your communication and sales approach accordingly.

·       Has a proven track record for negotiating sales and programs that drive economic value for both parties (company and customer).

·       Has a commitment to overachievement – you have a proven track record of consistently outperforming sales quota attainment and you have a never quit “gritty” attitude towards sales targets regardless of adversity being faced.

·       Is a champion of the consultative sales process– you utilize existing CRM reports and continue to develop and leverage internal data to strategically engage customers through the consultative sales process.

·       Has experience being managed in a structured sales environment utilizing a CRM tool. These could include managing via a sales methodology, a forecast methodology, and a structured deal management by sales stage.

·       Has strong business acumen – understands and uses good judgement of existing and potential sales opportunity.

·       Is accountable – you have a proven ability and strong willingness to follow through on your own promises and commitments. 

ESSENTIAL DUTIES OF THE JOB INCLUDE:

1.     Establishes, develops, and maintains business relationships with current customers and prospective customers in the assigned territory for all Mannington & Phenix product categories (Residential hard surface / soft surface and Mannington Mainstreet Commercial).

2.     Conducts product knowledge presentations with retail and flooring contractor ownership and their front-end sales teams.

3.     Responds to customer requests quickly and expedites the resolution of customer problems and complaints.

4.     Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.

5.     Analyzes the territory market potential and determines the value of existing and prospective customer’s value to the organization.

6.     Maintains an active sales pipeline equal to or greater than 30% of your annual sales revenue goal by driving the Mannington consultative selling process (CSP) defined as; 1) identifying total account potential in the most impactful sales categories, 2) identifying total real account opportunity for individual category growth, 3)  gaining mutually agreed upon account sales commitments,  4) establishes and documents an account sales business plan outlining plan to achieve account sales growth commitments, and 5) regularly tracks and measures account performance to commitments. 6) consistently maintains up to date and accurate reporting of all the above in company CRM. 7) 20 face to face sales calls per week & logged into the company CRM platform, SFDC.

7.     Travel and conducts regular account sales business review meetings with targeted accounts.

8.     Provides the organization with oral and written reports on customer needs, problems, interests, competitive activities and potential for new products and services

9.     Is a Mannington & Phenix product knowledge expert regarding appropriate fit for purpose applications, technical services matters, market insight and conditions, competitive activities, advertising, and promotional trends.

10.  Installs new and maintains current displays with proper updates ensuring that Mannington & Phenix merchandising meets our marketing guidelines and are presentable to the public.

11.  Ensures that all customer account price lists are accurate and up to date.

12.  Represents Mannington & Phenix by participating in trade shows and conventions.

13.  Operates territory within allocated Sample, merchandising and travel/entertainment Expense Budget.

14.  Utilizes company issued technology and CRM systems to drive and maximize sales revenue with customer accounts. 

    

STANDARDS OF PERFORMANCE:

While the list of major job duties explains what is to be done, performance standards provides us with specific performance expectations for the Territory Sales Manager. They are the observable behaviors and actions which explain how the job is to be done, plus the results that are expected for satisfactory job performance.

·       Minimum Standards of Sales Performance:

o  Total Revenue: Achievement of territory sales revenue of $2.1 million in top line sales revenue annually.

o  Number of Accounts: A minimum of 75 accounts producing sales in the territory*

o  Quantity of Sales Calls: A minimum of 20 customer facing calls per week (or an average of 5 customer facing calls per day in the field)

o  Quality of Sales Calls:   A minimum of 10 Mannington & Phenix Consultative Sales Process calls per week (or an average of 2 consultative sales process calls per day) and a minimum of 5 scheduled consultative sales process calls for the following week. Consultative Sales Process defined as:

1.     Uncovering or updating customer total category Purchase Potential

2.     Gaining / updating and documenting customer sales purchase commitment

3.     Reviewing customer current sales performance to documented commitment

4.     Developing / updating and reviewing / documenting customer business plans

o  CRM maintenance: 

1.     Customer events and sales activities updated daily with identified next steps.

2.     Target accounts are current with documented activity within the past 30 days always.

3.     Customer Business plans are always approved and current.

*Number of active accounts vary depending on specific territory size and geography.

JOB REQUIREMENTS:

·       Bachelor’s degree in business administration, sales and marketing or related field

·       A minimum of two-years outside sales experience with a proven track record of performance

·       Experience utilizing a consultative sales process

·       Experience utilizing CRM to manage and forecast sales opportunities

·       Strong analytical skills to identify trends and patterns

·       Strong interpersonal communication, teambuilding, decision making, and conflict resolution skills required

·       This position requires frequent travel

Working Environment and Physical Efforts:

Work is typically performed calling on flooring retailers and the incumbent needs to be able to move about the store and travel environment. Must be able to drive a vehicle to these appointments. Position also requires standing, walking, reaching, pushing, pulling, and squatting while merchandising product and requires unloading product and building and updating displays. Position works across a wide variety of weather conditions. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status or disability status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

Mannington Mills, Inc.

EPIC Entertainment Group is a collective of innovative producers, experiential marketers and creative designers whose sole mission is to produce unrivaled immersive experiences while having a kick-ass time doing it.

We provide a wide selection of services in attractions, live entertainment, event production and social engagement, creating dynamic experiences from conception to production, operation and analyzation. Our customized solutions push the limits of innovation, delivering unparalleled results and lasting impressions.

POSITION DESCRIPTION:

We’re looking for someone who is highly self-motivated and equally talented to manage event operations, retail, admissions and guest services while supporting the overall venue operation at one of the premiere botanical gardens in the world located in Miami, FL . This position requires extreme attention to detail and the ability to manage and motivate a team in a unique educational attraction-based setting.

In this role you will manage event production, daily admissions/ticketing operations, visitor services and retail sales for this world-class botanical garden. With a full calendar of social and special event activations, educational classes and daily activities, there is always something happening in the garden. Your job will be to hire and manage the teams, create efficient operating plans and facilitate excellent guest experiences.

JOB RESPONSIBILITIES:

·      Manage Special Event Development and Production to ensure all events are planned and executed to provide excellent guest experiences

·      Work with internal team and vendors to curate and manage specialized food and beverage offerings for events

·      Lead guest-facing teams including admissions/ticketing, visitor services and retail sales

·      Procure and manage third-party vendors in support of managed teams to ensure seamless integration with the Garden team(s)

·      Oversee the Visitor Center’s daily admissions, membership retention and retail operations, including inventory oversight, retail buying & merchandising, vendor relations, and promotions

·      Provide detailed tracking and reporting of admissions and retail sales

·      Work with volunteer services to identify opportunities for volunteer involvement; develop and oversee training programs for new volunteers

·      Manage all aspects of guest relations including concerns, recovery and feedback to ensure members and guests have an excellent experience

·      Hire, train and schedule teams to ensure adequate coverage for regular operations and special events/activations within a defined budget

·      Ensure all cash handling procedures are followed per Garden standards

·      Be a motivating positive force for all departments

·      Support the production and execution of all garden operations, events and activities

·      Build and manage budgets to ensure financial responsibility and profitability

QUALIFICATIONS:

·      College degree or equivalent experience preferred

·      Minimum three-to-five years of retail, box office/admissions, event and/or live entertainment experience

·      Hospitality experience a plus

·      Strong project management skills

·      Proficiency in Microsoft Word, Excel, Outlook and other Microsoft Office applications required, with a special emphasis on Excel

·      Client focus with attention to detail, flexibility and accountability for results

·      Ability to build consensus and cultivate relationships

·      Excellent problem-solving and organizational skills

·      Excellent verbal and written comprehension and communication skills

·      Ability to multi-task and maintain a calm demeanor in a stressful environment

·      Strong leadership skills with an ability to motivate staff and support senior staff

·      Must be able to handle a fast-paced, high-pressure environment with long hours

·      Must have a flexible schedule and be willing to work weekends and holidays as needed.

·      Must have unrestricted authorization to work in the United States

EPIC Entertainment Group, LLC

The Assistant General Manager – Entertainment will interact continuously with clients, promoters, artist’s agent and artist’s managers in efforts to solidify profitable event business for the Wintrust Arena & Arie Crown Theater. Assist in coordination of all aspects of the booking process. Develop and coordinate all special projects and events associated with the arena and theater.

This role will pay a salary of $175,000 to $200,000.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

· Develops new sporting, concert, family, comedy, religious, and/or theatrical programming

· Monitors and maintains the booking calendar for all entertainment spaces. Maximizes ticket sales for all events using all assets available. Must have excellent communication with marketing, box office and booking staff

· Works directly with promoters in preparation of cost estimates, contract negotiations, oversight of event management, event settlement

· Obtains full understanding of venue deal points and agreements (to include tracing of contract, deposits and insurance)

· Promote the facilities to all potential clients; conducts facility tours; answers questions and provides information regarding facility services, technical capabilities, policies and procedures; assists clients in finalizing booking arrangements

· Proactively reach out to promoters including in person meetings

· Annually produces collateral such as marketing plan, year-end recap, year-end video and client parties, etc. Prepares statistics, reports and budget presentations for top management.

· Assists the General Manager in the development and administration of the facility’s operating and capital budgets; works directly with the department directors in developing departmental operating budgets and revenue projections

· Supervises marketing plans for ticketed events to include all available services: group sales, public relations, media placement, direct mail, promotional development, non-profit opportunities, etc.

· Develops new high-priority special events to grow venue attendance and revenue

· Establishes and maintains relationships with media, industry influencers and key community and strategic partners

· Works in conjunction with building marketing, event services, operations, and food & beverage staff in the planning and execution of special events

· Remains current on national trends in the industry and local market changes that affect the facility.

· Conducts special studies or research as assigned by the General Manager

· Maintains, at all times, high standards, positive attitude, and professional appearance

· Coordinates with other departments in the day-to-day management of their various disciplines; reviews and evaluates processes and results; identifies and resolves deficiencies and challenges

· Works extended and/or irregular hours including nights, weekends and holidays as needed

· Performs other job-related duties as assigned.

• · Bachelor’s degree preferred.
• Minimum of 10+ years of experience in event development within a concert, arena or sports venue.
• · Excellent written and verbal skills including strong proof-reading.
• · Excellent communication and interpersonal skills and organizational ability.
• · Ability to work with and maintain highly confidential information is required.
• · Ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative environment.
• · Ability to anticipate problems and implement immediate corrective action.
• · Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment industry.
• · Considerable knowledge of event solicitation and presentation, public relations, advertising and media relations and event planning.
• · Strong orientation towards hospitality/customer service for the meeting, convention and entertainment industry.
• · Prior experience in contract negotiation.
• · Ability to plan, coordinate and direct varied and complex administrative operations.
• · Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hour as needed.
• · Must have professional attitude and appearance.
• · Proficient in Microsoft Word, Excel and PowerPoint.

Oak View Group

EPIC Entertainment Group is a collective of innovative producers, experiential marketers and creative designers whose sole mission is to produce unrivaled immersive experiences while having a kick-ass time doing it.

We provide a wide selection of services in attractions, live entertainment, event production and social engagement, creating dynamic experiences from conception to production, operation and analyzation. Our customized solutions push the limits of innovation, delivering unparalleled results and lasting impressions.

POSITION DESCRIPTION:

We’re looking for someone who is highly self-motivated and equally talented to manage venue and event operations, retail, admissions and guest services at one of the premiere botanical gardens in the world located in Miami, FL . This position requires extreme attention to detail and the ability to manage and motivate a team in a unique educational attraction-based setting.

In this role you will manage operations, admissions/ticketing, visitor services and retail sales for this world-class botanical garden. With a full calendar of social and special event activations, educational classes and daily activities, there is always something happening in the garden. Your job will be to hire and manage the teams, create efficient operating plans and facilitate excellent guest experiences.

JOB RESPONSIBILITIES:

·      Direct and lead all venue operations, including Special Events, Rentals, Admissions/Ticketing, Guest Services,

Retail Sales, Security, Parking and Housekeeping/Property Services

·      Oversee daily Operations including the above plus specialty contractors, and outside vendors in support of

internal teams to achieve flawless execution

·      Ensure the safety and security of the venue through proper staffing and training

·      Work closely with department leaders to support strategic planning and to identify and implement cost and

operational efficiencies

·      Establish and maintain relationships with key stakeholders, both internal and external

·      Develop and manage departmental budgets through thorough analysis, effective cost management and

accurate forecasting

·      Provide detailed tracking and reporting of financial performance to ensure all targets are met

·      Maintain excellent rapport with vendors to ensure quality and consistency of services

·      Ensure compliance with Garden and EPIC standards, client specifications, contractual obligations and all other

compliance requirements

·      Regularly assess and evaluate the performance and effectiveness of operational teams

·      Responsible for overall venue cleanliness and organization

·      Closely monitor market trends and competitor activities to stay ahead of the curve

·      Provide regular updates to EPIC Managing Partners

·      Instill a culture of excellence and provide motivational leadership for all departments

QUALIFICATIONS:

·      College degree or equivalent experience required

·      Minimum three-to-five years of venue operations and/or management, retail, box office/admissions, event and/or

live entertainment experience

·      Hospitality experience a plus

·      Strong project management skills

·      Proficiency in Microsoft Word, Excel, Outlook and other Microsoft Office applications required, with a special

emphasis on Excel

·      Client focus with attention to detail, flexibility and accountability for results

·      Ability to build consensus and cultivate relationships

·      Excellent problem-solving and organizational skills

·      Excellent verbal and written comprehension and communication skills

·      Ability to multi-task and maintain a calm demeanor in a stressful environment

·      Strong leadership skills with an ability to motivate staff and support senior staff

·      Must be able to handle a fast-paced, high-pressure environment with long hours

·      Must have a flexible schedule and be willing to work weekends and holidays as needed.

·      Must have unrestricted authorization to work in the United States

EPIC Entertainment Group, LLC

This is a hybrid position that allows you to work out out one of the following offices: Irving, TX, Oakland, CA, Deerfield Beach, Florida, Washington DC, New York, NY and Atlanta, Georgia

SiriusXM and its brands (Pandora, SXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners — in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.

SiriusXM

SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM’s platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM’s subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company’s advertising sales organization, which operates as SXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through Sirius XM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.

Pandora

Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. Pandora provides consumers with a uniquely-personalized music and podcast listening experience with its proprietary Music Genome Project® and Podcast Genome Project® technology. Pandora is available through its mobile app, the web, and integrations with more than 2,000 connected products.

How you’ll make an impact:

The Platform Engineering organization is seeking an experienced software engineering leader to manage the Cloud Foundation team and further its mission to enable effortless innovation of the products that drive SiriusXM business. Platform Engineering is responsible for defining and implementing the overall company-wide cloud strategy and providing an internal developer platform consisting of the configuration, tooling, and best practices related to foundational account infrastructure, CI/CD pipelines, infrastructure as code, container orchestration, observability and incident management, and overall developer experience. The Cloud Foundation team’s charter is to architect, build, and manage foundational cloud services and infrastructure on AWS public cloud. As the team’s manager, this role will drive execution of the team’s priorities, identify future projects and opportunities, and help coach and develop the Cloud Foundation team members. This is a great opportunity to be a leader in a team that is foundational to the success of SiriusXM’s product and technology strategy over the next five years.

What you’ll do:

• Report to the Director of Cloud Architecture and Engineering and participate in cross-team leadership activities within the wider Platform Engineering organization.
• Manage and coach the individual contributors on the Cloud Foundation team.
• Facilitate Cloud Foundation team project management processes that fit into Platform Engineering program management standards.
• Drive execution of the Cloud Foundation team’s roadmap.
• Build strong relationships with Platform Engineering’s internal user base in order to better understand their strengths, needs, and pain points.
• Contribute technically to Cloud Foundation projects.
• Provide detailed, constructive feedback to peers and direct reports through reviews of code and technical documentation such as product briefs, ADRs, and RFCs.
• Stay on the cutting edge of industry trends to identify new technologies and practices that could contribute to more effective cloud usage at SiriusXM.

What you’ll need:

• 10+ years of experience as a Software Engineer or similar role, including at least 5 in a leadership role
• Strong understanding of cloud computing and executing cloud initiatives in a large distributed organization
• 5+ years of hands on experience architecting and deploying cloud-native applications on a public cloud platform (AWS strongly preferred)
• Experience with an infrastructure as code (IaC) technology
• Knowledge of foundational infrastructure concepts – e.g., IP networking, VPNs, DNS, firewalling, IAM/authentication, and load balancing
• Experience supporting application, operations, and security teams, including the ability to provide ongoing architecture and implementation support
• Ability to work through ambiguity and deliver clarity
• Excellent verbal and written communication skills
• Passion for working with internal customers
• Extra credit:
• AWS Solution Architect Professional Certification
• Experience building an internal developer platform
• Experience with AWS Cloud Development Kit (CDK)
• Familiarity with security requirements in regulated environments
• Fluency in TypeScript/Node.js
• Must have legal right to work in the U.S.

Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

SiriusXM

Description:

Overseeing all related matters relating to talent acquisition, retention, and execution.

Key Responsibilities:

• Develop and maintain key accounts with streamers.
• Scout, recruit, and train new streamers.
• Creating and reviewing talent contracts.
• Plan and execute campaigns to enhance streamer’s performance.
• Plan, execute, and continuously optimize talent management strategies.

Experience:

• 2+ years talent recruitment and management experience within the entertainment industry.
• Experience in the live streaming industry.
• Strengths in report writing and presenting findings to upper management.
• Native English speaker.

Preferred experience:

• Possess an existing clientele list.
• Knowledge of live streaming platforms.
• Technical expertise in cryptocurrency and blockchain technologies.

TRON DAO