General Staff Jobs

Job Summary

As a member of our hospitality team, the primary responsibility of a Catering Sales Manager is to proactively seek and secure group and catering opportunities, driving revenue growth and customer loyalty. This role requires a skilled negotiator, who will build strong customer relationships, and deliver service excellence with each guest experience. The ability to work collaboratively, negotiate effectively, and identify new business opportunities will contribute to the continued success and growth of our catering sales department and the overall success of our hospitality team.

Detailed Job Summary

·        Demonstrates a thorough understanding of PCH Standards, hotel Brand Standards, and the operational aspects of business bookings, ensuring adherence to high-quality service delivery.

·        Collaborates seamlessly with the hotel service team, fostering a culture of exceptional customer service and teamwork.

·        Skillfully negotiates hotel services and executes PCH’s Group Sales Agreement for each business opportunity, ensuring mutually beneficial agreements.

·        Acts as the primary customer liaison during events and programs, consistently meeting daily needs and ensuring overall customer satisfaction.

·        Works in close coordination with off-property sales channels, ensuring a cohesive and complementary approach to sales efforts.

·        Proactively identifies, qualifies, and solicits new group/catering business to achieve personal and hotel revenue goals.

·        Possesses a comprehensive understanding of the market, including competitors’ strengths and weaknesses, economic trends, supply and demand, and effectively leverages this knowledge in the sales process.

·        Strategically close the most advantageous opportunities for the hotel, taking into account market conditions and hotel requirements.

·        Utilizes strong negotiation skills and creative selling abilities to successfully close business deals and negotiate contracts.

·        Cultivates and strengthens relationships with both existing and potential customers, laying the foundation for future bookings. Activities include sales calls, entertainment, FAM trips, and trade shows.

·        Effectively utilizes Marriott Global Source for valuable resources and information, including Training Energizers, to enhance sales effectiveness.

·        Leverages available eTools such as eRooming Lists, eProposals, and Passkey to streamline sales processes and enhance efficiency.

·        Monitors same-day selling procedures to maximize room revenue and effectively manage hotel occupancy levels.

·        Conducts site inspections to showcase the hotel’s facilities and services, enhancing the client’s experience and confidence in the property.

·        Efficiently prepares and creates contracts as required for successful business transactions.

·        Actively refers potential clients to other PCH properties, leveraging the broader portfolio to meet customer needs.

·        Sets a positive example for guest relations, displaying a strong commitment to exceptional service delivery.

·        Actively engages with guests to obtain feedback on product quality and service levels, promptly and effectively addressing any concerns or complaints.

·        Regularly reviews meeting planner results to gauge guest satisfaction levels and proactively seeks opportunities for service performance improvement.

Education and Experience

·        High School Diploma or equivalent required; Bachelor’s Degree preferred, Hospitality Management Degree or similar program beneficial.

·        3+ years of restaurant or catering sales experience highly preferred.

Renaissance Montgomery Hotel & Spa at the Convention Center

Job Summary

*Candidate must reside in Minnesota* The Territory Manager job description includes but is not limited to working with existing and potential strategic customers to increase sales within your territory. Building customer relationships from top-level management and down, making sales calls, developing applications, exploring new markets and assessing the competitive environment. Develop and maintain an excellent, team-based collaborative relationship with Field Application Engineers, Global Account Managers, Inside Sales, and Customer Care. Represent Zeus in a professional manner in all aspects of what you do.

Job Responsibilities

• Build and maintain the sales pipeline along with customer notes and activities in the CRM system.

• Develop and manage your territory and know the products and capabilities we sell as well as the applications they’re sold into.

• Map customer organizations and their needs to Zeus products and capabilities.

• Travel in territory as needed to develop accounts to meet revenue objectives. Provide weekly update reports to management.

• Forecast monthly projected sales for Top 20 customers to the Sales and Demand Planning teams. Include pertinent info on other customers.

• Submit professional weekly executive summaries and call reports to Sales Management and Inside Sales through email and the CRM system by Monday 12:00 EST listing activities from previous weeks calls as well as the following week’s itinerary.

• Communicate daily with Inside Sales Representatives, Field Application Engineers and Sales Managers regarding pertinent issues at accounts, quotes, samples questions etc.

• Develop new customers through networking, research, referrals, etc. and conduct cold calls where appropriate.

• Follow up on action items to insure they have been handled appropriately and in a timely fashion.

• Obtain as much information as possible on competition and industry trends providing information on pricing, lead times, capabilities, etc. to Zeus management.

• Maintain customer files containing paperwork from Zeus corporate (i.e. quotes, samples, letters etc.).

• Maintain and exercise professional standards, dress code and ethics.

• Ensure the confidentiality of proprietary Zeus and customer information.

• Entertain customers effectively while being prudent with Zeus’ money.

• Host Zeus corporate visitors and help manage logistics to ensure a successful meeting.

• Submit expense reports to the Regional Sales Manager monthly with appropriate receipts. Stay within the travel allowance guidelines as directed by Zeus. Work within the budget for mobile phone, office equipment, office Internet access and misc. office supplies.

• Maintain Zeus-owned office equipment.

• Insure the company vehicle is cleaned and serviced at regular intervals. Fully comply with requirements of the Zeus Fleet Safety Program.

Other:

• The base of operations will be the home office. No other site other than a temporary site for meeting can be used.

• All orders received must be confirmed by the Inside Sales Office.

• All Zeus product materials in the possession of the Territory Manager is for samples purposes only.

• All financial activities such as credit reports and collections will be handled through Zeus accounting.

Qualifications

• Undergraduate degree, preferably business related.

• 3 to 15 years sales experience in a technical environment.

• Knowledge of pertinent industries within the territory.

• Comfortable with computers and working knowledge in Windows, Outlook, PowerPoint, and the CRM system.

• Knowledge of the plastics industry is a plus

Zeus Industrial Products, Inc.

Position Overview

Neway Valve, a global leader in the manufacture of industrial valves supplied to and serving the Energy, Oil & Gas, Petrochemical, Chemical, Power, Water Technologies, Green Initiatives, Marine and Offshore, Wind Power and Nuclear Power industries is looking for an experienced valve sales professional with extensive outside sales experience in the Power business for a position of Power Industry-Business Development

The successful candidate will have significant outside sales experience working with major power energy end users as well as various engineering firms supporting small cap-x and large cap-x projects in the power industry. The candidate will promote Neway Valve’s world class manufacturing capabilities in producing industry standard as well as highly engineered manual and/or automated valves for use in the various power producing industries of clean coal generated power, natural gas generated power, combined cycle generated power, and nuclear power as Neway is a certified N stamp holder for ball valves used in nuclear energy. The candidate should have experience in selling valves in various forged and cast steel body material grades of carbon steel, stainless steel, chrome, duplex, super duplex and other special materials as may be required by power customers. The position will provide current experienced valve inside sales professionals in both power MRO and power project opportunities to support the candidate’s business development activities.

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prospect, qualify and build relationships with existing and new customers to generate sales and to provide exemplary customer relations within assigned territory
• Must have experience working with major power energy end users as well as various engineering firms supporting small cap-X and Large cap-X projects in the power industry
• Maximize product coverage by continuous promotion of new products and business solutions to the customer
• Collaborate cross-functionally within NVNA and HQ to set out the overall commercial strategy to the customer, such as product, price, margins, market segment, etc.
• Review customer inquiry documentation to determine appropriate Neway product selection, including creation of order notations related to exceptions or deviations
• Review detailed and complete quotation bid packages to ensure it is technically compliant with project specifications and commercially profitable and market competitive
• Respond to requests from customers for information, including written clarification on quotation and purchase order requirements
• Collaborate cross-functionally within NVNA to provide sales quotations on stock inventory within prescribed pricing parameters, manage order processing, and assist with customers’ technical questions
• Maintain sound business relationships by visiting customers on a regular basis
• Key customer risk management, including overdue payment expediting, customer’s major organization changes, complaints, etc.
• Prepare monthly sales update reporting, including customer visit action items and outcomes, status of larger/successful purchase orders, and critical industry news and trends
• Prepare quarterly progress updates on accounts’ sales
• Update CRM system with necessary customer and sales information on a regular basis
• Ensure that all customer entertainment expenses abide by corporate policies and ethical standards
• Assist with day to day operations and sales initiatives such as Product Presentations, Trade Show participation, product training and customer visits
• Remain knowledgeable and current on company and industry changes and developments

Only candidates with experience working in Outside sales with major power energy end user’s will be considered.

Neway Valve

The Sales Manager is responsible for attainment of assigned goals tied to the overall performance of the hotel. The individual will be responsible for effectively soliciting and securing new accounts. The Sales Manager will work in conjunction with the Director of Sales to achieve the hotel’s revenue and market share goals for one or more properties. The focus of sales may vary based on the respective property the associate is assigned to (i.e. Corporate and SMERF Group). Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly.

QUALIFICATIONS:

• High School diploma or equivalent required; previous Hotel Sales experience preferred.
• Must have a valid driver’s license for the applicable state.
• Must possess developed verbal and written communication skills to frequently negotiate convince sell and influence other managerial personnel hotel guest(s) and/or corporate clients.
• Experience with professional selling skills desired: opening probing supporting closing
• Must be proficient in general computer knowledge especially Microsoft Office products
• Must be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills

JOB RESPONSIBILITIES:

• Effectively attain assigned sales and revenue goals as well as solicitation call goals. 
• Proactively conduct solicitation calls conduct sales tours and entertain clients specific to Corporate and SMERF Groups as applicable by property. 
• Grow existing relationships with assigned accounts specific to Corporate and SMERF Groups as applicable by property. 
• Monitor and evaluate trends within your market segment.
• Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
• Adheres to Aimbridge Hospitality’s established regulations company standards sales standards and sales metrics related.
• Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
• May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes etc.
• Listens and reads the customer; identifies needs and responds accordingly
• Prospects for new business through individual creativity and innovation; identifies potential leads by using a wide variety of means/tools. 
• Weighs the value of each piece of business against hotel objectives at daily RevMax meeting
• Utilizes yield management techniques by negotiating room rates and function space commitments in order to enhance the hotel’s financial performance
• Uses Revenue Management resources to help make informed decisions and maximize revenue
• Understands revenue management principles analyzes trends and patterns in relation to pricing and can discuss impact on hotel occupancy revenue and flow through 
• Understands sales strategies and tactics of competitor hotels; effectively capitalizes on hotel’s strengths and competitor’s weaknesses
• Looks for ways to improve processes and enhance sales systems
• Responds to all leads and RFPs within 24 hours
• Maintains accurate and timely internal hotel communication
• Conducts site inspections local sales calls and attends appropriate trade shows and client events
• Promotes hotel through personal involvement in community and business networking organizations
• Maintain strong visibility in local community and industry organizations as applicable.
• Attend daily/weekly/monthly meetings and any other functions required by management.
• Perform any other duties as requested by the General Manager or Director of Sales.

Kissel Uptown Oakland, in the Unbound Collection by Hyatt

MWI is looking to add to its world class team of highly trained and skilled personnel. We provide carbon and graphite solutions for Aerospace, EDM, Fuel cell and Semiconductor markets. MWI has earned a reputation for leading the industry in precision manufacturing.

The Southeast Regional Sales Manager is to market, promote and increase sales of company product(s) within an assigned area. In addition to sales, the Southeast Regional Sales Manager will solicit, develop and report strategic information and opportunities. The Regional Sales Manager will meet or exceed the overall sales budgets & total revenue goals. Candidates must be located in the Southeast territory, Florida, Georgia, South Carolina.

Essential Functions:

• Visit new prospects, customers, & attend trade shows promoting company products/services.
• Increase sales within existing EDM customer base & identify new opportunities to increase market share. Cold calling will be necessary in the area.
• Develop and implement an annual sales plan in support of the organization’s strategic objectives while reporting progress to plan, as well as competitive activity.
• Identify and convert leads into customers & follow up on quotes & orders.
• Introduce the company products to new markets. (when applicable).
• Communicate competitive market activity within assigned territory to management.
• Ability to plan and travel to multiple accounts.
• Monitor & manage the territory annual travel & entertainment budget.
• Produce accurate sales forecast reports and territory analysis.
• Multi-task with good organizational skills.
• Submit call reports and expense reports.
• Excellent communication skills and attention to detail is essential.
• Have a basic understanding of blueprints and engineering principles.
• Have a basic understanding of our products & product applications.
• Work and effectively communicate with co-workers and supervisors.
• Ability to comply with MWI, Inc. standards of operations.
• Ability to adhere to the Core Values of the Company.

Qualifications:

• Ability to work well with others in a team environment.
• Ability to work on several tasks at the same time.
• Strong organizational & planning skills.
• Excellent communication skills and listening skills.
• Have a basic understanding of blueprints and engineering principles.
• Have a basic understanding of our products & product applications.
• This position requires extensive travel. (~60% travel).
• Motivated to make commission-based sales.
• Goal Oriented.
• Must be proficient in the use MS Outlook, MS Excel, and ERP systems.
• This position requires you to be engaged at manufacturing sites, which often requires the use of safety glasses, and other PPE and in home-office work.

Areas of Operation for the Positions

• Florida
• Georgia
• South Carolina
• North Carolina

Individual compensation packages are based on a variety of factors unique to the candidate, including skill set, experience, qualifications, and other job-related reasons. A reasonable estimate of the compensation range for this position is $50,000-$70,000 per year, plus commission.

We’ve been a family-owned business since 1983. We pride ourselves on treating our employees like family. We offer competitive salaries that are in line with or above industry standards and an extensive benefits package including:

• Commission
• Medical, Dental, and Vision.
• Health savings account.
• Company Paid Life Insurance.
• 401k.
• Paid Time Off.
• 10 Paid Holidays.
• Cell phone reimbursement.
• Company car.
• Employee assistance program.
• Work from home.

MWI, Inc. – Leading the Carbon & Graphite Industry

Job Title: Group Sales Manager

Department: Sales

Reports To: Director of Sales

FLSA Status: Exempt

SUMMARY

Responsible for driving group room nights and related revenues by penetrating and growing your market and territory. Manage accounts to achieve guest satisfaction and solicit past and new business to ensure all revenue goals are achieved or exceeded.

RESPONSIBILITIES: Specifically, you would be responsible for performing the following tasks to the highest standards:

1. Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
2. Work with the Director of Sales, the Director of Revenue and the General Manager to develop the sales and pricing strategies.
3. Respond to inquiries in a timely manner from potential clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc.
4. Maximize revenue through intuitive negotiation and selling of all rooms and F&B of the hotel, both orally and in written form to previous, existing and potential clients.
5. Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments’ participation in servicing accounts.
6. Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account.
7. Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.
8. Attend trade shows, community events and industry meetings.
9. Advanced knowledge of market trends, competition and key customers of the hotel.
10. Implement marketing strategies necessary for attracting clients while maintaining a clear understanding of hotel policies and ensure compliance.

Qualifications:

• Associate or bachelor’s degree in hospitality or related industry preferred.
• 3+ years of past hotel group sales experience preferred.
• Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi, Ivvy or similar hotel selling software.
• Excellent written and verbal communication skills.
• Ability to work effectively under time constraints and deadlines.
• A successful candidate will be comfortable in a high-energy, service-oriented environment and be able to manage multiple functions and priorities.

LANGUAGE SKILLS:

· Excellent verbal and written communication skills in English and Spanish (preferred).

REASONING ABILITY:

• Excellent verbal and written communication skills, with the ability to interact effectively with guests, associates, and external partners.
• Ability to work well under pressure and respond quickly and effectively to emergency situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

BENEFITS:

• Competitive compensation
• Generous match on 401(k) plan
• Health insurance
• Dental insurance
• Vision insurance
• Supplemental insurance programs
• Employee assistance program
• Employee discounts
• Short term disability
• Long term disability
• AD&D insurance
• Life insurance
• Paid time off after first six months
• Anniversary recognition awards
• Professional development assistance
• Tuition reimbursement

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is primarily performed in an office environment with a moderate noise level. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to on-going construction and various weather conditions. The noise level in the work environment may range from moderate to loud.

We are an EEO Company that provides a competitive salary and comprehensive benefits package to all full-time regular Employees.

The above job description describes the primary duties and qualifications for this position. The company reserves the right to modify, add or remove duties other duties as necessary.

The candidate for this position is an at-will employee and subject to termination with or without cause or notice.

Gale Hotels

Carlisle Fluid Technologies has an immediate opportunity for an Account Manager in the paint application market to cover the Midwest Territory.

Primary Responsibilities

· In conjunction with distributors’ management, Carlisle Fluid Technologies sales team, incumbent’s Regional Manager, and marketing. Identify and target key end-user accounts and develop an annual sales plan that includes sales revenue targets for each assigned distributor and in the specific product categories.

· Develop strategy and tactics to grow territory revenue.

· Achieve assigned sales targets.

· Meet annual objectives as assigned by the Regional Sales Manager.

· Develop a strategy to earn a larger share of the distributor’s business and leverage distributor relationships with users.

· Develop and target key end-user plans jointly with distributor partners to achieve growth objectives.

· Develop, submit, and adhere to the annual travel/entertainment budget.

· Maintain self-knowledge of Binks, DeVilbiss, Ransburg, and BGK products to enhance selling relationships with distributors and end users.

· Utilize own and Carlisle Fluid Technologies technical expertise to assure continual improvement of the end user’s finishing processes.

· Research and document value added to end users through cost savings, productivity improvement, quality improvement, and compliance with regulatory requirements.

· Develop value propositions for distributors and end-users.

· Understand, analyze, and develop industrial market segments utilizing Time and Territory management principles and processes.

· Visit users and distributors in assigned territory as appropriate to pursue new business, maintain and enhance existing relationships, demonstrate equipment, and/or conduct required/requested training sessions in customer premises.

· Plan, schedule, and conduct Finishing Tune-Ups of the user(s) finishing departments to identify where improvement can be made utilizing Carlisle Fluid Technologies products.

· At various locations and times, demonstrate Carlisle Fluid Technologies equipment to train/familiarize users and distributors with products’ features and benefits over the competition’s products.

· Train and develop distributors’ personnel to ensure they are competent to serve user customers and promote the sale of Binks, DeVilbiss, Ransburg, and BGK branded products.

· Attend appropriate trade shows and work the Carlisle Fluid Technologies booth, conversing with show attendees, explaining products being displayed and answering questions.

Requirements

• An associate’s degree or equivalent, three or more years’ industrial sales experience, including the successful management of distributor and end user relationships.
• Mechanical knowledge/experience with spray finishing equipment used in industries as varied as manufacturing, wood, metal, plastics, ceramics, and leather products production, road striping, aerospace finishing, and painter/decorator/contractor markets.
• Ability to competently use basic tools such as screwdrivers, wrenches, other hand tools/ viscosity measuring devices, film thickness gauges, temperature gauges, air flow measuring devices, pressure regulators and gauges, personal computers, calculator, office and cellular phones, fax machines, and photocopiers.
• The incumbent understands basic electrical terms such as amps, kV (kilo-volts), volts, electrical charge, and the principles of positive and negative charged particles, as well as how these particles react.
• Basic understanding of paint and solvents.
• Knowledge of paint finishing processes and application equipment. Ability to read and understand technical data, spreadsheets, blue prints, charts and graphs. Ability to understand and operate test equipment related to paint finishing operations.
• Competence with basic math, including the ability to calculate discounts, margins, profitability, and return on investments.
• Computer competency must include, minimally, Word, Access, PowerPoint, Excel, ACT, as well as Internet and e-mail.
• Competent with professional platform presentation skills to various sized groups composed of diverse audiences. Previous successful experience such as teaching, group sales presentation, public speaking, etc.

Experience:

• Sales: 5 years (Preferred)
• Territory sales: 5 years (Preferred)
• Account management: 5 years (Preferred)

Travel 75% – Must Live or relocate in the territory.

Job Type: Full-time

Carlisle Fluid Technologies

Join our Dynamic Leadership team at Fort Lauderdale Marriott Pompano Beach Resort & Spa as the Director of Sales & Marketing!

Who We’re Looking For

We’re seeking a dynamic relationship builder to join us as our Director of Sales & Marketing. In this role, you’ll go above and beyond to win business, surprise guests with exceptional service, and lead a team to success. As a self-starter, you’ll empower associates to achieve results, while staying connected with industry trends and events to position our hotel as a leader. You’ll thrive on making sales calls, attracting new customers, and entertaining business clients.

Your Responsibilities

• Supervise, manage, and oversee the Sales & Conferences Services department.
• Utilize your experience in Hotel Sales, Marketing, Catering, and Revenue Management to excel in this role.
• Take overall responsibility for all revenue streams and market segments, with direct revenue responsibility for specified market segments.
• Develop, execute, and achieve an annual marketing plan, even in the unique pandemic environment.
• Sell meeting space and ensure successful execution of the team’s monthly action plans.
• Report directly to the General Manager.

Requirements

Technical Requirements:

• Create and lead profitable and cost-effective marketing and sales programs.
• Experience in crafting and monitoring effective social media hotel marketing campaigns.
• Direct and coordinate an impactful advertising program.
• Analyze and interpret various analytics and stay updated on competitive trends.
• Maintain consistent monitoring of results and demonstrate the ability to adapt strategies.
• Ensure customers and clients are delighted.

Leadership Requirements:

• Effectively manage change and conceptualize the mission.
• Provide senior leadership to departments and inspire employees to achieve their goals.
• Communicate goals and objectives clearly and concisely.
• Sell concepts and ideas to management, peers, and employees.
• Foster positive relationships with guests, groups, and personnel from other departments.
• Promote an atmosphere of teamwork and high morale.
• Inspire, train, and develop employees for future growth.
• Experience in training and cross-training employees.
• Instill a “can-do” attitude in employees.

Business Skills:

• Strong knowledge of the Pompano/ Fort Lauderdale Market and previous hotel selling experience.
• Engage with the local community to develop business opportunities and establish hotel street credibility.
• Create an exceptional work environment that is fun, courteous, friendly, and professional.
• Demonstrate excellent time management and organizational skills.
• Proficient in computer skills, particularly with prior Marriott systems experience.
• Exceptional attention to detail in client and associate follow-up.
• Strong decision-making skills in revenue management.
• Excellent pricing and positioning abilities.
• Consistently achieve revenues that meet or exceed budget.
• Quickly evaluate alternatives and make informed plans of action.
• Teach a wide range of selling, detailing, and closing techniques.
• Proven track record in selling and negotiating.
• Effectively balance the needs of clients, the company, and the owner.

Educational / Experience Requirements:

• Preferred: BA/BS 4-5 year degree or foreign equivalency in Hospitality Management.
• Required: 5 years of experience in Hotel Sales Department, with a track record of sales growth, experience in social media marketing, sourcing and booking group accounts, active membership in influential hotel sales organizations, and knowledge of sales systems.
• Full Service Marriott Experience, Highly Preferred

Our Associates Love

• Amazing opportunities for career advancement across HVMG
• Flexible full-time and part-time schedules
• Up to 40% earned wages paid BEFORE payday with PayActive
• Paid Time Off (PTO) and Paid Holidays
• Full Healthcare Benefits (including medical, dental, and vision coverage)
• 401k Retirement Plan with a guaranteed 4% match and no vesting
• Hotel and Food and Beverage Discounts and Perks

Join Us and Be Part of a Diverse and Inclusive Workplace!

HVMG is an Equal Opportunity Employer. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability. EOE/AA

Fort Lauderdale Marriott Pompano Beach Resort & Spa

Job Summary:

The Director of Sales & Marketing for the Pointe Hilton Tapatio Cliffs Resort has direct oversight of planning and managing the overall sales and marketing for a Full Service resort. The intention is to achieve optimal occupancy, growth in existing accounts, and generating new business, all to maximize total revenue and meet/exceed hotel profit objectives. This role will oversee day-to-day operations of the hotel sales division including, but not limited to, direct sales efforts, follow-up, and proper sales administration and training. This role will ultimately recommend the sales forecast, marketing, advertising, sales plans, programs and annual budget for no more than one Full Service hotel; manages within approved plans and budgets.

Education & Experience:

• At least 6 years of progressive hotel sales experience preferred; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and at least 4 years of related experience.

• Large resort sales & marketing experience in a leadership role.

• Must possess highly developed verbal & written communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients.

• Must have thorough experience with professional selling skills: opening, probing, supporting, closing

• Shows strong analytical skills and strategic vision in establishing appropriate sales deployment

• Must be proficient in general computer knowledge especially Microsoft Office products

• Must be able to work independently and simultaneously manage multiple tasks

• Strong organization and presentation skills

• Demonstrated ability to effectively interact and manage people of diverse socioeconomic, cultural, disability and ethnic backgrounds while solving complex problems and creating a productive sales team

• Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality/hotel profession.

• Must work well in stressful, high pressure situations; maintain composure and objectivity under pressure.

• Must be able to work with and understand financial information and data.

Job Duties & Functions:

• Coordinate all group, transient, and catering sales solicitations and bookings to maximize overall revenue.

• Develop, recommend, implement and manage the division’s annual budget and the advertising, public relations marketing and sales plans and programs for the hotel to maximize rate, occupancy and food & beverage opportunities thus ensuring the hotel meets/exceeds management and owner revenue/profit goals and expectations.

• Proactively conduct outside sales calls, conduct sales tours and entertain clients.

• Understand the content reflected in contracts and how to negotiate terms therein.

• Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies.

• Monitor production of all top accounts and evaluate trends within your market.

• Adheres to Aimbridge Hospitality’s established regulations, company standards, sales standards and sales metrics related.

• Comply with attainment of individual goals, as well as team goals and budgeted metrics.

• Train all members of the hotel staff on how to recognize and capitalize on all sales opportunities to increase hotel occupancy and revenue.

• With input and guidance from the GM and/or Corporate HR, manage Human Resources in the division in order to attract, retain and motivate the employees; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate.

• Supervise Catering & Event Management Team (as applicable) to ensure that the Catering, Food & Beverage, and Meeting Room rental budgets are met or exceeded.

• Develop a full working knowledge of the operations and policies of the hotel, including Sales, Food and Beverage, Front Office and Reservations.

• Maintain strong visibility in local community and industry organizations.

• Attend and/or conduct daily/weekly/monthly meetings and any other functions required by management, providing training on a rotational basis.

• Maintains professional working relationship and promote open lines of communication relationships to achieve initiatives with respective marketing partner(s) and other internal departments (i.e. Second Wave, Aimbridge Digital, or Branded field marketing).

• Travel on a weekly basis, as required.

• Act, as directed, on behalf of the General Manager in his/her absence; performing any other duties, as requested by management.

Aimbridge Hospitality

Job Summary:

The Director of Sales & Marketing for the Margaritaville South Padre Beach Resort has direct oversight of planning and managing the overall sales and marketing for a full service resort. The intention is to achieve optimal occupancy, growth in existing accounts, and generating new business, all to maximize total revenue and meet/exceed hotel profit objectives. This role will oversee day-to-day operations of the hotel sales division including, but not limited to, direct sales efforts, follow-up, and proper sales administration and training. This role will ultimately recommend the sales forecast, marketing, advertising, sales plans, programs and annual budget for no more than one Full Service hotel; manages within approved plans and budgets.

Education & Experience:

• At least 6 years of progressive hotel sales experience preferred; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and at least 4 years of related experience.

• Large resort sales & marketing experience in a leadership role.

• Must possess highly developed verbal & written communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients.

• Must have thorough experience with professional selling skills: opening, probing, supporting, closing

• Shows strong analytical skills and strategic vision in establishing appropriate sales deployment

• Must be proficient in general computer knowledge especially Microsoft Office products

• Must be able to work independently and simultaneously manage multiple tasks

• Strong organization and presentation skills

• Demonstrated ability to effectively interact and manage people of diverse socioeconomic, cultural, disability and ethnic backgrounds while solving complex problems and creating a productive sales team

• Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality/hotel profession.

• Must work well in stressful, high pressure situations; maintain composure and objectivity under pressure.

• Must be able to work with and understand financial information and data.

Job Duties & Functions:

• Coordinate all group, transient, and catering sales solicitations and bookings to maximize overall revenue.

• Develop, recommend, implement and manage the division’s annual budget and the advertising, public relations marketing and sales plans and programs for the hotel to maximize rate, occupancy and food & beverage opportunities thus ensuring the hotel meets/exceeds management and owner revenue/profit goals and expectations.

• Proactively conduct outside sales calls, conduct sales tours and entertain clients.

• Understand the content reflected in contracts and how to negotiate terms therein.

• Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies.

• Monitor production of all top accounts and evaluate trends within your market.

• Adheres to Aimbridge Hospitality’s established regulations, company standards, sales standards and sales metrics related.

• Comply with attainment of individual goals, as well as team goals and budgeted metrics.

• Train all members of the hotel staff on how to recognize and capitalize on all sales opportunities to increase hotel occupancy and revenue.

• With input and guidance from the GM and/or Corporate HR, manage Human Resources in the division in order to attract, retain and motivate the employees; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate.

• Supervise Catering & Event Management Team (as applicable) to ensure that the Catering, Food & Beverage, and Meeting Room rental budgets are met or exceeded.

• Develop a full working knowledge of the operations and policies of the hotel, including Sales, Food and Beverage, Front Office and Reservations.

• Maintain strong visibility in local community and industry organizations.

• Attend and/or conduct daily/weekly/monthly meetings and any other functions required by management, providing training on a rotational basis.

• Maintains professional working relationship and promote open lines of communication relationships to achieve initiatives with respective marketing partner(s) and other internal departments (i.e. Second Wave, Aimbridge Digital, or Branded field marketing).

• Travel on a weekly basis, as required.

• Act, as directed, on behalf of the General Manager in his/her absence; performing any other duties, as requested by management.

Aimbridge Hospitality