Entertainment Jobs and Internships

DESCRIPTION
Nine Four Entertainment is hiring a Talent Management Coordinator to support the CEO and his diverse roster of top digital talent. The right candidate for this position is someone who is excited to immerse themselves into the creator economy and ultimately grow into a digital talent manager. We’re seeking an individual who is organized, extremely detail oriented, passionate, and willing to adapt to changes in a fast-paced start-up environment. Nine Four cultivates and grows creator businesses from the ground up, therefore anyone joining our team needs to be passionate about creator-driven products. This is a fully remote position, but the ability to work on Pacific Standard Time is preferred.

RESPONSIBILITIES
• Manage, maintain, and upkeep the daily schedule of the company CEO.
• Communicate directly with creators in a clear and friendly manner.
• Quickly and effectively respond to inbound email inquiries for multiple creators.
• Research and scout up-and-coming digital talent to sign to the Nine Four roster.
• Oversee inbound brand deals after the contract and negotiations have been completed.
• Facilitate outreach to brands and agencies to build new partnerships.
• Stay informed on the latest trends revolving around YouTube and other new media platforms such as TikTok, Instagram, Twitter and BeReal.
• Performs a mix of administrative, logistical, and assistant-level duties.
• Assist the Head of Talent with day-to-day operations.

QUALIFICATIONS
• 1-2 years of experience in the social media, talent management, talent agency, or entertainment industries
• Clear and effective communication to diverse personality types is a requirement
• Strong knowledge of YouTube and digital media is a plus
• Ability to react quickly and positively in a startup environment
• Diligent and meticulous worker who is timely and pays extreme attention to detail
• Highly proficient in Microsoft Excel and Google Spreadsheets
• Ability to work well both independently and in a team environment
• Experience on a busy desk in the entertainment industry is preferred
Nine Four Entertainment

Description

Wasserman is a full service, culture-centric agency, built to advance the best talent, brands, and properties in the world. We are united by our passion and belief in the power of culture to solve challenges and create new opportunities for our clients. Wasserman creates new connections between brands, properties, and consumers every day through our extensive knowledge and relationships across sports, music, entertainment, fashion, and lifestyle. Today, Wasserman offers global expertise in Athlete and Music Artist Management, Marketing, and Media. Headquartered in Los Angeles, Wasserman also has offices in New York, Miami, Encinitas, Raleigh, Portland, London, Toronto, Dubai, and Mexico City.

Wasserman is looking for a highly motivated and passionate individual to join the Corporate HR team to fill the role of Manager of Learning and Development. This position will be responsible for supporting the roll out of all company-wide learning and development programs. To be successful, the individual must have the required experience bringing credibility to the role, strong detail management skills, excellent communications and relationship skills, and the ability to influence key business partners across the company.

As Wasserman supports a hybrid working environment – the successful candidate will have the flexibility to work from one of our office locations in Los Angeles, Raleigh or NYC, and a remote location.

Requirements

• Organizes and executes training programs, both internally led and externally delivered by L&D vendors.
• Manages all administrative tasks including employee communications, scheduling, L&D platform management, employee invitations and follow up, etc.
• Manages all compliance training programs including scheduling, employee communications, vendor management, and status reports.
• Assists VP in the assessment of learning and development needs with division leadership, managers, and employees. Prepares summary reports from each meeting.
• Assists in the development of short- and long-term strategic recommendations for company-wide Learning and Development program.
• Supports VP in identifying current and future skills requirements for each division.
• Maintains knowledge of the latest trends in training and development.
• Reviews external vendor options and assists VP in vendor recommendations.
• Ensures that all work delivered meets the quality and standards of Wasserman.
• Fosters a positive, collaborative, teamwork environment aligned to Wasserman’s inclusive company culture and values.
• Prepares initial draft of annual L&D budget for review with direct manager and submission to EVP – HR. Manages budget over course of year and ensures invoices are tracked and paid in a timely fashion.
• Ensures L&D content on The Wasserman Hub (intranet site), Onboarding materials, and any other tools are current and always updated.
• Manages Wasserman All Pro Sessions including scheduling, employee outreach/communications, internal program promotion, recording/saving content to Wass Central files.
• Develops and maintains training and development activities and attendance reports.
• Evaluates program effectiveness through assessments, surveys, and feedback.
• Performs other related duties as required.

Skills/Qualifications

• Minimum of a Bachelor’s Degree in Human Resources, Learning and Development, or a related field required.
• Sports/Entertainment agency experience highly preferred.
• 5+ years of relevant experience.
• Adept with a variety of multimedia training platforms and methods.
• Ability to evaluate and research training options and alternatives.
• Specific experience in implementing and managing a Learning Management System (LMS).
• Ability to design and implement effective training and development.
• High-level proficiency with Microsoft Office applications including PowerPoint and Excel for deck development and budget management.
• Exceptional communication skills, both verbal and written.
• Strong presentation skills.
• Superior interpersonal skills to create a rapport with people of all demographics.
• High level of initiative and works well independently and in a team environment.
• Plans and carries out responsibilities with minimal direction.
• Strong attention to detail and highly organized.
• Requires self-management, including the ability to assess a situation and quickly implement solutions.
• Must be able to multi-task and be flexible enough to react under stressful circumstances.

Base salary range: $80,000-$100,000 plus bonus potential.

Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each hire.

Benefits

Competitive Salary, Unlimited PTO, Bonus Potential, 401(k) and more!
Wasserman

Description

Wasserman is a full service, culture-centric agency, built to advance the best talent, brands, and properties in the world. We are united by our passion and belief in the power of culture to solve challenges and create new opportunities for our clients. Wasserman creates new connections between brands, properties, and consumers every day through our extensive knowledge and relationships across sports, music, entertainment, fashion, and lifestyle. Today, Wasserman offers global expertise in Athlete and Music Artist Management, Marketing, and Media. Headquartered in Los Angeles, Wasserman also has offices in New York, Miami, Encinitas, Raleigh, Portland, London, Toronto, Dubai, and Mexico City.

Wasserman is looking for a highly motivated and passionate individual to join the Corporate HR team to fill the role of Manager of Learning and Development. This position will be responsible for supporting the roll out of all company-wide learning and development programs. To be successful, the individual must have the required experience bringing credibility to the role, strong detail management skills, excellent communications and relationship skills, and the ability to influence key business partners across the company.

As Wasserman supports a hybrid working environment – the successful candidate will have the flexibility to work from one of our office locations in Los Angeles, Raleigh or NYC, and a remote location.

Requirements

• Organizes and executes training programs, both internally led and externally delivered by L&D vendors.
• Manages all administrative tasks including employee communications, scheduling, L&D platform management, employee invitations and follow up, etc.
• Manages all compliance training programs including scheduling, employee communications, vendor management, and status reports.
• Assists VP in the assessment of learning and development needs with division leadership, managers, and employees. Prepares summary reports from each meeting.
• Assists in the development of short- and long-term strategic recommendations for company-wide Learning and Development program.
• Supports VP in identifying current and future skills requirements for each division.
• Maintains knowledge of the latest trends in training and development.
• Reviews external vendor options and assists VP in vendor recommendations.
• Ensures that all work delivered meets the quality and standards of Wasserman.
• Fosters a positive, collaborative, teamwork environment aligned to Wasserman’s inclusive company culture and values.
• Prepares initial draft of annual L&D budget for review with direct manager and submission to EVP – HR. Manages budget over course of year and ensures invoices are tracked and paid in a timely fashion.
• Ensures L&D content on The Wasserman Hub (intranet site), Onboarding materials, and any other tools are current and always updated.
• Manages Wasserman All Pro Sessions including scheduling, employee outreach/communications, internal program promotion, recording/saving content to Wass Central files.
• Develops and maintains training and development activities and attendance reports.
• Evaluates program effectiveness through assessments, surveys, and feedback.
• Performs other related duties as required.

Skills/Qualifications

• Minimum of a Bachelor’s Degree in Human Resources, Learning and Development, or a related field required.
• Sports/Entertainment agency experience highly preferred.
• 5+ years of relevant experience.
• Adept with a variety of multimedia training platforms and methods.
• Ability to evaluate and research training options and alternatives.
• Specific experience in implementing and managing a Learning Management System (LMS).
• Ability to design and implement effective training and development.
• High-level proficiency with Microsoft Office applications including PowerPoint and Excel for deck development and budget management.
• Exceptional communication skills, both verbal and written.
• Strong presentation skills.
• Superior interpersonal skills to create a rapport with people of all demographics.
• High level of initiative and works well independently and in a team environment.
• Plans and carries out responsibilities with minimal direction.
• Strong attention to detail and highly organized.
• Requires self-management, including the ability to assess a situation and quickly implement solutions.
• Must be able to multi-task and be flexible enough to react under stressful circumstances.

Base salary range: $80,000-$100,000 plus bonus potential.

Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each hire.

Benefits

Competitive Salary, Unlimited PTO, Bonus Potential, 401(k) and more!
Wasserman

Gleam Futures is a talent-led media and entertainment business. Launched in 2010, it was one of the first businesses to focus on digital-first talent with influence. Gleam has since led the way in shaping what is this innovative and exciting ‘influencer’ industry. In 2017 Gleam Futures was acquired by the Dentsu network. This has led to a wealth of global opportunities for Gleam Futures.

If you’re not afraid of hard work and want to be part of a team that is enthusiastic, ambitious and want to grow within an empowering, trusted and fun environment then we would like to talk to you.

The role

The Senior Talent Manager reports into the Head of Talent UK and will manage a small team. The role’s primary function is to manage a roster of talent whilst driving incremental revenue via new business development opportunities.

Responsibility:

• Ensure each talent on their roster has a realistic, timely but ambitious strategy agreed
• Ensure that talents’ image is protected
• Forecast for roster and ensure that forecast is met
• Seek and secure commercial opportunities across the entire roster
• Identify new business development opportunities
• Training/Mentoring junior members of the team.
• Identify and sign high revenue talent and inspire the team to do the same.

Accountability:

• Driving roster revenue to target
• Driving non-roster revenue to target
• Retaining talent
• Line management of some of the team
• Driving revenue from new opportunities

Skills & Knowledge:

• Articulate and clear communication whether in person, by phone or by email
• You will work in a fast paced environment and an ever-evolving media landscape, meaning no two days are ever the same.
• Being able to manage key stakeholders (including the talent) so that expectations are always managed as best possible.
• Being able to foresee potential issues or roadblocks in advance and successfully navigate around those.
• Being able to adapt behaviour from one talent to another talent and not taking a one size fits all approach.
• Stay on top of industry developments and share insights with the wider team that may affect the business or talent.
• The ability to negotiate large, complex commercial partnerships for talent across brands, publishing, licensing, mobile, live, and other relevant industries.
• The ability to develop key relationships on behalf of each talent whether that be with a brand marketeer, a publication, or a platform.
• Able to handle any serious crisis management for talent alongside key stakeholders i.e. a publicist or senior management.
• Good people management skills
• Ability to build strong commercial relationships with third parties
• Ability to write a cohesive pitch deck and present it with confidence, answering any
• commercial questions and getting buy in from all parties
• Project manage a commercial opportunity ensuring that Gleam delivers against the KPIs
• that were set out at the beginning of the project

#LI-DNI

Gleam Futures

DSI Systems Inc., an Authorized AT&T Distributor Partner, has an immediate career opportunity for a motivated individual to fill our Training Manager position. This position is instrumental not only in training call center agents but also in striving to keep our clients’ products and services top-of-mind with these agents.

The Training Manager is responsible for helping our businesses by developing, facilitating, and supervising training programs for employees. The Training Manager will assess the needs of our business, and implement training and development plans. In addition, they will facilitate a wide variety of training programs that enhance the effectiveness of our workforce.

• THIS IS AN IN-OFFICE POSITION THAT WILL REPORT TO OUR RICHARDSON, TEXAS OFFICE. *

About DSI

DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners; through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions.

We believe that relationships are the most important part of our business. Whether it’s mobility, broadband, video, commercial, residential, L & I, MDU, or all; we are a one-stop solution to help sales partners uncover growth opportunities.

Requirements

• Clear, dynamic, and precise communication skills with all levels of employees, from entry-level agents to leadership, both inside and outside our organization
• Video/cable, high-speed internet, wireless, and/or consumer electronics sales experience
• Minimum 5 years of elite-level presentation and training curriculum development
• Proficiency in many forms of audience-driven content creation, design, and delivery
• The qualified candidate should be able to create and deliver clear, engaging, aesthetically formatted, and properly animated PowerPoint content with quickness and ease

Computer Skills

• Microsoft Office Suite (PowerPoint, Excel, Word, Outlook); strong computer proficiency, web conferencing (ex. Zoom, WebEx, MS Teams), and A/V setup and troubleshooting skills (projector setup, TV and audio systems)
• Adobe Creative Suite, LMS, Cloud storage services, and general audio/video editing, preferred

Additional Requirements

• Bachelor’s degree from an accredited institution in a related field (Communications, English, Theater/Performance Arts, Business, or Marketing)
• Neat, professional appearance and outgoing demeanor
• Valid passport
• Moderate international travel may be required
• Spanish Bilingual is a plus but not required

Essential Functions

To perform this job successfully, an individual must be able to excel at each essential function, which includes, but is not limited to

• Identify and access training needs through consultation with partner account managers
• Deliver and host dynamic, energetic, and engaging training and meetings
• Oversee the creation, development, maintenance, organization, and execution of all forms of AT&T-related training content and delivery for assigned partner audiences throughout the US and abroad
• Hire, develop, grow, advise, and manage 2 national training specialists
• Oversee on-site call center instructor-led classroom workshops, including, but not limited to, rep training, computer-based virtual training and webinars, Train-the-Trainer (T3) onboarding, and continuing education efforts, side-by-side instruction for coaches, team leads, and SME’s
• Working side-by-side with the Training Director and content developers to ensure timely and appropriate training material development and scheduling for all efforts
• Ensure the team delivers AT&T-related product and service training to assigned Live-in-Person and Web-Based audiences in a dynamic, energetic, personable, engaging, intelligent yet entertaining fashion
• Help build, update, and maintain sales and training presentations, job aids, reference material, and other pertinent digital vehicles for learning optimization across all assigned platforms and audiences – with a primary focus on AT&T High-Speed internet, and AT&T wireless services, products, technologies, sales skills and techniques
• Ability to gain insight and formulate patterns within each assigned audience to bring a unified training message throughout our programs
• Other responsibilities as assigned

Benefits

• Paid Vacation and Sick Time
• Medical, Dental & Life insurance are available on the first day of the month following your first day of employment
• 401k Plan with employer matching
• Employee Profit Sharing Program
• 50% AT&T wireless discount

DSI

Job Description

Why iCrossing

We work at the intersection of bright pixels of creativity, sharp use of data points, innovative tech, and cutting-edge digital know how. That’s how we turn brand potential into business performance. And that’s why we stand out.

We believe our biggest asset is our combination of different backgrounds, cultures, and disciplines that come together to form one epic unit.  What we do starts with our people.

We are part of the Hearst Corporation, the world’s leading media, entertainment, and content company, which gives us access to the most valuable insights, talent and audiences.

About This Job

iCrossing is looking for a hands-on Talent Acquisition Manager with a passion for recruiting amazing talent and proven success managing a small team. Understanding our evolving talent needs is pivotal to our success and our ability to innovate. As Talent Acquisition Manager, you will manage and optimize processes that elevate our candidate experience. You will manage the day-to-day operations of our recruiting team and will collaborate closely with hiring managers on recruiting initiatives to meet our hiring plans.

What you’ll do :

• Serve as a crucial point of contact with hiring managers and resource management team in ongoing assessment of future hiring needs in support of the business
• Manage and mentor small recruiting team in reaching their hiring goals and in supporting their development and career growth
• Manage full-cycle recruiting for senior level specialty roles as needed; familiarity in recruiting both technical and non-technical roles, from talent sourcing to final round decision-making
• Develop and refine talent acquisition programs and initiatives, including innovative ways to reach a diverse pool of candidates, creative sourcing strategies, employee referrals, internships, etc.
• Develop and maintain reports that measure progress against business hiring goals and overall team performance and identify areas of improvement
• Ensure compliance of Applicant Tracking System (ATS) procedures and recruiting process; assist with compliance and data audits
• Educate and train interviewers on interviewing best practices and ensure a positive candidate experience
• Partner with marketing team on promoting employment branding initiatives
• Assist with employee retention and development
• Assess the business need for incremental recruiting support
• Maintain awareness of industry best practices including labor legislation changes

Who you are:

• At least 2+ years proven experience managing a recruiting team
• In-depth knowledge of full-cycle recruiting (technical and non-technical)
• Familiarity with using a variety of different recruiting methods and best practices
• Proficient in the use of posting jobs on social media and job boards and employer branding techniques
• Willingness to understand the duties and competencies of different roles
• Experience with ATS, sourcing and recruitment marketing tools
• Excellent interpersonal and communication (verbal and written) skills
• Strong leadership and team management skills
• Critical thinking and problem-solving skills
• Excellent organization and time management skills
• Able to motivate employees
• Positive team player
• Good knowledge of employment law is a plus

For New York City,  the estimated salary range for this position is between $150,000 and $165,000.   The range for the position in other geographies may vary based on market differences.  The actual compensation will be determined based on experience and other factors permitted by law.

We also offer a competitive benefits package that includes:

• Medical, dental, vision, life and disability insurance 
• 401(k) Retirement Plan 
• Flexible Spending & Health Savings Account 
• Paid holidays, vacation, and sick time 
• Parental Leave 
• Employee assistance program and other company benefits. 

iCrossing

Company Description

Light & Wonder is the global leader in cross-platform games and entertainment. The company brings together 5,000 employees from six continents to connect content between land-based and digital channels with unmatched technology and distribution. Guided by a culture that values daring teamwork and creativity, Light & Wonder builds new worlds of play, developing game experiences loved by players around the globe. The company’s OpenGaming(tm) platform powers the largest digital-gaming network in the industry. Light & Wonder is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices. To learn more, visit lnw.com.

Job Description

We’re looking for a talented Technical Development Manager to help us develop our portfolio of online Bingo and Lottery products for our customers. The candidate should not only have a deep understanding of people & agile game development processes, but also be a strong technical leader who can help identify and drive architectural improvements to our Bingo platform.

This role requires someone with solid experience in leading continuous development in releases for our gaming platform, as well as shorter development cycles for online scratch ticket and similar games. The candidate should have proven experience tackling a wide variety of production tasks, including working and leading a team of developers, artists and QA engineers.

You will have experience working in creative industries and can demonstrate the success launching and managing games across global markets. We are looking for someone to join our team that will ensure a high level of productivity, agility, and is passionate about people and our products.

In addition to working on new product requirements, we are looking to improve our platform to ensure it can support ever increasing volumes of players and to reduce the timescales/effort of delivery to new customers. You will work with the existing team members to identify and drive through a program of work to allow us to meet these business objectives.

If you thrive in a dynamic and fun environment and can showcase proven successes on a wide variety of projects that you have lead, you’re seeking a fast-paced, friendly environment, then come and help us make games that will be successful worldwide.

Requirements:

• Hands on experience of delivering and working with complex, high volume systems
• Knowledge of the most common tools and methodologies for software development and design
• Able to make the right technical decisions driven by a commercial understanding
• Excellent ability to collaborate and manage the expectations of stakeholders, tailoring your approach when communicating to technical and non-technical audiences.
• Work with the team to identify and prioritise technical improvements to the product
• Problem Solver. Identify and fix bottlenecks, as well as clearing roadblocks both on the day-to-day and in the longer term.
• Cheerlead. Provide motivation, direction, and improve best practices within the team.
• Excellent communication skills
• Great attention to detail
• Can-do attitude
• Strong analytical, interpersonal and decision-making skills
• Drive to keep learning and inspiring.

Qualifications

• 5+ years of experience in the digital creative industries
• Experience working with several of the following: SQL Server, React, Kafka, C++, AWS, Containers
• Experience and passion for agile development environment

Knowledge, Skills, & Abilities:

• Excellent leadership and coaching skills, with the ability to transform business and people needs into tangible results, while inspiring and growing the teams, individuals, and processes simultaneously.
• Solid experience in implementing Agile-development-based best practices, principles, and methodologies.
• Experience of managing the full continuous development cycle, from planning a new release through to going live
• You are detail-oriented with great organizational skills and comfort with ambiguity.
• You have the ability to make sound decisions in a fast-paced environment.
• You are able to work with remote teams and across time zones to foster a cohesive and creative work environment.
• Ability to work within a highly technical environment and leading development in a high transactional environment.
• Experience of working with regulated markets
• Experience of ISO27001 and audits

Additional Information

A performance focused culture throughout the whole business. But that’s just the foundation! We also believe in an environment where we embrace people who are tuned in to the sound of creativity and innovation. Our office located in central Stockholm is something that we consider to be a huge plus, don’t you? As a truly international company, we can offer you the diversity and the opportunities of the world. Mix this with a people-friendly culture and we got a pretty good offer to give.

Light & Wonder – iGaming

Company Description

SNY is an Emmy Award winning regional sports content creator with both linear television and digital platform distribution. SNY provides unparalleled and exclusive coverage of the New York Mets, New York Jets, UConn Women’s Basketball and all things New York sports. As New York’s leader in local sports coverage, SNY delivers the most comprehensive access to all the Tri-State area’s professional and collegiate sports teams through exclusive live games, nightly sports programs, and original entertainment. The linear network serves approximately seven million homes throughout New York, Connecticut, New Jersey, and northeastern Pennsylvania, and nationally through select providers. SNY also distributes up-to-the-minute New York sports news and exclusive series digitally at SNY.tv, and through its social channels on You Tube, Facebook, Twitter, and Instagram.

Job Description

The Director/Operator position is a project-based role for a partnership between SNY and an outside client. These partnerships will create very short digital segments throughout the day. The successful applicant will be responsible for the entire breadth of operational elements for these segments. Using Ross Overdrive automation, you will be responsible for directing, while also performing each of the crew functions. These would include coding audio for automation, studio set-up, lighting, camera operation and shading, & preparing mics. This applicant must always exhibit professionalism, a strong work ethic, and a ‘can do’ positive attitude.

Job Duties

• Using Ross Overdrive automation, the Director/Operator will code the rundown, operate the automation, and call the show.
• Must be able to target, operate and shade robotic cameras, initiate lighting cues at various positions across different sets. Set-up, test and implement wireless mics and IFBs.
• This position will may also be utilized for SNY’s linear studio programming providing back-up coding, countdowns, and other assistance to the primary Director during live shows

Qualifications

Basic Qualifications:

• Bachelor’s Degree or equivalent work experience.
• Experience with Ross Overdrive or other automation systems is a significant plus.
• Ability to prioritize instantly, plan for contingencies, & manage all elements of a production.
• Prior experience with Robotic cameras, broadcast audio consoles, lighting systems, RF mics/IFBs and Viz RT graphics strongly desired.
• Candidates should have experience working in a state-of-the-art, fast paced, live control room environment.

Required Characteristics

• Ability to work effectively in high-pressure environment.
• Thorough knowledge of studio and control room operations.
• Excellent interpersonal & communication skills required.
• Must be a collaborative team player who works well with others.
• Available to work flexible, non-traditional hours including late nights, weekends and holidays.

Additional Job Requirements

• Interested and qualified candidates must submit a resume/CV through www.nbcunicareers.com
• Must be willing to submit to a background investigation
• Must have unrestricted work authorization to work in the United States
• Must be covered by Solutions, NBCU’s Alternative Dispute Resolution Program
• Must be 18 years or older
• Must be willing to work in New York, NY
• Must submit an attestation disclosing your COVID-19 vaccination status and, if partially or fully vaccinated, submitting your vaccination record no later than 7 days following commencement of employment.

Daily rate range: $500 – $550

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

Join Tubi (www.tubi.tv), a division of FOX Technology, a premium streaming service leading the charge in making entertainment accessible to all. Headquartered in San Francisco, Tubi is an ad-supported video-on-demand (AVOD) service with movies and television shows. With over 40,000 titles from every major Hollywood studio, Tubi gives fans of movies and television shows an easy way to discover new content that is available completely free. Tubi’s library has something for every member of our diverse audience, and we’re committed to building a workforce that reflects that diversity. We’re looking for great people who are creative thinkers, self-motivators, and impact-makers looking to help shape the future of streaming. Our services are currently available in the US, Canada, Australia, New Zealand, Mexico, Costa Rica, Ecuador, El Salvador, Guatemala, and Panama.

About the Role:

Tubi is seeking a Compensation Director to join the company and support our team as we continue to grow globally. As Tubi’s Compensation Director, you will be a part of the Compensation team, reporting into the SVP, Compensation for Fox with a dotted line to the CFO and Chief Strategy Officer at Tubi. You will be the subject matter expert and a key point person for all compensation related matters for both the US and Beijing teams.

This position is an individual contributor role and will be based in either our San Francisco, Los Angeles or New York City office.

Responsibilities:

• Provide consultative support to our HR Business Partners and Recruiting team related to compensation practices that support the talent strategy, address organizational challenges, and support key business priorities for assigned functional areas.
• Drive compensation strategies by evaluating, implementing, educating and advising on compensation programs.
• Lead development, implementation and administration of base, bonus and equity philosophies – including merit and promotion cycles.
• Assist in the short and long-term compensation strategy and execution, including, but not limited to job leveling, career-pathing, attraction, retention, reward and recognition, incentive design, communication methods, and education.
• Manage compensation details and ensure accurate and relevant Radford Salary Survey data to maintain and update Tubi’s compensation bands for new and existing roles.
• Build analytical compensation models to capture details of the compensation roadmap and output.
• Build modules to plug into financial models to capture the compensation philosophy for budget and planning purposes. Partnering closely with the FP&A team.
• Partner with the Finance team on headcount management responsibilities including headcount planning and monthly forecasting.
• Prepare, communicate, and update policies and procedures related to the company’s compensation programs.
• Monitor federal, state, and local compensation laws and regulations to ensure compliance.
• Provide timely support for internal and external audits.

More About You:

• Background in Technology, ideally within the startup space, and media preferred
• Have a passion for metrics, excellent analytical skills, and the ability to get into the details, while also seeing and understanding the big picture
• Understand people dynamics, organizational strategy and talent processes
• You’re able to negotiate sensitive situations with confidence and finesse

Your Background:

• Bachelor’s Degree or relevant experience and/or 8+ years progressive compensation experience.
• Extensive Radford experience, ideally 5+ years of experience
• Knowledgeable of all major aspects of compensation delivery, and familiar with compensation design principles for, base pay and short- and long-term incentives.
• Strong business acumen and experience with complex compensation programs (salary structures, job evaluations, incentive design).
• Nimble with excel and capable at building simple models that capture complexity.
• Strong project and process management skills.
• Strong client relationship and presentation skills.
• Knowledge of Federal and State Employment Law as well as current employment related legislation.

Colorado and Washington (excluding Seattle, WA)

$136,000—$153,000 USD

Pursuant to state and local pay disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience, and location is listed annually below. This role is also eligible for an annual discretionary bonus, long term incentive plan, and various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents.

California, New York City, Westchester County, NY and Seattle, WA

$160,000—$180,000 USD

Tubi is a division of Fox Technology, and the majority of all US-employee benefits are covered by FOX Employee Benefits, summarized here. The following distinctions below outline the differences between the Tubi and FOX benefits:

• For US-based non-exempt Tubi employees, the FOX Employee Benefits summary accurately captures the Vacation and Sick Time
• For all US-based employees, Tubi offers 12 paid “Tubi Holidays” in addition to the 11 FOX Corporate Company paid holidays
• For all salaried/exempt employees, in lieu of the FOX Vacation policy, Tubi offers a Flexible Time off Policy to manage all personal matters
• For all full-time, regular employees, in lieu of FOX Paid Parental Leave, Tubi offers a generous Parental Leave Program, which allows parents twelve (12) weeks of paid bonding leave within the first year of the birth, adoption, surrogacy or foster placement of a child. This time is 100% paid through a combination of any applicable state, city, and federal leaves and wage-replacement programs in addition to contributions made by Tubi
• For all full-time, regular employees, Tubi offers a monthly wellness reimbursement

Tubi is proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

Tubi

Position: Support Service Manager

Department: Global Services

Location: Calgary, AB

Position Type: Full Time

Reports to: Director, Global Services

Reporting to the Director, Support Services, the Manager, Support Services is responsible for the day to day management of Global Services. The Manager, Support Services ensures prompt and cost-effective implementation of SLAs, and that processes are carried out in accordance to contractual obligations. This role directly interfaces with internal and external escalations and oversees the overall supervision and management of all support staff.

Key Responsibilities:

• Host bi-weekly reviews for all direct reports.
• Adhere to Manager schedule and to be in office during the specified time as well as on call 24/7.
• Develop and Maintain the KVI/KPIs which will be upheld by the Team Leads.
• Assist with the development and management of Global Services budgets.
• Assist in investigating, resolving and reporting on internal network performances and issues.
• Ensure sufficient recovery mechanisms and emergency preplans are maintained and available when needed.
• Manage and support the Global Services Teams with their professional development and proactive succession plan for the Global Services.
• Upholding of KVIs and KPIs in accordance to individual and departmental performance requirements necessary to the progression of employee career development.
• Issue monthly (or as required) reports on service results along with an analysis identifying chronic problem areas; initiate action plans to resolve performance issues.
• Provide status reports on a daily, weekly, monthly and an as required basis for ongoing projects.
• Ensures the planning and development of Global Services meets both customer requirements and business needs.
• Ensures effective management of budget, facilities, staffing, controls and productivity/efficiency.
• Develop and maintain key processes to provide high quality and cost-effective results for customers and develop/implement ongoing operational improvements to more effectively deliver improved customer service at reduced operating costs.
• Maintenance of SLAs and Processes to ensure contractual obligations are achieved.
• Ensure established guidelines are followed to provide quality service both internally and externally.
• Recruit, develop and maintain a high performing team.
• Effectively manage the overall performance of the team, providing feedback and constructive criticism allowing members to meet objectives.
• Set expectations and hold people accountable; promote team work through open and honest conversations.
• Anticipate risks and issues; ensure appropriate action is taken to mitigate/resolve them.
• Communicate departmental targets and follow up accordingly.
• Ensure all administrative duties are tracked and completed including case creation, outage alerts and escalations.
• Communicate effectively with all levels of the organization; verbally and written.
• Communicate frequently with Client Relationship Managers to maintain situational awareness and ensure the PSS group is working toward, and prepared for, Guest-tek’s common goals.
• Ensure training is up to date and individual needs are identified for the group.
• Ensure training courses are scheduled.
• Keep staff up to date on new products and initiatives.
• Create and maintain training, retention, and career progression plan in cooperation with the Global Services Management Team.
• Maintain awareness of all ongoing issues and ensure that they are being resolved with accordance to the SLA associated with the severity of the issue
• Maintain communication with all levels of Hotel to ensure communication with regards to ongoing and previous issues were resolved.
• Ensure that team of Support Supervisors are efficiently and effectively dealing with ongoing issues
• Ensure that the Support Supervisors are conducting expected tasks as outlined in their role expectations.
• Other duties as required.

Qualifications:

• 3+ years’ experience working in a Call Center / Customer Service environment.
• 3+ years’ experience as a member of the Guest-tek team is an asset.
• 3+ years’ experience in network troubleshooting is an asset.
• Superior aptitude for analysis of data matrix and reporting.
• Knowledge of budgeting and experience with fiscal management is an asset.
• Demonstrated exceptional coaching and team building skills.
• Proficient with the use of Microsoft Office.
• Knowledge of various Operating Systems (Windows, Linux, MAC).
• Capable of effectively managing employees in remote locations.
• Exceptional organizational skills and the ability to multitask with attention to detail.
• Proven ability to recruit select and maintain top qualified employees.
• Able to interact with different levels within the organization.
• Travel may be required.

Personal Attributes:

• Superior communication and interpersonal skills.
• Positive, “can-do” attitude.
• Customer and business-oriented approach.
• Motivated, reliable, and goal oriented with a proven dedication to customer care excellence.
• Proven ability to manage, motivate, train and develop employees.

GuestTek Interactive Entertainment Ltd.