Account Manager (XM/Integrated)

COMPANY OVERVIEW

Mosaic is a leading North American Integrated Agency, specialized in connecting with consumers through Experiential Marketing, Sales & Merchandising, and Shopper Marketing. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and new ways to help our clients build their brands amidst the evolving dynamics of empowered consumers and leveraging new technologies.

ROLE OVERVIEW

The Account Manager (XM/Integrated) will report directly to the Sr. Account Manager and will be responsible for managing and executing successful integrated events for clients. This position includes developing event concepts and themes, coordinating logistics and vendors, creating event timelines, and handing all aspects of the event planning and execution process. In addition, this role also includes managing budgets, negotiating contracts, and creating detailed event proposals for clients.

RESPONSIBILITIES

• Develop and execute event concepts and themes that align with clients’ goals and objectives.
• Coordinate logistics and vendors, including event venues, production fabricators, entertainment, transportation, and asset rentals.
• Create and manage event timelines to ensure that all aspects of the event are executed on time and on budget.
• Manage client relationships, including communicating with clients throughout the event planning process and addressing any issues or concerns that may arise.
• Measure the success of events through post-event evaluations, surveys and feedback.
• Understand and perpetuate client annual plans and actively add strategic value beyond the initial request or assignment.
• Review all creative/production material at every stage to ensure adherence to brand guidelines.
• Direct responsibility for client financials including budget control reports, monthly reconciliations, estimates, purchase orders and invoices.
• Coordinate and deliver contact reports, weekly status reports, and critical paths on a timely basis.
• Work with your manager to deliver forecasted quarter and fiscal financial targets and identify areas of growth.
• Stay up to date with industry trends and best practices in event marketing an understand the local market.
• Manage a team of Field Managers, Coordinators and Brand Ambassadors, ensuring they are meeting the needs of clients and achieving desired results.

QUALIFICATIONS

• A minimum of 3 years of experience in integrated marketing, event planning and account management is required.
• Access to a vehicle with a G2 or G class license is required.
• Strong project management skills, including the ability to manage multiple projects simultaneously.
• Strong leadership and communication skills.
• Ability to think creatively and strategically.
• Ability to work in a fast-paced environment.
• Strong understanding of event marketing trends and best practices.
• Confident sharing points of view, providing feedback and insights, handling difficult situations and asking for advice or council.
• Exceptional financial and budget management skills.
• Bachelor’s degree in marketing, event management, or related field is preferred.

Mosaic North America is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability.

Mosaic North America