General Staff Jobs

Welcome to the MILK MAKEUP FAM:

At Milk Makeup, we believe in good ingredients + epic payoff. We’re cruelty-free, paraben-free, and 100% vegan.

We were born at Milk, a creative studio in downtown New York City. Our community and culture have always been our inspiration.

We see personal style and experimentation as the ultimate forms of self-expression. It’s not just about how you create your look; it’s what you do in it that matters.

#LiveYourLook

Your VIBE:

• Naturally progressive: You’re curious and always thinking about how to improve your and your community’s future. You value a forward-thinking space that encourages you to move the needle and take risks.

• Confident but chill: You’re flexible and ready to get the job done, but you’re humble and make moves thoughtfully. You go after what you want, but always have your team and the greater good of the brand in mind.

• Rule breaker: You’re not afraid of the unknown. You’re down to disrupt the status quo and believe that an open mind is always a good place to start.

• Inclusive + mindful of community: You embrace differences and help foster a safe working environment for yourself and your peers.

• Champion of self-expression: You’re genuinely you. You live your look and want to grow with people who champion self-expression.

The Role:

As the Senior Brand Marketing Manager you will be responsible for the development and execution of comprehensive product marketing strategies, across innovation and strategic expression products, with a key focus on broadening and raising product and brand awareness, which ultimately leads to customer acquisition. This role will report directly into the Senior Director of Brand Marketing and is responsible for leading campaign execution with cross-functional teams including Social Media, Product Marketing, Public Relations, Events, Media, Creative, E-Commerce and Education to help create a strong, cohesive, seamless brand experience across all touch points along the customer journey.

How you’ll THRIVE:

• Own overall brand “health” (equity, sentiment, advocacy): bring the brand to life by helping develop global product marketing calendar, delivering rich storytelling content, + driving the product innovation “process”
• Build a deep relationship + understanding of our target customer. Research, listen, and stay on the pulse of consumer behavior (customer insights from MMU community, market research, trend reporting + competitors) as they relate to actionable recommendations around product innovation + big idea campaigns
• Develop, manage, and refine the Product Marketing strategy which is rooted in analytics, consumer data and competitive research to ensure each plan capitalizes on new market opportunities, maximizes ROI and meets/exceeds current business goals.
• Manage product/category portfolio strategy + develop innovation pipeline strategy with PD by connecting brand objectives with consumer, competitor, + channel insights, + overseeing the product launch process to ensure successful and timely launches
• Deliver impactful product toolkits to creative, e-commerce, and GTM marketing team with clear direction, rich storytelling and sharp product positioning for each channel to build their plans around.
• Develop, manage and refine the product creative briefs and manages timelines, outcome of deliverables and keeps all channel leads informed of changes and/or delays.
• Assess Milk Makeups current brand platform and recommend changes to brand platform, attributes, tone of voice, and visual identity to support the company’s desired market positioning and next wave of growth.
• Provide global brand and product direction to all US and international teams and agencies for the strategic development of communications and editorial, digital and celebrity press and social coverage.
• The Senior Brand Marketing Manager will lead all cross-functional teams in end-to-end development of 360 brand and product innovation
• Become the Eye, Lip, Face Color category expert through ongoing analysis, and knowledge of category dynamics and competition

What YOU’ll have

• 5+ years of progress responsibilities including experience in online marketing, brand marketing and/or communication experience
• Beauty industry experience is required
• Excel in fast paced environment with great multitasking skills with ability to focus on details and project management while being able to think big picture and strategy at the same time
• Proven track record of delivering results and managing/developing direct reports
• Strong communication, organization, and influencing skills with impeccable attention to detail with high degree of accuracy
• Ability to work extremely well across functions, successfully bringing people together toward common goals and to consensus
• Ability to manage multiple projects, people, and initiatives in parallel
• Go-getter: sense of urgency: Exceptional project management experience and ability to work well under pressure
• Proven ability to lead (a high performance team), build relationships, and work effectively in a cross-functional team environment

Why you’ll love being part of the MILK MAKEUP FAM:

• We have a strong (and chill!) office culture in Soho, and we guarantee a dog-friendly environment, with a well-stocked kitchen of snacks and drinks.
• We invest in you: We give you a 6% 401k company match.
• We want you to play with makeup and get familiar with our new launches.
• We provide a generous PTO program, Parental Leave, Wellbeing Reimbursement, and Learning and Development Program.

Milk Makeup

Free Agency is a game-changer for top and emerging talent in tech, providing professionals with Hollywood-style career representation for the first time ever. Put simply, we manage “the business end” of our clients’ careers, helping them find, win, and succeed at top-of-market roles.

To date, we’ve helped hundreds of professionals win over $300 million in offers, and work with talent building the cutting-edge future in the startup and tech industry. We’ve raised over $15M from world-class investors like Maveron, Resolute Ventures, Bloomberg Beta, NBA Champion Kevin Durant, and the award-winning DJ, Kygo.

We’re on a mission to empower people to reach the highest levels of their career potential, breaking the information and process asymmetries that hold them back from their ambition. Unlike solutions in recruiting, we’re entirely paid by the talent we work with, enabling us to build concierge services and digital products focused on their outcomes.

About the job:

We’re looking for a media generalist to work closely with our founder/CEO on a variety of creative initiatives related to brand expansion, audio + video capture, social media, podcasting, and related events + production. You’ll be helping produce, record, edit, and publish content with a high bar for quality, value density, and distribution.

The content will include candid capture of the team at Free Agency and their daily operations + advice related to career, the tech industry, and job search. You’ll also be plugged in with prominent investors, influencers, and professionals in venture capital and at startups, as these are our business partners or media collaborators across both live and async events.

You’ll be tasked with content ideation and production, management of an org-wide content calendar, daily shooting with cinema-level camera and audio equipment, rapid editing + publishing, social strategy, and related collaboration with the team.

You will:

• Be a constant camera operator, capturing key moments of learning and services, as well as live and pre-produced events.
• Collaborate with the founder/CEO on the build-out of Free Agency’s media arm, particularly focused on podcasts & short- and long-form video (TikTok, YouTube, etc).
• Lead editorial calendars, video + photo shoots, and planning, helping facilitate smooth operations to translate + deliver content on a regular and consistent cadence.
• Manage social + brand presence across platforms, driving creative production, audience development, and related approval processes.

You should:

• Be a media content generalist, highly capable of swapping between camera operations, script writing, audio engineering, video editing, planning + production, and equipment maintenance on any given day.
• Have a natural skill at cinematography, shot framing, visual storytelling, and pace, capable of filming highly-compelling and attractive content.
• Possess extremely strong storytelling skills to help craft narratives for a diverse set of formats and distribution endpoints, including work with multiple internal and external teams + partners.
• Have experience using high-end camera equipment (we operate Sony FX3 and FX6 cameras, wireless mic systems with lavs + booms), lighting (soft boxes, accent lights), and editing software (DaVinci Resolve).
• Optionally, you may be comfortable being an on-camera personality yourself, becoming one of the faces and personalities behind our brand(s).

You should know:

• Free Agency thrives in the office environment, believing that the early startup years are best spent doing hard things in close proximity to increase our odds of innovating and changing the world.
• We have a spacious location in Flatiron in Manhattan and host multiple events weekly for our community & tech partners (incl. startups, VCs, and universities) – and we also have a video-enabled podcast studio in our office.

Quick hits:

• Free Agency offers competitive pay and significant employee ownership via equity. We also offer 100% coverage across medical, dental, and vision insurance.
• Free Agency’s Refresher program recognizes that our fast-paced work environment is enabled by proper time off. Accordingly, we have company-wide recharge weeks and offer generous PTO.
• Free Agency’s Boost program is how we invest in all careers, not just those of our clients. Employees receive a $2,000 professional development budget to spend on outside books, workshops, programs, coaches, courses, etc. to develop their skills and grow as leaders.
• Core to our mission is expanding diversity & inclusion within tech. Accordingly, we encourage candidates from underrepresented + nontraditional backgrounds to apply.

Why Free Agency matters:

Job search and career progression are broken. Candidates haphazardly apply to jobs, meet only a few companies, settle during offer negotiation, and generally don’t optimize the process of moving along in their careers. As a result, Free Agency believes that most people are undercompensated.

That doesn’t just have to do with the money we make, but also the teams we’re a part of, the type of work we get to do, and the alignment to mission along the way. All of this has an impact on our own satisfaction, health, and financial wellness, but we don’t give it the attention it deserves.

By aligning incentives with individual talent, Free Agency is enabled to build first-of-their-kind products & services and define a new category of career management.

The compensation for this role is $70,000 – $82,000 in base salary, depending on years of relevant experience + equity.

Free Agency

Position: Program and Marketing Manager

Purpose: The Program & Marketing Manager (PMM) will coordinate the Coastal Bend Navigator program to leverage community outreach and education resources and ensure that Texans have in-person and/or virtual enrollment assistance throughout the Coastal Bend and Rio Grande Valley service region. This program aims to facilitate the purchase of affordable, qualified health benefit plans; reduce the number of uninsured Texans; reduce disruption when individuals lose employer-based insurance; promote healthy lifestyles; and improve the quality of health care for Texans. 

Essential Functions and Responsibilities:

1. Program & Marketing Manager (PMM) is responsible for overseeing overall Health Insurance Marketplace education to the public as well as providing ongoing staff education on Marketplace and other healthcare-related issues to targeted populations.

2. Schedule and facilitate weekly navigator meetings, training, and workshops as specified by the Navigator grant requirements and as needed to carry out functions of the Navigator Program. 

3. PMM works on developing and maintaining relationships with community stakeholders and relevant outside agencies in the Service Area.

4. PMM is required to travel to outlying counties within the service area to staff and attend scheduled education and insurance enrollment events with Navigator Program Staff as needed.

5. Organize, facilitate, and delegate the planning of outreach, enrollment, and marketing within the CBCIL Navigator Program service area. Supervise and lead the Navigator program staff; Be able to effectively communicate expectations to the team while creating a challenging but fun work environment. Always looking for ways to encourage, support and assist the team, setting up the team for success each day to drive the greatest possible.

6. Complete required weekly, monthly, and quarterly reports and supportive information and submit them in the CMS HIOS System as timely as the program requires. 

7. Available for some evening and weekend work throughout the duration of the grant is required. 

8. Assist uninsured individuals with enrollment into Qualified Health Plans from the Health Insurance Marketplace. Assist newly insured individuals in learning about insurance plans and how to utilize insurance.

9. Track progress toward goals and regularly communicate with the Program Director about performance and needed adjustments. 

10. Complete the Healthcare Navigator training and certification process; ensure all staff complete the training and certification process.

11. Implement an evaluation and monitoring strategy to ensure Navigators are carrying out their roles effectively;

12. Work collaboratively with other involved regional entities, community representatives, and members of the advocacy and business communities to deliver a cooperative and coordinated effort around public education, outreach, and enrollment assistance.

13. Attend ongoing education and training as directed by Management;

14. Handle and prioritize a variety of assignments and meet deadlines. 

15. Schedule, coordinate, and deliver community educational presentations, seminars, and outreach events to educate people about the Marketplace and Qualified Health Plans and provide enrollment assistance to the target population.

16. Provide excellent customer service to both internal and external clients. Internal: Navigator staff; CBCIL staff; External: media; local Navigator partners

17. Provide media interviews, including local news stations, social media, and other outlets; Develop creative content for outreach; work with external media and marketing companies as directed by management; develop relationships and build media outreach strategies.

18. Motivate the productivity of staff through leadership, development, and support.

19. PMM may act on behalf of the Program Director to address daily programmatic office and staff issues in the absence of the Program Director and for continuity and timeliness.

20. Maintain and adhere to appropriate policies to control conflicts of interest and ensure the program meets confidentiality and security standards.

21. Other duties as assigned by Program Director and/or Executive Director.

Qualifications:

·      Bachelor’s degree preferred in public health, public administration, business administration, social work, human services, communications, and/or marketing; five years of a successful program and supervisory management experience; or an equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

·      Enthusiasm for health care reform.

·      Experience working with federal government programs and federal regulations.

• Significant knowledge about health insurance, health coverage operations, and federal health care reform.
• Experience developing and implementing health education and outreach programs.
• Experience training client navigators or enrollment specialists.
• Ability to motivate team members to achieve goals under deadlines.
• Collaborative, adaptive, and flexible management style.
• Effective at making the best use of resources and time.
• Capacity to work independently and interdependently.
• Ability to think strategically and use good judgment.
• Excellent and effective oral and written communication skills, with strong group presentation skills.
• Strong analytical, interpersonal, and communication skills.
• Comfortable and effective working with culturally diverse groups of individuals.
• Able to successfully manage differing individual needs, interests, and viewpoints.
• Effective marketing and media relations experience.
• Knowledge of health and benefits services; willingness to adhere to strict client confidentiality protocols and procedures.
• Strong math skills, including basic math as well as the ability to compute ratios and percent and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Valid Texas driver’s license or alternate means of transportation.

Ability to travel approximately 50% of the time within 11 counties of the Coastal Bend Region, 4 Rio Grande Valley counties, and occasional out-of-region travel for training purposes.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

COASTAL BEND CENTER FOR INDEPENDENT LIVING

Job Title:   Director, Email Marketing

Department:  Creative Marketing

Reports To:  Director, Creative Marketing

Annual Salary Range: $140,000 – $155,000

Location: El Segundo, CA (Remote w/exception of every Wednesday in-office)

Classification: Exempt/ Full-Time

Who We Are:  Body Firm is a team of thought partners and creators, inventors and innovators with more than 30 years of product development, branding and marketing success with names you know and trust, delivering beauty you can believe in.  We are all about supercharging start-ups and scaling brands and drive and take pride in every stage of development from idea to inception to omni-channel roll out.

Our mission—to change how you look, feel and live—is more than a purpose, it’s our call to action.

General Summary: Body Firm is looking for a passionate go-getter with demonstrated success in building Email marketing retention and acquisition programs from the ground up. This is a major role in our organization that would make a big impact on our subscription and D2C business. You will take the lead and be responsible for developing and executing effective email marketing and SMS strategies to engage, retain, and acquire subscribers.

The Director of Email Marketing will leverage data-driven insights to optimize email campaigns to drive business growth. Specifically, partnering with other marketing and eCommerce stakeholders, this role will take the lead to grow our customer lists, manage segmentation, strategize, and optimize flows, and ultimately drive revenue through the email channel.

This role will oversee and focus on driving email and SMS engagement throughout the user journey (including leads, current customer, and lapsed customers), with the aim of enhancing customer satisfaction and maximizing customer lifetime value (through improved retention, reorders, upselling, and average order value.

If you’re passionate about unlocking the vast potential of email marketing with provided support and resources, please apply now. We look forward to meeting you!

• Develops, executes, tracks, and optimizes performance for lead capture, Email and SMS (and related channel) marketing campaigns to our current customer file.
• Creates and manages all flow and cross-brand strategy email and SMS marketing campaigns for our lapsed customer file.
• Increases customer LTV through effective email and SMS campaigns, including continuous A/B testing and leveraging of industry/competitive trends, tools, and best practices.
• Owns tracking and reporting of email and SMS marketing with a firm understanding of email marketing KPIs and turning insights into tactical plans.
• Present and report KPIs and analysis regularly to internal GR stakeholders (Brand, Legal, MP&A, Executive team, etc.), and internal and external creative teams
• Partner and collaborate with vendors and outside agencies and key stakeholders to analyze and optimize campaigns, and forge the future of the Email channel
• Works with BI Analytics, Finance, MP&A, and ESP to identify new reporting needs and leverage data to find and capitalize on opportunities for improved performance.
• Manages additional campaigns to support key business objectives on other channels and programs such as generating customer product reviews, driving adoption of online self-service, QVC, Amazon, and e-tailers; and aiding organic and paid media initiatives as needed
• Develops strategy behind new brand and product line launches across email and SMS channels from start to finish, including back-end transactional setup to onboarding review solicitation

• 7+ years experience in Digital marketing with a major concentration on Email & SMS channels, Affiliate, Loyalty & Retention programs
• Proven track record of developing and implementing successful email marketing strategies from scratch.
• Deep hands-on expertise with direct email marketing best practices, Email and landing page A/B and multivariate testing, applicable privacy laws, industry trends, supporting technologies (e.g., ESPs, customer databases), and related disciplines (e.g., website, mobile, search marketing, social media, online product reviews).
• Experience analyzing complex datasets to define and optimize segments
• Experience in CRM, predictive analytics, and/or auto-delivery programs
• Experience with subscription/membership business models
• Experience with direct marketing of consumer beauty and health products.
• Proven aptitude for strategizing and crafting customer-facing communications (copywriting) and messaging that converts.
• Highly analytical and data-driven approach, with a strong focus on testing to optimize results.
• Prior experience with Klaviyo, Demandware, Salesforce Commerce Cloud, Bizarre Voice & Google Analytics, Looker, BI is a plus!

Skills

• Excellent oral and written communication skills, with the ability to effectively convey information to stakeholders at all levels.
• Strong presentation skills with the ability to persuade and inspire teams of new initiatives and make sound recommendations for the channel
• Strong decision-making skills based on analysis, critical thinking, and judgment.
• Aptitude for identifying and resolving complex problems, thinking creatively, and finding innovative solutions.
• Flexibility to thrive in a dynamic and evolving business environment.
• Strong understanding of the industry and market trends, keeping up to date with relevant advancements.
• Proficient in managing projects from initiation to completion, ensuring timely delivery and quality results.
• Ability to drive positive change in collaboration with other teams and vendors through effective relationship-building and leadership.
• Ethical Conduct: Strong ethical values and the ability to uphold the highest standards of professional and personal integrity.

Environmental, Psychological and Physiological Requirements:

• Currently on a hybrid weekly work schedule. During office days, work will be performed inside a multi-story office building with elevators and stairs.
• The person must be able to remain in a stationary position for up to 50% of the time.
• Occasionally move about inside the office to access file cabinets, office machinery and conference rooms.
• Constantly operates a computer and other office productivity machinery such as a copy machine, printer and calculator
• Frequently communicates with employees who have inquiries
• Ability to learn technical material and apply the knowledge to their work

Body Firm provides competitive salaries and benefits. We are proud to be an Equal Opportunity Employer.

Guthy|Renker

Ready to take your career to the next level?

Skai is looking for the best and the brightest to join our rapidly growing team. We’re proud of our industry-leading digital marketing software but we’re even prouder of the people behind it. That’s where you come in!

Possible locations: New York City, Chicago, Seattle, San Francisco, Los Angeles

We are looking for a passionate Account Leader for our Consumer Goods & Retail agency clients, who will partner with and ensure the long term success of our independent agency partners. You will be responsible for developing long-term relationships with your portfolio of assigned agency partners, connecting with key business executives and stakeholders. You will lead a team of client success managers well versed in the performance media specific products in the Skai Platform (Paid Search, Social, Retail Media, Apps)

The ideal candidate will have great relationship management skills, business development, and strategy experience, in-depth understanding of the digital marketing landscape and hands-on experience implementing digital campaigns and most importantly, a results-oriented, consultative approach to addressing agency needs.

Duties and Responsibilities:

• Operate as the main point of contact for all matters specific to your aligned agency clients
• Develop a trusted advisor relationship with key agency stakeholders and agency executives
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Identify and grow opportunities within the customer base and collaborate with sales teams to ensure growth attainment
• Assist with high severity requests or issue escalations as needed
• Partner closely with the product development, sales, technical account management, and sales engineers to drive platform innovation and capture market opportunity
• Collaborate & partner with Sales Account Executives
• Lead on Quarterly Business Reviews & Partnership Overviews
• Advise on publisher & vertical best practices to ensure agency partners are maximizing results for their clients
• Direct management of aligned Client Success Manager team members
• Ensure client expectations are exceeded!

Skai Requirements:

• Passion and dedication
• Desire to be the best
• Ability to work both independently and as part of a team
• Strong interpersonal communication skills – in writing and verbally
• Proven track-record of problem-solving
• Results oriented
• Ability to thrive in a fast paced environment with tight deadlines

Position Requirements:

• B.A. or B.S.; MBA preferred
• 5+ years of experience in client services and/or client-facing technical project management
• Proven account management or other relevant experience
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
• Experience in delivering client-focused solutions based on customer needs
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Excellent listening and presentation skills
• Hands-on digital campaign implementation and management experience
• Understanding of search, social, ecommerce marketing strategy
• Strong knowledge of the digital marketing ecosystem
• Skai or other marketing platform experience preferred
• Ability to travel 10%-20% of the time
• Ability to perform strategic client reviews to identify client needs or workflow gaps
• Agency Experience (Vendor Side Agency Management or Agency Side)
• Certified in Google, Meta, and/or Amazon certification a plus

The salary range for this position is $95,000 – $110,000. The actual salary amount will vary depending on the applicants experience, skills and abilities as well as internal equity and market data. This position is eligible for additional bonus compensation, full details will be provided during the recruitment process.

More about Us:

The company offers best-of-breed advertising technology on the most impactful, highest-ROI media channels as well as a suite of data-driven insights, planning and measurement solutions to complement and maximize return from our solutions.

Established in 2006, we are a thriving organization, with a unique, vibrant startup culture with an incredible track record of success and an amazing future in sight!

We are hybrid for the long term – with a great home/ office work mix, passionate and diverse team members, and a vibrant company culture.

At Skai™ we have comprehensive medical coverage, employer match retirement savings and generous paid time off. More importantly, we offer the things that make Skai™ a great place to develop your potential, both professionally and personally. In addition, you will also receive:

• Dental and vision coverage
• Employee share options program
• Generous paid family leave policy
• Flexible hybrid working model
• Life insurance and short/long term disability
• Professional growth stipend
• Diversity and inclusion programs
• Office commuting benefits
• ClassPass Membership
• Volunteering and community opportunities
• Employee Assistance Program
• Company sponsored employee social events
• Office lunches and fully stocked kitchen

Equal Employment Opportunity:

Skai™, Inc. is an equal opportunity employer. We strongly encourage and seek applications from women, people of color, and bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions. Also pursuant to the San Francisco Fair Chance Ordinance, we encourage and will consider for employment qualified applicants with arrest and conviction records.

Skai

Title: Senior Manager, Digital Marketing

Reports to: Associate Director, Digital Marketing

Overview

Urban Outfitters is looking for an experienced marketing leader to drive the customer acquisition efforts and support the growth of our business and brand. The Sr. Manager develops strategic and tactical plans, across multiple marketing channels, that drive sustained and profitable business growth. They partner with other marketing team members and lead a team of channel managers optimize performance of key marketing channel.

Responsibilities

• Drive growth of Urban Outfitters’ ecommerce businesses through profitable performance marketing initiatives across multiple performance marketing channels
• Manage budget and media mix allocation, regular performance forecasting and performance optimizations and channel-level planning
• Collaborate with Brand marketing to develop campaign pitches, performance recaps and learnings, presenting to cross-functional teams and senior leadership
• Partner with analytics, brand, creative and merchandising teams to execute integrated marketing campaigns that support key business objectives and growth goals
• Develop audience-based strategies to increase profitable customer acquisition
• Manage external agency relationships
• Manage team of talented people, fostering career development opportunities and skills growth

Qualifications

· Highly analytical, with ability to develop strategies and tactics based on in-depth knowledge of marketing channels including Search, Display, Social, and other media channels.[CW1]

· Comfortable leading weekly, monthly, and quarterly business reviews to develop proactive and reactionary marketing initiatives

· 8+ years of digital marketing and ecommerce experience, with demonstrated background in channel-management and a track record of driving business growth (agency experience a plus).

· A commercially driven mindset, with $25M+ budget-management experience, comfortable setting targets, creating forecasts and scenario-modeling,

· Excellent technical skills, proficient in tools such as Google Analytics, Ads Manager, etc.

· Excellent presentation and communication skills; ability to communicate effectively across all levels of the organization from external vendors to senior leadership

· A ‘customer-centric’ mentality and experience driving audience-based initiatives

· An innate curiosity and ability to breakdown complex analyses into concise, straightforward recommendations and marketing initiatives

· A collaborative, ‘team-first’ attitude and experience leading multiple people of varying experience

Education: Bachelor’s Degree or deep experience in digital marketing, ecommerce, or retail

Location: Philadelphia, PA

Travel: Some travel required

Urban Outfitters Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.

Urban Outfitters

Leading digital performance marketing agency seeks a Digital Media Manager (Paid Media)

Do you have the enthusiasm to rise to each challenge, the execution to drive outrageous performance, the curiosity to continually expand your knowledge, and the courage to propose original solutions to perplexing problems? Then you may have just found the perfect opportunity at a performance marketing agency like no other.

Our Chicago office is in need of a Digital Media Manager to plan, build, and execute integrated digital media programs for key DAC clients. You’ll deliver core client programs that include a focus on paid search and other critical marketing channels—and work closely with clients to continually optimize performance and drive growth

Sound like your kind of thing? Let’s get to the details!

What you get

• The opportunity to shape the future—yours and ours—at one of the world’s most significant performance marketing agencies with offices across the US, Canada, and Europe.

• A role in which you can exhibit your SEM expertise as you influence strategies, optimize campaign performance, and manage large budgets down to the last cents
• A diverse, equitable, and inclusive (DEI) environment where you can bring your whole self to work.
• A host of perks and benefits, including flexible hours, hybrid working models, employee assistance, and 20 days off to recharge. 

What we get

• A seasoned pro with 5 years of digital media experience (paid search, social, and display in particular), exceptional communication skills, and impeccable attention to detail.
• Somebody who has previously managed digital media campaigns with large budgets, especially multi-channel ecommerce/retail accounts.
• A tech-savvy thinker who has strong expertise in digital media platforms (Google Adwords, Bing Adcenter, The Trade Desk, DoubleClick Campaign Manager), analytics tools (Google Analytics, Adobe Site Catalyst), and bid management platforms (Acquisio, Kenshoo, Media Optimizer, Marin, DoubleClick). Certifications would be even better!

Responsibilities

• Work closely with account service teams to consistently exceed client expectations.
• Serve as the client-facing digital media authority on key programs.
• Coach members of the digital media team as assigned, providing guidance and learning opportunities.
• Lead the planning, build, and management of integrated digital media campaigns across multiple channels.
• Monitor and manage multiple client programs as they relate to program goals and objectives.
• Proactively expand and improve digital media efforts based on client business needs.
• Provide ongoing analysis of paid search and display campaigns, as well as regular and ad-hoc reporting on campaign status to management and account service teams.
• Support account team on client calls with technical campaign information and strategic insights.
• Document agency “Point of View” for campaigns and digital media opportunities.

What’s next?

We simply want to know what makes you special. Send us an application that showcases your talent—and your personality—and shows us how you would thrive in our unique agency environment

DAC

Leading digital performance marketing agency seeks an Associate Director, Digital Media (Paid Search/Social/Programmatic)

Do you have the enthusiasm to rise to each challenge, the execution to drive outrageous performance, the curiosity to continually expand your knowledge, and the courage to propose original solutions to perplexing problems? Then you may have just found the perfect opportunity at a performance marketing agency like no other.

This person is responsible for strategic decisions ensuring implementation of paid search and media best practices, trends and analysis, integrated digital planning, and oversight of program execution.

Sound like your kind of thing? Let’s get to the details!

What You Get

• The opportunity to shape the future – yours and ours – at a well-established and fast-growing digital performance marketing agency with offices across the US, Canada, and Europe.
• A modern, recently renovated working environment in Toronto, complete withfree parking, collaborative spaces, ping-pong table, treadmill desk, in-building gym and easy access to public transit (three-minute walk to Leslie Subway Station).
• The chance to lead and develop our team of talented Digital Media professionals.
• A diverse, equitable, and inclusive (DEI) environment where you can bring your whole self to work.
• A host of perks and benefits, including flexible hours, hybrid working models, employee assistance, and 20 days off to recharge.
• Free breakfast and snacks every day. Never leave the office hungry again!

What We Get

• A creative, capable, agency-experienced professional who takes high-level SEM responsibilities in their stride, including providingstrategic leadershipand implementing campaign objectives;analyzing SEM performance dataand providing actionable insights and recommendations; reporting on project status to client and account managers; and staying current on new and beta Search products. Familiarity with enterprise and e-commerce Paid Search campaigns, strategies and tactics will be considered an asset.
• Familiarity with Display campaigns
• A Google AdWords, Bing Ads and Google Analytics certified marketing professional with the foresight to keep updating their skills as the industry evolves.
• Somebody who will be a positive influence on our Digital Mediapractice – and our Digital Media people – as we continue to grow our operation and expand into new markets.
• Eager to understand, test and implement new media methodologies with a focus on improving service offerings

What’s next?

We simply want to know what makes you special. Send us an application that showcases your talent—and your personality—and shows us how you would thrive in our unique agency environment.

DAC

Summary

Hello and thank you for considering our Senior Paid Media Manager openingfor your next career move. We’re excited to share details of the role and a bit about Upgrow.

Many job descriptions are quick and generic, leaving you with lots of questions. This is meant to be a comprehensive look at the role, who it’s a good fit for, and how we operate as a company. With that disclaimer, you officially can’t get mad that it’s long! Here we go…

Role Highlights

• Salary Range: $85,000 to $95,000
• Local: Hybrid role in San Diego, CA
• Experience Required: 5+ years as a high-level operator within Google Ads, LinkedIn Ads, Facebook Ads, Programmatic, and/or other digital channels
• Experience Preference: B2B lead generation
• Benefits: Employee Health/Dental/Vision Insurance, Unlimited PTO, Profit Sharing (Avg +5% of Salary), 401K Match

About Upgrow

• Company Overview, Upgrow is a performance-driven digital marketing agency primarily working with B2B tech, finance, and healthcare brands. More on us further down.
  • We work with fast-growing, world-class companies like Gates Ventures, Orca Security, QuantumScape, Leesa, TalkDesk, SingleStore,(and more) to scale lead and sales generation.
  • Tech-empowered (eg, using tools and processes to automate boring tasks)
  • Upgrow is ranked as the #2013 fasted growing company in America by Inc. 5000
  • A small but mighty team of ~28
  • See more at: www.Upgrow.ioor watch our 90-second explainer video here.

How is Upgrow different than other agencies?

• Focused on scaling our success
  • We don’t want to get comfortable, it sounds way too boring. That’s why we’re always adding new software, developing better processes, hiring for new disciplines, and seeking efficiency and automation wherever we can.
• High-touch, long-term client work
  • Our clients are primarily funded startups and established companies. Mostly B2B tech, finance, and healthcare. We don’t plan to have 100’s of clients but instead 10’s of clients that we deliver comprehensive, highly engaged consultation and implementation for.
• Full-Stack performance marketing
  • Upgrow offers PPC, SEO, design, content writing, web analytics, and conversion rate optimization services so if any point in the sales funnel isn’t working… we can fix it.

About the Senior Paid Media Manager Role

We are looking for a key senior manager to create paid media client strategies, provide proactive account management, execute performance-driven optimization, and manage paid media specialists and interns.

This is PERFECT for someone who wants to take OWNERSHIP in handling client relationships, PPC channel management, analyzing performance analytics, and identifying growth opportunities across the board.

The basics —> what the job consists of, and who we’re looking for.

You’ll be doing stuff like:

• Developing a PPC strategy and executing ongoing optimization across paid media channels, primarily Google Ads, LinkedIn Ads, Facebook Ads, and programmatic display.
• Problem-solving performance issues across keyword/audience targeting, ad copy, landing pages, and other points for optimal results.
• Creating reporting and building analytics insights that are actionable.
• Contributingto repeatable PPC optimization processes and playbooks used by the paid media team.
• Managing client relationships and providing proactive strategies, updates, and timely responses.
• Contribute insights to CRO, channel expansion, experiment ideas, and budget recommendations.

Who we’re looking for (skills)

• PPC Mega-Mastery
  • As a senior Paid Media Managerwith a focus on PPC Mega-Mastery, your expertise in driving bottom-line growth through paid media is critical to our business. We need someone who is already a wizard-warrior in the field, with a level of proficiency that goes beyond simply setting up basic campaigns and applying automated bidding. We are looking for a highly-skilled PPC marketer who can take our performance to the next level and lead a performance clinic for our team. If you’re ready to showcase your PPC Mega-Mastery skills and drive results that exceed expectations, we want to hear from you.
• Client Whisper
  • You can build a strong working rapport with your client through trust and respect. And you can earn their “buy-in” on our strategies, as well as communicate challenges and analytical insights in a way they can understand.
• Ultimate Ownership
  • Look, challenges come up and we need a juggernaut that can find a way through. This means meeting deadlines, finding performance solutions, learning skill gaps as needed, and generally taking care of business.
• Analytics-Minded
  • Practically speaking, it means experience in Google Analytics, Google Tag Manager, and any other analytics platforms like Salesforce and Hubspot.
  • More importantly, you have to be genuinely interested in quantifying everything, learning to think in numbers and be open to picking up new tools
• Process-Oriented
  • We are big on building processes. You’ll have a bunch of processes and onboarding materials that will guide you to do your job, and then be in a position to contribute to those very processes yourself.
• Bonus: B2B Tech Lead Gen and/or Agency Background
  • A majority of our clients are B2B tech companies, so experience there is a plus (but not required) and if you’ve already done the agency thing juggling multiple clients and priorities – that’s also uber relevant to our work.

• Experience required = You know how to drive (powerful, strategic, beyond fundamental) PPC results. More specifically, you know how to:
  • 5+ years as a high-level operator within Google Ads, LinkedIn Ads, Facebook Ads, Programmatic, and/or other digital channels with the ability to consistently get results.
  • Able to problem-solve performance issues across keyword/audience targeting, ad copy, landing pages, and other points for optimal results.
  • Able to identify opportunities through reporting analysis.
  • A strong communicatorand able tobuild trust, understanding, and “buy-in” from clients and stakeholders
• Location = Hybrid role, in San Diego, CA.We are not a micro-managingkind of company at all, but aligning your availability with clients and colleagues is important as a critical department leader.
• Work culture = A lot of ownership and accountability, mixed with the support of processes and people with whom you’ll work closely. We don’t have excessive internal meetings, and you’ll have regular (but not redundant) strategy calls with clients. Otherwise, you get to spend most of your days doing REAL PPC WORK!
  • Btw, our work hours are typically your standard 40/wk.Core working hours are generally 8:30am to 5:30pm in your time zone (except EST which is 9am to 6pm) – with an hour lunch break.

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About the Team

We love keeping a “business casual” sort of virtual work environment that’s fun, positive, and encouraging.That said, we work hard and demand results from ourselves but also do it because we like accomplishing big things, not only because it’s technically our job.

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What’s important to us

• Having a life
  • You’ll see the words “ownership” and “accountability” here a lot, but we also extend that to taking care of yourself. Burnout is ultimately not in anyone’s self-interest. This is reflected in:
    • Our vacation policy (quite generous)
    • Workload (e.g. we hire more great people ASAP when we see client load getting too high or someone leaves – the Director and even Founders step to support things too when things get too hairy)
    • Set core work hours (responding after hours is not expected)
    • Open communication (speak directly to the Director of Founders if you need anything)
• Doing work that matters
  • Doing repetitive busy work for optics alone is not what we’re about
  • We want to create the best methods for doing things efficiently and always look for ways to improve further
  • Creating thoughtful strategies and tactics is what sets us apart and keeps us excited every single day

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Is this a good fit for me?

Obviously, we’re biased, but here is our honest (as can be) assessment of the pros/cons of working at Upgrow —in this role.

Benefits to you and your career

• The Package
  • Base salary $85K to $95K annually, but it can really vary depending on your background and readiness. We’re considering arange of candidates for years of experience, work history, skills, and management track record. Therefore, it’s tough to give a window without it being ridiculous. We can chat more on the topic upfront if you’re interested.
  • High performance bonus potential! Annual profit-sharing, account retention/renewals, and case study bonuses (can add 10%+ to your salary!)
  • Paid health, dental, and vision
  • Life and disability insurance
  • Unlimited PTO plus 10company holidays
  • Annual company summits in cool locations, most recently San Francisco
  • Sweet company swag that will quickly elevate your social status.

• Your PPC experienceall culminated inthis opportunity to do it your way!

  • All your career experience has led you to this point where you’re ready and able to create superior PPC results. Work with big budgets, smart clients and teammates, and leadership that encourages innovation. Ready to take it to the next level?Let’s do this!

• Do really cool sh*@!

  • Here, you arenot just a cog in a machine where making a real impact is nearly impossible.This is your opportunity to step up to the plate and do things your way – this is the role in your career that you’ll look back on fondly and know you created something truly special and innovative.

• Huge career upside

  • Our client’ssuccess is your success.Through our bonus structures and the high visibility of your work, there is an infinite upside.As a reminder, we’re less than 5 years old and a total organization of 21… you get to contribute in a big way and help us build THE growth agency of Silicon Valley and the world? Pump yet?!

Who wouldNOT want to take this role

A good match for any role requires a great fit between team members and the company. There are amazing people who aren’t in the right time/space in their careers to thrive and appreciate every role. . . and that’s totally ok! Just trying to keep it real here.

It might not be a good fit for you, IF:

• You want to be told exactly what to do

  • While we have some processes documented and our team is not newbies, this role will be expected to be set best practices for PPC. That doesn’t mean you’re on yourown or starting from 0 but we do want you to drive withownership and accountability.So if you’re looking for a lot of handholding and guardrails, this might not be the gig for you.

• You want to stay in your comfort zone

  • You’ll have the opportunity to solve new problems and help us evolve the way we think about working with fast-growing companies. If you don’t like geeking out on new information from industry blogs, forums, Google, and Youtube then you’ll get frustrated fast.We all solve new problems on a regular basis, which is exciting to some – but not what everyone is looking for.

• You want a freelance-style work schedule

  • If your schedule requires high flexibility or you prefer working exclusively in the middle of the night, then this probably isn’t your gig. If you are backpacking across Europe with sometimes spotty wifi, then you’re also going to have a hard time. As an accountleader, we need you at the helm during the workday.
• You are a marketing generalist with only some PPC background
  • This is a senior manager-level role for someonedeeeeeply specialized in PPC. If you’ve only had surface-level exposure to PPC or PPC hasn’t been more than a small % of your overall digital marketing role, then your broader talents will be under-utilized in this role and your experience may not be deep enough.

Examples of backgrounds/experiences that may be a great fit

This is NOT some definitive list; more so, to show examples that different types of people could kill it in this role. For example:

• Digital Marketing agency background and thrive in this challenging environment of juggling multiple client projects simultaneously, across multiple industries and meeting tight deadlines. You’re able to prioritize with laser focus efficiency and able to manage expectations effectively
• Tech startup marketing backgroundwith an understanding of how to get big results quickly and from an early stage using paid media.
• Digital marketing consulting backgroundproviding growth strategies and ad channel management to clients with a budget of $10,000+/month

If you don’t fit any of these descriptions, but you still think you’re qualified, then go ahead and apply!

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How We Hire: A Look Inside Our Hiring Process

• Apply Online
  • Now that you have found a position that you have matched your skills and interests it’s time to apply!You will be asked to submit a video response and answer a few questions about your background.
• Application Review
  • Applications are read first by our friendlyrecruiterand hiring manager, if we find that you are a potential match, we will reach out by email to schedule a call with you to learn more about your skills and experience.
• The Interviews
  Our interview process consists of 3 interviews, a questionnaire,and a case study presentation.
  1. Shortconversation via Zoom video with our Administrative Coordinator.
     • Questionnaire we will ask you to complete a small (20-25 minute)questionnaire. (This helps us understand how you think and your approach to PPC)
  2. Conversation with our Co-Founders. They’ll give you afeel for the role/company, and ask you some questions to better understand your background, experience, and fit.
  3. Case Study Presentation The final step will be to share a case study of a project you are particularly proud of that illustrates your PPC strategy, execution, and ability to get results.You’ll share a few slides to highlight your case study with a few peers from our PPC team.
• You’re in!After the interview process, we will review everything and make a decision as a team.If it’s a great fit, we’ll present you with an offer and review everything on a call. If you accept you’ll be part of the team and begin planning for the onboarding process!

Upgrow

Job Description

• Manage and continue to develop a cross-functional team of 8 or more to grow an established Android Launcher product
• Identify new networks, traffic sources and optimization opportunities to drive product performance
• Extensive use of SQL queries and Excel to analyze and visualize product and feature performance
• Build and maintain a forecast for how our acquisition costs and lifetime value for customer cohorts will change over time; this will be a critical input into our overall business model and expansion strategy
• Report and communicate results to internal stakeholders on a weekly, monthly, and as needed basis
• Provide insightful analysis of the Android app marketplace from competitors, development trends, to new marketing channels, and monetization opportunities

What You Need

• Experience in direct response digital marketing (Display Media Buying, Adwords, Native Advertising, Facebook paid ads, etc.) preferred
• Experience in managing mobile user acquisition campaigns across viable channels, including ad networks, social, and emerging technology
• Experience product road mapping, and performing strategic market analysis
• Experience standing up a brand new product from idea, to launch, and eventual success
• Experience in buying through tools like Google Adwords and Facebook paid ads

Sciprex