Communications Strategic Specialist and Manager

Optima Global Solutions Inc.is a valuable IT Services and Solution provider that customers, employees, and stakeholders feel proud to be associated with. Optima’s Intelligent Automation Solutions leverage robotic process automation, intelligent data capture, and business process management best practices to streamline operations. Our IT Services practice provides organizations with highly personalized, comprehensive, U.S. based recruiting services supported by our internal onsite team of subject matter experts.

Currently, we are hiring for a Communications Strategic Specialist and Manager;

POSITION SUMMARY:

We are seeking a highly motivated and experienced individual to join the Defense Healthcare Medical Systems (DHMS) as a Communications strategic specialist and manager. In this role, you will be responsible for developing and implementing strategic communication initiatives that proactively disseminate effective messages conveying the DHMS mission, objectives, and milestones to internal and external stakeholders. You will lead a team of communication professionals that collaborate with cross-functional teams to develop consistent and impactful messaging. In addition, the Communications strategic specialist and manager will be expected to promote a culture of continuous improvement by being responsible for monitoring and analyzing key metrics to evaluate the effectiveness of Communications services, individual performance, and help identify and implement recommendations for improvement.

Success in this role requires strong communication, writing, and interpersonal skills. It also requires the ability to work in a fast-paced environment, manage multiple priorities, and adapt to changing circumstances. The ideal individual should drive work independently, appropriately prioritize responsibilities, and develop informed recommendations. This role will work closely with stakeholders, government contractors, and DoD employees.

JOB RESPONSIBILITIES:

• Developing Communication Strategies: Create comprehensive communication strategies that align with the agency’s goals and objectives. This involves understanding the target audience, identifying key messages, and selecting appropriate communication channels.
• Stakeholder mapping and strategic engagement: Identify critical government stakeholders and develop proactive plan to engage with stakeholders, such as industry organizations, and advocacy groups, to foster positive relationships and address their concerns. Organize and participate in meetings, conferences, and public consultations.
• Content Creation: Produce engaging and informative content for various platforms, including press releases, articles, blog posts, social media posts, and website content. Ensure that the agency’s messages are effectively communicated to different audiences.
• Internal Communications: Develop and implement internal communication strategies to ensure effective communication within the agency. This includes preparing internal newsletters, memos, and presentations, and organizing town hall meetings or staff briefings.
• Branding and Reputation Management: Protect and enhance the agency’s reputation by monitoring media coverage, public perception, and social media conversations. Develop branding guidelines and ensure consistent messaging across all communication channels.
• Evaluation, Reporting, and continuous improvement: Track and measure the effectiveness of communication campaigns and initiatives using appropriate metrics. Prepare reports and presentations to showcase the impact of communication efforts and provide recommendations for improvement.
• Collaborative Work: Collaborate with cross-functional teams, including policy advisors, subject matter experts, and legal counsel, to ensure accurate and consistent communication of complex issues.
• Stay Updated on Trends: Stay informed about emerging trends, best practices, and advancements

BASIC JOB REQUIREMENTS:

• Bachelor’s degree in Communications, Public Relations, Journalism, or a related field. A master’s degree is preferred
• 3+ years of experience in communications management (DoD experience preferred)
• Excellent leadership, communication, and organizational skills
• Strong analytical and problem-solving skills
• Ability to manage multiple priorities and meet deadlines
• Ability to work independently and as part of a team
• Proficient working with project management tools (e.g. Trello, Microsoft Office Suite, etc..)

KEY COMPETENCIES:

• Strategic mindset and the ability to think critically, identify communication opportunities and challenges, and develop effective solutions
• Experience in prior role mapping critical external stakeholders and crafting narratives to proactively disseminate effective messages
• Strong organizational skills and the ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines
• Excellent written and verbal communication skills, with the ability to create engaging and impactful content for diverse audiences
• Demonstrated leadership and management skills, including the ability to motivate and inspire a team, set clear objectives, and provide constructive feedback
• Proficiency in digital communication tools, social media platforms, and content management systems.
• Experience in crisis communication and issues management, with the ability to handle sensitive and complex issues in a calm and professional manner
• Familiarity with analytics tools and the ability to analyze data to evaluate the impact and effectiveness of communication efforts
• Knowledge of branding and visual communication principles, with the ability to maintain consistent messaging and branding across various channels

Ability to collaborate effectively with diverse stakeholders, including senior leaders, subject matter experts, and external partners

Interested candidates, please apply online with a detailed resume and contact information.

Thank you.

Optima Global Solutions Inc.