Account Manager – Multimedia and Business Intelligence

This is a work-from-home, salaried position (no commission) with health insurance after 90 days, 401(k) after one year and paid time off upon hire. We celebrate independent thinking, work/life balance, continuous improvement/advancement and being good humans — join us on our adventure!

Our ideal candidate is within reasonable driving distance to Cleveland, Ohio for quarterly planning meetings and monthly sales meetings. Candidates with experience in B2B publishing/media, preferably in the fields of healthcare, manufacturing or technology will receive special consideration. 

Job Summary:

Our small, growing company seeks to add a third Account Manager to our team to help us develop and maintain customer relationships that promote satisfaction and retention. The Account Manager will take charge of established accounts, develop new accounts and serve as a valued contributor to the achievement of sales plans. This role also involves compiling and reporting on digital advertising metrics to ensure that customers’ goals and expectations are met/exceeded.

Job Specifics:

• Prepare and close advertising insertion orders, custom advertising proposals and individual and business memberships
• Aggressively seek direct contact with customers to get to know them and their needs
• Maintain an accurate and robust sales pipeline in CMS
• Consistently communicate progress on sales initiatives
• Compile digital analytics reports to measure the success of advertising campaigns
• Partner with colleagues to maximize ROI for customers
• Continuously grow customer knowledge; advocate for stellar customer care and continued product/service improvements

Performance Criteria:

• Personal commitments are honored
• Sales pipeline is robust and sufficient to meet/exceed sales plans
• Relationships with key stakeholders at strategic accounts are productive as measured in dollars, business intel and customer feedback
• Positive feedback from customers and colleagues is consistently solicited and received

About ORTHOWORLD’s Products/Services:

Our advertising products are housed under the BONEZONE® (bonezonepub.com) and OMTEC® (omtecexpo.com) brands and include digital and print display ads, webinar sponsorships, email advertising, directory listings, white papers, exhibit booths and conference sponsorships.

Our business intelligence products are housed under the ORTHOWORLD® (orthoworld.com) brand and primarily consist of various Membership plans.

Our Culture Tenets:

Customer-first, Entrepreneurial, Collaborative, Principled

ORTHOWORLD Inc.