Vice President, Production Services Operations

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service. Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

NBCUniversal’s Studio Operations group within the Operations & Technology Services organization has an opening for an experienced Vice President of Production Services Operations. Reporting to the SVP of Studio Services, the VP of Production Services Operations has full P&L responsibility and leads the development strategies for delivering best-in-class production services to all internal NBC Universal productions and third-party clientele. Those services include Set Lighting, Grip, Administration, and Transportation teams.

The position is responsible for providing the vision, leadership, and a collaborative execution of strategies, policies, and goals in alignment with those of NBCUniversal and the Operations & Technology Services leadership. Immediate emphasis will be around driving the development and implementation of a Studio Services strategy focused on leveraging data and insights to identify efficiencies and opportunities to enhance our client’s experience, and long-term initiatives that contribute to the advancement of our organization and financial health.

Responsibilities Include, But Are Not Limited To

• In Partnership with the SVP of Studio Services, help define and implement the operational strategy, structure, and processes for Studio Services.
• Develop an analytical culture using historical and current operational data to drive predictive analytics for the business.
• Enable more disciplined management of service, cost performance, and optimization initiatives through the design and development of reporting and analytics.
• Own and define the key performance indicators (KPIs) and diagnostics to measure performance against the Studio Services strategy.
• Implement processes and systems that generate higher productivity, and measure gaps between actual and desired levels of process capability, employee performance, service levels, and other key business outcomes.
• Lead and oversee the daily operations of Universal’s offsite Production Support operations in Los Angeles, New York, Illinois, New Mexico, and Georgia.
• Work with the Market Development Team to manage the annual budgeting process and P&L responsibilities.
• Coordinate divisional support needs with HR, finance, and support service business.
• Demonstrate a strong understanding of the financial expectations and requirements put forth from a production point of view.
• Ensure that capital strategies and processes are in place to meet business objectives and operational needs.
• Influence direction amongst multiple operations with the goal of providing exceptional production service support.
• Work with internal teams to launch new products to the rental market.
• Partner with the Market Development Team to build global growth strategies in high-volume markets.
• Collaborate with production, studio services, and other supporting departments to establish plans that will best allocate resources.
• High degree of interactions with departmental heads, including matters of accounting, facility management, and other departments.
• Deals with contractual issues as it relates to the jobs that are taking place, such as deal memorandum and pricing, which ultimately helps drive met the goals of long-range plans.

Required Qualifications

Qualifications

• Minimum 10 years of senior management expertise overseeing production studio services, or supply chain operations, or logistic experience managing large-scale multisite operations.
• Experience with complex operational, process, and performance improvement projects, including process mapping and process re-design.
• Demonstrated leadership in building a culture of continuous improvement for process and operations, and a track record of successfully managing large teams across locations.
• A strong understanding of working in a union environment, including contract knowledge.

Desired Characteristics

• Ability to maximize productivity and wiliness to think outside the box and challenge the status quo, while also evaluating permissibility under industry contract agreements.
• Ability to thrive in an ambiguous, entrepreneurial, and subjective environment that balances operational efficiency and data analysis with high-quality standards and a sense of urgency.
• Experience working with all levels of personnel (executive level, managers, operational supervisors, and crew).
• Financial acumen and capital planning capabilities, including experience in developing, implementing, and reporting on multiple operational and capital budget plans.
• A strong ability to oversee and manage P&L statements across multiple operations.
• Ability to identify training needs and develop programs to increase operation capabilities and expand the interchangeability of employees across all operations within Studio Services.
• Technologically savvy, collaborative, confident leader, familiarity with multiple computer production operating systems.
• Effective oral and written communication skills with the ability to tailor communication style based on the audience.

Salary Range: $190,000 – $250,000; bonus and long-term incentive eligible

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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