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- Staff / Crew
The Customer Success Manager is responsible for the delivery of our organizational objectives for our private label and co-manufacturing customer partners. This includes but is not limited to creating internal alignment and delivery of customer activities and requirements, delivery of budgetary margin goals, optimization of customer’s product portfolio, development, and delivery of customer scorecards, and establishing and sustaining high levels of customer satisfaction.
Responsibilities:
- Developing and coordinating internal cross functional requirements to support the on-boarding, launch, and on-going account management activities to deliver our private label and co-manufacturing customer partners objectives and our organizational objectives.
- Establishing an inseparable relationship with our private label and co-manufacturing customers by:
- Creating and executing account plans and strategies to deliver on customers objectives.
- Creating organizational awareness and alignment of account plans to execute on customer requirements and contract terms (i.e. – service level and quality metrics)
- Maintaining targeted levels of customer satisfaction, net promoter scores, and customer effort scores by maintaining high levels of category and customer understanding, high levels of responsiveness and availability, giving our customers more than we take, and delivering on our commitments.
- Conducting external business reviews to evaluate performance metrics and re-establish action logs and priorities to achieve customer objectives.
- Delivering P&L objectives for our private label and contract manufacturing customers by:
- Partnering with Sales Account Lead and other commercial team members to develop accounts plans and strategies to deliver business objectives.
- Creating organizational awareness and alignment to enable execution of account plans and strategies.
- Conducting internal business reviews to evaluate performance metrics and re-establish action logs and priorities to achieve business objectives.
- Assisting in the execution of SIOP (Sales, Inventory, and Operations Planning) process related to private label and co-manufacturing accounts. This includes but is not limited to establishing customer requirements, product portfolio roles and on-going optimization, forecasting, and inventory management.
- Responsible for supporting internal project management function in the business case development, commercialization, and on-going execution of new products.
- Ensuring coordination and timely follow-up of all project plan tasks and activities, including trials.
- Driving team to resolution of issues and risks and escalate accordingly.
- Maintaining a strong understanding of the category, the consumer, and the customer:
- Subscribing to and reading category, consumer, and customer reports
- Partner with Research and Development team to maintain continuous understanding of technology platforms within our operating categories.
- Partnering with category management team to maintain thorough understanding of changes in category dynamics.
Qualifications:
Must be…
- A consumer first. The consumer guides our decision-making process. We solve for their needs through our customers. It all begins with them.
- An owner. The performance of the marketing department starts with you; however, you also influence the organization. One individual’s actions can shape or make change across the organization.
- A farmer. We are building for the future. It takes hard work and a humble attitude. You start small, plant an idea, anticipate change in an unrelenting, constantly changing environment, adapt, and grow so that we can harvest our success in the future. That said, it starts with you getting up and going to work each morning.
- A teammate. We want to go far not “just” fast. To go far, we must go together.
- An entrepreneur. You will need to embrace risk and be willing to fail. The greatest ideas that you create will likely be inspired by a failure first.
- Persistent. If we are moving fast, taking calculated risks, and striving for excellence, we will be met with adversity. In those moments, you must be able to get back and persist.
Must have…
- Bachelor’s degree in business, sales, marketing, and/or related field or equivalent experience.
- 5+ years of account management responsibility with strong preference of CPG industry related experience; desired experience in beverage category
- Demonstrated ability to interact and support external customers with highly professional attitude.
- Demonstrated ability to interact and support various internal cross-functional departments – operations, supply chain, customer service, sales, marketing, etc.
- Excellent listening, and strong oral/written communication skills.
- Organized and detail oriented. Able to prioritize work, meet deadlines, and work independently.
- Highly motivated; takes initiative without being asked, displays a sense of urgency, and requires minimal oversight.
- Able to creatively problem solve; flexible, proactive, and able to work in a fast-paced environment.
- Exhibit a high-level of intellectual curiosity; ask the right questions to ensure a thorough understanding of the opportunity.
- Contribute to establishing practices, tools, and templates for standardized use throughout the organization.
Must want…
- To strive for excellence and win
Hours and Pay:
We offer a competitive base pay rate and a comprehensive benefits package for full-time employees. Hours are standard Monday – Friday business hours on-site at our Little Chute, WI facility.
Safety Statement:
At Trilliant Food and Nutrition, safety is every employee’s first responsibility. We expect all employees to adhere to all safety practices, have the moral courage to stop other individuals from performing unsafe acts, and immediately report unsafe conditions.
Disclosures:
- The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
- Responsible for following food safety/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/regulatory concerns to the Production or Quality Manager.
- Trilliant Food & Nutrition is a Drug Free Workplace.
- All applicants are subject to a background check as a condition of employment.
- EEO/AA including Vets and Disabled.
- If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information.
About Us:
- TRILLIANT FOOD & NUTRITION, located in Little Chute, WI is a state-of-the-art, vertically integrated production facility which has been a pioneer in the U.S. specialty coffee market since 1979. We have used our years of experience and skill in the traditional coffee segment to produce one thing: great coffee. Our facility features the most current, high-speed equipment to support our commitment to quality, value, speed-to-market, and innovation.
- HORSESHOE BEVERAGE COMPANY, located in Neenah, WI is a leading ready-to-drink beverage manufacturer focused on providing consumers with an outstanding beverage experience wherever, whenever. Leveraging industry-leading talent, state-of-the-art equipment, and our vertically integrated supply chain, we strive to be at the forefront of beverage innovation each day and deliver the highest quality beverages to our customers first.
- The teams at TRILLIANT and HORSESHOE come to work each day with relentless energy, enthusiasm, and a promise to enhance the beverage experiences of millions of people. We invite you to explore opportunities at TRILLIANT or HORSESHOE, to see if your talents and career aspirations may fit with our openings.
Diversity and Inclusion at TRILLIANT and HORSESHOE:
We believe talented, great people are the building blocks of our success. We believe in finding the right people, with the right attitude, and providing them with opportunities to excel.
Trilliant Food & Nutrition, LLC
Location: Denver (onsite Tues/Wed/Thurs)
Salary: $70-72K DOE + up to 10% annual bonus (paid quarterly)
One of our digital marketing agency clients is looking for a Paid Search Manager to join their team for an all-new full-time position.
This Paid Search Manager will be reporting to the agency’s Head of Search and responsible for building and implementing paid search strategies for a number of assigned key accounts (food/bev delivery, consulting firm, electronics/consumer goods).
The Paid Search Manager must have experience performing in-depth analysis against KPI’s, owning day-to-day optimizations, designing and implementing innovative test ideas, managing paid search budgets, providing performance metrics/reporting, etc.
Ideal Paid Search Manager candidates will have:
– 3+ years of paid search advertising experience
– BA degree in business, math, marketing, engineering, science or related field
– Proven track record of success implementing, managing, and optimizing ongoing paid search advertising campaigns
– Proven ability to manage multiple accounts and projects simultaneously to meet objectives/key deadlines and deliver against KPI’s
– Experience with website and lead analytics – i.e. UTM tagging, Google Analytics, etc.
– Ad platform certi?cations
– Outstanding data handling and analytical skills
– Excellent written and verbal communication skills
– Well-organized and ?exible; able to move from project to project without delay.
– A passion for Digital Marketing and learning!
Nice to have:
– Ad agency experience preferred
– Mobile experience is strongly preferred
Job Responsibilities:
– Work on assigned key accounts and build/implement state-of-the-art paid search strategies.
– Perform in-depth analysis with the aim of delivering strong performance across the KPIs set.
– Own day-to-day optimizations across channels, design and implement innovative test ideas, manage budgets, provide performance reporting, and additional duties relating to ensuring performance is on-target or exceeds expectations.
– Be curious and unafraid to push the boundaries while thinking of the big picture
– Deep dive into the details through proactivity, eagerness, and self-motivation.
*Hybrid schedule onsite 2-3 days per week Tues/Wed/Thurs
**Computer will be provided
***Full benefits including medical insurance, PTO, additional perks
24 Seven Talent
Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).
Job Title: Ecommerce Project Manager
As a Project Manager for our Issaquah based client, you will be the face of Infogain as you orchestrate a multi-year, multi-country ecommerce platform implementation.
What you’ll do
- Manage the day-to-day work of your delivery team, both onsite and globally
- Ensure that all assets and resources are identified to successfully meet client expectations / requirements
- Develop and maintain all project deliverables including project charters, budgets, project plans, risk / issues logs, project dashboards / management reports and change orders etc.
- Drive project delivery through effective use of internal and external meetings
- Act as the client’s confidant and primary point of escalation
- Contribute to establishing project vision
- Manage and control project scope and the change control process
- Assure that projects are delivered according to schedule and within budget
- Ensure that all project documentation uses standard / approved formats, follows internal documentation processes, and is reviewed / approved prior delivery to the client
- Act as the client point-of-contact for project related issues
Who You Are:
- You are equal parts planner, problem solver, analytical thinker and client relationship builder
- You will be working closely with global teams and clients to drive digital solutions that are delivered on-time and on-budget without compromising quality
- You will be a key player in building a positive team environment. You are great at building relationships and driving team collaboration
- You love the details, get excited about planning weeks / months ahead and thinking about risks that may get in our way. You’re also able to rise above the details to see and think about the big picture
- You’re crazy organized and comfortable prioritizing when there are too many balls in the air
- You love problem solving. You know how businesses work. And, you have excellent verbal & written communication skills
- You have a deep understanding of project management tools and methodologies
- You thrive in a fast-paced environment and know how to adapt your approach when working with people from different disciplines (technology, creative, data, strategy, and marketing engagement)
Critical to have:
- Prior experience in both ecommerce development and managing ecommerce-related projects
- Experience with Magento
- Experience in managing Agile projects, with a strong background in setting up Jira and/or Azure DevOps
- Ability to work and lead teams in a global delivery model
- Excellent leadership skills, problem-resolution abilities, and good judgment
Infogain
The Senior Director, R&D Products- Market Owner will be responsible for driving the products strategy of our pharmaceutical R&D product portfolio across Clarivate customers. Reporting to the VP of Strategy Planning, this individual will develop and own our approach to the R&D market, working with product, marketing, and sales teams. This role requires a deep understanding of the market for pharmaceutical R&D data and applications.
In this role, the individual will have the opportunity to work with a team of entrepreneurial Life Sciences industry and technology leaders, who, together, are bringing the next generation of innovative R&D applications to the life sciences industry.
This position can be performed remotely or near any US Clarivate office.
What will you do in this role?
- Defining opportunities for market strategy and new product expansion
- Continuously research the R&D segment on behalf of Clarivate and its product portfolio
- Set the market strategy, positioning, and messaging for Clarivate’s R&D product portfolio
- Provide business and technology guidance to the product team, serving as a thought partner in product strategy and roadmap development
- Provide thought leadership and sales support to teams driving the adoption of our R&D product portfolio
- Advise the Consulting organization to support product adoption
- Present at industry conferences, lead webinars, and author articles for industry publications
- Represent Clarivate to relevant policy & advocacy industry associations
- Represent LS&H in internal forums to coordinate external relations with policy and advocacy organizations
- Identify relevant external forums for engagement and coordinate with relevant LS&H subject matter experts
- Other special projects as assigned
About You- Experiences, education, skills
- Bachelor’s degree, MBA or relevant degree
- 10-15 years of experience building, selling or buying enterprise technology solutions in clinical development and/or R&D markets
- Product management experience in a SAAS organization
- History of success in market strategy, GTM strategy, or sales roles at an organization that ships successful enterprise software products in the Life Sciences & Healthcare market
- Track record of thought leadership through industry presentations or publications
The successful candidate will demonstrate core competencies in the following areas:
- Deep understanding of R&D data & software industry trends
- Ability to hold meaningful conversations with heads of research & discovery, clinical development, research operations, and research IT regarding product introduction, adoption, and scaling
- Exceptional written and oral communication skills
- Ability to travel 10-15% for customer meetings and presentations
- Ability to work effectively in a global matrix organization
DESIRED IMPACT
In addition to responsibilities ownership and consistent demonstration of required competencies, success in this role relies on the achievement of the following milestones, goals and/or contributions.
Short term (within 3 months):
- Complete new-hire onboarding
- Establish strong a regular cadence with your counterparts in Product, Engineering, Marketing, Sales, Finance
- Develop a strong understanding of each component of the product portfolio and the markets they serve
- Understand why some customers adopt each product and others do not
- Create an environment that supports productivity and understand your role to ensure it
(By 6 Months)
- Publish a set of Market Requirements Documents that cover all products in the R&D portfolio, covering topics such as: TAM/SAM, unmet market needs, incumbents, buying personas, decision making processes, and decision making units
This is a full-time position, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed.
Clarivate
The Senior Director/Market Owner will be responsible for driving the products strategy of our pharmaceutical commercial product portfolio across the Clarivate customers. Reporting to the VP of Strategic Planning, this individual will develop and own our approach to the commercial market, working with product, marketing, and sales teams. This role requires a deep understanding of the market for pharmaceutical commercial data and applications.
In this role, the individual will have the opportunity to work with a team of entrepreneurial Life Sciences industry and technology leaders, who, together, are bringing the next generation of innovative commercial applications to the life sciences industry.
This position can be performed remote or near any Clarivate office in the US
What will you do in this role?
- Defining opportunities for market strategy and new product expansion Continuously research the pharmaceutical commercial segment on behalf of Clarivate and its product portfolio
- Set the market strategy, positioning, and messaging for Clarivate’s commercial product portfolio
- Provide business and technology guidance to the product team, serving as a thought partner in product strategy and roadmap development
- Provide thought leadership and sales support to teams driving the adoption of our commercial product portfolio
- Advise the Consulting organization to support product adoption
- Present at industry conferences, lead webinars, and author articles for industry publications
- Represent Clarivate to relevant policy & advocacy industry associations
- Represent LS&H in internal forums to coordinate external relations with policy and advocacy organizations
- Identify relevant external forums for engagement and coordinate with relevant LS&H subject matter experts
- Other special projects as assigned
About You- Experiences, education, skills
- Bachelor’s degree, MBA or relevant degree
- 10-15 years of experience building, selling or buying enterprise technology solutions in pharmaceutical commercial markets
- Product management experience in a SAAS organizationHistory of success in market strategy, GTM strategy, or sales roles at an organization that ships successful enterprise software products in the Life Sciences & Healthcare market
- Track record of thought leadership through industry presentations or publications
The successful candidate will demonstrate core competencies in the following areas:
- Deep understanding of commercial data & software industry trends
- Ability to hold meaningful conversations with heads of pharmaceutical sales & marketing, commercial operations, and commercial IT regarding product introduction, adoption, and scaling
- Exceptional written and oral communication skills
- Ability to travel 10-15% for customer meetings and presentations
- Ability to work effectively in a global matrix organization
DESIRED IMPACT
In addition to responsibilities ownership and consistent demonstration of required competencies, success in this role relies on the achievement of the following milestones, goals and/or contributions.
Short term (with 3 Months)
- Complete new-hire onboarding
- Establish strong a regular cadence with your counterparts in Product, Engineering, Marketing, Sales, Finance
- Develop a strong understanding of each component of the product portfolio and the markets they serve
- Understand why some customers adopt each product and others do not
- Create an environment that supports productivity and understand your role to ensure it
(By 6 Months)
- Publish a set of Market Requirements Documents that cover all products in the pharmaceutical commercial portfolio, covering topics such as: TAM/SAM, unmet market needs, incumbents, buying personas, decision making processes, and decision making units
This is a full-time position, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed.
Clarivate
POSITION PROFILE
POSITION: Digital Equity Coordinator
DEPARTMENT: Office of the President
REPORTS TO: Director of Digital Equity
SALARY: $57,735 – $66,389
HOW TO APPLY: Please submit a Resume and Cover letter to
OVERVIEW
The Cook County’s Office of the President is seeking a Digital Equity Coordinator to join our team. This position is in the Office of the Cook County Board President. As such, this position involves policymaking or implementation related to the administration’s political and policy views, and/or requires a high-level of confidentiality such that political affiliation is an appropriate consideration for the effective performance of the job.
**This position is funded through the American Rescue Plan Act (ARPA) through the term of December 31, 2026**.
Cook County offers great benefits and the chance to participate in a strong tradition of public service. Cook County is home to more than five million residents, roughly 45% of Illinois’ population. Cook County Government provides a range of vital services and programs that enhance the quality of life for residents across the region. These services range from health care to urban planning. Cook County is committed to empowering its employees to bring our constituents the best that public service has to offer.
WHY PURSUE A CAREER WITH COOK COUNTY?
In addition to providing employees with a challenging, rewarding environment for career and personal growth, we are proud to also offer some of the best benefits in the public sphere, including:
➢ Top Tier Medical Benefits: Medical Plans, Prescription Drug Benefit, Dental Plans, Vision Plan and 7 Additional voluntary benefit plans
➢ Flexible Teleworking Options
➢ Generous, Flexible Paid Time Off (13 paid designated holidays; Minimum of 10 vacation days annually; Up to 4 personal days annually; and Paid sick leave)
➢ Pension Plan
➢ Financial Support Programs and Resources: Life Insurance, Flexible Spending Accounts – Dependent Day Care, Commuter Benefits, Discounted Parking, PSLF Eligibility, Deferred Compensation and Education Tuition Stipend
➢ Health/Wellness Perks: Flexible Spending Accounts-Health Care, Employee Assistance Program and MyHealth Connections wellness program.
Please review carefully the Employee Benefits page.
For benefits questions contact Risk Management at 312-603-6385 or email [email protected].
LOCATION:
Located in the Loop District of downtown Chicago, one of the most formidable business districts in the world, the area has an astounding number of cultural foundations, stunning parks such as Millennial Park and Maggie Daley Park, steps away from the Chicago Riverwalk, award-winning restaurants, and plenty of shopping! In addition, Chicago bicyclists by multiple bus and train lines for public transportation from the suburbs to the city, taxis are plentiful, public parking garages for motorists, and bicycle share rentals and local bike lanes for bicyclists.
ROLE SUMMARY
Monitor, coordinate, and assist with the design and delivery of digital equity programs to accomplish the goals set forth by the Cook County’s Digital Equity programs. Establish and maintain partnerships with internal and external stakeholders, apply for grants, develop funding strategies, and ensure the programs deliver defined outcomes. Support long term digital broad-band policies for communities aimed at decreasing gaps in digital proficiency. Collaborate with internal/external stakeholders and local communities to advance digital literacy.
KEY RESPONSIBILITIES AND DUTIES:
Assists the Director of Digital Equity in advancing digital equity program activities, including digital equity planning, digital equity policy advising, expansion of broadband and other technological infrastructure.
Build partnerships, collaborate, coordinate, and track activities and policies related to Digital Equity.
Establish and maintain partnerships with diverse, mission-aligned organizations to develop countywide alliances and consortia around digital access and digital literacy.
Assist with strategy formulation, data and research, advocacy, resource allocation, outreach, application processes, contracting, reporting, and monitoring.
Coordinate and track activities and policies related to digital equity.
Identify new funding opportunities from state, federal, or private entities which promote digital equity to increase capacity to achieve program goals.
Facilitate partnerships to identify and share innovations and best practices and raise awareness about digital equity efforts in the community.
Support the development of key messages, materials, and communications related to digital equity program activities.
Collaborate with volunteers and consultants engaging in and fulfilling objectives and goals of the Digital Equity Program.
Supports the Council on Digital Equity (CODE) and other Bureaus/Departments to document and share on-the-ground insights and expertise, facilitate collective learning about innovations and best practices, and raise awareness about digital equity efforts in the community.
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of digital equity and economic equity and inclusion challenges impacting the resident and business communities.
Some knowledge of broadband and other technological infrastructure.
Skill and understanding of digital equity and economic equity and inclusion challenges impacting the resident and business communities.
Ability to speak before groups of all levels on a variety of subject matters relating to equity.
Ability to utilize community engagement practices and principles, particularly by working with those most impacted by racial inequities and leveraging community leadership.
Ability to work on multiple projects, work within tight deadlines and prioritize work as necessary.
Excellent verbal and written communication skills, including skills in Microsoft Office.
MINIMUM QUALIFICATIONS:
Bachelor’s degree from an accredited college or university plus a minimum of two (2) years of experience working in public policy, technology, or urban planning OR an equivalent combination of professional work experience, training, and education.
PHYSICAL REQUIREMENTS:
Sedentary Work
Sedentary Work involves exerting up to 20 pounds of force occasionally or up to 10 pounds of force frequently, or a negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects. Even though the weight lifted may be only a negligible amount, a job/occupation is rated Light Work when it requires: (1) walking or standing to a significant degree; (2) sitting most of the time while pushing or pulling arm or leg controls; or (3) working at a production rate pace while constantly pushing or pulling materials even though the weight of the materials is negligible.
The duties listed are not set forth for purposes of limiting the assignment of work. They are not
construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee’s normal line of work.
EMPLOYMENT TERMS
POST OFFER TESTING: This position requires successful completion of post-offer tests, which may include a background check, drug screen and medical examination.
RESIDENCY REQUIREMENT: Pursuant to the Shakman Consent Decree, Supplemental Relief Order and the Cook County Personnel Rules, this position is exempt from the County’s career service rules, is at-will and political reasons or factors may be considered when taking any employment action. As an employee in a Shakman Exempt Position, if you do not currently live in Cook County, you will have six (6) months from date of hire to establish actual residency within Cook County.
Cook County Government
About Pique
From our revolutionary beauty and wellness supplements to our data driven discipline and mission driven culture – Pique operates at the forefront of DTC eCommerce and branding. We entrust each member of our team to become world-class experts at what they do and are committed to cultivating the leader in each person that joins us.
Job Description
We are looking for an innovative and strategic Performance Marketing Manager with deep experience managing large scale paid media campaigns to drive profitable customer acquisition. This entails researching and implementing best practices for creative testing, media buying, conversion optimization and streamlining of processes to scale marketing efficiency on META and other platforms.
Responsibilities
- Hands-on management of paid acquisition campaigns across META and other platforms to drive profitable growth
- Combine optimal creative and media buying tactics to strategically target and build a robust cohort of customers along the conversion funnel
- Lead performance creative team to produce creative for maximal conversion efficiency
- Develop rigorous testing methodology to continuously generate learnings and optimize creative at all stages of conversion funnel
- Generate and communicate data-driven insights and actionable next steps to guide creative production
- Continuously research, stay at forefront of and implement new performing creative and media buying tactics
- Continuously research ads and learn from growth marketing networks and podcasts to identify growth opportunities
- Work collaboratively with cross functional teams to drive landing page optimization
- Manage attribution tools to improve measurement rigor and optimize performance
Requirements
- 5+ years hands-on experience managing and scaling a paid social budget for a DTC eCommerce brand
- Experience integrating highly efficient acquisition campaigns with sophisticated brand messaging and audience strategies
- Highly motivated and curious to independently learn and stay at forefront of developments in paid social advertising
- Experience with A/B testing and sophisticated measurement techniques and attribution models
- Strong analytical skills with ability to analyze raw data, draw conclusions, and develop actionable recommendations
- Proficient writing skills with passion for great ad copy and ad creative
- Strong leadership skills, managing and motivating a talented team of performance creative marketers and cross-functional experts
- Enthusiasm for helping shape an intensely motivated, talented and caring team culture and organizational processes
- Confidence communicating across the organization, with cross-functional stakeholders
Pique
The National Shrine of Saint Elizabeth Ann Seton is seeking a talented and motivated Communications manager with strong writing and editing skills to join our team.
The Communications Manager is responsible for communicating the mission, needs, and impact of the Shrine to key stakeholders across the nation. This person will be responsible for directing the creation of compelling content that will engage visitors, donors, social media audiences, email subscribers, news media, Catholic and community organizations, and other constituents. The position will oversee digital and print communications, including the website, social media, email marketing, outdoor and print advertising, and other channels and tools.
Additional responsibilities include publishing and promoting content for informational, marketing and fundraising support campaigns. The ideal candidate will have exceptional writing and editing skills, a solid understanding of how to engage audiences through the major social media platforms, and a passion for the Catholic Church, American history, and the art and practice of storytelling.
This person must be fully supportive of the mission, vision, and values of the Seton Shrine and the Catholic Church.
Responsibilities:
- Creative direction for the writing of engaging organic content for email marketing campaigns and social media platforms, primarily Facebook, and Instagram.
- Collaborate with Shrine leadership, team members and outside agencies to direct the creation of effective and visually appealing videos and print and digital promotions that support our mission and brand.
- Develop and maintain an ongoing program to capture and tell impact stories from donors and visitors to the Shrine.
- Conduct thorough historical fact-checking of all content regarding the life and legacy of Elizabeth Seton.
- Develop and implement a content calendar for social media and email marketing.
- Collaborate with vendors to monitor and track social media audience analytics to measure the effectiveness of our communication strategies and adjust them as needed.
- Manage the Shrine’s website copy, ensuring all content is compelling and accurate.
- Oversee the public relations contractors and act as primary executor on the shrine’s PR strategy to gain media coverage for the Shrine. This would include reviewing, editing and approving content such as press releases, stories, photographs, video clips used for publicity. This would also include coordinating with PR contractors’ interviews with various members of the staff to promote the Shrine.
- Responsibility for keeping the website up to date.
- Responsibility developing content to assist with the destination marketing efforts of the shrine to include Billboards, print ads, radio ads and direct mail and electronic email which serve as lead generators to group leaders.
- With Shrine leadership manage and implement internal communication to staff, Sisters and partner organizations as necessary.
Qualifications:
- Bachelor’s degree in Communications, Marketing, History, or a related field.
- 5-10 years of experience in journalism or communications
- Strong writing, editing, historical fact-checking and proofreading skills.
- Ability to craft compelling and emotive messaging that will motivate Shrine stakeholders
- Experience creating content for social media and email marketing campaigns.
- Knowledge of social media analytics and how to use it to improve performance
- Excellent interpersonal skills and the ability to work collaboratively with team members, as well as independently.
- Excellent organizational and project management skills and ability to meet deadlines
- Ability to think analytically and strategically
- A strong visual sense and ability to perform photo-editing functions with image editing software.
- Journalistic experience reporting news or feature stories is a major plus.
- Familiarity or experience working with WordPress is a plus
Reports / Reporting – This position will have a communications coordinator as a direct report. The position will also have a contractor resources of writers, designers, video producers and graphic designers.
This position reports to the Executive Director.
If you are a skilled communicator excited by the opportunity to promote the mission of the National Shrine of Saint Elizabeth Ann Seton, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter highlighting your qualifications and interest in this position. We look forward to hearing from you!
National Shrine of Saint Elizabeth Ann Seton / Seton Heritage Ministries
Nonprofit Development and Communications Manager
The Development and Communications Manager , supporting the Development Director and the Development and Communications staff. Responsible for ensuring efficient operations and working within a team to develop and implement effective fundraising strategies to diversify organizational revenue and support program growth. The Development and Communications Manager provides the highest level of administrative and technical support to Development and Communications staff. The ideal candidate works well independently with minimal supervision in a fast-paced work environment of multiple and changing priorities, anticipates and resolves problems, and is the key administrator of Salesforce, social media platforms and giving platforms. The candidate is a strong writer, critical thinker, and team player with an eye for detail and a demonstrated commitment to We Care Solar’s vision, mission, and programs.
Responsibilities:
Operations:
● Manage internal systems including the Salesforce database, timeline to meet proposal deadlines, gift receipt processes, and calendar of communications, events, and team travel;
● Drive and manage gift and data entry procedures in Salesforce in accordance with data management protocols.
● Pull, organize, and analyze donor lists for use in prospect and pipeline development. Design reports and queries that generate donor lists for all fundraising appeals, newsletters, donor reports, and event invitations.
● Process gift acknowledgements in a timely and accurate manner to adhere to the company’s receipt/acknowledgment policy. Update acknowledgment letter templates as needed.
● In conjunction with the Finance Department, monitor and track donations received through various internal and external giving platforms; evaluate, sort and total all donations made to the company on a daily basis in order to create daily gift batches.
● Work with the Finance Department to perform monthly revenue reconciliation.
● Support the sending/producing of campaign and annual report mailings and other mailed stewardship materials. Work with vendors on pricing and printing of stewardship materials.
● Support the annual budgeting process and Development Department projections.
● Assist with forming other budgeting materials, such as grant and project budgets.
Communications:
● Manage website updates; assist with social media content.
● Draft content for e-newsletter, social media posts and donor outreach.
● Execute delivery of monthly newsletter via Constant Contact.
● Support partner and donor’s Peer-to-Peer fundraising efforts on GiveLively and other online platforms.
● Provide administrative support for the company’s Executive Director upon request.
● Manage website updates; assist with social media content, and I-videos.
●
Events:
● Support logistics for events that cultivate relationships with current and prospective donors.
● Other duties as needed.
Fundraising:
● Serve as a key administrative contact and liaison for external and internal constituencies including prospects, donors, and faculty and foundation partners.
● Prospect research and analysis – assist with research of new funding opportunities, including family foundations, institutional donors, Donor Advised Funds, individual donors, corporations, and award prizes.
● Assist with portfolio and stewardship management, including implementing new donor stewardship strategies.
● Participate in the Development and Communications Department and other meetings as appropriate to keep abreast of fundraising priorities and deadlines and organizational activities.
● Assist relationships with and secure gifts from existing and prospective donors.
Requirements:
● 3+ years of non-profit development/communications experience with increasing levels of responsibility and demonstrated results in prospect research, grant and proposal writing, individual donor cultivation, event planning and donor database management.
● Preferred: international experience working in healthcare, nonprofit, or education in under-resourced communities.
● Associate’s or Bachelor’s degree preferred.
● Ability to work well within a team, collaborating with organizational leadership, staff, and volunteers to achieve results.
● Able to work independently while managing a variety of assignments with focused attention to detail and deadlines.
● Excellent organizational skills: able to manage and track timelines while keeping colleagues on task for deadlines.
● Excellent communication and interpersonal skills. Ability to interact and connect with existing and prospective donors/stakeholders utilizing poise, confidence, intellect, and humor.
● Accomplished in writing and editing.
- Manage website updates.
- Digital marketing proficiencies including assist with social media content, and I-videos. other online communications…etc.
● Digital marketing proficiencies (social media, online communications…etc.).
● Technical proficiency in Microsoft Office Suite and Salesforce (or other CRM software), Constant Contact, Adobe Suite, and social media platforms. Knowledge of WordPress and Illustrator is helpful.
● Able to work occasional weeknight evenings.
● Desire to grow professionally within the development field.
Kain Colasanto, LLC
Northern Virginia Association of REALTORS® just created a seat at the table for a Director of Communications!
Are you a seasoned communications professional with a keen eye for detail? Do you pride yourself on your ability to multi-task in a fast-paced environment? Are you a goal-oriented, results-driven, self-starting leader who brings the best out of your team? Do you consider yourself an expert on the many facets of organizational communications?
We may be looking for you!
Northern Virginia Association of REALTORS® is seeking a Director of Communications to be responsible for leading and strategically overseeing multiple cross-functional teams, managing staff development, and enhancing the organization’s brand.
We are looking for a highly organized and determined individual with meticulous attention to detail with a passion for expressing a brand’s value. The ideal candidate demonstrates robust self-management skills and adapts seamlessly to dynamic project environments. Determination, flexibility, and a strong focus on achieving measurable outcomes are essential qualities for this role. The individual we select will demonstrate resiliency along with the ability to hold themselves and others accountable. If you have a passion for delivering quality and engaging content, a thirst for learning, and believe in carrying out the mission and traditions of an organization, this position
could be for you!
Join NVAR, a USA Great Place to Work® certified workplace, for a career where our CEO genuinely cares about your success and fosters a supportive, fun environment. We take pride in our work, understanding our role within the big picture. Internally, experience a community where management and colleagues champion your professional growth. Externally, be part of a growing association delivering exceptional value strategically and efficiently. Join us for a fulfilling and enjoyable career at the forefront of our industry.
Responsibilities include:
- Leading, managing, and providing strategic oversight to the work of multiple marketing, communications, public relations, and other cross-functional and cross-organizational teams
- Guiding, leading, reviewing, verifying, observing, and managing the work of people reporting directly and indirectly to the Director of Communications
- Performing needs analysis, arranging, coordinating, delivering, evaluating, and monitoring staff development
- Developing, implementing, and continuously improving the Association’s brand throughout all areas of the organization and industry
- Proactively identifying story ideas, trends/issues, and shaping key messages to generate positive coverage of the Association, and position NVAR as the industry leader and spokesperson within and beyond Northern Virginia
- Providing leadership and oversight for all aspects of communications with an emphasis on media relations, brand position, public awareness, and perception of the association
- Identifying opportunities to leverage strategic executive presence and communications in external public relations to strengthen NVAR’s presence in the business community, including regional, state, national, and global industry affairs
- Partnering with the Operation Department management team leaders to collaboratively develop several refreshed and strengthened digital communications delivery platforms to include refreshing/redesigning the NVAR website and assisting external partners with the development, management, and rollout of an NVAR App
- Expanding social media accounts into mature, robust messaging platforms while growing engagement rates. Identifies new platforms to build and introduce to the Association’s social media portfolio
- Pursuing national, state, regional, and local media strategies, each clearly defined with distinct approaches
- Developing a rapport with members of the media outlets for paid and earned opportunities for television, radio, digital publications, podcasts, and other channel exposure
- Actively and regularly partnering with the National Association of Realtors® (and where appropriate, Virginia Realtors®) to advance relevant national member, media, and public awareness campaigns
- Preparing internal and external correspondence on behalf of the NVAR Office of the Chief Executive Officer and the NVAR Board of Directors for distribution to target audiences
- Advising and assisting the CEO in coordinating communication in critical and at times sensitive messaging to the membership and various other stakeholders
- Ensuring accountability for the performance and results of all communications and marketing campaigns
- Directing the strategic planning, goal setting, and direction for the division and multiple subordinate functional areas
- Coordinating communications between the Association and the NVAR leaders, members, strategic partners, elected officials, media, and community members
- Ensuring all divisional and departmental leaders have consistent messaging and clarity on talking points in advance of any important Association Executive messages being delivered to members and stakeholder groups
- Developing and implementing an annual comprehensive communications plan, including processes to measure the effectiveness of communication strategies and activities
- Proactively anticipating communication needs throughout each calendar year and preparing executive messaging matched with the appropriate voices and leaders
- Developing and maintaining an integrated crisis response plan including communication templates and strategies talking points, media statements, FAQs, internal updates, social media response plans
- Responding to sensitive media relations situations and leading crisis management communication response teams as needed
- Designing, establishing, and maintaining an organizational structure and staffing with the necessary expertise to effectively accomplish the organization’s goals and objectives; overseeing recruiting, training, supervision, and evaluation of divisional departmental staff
Knowledge and skills required:
- Exceptional editing skills
- Microsoft Office Professional (or similar application)
- Excellent written and verbal communication
- Constant Contact (direct email platform)
- Adobe Creative Suite (Photoshop, After Effects, Premiere Pro, Illustrator)
- Fluent in social media: posting, updating, and editing
Experience:
We are looking for an individual with over 5 years of experience managing a team of 3-5 full-time staff, demonstrating a proven track record of mentoring team members to develop goal-setting plans, and sharing knowledge and experiences. The ideal candidate will also have experience supporting weekly external programs and events, as well as managing and directing all communications via the website, social media, and emails. Experience in policy (market analysis), creative writing, presenting to groups, and individual coaching and counseling skills are a plus!
Education:
- Bachelor’s degree in Marketing, Communications, Media/Production, or Public Relations required
- Advanced degree (e.g. MBA, MPA, MPP) preferred
- RCE or CAE a plus!
Salary and Benefits:
The salary range is $110,000-$120,000 yearly depending on experience. The compensation package includes a 401(k) with match, Medical, Dental, and Vision Insurance,
To arrange a confidential interview, send a Resume by responding to this ad or contact [email protected]
About Northern Virginia Association of REALTORS®:
The Northern Virginia Association of Realtors® (NVAR) was established in 1921 as the Alexandria-Arlington-Fairfax Real Estate Board. With about 40 members, the association served a population of 60,250 at that time. NVAR has grown to over 12,500 Realtor® and affiliate business members. This group of Realtors® closes more than 22,000 transactions each year, with a dollar volume totaling more than $15 billion, in a community of more than two-million residents. A premier local association, NVAR is one of the hundreds of associations that comprise the National Association of Realtors®, which boasts more than 1 million members. NVAR is among the largest local associations nationwide.
NVAR membership consists of: sales agents, brokers, property managers, appraisers and others engaged in all aspects of the real estate industry. NVAR’s geographic region includes Arlington County, Fairfax County, City of Fairfax, City of Falls Church, Town of Vienna, and City of Alexandria, although members live and work throughout the DC-Metropolitan area.
NVAR – Northern Virginia Association of REALTORS®