Ecommerce Project Manager

Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).

Job Title: Ecommerce Project Manager

As a Project Manager for our Issaquah based client, you will be the face of Infogain as you orchestrate a multi-year, multi-country ecommerce platform implementation.

What you’ll do

• Manage the day-to-day work of your delivery team, both onsite and globally
• Ensure that all assets and resources are identified to successfully meet client expectations / requirements
• Develop and maintain all project deliverables including project charters, budgets, project plans, risk / issues logs, project dashboards / management reports and change orders etc.
• Drive project delivery through effective use of internal and external meetings
• Act as the client’s confidant and primary point of escalation
• Contribute to establishing project vision
• Manage and control project scope and the change control process
• Assure that projects are delivered according to schedule and within budget
• Ensure that all project documentation uses standard / approved formats, follows internal documentation processes, and is reviewed / approved prior delivery to the client
• Act as the client point-of-contact for project related issues

Who You Are:

• You are equal parts planner, problem solver, analytical thinker and client relationship builder
• You will be working closely with global teams and clients to drive digital solutions that are delivered on-time and on-budget without compromising quality
• You will be a key player in building a positive team environment. You are great at building relationships and driving team collaboration
• You love the details, get excited about planning weeks / months ahead and thinking about risks that may get in our way. You’re also able to rise above the details to see and think about the big picture
• You’re crazy organized and comfortable prioritizing when there are too many balls in the air
• You love problem solving. You know how businesses work. And, you have excellent verbal & written communication skills
• You have a deep understanding of project management tools and methodologies
• You thrive in a fast-paced environment and know how to adapt your approach when working with people from different disciplines (technology, creative, data, strategy, and marketing engagement)

Critical to have:

• Prior experience in both ecommerce development and managing ecommerce-related projects
• Experience with Magento
• Experience in managing Agile projects, with a strong background in setting up Jira and/or Azure DevOps
• Ability to work and lead teams in a global delivery model
• Excellent leadership skills, problem-resolution abilities, and good judgment

Infogain