Customer Success Manager

iHeartMedia Markets

The audio revolution is here – and iHeart is leading it!  iHeartMedia, the number one audio company in America, reaches 90% of Americans every month — a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service. And we were just recognized as one of the Top Media Sales Organizations by The Myers Report!

In fact, iHeart has: More #1 rated markets than the next two largest radio companies combined;

• We’re the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix;
• iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America;
• We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour;
• iHeartRadio is the #1 streaming radio digital service in America;
• Our social media footprint is 7 times larger than the next largest audio service; and
• We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale.  As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option.

Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity.  Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.

Only one company in America has the #1 position in everything audio: iHeartMedia!

If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway.  At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!

What We Need:

iHeartMedia’s sales leadership is seeking a dynamic Senior Account Executive – Podcast to drive podcast monetization efforts.

This position is responsible for developing and maintaining strategic advertising partnerships with digital advertising agencies and advertisers in close collaboration with existing iHeartMedia Chicago Sales team and their client bases.

Successful candidates must be motivated, enthusiastic, self-starters able to work effectively both independently and in a team environment.

What You’ll Do:

• Build and execute strategy for monetizing podcast slates and key sponsorships including, but not limited to, a short and long-term national account & agency plan, eye for scoping strategic revenue opportunities, and knack for cross-organizational collaboration.
• Manage and proactively sell to advertising agencies and brands.
• Meet quarterly and annual revenue goals according to sales plan through a deep understanding of iHeartMedia’s podcast portfolio.
• Service and drive customer satisfaction for accounts.
• Drive mindshare and market share gains across the buying community through consistent and strategic coverage plans.
• Partner with operations organization to set proper expectations with customers and super-serve their needs.
• Develop presentations to brands and agencies designed to sell marketing solutions.
• Work closely with internal stakeholders to maximize advertising revenue, including product marketing, research, account management, and more.

What You’ll Need:

• 3+ years prior experience in a Podcast sales role.
• 5+ years prior in a sales organization, sales role preferred.
• Superior written and verbal communication skills.
• Professional appearance and strong interpersonal skills.
• Strong interpersonal skills and collaborative attitude.
• A robust network of agency and client relationships.
• Ability to design, deliver, and execute marketing strategies and presentations.
• Must also be knowledgeable and savvy with digital and social platforms.
• Prior demonstrated prospecting experience through cold calling, networking, and meeting functions.
• Proven track record of reaching sales targets and revenue goals.
• You must be work authorized in the United States on a full-time basis without the need for employer sponsorship.
• Reliable transportation to attend outside meetings outside the office.

What You’ll Bring:

• Respect for others and a strong belief that others should do this in return
• General understanding of business principles and sales environment
• Interest in developing knowledge of business operations and sales concepts and techniques
• Individual accountability and understanding of when to seek guidance
• Skills managing assigned projects to completion
• Understanding to resolve problems using established guidelines and professional judgement
• Ability to communicate information about iHeart products in a digestible manner and to apply active listening skills to validate understanding of customer needs
• Understanding of impact of your own decisions
• Goal orientation and the ability to focus and prioritize

Location:

Chicago, IL: 233 N. Michigan Avenue, 30th Floor, 60601

Position Type:

Regular

Time Type:

Full time

Pay Type:

Salaried

Benefits:

iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• ​A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

We are accepting applications for this role on an ongoing basis.

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Non-Compete will be required for certain positions and as allowed by law.

Trailer Park Group is a full-service agency specializing in content creation and entertainment marketing. By combining a storytelling expertise with large-scale production resources, Trailer Park is uniquely positioned to make, market, and distribute content for its diverse client portfolio of top entertainment studios and major brands.  With content creation at the center, we support our clients with strategy, creative and the latest in digital services.

We are seeking an experienced Freelance Post Production Supervisor to join our team at Trailer Park Group. This person will oversee post-production workflows for high-profile film, television, and gaming campaigns. You will work closely with creative directors, producers, and external vendors to ensure the seamless delivery of projects, managing schedules, budgets, and personnel.

Key Responsibilities:

• Oversee all aspects of post-production, including editing, VFX, sound design, and finishing.
• Create and manage post-production schedules, ensuring projects are delivered on time and within budget.
• Collaborate closely with producers, editors, and clients to ensure creative vision is realized in the final product.
• Supervise the post-production team, including editors, assistant editors, coordinators, and external vendors.
• Handle the logistical and technical aspects of post-production, including media management, asset tracking, and final delivery.
• Manage quality control for all deliverables, ensuring technical standards and client expectations are met.
• Troubleshoot and resolve any post-production issues, offering creative solutions to keep projects on track.
• Liaise with internal departments and external vendors to maintain workflow efficiency.
• Stay up to date with the latest industry trends and post-production technologies, ensuring Trailer Park Group remains on the cutting edge.

Requirements:

• 5+ years of experience in post-production, ideally in an entertainment or advertising agency.
• Strong understanding of the entire post-production process from dailies to final delivery, including editorial, VFX, sound, and color.
• Proven ability to manage multiple projects simultaneously in a fast-paced environment.
• Deep experience working with tools like Adobe Premiere, After Effects, DaVinci Resolve, and other industry-standard post-production software. You need to be able to jump into any of these programs and know exactly what you are doing. Candidates with experience on box are preferred.
• Knowledge of video codecs, file formats, color science, graphics formats, and delivery specs. Know the difference between resolution and aspect ratio.
• Exceptional organizational skills and attention to detail.
• Excellent communication and problem-solving skills.
• Ability to lead and mentor post-production teams.
• A passion for storytelling and a commitment to delivering high-quality creative work.
• Experience with Airtable is a plus.
• Deep knowledge of Microsoft Teams and 365 is a plus.

FREELANCE / ONSITE. OFFICE LOCATION FOR THIS ROLE WILL ROTATE BETWEEN HOLLYWOOD AND WOODLAND HILLS.

3-month

At Trailer Park Group (Trailer Park, Art Machine, Mirada Studios, Mutiny, MXW, White Turtle Studios, TPG Studios and Dark Burn Creative) we want to improve the state of our world. Each of us has a responsibility to drive equality and inclusion in our communities and workplace. We are committed to hiring and retaining a diverse workforce. We view everyone as an individual, and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique, and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

We can’t wait to learn more about you.  Apply today!

#LI – Onsite

Casting Call for Models – Music Video Shoot in Miami, FL

Job Description: Game Time Modelz is casting 5 models for an upcoming music video shoot in Miami, FL. This is an exciting opportunity to be featured in a high-energy music video. Models will work closely with the production team to bring a vibrant and engaging presence to the shoot.

Job Responsibilities:

• Participate as a background model in a music video, following directions from the production team.
• Contribute to a lively and visually appealing atmosphere on set.
• Maintain a professional demeanor and engage with the music video’s theme.

Requirements:

• Must be comfortable on camera and able to bring energy and style to the shoot.
• Must be available to work in Miami, FL.
• Open to all genders, appearances, and styles that align with the video’s aesthetic.

Compensation:

• $200 for a 2-hour session.

Model Casting Call for Skincare Treatment Photoshoot

Job Description: Spa Peau Parfaite is looking for models to participate in a photoshoot showcasing our skincare treatments. Selected models will receive free skincare treatments in exchange for allowing us to use the resulting images on our website and social media platforms. This is an excellent opportunity for individuals who enjoy skincare and are comfortable being photographed.

Job Responsibilities:

• Participate in skincare treatment sessions while being photographed.
• Pose comfortably and naturally to showcase the skincare process and results.
• Allow Spa Peau Parfaite to use the photos for promotional purposes on their website and social media.

Requirements:

• Male and female applicants, aged 21 to 70+ years.
• Available for the scheduled photoshoot date.
• Willing to sign a photo release form permitting the use of images.
• Comfortable with receiving skincare treatments and being photographed up close.

Compensation:

• Free skincare treatments provided by Spa Peau Parfaite as part of the photoshoot.

Casting Call for Wedding Background Extras – YouTube Video with Major Live Streamer

Job Description: United Casting Agency (UCA) is seeking male and female background extras to portray wedding guests for an upcoming YouTube video with a major live streamer who has over 10 million subscribers. This is an exciting opportunity to be part of a high-profile production in a fun and festive wedding setting.

Job Responsibilities:

• Act as a wedding guest in background scenes, adding authenticity to a wedding event atmosphere.
• Follow directions from the production team to ensure continuity and realistic interactions in the scene.
• Bring your own wedding attire to maintain a polished, formal look suitable for the occasion.

Requirements:

• Male and female actors of any ethnicity, based in Los Angeles, CA.
• Must provide your own wedding attire (suit, dress, or other formal wear).
• Comfortable working as a background extra in a lively wedding scene.

Compensation:

• $100 for a 2-hour session.

Casting Call for Male and Female Voice Actors – Media Acting Scenes

Job Description: Talent Bridge is currently seeking talented male and female voice actors, aged 18 and older, to lend their voices for several media acting scenes. This project requires actors who can deliver clear, emotive, and engaging voice performances to bring various scenes to life.

Job Responsibilities:

• Perform voice acting for a variety of media scenes, following the direction provided by the production team.
• Use vocal range, tone, and emotion to convey character and storyline as required for each scene.
• Submit high-quality audio recordings that meet production standards.

Requirements:

• Male and female voice actors, aged 18 and older.
• Ability to convey emotion and character through voice.
• Access to a device capable of recording high-quality audio (MP4 or Voice Memo format preferred).
• Comfortable following direction and adapting vocal performance as needed.

Compensation:

• Details on pay will be provided upon selection.

Casting Call for Featured Roles as Jewish Actor’s Teenage Children in “Found” Season 2

Job Description: Casting TaylorMade is seeking teenage actors to portray the children of a featured Jewish character in Season 2 of the series “Found.” This is a director-selected role, requiring young actors who can bring authenticity and depth to the family dynamic. We are looking for actors who are fresh faces to the series.

Job Responsibilities:

• Portray the teenage son or daughter of a main character, contributing to a realistic and relatable family setting.
• Attend a fitting prior to filming to ensure wardrobe continuity.
• Follow direction from the production team to deliver a convincing performance.

Requirements:

• Son Role: Caucasian male, aged 13-15.
• Daughter Role: Caucasian female, aged 15-20.
• Gender: Any (for both roles).
• Ideally, a member of the Jewish community (preferred but not required).
• Must be a fresh face to “Found” (should not have previously appeared in the series).
• Available for both the fitting and filming dates.
• Must be able to work as a local hire in the Atlanta, GA area.

Compensation:

• Ages 13-17: $168 for up to 10 hours.
• Ages 18+: $168 for up to 12 hours.
• Fitting Bump: $50.