General Staff Jobs

The Gig:

We’re on a mission to create the world’s most irresistible travel brand and are searching for a talented, cutting-edge, innovative, resourceful, sea-based entertainment rock star to help make that a reality. Entertainment onboard our lady ships is one of the key elements to executing a brilliant sailor experience, so are you up to the task?

This ‘Someone’ will be the face of our bookable experiences onboard. They will ensure a smooth and consistent booking experience for sailors while at sea. We know that some sailors may want to reserve assigned seats for their mates, so the Box Office Manager will have to manage those pesky seat checks as well. With all of the exciting, innovative and epicly awesome shows and happenings onboard, our Box Office Manager will have lots to talk about with our excited sailors. This is a complex, multifaceted assignment where creativity, strong management skills and exquisite communication chops are the keys to success.

In other words, this ‘someone’ needs to know how to Make Ship Happen. Your excellent attention to detail and self-starter mentality means you can think quick on your feet and keep calm when the ship gets real. Ultimately, we won’t be able to remember how we got by without you.

What You’ll Be Up To:

• Manage ticketing, sales, and reservations for all bookable entertainment experiences
• Maintain a full understanding of the entertainment options available: times, locations and durations of shows, show content and ticket prices
• Actively manage the check-in process, line, and seating for bookable experiences in the Red Room and the Manor
• Manage the development and implementation of box office policies and procedures
• Submit a by-voyage reports on ticket sales, attendance and reconcile all receipts
• Work directly with sailors to resolve booking conflicts and feedback
• Reports any guest comments or concerns to management
• Manage VIP ticketing in conjunction with sailor services
• Manage group ticketing in conjunction with group service coordinator
• Attend production meetings and assists with any production changes or needs
• Oversee the general and logistical needs of direct reports
• Lead sign-on and sign-off of direct reports, working with the onboard crew/sailor services department
• Ensure training is up to date for direct reports

Superpowers Required:

• Minimum of two years’ experience in box office management or house management
• A self-starter, who can roll up their sleeves and make ship happen with little supervision
• Excellent organizational skills and ability to juggle several operations at once
• Experience in conflict management and resolution a must
• Must have an outgoing personality with excellent communication, language and social skills with a genuine interest in entertaining people
• Strong knowledge of key business tools (MS Office, Google Apps, etc.)
• Ability to work as a member of a team
• Ability to move mountains without relying on others to do the heavy lifting
• Able to work in loud, disruptive spaces
• Ability to work outside in the sun
• Basic accounting skills are required
• Conversational English ability is required
• STCW training required
• Work experience outside of the United States, in cross-cultural settings, preferred

What Matters to Us:

At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hangout spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.

Virgin Voyages is committed to being an Equal Opportunity Employer and encourages applications from qualified, eligible applicants regardless of their sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. Our greatest strength comes from our ability to come together as unique individuals — we seek to always embrace and celebrate our differences, providing an inclusive workplace environment that allows you to be your best self.

Virgin Voyages

Please apply only if you have experience booking classical concert venues.

Star Entertainment – The World of Culture, Music and Film – is looking for an experienced Booker/ Promoter to support the national and international booking department and promoting our concerts! We work in 300 cities worldwide with leading talent and A-list performers.

Your tasks:

• Booking of national and international concert venues
• Working closely with promoters, venues, and our marketing department to get concerts on sale
• Fostering existing relationships and developing new relationships
• Negotiating contracts
• Working closely with our production department

What we offer:

• Interesting projects
• A dynamic and international team
• Responsibility from day 1
• Bonuses

Your Profile:

• min. of 3 years experience in booking and promotion of concerts
• Skilled communicator
• A network of national and international relationships to venues and promoters
• Structured and reliable workflow/ ethic
• Familiar with concert production, marketing, and technical knowledge
• Experience with contracts, negotiations, and riders.

About Star Entertainment:

Star Entertainment is an international production company, operating since 1999 in the fields of film, live entertainment, culture and philanthropy. In the area of film, Star started with minor investments in “Shaft” and “Mission Impossible II” and has produced films with the likes of Richard Curtis and Oscar-wining talent. Václav Havel honored “Letter to Anna” about the murdered Russian journalist Anna Politkovskaja. Among the most reknown cultural projects were contributions to Bob Geldof’s “Live 8”, the creation of “The Wall Museum” in Berlin and installations with Ai Weiwei. Concerts range from operas and musicals to film orchestra perfromances on themes such as Harry Potter, The Lord of The Rings and Hans Zimmer. Star has hosted the likes of Sting, Liza Minelli, Bryan Adams, Anna Netrebko, Lang Lang, Bono, Roger Waters and Arcade Fire. In the field of philanthropy Star Entertainment has produced the annual Cinema for Peace Gala since 2002, created “Sports for Peace” with Muhammad Ali and Nelson Mandela as well as “Help Haiti Home” for Sean Penn, enabling charitable organizations to raise in total more than 50 Mio USD.

Please send us your CV through Linkedin and let us know your earliest possible starting date.

We are looking forward to your compelling application!

Star Entertainment GmbH

The Travel Booking Agent needs to be a dedicated, motivated, and service-oriented individual to join our esteemed team. As a Travel Booking Agent, you will immerse yourself in the realm of opulent travel, high end dining, VIP events and assist our discerning clients in curating their ideal itineraries. Our team of lifestyle managers builds bespoke travel itineraries and fulfils requests for exquisite dining experiences and entertainment, such as securing reservations at the world’s finest restaurants and arranging tickets for best-selling shows, concerts, and events. If you possess a talent for service, an ambition for success, and an insatiable passion for the finer aspects of life, then this is the ideal position for you! Your exceptional customer service skills, adeptness in utilizing travel research tools, and unwavering enthusiasm for travel and entertainment will result in unparalleled member satisfaction, substantial sales revenue, and repeated utilization of Ten for travel and other types of requests across the organization.

Serve our members primarily by telephone and email to fulfil their requests and offer suggestions to enhance their experience. Provide quotes via our CRM system by email for the members. Handle all communication between suppliers needed to obtain the quotes/information and review the details of all quotations provided to you, before providing them to the member.

• Fully explore and understand each member’s requirements and use your superb knowledge of local suppliers to propose options which perfectly suit the brief.

• Offer the best value and competitive prices

• Use your commercial judgment to secure maximum supplier revenue without compromising the member’s wishes.

• Offer options to the member where this is the best choice for them for reasons of availability, price or suitability even if Ten will not earn supplier commission on the booking

• Complete jobs in response to briefs from members taken by colleagues allocated to your home page

• Follow up on your quotes to maximize the conversion of requests to bookings. For Internal Use Only

• Create complex “high touch” itineraries for our VIP and other high net worth members.

• To investigate opportunities to add value beyond the regular request and exceed the members’ expectations. 

• Ensure members are made aware verbally and in writing before booking of all supplier terms and conditions and consumer protections

• Handle all member payments (if applicable) and arrange supplier payment through our finance team when required.

• Have the ability to work on multiple requests and sourcing options from various suppliers according to the member’s needs.

• Promote the wider Ten business to our members and suggest/take briefs for other teams in the business

• Resolve customer care/escalation issues related to jobs you have carried out for members.

• Follow up with the members to see if they are ready for their adventure and answer any questions they may have • Work alongside the Global Teams to ensure that members travelling to any region of the world receive an exceptional service in country, making for a world class experience in concierge.

• To demonstrate you can confidently negotiate with suppliers to deliver the best possible service to our members • Contribute to Ten’s supplier relationship procurement, by helping to maintain and build new relationships with vendors. Thus, ensuring continuous growth of our services, by collaborating with the global teams and ensuring the specific region is developing and is profitable. Must meet all published targets for your role including being present, on time, available and completing your scheduled shift. Take comprehensive and accurate briefs according to published processes via the phone and/or email directly from members, agreeing realistic response times in line with company targets, and respond yourself or allocate to the correct team homepage. To manage and meet competing deadlines, while setting expectations with members and ensuring continued communication with them. To accomplish these targets, you will collaborate with our affiliated suppliers and our preferred selection of hotels, restaurants, and other suppliers.

• Logging in to the telephony system and be ready to take phone and email briefs from members for any team in the business.

• Correctly notate brief in Ten systems according to published process

• Ensure that Ten meets Service Level Agreement targets for our corporate clients

• To keep up to date on administration and research relating to members requests on CRM in a timely manner.

• To ensure that requests that could have commissions available are processed and invoices are produced.

• To record feedback in order to continually drive high levels of member satisfaction and service enhancements

• To assist in customer care/escalations where necessary to deliver swift and effective resolution and minimize any negative impact/turn any negative impact into positive.

• Close jobs and issue invoices to suppliers promptly in line with contract arrangements to maximize cash flow for the business.

• Provide feedback to Team Leader and/or the relevant Supplier Manager with any service level issues regarding particular suppliers, and where you identify alternatives to existing suppliers or a possible need for new suppliers.

• Meet monthly KPI’s on Sales, NPS and Efficiency. • You must meet goals in a fast-paced environment where deadlines are ever-present.

Requirements

• One to two years combination of travel booking experience required. This can be booking hotels, airline or any other professional travel booking experience.
• Travel industry knowledge required. This may come from schooling, professional experience or personal experience having travelled heavily internationally.
• Six months to a year of Dining and/or Entertainment background is required.
• Experience in a retail /call centre Travel environment
• GDS experience preferred but not mandatory.
• Need proven experience with quick problem solving and resourcefulness in previous employment.
• Comprehensive knowledge of Office Word, MS Outlook. No training is provided for this. •
• Excellent English language skills, both written and spoken. Must be able to book reservations in English without error.
• Must write grammatically correct and error free American English.
• Required to commit to scheduled shift. This will include night shift and weekends.
• Must be able to commute to the office.
• Commitment to supporting the delivery of Ten’s environmental, social and governance goals, and promoting policy adherence

Salary Range: $21-$24/hr.

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Ten Lifestyle Group

About Cloud Coach:

Cloud Coach is an enterprise-class productivity and project management Software-as-a-Service company built on the industry-leading Salesforce.com platform. Our software allows teams to simplify everyday tasks, increase productivity, and prioritize growth by giving them the time to concentrate on core aspects of their business. Our product is used globally by medium and large enterprises, including leaders in technology, manufacturing, healthcare, and entertainment. Due to the tremendous interest in our products, we are expanding our global operations and are looking for talented, self-driven individuals to be a part of our team.

Cloud Coach is on an exciting growth journey. The company has received a majority stake investment from an enterprise software investment fund, Main Capital Partners. Our focus going forward is to grow the company through a combination of organic growth and a selective buy-and-build strategy. Over the next 5–6 years, growth will be achieved by:

• Expanding the business and market presence in North America and Europe organically and inorganically.

• Strategically investing in people and product to drive client adoption, and be the premier experience in project software

As a part of this investment, we are searching for a Junior Customer Success Manager to join us in the beginning of 2024 to support our smaller clients and learn from our experienced CSMs.

About the Role:

A Junior Customer Success Manager (CSM) at Cloud Coach lives and breathes our product and champions success in its application throughout the client journey for SMB to Mid-Market level customers. Whether through email, video calls, or face-to-face onsite visits, the CSM serves as an advocate for their clients, and ensures their long-term project management goals are heard and can be achieved through a combination of the Salesforce.com platform and Cloud Coach solution. A successful Junior Customer Success Manager should have excellent communication skills and a desire to increase satisfaction and success with every customer interaction.

A day in the life of a CSM can include, but is not limited to:

• Holding client check-in calls
• Creating and implementing account plans to increase adoption
• Conducting product webinars
• Working with client stakeholders to drive internal growth
• Assist with customer renewals, product and feature demos, and facilitate quotes for additional user subscriptions

What You Bring (Required Skills/Experience):

• Bachelor’s degree or equivalent work experience
• 0-1 years of Customer Success, Account Management, or client-facing experience
• 0-1 years working with cloud-based technical solutions
• Self-motivated, driven, and open to adapting to change within a fast-growing environment
• Ability to present technical solutions in a clear, user-friendly manner
• Willingness to become a subject matter expert in the disciplines of Project Management and the Salesforce.com platform
• Ability to work in-person in the Fort Collins office Mon-Thur (remote work is available on Fridays)
• Willingness to travel up to 10%
• Salesforce.com experience preferred

What We Bring (Compensation, Perks, and Benefits):

• Targeted Earnings: $45,000-$55,000 (base + uncapped commission on client retention and account growth)
• 401(k) matching up to $3,500 annually, no vesting period
• Company subsidized medical, dental, and vision insurance
• Stock Options Pool starting in January 2024
• Unlimited PTO
• Monthly health and wellness stipend
• A career within a growing global SaaS organization in the industry leading Salesforce ecosystem
• A professional workplace at an employee-driven company that is fun and rewarding
• Weekly team lunch and various office events provided by Cloud Coach
• Downtown Fort Collins office with easy access to mountains, trails, Horsetooth Reservoir, great restaurants, live music, and fantastic nightlife

Cloud Coach

Fotografiska is the Contemporary Museum of Photography, Arts, and Culture. A destination to discover world-class photography, inspiring programming, elevated dining, and surprising new experiences, Fotografiska was founded in Stockholm in 2010. The Museum has since opened a treasured, historic landmark building in NYC’s Flatiron District, expanded to Tallinn, and welcomed the Berlin Museum in September 2023. Fotografiska’s goals are simple: to inspire new perspectives for a more conscious world through the power of photography, to bring people together in discovery, experience, impact, and community. 

Verōnika | Fotografiska New York 

On the expanse of the second floor of Fotografiska New York, climb the grandiose staircase and enter a hidden den brought alive with layers of velvet, burning candles, greenery, and music. Bar Verōnika is the enclave to enjoy a martini and crispy oyster bite in the salon before dining in the restaurant. Beyond the Bar lies Verōnika, an elegant brasserie paying homage to traditional restaurant theatre, with an eye for fresh and innovative dishes crafted with a light touch. A blend of high flavor table side service, sustainably sourced ingredients and a third act of sweet indulgence. A clear and concise glass list marries old and new world method wines by the bottle, magnum, and jeroboam.  

The Role 

The Verōnika Reservations Manager represents the exclusive reservations team, and they’re the gateway access to all Verōnika Restaurant and Chapel Bar reservations at Fotografiska New York. Reporting into the Verōnika General Manager and F&B Director, the role oversees all aspects of the reservations operating systems, training and management of all reservations staff, curating and updating the reservations program and SOP’s, whilst always developing and instilling service excellence. Our Reservations Manager represents Verōnika Restaurant and Chapel Bar with gracious hospitality and generosity in every interaction.

Requirements

• 3+ years acting as Reservations Manager or similar role in luxury hospitality, food + beverage environments.
• Experience implementing and managing reservation system’s for high-end, highly visible entertainment entities.
• The capacity to work within an ever-changing environment, assisting to develop operating procedures as the business dictates and the willingness to support in other areas as required to maintain the integrity of the Verōnika Restaurant and Chapel Bar operations.
• An advocate and ambassador of service excellence that understands the critical role that exceeding and maintaining guest expectations plays in the success of building ongoing member and guest, satisfaction, retention and rapport.
• Manage and oversee daily planning and upkeep of the reservations operations to ensure an integrated, efficient, and successful operation.
• Assist the Verōnika General Manager with reservations team recruitment, the establishment of operating systems and the onboarding and set up of training schedules with new staff.
• Create an excellent work environment, the ability to bring a diverse group of humans from various experiences, countries, and cultures together centered up teamwork and mutual respect.
• Ongoing development of team members to ensure detailed member and guest knowledge, growth and professionalism. Effective performance management and discipline of team members.
• Attendance and effective communication during daily pre-service briefings of all information relating to member and guest reservation intricacies, dietary requirements and all special occasions.
• Set the standards of service unique to our properties, consistently working to improve the delivery of service, implementing all systems to ensure smooth delivery.
• Attend and coordinate regular operational meetings to ensure effective coordination and cooperation between departments.

COVID19: The health and well-being of our members and staff has been our number one priority and the guiding force behind all our decisions as we open our doors. We encourage you to learn more about our commitment to safety by reading the steps we have taken to ensure that all guests and teams feel safe, comfortable, and secure, going forward on our website.

Diversity & Representation: Fotografiska is committed to building and supporting diverse and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off
• Life Insurance (Basic, Voluntary & AD&D)
• Family & Caregiver Leave
• Short Term & Long-Term Disability
• Training & Development 

Fotografiska Museum International

Project Manager, Client Services

Contract (8 months)

Detroit

Us.

We’re CIVIC, a Seacrest Global company. We’re a creative communications company that partners with businesses and organizations to drive growth through the power of community. We focus on unlocking the value of community with experiences, content and communications – all enabled by disruptive, leading-edge technology.

Our team is composed of a unique mix of experts across creative, strategy, brand, entertainment, media, government/politics, NGOs and technology. We work with the biggest brands – with the most reach and resources – as well as growth-stage companies, especially those solving some of the world’s great challenges in new energy, health and emerging technologies.

Our broad suite of integrated communications services includes:

• Brand Strategy
• Consumer Insights & Cultural Trends
• Concept and Creative Development
• Live Event Creation and Production
• Partnership Identification, Evaluation, Negotiation, and Management
• Content Development and Execution
• Proprietary Brand Experiences and Activation
• Pro-Social Campaigns
• PR/Media Relations
• Executive and Internal Communications
• Social and Mobile Marketing

Our family consists of 150+ creative thought-leaders working across multiple disciplines in NYC, LA and Detroit. See our meaningful work at civic-us.com and #wearecivic.

You.

Seeking a skilled Detroit-based strategic project manager to work closely with our client on an eight-month marketing and communications campaign. The project manager is an integral part of the campaign team, supporting the high-profile overall program lead, and will be responsible for cross-discipline timeline and budget development, key stakeholder alignment and approvals management. Reporting to the Program Lead, this person will support them in managing the overall campaign effort with the opportunity to also play a lead role on key campaign tactics.

They are a creative problem solver, excellent communicator, and a good team player with solid experience working cross functionally with account, strategy, creative and production. Ideal candidates have a background in successfully producing a wide range of communications and marketing initiatives from digital content campaigns to partnerships to experiential platforms/ events.

RESPONSIBILITIES

• Lead marketing and communication project from requirements definition through deployment, developing long and short-term timelines, budget estimations, and project implementation plans, including risk mitigation
• Serve as a point of contact for discipline teams assigned to the project to ensure team actions remain in sync
• Create long and short-term plans, including setting targets for milestones and adhering to deadlines; adjusting schedules and targets on the projects as news or financing for the project changes
• Make effective decisions when presented with multiple options for how to progress with the project
• Establish and maintain processes to manage project, setting project quality and performance standards, and assessing and managing risk within projects
• Communicate with discipline leads and/or clients to keep the project aligned with goals
• Report project outcomes and/or risks to discipline as needed—escalating issues as necessary based on project work plans
• Develop and maintain partnerships with outside resources—including third-party vendors and internal cross-departmental clients
• Support overall program management and business operations
• Support the financial management of the campaign including (but not limited to) managing non-project specific budgets and providing regular reports and updates
• Support developing processes and procedures to streamline campaign initiatives and work

REQUIRED EDUCATION/EXPERIENCE

• 6-9 years of project management experience, preferably at an agency or within a company’s marketing and communications department
• Hands-on experience with executing a wide range of marketing and communication initiatives
• Proven success working with all levels of management and across different disciplines (account, creative, strategy and production)
• Strong written and verbal communication skills
• Strong attention to deadlines and budgetary guidelines

Civic is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

Civic Entertainment Group, LLC (A Seacrest Global Group Company)

We are currently looking for our:

Coordinator, Property & Client Services

What we offer

Reporting to the General Manager and supporting the Center Management Team, this is a full‐time role responsible for all center‐level administration, including but not limited to service contract and vendor administration, finance administration, and tenant administration and coordination. Coordination and execution of the on‐site Specialty Leasing and Brand Ventures program, and providing all customers including guests, retail partners, contractors, and internal cross‐functional teams with an exceptional service experience, while always maintaining compliance with company policies and procedures.

Scope

Contracts Administration (Service Contracts, Work Orders & General Expenditure)

• Maintains the Center Contract Log: logs new contracts, amendments and follows up with Facility Operations on expirations that require a new contract or renewal.
• Works in partnership with Facility Operations, drafts work orders and service contracts, checks and updates forecast expenditure balance.
• Monitors and manages compliance of center teams with the Contract Policy and Finance Authorization Matrix.
• Through Procore, supports the bidding process:
• Performs Know Your Partner/GAN Compliance checks.
• Notifies vendors of recommendations.
• Collects vendors’ Certificates of Insurance.
• Drafts contracts and issues to vendors for execution.
• Uploads vendor executed contracts and follows through internal approvals.
• Reconciles costs to process vendor payment.
• Creates and processes Change Orders.
• Attends weekly progress meetings with Facility Operations and follows through assigned actions.
• Supports Facility Operations in the preparation of work permits for center contract works (e.g. sprinkler drain‐ down) and furnishes contractors with relevant permits (through the Sine visitor management system for Flagships and manually for Regionals)

Finance Administration (Accounts Payable, Accounts Receivable and Other Finance Processes)

• Accounts Payable (CAM/center‐specific and CAPEX):
• Processes payables (PO/PA‐Invoices)
• Matches invoices to purchase orders/projects.
• Obtains necessary back‐up documentation.
• Routes invoices and follows up payments with corporate Accounts Payable and Fixed Assets.
• Monitors payable system for invoices on hold, coding errors etc. and troubleshoots with Facilities Director/General Manager.
• Accounts Receivable:
• Supports the General Manager, Operating Manager and AR Manager, as instructed.
• Responsible for uploading request and back‐up documentation into the Box file for the Portfolio Associate to action.
• Violations (OTH)
• Construction (CCH) Manual Billing
• Services Sold (SVS)
• Legal Manual Billing
• Receives manual checks and maintains the Check Log for recording and auditing receipt of manual checks. Arranges FedEx delivery of manual checks to the centralized lockbox.
• Specialty Leasing Percent Rent Billing:
• Obtains sales from Tenants in accordance with lease terms, follows‐up on any outstanding data to full completion and uploads data into Salesforce.
• Verifies Tenant billing on the monthly Rent Roll and issues to the General Manager for approval.
• Calculates percentage rent billing from sales data and creates/processes/sends manual bill.
• Month End/Quarter‐End/Year‐End Processes:
• Prepares a list of accruals and collates back‐up documentation. Verifies accruals in system and assists the General Manager with the forecast.
• Reconciles P‐card expenses, uploads receipts, and verifies payment.
• Centers with central Plant – prepares Central Plant Union (Engineers) payments:
• Calculates Union Dues/Annuity/Pension, creates invoice for overtime and bill‐back.
• Creates a check request for Dues/Annuity/Pension and submits into Nexus, routes to Accounts Payable.

Specialty Leasing & Brand Ventures Coordination of Center‐level Program

• Supports Specialty Leasing and Brand Ventures operations. Responsible for center‐level coordination and management of ALL temporary in‐line and common area mall activations, including Retail Merchandizing Units (RMUs), pop‐up in‐line stores, and kiosks.
• Performs center walks/inspections, ensures Tenant activation complies with visual merchandising Design Guidelines.
• Monitors pipeline activity, distributing reports to center team, and plans the activation schedule.
• Arranges regular communications with center teams to align on activity (General Manager/Asst. General Manager/ Facility Operations.
• Arranges regular communications with the Specialty Leasing team to plan the schedule, align on Tenant requirements and troubleshoot issues.
• With support from Marketing, liaises with Tenants on retail and center operations, sales, and customer service, optimizing performance and income.
• Obtains permits from the local authority, where required, and supports Tenants with the same.
• Obtains Tenant Certificates of Insurance and uploads to Salesforce.
• Obtains Tenant signage proposals and internal approval from Retail Design Management, ensures the Tenant implements according to the approved specification.
• Coordinates the roll‐on roll‐off of units, issues instructions to Facility Operations and follows through to completion.
• Issues meter readings and utilities supplier information to Tenants (in‐line stores and kiosks only).
• Inventory management in partnership with Facility Operations:
• Communicates maintenance and repairs. Creates associated purchase orders/invoices and forecasts for expenditures.
• Checks Exiting Condition Reports are completed for all vacant, outgoing in‐line units and kiosks.
• Maintains an equipment and asset inventory schedule.
• Takes photos of activations, media, and space opportunities and uploads them to Salesforce as required.

General Coordination & Duties

• Sales Collection:
• Obtains sales from ALL permanent and temporary retailers in accordance with lease terms and uploads data into sales tracking system.
• Completes Sales Report sign‐off and issues to the General Manager for approval.
• Processes Open/Closed/What’s Happening Notices in accordance to policy.
• Uploads executed storage leases in the system.
• Processes mail – receives, opens, scans and mails: Certificates of Insurance, manual checks (mails to the lockbox), invoices, other general information.
• Prepares Tenant Operational Defaults for breach of lease covenants, issues to the General Manager for signature and distributes to the Tenant.
• Coordinates URW Connect:
• Uploads URW communications from Management Team to Tenants.
• Responds to Tenant requests and communicates these to relevant team members for follow‐up.
• Processes Tenant requests for works and approves after hours work permits (checks insurance, reviews work in conjunction with Facility Operations).
• Attends weekly staff meeting and customer service (“Style” program) sessions.
• Attends required training classes and programs.
• Other duties, as assigned.

What we are looking for

• BA or BS degree or equivalent experience required.
• 2‐3 years’ prior experience in an administration role, working with cross‐functional teams.
• Experience of basic finance administration: processing purchase orders/invoices, assisting with accruals and budget forecasting.
• Proficient in current Microsoft Office software including Outlook, Word, Excel, PowerPoint, and SharePoint. Working knowledge of enterprise management systems (Salesforce) and project management software (Procore) is advantageous.
• Ability to understand and interpret legal agreements.
• Ability to conform to policies and procedures and familiarity of working within a compliance framework.
• Ability to respect confidentiality and sensitivity of information.
• Exceptional process management skills: can organize and prioritize an efficient workflow, simplify complex processes, anticipate, and adjust for problems and roadblocks, adapt to changing priorities, and manage from start to finish.
• Exceptional customer service skills and the ability to develop and maintain effective relationships; dedicated to meeting the expectations and requirements of internal and external customers, specifically through listening and responding to concerns both in the moment and via digital communication means.
• Ability to maintain composure in all scenarios.

Compensation

Non-Exempt

$55,000 – $70,000 Annually

What is important to us

Unibail-Rodamco-Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunity and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW‘s flagship destinations are interwoven into the community fabric, and we give employees the power to be impactful in their work and lead meaningful change in our communities through volunteering, DE&I programming and leading ESG efforts. URW is an innovator and trend setter in experiential entertainment and is making bold moves to be a brand that creates inspiring consumer experiences in-person and digitally. Breaking beyond conventional beliefs, URW is surprising and delighting customers by reinventing being together and creating memorable moments.

Unibail-Rodamco-Westfield is an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience, and skills. We believe that diversity plays an important part in the success of our business, and we are committed to creating an environment which respects, values, celebrates and makes the most of people’s differences.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected characteristics.

Join us to Reinvent Being Together.

Unibail-Rodamco-Westfield

Thrill One is a next-generation content company that lives at the nexus of sports, entertainment, and lifestyle. The parent company of Nitro Circus, Nitrocross, Street League Skateboarding (SLS), and Superjacket Productions (producers of MTV’s “Ridiculousness”), Thrill One is dedicated to creating mind-blowing action sports events and original content throughout the world, fueled by the most daring athletes, talent and brands in thrill-based entertainment. Thrill One also boasts the largest aggregate social audiences in action sports, with over 40 million followers across its multiple brand pages and channels. Each year, Thrill One produces over 50 industry-leading live events across all continents to record-breaking audiences and drives 50% of MTV’s gross ratings. This role provides a chance to be a crucial member of this exciting growth company. More information on Thrill One can be found here: https://thrillone.com/

Thrill One is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Position Summary:

Thrill One is looking for an ambitious, fun, bold and creative Social Media Coordinator to support Thrill One owned properties – Nitro Circus, Nitrocross and SLS – and partners (e.g. Power Slap) across priority social media channels. This position offers a hands-on, interactive experience in a collaborative environment – it’s an opportunity to push boundaries, be a creative problem-solver, and help shape the world-class, global brands that our fans love.

*** Candidates must include salary requirements with application. Applications without salary requirements will not be considered.***

Duties/Responsibilities:

• Manages creative requests and asset delivery for Thrill One owned and operated social media and digital channels.
• Acts as the eyes and ears of Nitrocross, Nitro Circus, and SLS on TikTok, Instagram, Rumble, YouTube, and Facebook, through content creation, community management and an understanding of the overall fan ecosystem and platform trends.
• Creates original content mobile-first, short form video content, and live executions.
• Live Event Coverage
• Works with multiple departments and stakeholders to create, copy-edit, and post social media content for Thrill One properties and its partners
• Work with Social Media teams to maintains daily/weekly social media calendars and posting cadence that are aligned with monetization
• Works with our Sponsorship department in executing brand devlierables
• Monitors the sports-on-social “universe” and interacts with athletes, celebrities and influencers with an “always on” approach.
• Provides regular remote coverage, and occasionally provides on-site coverage of sporting events using social media tools and platforms including Grabyo, Greenfly, and others.
• Captures content during Live events on the ground via cameras and cell phones for our social channels.
• Generates custom social media analytics reports using social media platforms native insights and analytics tools.
• Tracks content against KPIs, identifying trends and best practices.
• Onboarding and educating athletes and talent on how to utilize and maximize social platforms. In some cases, this may require sending content to talent for their accounts.
• Executes Community Management across all social platforms including tracking fan sentiment about athletes, promotions, and events.
• Provides support for the growth of Thrill One business objectives.
• Performs other tasks, projects, and responsibilities as assigned. Learn, take initiative, work hard, test boundaries, be different, and don’t forget to have fun!

Education/Experience: 

• Two years of experience working with social media for a sports property preferred
• Bachelor’s degree preferred
• Experience with the following creative systems (After Effects, Motion, Photoshop, Illustrator etc.)
• Adept knowledge of Microsoft Office Suite – Outlook, Word, Powerpoint, Excel
• Experience working with brands and athletes is preferred
• Strong organizational and time management skills required
• Ability to multitask and work toward several milestones on various projects simultaneously within tight deadlines
• Ability to collaborate well with other creative professionals to supply top-notch finalized products
• Desire to operate successfully in a fast paced, 24/7 sports environment
• Excellent written and verbal communication skills
• Energetic and eager to learn with strong ability to multitask in a fast-paced, collaborative environment

Note: Occasional travel, and ability to work nights, weekends, and holidays

Thrill One Sports & Entertainment

The Clyde Theatre is seeking a Concert Marketing Manager. At the The Clyde, we are staking a claim as one of the Midwest’s top choices for live entertainment, offering cutting edge sound and lighting with two separate music venues hosting national, regional, and local entertainment Come and be a part of a passionate team committed to providing outstanding live music and memorable experiences!

If you are an energetic, strategic thinker and a passionate achiever with a strong background in Marketing in the music/entertainment industry, this may be the role for you! As Marketing Manager you’ll drive strategy and implement hands on marketing efforts for concerts, live entertainment, and events at The Clyde and The Club Room.

The Marketing Manager reports to the venue’s Executive Director and will be responsible for overseeing and directing all marketing functions including advertising, promotions, PR, social media, media buying for concerts and live entertainment shows, and developing events

and non-traditional programming in and around the venue. Will provide financial

oversight and manage budgets and spending for the overall Marketing function as

well as individual shows and events. You will be responsible for building strong

relationships and effective communication with partners throughout the market.

You’ll also develop the overall Marketing strategy and program, identify opportunities,

work on building and promoting The Clyde brand, and will ultimately be responsible

for the results of all advertising, marketing, promotion, social media, and

community relations efforts.

Qualifications:

• Bachelor’s degree in marketing, Business, Music Industry or related field, or equivalent experience
• Minimum of 2 years’ experience professionally marketing in the live music/ entertainment industry is REQUIRED
• Ability to work days, evenings, and weekends based on the needs of daily business operations and events
• Ability to effectively prioritize and meet deadlines
• Excellent organizational skills and attention to detail
• Exceptional written and verbal communication skills to professionally present marketing concepts and strategies to artist management and the public
• Working knowledge of Microsoft Office applications (Word, Excel, PowerPoint etc.)
• Maintain a positive and professional demeanor
• Work well in a team environment
• Outstanding leadership qualities and abilities
• Ability to recognize and define problems and implement innovative solutions

The Clyde Theatre

Are you passionate about sports, bowling, and entertainment to bring people together?

QubicaAMF is the global technology and products leader for bowling entertainment centers, and we’re looking for a passionate and energetic Product Marketing Manager to join our quest as we are Making Bowling Amazing!

You’ll be part of our Technology Division, which delivers an AMAZING bowling experience for consumers and empowers our customers to maximize their entertainment business.

The Product Marketing Manager will act as the business owner responsible for a portfolio of technology products that enables our customers to operate their businesses and deliver superior guest service at every interaction effectively and efficiently. The Product Marketing Manager will oversee various business functions, including marketing strategy, communication channels, product positioning, online and offline promotions, and market research. This includes supervising the entire product life cycle and, in collaboration with the Product teams, leading systematic processes to ensure the “voice of the market” is always represented, driving decisions with customer-centric feedback and data.

You’ll be part of a passionate and highly motivated international team where doers lead and doers are the most successful. We are creating the products of tomorrow and today and driving bowling and entertainment forward. Your expertise and efforts will play a critical (and rewarding) part in bringing people together for a lifetime of striking moments!

Essential Functions

• Develop business plans that identify the product’s value proposition, addressable market, serviceable market, and business metric objectives.
• Define the business and pricing models, assess the effectiveness of marketing and sales programs in all target markets, and adapt them accordingly to maximize results in each segment.
• Own and define product positioning, messaging, unique selling propositions (USPs), and feature communication that resonate with our target buyer personas. Develop and execute marketing programs, promotions, and campaigns in collaboration with Marketing Communications to create demand and maximize the adoption of our products.
• Lead the planning and execution of product launches, go-to-market strategies, and KPI definition related to the market success of new and existing products.
• Understand and support our sales channels, develop materials and messaging for Sales, conduct training, and help Sales effectively leverage those tools.
• Be the “messenger of the market” from the outside into the rest of the organization and support the definition and execution of qualitative and quantitative market research to highlight customer segment opportunities, needs, and pain points.
• Act as a product subject matter expert by keeping the pulse on the market, designing, managing, and updating reports to collect key product use cases, customer priorities, and customer operating needs.
• Provide ongoing competitive intelligence on key competitors’ products in key segments and geographies. Ensure that learnings are shared with Sales and Product Managers and work with Product Management to analyze competitors’ products and create comparison charts.
• Take part as needed in the Company customer centricity processes, gathering product and market requirements, collaborating with the VP Technology Products and Product Management teams on ongoing improvements and feature prioritization of the product portfolio.
• In cooperation with other company functions, identify and cultivate technical and commercial partnerships to bring the right product solutions into our larger ecosystem, covering a diverse international customer base.

Required education and experience

• 5+ years of product marketing management experience, ideally with SAAS B2B solution.
• Bachelor’s degree (technical, marketing, or business preferred) or related education, experience, or equivalent.
• MBA a plus
• Entertainment, recreation, and/or hospitality subject matter expertise a plus.
• Able to travel both domestically and internationally; a valid passport is required. Some travel required (10% – 20%)

QubicaAMF Worldwide – Bowling Products