Engagement Manager – RPA

At Precise Solutions, we are looking for top talent consultants to bring on as employees of our organization and service our clients in the various Life Sciences Industries. We are much more than a consulting firm! Precise Solutions provides competitive compensation packages with great salaries, benefits, health insurance, paid time off and employer-based 401k contributions.

We currently have an immediate need for the following:

Job Title: Engagement Manager-RPA

Location: Lake County, IL USA

Compensation: $53.60 per hour, Paid Time off, Company 401k contributions, Health, dental, and vision insurance. Total Annual Compensation including benefits is $120,000.00

Resume Requirements

The following resume requirements must be met for resume to be considered:

• Candidate’s first and last name (legal spelling) must be at the top of the resume.
• Valid email address must be at the top of the resume. LinkedIn links will not be accepted. It must be a valid email address so our recruiters can respond to your resume.
• Please refrain from submitting resumes with candidate’s photo they will not be considered.

Automation Center of Excellence (CoE) Engagement Manager will support AbbVie BTO and Business teams in delivering automation solutions to increase overall efficiencies and effectiveness and drive business value. This role will provide delivery oversight and support to project teams for a successful implementation of automated solutions, value tracking and continuous process improvements.

Engagement Manager – RPA Responsibilities:

• Platform and Operational Models: Maintain and support operational models for enterprise IT platforms (including RPA, IVA, and Process Mining) to ensure scalability across diverse functional areas and global teams and ensure continued operational efficiency and optimization.
• Engagement Workshops: Plan and conduct workshops with targeted BTOs / business areas to familiarize them with automation capabilities, their applications, and identify possible use-cases and next steps to partner with CoE to develop automations.
• Drive Project Success and Completion: Understand and drive leadership of the automation projects to success. Build key relationships with stakeholders, mentor team members and demonstrate leadership at all levels. Provide input for project estimates, schedule, and cost/resource constraints with respective project teams.
• Initiate and Plan Project: Works with business and IT management to establish and gain consensus on project goals, objectives, financials, and deliverables. Plan, execute, monitor, and control project deliverables from inception to closure. Monitor and ensure SDLC process steps are followed within the teams.
• Project Control: Assess the degree to which changes to scope, issues and risks will affect the project, working with business and IT management and sponsor to gain agreement for resolution. Measure performance to assure the project is progressing as compared to original plan and budget.
• Project Communication: Communicate CoE Program progress by producing project reports to provide timely and accurate status and decision support information to project teams, business, and IT management. Makes recommendations based on current project status to resolve issues and manage risks.
• Resource and Team Management: Partner with delivery manager and development partner to coordinate resources to ensure project needs based on forecast pipeline demand.
• Quality Management: Responsible for compliance with applicable Corporate and functional policies and procedures.
• Drive Continuous Improvement of CoE Process and Governance: Will continually examine Plans/Risks/Issues to identify gaps in project communication or process, hold project teams accountable for improvement, to drive proactive solutions as the project is ongoing. Escalate issues that need permanent process changes. Continuously measure appropriate KPIs and SLAs for the vendor delivery teams.
• Delivery Excellence: Ensure that standards and best practices are published, maintained, and enforced. Work together with technical architects for delivery of effective, high-quality solutions. Ongoing monitoring of benefits realized as part of the deliveries and recommend optimizations to improve automation efficiencies. Continue Development of templates, tools, and Best Practices for the Center of Excellence. Manage all aspects of financial reporting for program.

Engagement Manager – RPA Qualifications:

• Bachelor’s degree in a technical or business management field, or equivalent combination of education, training and experience.
• 3-5 years or more experience in designing and developing enterprise integrations or automations (RPA) and coordination of multiple team activities.
• 5+ years of experience working in a large IT organization.
• Project / Program Management Experience (2-3 years or more experience managing IT projects).
• Communication and change management experience.
• Familiarity with IT development and Pharma regulatory practices (e.g., SDLC and GxP requirements).
• Experience with BluePrism is a plus.
• Experience with Intelligent Virtual Assistant (IVA) / chatbot technology is a plus.
• Experience with Agile implementation methodologies specific to RPA delivery.
• Experience with DevOps a plus.
• Exposure to Automation technology (e.g., RPA, IVA, Process Mining) is a plus.
• Proven experience in creating influence and building relationships.
• Demonstrated ability to work with multiple stakeholders and manage competing priorities with internal customers.
• Strong verbal and written communication skills at all levels.
• Excellent analytical and problem-solving skills.

Precise Solutions