General Staff Jobs

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

The Director, Global UXUI Experience Design role is a core member of the Global Experience Design Group at UPR, focused on advancing an innovative, seamless, and inclusive user experience connecting the immersive physical in park experience through digital touchpoints to drive engagement, conversion, and build fan loyalty. Will play a critical role in identifying and designing new digital products that engage and transform the customer experience. Works closely with a cross functional team to ideate and develop new experiences that unlock the potential of Universal Parks’ products and platforms for our guests. Will lead and support the development of short, mid-long-term strategies focused on driving business results and experience strategies across our 5 Global Theme Park destinations with a primary focus on the development of our new theme park, Epic Universe at Universal Orlando Resorts and New Venture destinations.

Customer Experience

MAJOR RESPONSIBILITIES:

• Develop strategies and design solutions that support the UPR Global Experience Design vision and strategies across the consumer journey with a focus on identifying customer challenges to help improve the user experience.
• Develop end-to-end experiences and enhancements across all customer touch points and channels in partnership with a cross functional team. Projects will include new product launches, customer facing channel enhancements and capabilities that evolve Universal Park’s & Resort’s experiences to align with our Global Brand standards and Experience Principals.
• Conduct UX Research and assess end-to-end business processes, and practices, identify and implement enhancements to improve customer satisfaction in effort to deepen loyalty and trust with our guests.
• Drive solutions for key business decisions with and through the organization to enable alignment and collaboration as new products or enhancements roll out.
• Ensure that the designed practices, annual product and consumer targets, and key performance indicators (KPIs) are met based on the experiences delivered. In addition, be responsible for profit and loss as well as operational profitability of the product as influenced by the consumer’s reception and experience.

GAME DESIGN

• Act as the subject matter expert and driver of new products and UXUI solutions with product & creative teams to support the end-to-end experience.
• Continually challenge the status quo by understanding consumer preference and intent. Champion, communicate and reinforce the Global Experience Design Vision to deliver the next paradigm in the immersive customer experience.
• Collaborate with portfolio partners on new opportunities in developing areas of the games and digital markets, leveraging advanced technologies such as blockchain and NFT’s. Develop a deep understanding of these constantly evolving spaces and provide paths to activate using NBC Universal intellectual property to sustain and grow our overall business and engage fans.

LEADERSHIP AND COLLABORATION

• Lead teams to define and develop user-centered design experiences in partnership with Creative, Product and Technology teams across all Global platforms (web, mobile, interactives games and immersive technologies)
• Lead and coach a highly collaborative and talented Global UXUI team of internal UXUI Designers, Interaction Designers, Copy Writers and UX Researchers. Be a vocal Champion and encourage team members to deliver innovative design solutions that improve engagement, conversion and build fan loyalty across our digital platforms.
• Ensure consistent, cross-functional communication across marketing and experience teams to include IT, Business Operations, Marketing, Creative, Revenue Operations and Finance relative to key business decisions and customer engagement.
• Achieve operational excellence and superior guest experience advancements by building and sustaining a high-performing UXUI product design team to achieve and exceed goals and objectives.

MEASUREMENT & ANALYTICS

• Conduct usability testing to test hypothesis and experimental design work that will transform and enhance the Universal Parks user experience as well as to identify design problems, uncover opportunities for improvement and learn about the target user’s behavior and preferences.
• Data-driven with measurable results and use findings as a positive focal point for collaboration and product design evolution.
• Collect and analyze KPIs to make informed recommendations for UX/UI improvements.
• Have a passion for refining design solutions based on UX testing practices and results, collaborating directly with consumer insights, analytics and research teams as well as product and technology teams.

VENDOR MANAGEMENT

• Manage initial and ongoing relationships with vendors and outside service providers as it relates to Experience Design and UX Research implementation.
• Engage and provide relationship management with marketing, creative and technology partners as a key stakeholder, ensuring quality and timeliness of deliver, integration with other projects and overall cost management.

This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $135,000 – $150,000 (bonus eligible)

Qualifications

• Experience in project team leadership and large-scale program planning and implementation as well as willing to be hands on when needed
• Demonstrated success creating end-to-end digital product designs in the consumer technology sector
• Experience integrating marketing and experience technologies
• Experience in the game design and development
• Experience leading teams through game feature definition and processes that meet the technical, aesthetic, and functional requirements of the game’s vision
• Strong understanding of free to play games, game economies and competitive multiplayer games
• Experience as an executive in a product industry, spearheading consumer engagement and consumer experience with proven and successful working experience in information architecture, consumer experience design, interactive design, or a similar role.
• Should have exceptional brand, visual, and interaction design skills and a depth of experience working across the user-centered design process: from conducting and leveraging research (quantitative and qualitative) to prototyping and implementation to testing and evaluation.
• Strong foundational design skills: Typography, layout, composition, color theory, iconography, UI/UX, motion/interaction design and branding
• Experience creating and documenting UI toolkits, style guides, and front-end frameworks for design and development teams
• Experience with defining taxonomies and content strategy for development of components to be used in design systems and Content Management Systems (CMS).
• Possess a strong technical acumen for translating design artifacts into code-based solutions across many types of front end technologies
• Knowledge of front-end development and code across digital channels, including Websites, mobile apps and email templates
• Assess content based on consumer, brand, and/or business goals to make creation, revision, and migration recommendations, as well as to define content types.
• Perform competitive content reviews to benchmark content breadth, organization, and presentation.
• Develop taxonomy & tagging strategies.
• Knowledge of reviewing and applying accessibility best practices to solutions.
• Passionately advocate for the user.
• Experience with agile methodology.
• Must have a passion for games and strong understanding of the free-to-play mobile market, console/AAA game space.
• Understanding of key metrics for digital interactive products including, but not limited to monthly active users (MAU), daily active users (DAU), average revenue per paying user (ARPPU), average revenue per install (ARPI), conversion rates and how these metrics can and will impact the product strategy.
• Strong track record overseeing published products, live operated services and/or games as a service.
• Proven track record in building highly effective interpersonal business relationships and generating business in a highly matrixed organization.
• Ability to project manage and work effectively under deadlines and in complex business environments through collaboration and utilizing supporting and partner teams. A positive attitude, open mind, and desire to collaborate and learn.
• Highly proficient in Adobe Creative Suite, Sketch, InVision and Abstract.

EDUCATION: Bachelor’s degree in User Experience, Experience Design, Marketing Technology, Graphic Design, UX Research, Human Centered Interaction and/or Interaction Design is required.

EXPERIENCE: 10+ years of experience with demonstrated leadership in digital design as a creative, IA, UX, CD or visual designer in a progressive technology enablement, innovation, or marketing organization including a minimum of 4 years’ experience as a Senior Producer or Director developing digital interactive products or experiences. Experience with immersive technologies, ecommerce sites in the travel and hospitality sector, rewards/engagement and loyalty programs are a plus. Must present a portfolio of work that illustrates strong UX, visual design and interaction design excellence; or equivalent combination of education and experience.

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Summary

Job Description

This position is responsible for providing the leadership, direction and resources to effectively manage retail stores, daily departmental operations and special projects in support of the theme park.

Essential Functions

• Executes strategic plans to optimize store profits while maintaining quality, cleanliness and Guest Service standards. Consistently drive process improvements and efficiencies to enhance Guest Service and retail store operations.
• Support the creation of a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills.
• Partner with Human Resources Manager to continuously train, develop and promote all retail teams through individual performance planning.
• Assist with performance development including administering discipline, resolving employee relation’s issues and conducting individual and team meetings.
• Responsible for development of hourly employees including training, mentoring and coaching.
• Accountable for maximizing daily sales and effectively managing costs, labor, inventory and cash control, while focusing on exceeding annual Budget targets.
• Communicates on a constant basis with Store Manager and Area Manager regarding Retail Stores and staff performances and challenges.
• Ensures that GSAT and shopper reports are within acceptable levels.
• Responsible for assisting with the development of weekly schedules, with a focus on maintaining staffing levels that satisfy budget as well as guest service goals.
• Maintain or exceed weekly budgeted variable operation results: shrink, variable labor, safety, guest service, cleanliness and visual/merchandising presentation.
• Responsible for monitoring performance and making recommendations to maximize current trends.
• Communicate on a regular basis with Store Manager and Area Manager regarding locations performance and challenges; make recommendations for improvement when necessary.
• Review and analyze store performance results daily while identifying and resolving opportunities with management team.

This position is required to be performed full-time from an NBCUniversal-designated worksite.This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $22.50 – $23.50 / Hour

Qualifications

Qualifications/Requirements:

• Minimum 3 years of high volume retail management experience managing a team of 20+ employees.
• Bachelor’s degree in Business Administration (or related field), or 5 years Industry experience preferred
• Working knowledge of Microsoft systems (Word, Excel, Outlook, etc.)
• Must be available to work on weekends, holidays, and nights as required
• Must be able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day
• Excellent written and oral English communication skills to effectively communicate with all levels of the organization regarding the operation

Desired Characteristics

• Previous retail management experience, specifically within the theme park/entertainment industry preferred
• Previous experience with JDA a plus
• A strong passion for delivering the highest quality of guest service
• Ability to achieve results through the flawless execution of strategies and objectives
• Strong organizational, planning, delegation, mentoring and coaching skills
• Experience managing in a union environment
• Ability to manage effectively under deadlines

Additional Requirements

• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Summary

Job Description

This position is responsible for providing the leadership, direction and resources to effectively manage retail stores, daily departmental operations and special projects in support of the theme park and City Walk.

Essential Functions

• Executes strategic plans to optimize store profits while maintaining quality, cleanliness and Guest Service standards. Consistently drive process improvements and efficiencies to enhance Guest Service and retail store operations.
• Create and foster a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills.
• Partner with Human Resources Manager to continuously train, develop and promote all restaurant teams through individual performance planning.
• Responsible for performance development including administering discipline, resolving employee relation’s issues and conducting individual and team meetings. Responsible for development of staff including training, mentoring and coaching.
• Accountable for maximizing daily sales and effectively managing costs, labor, inventory and cash control, while focusing on exceeding annual EBITDA targets.
• Communicates on a constant basis with Area Manager regarding Retail Stores and staff performances and challenges.
• Takes an active part in recruitment and retention of staff.
• Ensures that shopper reports are within acceptable levels.
• Responsible for developing weekly schedules, with a focus on maintaining staffing levels that satisfy budget as well as guest service goals.
• Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment and Union guidelines, as well as Company policies and procedures.
• Maintain or exceed weekly budgeted variable operation results: shrink, variable labor, safety, guest service, cleanliness and visual/merchandising presentation. Responsible for monitoring performance and making recommendations to maximize current trends.
• Exceed annual EBITDA targets.
• Communicate on a regular basis with Area Manager regarding locations performance and challenges; make recommendations for improvement when necessary.
• Review and analyze store performance results daily while identifying and resolving opportunities with management team.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $65000 – $70,000 (bonus eligible)

Qualifications

• Experience: 3+ years of high volume retail store management experience.
• Education: Bachelor’s degree in Business Administration (or related field), or 5 years Industry experience preferred
• Working Knowledge of Windows 95/98 (Word, Excel, POS). Previous experience with JDA preferred.
• Excellent written and oral English communication skills to effectively communicate with all levels of the organization

Desired Characteristics

• Previous retail management experience, specifically within the theme park/entertainment industry preferred
• A strong passion for delivering the highest quality of guest service.
• Ability to achieve results through the flawless execution of strategies and objectives
• Ability to work rotating schedules, holidays, weekends and nights
• Ability to communicate effectively with vendors and employees and all levels of management regarding the operation.
• Strong organizational, planning, delegation, mentoring and coaching skills.

Additional Requirements

• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an

Summary

Job Description

This position is responsible for providing the leadership, direction and resources to effectively manage retail stores, daily departmental operations and special projects in support of the theme park.

Essential Functions

• Executes strategic plans to optimize store profits while maintaining quality, cleanliness and Guest Service standards. Consistently drive process improvements and efficiencies to enhance Guest Service and retail store operations.
• Support the creation of a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills.
• Partner with Human Resources Manager to continuously train, develop and promote all retail teams through individual performance planning.
• Assist with performance development including administering discipline, resolving employee relation’s issues and conducting individual and team meetings.
• Responsible for development of hourly employees including training, mentoring and coaching.
• Accountable for maximizing daily sales and effectively managing costs, labor, inventory and cash control, while focusing on exceeding annual Budget targets.
• Communicates on a constant basis with Store Manager and Area Manager regarding Retail Stores and staff performances and challenges.
• Ensures that GSAT and shopper reports are within acceptable levels.
• Responsible for assisting with the development of weekly schedules, with a focus on maintaining staffing levels that satisfy budget as well as guest service goals.
• Maintain or exceed weekly budgeted variable operation results: shrink, variable labor, safety, guest service, cleanliness and visual/merchandising presentation.
• Responsible for monitoring performance and making recommendations to maximize current trends.
• Communicate on a regular basis with Store Manager and Area Manager regarding locations performance and challenges; make recommendations for improvement when necessary.
• Review and analyze store performance results daily while identifying and resolving opportunities with management team.

This position is required to be performed full-time from an NBCUniversal-designated worksite.This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $22.50 – $23.00/hour

Qualifications

Qualifications/Requirements:

• Minimum 3 years of high volume retail management experience managing a team of 20+ employees.
• Bachelor’s degree in Business Administration (or related field), or 5 years Industry experience preferred
• Working knowledge of Microsoft systems (Word, Excel, Outlook, etc.)
• Must be available to work on weekends, holidays, and nights as required
• Must be able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day
• Excellent written and oral English communication skills to effectively communicate with all levels of the organization regarding the operation

Desired Characteristics

• Previous retail management experience, specifically within the theme park/entertainment industry preferred
• Previous experience with JDA a plus
• A strong passion for delivering the highest quality of guest service
• Ability to achieve results through the flawless execution of strategies and objectives
• Strong organizational, planning, delegation, mentoring and coaching skills
• Experience managing in a union environment
• Ability to manage effectively under deadlines

Additional Requirements

• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Summary

Job Description

This position is responsible for providing the leadership, direction and resources to effectively manage retail stores, daily departmental operations and special projects in support of the theme park.

Essential Functions

• Executes strategic plans to optimize store profits while maintaining quality, cleanliness and Guest Service standards. Consistently drive process improvements and efficiencies to enhance Guest Service and retail store operations.
• Support the creation of a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills.
• Partner with Human Resources Manager to continuously train, develop and promote all retail teams through individual performance planning.
• Assist with performance development including administering discipline, resolving employee relation’s issues and conducting individual and team meetings.
• Responsible for development of hourly employees including training, mentoring and coaching.
• Accountable for maximizing daily sales and effectively managing costs, labor, inventory and cash control, while focusing on exceeding annual Budget targets.
• Communicates on a constant basis with Store Manager and Area Manager regarding Retail Stores and staff performances and challenges.
• Ensures that GSAT and shopper reports are within acceptable levels.
• Responsible for assisting with the development of weekly schedules, with a focus on maintaining staffing levels that satisfy budget as well as guest service goals.
• Maintain or exceed weekly budgeted variable operation results: shrink, variable labor, safety, guest service, cleanliness and visual/merchandising presentation.
• Responsible for monitoring performance and making recommendations to maximize current trends.
• Communicate on a regular basis with Store Manager and Area Manager regarding locations performance and challenges; make recommendations for improvement when necessary.
• Review and analyze store performance results daily while identifying and resolving opportunities with management team.

This position is required to be performed full-time from an NBCUniversal-designated worksite.This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $22.50 – $23.50/hour

Qualifications

Qualifications/Requirements:

• Minimum 3 years of high volume retail management experience managing a team of 20+ employees.
• Bachelor’s degree in Business Administration (or related field), or 5 years Industry experience preferred
• Working knowledge of Microsoft systems (Word, Excel, Outlook, etc.)
• Must be available to work on weekends, holidays, and nights as required
• Must be able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day
• Excellent written and oral English communication skills to effectively communicate with all levels of the organization regarding the operation

Desired Characteristics

• Previous retail management experience, specifically within the theme park/entertainment industry preferred
• Previous experience with JDA a plus
• A strong passion for delivering the highest quality of guest service
• Ability to achieve results through the flawless execution of strategies and objectives
• Strong organizational, planning, delegation, mentoring and coaching skills
• Experience managing in a union environment
• Ability to manage effectively under deadlines

Additional Requirements

• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Come, join us. It’ll be fun.

Your Daily Responsibilities Include

• Primarily responsible for directing the overall marketing operations, promotion creation and execution, and relationship management as it relates to key accounts. This will include social media, training materials, coordination and delivery of related materials, promotional items, as well as app technology. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives in all areas of responsibility.
• Assists department in deployment of new technologies as related to Prairie State Gaming and marketing rewards programs.
• Works with other gaming operators at times in conjunction with key accounts to achieve marketing and operational goals.
• Develops and implements annual marketing plan for the property that supports the overall brand strategy for the company.
• Responsible for assessing, anticipating and reacting to the competitive marketplace in regard to marketing strategies, programs, campaigns, and promotions.
• Builds long term relationships with customers to strengthen the brand value.
• Ensures that scheduling is done in an effective and efficient manner to support all marketing initiatives while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.
• Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM.
• Ensures effective control of marketing results, and takes corrective action to guarantee that achievement of marketing objectives falls within designated budgets.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals.
• Ensures coordination with IT to ensure all resources are available to run programs.
• Expertise with all company Brand programs and systems and provides input to improve Brand direct marketing efforts.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM.
• Maintains strict confidentiality in all departmental and company matters.
• Other responsibilities within the Prairie Stage Gaming organization as assigned.

Qualifications

Must be at least 21 years of age.

• Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university.
• Five years progressively more challenging experience in a senior marketing role with direct responsibility for revenue generation. Gaming experience strongly preferred.
• Must be proficient in Microsoft applications (Excel, Outlook, Word).
• Ability to understand and analyze Budget & P&L Statements, competitive information and develop plans with measurable results.
• Proven managerial and critical thinking skills required.
• Must possess excellent employee relations skills.
• Good oral and written communication skills must be fluent and literate in English.
• Ability to respond calmly and make rational decisions when required.
• Ability to work collaboratively with other departments and leaders to complete property/corporate initiatives and effective day to day operations.
• Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment

Supervisory Responsibilities

This job will have supervisory responsibilities.

• Responsible for staff development and training programs.
• Responsible for rewards and recognition program to maximize employee engagement.
• Evaluates team members within department and delivers constructive feedback to employees in regards to performance.
• Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.
• Determines work procedures and expedites workflow.
• Responsible for employee performance (disciplining, coaching, counseling).

CERTIFICATES, LICENSES, REGISTRATIONS

Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, online gaming via Barstool Sportsbook and theScore |BET.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

Click HERE to learn more about our career opportunities, programs, benefits, etc.

Equal Opportunity Employer

PENN Entertainment, Inc

Description

ABOUT MOONBUG ENTERTAINMENT:

Moonbug is a next generation entertainment company that has cemented itself in the children’s media space. Would you like to be part of the next frontier of inspiring and engaging stories to kids around the world?

Founded in 2018, with primary offices in London and Los Angeles, Moonbug creates, produces and publishes thousands of minutes of video and audio content every month with the goal of teaching compassion, empathy and resilience. We are a fast-paced global company, and have already grown to become the largest kids’ entertainment company on digital platforms in the world. Some of our existing titles include global sensations CoComelon, Blippi, Little Baby Bum, Morphle, Supa Strikas, ARPO and many more which are available in 32 languages and can be viewed on more than 100 platforms globally.

Moonbug is part of Candle Media, an independent, creator-friendly home for cutting-edge, high-quality, category-defining brands and franchises. Candle is run by leading entertainment executives Kevin Mayer and Tom Staggs, and backed by investment capital from funds managed by Blackstone’s flagship private equity business.

This role will report full-time ON-SITE at our London Office.

The Role:

We are looking for a process led and detailed orientated Digital Content Manager to manage a solid database and archive library of our growing catalogue of content in this newly created role based in our London Office.

They will work closely with the Senior Operations Production Manager to ensure all our content is logged and stored efficiently. This role would be responsible for ensuring ALL historic content made by Moonbug has been delivered with full assets and is easily available for the wider visibility of the company.

They require great management skills with clear communication to Studio management and require someone who has a good technical knowledge of the video editing process and post production storage.

The ideal candidate will be highly organised and able to work independently, good time management and prioritisation will be expected.

This position will be working closely with the production teams and post production department as well collaborating with the localisation team and 3rd party vendors.

Responsibilities:

• Organised with asset and data cataloguing experience
• Strong knowledge of both post production and production processes
• Experience working with multiple departments.
• Working closely with the Senior Post Production Manager & Senior Operations Production Manager and Production/Creative teams to be responsible for full storage of all assets across all content
• Creating process and accountability around our content storage
• File management and asset organisation
• Identifying post production issues and advising / escalating for resolution
• Solution-oriented approach to solving internal and external challenges.
• Extremely organised, motivated and personable team manager.
• Eye for details and offering solutions to problems
• Offering advice to wider team for shooting solutions

Requirements

Desired Experience and Qualifications:

• 5+ years experience in Post Production Asset Management
• Strong attention to detail.
• fast-paced environment
• Excellent organisational and communication skills; ability to keep colleagues

informed in a timely manner.

• Excellent managerial skills with the ability to work cross-functionally with colleagues and key external clients.
• Knowledge of vfx/animation content a plus
• Technical understanding of video codex/containers and processes

Benefits

• Life Insurance
• Private Health Insurance
• Parental Leave
• Wellness Resources
• Others

Moonbug Entertainment

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service. Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

NBC Sports is looking for an experienced Manager, Editorial Content to work in a fast-paced, collaborative creative environment, supporting multiple content creation teams across both digital and linear platforms.

Responsibilities

• Direct supervision of digital writers and other editorial team personnel
• Demonstrate strong editorial judgment when working with writers in both the content planning and execution process; provide feedback both in-the-moment and longer term to ensure work is editorially sound
• Collaborate with team members and other stakeholders to create content plans in line with business priorities
• Create original written content
• Help connect content to other relevant platforms for optimization purposes

Basic Qualifications

Qualifications

• At least 5 years of experience in sports content creation on a local or national level
• 4-year college degree
• Excellent written and verbal communication skills

Desired Characteristics

• Well-rounded sports knowledge including NFL, College Football, NBA, Motorsports, from both a conventional and fantasy sports perspective
• Excellent team player
• Ability to proactively pivot as situations warrant
• Experience with content management systems a plus

Eligibility Requirements

• Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.
• In select work settings or where jurisdictionally mandated, must submit an attestation disclosing your COVID-19 vaccination status and be fully vaccinated against COVID-19 or adhere to enhanced protocols.
• Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered
• Must be willing to work in Stamford, CT
• Must have unrestricted work authorization to work in the United States
• Must be 18 years or older
• It is the policy of NBCUniversal and NBCUniversal’ s affiliated businesses to consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law.

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBC Sports

About Odyssey Entertainment Group:

Odyssey Entertainment Group is a women-run company whose main goal is to spearhead influencer management and artist management, in conjunction with cutting-edge branding and creative marketing services. The heart of Odyssey is to manifest movements not moments through achieving one creative’s dream at a time. Odyssey believes hard work and dedicated passion can yield the most seemingly impossible outcomes. We are a results-driven team that stands by integrity and innovation of creative industries. We take “No” as a “New Opportunity.” Odyssey empowers our roster and team by being with them through the peaks and the valleys. We embrace each creators individuality and maximize that in the marketplace across all platforms globally.

Job Description:

Odyssey Entertainment Group is looking for a remote, **Nashville-based** Influencer Campaign Coordinator to grow their team. This individual will be managing, negotiating and securing brand partnerships for a number of exclusive lifestyle Influencers as well as growing Odyssey Entertainment Group’s agencies and brand relationships. We represent authentic and special talent so it is very important that this new team member builds close relationships with our talent.

Responsibilities

• Calendar management for executives & talent
• Effectively manage client campaigns, ensuring they’re delivered on time, to a high standard, communicating with influencer talent, brands, and talent agencies on call
• Outbound talent pitches & relationship building with agencies, brands and potential new talent
• Deal negotiations & contract review

Qualifications

• Bachelor’s degree or equivalent experience
• At least 1 year full time work experience in marketing, publicity, or sales
• Proficient in Microsoft Office suite
• Experience in managing multiple priorities, administrative coordination, and logistics
• Well-organized, detail-oriented, ability to multi-task with great follow-up skills
• Strong written and verbal communication skills

Odyssey Entertainment Group

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service. Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

NBCUniversal Local is NBCUniversal’s local media division that delivers English and Spanish-speakers and bilingual audiences in 31 U.S. markets and Puerto Rico, the very best in local sports, news, weather, consumer and investigative reporting, and lifestyle entertainment across any platform and screen. NBCUniversal Local is comprised of three individual media groups including the NBC Owned Television Stations, the NBC Sports Regional Networks and the Telemundo Station Group. The division is also home to multicast networks NBCLX, COZI TV and TeleXitos, the regional cable news network NECN, as well as NBC Spot On, an advanced video advertising business designed for local/regional CTV and OTT advertisers and several in-house companies including production company LXTV, marketing and promotions company Skycastle, its out-of-home business NBC Everywhere, and the Arthouse, a graphics design group. With seven regional sports networks and 42 NBC and Telemundo stations serving 38 percent of U.S. homes, NBCUniversal Local is the only network-owned local media division that is home to the largest bilingual local newsrooms within the country’s top 10 TV markets. NBCUniversal Local’s stations and networks serve diverse audiences and communities across linear, streaming, OTT, digital web, mobile and audio, and cable platforms and work together to keep local audiences informed anytime and anywhere. For more information, visit NBCUniversal.com.

Job Description

• Content Producers work closely with assignment editors, reporters, and anchors to produce, write, edit and gather content on all WCAU platforms.
• Must be able to line produce newscasts.
• Must understand the station mission and priorities.
• Must be knowledgeable on daily news events, aware of past events, and understand news in the Philadelphia market.
• Producers will be responsible for the overall newscast and coverage of assigned stories on all platforms throughout the day, including but not limited to Out-of-Home, web, and broadcast.
• The incumbent is expected to be a key communicator in the newsroom, talking with each person who will participate or provide content for that newscast.
• Will collaborate with managers, digital team, and assignment desk to deliver complete local news coverage that is fair and accurate.
• Will be a key contributor for story ideas, participate in daily coverage decisions and be a leader during editorial meetings.
• Will write news scripts and edit video clips.
• Must be able to produce under heavy deadline pressure without compromising credibility.
• Must submit an attestation disclosing your COVID-19 vaccination status and, if partially or fully vaccinated, submitting your vaccination record no later than 7 days following commencement of employment.
• Must be fully vaccinated against COVID-19 at the commencement of employment or adhere to enhanced protocols if Company determines your job position requires accessing an NBCUniversal worksite.
• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols

Qualifications

• Bachelor’s Degree
• Must have unrestricted work authorization to work in the United States
• Willingness to join AFTRA as this position may be covered by the AFTRA collective bargaining agreement
• Experience line producing newscasts
• Experience editing content on a desktop editing system
• Ability to make priority decisions under deadline
• Strong ability to deliver news as it develops on all current and future platforms
• Team player mentality

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal