General Staff Jobs

SUMMARY

The Regional Sales Manager is responsible for delivering an action plan by account to achieve specified targets. This position is also responsible for developing and implementing collaborative business plans that deliver long term mutual growth with the Key Accounts. The incumbent owns achievement of targets and Trade Spend levels within approved budgets/guidelines.

Bilingualism in English & French is mandatory

RESPONSIBILITIES:

• Develops internal portfolio plan, including strategies and initiatives, based upon insights
• Develops marketing, trade investment, assortment, promotion, in-store and merchandising plans, gaining customer alignment and resources required for implementation
• Integrates new item launch plans into annual plans
• Develops clearance plans for old sku’s
• Identifies business shortfall or opportunity and develops short-term and long-term solutions
• Reviews progress against plan and adjusts as necessary
• Conducts competitive analysis to identify opportunities
• Develops and makes presentations to the Customer to gain buy-in and alignment on proposed plans, strategies and initiatives
• Meets with customer on a regular basis to discuss issues, plans, initiatives, etc.
• Conducts Quarterly / Annual business reviews
• Addresses service related and other customer issues
• Maintain account profiles
• Monitors account compliance with plans
• Ensures execution for new NPI launches
• Ensures proper brand message is delivered
• Manages inventory and sell-through activity
• Develops joint scorecard and review with customer progress against scorecard
• Works within LG’s set guidelines in all areas of pricing, expenses and planning processes
• Develops a good working relationships with all LG internal departments and touch points of customer value chain, including Marketing, Product Management, Supply Chain, Sales Administration, Customer Service, Logistics, Credit Control and Finance
• Creates bottom-up forecast by sku
• Execution, Execution, Execution!

REQUIREMENTS:

• Bilingualism in English & French (required)
• College Diploma or Bachelor’s Degree in Commerce, Finance or relevant discipline
• 5 years (minimum) independent account management experience
• Consumer electronics sales background (required)
• Excellent communication skills
• Excellent presentation skills
• Creative ability
• Entrepreneurial spirit
• Able to form productive relationships with all levels of an organization on an ongoing basis.
• A flexible and positive approach to work
• Experience with MS Office (Word, Excel, and PowerPoint) and excellent presentation skills
• Ability to adapt to a fast-paced environment and effectively manage multiple priorities

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

The organization offers an attractive compensation package that encompasses a competitive salary and excellent benefits.

Conditions of Employment:

• It is the candidate’s sole responsibility to obtain any work permits/visas or other authorizations which may be required to legally work in Canada prior to commencing employment.

Equal Opportunity Employer:

LG Electronics Canada, Inc. is strongly committed to diversity and inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. LG Electronics Canada, Inc., will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform LG’s Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

LG Electronics Canada, Inc. thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

LG Electronics Canada

Who we are!

Great Hospitality. Great People. Great Investment. Go For Great Canadian Entertainment.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strives to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

Position Summary:

One Toronto Gaming is seeking a qualified, detail oriented individual to fill the role of Regional Director, Table Games. The successful candidate will be based out of Pickering Casino Resort and be responsible for the overall management of the Table Games operations ensuring that our guests are well served and that they don’t miss any excitement that comes out from playing our tables. The candidate will also be responsible for planning and directing Table Games strategies within the GTA. The candidate will lead by example and provide a suitable learning environment for everybody on the team. The candidate will interact and partner with other department heads, managers, and executives on a regular basis to ensure that operational strategies are implemented while keeping up with the fast-paced dynamics of the table gaming environment.

This role will be based out of the Pickering Casino in Ontario!

Responsibilities:

• Providing leadership, strategic direction and mentoring to the Table Games operations teams in the GTA
• Becoming an active member of the Casino Department Head Meetings
• Planning, directing, and implementing the GTA Table Games strategic plans in conjunction with corporate initiatives, liaising with the Director, Table Games – Woodbine and Great Blue Heron Casino
• Developing and implementing Table Games policies and procedures in partnership with Casino Operations and the Director, Table Games – Woodbine, Great Blue Heron casino and compliance
• Evaluating current business models and proposing and implementing approved changes
• Developing and providing support, leadership, and direction to Table Games Management
• Ensuring the compliance of Table Games operations to legislation, policy, and procedure
• Developing and maintaining the schedule with a Scheduling Coordinator to ensure proper scheduling practices and to ensure fair and equitable division of shifts within the Table Games department
• Ensuring the administrative responsibilities associated with VR, Leave Management and Performance Improvement are maintained as per procedure
• Reviewing table gaming mix and operating procedures and identify opportunities for efficiencies across the GTA
• Researching current and future trends as they relate to products and systems, making recommendations for improvements across the GTA
• Monitoring all table games reporting, including labour costs across the GTA
• Responding to all guest feedback directed at the Table Games department and resolving issues that are escalated
• Communicating effectively with all appropriate business units
• Developing and cultivating strong working relationships with all stakeholders: guests, management, employees, regulators and vendors
• Developing strategies to ensure the retention of existing and growth of new VIP play within the GTA
• Ensuring compliance with licensing laws, FINTRAC, health and safety and other statutory regulations and programs including AGCO and GCE Table Games Management systems
• Managing other initiatives as required.

Education and Qualification Requirements:

• Minimum 10 years’ experience in gaming operations management
• Post Secondary education or suitable combination of education and experience
• Computer literacy in MS Office (Word, Excel, Power Point and Outlook)
• Energetic, highly motivated and creative
• Excellent written and verbal communication skills
• Proven leadership skills and the ability to train and develop employees
• Highly organized with the ability to multitask in a fast-paced environment
• Ability to obtain Serving it Right License certification
• Ability to exceed internal and external guest expectations through timely, effective and service oriented communication
• A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests
• A willingness to learn, develop and achieve new skills for personal and professional development
• Live GCE’s Values on the job: Integrity, Service Excellence, Drive to Succeed, Team Engagement, and Citizenship
• A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence

What’s in it for you?

• Access to health, vision care, dental benefits, and a retirement program with competitive matching options.
• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success.
• We provide you with the tools and technology needed to delight your clients.
• You’ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: an environment that values diversity as a source of strength.
• This isn’t your typical “corporate” job. We work hard and we have fun!

The only thing we don’t play games with….is your career!

Great Canadian Entertainment

Spero Media, a full-service media planning/buying and advertising agency that primarily focuses on sports and entertainment, is growing again, and we are looking for an Account Manager to join our growing team.

Our active clients include US Open Tennis, New York Jets, The Capital One Orange Bowl, New York Mets, SNY, WWE, the MLB All-Star Game, and many others.

We’re searching for an organized and enthusiastic individual to join our team. This position is ideal for a college graduate with 2-3 years experience in media planning and buying who is interested in actively participating in marketing and advertising.

IF YOU DO NOT HAVE EXPERIENCE IN MEDIA BUYING AND PLANNING PLEASE DO NOT APPLY. THANK YOU.

Responsibilities include:

• Media buying and media planning
• Marketing and promotion planning and execution
• Gathering and organizing rate and research information
• Interacting with vendors and clients
• Monitoring media buys, delivering traffic instructions, confirming spot delivery with stations/networks
• Account management
• Post-buy reconciliation

Additional Qualifications:

• Bachelor’s Degree from an accredited university
• Must be highly organized, detail oriented and have the ability to multi-task and work effectively under pressure in both a team setting and individually
• Must possess superior verbal and writing skills
• Familiarity with traditional and non-traditional media (including mobile, digital, etc.)
• Solid research skills
• Able to work well under pressure and deadlines
• An interest in sports and entertainment
• Excellent computer skills (MS Office, Excel, Power Point, etc)
• Ability to think strategically

Compensation: Commensurate with experience. Benefits included.

NOTE: Resumes without cover letters will NOT be considered

No phone calls

Spero Media

The OSEG Ticket Sales and Service team is looking to add a high performing and proven sales and service professional to join our growing team. The Ticket Sales and Service team is focused on the creation and delivery of the best sports and entertainment experience in the Greater Ottawa/Gatineau area. Our sales professional work closely with members of our Sports Business Operations team (Business Intelligence, Brand & Content, Digital Marketing) to drive our fan engagement and conversion strategies. 

What you’ll do: 

• Execute ticket sales and service plans focused on new fan acquisition, pro-active servicing and account growth;
• Grow the Ottawa REDBLACKS and Ottawa 67’s fan base by selling and servicing existing ticketing packages (Season Seats, Flex Packages, Group Tickets, Single Game Tickets): 

Account and Relationship Management

• Manage existing book of REDBLACKS and 67’s season seat members through the execution of our ticket sales and service plan. Including season seat benefit execution, game day hosting and customer service;
• Enhance season seat member experience through pro-active sales and service strategies;
• Grow existing book of business through referrals, product add-ons, upgrades and cross selling other OSEG properties; 

What’s needed: 

• 1-3 Years in a direct sales or relationship management role; 
• Experience with cold calling and face to face selling;
• Experience in a high-volume sales and services environment;
• Self-starter with ability to manage multiple projects in a dynamic environment with shifting priorities;
• Analytical thinker with the ability to make data driven decisions to meet changing consumer needs;
• Highly motivated with a preference to working in a high-paced environment;
• Strong organization and time management skill;
• Salesforce experience considered an asset;
• Digital Sales and Marketing experience considered an asset;
• Bilingual English/French considered an asset. 

Why OSEG? 

OSEG operates the largest professional multi-sport business in Ottawa, operating the Ottawa REDBLACKS, and Ottawa 67’s, while hosting basketball, soccer, live events, concerts, festivals and year-round community activities.  

Our employees are empowered to make sure our customers and fans keep coming back – it is our secret sauce that sets our events and our venue apart. To do that OSEG fosters a culture that values respect, teamwork, hustle and humour. We offer a competitive total rewards package, unique entertainment and fitness perks, an unbeatable location on the canal in the heart of the Glebe and a backstage pass to one of Ottawa’s busiest sports and entertainment hubs. 

TD Place is an advocate for equity, diversity, and inclusion and invites and encourages all candidates to apply for this role, including women, Indigenous peoples, members of racialized communities, persons with disabilities and persons of minority sexual orientations and gender identities. Additionally, we are happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance. 

We acknowledge the time and effort that is required to apply and thank all applicants for their interest. Depending on volume, we may only be able to respond to those who demonstrate within their application that they meet the requirements of the role.

Interested? Please visit: https://www.tdplace.ca/careers/  

Ottawa Sports and Entertainment Group (OSEG)

Purpose of Role

Entain’s vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for our customers, revolutionizing the gambling space as we go. We’re home to a global family of more than 25 well-known brands, and with a focus on sustainability and growth, we will transform our sector for our players, for ourselves and for the good of entertainment.

Working within the VIP and wider Retention & CRM Team for Sports Interaction, The VIP Account Manager will be responsible for servicing, maintaining, retaining, and reactivating a key book of Sports Interaction’s VIP business. Developing new VIP customers, growing player lifetime value, and revenue contribution for assigned VIP customers are key objectives for this role.

Key Responsibilities

· The Account Manager will be responsible for cultivating and developing relationships and serve as a trusted consultant to our most financially invested players in their VIP base

· Consistently engage with their VIP book of business via phone calls, emails, SMS, and chat

· Serve as an industry expert and act as a liaison between our highest value players and the operations team to resolve bugs and maintain retention of their designated VIP base

· Ensure that our clients receive the highest level of sales and operational customer service by leveraging a highly consultative approach

· Host and entertain key clients at events throughout the year

· Take lead on and/or assist in organizing and planning VIP events throughout the year

· Work collaboratively with cross-functional teams (Product for feature development, VIP CRM Lead for VIP specific promotions, Security, Payments & Trading team to resolve issues and questions) to drive revenue growth with VIP base

· Strong quantitative aptitude with the ability to analyze campaign performance statistics on their VIP base.

· Partner with VIP Manager and CRM Director to build consultative engagement and reactivation approaches using market trends, VIP research, and industry-specific case studies

· Provide ongoing feedback to the Product, Marketing, and Trading teams on VIP requests and ideas

· Exceed sales, pricing, and yield goals; effectively manage individual quarterly reactivation and engagement goals

· Support Customer Service with escalations from VIP clients

· Assist in daily marketing tasks to support daily promotions

· The position does not require handling direct reports

Specialist Skills & Experience

· Possess outstanding communication and presentation skills; ability to connect and reconnect VIP base through high-level relationship building with their dedicated base.

· Extensive Customer Service experience

· Excellent telephone skills – able to handle high call volume

· Customer Focused

· Ability to generate revenue on own initiative based on personal account relationships

· Accuracy and Attention to detail

· Rapport building skills

· Team player with a strong work ethic

· Knowledge of Microsoft Office

· 3 or more years of customer service or account management experience, including in-person hosting

· Event coordination experience an asset

· Experience with CRM technologies an asset

· Experience in Sports and/or Gaming industries an asset

· Some travel may be needed.

· Some weekends or evenings may be required.

Qualifications & Educational Requirements

· Must possess a High School Diploma / Vocational Diploma / Short Course Certificate / Bachelor’s Degree / College Degree, any field.

Diversity and Equal opportunities:

Entain is committed to creating an inclusive environment where everyone is treated fairly. We respect and encourage diversity and strive to ensure that individuals receive equal treatment in all aspects of their employment.

Sports Interaction

Title: Sr/Business Development Manager

Locations: Remote: Canada/North America

Line of Business: Business Development, Player Support

Contract: Permanent

Salary: Highly Attractive + Bonus / Incentives

Overview

Pole To Win is looking for a Senior Business Development Manager or Business Development Manager to develop relationships and grow new business revenue within the video games industry. This individual will be a dynamic and highly motivated sales manager, who will cultivate and build long-term relationships with new clients, close new businesses, liaise with decision-makers, negotiate service contracts, and manage client relationships.

This position is perfect for an engaging, personable, enthusiastic, and results-orientated individual, with a passion for video games and helping developers through post and pre-production services. Growth will be driven through growing and managing relationships with a dedicated client base through creative solutions matching to developer’s needs. The successful candidate will have a track record of exceeding KPIs through cultivating and growing relationships. This role will report to the Head of Business for Player Support.

This is an individual contributor’s new business sales role.

What you’ll be doing

• Generating new business / large new logo business with a focus on player/customer support and community management solutions.,.
• Creating a client base through content-lead outreach campaigns and developing and executing contact strategies including cold calling, and social and business networking.
• Developing a partnerships strategy in partnership with other key stakeholders in the business and attending client meetings, presentations, trade shows, etc.
• Managing the full sales cycle from prospecting to closing and working collaboratively with the delivery teams to create effective solutions for each new client.
• Identify new prospective clients, develop and execute sales development strategies for these and develop net-new business sales to agreed sales targets
• Qualify all sales leads, provide value/benefit assessments, and generate plans to close, and work with the service delivery teams to create quotations for new and existing customers.
• Act as Key Account Manager for selected customers, managing the relationship with the client, customer review meetings and participating in communications with the client, and handing over to our Client Partnership Management team.

What we’re looking for

• Experience selling customer services, outsourcing services, or adjacent services – ideally player support, community, and related tech products and services to different stakeholders at all levels of target organizations
• Knowledge of Player/Customer Support Management either within business development, account management, or operations with a large network of Player Support contacts in the gaming industry.
• Proven track record of exceeding targets through building strong client relationships or significant experience in selecting and managing outsourced vendors in the games industry, or alternatively fintech, new-gen technologies, or social media sectors.
• Refined communication skills across all communication channels with the proven ability to work largely unaided in detecting, qualifying, and closing new business.
• Excellent problem-solving, and analytical skills with strong experience with spreadsheets, word processing, and sales CRM tools.
• Effective time management and must be comfortable working at senior executive contact levels.
• Must be self-motivated and able to operate in a remote environment whilst traveling when required.
• Must have a dedicated workspace if working from home.
• Experience managing a revenue pipeline with excellent presentation, communication, and interpersonal skills.
• Ability to forecast opportunities, be self-motivated, organized, with a passion for gaming.
• An organized individual with a passion for gaming.

Benefits

• Highly Attractive and competitive basic salary with a personal incentive plan.
• Working with people creating cutting-edge interactive entertainment.
• Excellent OTE with % based commission package.
• Group pension scheme and death in service benefit.
• Dynamic and entrepreneurial culture.
• Video games-focused environment.
• The opportunity to work with video games pioneers creating cutting-edge interactive entertainment

Who we are

PTW is a boutique games services company that provides custom solutions worldwide. We believe in accelerating innovation across the globe. We started more than 25 years ago and since then, have grown exponentially year-on-year to who we are today. Our history is in gaming, and we are still gamers at heart. In our time within the games industry, we have worked on over 1,500 titles across all genres and all platforms.

We have grown rapidly over the past few years and now have 16 sites spanning the globe. The PTW umbrella of companies includes SIDE, 1518, OR Esports, and Entalize. SIDE works at the cutting edge of interactive media as a provider of audio services for the global entertainment market. 1518 is known industry-wide for world-class art and is also our in-house game and product development studio.

Basically, anywhere in the world, on any platform, in any genre, we can help come up with a custom solution to make games run better, get to market faster, and enhance the lives of more players.

In summary, we connect and bring fun to the world.

Welcome to PTW

PTW

ABOUT DRIVE SHACK INC

Drive Shack Inc. is a leading owner and operator of golf-related leisure and entertainment businesses focused on bringing people together through competitive socializing. Today, our portfolio consists of American Golf, Drive Shack and Puttery.

ABOUT PUTTERY

Puttery is a modern spin on putting, re-defining the game with unique twists at every hole. Bold and full of possibilities, guests can enjoy a high-energy atmosphere, combining competitive socializing and innovative auto-scoring technology within an immersive experience as they move from one course to the next. With plentiful curated culinary offerings and inventive craft cocktails, all centered around a lively bar area with great music, guests can nosh the night away before, during and after their tee time. To learn more or plan your visit, please visit puttery.com.

Job Purpose

The Director of Sales is responsible for creating connections with guests to optimize venue options most ideal for the guest’s needs. Also, responsible for driving revenue by prospecting, booking, and coordinating events via corporate and community networking. This role must be well-versed in venue operations and must recognize what variations within the venue are best suited to enhance any guest’s experience. The Director of Sales is expected to understand the flow of guests from the entrance, through gaming, dining, service, and beyond. Partnership with each Department is a must to ensure accuracy in Event execution.

In addition, the Director of Sales is responsible for effectively communicating with operations regarding the setup, execution, follow-up, and highlights needed to execute all events within the venue. Event execution is expected to follow along with Event Sales guidelines, and the Director of Sales is expected to understand pricing, budgets, and projections in order to hit set Sales Goals.

Responsibilities

• Generate leads to promote, sell, and execute events within Puttery
• Negotiate contracts with clients, while obtaining deposits/balances due
• Prepare sales reports (weekly, monthly, and quarterly)
• Communicate events, strategies, and expectations with the Operations team
• Initiate and support the local community and corporate outreach for sales, events, and Puttery
• Responsible for knowing assigned local markets for social and corporate networking opportunities to help drive revenue
• Maximize revenue by implementing upselling techniques
• Provide leadership and mentorship to all Puttery Team Members
• Perform administrative duties, like time-keeping, payroll, and inventory as necessary
• Promote company-sponsored training and growth initiatives
• Develop and maintain good working relationships with a variety of people, including vendors, other departments, staff, and senior management
• Generate and support programs to drive a culture of high performance, innovation, and fun
• Create and maintain a climate of understanding and respect for all Puttery Team Members
• Perform other duties as assigned and requested by General Manager

Qualifications and Skills

• 3-5 years’ experience in Sales within a high volume, complex leisure entertainment concept
• Familiarity with market trends and the industry’s best practices
• Accuracy and speed in handling “in-the-moment” conditions and providing solutions with hospitality and guest experience as a priority
• Outstanding verbal and written skills, and experience working with staff on all levels
• Prior experience managing major projects and supervising day-to-day activities of workers
• Ability to communicate effectively and efficiently across levels within the organization.
• Working knowledge of various computer software programs (MS Office, Sales Technology, CRS, and Point of Sale systems)
• Work extended hours as required and/or during busy periods based on business needs.
• Operate a personal computer and use required applications.
• Work with minimal supervision
• Read and comprehend complex printed data/information and reports
• Possess excellent verbal and written communication skills
• Support the onboarding and training of new Team Members
• Excellent interpersonal and customer service skills, promoting excellent Puttery hospitality
• Excellent organizational skills and attention to detail
• Supervising all Sales and Events preparation and ensuring strict adherence to food & beverage hygiene regulations
• Recognizing, maintaining, and improving safety and sanitation
• Excellent time management and customer service skills
• Strong analytical and problem-solving skills
• Proficient in Microsoft Office Suite or similar software

Education

• 4-Year Bachelor’s degree in Business, or relevant field is a plus

Puttery is committed to equal opportunity in the workplace, preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions. Additionally, Puttery takes action to prevent retaliation and to create a respectful, equitable, and inclusive environment for everyone.

Compensation

$75,000/$85,000 based on experience + Commission

Puttery

Xebia is seeking a Director, Business Development to grow our North American business and join our fast-growing team. We are a diverse company that values teamwork and the individual chosen for this role must show a high level of emotional intelligence, succeed through both individual performance as well as teamwork and have the business acumen to help the team succeed. The ideal candidate will have experience growing a diverse portfolio and be skilled at identifying opportunities to close the business and the individual will have experience selling solutions within BFSI/Retail/CPG/Entertainment/Travel/Hospitality industry. Experience working with AWS and GCP Cloud Partners and at an end-to-end service provider is a definite plus.

Responsibilities

• Procure, process and close net new business
• Build pipeline and generate new revenue against a quota, focusing mostly on new logo clients with high potential for Xebia services; this is a key metric of your success
• Build and develop strong knowledge of your sales territory and design a proactive approach to driving new business for Xebia
• Position Xebia as a trusted partner with decision makers in the potential and existing client organizations
• Build, execute, and continuously refine your account and pursuit plans
• Build internal network and relationships with key stakeholders, including management, practices, and account teams; get up to speed on Xebia’s history, key value propositions and experience
• Identify, articulate, orchestrate, and win multi-discipline technology services deals
• Manage all your sales activity in CRM
• Be an active team member – contribute ideas, share experiences, come up with initiatives
• Collaborate with Xebia technology partner companies to win business, work with Xebia’s alliances team
• Qualify and drive complex RFP/RFI responses as required
• Collaborate across Xebia eco system to effectively drive new business
• Stay current on the latest technology and market trends via continuous learning
• Stay abreast of current events across Xebia Business Units and utilize that knowledge of the market and competitors to identify and develop Xebia’s selling propositions and differentiators

Requirements

• Proven history solution selling large/complex (new) product development, platform engineering and cloud services at an enterprise level to Global 2000/Fortune 500 clients
• Industry Knowledgeable Business Development Professional, Self-starter who can quickly learn in a matrixed organization, build an internal network, and bring together XEBIA’s world class capabilities to deliver strategic value to our clients
• Have an extensive experience selling solutions within BFSI, Retail, CPG, Entertainment, Travel & Hospitality industries.
• Experience with Cloud Solutions and working with AWS and GCP Partners is a plus
• World class time management and listening skills
• A leader who can inspire excitement in a prospect and within the Xebia teams you will engage
• Demonstrated track record of identifying and closing new business using consultative and collaborative multi-discipline team approach
• Good understanding of industry trends and ability to drive positive change via the latest technology solutions in Cloud, Digital, Big Data, Analytics, Core Software Engineering, Legacy Modernization, DevOps, Agile, Automation and more
• Ability to develop long term client relationships at all levels of client organizations including C Suite
• Use to building and managing account plans and CRM sales activity on an ongoing basis
• Experience with evangelizing transformational ideas and building a vision for large enterprise clients, leading to real long-term value via the use of advanced software engineering and technology consulting services
• Good understanding of the latest advances in software engineering and platform-based technology services, from idea to delivered results
• Ability to work with and lead teams of highly skilled professionals on a deal basis
• Proven track record of collaborating with technology vendors to close business
• Experience with proactive selling, RFP and RFI response orchestration
• Exceptional leadership/management skills and superb oral and written communication, with seasoned presentation skills
• Strong negotiation skills
• Bachelor’s degree or higher

Benefits

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare and Dependent Care)
• Short-Term and Long-Term Disability
• Life and AD&D Insurance
• Employee Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off

Xebia

About us

We offer you a challenging job in a fast-growing company with a well-known reputation in the worldwide entertainment industry. You’ll get the feeling that everyone around you is pulling together to get things done, whether you’re working in the office or in the warehouse. We wouldn’t be where we are today without our people. As one of the largest single-source suppliers of leading-edge technologies and high-quality solutions, we are excited about the future of the company, and we want you to be part of our success story. We encourage your opportunities for career growth and develop your talents. We also offer a competitive salary, comprehensive benefits, and a bunch of fun colleagues.

TO BE CONSIDERED FOR THIS ROLE, PLEASE COMPLETE A BRIEF PERSONALITY ASSESSMENT. SEE THE LINK BELOW. THIS WILL ALLOW FOR US TO GET TO KNOW YOU BETTER.

· Complete this survey, https://go.apply.ci/s/93A71B0000

· Attach a copy of your resume to the completed survey and indicate the position applying for

What Will You Do?

Supervise Customer Service Department

• Manages a team of assigned Sales Coordinators and ensures they comply with company guidelines particularly related to quality of service.
• Hiring, managing, scheduling, and training the Sales Coordinators
• Support sales process with full cycle coordination (quote to invoice), for USA and Canadian Sale Reps.
• Order processing (end to end) of Purchase Orders for drop shipments, custom orders and stock orders.
• Checks orders to ensure back orders are ordered for inventory shortages and release orders by priority level.
• Run reports to ensure stock orders for 2-month supply are maintained. Run product history reports on the Key Client accounts to ensure that we keep equipment levels available with proper restocking quantities.
• Coordinate the manufacturing point, scheduling, shipment and delivery of product. Prioritize and negotiate product availability with the expeditor
• Understand and follow policy guidelines relative to stock orders, no-charge orders, special charges, quality compliance, credit, freight recovery, commission levels and commission splits
• Follow up daily on order status and notify customers or sales reps of any changes. Work with production management and expediting to meet customer requirements

Process Improvement and Training

• Drives initiatives to improve day-to-day efficiency and processes
• Identifies opportunities to update or improve customer service procedures and makes recommendations to the Vice President of Operations.

What Do You Need to Succeed?

• Post-secondary degree or diploma
• A minimum of 4 years’ proven sales process support experience in a logistics or 3PL environment
• Dynamic and well-organized with the ability to prioritize and multitask
• Experience working with an inventory management software
• Proficiency in the Microsoft Office suite
• Exceptional problem-solving skills and autonomous decision-making abilities
• Strong customer service orientation and interpersonal skills
• Proven Team collaboration skills – partnering with managers, executives, sales, marketing and customers
• Exceptional interpersonal/team-building skills including the ability to communicate with all levels of the organization and participate in multi-functional teams
• Detail-oriented, demonstrate strong written and verbal communication skills
• Ability to work in a dynamic environment and be results and deadline-driven
• Be proactive in identifying, resolving and communicating challenges
• Good organizational and time management skills
• Possess excellent follow-up capabilities, ability to prioritize and handle several projects simultaneously

Preferred Skills

• Knowledge of the Entertainment Lighting industry
• Bilingual in English and Spanish preferred

TO BE CONSIDERED FOR THIS ROLE, PLEASE COMPLETE A BRIEF PERSONALITY ASSESSMENT. SEE THE LINK BELOW. THIS WILL ALLOW FOR US TO GET TO KNOW YOU BETTER.

· Complete this survey, https://go.apply.ci/s/93A71B0000

· Attach a copy of your resume to the completed survey and indicate the position applying for



A.C. Americas is a respectful, caring and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. Applicants need to make their requirements known when contacted or alternatively you may contact Human Resources.

A.C. Lighting Inc.

Loews Hotels & Co.