Chicago Casting Calls & Acting Auditions

Executive Events Coordinator I

Location: Chicago, IL
Duration: 4 months with possible contract to hire/with possible extension

Description:
Top 35 skill sets:
Previous experience in full cycle events
Flexibility and ability to adapt to fastpaced environment & events
Exceptional skills in hospitality for customers and event guests
Excellent oral and written communication skills
Tracking event metrics

Critical details :We have a team of very experienced event managers. We’re willing to teach whoever comes into this role, but do require some experience. This will be a team of 7, with most people being contractors.
The Campus Events Team designs and produces events that bring together executives, partners, customers and employees. We are seeking a candidate who is passionate about hospitality and events to join our New York based events team. Our events vary from in-person, virtual, and hybrid experiences. Success in this role requires agility, clear and compelling communications, outstanding organizational skills, and the ability to collaborate cross-functionally. This individual will work closely with Security, Space Planning, Facilities, Workplace and Guest Services Teams to deliver successful events.
We are seeking a candidate who is passionate about hospitality and events to join our Chicagobased events team. Our events consist of inoffice, white glove experience for our colleagues and guests. Success in this role requires agility, clear and compelling communications, outstanding organizational skills, and the ability to collaborate crossfunctionally. This individual will work closely with Security, Space Planning, Facilities, Workplace and Guest Services Teams to deliver successful events.

Roles & Responsibilities:
The position is responsible for the operational excellence of our meetings/events and the holistic guest experience including but not limited to: customer meetings, executive receptions, intimate dinners, town halls and employee events
Continuously research and report innovative and creative event and entertainment options
Solid office management / workplace environment knowledge
Strong customer service and executive interaction experience
Understand client brand and product positioning with the ability to ensure consistent, onbrand messaging for all events
Continuous development of team playbooks and standard operating procedures
Organize logistics, from beginning to end, for customer facing meetings, town halls, etc.
Pre, onsite and post event logistical management
Key stakeholder for GCal calendar management for internal event space
CoManage vendor relationships (agencies, vendors, caterers, etc.) and work with internal teams.
Liaise and negotiate with vendors to achieve the most favorable terms for goods and services
Management of event statistics and ad hoc reporting
Manage various workplace projects as assigned
Multitask many events and projects at one time

Required Skills:
Experience will be evaluated based on alignment to the core competencies for the role
Highly personable and customer service focused with great attention to detail
Excellent written and verbal communication with ability to proactively address client’s needs
Experience in managing budgets, financial planning and tracking
Excellent problemsolving skills with ability to creatively negotiate demands
Resultsoriented, customerdriven, and organized
Assess and prioritize workload in a strict deadline centric environment
Thrive on teamwork and overcoming obstacles
Ability to work a flexible schedule as needed
Indepth knowledge of Microsoft Office programs (Word, Excel, Outlook, and PowerPoint) is necessary

As an equal opportunity employer, ICONMA pride itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, colour, gender, age, Sexual orientation, citizenship, or disability.
 
ICONMA

LeadStack Inc. is an award-winning, one of the nation’s fastest-growing, certified minority-owned (MBE) staffing services provider of the contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we’re proud to partner with some of the most admired Fortune 500 brands in the world.
 
We have an immediate contract position with one of our direct client. If you are interested and available, please respond with your resume ASAP and suggest a good time to call you.
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Job Title: Executive Events Coordinator
Location : Chicago, IL 60654 (100% onsite 5 days a week)
Pay rate: $27/hr on W2
Contract durations: 2 months (until end of Jan, 2024) with potential to extend
Positions : 2
 

Description/Responsibilities: Looking for 2 people, opening new floors in Chicago tower, increase in events at Chicago tower. A lot of high level, executive white glove/non-profit events happening in the next month. 2 additional team members. Setting up a room/coffee, making sure stations are set up, arranging catering.
Experience level – 1-3 years’ experience.
Flexible, working on site 5 days a week, someone who is willing to learn. In Office events would be preferred.
Events experience is mandatory. Corporate experience is highly preferred, working with vendors/suppliers. Flexibility/Eagerness to learn
 
Top 3-5 Skills:
– In office events experience is highly preferred (2-3 years’ experience with events is mandatory)
– Working in a fast-paced environment
– Salesforce experience is preferred, g-suite is preferred
– Hospitality experience is preferred (hotels)
 
Background: Events experience Mandatory/Hospitality industry is OK
 
Education: Degree preferred

A brief high-level overview of the role : The individual in this role will be supporting Chicago’s real estate and workplace services events. This including vetting, scheduling, planning, and executing events for our internal partners, ERGs, and nonprofits. This is an in-office job, with no remote option.

The Campus Events Team designs and produces events that bring together executives, partners, customers and employees. We are seeking a candidate who is passionate about hospitality and events to join our New York based events team. Our events vary from in-person, virtual, and hybrid experiences. Success in this role requires agility, clear and compelling communications, outstanding organizational skills, and the ability to collaborate cross-functionally. This individual will work closely with Security, Space Planning, Facilities, Workplace and Guest Services Teams to deliver successful events.

Roles & Responsibilities:
-The position is responsible for the operational excellence of our meetings/events and the holistic guest experience including but not limited to: customer meetings, executive receptions, intimate dinners, town halls and employee events
-Continuously research and report innovative and creative event and entertainment options
-Solid office management / workplace environment knowledge
-Strong customer service and executive interaction experience
-Understand *** brand and product positioning with the ability to ensure consistent, on-brand messaging for all events
-Continuous development of team playbooks and standard operating procedures
-Organize logistics, from beginning to end, for customer facing meetings, town halls, etc.
-Pre, onsite and post event logistical management
-Key stakeholder for G-Cal calendar management for internal event space
-Co-Manage vendor relationships (agencies, vendors, caterers, etc.) and work with internal teams.
-Liaise and negotiate with vendors to achieve the most favorable terms for goods and services
-Management of event statistics and ad hoc reporting
-Manage various workplace projects as assigned
-Multitask many events and projects at one time

Required Skills:
-Experience will be evaluated based on alignment to the core competencies for the role
-Highly personable and customer service focused with great attention to detail
-Excellent written and verbal communication with ability to proactively address client’s needs
-Experience in managing budgets, financial planning and tracking
-Excellent problem-solving skills with ability to creatively negotiate demands
-Results-oriented, customer-driven, and organized
-Assess and prioritize workload in a strict deadline centric environment
-Thrive on teamwork and overcoming obstacles
-Ability to work a flexible schedule as needed
-In-depth knowledge of Microsoft Office programs (Word, Excel, Outlook, and PowerPoint) is necessary

To know more about current opportunities at LeadStack, please visit us at https://leadstackinc.com/careers/.
 
I can be reached on [email protected] /(510) 405 0566. 
LeadStack Inc.

Path Construction is seeking a qualified Accounts Payable Coordinator to join our organization out of our Arlington Heights, IL office and be part of the accounting team. We are a rapidly growing general contractor headquartered in Arlington Heights, IL with additional offices in Charlotte, NC; Scottsdale, AZ; Knoxville, TN; and Dallas, Texas with projects throughout the United States.

About Us:

Founded in 2008, Path Construction is a Chicago based general contractor providing a vast array of construction services to multiple regions throughout the country. Our expertise is very diverse and includes experience on small and large projects of many different types, including but not limited to: healthcare, multi-family, hospitality, education, retail, transportation, self-storage, senior living, water and waste treatment, convention centers, laboratories, correctional, and institutional. The main philosophy and strategy for the growth of our organization is to be on the cutting edge of all aspects of the construction process. Additionally, our unmatched customer satisfaction and, most importantly, the development and quality of our people drive our success. For more about us, please visit our website at www.pathcc.com.

Duties for an Accounts Payable Coordinator include:

• Set-up subcontracts and purchase orders in Job Cost System
• Ensure all Subcontractor/Suppliers invoices are submitted as required by subcontract and purchase order agreements
• Ensure change orders are processed accurately and timely
• Maintain Accounts Payable Database including but not limited to updating vendor information, verifying Federal Tax ID Numbers, and ensuring payments are directed to the proper remittance address
• Scheduling and preparing checks
• Resolving purchase order, contract, invoice, or payment discrepancies and documentation
• Review Vendor Statements
• Ensure all Subcontractors and Supplier Invoices are processed accurately and timely
• Ensure proper matching Revenues and Expenses for all projects
• Ensure Subcontractor/Suppliers Waivers of Lien are received and correct
• Ensure Subcontractors and Suppliers are paid in accordance with contractual terms
• Ensure all Path Compliance requirements for W-9’s, Insurance Certificates, EEO, and other documents are met by Subcontractors and Suppliers
• Follow-up on outstanding accounts payables invoices
• Ensure good communication with Path Vendors – calls and e-mails are responded to timely
• Ensure compliance with sales and use tax regulations
• Analyze project variances and ensure the team has the required information to take corrective action
• Compile information for external auditors, as required
• Process and distribute 1099’s annually
• Ensure payment discounts are taken when appropriate
• File 1099 annually with the IRS
• Assist with special projects as requested
• Work well with Path Team Members to ensure company goals are met for customer satisfaction, safety, and profitability

Requirements

Path Construction is looking for someone with the right skills and attitude with relevant experience and skills including:

• A college degree in accounting/business administration is desired, but equivalent experience in these fields will be considered
• Minimum of 2-5 years previous experience, preferably in a construction project cost environment
• Strong attention to accuracy and detail
• Exceptional customer service and communication skills, communicating with all levels in the organization
• Strong PC skills including proficiency in Excel and Sage Construction CRE 300 is preferred

Benefits

• Competitive Compensation
• Certification Training
• 401(k)
• Health, Dental, Vision, Life, Long-Term and Short-Term Disability Insurance
• Company cellphone and computer
• Financial and Mental Health Support through a third party
• Travel and Entertainment Discount Program

Path Construction

Company Description

WNDR is a leading art and experiential entertainment institution with locations in Chicago, Seattle, San Diego and (soon to open) Boston. WNDR is expanding and we need the right talent to help us grow. With dozens of installations by iconic artists as well as captivating pieces by its own collective of artists and makers, WNDR brings together visitors from all walks of life to experience the power of art and technology to enjoy a WNDRously immersive environment replete with burgeoning food & beverage and events programs.

Role Description

This is a full time, on-site role for a Director of Marketing for the WNDR company (headquartered out of Chicago, IL). As the Director of Marketing, you will be responsible for developing and executing direct to consumer and limited B2B marketing strategies, overseeing media relations/PR/digital & traditional advertising, and managing social media and online presence. You will also work closely with the team to ideate/engineer and deliver delightful and meaningful experiences to visitors, establish the WNDR brand as a leading voice in art and technology, and drive brand awareness and visitor growth.

Qualifications

• 8+ years of experience in marketing, with a proven track record of success in developing and executing digital and more traditional marketing strategies to drive visitor growth within a Ticketed and/or Hospitality business.
• Especially beneficial will be experience marketing direct-to-consumer and developing a CRM from the ground up.
• Excellent leadership and project management skills, with the ability to multitask and prioritize effectively
• Excellent written and verbal communication skills, with the ability to inspire and influence the team and deliver effective presentations to stakeholders
• Expertise in social media and digital marketing, with knowledge of SEO, SEM, email marketing, and web analytics tools
• Understanding of the art and entertainment industry, with knowledge of relevant trends, artists, and events
• Bachelor’s degree or higher in marketing, communications, or a related field

WNDR Museum warmly welcomes people of all ages, identities, ethnicities, beliefs, religions, and backgrounds to join our team. WNDR is an equal opportunity employer, fully committed to achieving an inclusive and diverse workplace and we strongly encourage nontraditional candidates to apply. We hold ourselves to our commitment and continuously strive to attract, engage, and grow with our talented team.

WNDR Museum

We are looking for a talented YouTube Influencer to join our community. The ideal person should have a track record of producing content that resonates with people who love to hustle. As a YouTube Content Creator, you’ll be responsible for creating unique, entertaining, and compelling video content inside the Fud app. The goal is to teach your know-how inside the community and how they can turn it into a side hustle.

Requirements

Responsibilities:

• Writing scripts and producing short-form video content
• Developing original concepts for videos that capture the interest of the Fud Community
• Grouping videos into courses
• Creating engaging visuals, including thumbnails using editing tools.

Requirements:

• You are aware of the trends in the future of work, hustling, and entrepreneurship
• Ability to follow trends and understand the type of content that drives engagement
• Have a passion for the following topics:
• Gig Economy — like DoorDash, Uber, or Lyft
• Creator Economy — YouTube, TikTok, or Instagram
• Online Business — including blogging, podcasting, and online courses
• Freelancing and Consulting — social media marketing, graphic design, and more
• E-Commerce — including Amazon, Shopify, and your own online store
• Reselling and Thrifting — including eBay, Etsy, Mercari, Poshmark, and others
• Self-Publishing — including Kindle Direct Publishing and Canva
• Local Services — including cleaning, knife sharpening, notary services, pet waste removal, and more
• A willingness to share know-how through video
• An abundance mindset
• An entrepreneurial spirit
• High level of initiative and positive approach

We are a community that values diversity.

Benefits

Why should you join Fud?

• Work from anywhere and set your hours
• Discover how to make money from your expertise/know-how
• Find a community of like-minded hard-working solopreneurs and entrepreneurs

Fud, Inc.

Position: Event Sales Manager

Company: WickedBall Chicago

Are you ready to take your career to the next level? WickedBall Chicago is seeking a dynamic and energetic Event Sales Manager to join our team and help us continue to create the coolest indoor entertainment experiences, including Bubble Soccer, Archery Tag, Nerf Battles, Laser Tag, and Dodgeball!

As our Event Sales Manager, you will play a crucial role in driving our company’s revenue by increasing reservations and events, building relationships with clients, and implementing innovative marketing strategies. Your primary objectives will include:

1. Increase company revenue through reservations and events.
2. Market and sell our unique entertainment packages for private and corporate events.
3. Launch promotional days to boost revenue.
4. Develop and implement sales strategies in alignment with our company’s objectives.
5. Analyze sales data and provide reports to management to drive changes in our digital marketing plan.

Your essential job responsibilities will include:

1. Sales and Client Management: Promptly respond to sales inquiries, track leads, and meet or exceed sales goals.
2. Event Planning and Scheduling: Coordinate events, schedule staff, and provide oversight and direction to ensure every event is a success.
3. Marketing Initiatives: Maintain our brand’s positive reputation, develop targeted email campaigns, Create social media post, and reach out to media outlets for brand awareness.
4. Operational Tasks: Manage financial stewardship, maintain account reports, and ensure all equipment is up to standards.
5. Teamwork and Collaboration: Foster a spirit of teamwork and unity among department members and create a workplace culture consistent with our organization’s mission and values.

To be successful in this role, you will need:

1. Knowledge and experience in business, sales, marketing,Social media, and email marketing.
2. Excellent written and spoken communication skills.
3. Demonstrated ability to lead and develop a department and its staff members.
4. Proficiency in Microsoft Windows, Excel, and Adobe Suite products.
5. Availability to travel at least 25% of the time and work weekends and evenings as required.

In return, we offer a competitive salary of $35,000 per year, with the potential to earn even more through our uncapped commissions and quarterly bonuses. First year compensation is expected to earn a minimum of $55,000-$60,000. Average producer is expected to earn $78,000 per year, with no caps on earnings.

You will also have the opportunity for growth and advancement within our company, as well as enjoy regular team outings and a fun, relaxed work atmosphere.

If you are ready to take on this exciting opportunity and help us continue to create unforgettable entertainment experiences, we want to hear from you! Apply today and let’s make some magic together!

WickedBallChicago

WREX, the NBC affiliate in Rockford, Illinois is looking for an experienced, energetic individual to market its station on multiple platforms.

The Creative Services and Marketing Director is the driving force behind the National Murrow and Emmy® Award-Winning WREX brand. Your creative storytelling will entertain, inform, and engage our viewers alongside a team of producers dedicated to making our station stand out from the rest. From concept to post-production, this is your hands-on opportunity work with a talented group of people to tackle the daily writing, shooting, editing and graphic design challenges of marketing our NBC and MeTV content for on-air and digital.

Applicants should have strong knowledge of the Adobe Creative Suite & video production & animation. Marketing experience is preferred.

This position requires a relevant communications degree and/or at least 5 years of professional experience in production or graphics. Supervisory experience is a plus. This is a great position for someone ready to apply their own vision and creative perspective to their own department.

Since the job requires use of company vehicles, this offer is subject to approval by conducting a background check.

Paid vacation, holidays, personal days, a 401K retirement plan and matching along with the full suite of insurance benefits.

WREX is proud to a part of Allen Media Broadcasting. Throughout AMB, positions are available for candidates with all levels of experience and the advancement you are seeking.

Visit https://allenmediabroadcasting.com/careers for links to all stations and opportunities.

Contact:

Send resume to:

Ed Reams, General Manager

10322 Auburn Road

Rockford IL 61103

WREX Television, LLC. is an Equal Opportunity Employer.

13 WREX

Canlan Sports is the largest private sector owner and operator of recreational sports complexes in North America. The company’s success in the recreation-entertainment & hospitality industry is attributed to a combination of innovative programming, service delivery leadership and world-class sports complexes. We understand our customers’ need for service excellence and are committed to it.

Job Summary

Reporting to the Director, North American Programs; the Sports Manager, Soccer Leagues and Programs is a key member of the team at Canlan Sports. With a complement of in-house adult leagues, as well as youth leagues and instructional programs, this role is responsible for the product management, brand development, and strategic growth of soccer programming at Canlan Sports.

Responsibilities

• Develops adult and youth soccer league brand value propositions, product standards, pricing recommendations and delivery of best practices to create industry-leading customer experiences.
• Leads the development of Canlan’s in-house youth instructional programming, including the management of strategic partnerships.
• Works with Canlan Sports’ in-house tournament delivery team to develop and implement adult and youth tournament delivery programming.
• Works closely with the Director, North American Programs, to develop a product strategy and implement the vision for Adult and Youth soccer leagues at Canlan Sports which align with the organization’s strategic objectives, while accounting for a rapidly changing sports and recreation landscape.
• Provides leadership, product management, and support for Adult and Youth soccer leagues, including the development of the product calendar, relevant timelines, pricing models, registration processes and forecast projections, payment and collection considerations, and any additional support required for product delivery.
• Possesses subject-matter expertise on adult and youth soccer leagues in Canada and the United States, understanding and interpreting relevant participation trends, insights, and knowledge that will ensure that Canlan’s product offerings are timely, relevant, and maximize participant experience.
• Manages and leads ongoing discussions with direct reports and key relationships to ensure all aspects of operations, stats and scheduling, rules and regulations, sales and marketing, and priorities reflect established organizational standards.
• Collaborates with the Marketing team to ensure campaigns are timely, relevant, and executed in accordance with the product timelines at each location.
• Works with key internal stakeholders to identify areas of product cross-promotion, and opportunities with external stakeholders to enhance products with strategic partnerships.
• Develops tools and templates to assist reporting staff with national orders, marketing, and analysis, while assisting with purchase orders as required.
• Serves as a key stakeholder when engaging with external partners, vendors, and organizations that offer strategic value to Canlan Sports.
• Develops a high profile by taking an active role in appropriate business and professional associations that are deemed to be appropriate for the product category.

Qualifications and Education

• 8+ years’ experience in an Operations role specifically in Soccer (Football)
• Significant senior-level expertise with a proven track record of success in Multi-Unit Management, international experience an asset
• College Certificate or University Degree in business or a related field
• Registered Coaching Certificate with a recognized association(s)

Abilities, Attributes And Experience

• Demonstrated leadership and the ability to motivate, coach, and manage a team working towards strategic goals, and designing and implementing process efficiencies.
• Expertise in adult and/or youth recreational soccer programming, including the operation and execution of leagues, programs, and tournaments in Canada, and the United States.
• Strong computer skills, proven experience with Customer Relationship Management (CRM) systems, and the ability to adopt and adapt to new technologies.
• Strong interpersonal and writing skills, with demonstrated ability administering a Content Management System (e.g., WordPress).
• Experience administering online stats, scheduling, and scoring platforms with a league or tournament recreational sports focus.
• Ability to multi-task and balance multiple projects under pressure, utilizing project management systems to meet the needs of the business.
• Accounting or budget experience, including the ability to manage expenses, track revenue, and identify where areas of opportunity and weakness exist.

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial, and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices.
Canlan Sports

ABOUT VINCE

Established in 2002, Vince is a leading global luxury apparel and accessories brand best known for creating elevated yet understated pieces for every day. The collections are inspired by the brand’s California origins and embody a feeling of warm and effortless style. Vince designs uncomplicated yet refined pieces that approach dressing with a sense of ease.

Known for its range of luxury products, Vince offers women’s and men’s ready-to-wear, shoes, handbags, and home for a global lifestyle. Vince products are sold in prestige locations worldwide. The Company operates 44 full-price retail stores, 14 outlet stores and its e-commerce site, vince.com. The Company is headquartered in New York and operates a design studio in Los Angeles.

Vince is searching for talent to contribute to the future development of the brand who have passion, creativity, and an entrepreneurial spirit. As a company, we are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, a customer focused culture, a community to “give-back”, and competitive pay and benefits.

SUMMARY

Vince is seeking a dynamic, customer service driven Full-Time Store Manager for it’s Chicago location.

The Store Manager is responsible for the daily operation of the store. He/she must demonstrate leadership by maximizing profits, sales and the customer service experience. The Store Manager will hire, train and manage store associates to achieve the sales and profit goals, while also ensuring that store maintains excellent visual presentation and housekeeping standards. The Store Manager operates the store in accordance with the company’s operational guidelines while also following all loss control procedures and ensuring proper floor coverage to maximize store volume.

KEY AREAS OF RESPONSIBILITY:

· Achieve and exceed productivity and sales plan expectations

· Improve profitability by managing controllable expenses such as payroll, supplies and shrinkage

· Set an example of exceptional customer service by leading sales efforts on the selling floor

· Teach and monitor each associate to do client development

· Recruit, train, motivate and retain quality sales associates. Have bench strength for potential open positions.

· Set goals and manage to expectations by clearly communicating to the staff the metrics by which success is measured in each area of the business

· Meet monthly with each associate to discuss performance by reviewing productivity vs. goals. Coach and provide suggestions for improvement as necessary and address with progressive documentation as required.

· Maintain a high level of visual merchandising and housekeeping standards

· Perform daily paperwork reconciliation and other operational tasks

· Protect store assets and inventory. Reconcile inventory to identify and reduce shrinkage.

· Implement company policies and procedures

QUALIFICATIONS FOR POSITION:

· Minimum three years experience in retail management

· Full understanding of specialty retail, including business development, visual merchandising and store operations

· Computer skills to include operation of retail point of sale system, Word, Excel and email

· Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs

· Strong leadership critical thinking and problem-solving skills. Delegate responsibility and work to the staff.

· Demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives

· A positive, outgoing, high-energy personality that is entrepreneurial, who is sales focused and takes full ownership of the store’s business at all levels

· A mentor and leader to staff and peers. Developing individual’s strengths and identifying opportunities.

· A trainer able to teach skills in customer service, selling, and operations

Vince offers a competitive benefits package designed to meet the unique needs of our team members. Some benefits are provided automatically at no cost and others require an active election. Those benefits include:

Healthcare

· Elective Medical, Dental, Vision Insurance

· Flexible Spending Accounts (Healthcare FSA & Dependent Care FSA) and/or Health Savings Account (HSA)

· Employer-paid telephonic mental health counseling & other types of mental health support

· Up to $600 Annual Gym Reimbursement

Financial

· 401(k) auto-enrollment with employer match (Traditional and/or Roth)

· Employer-paid Life Insurance, AD&D Insurance, and Short-Term Disability Insurance (additional coverage available at a buy-up)

· Travel & Entertainment Discounts

· Elective Employee Stock Purchase Plan

· Elective Discounted Pet Insurance, Home & Auto Insurance, Legal Insurance

· Elective Accident & Critical Illness coverage

· Elective pre-tax commuter benefits for transit and parking

Time Off

· A minimum of 12-weeks fully paid parental leave with those with over 1 year of tenure

· Competitive Paid Time Off including Vacation, Sick, Personal & Company Holidays, minimum vacation starts at 3 weeks annually

Product

· Clothing Allowance & Merchandise Discounts

Pay Range for this role: $75-$95K Annual Salary

Vince is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, national origin, disability, genetic information, age, or military or veteran status or any other status protected by applicable federal, state or local law. Vince, LLC also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.

Vince

Canlan Sports is the largest private sector owner and operator of recreational sports complexes in North America. The company’s success in the recreation-entertainment & hospitality industry is attributed to a combination of innovative programming, service delivery leadership and world-class sports complexes. We understand our customers’ need for service excellence and are committed to it.

Job Summary

The Manager, Leagues, is a key member of the sports complex team at Canlan Sports, taking ownership of the registration, management, and effective delivery of Adult Leagues, including the Adult Safe Hockey League (ASHL), as well as providing operational support for Youth Leagues, including the Youth Hockey League (YHL). Providing leadership, initiative, and a strong business acumen, this role ensures that Canlan Sports’ recreational leagues deliver on a value proposition built around a reliable, safe, and fun customer experience.

Position Requirements

• Light travel may be required on an annual basis for team meetings or conferences.

Accountabilities

Primary Areas Of Accountability For The Role Include

• League Management: Effectively managing registrations, divisional parity, scheduling, and building the necessary relationships to deliver a best-in-class customer experience.
• Customer Acquisition + Retention: In-market expert who can identify opportunities to build new divisions and acquire new teams, while maintaining high levels of annual retention.
• Staff Leadership: Ability to work effectively with complex teammates, while hiring and managing a team of qualified conveners, referees, and timekeepers.
• Flexible Work Schedule: Ability to maintain a flexible work schedule, which includes a combination of daytime, evening, and weekend work.

Leadership Competencies and Responsibilities

• Adult Safe Hockey League (ASHL) + Adult League Management and Execution
• Plans surface allocation and league capacities based on customer demand, surface optimization, and the potential for strategic growth
• Utilizes proprietary technology to develop equalized schedules that promote parity for all participating teams at all designated sports complexes.
• Manages a team of conveners and game officials to ensure that the product is consistently executed at a high level.
• Attentive to the needs of the league throughout the season, understanding the priorities and key tasks associated with the start-up of the league, the in-season execution, playoffs, and transition to the next season
• As assigned by the Sports Complex General Manager, scheduled for on-site convening as a component of the weekly duties; as well as manager-on-duty shifts, as required.
• Annually reviews and updates the rule book to govern gameplay and manages the league in-line with the established processes.
• Develops evaluation procedures for game officials to ensure that standards and expectations are being met, or taking any necessary corrective action.
• Manages a thorough competitive analysis to understand market trends, retention metrics, and reasons for teams not returning to participate in the league.
• As required, participates on designated committees or task forces that help improve the operational efficiency of the league (e.g. Rule Changes, Discipline)
• Ability to respond to and troubleshoot urgent issues outside of standard working hours.
• ASHL Tournaments Delivery
• Under direction from the Product Managers, and as necessary, working collaboratively with the Manager, ASHL Tournaments and Affiliate Leagues, works with designated team members to schedule a team of conveners and game officials that ensure that ASHL and Adult Tournaments are consistently executed and delivered at a high level.
• Youth Hockey League (YHL) Delivery
• Subject matter expert in league operations, assisting the Manager, Youth Leagues and Programs in the delivery of best-in-class youth league experiences.
• Uses established technology platforms and best practices to ensure that convener and game official scheduling maximizes operational efficiencies between Youth and Adult league programming at the sports complex.
• Ensures that game scheduling, and any adjustments to the ice-flow are done with the intention to maximize ice optimization.
• Serves an escalatory resource for suspensions, customer disputes, providing meaningful customer resolution.
• Provides recommendations, feedback, and customer intelligence to the central team to help improve future league programming.
• Sales and Customer Relationship Development
• Takes ownership of participant registrations, communication with team reps, achieving retention targets, and driving growth of new participants.
• Displays a strong degree of comfort in selling scenarios while maintaining confidence and professionalism in such environments.
• Works with the Marketing team and the Product Manager to develop robust campaigns that satisfy the needs and objectives of league programming.
• Supports marketing campaigns with a personalized approach, leveraging e-mail and phone calls to drive retention and create organic growth with new participants.
• Develops and maintains relationships with local sports organizations and strategic partners to create new channels of opportunity.
• Team Development and Conflict Management
• Works with the Product Manager, Adult Leagues and Tournaments to understand goals and objectives of the department and prioritize them, accordingly.
• In collaboration with the Product Manager, Adult Leagues and Tournaments, develops, implements, and executes standard operating procedures and organizational playbook.
• Demonstrates leadership and provides direction for conveners, ensuring that their training and development is prioritized and is reflected in the standard of execution.
• Has a customer-focused attitude and instills that in the team to ensure that customer service expectations are always a priority.
• Works with Canlan Sports’ Customer Contact Centre to effectively manage customer inquiries in a responsive manner, as required.
• Has a pragmatic and balanced approach in managing any potential conflict, proactively resolving concerns and escalating issues, if required.
• Innovation and Product Development
• In collaboration with the Product Manager, implements goals and priorities that focus on innovation and the improvement of league programming.
• Identifies potential tournament opportunities that may exist within a local market.
• Works with Canlan Sports’ in-house Tournaments team to provide expertise and knowledge that may improve our products and services.
• Manage Financial Accountabilities and Administrative Requirements
• Implements, delivers, and achieves the accountabilities of the Annual Operating Plan’s revenue targets, expense management, identifying variances, and applying corrective measures as necessary.
• Manages month-end reporting procedures and provides subject matter expertise in the development of revenue and expense forecasts.
• Payroll management for all direct reports, including the submission of relevant documents (e.g. Action Forms); as well as relevant payments to independent contractors (e.g. game officials)
• Leads the team to ensure that accounts receivables are collected in accordance with established timelines.
• Hiring lead for Conveners and Game Officials (Referees, Timekeepers), executing hiring best practices, developing recruitment channels, conducting interviews, and managing direct reports in accordance with organizational guidelines.

Key Relationships

This individual will build strategic relationships with others to advance the success of Canlan Sports organization as a whole.

• Conveners, Referees, Timekeepers
• Sports Complex General Managers
• Product Manager, Adult Leagues and Tournaments
• Product Manager, Youth Leagues and Tournaments
• Additional Sports Complex Team Members
• Additional League and Tournament Managers

Qualifications and Education

• Diploma or Degree in Sports, Business, Recreation, or Facility Management or a combination of relevant work experience and education.
• Experience managing a hockey league or working in a league programming environment.
• Completion of any relevant certificate programs may be considered an asset.
• Proof of valid certifications listed above is required

Abilities, Attributes and Experience

• Three (3) to Five (5) years of successful experience in a sports related business in a supervisory position.
• Demonstrated computer and technology skills (e.g., Microsoft Office, Stats Programs, CRM)
• Knowledge and understanding of marketing and communications campaigns would be considered an asset.
• Strong, demonstrated knowledge of hockey leagues, tournaments, operating procedures, and best practices.
• Proven ability to multi-task and balance priorities in a fast-paced environment.
• Diligent communicator who’s able to leverage e-mail, internal channels (e.g., Microsoft Teams), and phone calls to connect with internal and external stakeholders.
• Creative and innovative approach to product execution and future growth opportunities.

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial, and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices.
Canlan Sports