Title: Account Manager
Location: Miami, FL or Chicago, IL
Duration: 24+ Month Contract (medical, dental, vision benefits offered)
***Must be fluent in Spanish and English***
Our client is dedicated to building strong media partnerships with travel advertisers, enabling them to use their network of differentiated travel brands and global sites to reach travelers around the world. They have revolutionized the way brands reach and connect to online travel consumers, emerging as a leader in online advertising among travel and e-commerce brands.
This role resides within the Media Solutions Media Account Management team. The AM I’s primary responsibility is leading the creative production and implementation of media campaigns for our Lodging partners. In this role you will partner closely with our vendor teams to launch and manage media campaigns while providing a high standard of client service to our advertising partners. You will also work in close partnership with our lodging sales teams to help meet and beat targets.
About you:
If you are cool under pressure, passionate about delivering outstanding client services, approach challenges head-on, and enjoy teaming up with a hardworking and diverse group of colleagues and clients, then we would love for you to come and work with us!
As an AM I, you will be an integral member of an account team working on campaigns throughout the display campaign lifecycle.
Position Responsibilities
• Partner with Sales and clients, and other teams on campaign creative and production strategy.
• Advise clients on preferred creative guidelines and products based on data and insights for achieving their campaign goals.
• Coordinate campaign production tasks with preferred vendors.
• Ensure on-time campaign launches as well as ongoing monitoring of pacing and performance throughout the campaign.
• Oversee creative scheduling activities with the Technical Ad Operations Team using vendor resources for appropriate tasks.
• Conduct fundamental troubleshooting of production, delivery, or billing challenges as needed.
• Propose and implement post sale optimization strategies if necessary to improve campaign performance or delivery.
• Collaborate with Sales to prepare post-campaign creative analysis when necessary
• Consistently meet or exceed relevant metrics established for the team, ensuring timely and reliable delivery of top quality service.
• Actively participate in projects to improve our operational efficiency.
Required Skills & Experience
• Bachelors and 1+ years previous experience in advertising or marketing.
• Fluent in English and Spanish required
• Experience working with MS Office applications
• Basic project management experience
• Confirmed ability to work independently handling multiple tasks within tight deadlines with confidence and ease.
• Strong communication skills and ability to set expectations.
• A love of meeting – and beating – deadlines.
• Strong organizational skills: attention to detail, diligence and follow-through, creative problem solver, effective time manager.
• You are able to build strong partnerships and can coordinate across other teams and functions.
• You have a growth mindset.
• You can excel in a fast paced and dynamic environment.
The hourly pay range for this position is $35 – $50/hr (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
*Note: Disclosure as required by the Equal Pay for Equal Work Act (CO), NYC Pay Transparency Law, and sb5761 (WA)
About Synergis
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law
For immediate consideration, please forward your resume to Jennifer Viray at [email protected].
If you require assistance or an accommodation in the application or employment process, please contact us at [email protected].
Synergis
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