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GENERAL FUNCTION:
The Social Media Analyst will focus on translating operating data into recommended actions to drive optimizations for organic and paid social campaigns. The Social Media Analyst will work with a variety of stakeholders to provide data and insights that drive and inform business decisions for improving social performance and driving customer and prospect traffic, awareness of Fifth Third Bank, and ROI.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES & RESPONSIBILITIES:
• Lead the implementation of social analytics measurement across multiple platforms.
• Serve as a thought leader for social campaign measurement and user experience.
• Provide analytics and insights that inform decision making across all social channels.
• Help business stakeholders understand and use metrics/insights to improve user experience and engagement across the shopper journey.
• Translate business / campaign requirements from line of business perspective into an analytics solution design.
• Assist Marketing in establishing testing procedures and benchmarks.      Â
• Gather and analyze data to measure user behavior and marketing campaign performance across all Fifth Third social properties.
• Monitor Web analytics and identify patterns and insights based on data.
• Be able to join multiple data points to accurately identify the causes for the latest trends and come up with recommendation to create a better user experience.
• Build automated reports and dashboards, and ensure accurate tracking and reporting.
• Publish key performance metrics in a consistent manner with a focus on accuracy.
SUPERVISORY RESPONSIBILITIES: None.
MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
• Bachelor’s degree in business, math, marketing, information technology or related field.
• Typically requires minimum of 3-5 year’s work experience in a similar role.
• Experience with all steps in the analytic process including problem definition, hypothesis development, program design, results analysis, summarizing and presenting analytics in an executive-ready format.
• Excellent analytical, written and oral communication skills.
• Experience presenting reports and insights to internal stakeholders.
• Ability to translate analytics to reports.
• Easily picks up new technology; analytical problem-solver; creative thinker; strong communicator.
• Proficient with MS-Windows and other related PC applications.
Social Media Analyst
LOCATION — Cincinnati, Ohio 45202
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
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About Us
Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories, entertainment and beauty. Centric Brands is focused on our customers and our brands that will drive the company’s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together.
Production
From sourcing raw materials to manufacturing, order placement, pricing and quality control and getting the finished product where it needs to be, our production team is responsible for ensuring we keep our standards high and our business profitable at every step of the journey. If you are a focused, results -driven, tenacious and highly flexible team player, we’ll give you every opportunity to build a rewarding career with one of the world’s foremost major lifestyle brand collectives.
Specific Responsibilities Would Include
Centric Brands is looking for a dynamic, creative and resourceful Assistant, Production, to join its team. This individual must be a self-starter and team player who takes initiative, thrives in a fast-paced environment, and is excited about joining a team on a journey to accelerate transformation across Centric Brands. The Assistant, Production supports the delivery tracking process, delivery analysis reporting, po operations, full execution and follow-up of manufacturing orders to drive the on-time delivery of quality, profitable goods.
Strategy & Innovation
- Supports vendor performance based on the critical analysis of on-time delivery and transit lead time management enabling efficient and thorough customer order fulfilment.
- Assists in the creation and maintenance of data accuracy and reporting mechanisms enabling the real time analysis of xfty to inDC delivery.
Operations and Results
- Supports on-time delivery to warehouse InDC against target customer startship.
- Partners with vendor, logistics and operations to ensure vessel bookings, container utilization efficiencies, and ensure shipping documentations are uploaded into forwarder management system prior to shipment.
- Works with vendor and bookings team to ensure shipment data accuracy in InforNexus and Damco.
- WIP: Manage booking T&As.
- WIP: PPK pack qty Creation in IBT.
- POE: assists with the Management and tracking port of entry shipments ensuring container loading plans are available to the Direct Ship cross-functional partners and Damco portals.
- Factory invoice consolidation and coordination non-compliance/claims chargebacks with vendors.
- Assists in the Management and Maintenance of SAP PO data.
- Container volume analysis and action plan to ensure full utilization avoiding container light loads.
Customers & Relationships
- Partners with cross-functional teams in Operations, Production, Logistics, Sales, and with our factories to ensure on time flow of goods relative to orders and anticipated demand criteria.
- Works with Operations to manage accuracy of customer startship dates.
- Ensures accuracy of communication to Operations team of any risk to on time delivery based on changes to po xfty, vessel transit time delays and warehouse location variances.
- Reports weekly and Monthly to Operations and Sales on delivery tracking analysis updates.
- Performs special projects as assigned.
Our Best Fit Candidate Would Have
- Superior organizational and excellent communication skills; team oriented
- Ability to multi-task, rigorously meet deadlines; troubleshoot and problem solve
- Solution oriented highly detail and meticulous self-starter
- Bachelor’s Degree
- 1-2 years’ experience
- Knowledge of T&A Calendar and WIP Management
- Expertise in SAP, Microsoft Office, Excel and Pivot reports
- Proactive attitude; resourceful, responsible
In return, we provide an industry-competitive salary, along with a comprehensive benefits plan (medical, dental, vision) that includes a matching 401(k),Summer Fridays, generous PTO, merchandise discounts, excellent career development opportunities, and a work environment that reflects our industry leadership. Our social impact program, Centric Cares, focuses on volunteerism to make a difference in communities we live and work in and our D&I committee is shaping the future of diversity, equity and inclusion at Centric Brands though workshops, resources and inspiring conversation.
Salary Range: $50,000 – $58,000
At Centric Brands, we believe our people are our greatest asset, and we seek to structure competitive compensation offers to ensure that we are able to attract and retain the best talent. Our job postings include an annual base salary range at the time of employment. The stated base salary range represents our good faith estimate as to what candidates are likely to expect, and we tailor our offers within the range based on several factors, including the selected candidate’s educational and professional experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process. Base salary is a part of a total compensation package, which, depending on the position, may also include commission earnings, annual bonus and other Centric Brands sponsored benefit programs.
Be part of our growing community by getting involved with groups, teams and initiatives like Be Green, Be Giving, and Be Celebrated.
Centric Brands is an Equal Opportunity Employer
Please note that Centric Brands will only reach out to interview, make an offer of employment or conduct onboarding activities for candidates who have applied through our careers site. When interviewing for a position, the candidate experience will include live interaction, such as a video conference or telephone call, with a Recruiter and/or company employee(s). We will never ask for any money or payments from applicants at any point in the recruitment process. Be aware of suspicious recruitment activity. If you think you are a victim of an employment scam, you may contact your local law enforcement agency and/or visit the Federal Trade Commission website here:Â https://consumer.ftc.gov/articles/job-scams.
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