Marketing Coordinator

Vision
FamilyForward leads the community in providing innovative solutions for advancing safer, healthier relationships for children and families.

Mission
FamilyForward moves vulnerable children in the direction of hope by delivering comprehensive therapeutic and educational services to support biological, foster, and adoptive families.

Core Values

• Out Front: We are leaders in the use of innovative tools and methods to get better results for the children and families we serve. We prefer to set the pace, testing new ideas and collecting data; always striving to make the biggest impact we can.
• Whole Hearted: We are tirelessly committed to the vision and mission of FamilyForward. We use our unique talents and expertise to serve our clients and community with compassion, acceptance, and respect.
• Rock Solid: We are responsible stewards of an organization with a long and proud history of service. Reliable, trustworthy, and hard-working, we do whatever it takes to get the job done, even when no one is watching.

We Take Care of Our People

• Competitive pay
• Medical, dental, and vision coverage for you and your family
• Virtual, medical and mental health care coverage included in medical insurance, and short-term disability
• Flexible spending accounts
• Company paid long-term disability
• Company paid life insurance of 100% of employee’s base pay, dependents up to $2500, spouse up to $5000
• Health Reimbursement Account for deductible over $1000 for individuals, $2500 for families
• Paid meal breaks
• Paid time off programs
• Tuition reimbursement
• 403(b) (with 3% company match dollar for dollar) eligible on date of hire
• 11 paid holidays
• Neurosequential Model of Therapeutics (NMT) training/experience for all positions
• Public Service Loan Forgiveness (PSLF) eligible employer

General Summary
Guided by the strategic plan and annual development plan, the Marketing Coordinator assists in achieving fundraising goals by writing content and coordinating special donor and community events. This position supports the Development Team by elevating FamilyForwards brand and market position and ensuring stakeholders internal and external are informed and knowledgeable about the organization.

Essential Job Functions

• Adhere to the ethical standards of FamilyForward and those of the fundraising profession.
• Maintain core values standards.
• Celebrate the hard work and success of completing planned initiatives.
• Ensure vulnerable children have access to the therapeutic and educational services they deserve.
• Assist in the development and execution of the annual fundraising plan and communication calendar.
• Write effective and timely internal and external communications for key audiences. Deliverables include digital newsletter, blogs, website, brochures, event marketing, signage, and intranet. Create content that is consumer-focused, clear, and story-driven.
• Develop and manage social media accounts by creating and administering content on all platforms, such as Facebook, LinkedIn, and Twitter, to ensure stakeholder engagement and build an audience. Continuously monitor site metrics, respond to reader comments, engage partners, and collaborate on creative design.
• Ensure agency brand standards are met; provide brand materials to outside parties as requested.
• Keep informed on current development and marketing trends.
• Support Development Team in the implementation of strategies, plans, and processes for solicitation of corporate and organization funding.
• Assist with planning for targeted mailings for special events.
• Manage software for auction use at special events.
• Work closely with Communications Manager to ensure all events are included on calendars and promoted on agency social media sites.
• Support volunteer recruitment and engagement efforts via regular communication and recognition; ensure appropriate volunteer coverage for events.
• Must complete 20 hours of in-service training annually.
• Other duties and projects as assigned by Communications Manager.

Qualifications and Education Requirements

• Bachelors degree required.
• Minimum two years combined experience in writing and editing in the field of non-profit communications or related area.
• Proven written, creative, and verbal communications skills; ability to edit and produce digital and print content on deadline.
• Experience with HTML, WordPress, and email marketing programs, as well as familiarity with the use of trending digital media platforms.
• Proficiency with Microsoft Office products.
• Must be able to handle confidential information, prioritize work, meet deadlines, and work independently.
• Experience working in a fast-paced, high functioning team environment required.

Knowledge, Skills, and Abilities

• Knowledge of agency vision, mission, and services.
• Ability to be flexible and adapt to changing needs and time pressures.
• Ability to exercise discretion and sound judgement.
• Ability to disseminate information clearly and concisely.
• Ability to communicate professionally with coworkers, clients, donors, and vendors.
• Ability to create and sustain positive working relationships with all levels of the agency – internal and external.
• Experience in event photography and understanding of video editing.
• Superior ability to work with donors and volunteers, building relationships that lead to increased financial support and engaging in complex relationship management.

Working Conditions
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Attendance at special events is required and may require evening or weekend work. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. Employee will frequently be required to lift files, open filing cabinets, and bend or stand on a stool as necessary. (Occasionally: 1-33%, Frequently: 34-66%, Continuously: 67-100%)

Additional Notes
The statements herein are intended to describe the general nature and level of work performed but are not to be seen as a complete list of responsibilities, duties, and skills required of employees so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer.