The role
Supporting Brand delivery performance.
Responsibilities
Executive responsibilities
· Alongside with Project director responsible for shape/structure of Producer team
· SME on broadcast and moving image for new business opportunities
· Improvement and development of department and model to lead an innovative and client focused team
· Aware of, and suggesting, technology and process improvements to develop team and solution
· Thorough planning and preparation with client services for campaigns through foresight of upcoming work
· Working with the agency on pre-production guidance and attendance, creation of master assets and campaign handovers with the account teams and senior producer
· Preparation of cost estimates / set up costs
· Responsible for Creative output and quality of output across portfolio
· Producing creative post work, simple shoots
· Overview of portfolio of accounts they oversee
· Client facing, liaising with both agencies and clients for the global and local markets
· Involved in Pre-Production Meetings with Agencies and Clients, advising on how best to shoot and master their final assets for Global Adaptations
· Advising on post requirements ahead of a shoot where necessary
· Briefing ops with campaign set-ups to facilitate localisation
· Pitching on the post for new campaign briefs
· Ensure team are engaged and motivated
Producing
· Day-to-day responsibility for managing projects
· Involved in new campaign briefing as required
· Interpreting and consolidation of client briefs
· Managing project timelines
· Providing clients with rate card cost estimates and timelines for all deliveries highlighting any risks and dependencies in meeting agreed deadlines, alongside any additional information you may require to execute the brief
· Identify and advise the client of any issues concerning their Creative Agency and delivery of master files, and how these could be resolved for the benefit of the client
· Briefing projects in to the various internal teams, transcreation, VO, business affairs where necessary
· Facilitate multi-channel briefs
· Responsible for the end to end management of all local briefs
· Manage, book and record VO sessions and manage the usage
· Maintain an up to date internal status sheet of all live briefs and work in production
· Ensure any broadcast related tasks are in progress and will meet timelines such as clearance, broadcast codes and usage negotiation
· Where required, ensure on behalf of the client via business affairs that usage rights are secured as per brief, advise clients when usage rights are due to expire
· Be the client’s subject matter expert, assisting with any queries, and advising how best to ensure briefs are delivered to the highest quality in the shortest timeframe
· Based on experience view overall project and decide best route for work, 3D/AE/Flame
· Book & brief 2D and 3D operators.
· Book and direct sound mixes
· Creating bespoke post production solution where required
· Scheduling all elements of the production including editors and sound mixing
· Ensuring all output meets client requirements, has been through QC and is approved before release to the client.
· Answering client technical queries or liaising with operators or technical staff to obtain and provide requested information
· Where necessary estimating VFX/project work off rate card
· Accurate estimating, billing and reconciling jobs, requesting PO’s and creating 3rd party PO’s
· Where opportunities arise, seek to cross sell Tag capability across channels, and into the post production of the TVC master asset
· There may be a requirement to attend face-to-face briefings with clients offsite, as well as assisting with hosting clients who attend our offices in person to oversee the execution of any briefs
· Attend campaign ‘wash-up’ meetings with clients to identify future learnings to be applied to the following campaigns and build further relationships with clients
· Coach and Mentor team members, adding to a positive atmosphere with a can-do attitude
Client Development
· Develop, maintain and extend client relationships
· Manage client expectations in relation to project objectives, timelines and budgets
· Work to gain a strong understanding of the clients business
· Build strong working relationships with clients on a daily basis
Technology
· To use requested client software and/or CMD, Di, ATLAS and internal trackers to manage all elements of the client processes as agreed.
· To keep the system updated with specifications, status and costs as required.
Client Specific
· Develop an understanding of the full end-to-end campaign process and the client brand
· To consult and drive the client to the awareness of new technologies and other Tag service lines
· To develop an understanding of the client industry, products and competitors
· To develop strong client relationships within the client base
· Act as the link with other Tag business areas
Skills and Experience required
· A friendly, positive team player
· Leadership experience, with gravitas within company/industry
· 7 plus year’s experience in a post-production environment, preferably within commercials/advertising
· Familiar with all broadcast software and programmes
· Strong interpersonal/communication skills
· Pro-active
· Exceptional client facing skills
· Committed to high-quality output and service, with an eye for detail
· Strong organizational skills, with the ability to multi task
· Good analytical and numerical skills
· Able to handle challenging situations and act appropriately
· IT literate
· Confident but not arrogant
Measures of Performance
· Retention of the accounts
· Increase in % client revenue over reviewed calendar year
· Improving or maintaining ‘green level’ customer satisfaction scores
· Improved internal processes measured by productivity score
· Promotion and development of team
· Less than 3% of jobs past material date whilst in production
· 0% of jobs booked in without a job route
· 0% of jobs booked in without client PO supplied
· 0% of jobs unbilled 30 days past material date
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