Tag

At Tag, we love what we do and pride ourselves on an authentic culture built on our core values of integrity, innovation, sustainability, growth, and accountability.

We are a leading creative production and sourcing partner to brands and agencies and we have over 50 years of marketing execution experience, working with the world’s best brands. We are creative directors, graphic designers, CGI artists, writers, photographers, producers, linguists, operations experts, and account managers, coming together to deliver impactful content with craft, scale, and speed.

Our marketing expertise digs deep into industry sectors and marketing channels, to help our clients stand out and sell more, everywhere.

As people, we are collaborators and makers, learners, and listeners, with a strong commitment to diversity, equity and inclusion, service, and work-life harmony.

POSITION SUMMARY

The Senior Account Manager, Creative Services, works directly with clients and staff to oversee briefs from start to completion as well as other projects for our clients, and ensures that project goals and objectives are met within the agreed upon time, scope, budget and resource requirements.

This role must be based in Montreal, Quebec, and applications must be bilingual (English/French). YOU MUST HAVE BROADCAST EXPERIENCE TO BE CONSIDERED FOR THIS ROLE.

JOB DUTIES

(* denotes an “essential function”)

• *Oversee briefs from start to completion, ensuring quality at every stage
• *Manage the client relationship, assessing needs, making recommendations and managing budget and timeline
• *Be the central conduit for all project communication and status updates
• *Interact with graphic designer team as well as external print and production vendors to oversee project delivery from start to completion
• *Identify and troubleshoot technological bottlenecks in workflow and/or asset management systems
• Work closely with the design director to insure designs are branded properly and meet highest quality standards
• *Resolve issues escalated by the client and communicate significant issues to the Director
• Use feedback from monthly and quarterly client meetings to meet client expectations
• Advise customers as to potential benefits, features and capabilities of new or revised services and service enhancements
• *Build relationships with end users; manage their perception and expectations
• *Accurately quote all jobs and keep the client updated regularly with any additional costs. Invoice all projects on final delivery
• *Be accountable for overall financial performance of projects against budget. Assist department and clients with budgeting process
• *Meet monthly financial duties as described in the Accounting Close calendar
• Forecast monthly results at the mid-month timeframe
• *Develop and analyze the monthly performance and progress reports, including expense management and achievement of financial targets
• *Provide valuable input for monthly and quarterly client meetings; preparing data/content and be able to present to Senior Client Sponsors
• *Understand site financial targets, analyze trends, identify shortfalls, and help to create action plans to recover revenue or cut expense
• Seek opportunities to expand services with the client
• *Maintain close contact with Client Services team who are also on the same account and provide input into Account Plans

JOB QUALIFICATIONS

• 4+ years of experience in handling client briefs from start to completion
• A Bachelor’s degree in Marketing, Media, Design, Sociology degree or equivalent. A combination of education and work experience can be substituted
• Understand production processes and the essentials of a good brief
• Excellent customer service skills
• Excellent written and verbal skills
• Excellent understanding of cash flow
• Be highly organized, detail oriented and be able to multitask and prioritize workload
• Previous experience of project management applications
• Understanding of Tag’s job-tracking system
• Solid understanding of Microsoft Office suite
• Understand the client billing process

This is the opportunity to work in an environment that best suits your needs, fueled by flexible hours and locations, strong supportive benefits, career training and development and, most importantly, an inclusive environment that eliminates barriers and elevates voices, giving every member of the Tag team an opportunity to be seen and heard.

We’ve made a strong commitment to diversity and inclusion and are taking a stance on equality in the workplace. We support sustainability, in our organization and with our network of partners and suppliers.

***Proof of COVID-19 vaccination required***

Tag

At Tag, we love what we do and pride ourselves on an authentic culture built on our core values of integrity, innovation, sustainability, growth, and accountability.

We are a leading creative production and sourcing partner to brands and agencies and we have over 50 years of marketing execution experience, working with the world’s best brands. We are creative directors, graphic designers, CGI artists, writers, photographers, producers, linguists, operations experts, and account managers, coming together to deliver impactful content with craft, scale, and speed.

Our marketing expertise digs deep into industry sectors and marketing channels, to help our clients stand out and sell more, everywhere.

As people, we are collaborators and makers, learners, and listeners, with a strong commitment to diversity, equity and inclusion, service, and work-life harmony.

As the Senior Social Media Specialists you are the go-to expert in all things social/digital, and the ultimate brand champion and social media program lead on select customer accounts. As a more seasoned expert, they are not only a great resource for their customers, but for fellow team members as well. Their goal is to deliver exceptional quality strategy, industry insights, programming, results, and recommendations to maintain and grow customer relationships, and play an important role in supporting departmental initiatives.

JOB QUALIFICATIONS

Minimum 5+ years in digital, social media and/or advertising across B2B and B2C companies

Bachelors and/or post-graduate degree in Communications, Advertising, Media Studies or a related field (a combination of education and experience can be substituted)

Experience successfully managing projects, teams and growing relationships with enterprise-level clients, and working with cross-functional teams and agency partners

In-depth knowledge and understanding of social media, digital and CRM platforms and best practices, with a passion for creating meaningful, relevant, and effective content that lives on these channels

Experience developing strategic recommendations/proposals for social media and digital activations (paid/organic) and KPIs to effectively measure success

Proven experience effectively leading a team and providing quality assurance for fellow account team members & direct reports

Proven experience effectively leading a team and providing quality assurance for fellow account team members & direct reports

Results-driven proven experience accurately reporting and analyzing numbers and metrics

Proficient in social measurement tools (ex. Sprout Social, Brandwatch, Hootsuite, Meltwater, native platform business/ad managers, etc.) and third-party social e-commerce (Dash Hudson, Shopify)

Excellent attention to detail and organizational skills with the ability to deliver high quality work and project manage/manage deadlines, and delegate tasks with ease

Exceptional written and verbal communication

Effectively presents ideas and recommendations to internal team and to external clients with the ability to generate interest and excitement

Team player, able to work collaboratively cross-department and communicate with management

Ability to actively listen and liaise with clients in a professional manner, takes pride in exceptional customer service

Active participant and leader in team settings including client working sessions, internal brainstorming and training

Strong knowledge in Microsoft Office 365 tools such as (but not limited to) Word, Excel and PowerPoint, OneDrive, Microsoft Teams

JOB DUTIES

(* denotes an “essential function”)

*Acts as the program lead for the account, responsible for coordination across all unique brands (cosmetics and derma)

*Develops & oversees the implementation of integrated social media strategies and program KPIs across portfolio

*Is responsible for five direct reports, managing their overall experience for training & development and HR

*Ensures the seamless execution of the program by championing exceptional quality in every aspect of program delivery and internal/external communication, including supporting junior team members and ensuring program KPIs are being met and exceeded

*Reviews, evaluates, and reports on client social media analytics and performance to continuously improve results and meet program KPIs, using tools like (but not limited to) Sprout Social

*Coordinates alongside integrated agency teams, integrated media teams and brand teams to ensure effective project & time management

*Proactively suggests opportunities to grow the business, including up­selling and cross-selling

*Responsible to staying ahead of the curve, bringing new trends & ideas forward to the client and internal team

Per Colorado state requirements, this posting reflects the salary range for this position for a Colorado based individual: $66,640 Minimum – $123,760 Maximum per annum. For all other states, please inquire with the Tag Talent Acquisition Team.

This is the opportunity to work in an environment that best suits your needs, fueled by flexible hours and locations, strong supportive benefits, career training and development and, most importantly, an inclusive environment that eliminates barriers and elevates voices, giving every member of the Tag team an opportunity to be seen and heard.

We’ve made a strong commitment to diversity and inclusion and are taking a stance on equality in the workplace. We support sustainability, in our organization and with our network of partners and suppliers.

***Proof of COVID-19 vaccination required***

Tag

THP (a Tag Company) is an award winning and global leader in providing on-demand creative content and social media services for brand managers and marketers and is currently searching for a Cooking Video Producer for its Toronto office.

If you are an upbeat, solution-oriented person looking to work with great people who are passionate and driven then please submit your application after reviewing and ensuring you have met the below criteria.

Salary for this role: $50,000 CAD

Job Description:

· Ideate cooking and lifestyle videos;

· Develop shot lists with a solid understanding of key recipe steps, draw storyboards and other necessary supporting documents for video production;

· Revise and update all relevant documents as per client feedback;

· Participate in Tag’s internal video creative briefs and pre-production meetings;

· Attend client video pre-production meetings as required;

· Oversee production on-set when required;

· Report to Video Production Manager and work collaboratively with video team (Production and Post Production) and Test Kitchen to ensure open communication on video programs;

· Overall support to the team to ensure exceptional quality on all video programs;

· Copy and script writing for video as required;

· Directing on/off site when necessary.

 

Desired Skills/Expertise: 

· Exceptional creative writing skills;

· A degree/diploma related to film/TV/video production;

· Culinary/ Recipe Development background considered an asset;

· Minimum 3+ years of relevant experience producing cooking and lifestyle videos;

· Passion for excellence, quality and customer experience; 

· Knowledge of Powerpoint;

· Ability to direct talent and voice over artists;

· Ability to assess project timelines and meet deadlines;

· Rise to challenges and lead with solutions;

· Ability to work in a fast paced environment;

At Tag, our people make us exceptional. If you believe that the combination of different ideas, experiences, backgrounds and skillsets create a great place to work, then you belong here. We believe it and even our clients tell us that it is the creativity, flexibility and drive of our diverse workforce that sets us apart.



This is the opportunity to work in an environment that best suits your needs, fueled by flexible hours and locations, strong supportive benefits, career training and development and, most importantly, an inclusive environment that eliminates barriers and elevates voices, giving every member of the Tag team an opportunity to be seen and heard.

We’ve made a strong commitment to diversity and inclusion and are taking a stance on equality in the workplace. We support sustainability, in our organization and with our network of partners and suppliers. We have a dedicated team working every day to make Tag a place where everyone feels welcome, supported and appreciated. We back this up with consistent training, mentorships opportunities, open discussion forums, paid volunteer days, events and partnerships.

Life is a great balancing act. Work should be fun, and you should be celebrated. Here, you will work alongside some of the most innovative and creative minds in the industry, with some of the most influential brands across sectors, to bring creative ideas to life and to positively influence the way our clients communicate with their customers. You have access to the tools, technology and people who are on the forefront of creativity in the marketing space, with work that wins awards and earns recognition.

It is the policy of Tag to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Tag