SUMMARY
The People and Culture Manager is accountable for the employee experience and life cycle and provides strong and effective direction and professional expertise to the organization’s management and employees through the development and implementation of innovative and effective HR strategies. The People and Culture Manager is a strategic and consultative partner of the UBCP/ACTRA management team, while also providing a diverse range of services across the organization with a focus on managing full-cycle talent acquisition and employee services, including HR initiatives and programming, labour relations advice and support, training and development, HR policies, and health and safety in the workplace.
RESPONSIBILITIES
Human Resources
- Provide HR leadership that inspires others through purpose and meaning of work, elevating the employee experience, while advancing the organization’s mission
- Provide the leadership for, and fosters, a safe, positive, engaged, and productive human-centric workplace culture that supports the growth and empowerment of UBCP/ACTRA employees aligned with the organization’s values
- Provide strategic advice and recommendations to the senior leadership team on HR-related matters and issues in consideration of organizational goals and strategies and best practices in change management
- Oversee the holistic employee experience and life cycle – attraction, recruitment, onboarding, engagement, development, recognition, retention and offboarding
- Provide guidance and advice to staff regarding UBCP/ACTRA policies and HR programs
- Support management in employee advancement and succession planning, providing direction and advice as needed
- Develop and promote employee engagement initiatives
- Develop and provide HR programming and initiatives that support the organizational commitment to social purpose, equity, diversity, and inclusion
- Develop, support and provide advice to management on effective performance management, including accountability, recognition, and development of staff
- Develop HR policy and ensure organization’s policies, procedures and practices are adhered to
- Employ ethical business practices, including adherence to confidentiality, which ensure one’s own behaviour and that of others are consistent with the UBCP/ACTRA’s standards and values
Labour Relations
- Provide guidance and advice to staff regarding the Unifor collective agreement
- Support management with labour relations advice regarding administration of the Unifor collective agreement and other labour law matters
- Manage the grievance process and work to resolve issues prior to arbitration
- Liaise with legal counsel in consultation with the Executive Administrative Director (EAD) on matters arising from the Unifor collective agreement and other labour relations issues
- Provide support to the EAD and Director of Contracts while acting as a key member in the negotiations for renewing the Unifor collective agreement
- Develop strategies to enhance labour relations with Unifor leadership/representatives and membership
Talent Acquisition and Development
- Develop and administer effective talent acquisition strategies in accordance with internal policies, collective agreement, and adherence to human resources principles and employment equity.
- Oversee and manage all aspects of the talent acquisition process, including shortlisting, interviewing, and conducting background checks of applicants, and making offers of employment
- Develop and conduct (or arrange with external resources) training aimed at the development of employee skills and career growth to meet organizational current and future needs
Health and Safety
- Provide information and guidance on benefits and health-related resources
- Work with benefits provider to ensure accessibility and understanding of program offerings
- Research and evaluate benefit programs/providers as needed
- Provide support and advice on abilities management and attendance management policies, processes and cases
- Manage long term absenteeism and disability cases
- Ensure UBCP/ACTRA’s compliance with WorkSafeBC requirements and other health and safety regulations, including training and development of policies as needed
OTHER
- Perform other related duties as required
QUALIFICATIONS
Education/Experience Requirements
- Bachelor’s degree in human resource management or labour relations and 5+ years demonstrated experience in a related field (human resources, labour relations) in a unionized environment, or an equivalent combination of education and experience
- Experience designing, implementing, and leading talent acquisition and development strategies with an equity, diversity and inclusion lens
- Professional designation: CPHR
Skills And Abilities
- Comprehensive knowledge and applied understanding of human resources management principles with expertise in talent development and training.
- Sound knowledge of, and ability to interpret and apply, applicable collective agreements as well as relevant legislation such as the BC Human Rights Code, the BC Labour Relations Code and the Employment Standards Act
- Knowledge of abilities management processes, attendance management principles and related legal requirements (e.g., Human Rights)
- Knowledge of WorkSafeBC regulations and related health and safety requirements
- Excellent verbal and written communication skills, strong organization skills and attention to detail
- Proficiency with MS Outlook, BambooHR, Word, Excel, Outlook and ADP HRIS (preference to Workforce Now experience)
- Demonstrated commitment to high professional ethical standards
- Strong analytical and “out-of-the-box” thinking for problem-solving and negotiations
- Ability to work under broad direction and use significant independent judgment to interpret policies and processes and determine appropriate methodologies for situations where more than one option is possible
- Ability to build strong effective relationships, interacting and consulting with all levels of the organization
- Ability to persuade and influence others with tact and diplomacy
- Ability to provide support with empathy and humanity; create and sustain a positive team culture; and coach staff in a collaborative manner aligned with the organizational values
- Ability to manage conflict effectively resulting in resolution and relationship building
KEY RELATIONSHIPS
Reports to: Executive Administrative Director
Direct Reports: None
Engages with: Executive Administrative Director
Senior Leadership and Management Team
Unifor Leadership/Representatives
UBCP/ACTRA Employees
Legal Counsel
External Consultants/Contractors
Start Date: May 1, 2023 or sooner
Salary Range: $90,000 – $100,000
Expiration: The deadline for receipt of applications is no later than 4:30PM on Thursday, April 20, 2023.
UBCP / ACTRA
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