Social Media Assistant

Farfetch exists for the love of fashion. We believe in empowering individuality. Our mission is to be the global technology platform for luxury fashion, connecting creators, curators and consumers.

We’re a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.

BRAND AND MARKETING

We’re a diverse team of Marketing professionals, spanning artistic and scientific expertise. We’re driven to amaze our global community of customers through our data-driven approach, revolutionary spirit, test and learn culture and collaborative style. All for the love of fashion.

LONDON

Our office is located in Old Street, London’s tech hub. Our open-plan space is ideal for collaborative working. When you’re not doing what’s never been done, you can enjoy a team lunch on our large outdoor terrace, or join a yoga class in our dedicated studio.

THE ROLE

The Social Media Assistant will play an integral role supporting the global FARFETCH social media team, helping to ensure a flawless delivery of exciting and innovative social initiatives and projects throughout the year.

You will play a key collaborative role with the broader creative and marketing teams within FARFETCH and gain a deep understanding of how social trends, formats and behaviours impact marketing/communications efforts as well as contributing to the 360’ business strategy to drive results. We are looking for a self-starter who isn’t afraid to try new things and brings loads of fresh ideas to optimise the FARFETCH social media strategy.

WHAT YOU’LL DO

• Community Management: Assisting and supporting the Social & Community Manager with daily monitoring and engaging of our comments, DMs, and tags on social to ensure we are responding to our community and build brand love

• Creator lead content support – supporting with creator research and identification, contracts, finance admin, brief creation, product ordering / delivery and approvals of all creator lead content for social

• Social content delivery: Collaborating closely with the creative and editorial team to assist with managing and overseeing delivery of social content across all global channels

• Concept Research and Ideation: Supporting the social team with early-stage campaign prep and trends, music and content reference research

• Publishing: Leading on publishing within the social team including owning and implementing a publishing rota within the Social Media Executive across all social channels

• Innovation: Staying on top of current trends in social media and contributing to platform strategy evolutions and campaign development

• Reporting: Support the compilation of regular reporting as required

WHO ARE YOU

• You are a creative thinker but also not afraid to use numbers to inform new ideas and concepts

• You know TIkTok and Instagram because you are a creator yourself, understanding how to building and nurture a social community

• You have a clear understanding of all other western social media platforms, with an understanding of Asian social networks as a plus, but not mandatory.

• A keen interest in the fashion industry and an understanding of luxury behaviours is preferred

• An obsessive attention to detail and a track record of operating in a fast-paced environment and being able to deal with ambiguity is essential.

• A team player who demonstrates a strong work ethic and willingness to learn; enthusiasm is a must as are excellent communication skills

• Ability to adapt, interpret, prioritise and deliver actions promptly with a sharp attention to detail

• Ability to work reactively with flexibility when required within a fast-paced environment

• Confidence to go out to shoot and edit content on location, interact & interview subjects.

FARFETCH