Product Director, Client Engagement

What you will be doing

A client engagement director is a newly created role with the responsibility of being a key conduit between our products and our clients.

The role is responsible for ensuring we articulate, manage, and deploy the various products and platforms at a technical and operational level. This requires understanding the client’s technology stack, their digital maturity and their media objectives in a systemic manner and working proactively across various product teams to configure the best solution.

The person will play a critical role in new business pitches by developing a process to diagnose the client based on maturity, objectives, and categories. This individual will be responsible to develop frameworks and artefacts and be directly involved in large media pitches and ultimately owning the deployment of the solution for our clients.

The difference you’ll make

• Developing an end-to-end overview of our products and platforms including maturity, roadmap, commercials, and key individuals.
• Mapping out how our clients and our systems architecture work together, capturing integration or customisation requirements through wireframes and other illustrations.
• Developing prototypes and mock-ups to demonstrate the product and ensure they are part of the product backlog.
• Leading the product and technology aspects of key new business opportunities including presentation and written submissions.
• Developing and deployment of bespoke client solutions for key clients.
• Create Business Development materials – including decks, videos and case studies

What you’ll bring

• Extensive experience working in the media industry at a media agency or holding company.
• Experience in a product and technology organisation.
• Confident in public speaking and client interactions.
• Able to communicate with all levels of the organization.

It would also be nice for you to have

• Analytical, detail-oriented
• The drive to go the extra mile to support the growth of dentsu

What else do you need to know

This is a permanent role. The team is based in our London office but operates under flexible working arrangements.

About dentsu international

Part of dentsu Group, dentsu international is a network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Dentsu delivers people-focused solutions and services to drive better business and societal outcomes. This is delivered through five global leadership brands – Carat, dentsu Creative, dentsu X, iProspect and Merkle, each with deep specialisms.

Dentsu international’s radically collaborative team of diverse creators unifies people, clients and capabilities through horizontal creativity to help clients create culture, change society, and invent the future.

Powered by 100% renewable energy, dentsu international operates in over 145 markets worldwide with more than 46,000 dedicated specialists, and partners with 95 of the top 100 global advertisers.

www.dentsu.com

About dentsu Group (dentsu)

Led by dentsu Group Inc. (Tokyo: 4324; ISIN: JP3551520004), a pure holding company established on January 1, 2020, the dentsu Group encompasses two operational networks: dentsu japan network, which oversees dentsu’s agency operations in Japan, and dentsu international, its international business headquarters in London, which oversees dentsu’s agency operations outside of Japan.

With a strong presence in approximately 145 countries and regions across five continents and with 65,000 dedicated professionals, the dentsu Group provides a comprehensive range of client-centric integrated communications, media and digital services through its five leadership brands—Carat, dentsu X, iProspect, dentsu Creative, and Merkle—as well as through dentsu Japan Network companies, including dentsu Inc., the world’s largest single brand agency with a history of innovation. The Group is also active in the production and marketing of sports and entertainment content on a global scale.

How we’ll reward you

As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.

Inclusion and Diversity

We’re proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won’t define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That’s what we care about. So, whether you’re joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.

We are happy to discuss flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.

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