Talent Casting Calls and Auditions

Marketing Analytics Manager

Los Angeles, CA (Remote Eligible – Preference for SoCal)

$130-150k

This exciting hybrid biotechnology and sustainability brand is looking to hire a Manager of Marketing Analytics who will establish, lead and scale their marketing analytics program. This is a critical role within the business and will directly impact sales and growth.

ROLE OVERVIEW – MARKETING ANALYTICS MANAGER

• Own the marketing analytics program end-to-end
• Develop reporting capabilities and present recommendations to leadership teams
• Partner with marketing, finance, and brand teams to identify KPIs, set up dashboards showcasing KPI performance, and produce insightful analysis
• Analyze marketing metrics, identify trends, opportunities, and anomalies – look for opportunities to optimize conversion, and increase LTV and Average Order Value
• Develop strategic customer segmentation to aid in the growth of revenue and repeat purchase rate by improving retention
• Manage ad hoc requests from leadership

SKILLS AND EXPERIENCE

• Minimum of 3+ years’ experience in marketing analytics with experience working for a D2C / subscription / consumer brand
• Bachelor’s degree preferably from a quantitative field – economics, mathematics, statistics, etc
• Experience analyzing marketing channel performance – search, social, display, etc
• Ability to consolidate data inputs from different web analytics tools
• Ability to manage large complex data sets and draw concise, actionable insights that are presented with confidence
• Excellent knowledge of SQL and Google Analytics (GA4 preferred)
• Experience using a BI tool to develop impactful visualizations

Harnham

StaffGrabbers is exclusively partnered with a leading provider of cloud-based mobility risk management software on a 100% remote Director of Product Marketing search.

Compensation depends on experience but is up to 180K base + 15% bonus.

Our client’s cutting-edge platform, trusted by organizations with commercial and non-commercial drivers, is instrumental in creating safer roads and protecting businesses. With 300 employees and rapid growth, this company is on a mission to reduce crashes on American roadways by 20 percent by 2025.

This Director of Product Marketing will report directly to the CMO and lead a creative team dedicated to shaping the brand. With two direct reports, this role will be responsible for marketing their cutting-edge “driving safety intelligence platform.”

If you are interested in learning more, please apply to the position and/or reach out to [email protected] for a confidential discussion.

Responsibilities:

• Develop a deep understanding of our markets and create materials that help our customers grasp the potential impact of SambaSafety on their business.
• Craft product messaging that differentiates new products in the market, giving them a unique selling point.
• Lead a creative and agile team dedicated to shaping our brand.
• Effectively communicate the vision and value of new products to the sales team and develop sales tools to facilitate the selling process.
• Plan and oversee the launch of new services and products, collaborating with multiple departments.
• Work within defined timelines and deadlines, collaborating with product management and engineering teams on new product development.
• Lead the competitive intelligence initiative.

What We’re Looking For:

• Minimum 5 years of experience in product marketing.
• Thrive in a fast-paced and rapidly changing environment.
• Demonstrated creativity, ingenuity, and personal ownership.
• Excellent verbal and written communication skills.
• Experience in a fast-paced SaaS environment is preferred.
• Ability to facilitate alignment and build relationships across the organization.
• Strong organizational skills to manage multiple competing priorities.

About StaffGrabbers: We’re a team of experienced Product & Design recruiters. With teams based in San Francisco, New York City and Boston, we work with technology and software companies all over the United States. If you’re looking for a new position or need to hire, please get in touch: [email protected].

StaffGrabbers

We are looking for a highly skilled eCommerce Manager with a proven track record of success in leading work on Shopify platforms. The ideal candidate will thrive in a collaborative environment and have a deep understanding of the online retail landscape. This is an exciting opportunity to work alongside the Chiefs of the business and make a significant impact.

Responsibilities:

• Manage and optimize our Shopify platform, ensuring a seamless and user-friendly online shopping experience.
• Oversee all aspects of the ecommerce operations, including product listing, inventory management, pricing, promotions, and order fulfillment.
• Develop and implement strategies to increase online sales, conversion rates, and customer retention.
• Conduct regular performance analysis and report on key ecommerce metrics, identifying areas for improvement and implementing actionable solutions.
• Stay updated on the latest ecommerce trends, technologies, and best practices to drive innovation and competitiveness.
• Collaborate with cross-functional teams, including marketing, design, and customer service, to align ecommerce initiatives with overall business objectives.
• Monitor and optimize website performance, including site speed, mobile responsiveness, and SEO.
• Lead A/B testing and other conversion rate optimization initiatives to improve website performance and user experience.
• Manage relationships with third-party service providers, such as payment gateways, shipping carriers, and app developers.
• Ensure compliance with legal and industry regulations related to online retail, data protection, and customer privacy.

Qualifications:

• Bachelor’s degree in business, marketing, or a related field.
• Proven experience as an Ecommerce Manager, with a strong focus on Shopify.
• In-depth knowledge of Shopify platform and its various features and functionalities.
• Demonstrated success in driving ecommerce sales growth and achieving revenue targets.
• Proficiency in web analytics tools (Google Analytics, etc.) and ability to interpret data to drive decision-making.
• Familiarity with SEO best practices and ability to optimize product pages and content for search engines.
• Strong project management skills, with the ability to prioritize tasks and meet deadlines.
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
• Detail-oriented mindset with a commitment to delivering high-quality work.
• Proactive problem-solving ability and a continuous improvement mindset.

What’s in it for you?

• Remote working options
• 401k matching
• Health, Vision, and Dental Insurance
• Generous PTO policy
• Immediate scale for growth/progression

R2 Global

Title: Product Manager

Location: Campbell, CA or Beaverton, OR (min. 4 days on-site)

Duration: Direct Hire

As a Product Manager, you’ll manage cloud-based, web applications from ideation to launch. You will be responsible for working with stakeholders, customers, and development teams to define product requirements, user stories, ensure quality, and track progress. The product is a sophisticated Enterprise cyber security product.

Our client’s culture reflects the value of working hard, being a self-starter, driven, and the joy of having fun along the way. At the core, our business is all about people. It’s about hiring the best talent. It’s about making our clients and partners feel special every time we engage. You will be asked to work directly with our Scrum Master to shepherd the development team into an Agile team working with Scrum. Ability to communicate with a wide range of stakeholders, peers and colleagues is essential.

Responsibilities:

• The product manager will be responsible for both product planning and product marketing. This includes managing the product throughout the product lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering to deliver a winning product in the cutting edge of cyber security.
• Working closely with the development team and Scrum Master to organize and plan sprints, reflect on existing processes, and collaborate on new, better ways to work towards providing customer value.
• Working closely and collaboratively with Sales and Marketing teams to ensure the product strategy and direction are aligned with company objectives and that feature requirements are clearly defined.
• Be the product evangelist and able to demonstrate the product to customers/potential customers
• Attracting new clients by innovating and overseeing the product management and sales process for the business
• Communication, gathering and analyzing customer feedback and market research to refine product requirements
• Working with senior team members and development teams to identify and manage company opportunities and share product status
• Ensure software products are delivered on time and within budget
• Preparing and delivering pitches and presentations to potential new clients
• Combining efforts and fostering a collaborative environment within the business as a whole
• Communicating with clients to understand their needs and offer solutions to their problems
• Creating positive, long-lasting relationships with current and potential clients
• Developing and managing product roadmap and backlog
• Ensuring that products meet regulatory requirements
• Developing and maintaining product documentation
• Qualifications:

5+ years in Enterprise markets

Strong Engineering/Technical background

• Bachelor’s degree in computer science/engineering or equivalent experience preferred.
• 5 – 7 years product management experience preferred
• 5+ years of working as a Product Owner within an Agile framework
• Good understanding of an enterprise network environment, particularly client device (e.g., laptops, desktops) management is highly desirable
• Excellent written and verbal communication skills
• Excels at adapting to changing business needs with the ability to balance multiple competing priorities in a fast-paced environment
• Strong communication skills and enjoys a collaborative environment internally and customer facing engagement to help determine product specification
• Intellectually curious and passionate about innovation
• Excellent analytical skills and problem-solving abilities
• Attention to detail and ability to manage multiple projects simultaneously
• Knowledge of software development tools and project management software
• Experience in Cyber Security Technology
• Experience collaborating with Sales and Marketing
• CPO Certification by recognized industry group

The annual salary range for this position is $110,000 – $140,000 dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.

*Note: Disclosure as required by the Equal Pay for Equal Work Act (CO), NYC Pay Transparency Law, and sb5761 (WA)

About Synergis

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law

For immediate consideration, please forward your resume to Jennifer Viray at [email protected].

If you require assistance or an accommodation in the application or employment process, please contact us at [email protected].

Synergis

Description
Client is looking for a full-time contract Campaign Manager to help deliver against the team’s campaign production plan and schedule. As a Campaign Manager you are passionate about music and supporting artists, big and small. You’ll execute on campaign briefs to launch new concert or artist campaigns and work closely with cross-functional teams including Marketing, Product, and Design. You’ll launch creative new implementations that change the way people discover and connect with artists and tours. This is your chance to join a team that is imagining, inventing, and building what’s next for millions of artists and music fans around the world.

This role is based in New York City.

Duties and Responsibilities
* Partner with Program Manager, Designers, and PMM (production team) to organize, file, and upload campaign deliverables in accordance with campaign milestones and production schedule.
* Document and communicate ongoing process flow and campaign status updates daily and/or as needed.
* Work with Program Manager to prioritize and align tasks and deliverables daily and weekly, working closely together to proactively flag, communicate, and solve problems.
* Support Program Manager in preparing stakeholder meeting agendas, and document and distribute meeting notes, and task lists.
* Close out projects and campaigns; capture and inventory screenshots, user feedback, and performance insights in order to build campaign recaps.

Key Qualifications
* Demonstrate excellent communication skills, including the ability to communicate clearly and concisely across multiple audiences and stakeholders, and explain technical or campaign-specific roadblocks in simple business terms.
* Be detail-oriented and thorough, willing to turn over every rock in order to solve problems and/or improve processes.
* Be comfortable and receptive to taking and applying feedback from multiple stakeholders.
* Be willing and ready to collaborate with colleagues in different time zones.

Education and Experience
The successful applicant will have three-plus years working as a Marketing or Account Manager in Music, Media, Advertising, or Tech. Direct consumer tech, mobile, or music media experience is a plus. A university degree is preferable.

Desired Skills and Experience

Description
Client is looking for a full-time contract Campaign Manager to help deliver against the team’s campaign production plan and schedule. As a Campaign Manager you are passionate about music and supporting artists, big and small. You’ll execute on campaign briefs to launch new concert or artist campaigns and work closely with cross-functional teams including Marketing, Product, and Design. You’ll launch creative new implementations that change the way people discover and connect with artists and tours. This is your chance to join a team that is imagining, inventing, and building what’s next for millions of artists and music fans around the world.

This role is based in New York City.

Duties and Responsibilities
* Partner with Program Manager, Designers, and PMM (production team) to organize, file, and upload campaign deliverables in accordance with campaign milestones and production schedule.
* Document and communicate ongoing process flow and campaign status updates daily and/or as needed.
* Work with Program Manager to prioritize and align tasks and deliverables daily and weekly, working closely together to proactively flag, communicate, and solve problems.
* Support Program Manager in preparing stakeholder meeting agendas, and document and distribute meeting notes, and task lists.
* Close out projects and campaigns; capture and inventory screenshots, user feedback, and performance insights in order to build campaign recaps.

Key Qualifications
* Demonstrate excellent communication skills, including the ability to communicate clearly and concisely across multiple audiences and stakeholders, and explain technical or campaign-specific roadblocks in simple business terms.
* Be detail-oriented and thorough, willing to turn over every rock in order to solve problems and/or improve processes.
* Be comfortable and receptive to taking and applying feedback from multiple stakeholders.
* Be willing and ready to collaborate with colleagues in different time zones.

Education and Experience
The successful applicant will have three-plus years working as a Marketing or Account Manager in Music, Media, Advertising, or Tech. Direct consumer tech, mobile, or music media experience is a plus. A university degree is preferable.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian’s platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit www.dexian.com to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

DISYS

Epitec

POSITION:

Product Manager

JOB TYPE:

Contract

LOCATION:

Dearborn, MI (Hybrid OR Remote)

JOB SUMMARY FOR PRODUCT MANAGER:

Work with multiple teams within the transformation office on establishing and managing a prioritized backlog. Be a champion and help mentor individuals and teams to grow and develop and help guide and manage the intake process for work. As a Product Manager, you will facilitate learning through workshops, meetings, and Team-building activities and actively try to identify waste and areas of improvement that helps to create autonomous, self-organizing, empowered, and continuously improving Teams.

• More than five years experience working as a Product Manager, Scrum Master, Product Owner or Team Lead with agile software development Teams in a large corporate IT environment.
• Experience using a combination of lean and agile practices to help Teams succeed and organizations evolve.
• Strong grounding in both SCRUM and XP-related methodologies
• Strong understanding of Change management and have participated in a large-scale agile transformation. Strong knowledge of scaled agile principles, practices, and roles. PDO transformation coaching experience is desirable.
• Good working knowledge of the principles and practices involved in
• Value Stream Mapping
• Writing Technical Specs and Requirements
• Knowledge Of User Experience Best Practices
• Critical Thinking and Analytical Skills
• Leadership And the Ability to Take Initiative
• Problem-Solving
• Time Management
• Communication Skills
• Proficient at leading meetings with different audiences (senior management, technical & business Teams) and driving the next steps.
• Experience managing risk and issues across different work streams.
• Experience in interacting & communicating with Sr. Leadership, business, and technology stakeholders.
• Must be motivated and be able to work independently.

Skills Required:

• More than five years’ experience working as a Product Manager, Scrum Master, Product Owner or Team Lead with agile software development Teams in a large corporate IT environment.
• Value Stream Mapping
• Writing Technical Specs and Requirements
• Knowledge Of User Experience Best Practices
• Critical Thinking and Analytical Skills
• Leadership And the Ability to Take Initiative
• Problem-Solving
• Time Management
• Communication Skills

Why should you choose Epitec?

We started Epitec with a single focus, “Placing People First.” Knowing every good endeavor begins with listening and understanding, we’ve set about challenging every part of the employment process. Bringing the proper connections together for the perfect fit.

How is Epitec different?

Epitec gets to know our prospective employees, using these insights to locate the perfect placement for you. We are there, every step of the way. Providing a best-in-class compensation package combined with the opportunity to grow financially and personally through your work.

What is the result?

Epitec represents the world’s top companies and works to fill their open jobs with the world’s best talent. That’s led to Epitec servicing an impressive list of Fortune 100 companies. We’ve also won many awards, including one of Crain’s Detroit Business “Cool Places to Work,” and 101 Best & Brightest – local, national and elite winner. And that’s just the beginning, as we work to innovate the way the world thinks about employment.

EPITEC

Hi, it’s nice to meet you! We are Avis Budget Group:

We are a leading global provider of transportation solutions, operating three of the most recognized brands in the industry: Avis, Budget, and Zipcar – the world’s leading car-sharing network. Our employees are driven by a shared ambition to be at their best every day, so that together, we can become the best vehicle rental company in the world. We’ve been doing this for over 75 years, but we are humble enough to know that we can do things even better.

The impact you’d drive:

We are fueling up with top tech talent, to build upon our core strengths and to challenge the way we work, think, and behave – so that together, we can provide a better rental experience for our customers. No matter how big or small the idea, we are united by our innovative spirit. We believe that there is strength in togetherness. Strength in us having a common goal: to get our customers on their way quickly, safely, and sustainably. To expand our engineering culture, we’re boosting our business with great people like you. Choose a career with us, and you’ll be joining a team of driven people; performing with purpose. At Avis Budget Group, we’re driven to be the best vehicle rental company in the world. Together.

What you’ll do:

• You will lead the product strategy for a product(s) and outcomes are achieving business and customer needs
• You will develop the multi-year vision, strategy, and roadmap for your product(s)
• You will define Objectives and Key Results (OKR ́s) with the teams and key stakeholders to ensure alignment on goals
• You will balance different perspectives and secure collaboration and strong partnerships with key stakeholders in various parts of the organization
• You will coach and mentor the teams to secure individual and team development, transfer of competence, and diversity of thought
• You will build a trusting, safe environment where team members feel empowered

You should apply if you bring:

• Three plus years of experience delivering highly successful and innovative products
• Strong leadership experience in aligning product strategy and execution efforts across large cross-functional groups, multiple locations, and time zone
• Balance of technical and business acumen; ability to communicate what is possible and what will have biggest impact on business
• Ability to convert big ideas into a roadmap of features and research with minimal guidance
• Ability to manage project ambiguity, complexity, and interdependencies in an organized and structured way
• Effective team dynamics, conflict resolution, mentoring, and leadership skills
• Ability to obtain the data you need and whip it into an insightful story
• Experience running rigorous multivariate testing and experimentation
• Ability to handle multiple competing priorities

We understand applying is intimidating – please try to be confident! You don’t have to match all the requirements exactly to be considered. We are looking for technically skilled, invested leaders eager to take the wheel.

Driven People. Performing with Purpose

People

We are people driven: building an engineering culture, stronger together, maximizing our diversity of thought, backgrounds and beliefs at every level of our organization.

Performance

We are performance driven: encouraging each other to be at our best through leadership, training, tools, and rewards.

Purpose

We are purpose driven: building modern and cutting-edge products, providing safe and sustainable transport solutions that make a difference to the lives of our colleagues, customers and communities.

Benefits you’ll receive:

• Paid time off
• 401K retirement plan with company matched contributions
• Access to Medical, Dental, Vision, Life and Disability insurance
• Eligible to elect other voluntary benefits including: Group Legal, Identity Theft, Insurance, FSA, additional life insurance coverages
• Contribute up to $260 as a tax free benefit for public transportation or parking expenses
• Employee discounts, including discounted prices on purchase of Avis / Budget cars
• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more

The fine print:

Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.

Avis Budget Group

One of our clients is looking for a direct hire Content Manager in the Austin, TX area.

This is a hybrid role requiring 2 – 3 days in the office per week, and there will be occasional overnight travel.

If you love the health and wellness space, this could be an exciting role and company for you!

Salary for this role is $135,000 – $150,000.

This is not a relo position – you must live in the Austin area already.

Content Manager Responsibilities:

• You’ll help develop omnichannel messaging and content strategies, campaign concepts, and general content plans as needed
• You’ll provide editorial direction and guidance to the in-house copywriting crew and help develop their talents and skill sets
• You’ll help ensure that all copy is being written within the brand voice and standards, and help improve brand that voice within the company’s vision
• You’ll oversee and direct copywriting across marketing + creative for things such as social media ads, video, email marketing, landing pages, blogs, website content, packaging, eCommerce, etc.
• You’ll help concept awesome content to support thought leadership, understanding, and education within our target consumer segments
• You’ll work with the creative team and relevant stakeholders to determine the concept and copy for various campaigns and specific marketing initiatives
• You’ll help guide, concept, present and execute innovative creative marketing work that connects with the target’s needs
• You’ll apply creative direction and various talking points from creative briefs into great, engaging and effective copy concepts and ideas
• You’ll help optimize the copy process and templates as needed per campaign or initiative

Content Manager Requirements:

• Must have 8+ years of professional copywriting experience
• Must have 3+ years of experience in content management and concepting for the web / desktop, mobile, social media, and other platforms
• Must have 2+ years of experience working on national or global eCommerce brands
• Must have a degree within a writing-based discipline (journalism, advertising, creative writing, etc.)
• Must already be in the Austin market and able to commute to the office 2 to 3 times per week
• Must have a portfolio site showcasing examples relevant to the role

Onward Search

Director of Marketing & E-commerce

About RAYMOND WEIL:

RAYMOND WEIL is a well-known and well-established global brand who has been operating in the Swiss watch industry for over 45 years. The Geneva-based brand belongs to a small circle of Swiss watchmakers and is still operated in family hands. RAYMOND WEIL is built upon the core values of family, creativity and craftsmanship.

Description:

As the Director of Marketing & E-commerce for RAYMOND WEIL, you will oversee the full funnel marketing strategy and brand management in the US market. 

The primary responsibilities include: leading and managing the Company’s digital marketing initiatives (paid search, paid social, affiliates, display), setting marketing budgets and campaign calendars, overseeing email marketing, management of co-op advertising, control the US web experience, and conducting C-suite analytics reports for the larger team.

The Director of Marketing & E-commerce will be accountable for keeping a consistent brand voice to Swiss headquarters while tailoring programs to fit the shopping behaviors of the US market. This role will manage a team of two within the NYC office and will work closely with global headquarters.

This position will be full-time in office – located in New York, NY.

Job Responsibilities:

• Set marketing campaign budgets by channel based on US Market’s projected revenue goals.
• Determine Key Performance Indicators (KPIs) for campaign performance and website vitals. Measure and optimize channels based on these set benchmark goals.
• Develop marketing strategies and calendar based on key product launches, historical e-commerce sales and industry trends.

·      Manage digital agencies for paid search and paid social; includes daily reports, weekly calls, and moderate larger monthly meetings.

• Oversee all online marketing campaigns and planning including social media advertising, email marketing, performance display, branding display, and affiliate.

·      Direct offline marketing campaigns including regional Co-op advertising, US event management, direct mail, PR and influencer outreach, GWP promotions, branded partnerships, showroom marketing and management.

·      Communicate with local sales team to tailor US marketing efforts based on the wholesale market input.

·      Manage the duties of the Marketing Specialist to set the email calendar, revise campaign flows, segment audiences and track email marketing performance / trends.

·      Champion the US website User Experience (UX); ensure that the path to purchase is clear and frictionless.

·      Work directly with global headquarters to improve the website back-end, create new landing pages and content, swap out homepage creative, and ensure timely uploads of product SKUs.

·      Responsible for .us website maintenance including SEO, speed optimizations, plugin updates, data feeds and data precision through the implementation of marketing pixels.

·      Pull and analyze campaign and web analytics from both first and second-party data sources; including: Google 360, WordPress, Klaviyo, Meta Business Suite, etc.

·      Identify customer touchpoints and ecommerce LTV. Develop both prospecting and retention tactics based on the customer journey and path to purchase data.

• Provide weekly dashboards to the global team. Create in-depth monthly wrap up reports based on the performance of marketing campaigns, creative and web sales.
• Generate detailed creative briefs for headquarters to gather all the assets and crops needed for website, email, paid and organic channels.
• Set and manage the quarterly calendars and projects of the e-commerce team. Help them grow and identify areas of opportunities within each of their roles.
• Champion luxury story-telling and maintain a consistent brand message throughout all platforms.
• Become a recognized expert on your designated channels; stay informed on industry trends, beta releases, and platform modifications.

Job Requirements:  

Who You Are:

·      Have a Bachelor’s degree in marketing or business.

• Possess 5+ years of experience in growth-centric roles, with a special emphasis on performance marketing; Direct-to-Consumer (DTC) goods or luxury brand.
•  You identify as being extremely analytical, inspired not just by the numbers but the learnings that can be applied from the data.

·      You have direct working experience with the following platforms: Google Suite, Meta Business Suite, SEM Rush, WordPress, Klaviyo, and more.

• You are a proactive individual with a goal-oriented approach. You flourish aiding cross-channel platform strategic campaigns. 
• You are an exceptional communicator capable of simplifying complex business ideas to deliver powerful messages to target audiences.
• Proficient in Microsoft Office (Outlook, Word, Excel & Powerpoint) with an ability to learn company specific programs and software.
• You understand luxury design aesthetics and clean website layouts. Proficiency in Adobe suite and other design tools is a plus.
• Organized, accurate, and able to monitor team’s work for quality.
• Nimble with shifting priorities and deadlines. Able to quickly react and pivot strategies when needed.

Exhibit excellent leadership skills; you continually inspire, motivate and learn from the US team.

This position will be full-time in office – located in New York, NY.

The Salary Range for this position is: $95K -$100K

RAYMOND WEIL

Customer Relationship Manager

Company Description

GE Current, a Daintree company, has completed the acquisition of Hubbell® Incorporated’s commercial and industrial (C&I) lighting business, creating a premier end-to-end lighting solutions business. The combined new business will be branded as Current. This brings together two iconic businesses with deep innovation heritage, strong brands and application expertise and allows Current to be strategically positioned to now focus all investments into lighting and controls solutions. We have an enhanced distribution footprint and digital tools to service customer needs more easily, quickly and efficiently, and strong new product pipelines and shared patented technologies to deliver added value to customers. Primary office locations are Cleveland, OH and Greenville, SC, with centers of expertise locations in Austin, TX, Rolling Meadows, IL and Quebec, Canada. Manufacturing operations reside in Hendersonville, NC, Pittsburgh, PA, Plympton, MA, Christiansburg, VA, Acuna, MX and Tijuana, MX.

Job Description

As Customer Relationship Manager, you will be responsible for maintaining and building both short-term and long-term deep relationships with our large National, Strategic and Key account partners (Fortune 500 companies) to enable year over year revenue growth. This role will directly manage and build teams that provide industry leading customer service and support that provide a competitive advantage.

This role will preferably be located in Greenville, SC. Remote work outside of Greenville may be available for strong candidate.

Essential Responsibilities

• Work closely with our National, Key and Strategic Account partners to quickly solve problems through effective and efficient solutions.
• Actively listen to National Account partners to understand their unique needs, challenges, and motivations.
• Act as customer advocate and effectively interface with internal and external customers at multiple organizational levels, including Agents, Distributors, Architects, Rebate Pro Installation Contractors.
• Manage long and short-term customer success metrics and deliverables such as FCR, NPS, Customer Effort Scores, etc.
• Influence decisions and effective changes that improve the customer experience.
• Build strong customer centric service team to achieve critical service metrics.
• Develop team member talent, drive accountability, and recognize achievements.
• Work cross functionally to develop and execute plans to address customer-specific needs.
• Foster relationships with key internal stakeholders to support the value proposition.
• Drive process to accurately and consistently forecast through effective use of SFDC, planning tools, and additional resources to conduct pipeline reviews.
• Drive speed and simplification through cross functional collaboration and proactive sharing of best practices throughout the National Accounts team.
• Strong customer centric communication across internal cross functional teams as well as with all levels of our National, Key and Strategic Account partners.

Qualifications

• Bachelor’s degree from 4-year accredited university or equivalent experience
• Minimum 10 years experience in a direct supervisory role and proven success in managing a cross functional team
• Detail-oriented with strong process, organizational and oral/written communication skills.
• Strong oral and written communication skills, including virtual and electronic communications
• Prior experience and/or willingness to work virtually with team members that are not co-located
• Strong executive presence and demonstrated ability to communicate with, influence and build relationships with project-level and senior leadership both internal to Current and externally with customers
• Established exceptional leadership, team building, interpersonal and communications skills
• Highly motivated individual with proven track record
• Demonstrated ability to develop and maintain strong customer/agent/distributor relationships
• Willingness to travel as needed to be successful in role
• Ability to quickly understand, retain and articulate product knowledge and applications
• Must be detail-oriented with superior organizational skills
• Strong business and financial acumen

Desired Characteristics

• Strong Lighting industry experience to include Products and End-User Selling
• Familiarity with SAP, QuickBase and Salesforce
• Sound knowledge of the company’s products and services.
• Experience with data analysis and spreadsheet tools
• Understanding of basic contractual terms and conditions

Compensation

The position has a compensation package inclusive of base, bonus (if eligible), benefits, 401k contribution, time off, recognition awards and more. This salary range is $97,000-$130,000.

Benefits and Perks

The Highlights:

All around competitive culture where together we strive to:

• Approach each day with a tenacious curiosity
• Communicate openly and honestly- internally and externally
• Work hard, take risks, fail fast…learn and move on
• Embrace diversity and welcome opposing thoughts
• Empower and develop each other
• We have an open and inclusive culture where you’ll learn and grow through programs and resources like:
• Quarterly company all employee meetings
• Management and Leadership development
• Initiatives and special projects with executive leadership exposure
• Access to top-notch learning courses through LinkedIn Learning
• Regular manager check-ins to drive performance and career growth

Our more standard benefits

• Full-time exempt roles have a Permissive Time Off Policy, giving you flexibility to rest, relax and recharge away from work
• Paid Company Holidays
• A comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance
• 401(k) retirement program with a fully vested immediate company match
• Flexible Spending Account options for pre-tax employee allocations

Additional Information

• Current is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided on the basis of qualifications, merit, and business need. At Current, we are Always On and working to improve lives with the industry’s most expansive portfolio of sustainable advanced lighting and intelligent controls that reliably meet our customers’ needs. Learn more at CurrentLighting.com

Current Lighting