Customer Relationship Manager
Company Description
GE Current, a Daintree company, has completed the acquisition of Hubbell® Incorporated’s commercial and industrial (C&I) lighting business, creating a premier end-to-end lighting solutions business. The combined new business will be branded as Current. This brings together two iconic businesses with deep innovation heritage, strong brands and application expertise and allows Current to be strategically positioned to now focus all investments into lighting and controls solutions. We have an enhanced distribution footprint and digital tools to service customer needs more easily, quickly and efficiently, and strong new product pipelines and shared patented technologies to deliver added value to customers. Primary office locations are Cleveland, OH and Greenville, SC, with centers of expertise locations in Austin, TX, Rolling Meadows, IL and Quebec, Canada. Manufacturing operations reside in Hendersonville, NC, Pittsburgh, PA, Plympton, MA, Christiansburg, VA, Acuna, MX and Tijuana, MX.
Job Description
As Customer Relationship Manager, you will be responsible for maintaining and building both short-term and long-term deep relationships with our large National, Strategic and Key account partners (Fortune 500 companies) to enable year over year revenue growth. This role will directly manage and build teams that provide industry leading customer service and support that provide a competitive advantage.
This role will preferably be located in Greenville, SC. Remote work outside of Greenville may be available for strong candidate.
Essential Responsibilities
- Work closely with our National, Key and Strategic Account partners to quickly solve problems through effective and efficient solutions.
- Actively listen to National Account partners to understand their unique needs, challenges, and motivations.
- Act as customer advocate and effectively interface with internal and external customers at multiple organizational levels, including Agents, Distributors, Architects, Rebate Pro Installation Contractors.
- Manage long and short-term customer success metrics and deliverables such as FCR, NPS, Customer Effort Scores, etc.
- Influence decisions and effective changes that improve the customer experience.
- Build strong customer centric service team to achieve critical service metrics.
- Develop team member talent, drive accountability, and recognize achievements.
- Work cross functionally to develop and execute plans to address customer-specific needs.
- Foster relationships with key internal stakeholders to support the value proposition.
- Drive process to accurately and consistently forecast through effective use of SFDC, planning tools, and additional resources to conduct pipeline reviews.
- Drive speed and simplification through cross functional collaboration and proactive sharing of best practices throughout the National Accounts team.
- Strong customer centric communication across internal cross functional teams as well as with all levels of our National, Key and Strategic Account partners.
Qualifications
- Bachelor’s degree from 4-year accredited university or equivalent experience
- Minimum 10 years experience in a direct supervisory role and proven success in managing a cross functional team
- Detail-oriented with strong process, organizational and oral/written communication skills.
- Strong oral and written communication skills, including virtual and electronic communications
- Prior experience and/or willingness to work virtually with team members that are not co-located
- Strong executive presence and demonstrated ability to communicate with, influence and build relationships with project-level and senior leadership both internal to Current and externally with customers
- Established exceptional leadership, team building, interpersonal and communications skills
- Highly motivated individual with proven track record
- Demonstrated ability to develop and maintain strong customer/agent/distributor relationships
- Willingness to travel as needed to be successful in role
- Ability to quickly understand, retain and articulate product knowledge and applications
- Must be detail-oriented with superior organizational skills
- Strong business and financial acumen
Desired Characteristics
- Strong Lighting industry experience to include Products and End-User Selling
- Familiarity with SAP, QuickBase and Salesforce
- Sound knowledge of the company’s products and services.
- Experience with data analysis and spreadsheet tools
- Understanding of basic contractual terms and conditions
Compensation
The position has a compensation package inclusive of base, bonus (if eligible), benefits, 401k contribution, time off, recognition awards and more. This salary range is $97,000-$130,000.
Benefits and Perks
The Highlights:
All around competitive culture where together we strive to:
- Approach each day with a tenacious curiosity
- Communicate openly and honestly- internally and externally
- Work hard, take risks, fail fast…learn and move on
- Embrace diversity and welcome opposing thoughts
- Empower and develop each other
- We have an open and inclusive culture where you’ll learn and grow through programs and resources like:
- Quarterly company all employee meetings
- Management and Leadership development
- Initiatives and special projects with executive leadership exposure
- Access to top-notch learning courses through LinkedIn Learning
- Regular manager check-ins to drive performance and career growth
Our more standard benefits
- Full-time exempt roles have a Permissive Time Off Policy, giving you flexibility to rest, relax and recharge away from work
- Paid Company Holidays
- A comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance
- 401(k) retirement program with a fully vested immediate company match
- Flexible Spending Account options for pre-tax employee allocations
Additional Information
- Current is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided on the basis of qualifications, merit, and business need. At Current, we are Always On and working to improve lives with the industry’s most expansive portfolio of sustainable advanced lighting and intelligent controls that reliably meet our customers’ needs. Learn more at CurrentLighting.com
Current Lighting
Related jobs:
Film Crew Hiring Call for Chicago Productions
Job Description
A production company is seeking experienced film and television crew members for upcoming projects in the Chicago area. This is a paid opportunity for industry professionals looking to join narrative film and television productions. Casting directors and production managers are currently hiring skilled crew members across multiple departments to support upcoming shoots and future projects.
Job Responsibilities
- Collaborate with production teams to support film and television projects
- Maintain professionalism and efficiency on set
- Execute department-specific responsibilities according to production needs
- Assist with ensuring productions run smoothly and safely
- Follow production schedules and project requirements
Requirements
- Previous film, television, or production experience preferred
- Strong communication and teamwork skills
- Ability to work in a fast-paced production environment
- Reliable, organized, and detail-oriented
- Narrative film and television experience preferred
- Must be available for projects in the Chicago area
Compensation
- Paid production positions
- Opportunities on upcoming and future productions
- Professional networking opportunities
- Experience working with established production teams
Job Description
A production filming in the Houston and Pearland area is seeking an experienced 1st Assistant Camera (1st AC) / Focus Puller with Ronin 4D experience. This paid crew opportunity is ideal for camera professionals who have experience managing focus on advanced camera systems and can contribute to a fast-paced production environment.
Job Responsibilities
- Serve as the 1st Assistant Camera / Focus Puller during production.
- Pull and maintain accurate focus while operating with the Ronin 4D camera system.
- Assist the camera department with equipment setup and operation.
- Collaborate closely with the Director of Photography and camera crew.
- Ensure camera equipment is functioning properly throughout production.
Requirements
- Proven experience as a 1st AC or Focus Puller.
- Must have experience pulling focus on a Ronin 4D system.
- Own wireless focus system preferred.
- Strong technical knowledge of camera operations and focus management.
- Ability to work efficiently in a production environment.
- Must be available for scheduled shoot dates.
Compensation Details
- Paid position
- Rate will be discussed with selected candidates
Film Crew for Watch Party Event
Job Description
A production team is seeking an experienced film crew to capture a live watch party event in Midland, Texas. This videography opportunity is ideal for creative professionals who specialize in event coverage and can deliver high-quality footage that captures the energy and atmosphere of a live gathering. Teams with experience filming events, branded content, and social media campaigns are encouraged to apply.
Job Responsibilities
- Film and document a live watch party event
- Capture high-quality video footage of attendees and activities
- Work collaboratively with event organizers and production staff
- Manage camera equipment and on-site production needs
- Deliver professional event coverage that highlights key moments
Requirements
- Prior videography or film production experience
- Must provide examples of previous video work
- Minimum crew size of 2–3 people
- Strong understanding of event filming and production
- Reliable equipment and professional workflow
- Ability to work efficiently in a live event environment
Compensation
- Paid film crew opportunity
- Professional event production experience
- Opportunity to expand your portfolio
- Networking opportunities with industry professionals
Entertainment Industry Production Staff
Job Description
A growing television and digital media network is hiring motivated professionals and aspiring creatives to join its production team. Opportunities are available across multiple departments, including content creation, production, post-production, casting, photography, and event support. Training is available for select positions, making this an excellent opportunity for both experienced professionals and individuals looking to gain hands-on entertainment industry experience.
Job Responsibilities
- Support television, digital media, and content production projects
- Collaborate with creative and production teams to deliver high-quality content
- Assist with filming, editing, casting, photography, or production operations depending on the role
- Maintain professionalism and reliability in a fast-paced production environment
- Contribute to the development of original programming and entertainment content
Requirements
- Passion for television, media, production, or entertainment
- Strong communication and teamwork skills
- Reliable, professional, and motivated work ethic
- Relevant experience preferred but not required for select positions
- Ability to work collaboratively in a creative environment
Available Positions
- Assistant Editors
- Story Producers
- Videographers
- Photographers
- Drivers / Security
- Licensed Medics
- Casting Producers
- Makeup Artists (MUA)
- Hair Stylists
Compensation
- Competitive compensation based on position and experience
- Training opportunities available for select roles
- Hands-on experience in television and digital media production
- Opportunity to work with a growing entertainment network
Job Description
A paid narrative video production for a hat brand is seeking experienced crew members to join a small, low-budget production team. Producers are looking for talented professionals who can contribute their expertise and, ideally, provide their own equipment. This is a collaborative project with a streamlined crew and an engaging creative concept.
Job Responsibilities
- Perform assigned crew duties throughout production.
- Collaborate with the director, producers, and fellow crew members.
- Assist in maintaining efficient production workflows.
- Provide and operate personal equipment when applicable.
- Ensure professional-quality production standards are maintained.
Available Positions
Sound Operator / Mixer
- Manage on-set audio recording and sound quality.
- Operate sound equipment and monitor audio levels.
1st Assistant Camera (1st AC)
- Assist camera department operations.
- Maintain focus, camera setup, and equipment readiness.
Gaffer
- Oversee lighting setup and execution.
- Work closely with the camera team to achieve the desired visual look.
Requirements
- Must be based in the Los Angeles area.
- Prior experience in the relevant crew position preferred.
- Ability to work efficiently on a small production team.
- Own gear is highly preferred.
- Must provide full-day and half-day rates when applying.
- Include a list of available equipment with submission.
Compensation Details
- Paid opportunity.
- Compensation based on submitted day rates and position.
- Production schedule includes approximately one full shooting day and one half-day.
Runner II – Live Sports Broadcast Production
Job Description
A live sports broadcast team is seeking an experienced Runner II to support remote production operations for a major college football media event. This role is ideal for production professionals who excel in fast-paced environments and enjoy contributing to high-profile live broadcasts. Responsibilities include assisting operations and production staff, coordinating logistics, supporting on-air talent, and helping ensure the successful execution of live event coverage.
Job Responsibilities
- Assist operations and production teams during live remote broadcasts
- Run errands and provide logistical support for production personnel
- Coordinate announcer arrivals, departures, and related activities
- Distribute information and materials to crew members and staff
- Support daily broadcast operations and event workflows
- Complete assigned tasks to help maintain smooth production execution
- Communicate effectively with operations and production leadership
- Adapt quickly to changing production needs and priorities
Requirements
- Must reside within 100 miles of the event location
- Must be at least 21 years old and legally authorized to work in the United States
- Valid driver’s license required
- Experience working on at least eight live remote productions as a runner
- Strong communication skills via phone, text, and email
- Ability to work effectively in a fast-paced, ever-changing environment
- Positive attitude and proactive approach to production support
- Willingness to check in and out daily with the operations team
- Familiarity with the venue and local area preferred
- Leadership experience assisting or directing other runners is a plus
- Basic understanding of broadcast production operations preferred
Compensation
- Paid live event production opportunity
- Gain hands-on experience in sports broadcasting and live television
- Work alongside experienced production and operations professionals
- Build valuable industry connections within sports media and entertainment
Runner II – Live Sports Broadcast Production
Job Description
A live sports production team is seeking a Runner II to support remote broadcast operations for a major flag football event. This role is ideal for experienced production professionals who thrive in fast-paced environments and enjoy contributing to high-profile live broadcasts. Responsibilities include assisting production and operations teams, coordinating logistics, supporting talent and crew members, and helping ensure smooth event execution from start to finish.
Job Responsibilities
- Assist operations and production teams during live remote broadcasts
- Run errands and provide logistical support for production personnel
- Coordinate announcer arrivals, departures, and on-site activities
- Distribute information and materials to crew members and stakeholders
- Support daily event operations and broadcast workflows
- Complete assigned production tasks as directed by management
- Maintain clear communication with production and operations teams
- Adapt quickly to changing priorities in a live event environment
Requirements
- Must reside within 100 miles of the event location
- Must be at least 21 years old and legally authorized to work in the United States
- Valid driver’s license required
- Experience working on at least eight live remote productions as a runner
- Strong communication skills via phone, text, and email
- Ability to work effectively in a fast-paced and evolving environment
- Positive attitude and proactive approach to production support
- Willingness to check in and out daily with the operations team
- Familiarity with the venue and surrounding area preferred
- Leadership experience assisting or directing other runners is a plus
- Basic understanding of broadcast production operations preferred
Compensation
- Paid live event production opportunity
- Hands-on experience working in sports broadcasting
- Opportunity to collaborate with experienced production professionals
- Valuable networking opportunities within the entertainment and media industry
Runner II – Remote Sports Broadcast Production
Job Description
A live sports broadcast team is seeking an experienced Runner II to support remote production operations for a professional basketball event in Atlanta. This role is perfect for production professionals who excel in fast-paced environments and enjoy contributing to live television broadcasts. The position involves assisting operations staff, coordinating logistics, supporting announcer activities, and helping ensure seamless execution of on-site broadcast production.
Job Responsibilities
- Assist operations and production teams during live remote broadcasts
- Run errands and provide logistical support for broadcast personnel
- Coordinate announcer arrivals, departures, and related activities
- Distribute important information and materials to crew members
- Support daily production operations and event workflows
- Complete assigned tasks to help maintain smooth broadcast execution
- Communicate effectively with operations and production leadership
- Adapt quickly to changing production needs and priorities
Requirements
- Must reside within 100 miles of the event location
- Must be at least 21 years old and legally authorized to work in the United States
- Valid driver’s license required
- Experience working on at least eight live remote productions as a runner
- Strong communication skills via phone, text, and email
- Ability to work efficiently in a fast-paced, ever-changing environment
- Positive attitude and proactive approach to production support
- Willingness to check in and out daily with the operations team
- Familiarity with the venue and local area preferred
- Experience leading or assisting other runners is a plus
- Basic knowledge of broadcast production operations preferred
Compensation
- Paid live sports production opportunity
- Hands-on experience with professional broadcast operations
- Opportunity to work alongside experienced television production teams
- Valuable networking opportunities within the entertainment and sports media industry
Runner II – Live Event Broadcast Production
Job Description
A live event production team is hiring a Runner II to support remote broadcast operations for a major multi-sport competition. This production role is ideal for experienced professionals who thrive in fast-paced environments and enjoy supporting live television broadcasts. Responsibilities include assisting production and operations teams, coordinating logistics, supporting on-air talent, and ensuring smooth event execution across assigned competition venues.
Job Responsibilities
- Assist operations and production teams during live remote broadcasts
- Run errands and provide logistical support for production staff
- Coordinate announcer arrivals, departures, and related activities
- Distribute information and materials to crew members and stakeholders
- Support daily broadcast operations and event execution
- Perform assigned tasks to help maintain efficient production workflows
- Communicate effectively with operations personnel throughout the event
Requirements
- Must live within 100 miles of the event location
- Must be at least 21 years old and legally authorized to work in the United States
- Valid driver’s license required
- Minimum experience working on multiple live remote productions as a runner
- Strong communication skills via phone, text, and email
- Ability to work effectively in a fast-paced and changing environment
- Positive attitude and proactive approach to problem-solving
- Willingness to check in and out daily with the operations team
- Basic understanding of broadcast production operations
- Familiarity with the local area and venue is preferred
- Leadership experience assisting or directing other runners is a plus
Compensation
- Paid live event production opportunity
- Gain valuable experience in sports and broadcast production
- Work alongside experienced television and operations professionals
- Expand your professional network within the entertainment and media industry
Runner II – Remote Sports Broadcast Production
Job Description
A live sports broadcast production team is seeking an experienced Runner II to support remote broadcast operations for a collegiate baseball event. This production assistant role involves assisting operations staff, coordinating logistics, supporting talent and crew needs, and helping ensure seamless event execution. Ideal candidates are organized, proactive, and comfortable working in a fast-paced live production environment.
Job Responsibilities
- Assist operations and production teams during remote sports broadcasts
- Support event logistics, including arrivals, departures, and crew coordination
- Distribute information and materials to production staff and talent
- Help coordinate announcer and on-site production activities
- Complete assigned production and operations tasks throughout the event
- Maintain effective communication with crew members and leadership
- Contribute to the successful execution of live broadcast operations
Requirements
- Must live within 100 miles of the event location
- Must be at least 21 years old and legally authorized to work in the United States
- Valid driver’s license required
- Previous experience working on live remote productions as a runner
- Strong communication skills via phone, text, and email
- Ability to work efficiently in a fast-paced, evolving environment
- Positive attitude and strong problem-solving skills
- Willingness to communicate regularly with the operations team
- Basic knowledge of broadcast production operations preferred
- Leadership experience overseeing or assisting other runners is a plus
- Familiarity with the local area and venue is beneficial
Compensation
- Paid live event production opportunity
- Hands-on experience in sports television broadcasting
- Work alongside experienced production and operations professionals
- Opportunity to expand your network and production resume
Runner II – Live Sports Broadcast Production
Job Description
Join a fast-paced live sports broadcast team as a Runner II supporting remote production operations for a major studio show covering professional basketball championship events. This behind-the-scenes production role involves assisting operations staff, coordinating logistics, supporting on-site talent, distributing information, and helping ensure broadcasts run smoothly. Candidates should be adaptable, organized, and comfortable working in a dynamic live event environment.
Job Responsibilities
- Support operations and production teams during live remote broadcasts
- Assist with event logistics, including arrivals, departures, and on-site coordination
- Distribute information and materials to crew members and production staff
- Provide support for announcer and talent coordination as needed
- Perform assigned production and operations tasks throughout the event
- Maintain clear communication with team members and leadership
- Help ensure smooth execution of live broadcast activities
Requirements
- Must reside within 100 miles of the event location
- Must be at least 21 years old and legally authorized to work in the United States
- Valid driver’s license required
- Experience working as a runner on live remote productions preferred
- Strong communication skills via phone, text, and email
- Ability to thrive in a fast-paced, ever-changing production environment
- Positive attitude and proactive work ethic
- Willingness to check in daily with the operations team
- Familiarity with broadcast production operations is preferred
- Leadership experience guiding or assisting other runners is a plus
Compensation
- Paid live event production opportunity
- Gain experience working on a high-profile sports broadcast
- Collaborate with experienced operations and production professionals
- Opportunity to expand skills in live television and remote broadcast production
Film Crew Swing Position – 1st AC, Art PA, Grip & Electric
Job Description
A production team is seeking a versatile crew member to fill a Swing position supporting multiple departments, including 1st Assistant Camera, Art Department Production Assistant, and Grip & Electric. This opportunity is ideal for experienced film crew professionals who can assist with production operations, equipment handling, and end-of-day load-out duties on a soundstage production in Los Angeles.
Job Responsibilities
- Assist the camera department as needed
- Support the art department with production tasks
- Help the grip and electric team with equipment setup and breakdown
- Assist with loading and unloading production equipment
- Maintain a safe and organized work environment
- Collaborate with multiple departments throughout the production day
Requirements
- Experience working in film, television, or commercial production
- Familiarity with camera, grip, electric, or art department workflows
- Ability to lift and move production equipment safely
- Strong communication and teamwork skills
- Reliable transportation to the Los Angeles production location
- Available for a full production day and end-of-day load-out
Compensation
- Paid crew opportunity
- Meals provided during production
- Networking opportunities with industry professionals
- Hands-on experience across multiple production departments