Talent Casting Calls and Auditions

Job Title: HR Coordinator
Location: Universal city, CA (HYBRID)
Duration: 6 Months

BASIC QUALIFICATIONS

• 1-3 years of experience in Human Resources required, preferably with experience in Human Resources supporting a media company.
• Minimum high school diploma. Bachelor’s degree preferred.
• Proficient in Outlook, Microsoft Word, and Adobe.
• Intermediate in PowerPoint, and Excel.

ELIGIBILITY REQUIREMENTS

• Must be willing to work in Universal City, California.
• This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
• Must have unrestricted work authorization to work in the United States

DESIRED CHARACTERISTICS

• Interested in the generalist environment.
• Strong organizational skills with ability to pay close attention to detail while handling multiple requests.
• Maintain the highest standards of confidentiality and tact.
• Team player, who values collaboration, but able to work independently with limited supervision.
• Demonstrates excellent time management, business acumen, problem solving, and the ability to shift priorities with exceptional follow through.
• Resilient and resourceful with a strong sense of initiative.
• Ability to thrive within a fast, dynamic, and ever evolving global environment, in a calm and professional manner.
• Willingness to learn, try new things, and be creative.
• Ability to establish and maintain positive and trusted relationships with stakeholders.
• Excellent interpersonal and communication skills.
• Ability to escalate questions and/or discrepancies in a timely manner.
• Ability to anticipate needs and be flexible in style and approach.
• Comfortable identifying ways to improve operational efficiency.
• Proactive and energetic with a positive attitude and solution focused.
• A working knowledge of SAP is desirable

OVERVIEW
The HR Coordinator reports to the Manager, Human Resources, and is responsible for supporting the day-to-day activities undertaken by the VP, Human Resources, Global Distribution & Home Entertainment, and the LA-based HR teams with regards to systems, processes, employee life-cycle events, training, and projects. The ideal candidate is a curious, self-driven, and highly organized individual who seeks opportunities to challenge the status quo and find creative solutions to realign our focus to add value to the organization. This role offers exposure to 2 global businesses with a wide range of HR initiatives and projects and the ability to partner with international HR partners.

KEY RESPONSIBILITIES

• Support the day-to-day activities of the VP, Human Resources including calendar management, travel arrangements and expense reporting.
• Process employee personnel and organizational transactions including terminations, transfers, leaves of absences, titles changes, and reporting lines.
• Perform detailed reconciliation and balancing of HR transactions, as needed.
• Run monthly custom reports and ad-hoc requests.
• Manage the onboarding process, including monitoring the background check screening, keeping the HR team informed of discrepancies, conduct I-9 verifications, and coordinate logistics.
• Curate and send the monthly employee newsletter.
• Manage and maintain HRIS systems, and internal documents, including organizational charts and employee files.
• Assist with the recruitment process by preparing job requisitions and routing to Talent Acquisition for posting.
• Plan logistics for employee meetings, trainings, roundtables, including meeting signs up and invitations, room reservations and technology set-up.
• Communicate and interpret company policies and procedures.
• Respond to routine HR inquiries on processes, policies, and procedures.
• Assist with special projects and other duties as requested, including annual processes such as performance reviews, succession planning and compensation reviews.
• Support the HR Business Partners through various adhoc projects.
• Keep up to date with best practices in the Human Resources function.

eTeam

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Summary

The Manager Ticketing will be responsible for developing scaling plans for venues to build events in ticketing software. This position will also compile and distribute daily ticket counts to various internal departments, offices and artist management, agents and record labels. The Manager Ticketing will collaborate with venues, artist management and discount vendors to create ticket packages for shows and events.

Essential Functions

• Gather show information from artist and talent buyer to build shows in ticketing software. Develop scaling for each show/event based on demographic/market related to artist and venue location.
• Manage ticket holds for each event/show. Process ticket orders for artist management, record label, and internal buys.
• Prepare and distribute daily ticket counts for agents, departments and offices at AEG Presents.
• Responsible for the training of new ticketing staff on ticket sales, run will call, guest and artist comps, and coordination with tour and venue.
• Work in conjunction with Talent Buyer, venue, artist and companies like Groupon and Living Social to provide discount or group rate tickets.
• May be responsible for the creation of pop up box offices at seasonal shows and collaboration with special events groups on event ticketing.
• Perform other duties or task assigned by management

Qualifications

• 4-6 years of related work experience working in the music or entertainment industry
• 4-6 years of previous supervisor experience
• 4-6 years of experience in developing start-up box offices, strategies, and arena ticketing, preferred
• 4-6 years of experience in box office is a plus
• Familiarity of basic accounting and budgeting principals
• Familiarity with AXS, Ticketmaster and other ticketing platforms.
• Proficient in Microsoft Word, Excel, Outlook and Adobe Professional
• Must be organized, detail-oriented and self-motivated
• Ability to multitask, prioritize and remain calm in a fast paced environment
• Must be able to work flexible schedule including nights, weekends and some holidays
• Excellent interpersonal, written and verbal communication skills
• Must be able to work a flexi le schedule including evenings, weekends, and holidays

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

AEG

TITLE: Application Support Manager

POSITION TYPE: Full Time, Exempt

COMPANY: Sharks Sports and Entertainment, LLC

LOCATION: SAP Center, San Jose CA

REPORTS TO: Director, Information Technology

POSTING DATED: July 19, 2023

Pay Rate: The pay rate for this role is $105,000 per year

Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands and primary work location. The base pay range provided is subject to change and may be modified in the future.

Position Overview

The Application Support Manager will oversee all enterprise application platforms in collaboration with rest of the IT team, with a specific focus on SAP Enterprise Applications. This role will as a business partner in the organization to deliver technology projects that meet business objectives. The role ensures that the respective business, application, data, and technology perspectives are in line with the organization’s technology and governance strategies, policies, and standards. The role will develop a deep understanding of the applications, the business needs and objectives, and will work with 3rd party technology partners to optimize the use and adoption of these applications across the organization. They will act a application subject matter expert to solve problems and proactively recommend improvement, optimizations, and process enhancements.

Essential Duties and Responsibilities:

• Leads and manages the portfolio of all enterprise business applications within the organization
• Works with all departments and business leaders to define needs for technology-enabled business processes and applications
• Own incident management and resolution for all enterprise applications in close collaboration with internal users and external technology partners
• Works with Director of IT and the rest of the IT team to develop/enhance the technology roadmap for the organization
• Understands concepts and technology related to data architecture and data transformation
• Knowledge of instituting controls to ensure data quality, including data security, retention, and archival
• Provides guidance and research in product, component, and vendor selection as appropriate for specific projects
• Owns the maintenance, upgrade, support, and continued enhancement of business applications within the organization, as needed
• Develops and maintains relationships with vendor partners.
• Maintain documentation for all implementation, integration, and processes for enterprise applications
• Work with cross functional teams to understand business objectives and challenges, recommend technology solutions, new or existing as needed
• Event coverage when needed
• Other duties as assigned

Minimum Qualifications

• Bachelor’s degree or equivalent combination of education and experience
• 4+ years’ relevant work experience; or an equivalent combination of education and experience
• 2+ years of Enterprise Applications experience including System Analysis, Design, Procurement, Testing, Implementation, Documentation, Vendor Management, and License Management
• Demonstrated experience architecting, consulting, implementing, and customizing solutions and workflows
• Experience with middleware, reporting, and Modern user interface (UI) tools and technologies
• Experience in process design, requirements analysis, feasibility studies, software design, programming, testing, deployment, installation, and operational management
• Knowledge of enterprise architecture including application architecture, database architecture, and technology architecture
• Experience with architecting, deploying cloud-enabled solutions, and enterprise application integration and frameworks
• Experience with SAP Enterprise systems is preferred
• Strong deductive reasoning, critical thinking, problem solving, and prioritization skills
• Exceptional interpersonal skills, with excellent written and verbal communicator that is comfortable sharing ideas across functions, to various levels of the organization, and with partners and vendors
• A forward looking individual who proactively seeks new knowledge and skills; who looks for opportunities to improve the organization and experience of team members
• Proactive, with a positive and winning approach, and strong decision-making skills
• Proven ability to prioritize effectively, productively lead multiple priorities, and work in a small team environment, contributing to organization and team success
• Able to install and administer computer hardware, software and networks
• Flexible to work a varied schedule when needed, including nights, weekends, holidays, and extended hours
• Ability to travel between SAP Center and other entities such as but not limited to: Sharks Ice San Jose, Sharks Ice Fremont and Oakland Ice Center

Physical Requirements

• Ability to sit, stand and utilize a computer for extended periods of time
• Communicate via phone and email with a variety of individuals
• Ability to bend at the waist, reach overhead and lift up to 15 lbs with or without accommodation
• Physically navigate stairs and catwalks at SSE facilities during normal work hours and events with or without accommodation
• Ability to work occasional extended hours including nights, weekends, holidays (all with advance notice)

What We Offer

• Competitive compensation (base salary and variable incentive plan)
• Medical/Dental/Vision/Flexible Spending Accounts (all LGBTQ+ friendly)
• Pretax Transportation Benefit
• 401K (pre-tax and Roth options)
• Unlimited Paid Time Off
• Minimum of 10 Paid Holidays and Wellness Days per year
• Complimentary or discounted sports and concert tickets
• Other League & partner discounts
• Central office location in downtown San Jose at the heart of Silicon Valley; convenient access to Caltrain, VTA, major freeways and free parking
• An inclusive culture which values diversity of background and a passion to improve our SSE’s commitment to change with impact on our community and industry
• Potential for flexible scheduling and telework opportunities

This position is not eligible for U.S. work authorization sponsorship.

Summary:

Born in 1991, Sharks Sports and Entertainment (“SSE”) has grown into a multi-faceted organization that includes the SAP Center, the NHL San Jose Sharks, the AHL San Jose Barracuda, the Tech CU Arena, three Sharks Ice facilities, and the non-profit Sharks Foundation. Additionally, we are growing our organization through expansion in the Bay Area and surrounding communities in Northern California.

We work and play in the Bay Area, and are deeply influenced by the technology, innovation, diversity, and commitment to excellence that surrounds us. Our culture is transforming to reflect those values, with an eye towards a pioneering, forward-thinking, and inclusive environment in sports and entertainment.

We live, work, and innovate by a set of Pioneering Principles:

T – Team success is more important than individual success

E – Exceptional experience is non-negotiable in everything we do

A – Appreciate others for their diversity and opinions

M – More risk leads to more rewards and expands our comfort zones

T – Trust that all teammates have the best intentions

E – Empower all teammates to make informed decisions

A – Always say what you really mean and do what you say

L – Lead by showing the respect to others you expect from them

We strive to unite people through a shared love of ice sports, entertainment, and our hometown. We are #TealTogether.

Our Commitment to Diversity, Inclusion & Belonging

Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications – in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

Equal Opportunity Employer

Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans’ status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.

Notice to Recruiters and Agencies

SSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE’s HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.

San Jose Sharks

Business Development Manager

New York/ New Jersey Metropolitan Area

About Yoh:

Yoh is all in and ready to go. We deliver immediate critical talent search and outsourced and managed services. That means we match the best to the best and leave the rest to the rest. It also means providing unmatched service to our clients and employees. We are headquartered in Philadelphia, PA and operate out of more than 75 locations. Pretty big, right? Well, at almost half a billion in sales, we are one of the largest talent and outsourcing providers in the US. So are you ready? At Yoh, we’re excited about what we do, how we do it and most of all, where we’re headed – together. And we’d love for you to join us. Find out more at www.yoh.com.

Business Development Manager needed for a full-time, staff opportunity with Yoh, reporting to the NY/NJ Branch Manager.

The Business Development Manager is primarily responsible for developing new business and acquiring new accounts through researching prospects and building relationships with their key decision-makers.

The Big Picture – Top Skills You Should Possess:

• Staffing/Recruiting Experience
• Customer Service Skills
• Excellent Communication Skills

What You’ll Be Doing:

• The Business Development Manager sells, researches and develops new account opportunities through their understanding of the current needs of the local market including future projects and growth projections, by utilizing tactical selling techniques.
• Establishes relationships with new account prospects to succeed with acquiring their business.
• Achieves and exceeds all key performance metrics.??
• Maintains client relationships and identifies growth opportunities within current clients by thoroughly understanding the needs of the business through active communication with the client.
• Leading & Managing Recruiters – manages/collaborates with recruiters on recruiting techniques, key performance metrics, and tactics to fulfill client requisitions.
• Serves as the point of contact for recruiters with regards to client requisitions and informs them of the clients needs.
• Documentation such as recording all sales activity in CRM.

What You Need to Bring to the Table:

• Bachelor’s Degree.
• 5+ years of experience and proven track record in sales.
• A strong understanding of the local/regional business environment.
• Excellent Customer Service and communication (both oral and written) skills.
• Excellent tactical skills, cold-calling capabilities, and a strong sales acumen.
• Strong relationship building skills particularly with key-decision-makers and C-level executives.
• Experience with Microsoft Office and SharePoint.

In compliance with this state’s pay transparency laws, the wage range for this role is $67,440 – $101,160. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. (The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements).

We care about our employees and it shows. Our staff receive a competitive salary and a comprehensive benefits package which includes medical/Rx, dental and vision coverage; life, AD&D and disability insurance; flexible spending accounts; 100% paid maternity leave for up to 12 weeks, parental leave, family leave, other paid time off; voluntary benefits and discount programs to meet our employees’ individual needs including pet insurance for our furry family members!

Must be able to perform the following physical and mental tasks, with or without a reasonable accommodation:

• Visual acuity (e.g., needed to prepare and analyze data, to transcribe documents, to view a computer, to read, to inspect objects, to operate machinery.
• Repetitive motion of any part of the body.
• Capacity to think, concentrate and focus for long periods of time.
• Ability to read complex documents in the English language.
• Capacity to reason and make sound decisions.
• Ability to write complex documents in the English language.
• Capacity to express thoughts orally.

SO WHAT ARE YOU WAITING FOR? APPLY NOW! Talent Acquisition Partner: Ed Maldonado

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Diversity, and Inclusion & Equal Employment Opportunity: Day & Zimmermann is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated and promoted based on their contributions to our Company. Our collective strength is rooted in over 110 years of diverse employees and businesses, commitment to success, and delivery on promises made. Federal and state Equal Employment Opportunity laws prohibit employment discrimination based on race, color, religion, sex, sexual orientation and gender identity, age, national origin, citizenship status, veteran status and disability status. Day & Zimmermann is committed to providing an equal opportunity work environment in full compliance with these laws. If you are an individual with a disability and you require an accommodation in the application process, please email [email protected].

#dzyoh

Day & Zimmermann

Assistant Store Manager

We are looking for an Assistant Store Manager to join the Chicago team. You will report to the General Manager (GM) of the store and be responsible for managing the store and optimizing customer engagement, employee experience, and business results. Each location includes: a canteen (our general store), an interactive show for play and shopping, and sponsored experiences, parties and programming for kids and families of all ages. Some include a cafe and host rotating shows!

What will you do?

Running retail floor, merchandising, programming, stock, opening and closing procedures.

People

• Onboarding, training and development and performance management of associates.
• Providing associates with updates and guidance relating to health & safety guidelines, zoning, break information, product information, and weekly training Partnering with GM to manage associate’s performance and ensure they are meeting expectations of their role and on a path to progress at Either within our stores or in Labs (aka our corporate team). This includes conducting regular check in with associates to monitor their performance, understand their career goals at and beyond and helping them to achieve those!
• Helping them learn new skills within the store, matching them up with the proper team members on labs, and when necessary, creating performance improvement plans and documentation for employees who are not meeting expectations.
• Gathering & documenting incidents with customers or team members should they arise.
• Inspiring and encouraging employees to ensure a high level of morale. This includes:

Intervening when incidents arise in store such as difficult or unhappy customers, injury, theft, and employee disagreement.

• Deciding when necessary and appropriate to escalate to GM or people & culture team.

Operations

• Adhering to COVID-19 health and safety protocols for team members and families.
• Ensuring the store’s shelves are well stocked, neat and align with the company’s visual strategy.
• Checking families out at the register and letting them know about promotions, upcoming programs, or other news.
• Prioritizing and executing strategies to improve operations, sales, and service.
• Completing daily recaps to be shared with Labs and the rest of store leadership.

Parties, Programming & Shows

• Organizing and leading birthday parties as needed.
• Leading and training on arts & craft activities as needed.
• Acting as point of contact for all sponsored events and programs.
• Providing ongoing support to the cast and show teams whenever a show launches at your store. This requires operating as the show “venue” manager and making sure all aspects of the venue are running smoothly (people, tickets, retail, facilities, etc.
• Keeping the craft cabins and theatre clean and organized.
• Providing guidance and feedback to Store Experience Associates facilitating activities to ensure that they are providing a memorable and meaningful experience.
• Providing customer support on needs or issues that may arise in events and programs, such as party planning, event registration, special accommodations, etc.

What will you bring?

• 3-5 years of store or team leadership experience in the retail, hospitality, or family entertainment.
• Must be at least 18 years of age or older and are authorized to work lawfully in the United States.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays.
• Ability to be trained and work in any of our New York City locations without notice.
• Excellence, enthusiasm, and excitement around engaging with children and families creatively.
• Exceed in all areas of the company’s Core Values – W.O.S.T.A. (Warmth, Output, Spirit, Truth, Agility).
• Desire to be part of a tight-knit team looking to transform the traditional retail experience.
• Hold yourself and your team to high standards.
• Possess a welcoming and helpful attitude and the ability to lead and hold others accountable.
• Learn and adapt to current technology and can accurately manage POS functions.
• Be able to manage workload and prioritize tasks independently.
• Excellent verbal and written communication skills

Bonus but not required: You may have hidden talents that can add magical moments to our retail experience.

What are the physical demands?

• Must be able to perform duties with or without reasonable accommodations.
• Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to forty-five pounds, on shelving at various heights, go up and down a ladder.
• Exposure to outdoor elements such as sun, precipitation, and wind.
• Regularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the store.
• Ability to safely operate manual and electrical equipment.

Pivotal Talent Search

Location: Flix Brewhouse, Carmel IN

Salary: $60,000 – $70,000, with additional robust bonus structure

Benefits: Medical, dental, and vision insurance, PTO accrual, 401k planswith matching, career growth opportunities, free movies, food, and beer.

Join the team at Flix Brewhouse, the first-ever cinema brewery in America, where we blend the love of film with the joy of craft beer and delicious food!

As a Kitchen Manager at Flix Brewhouse, you will have the opportunity to create exceptional experiences for our guests by leading and managing the daily operations of our kitchen. Your responsibilities will include maintaining food quality and appearance, overseeing inventory regulation, and developing the leadership skills of your team. You will work closely with the General Manager to ensure guest satisfaction and budget compliance.

To be successful in this role, you should be certified in food handling and alcohol service requirements, such as Serve Safe, and have experience as an AKM or KM. You should be self-motivated, positive, and passionate about your work, with a strong understanding of teamwork and the ability to inspire those around you. You should also be skilled at identifying and fostering the growth of emerging talent within your team. In addition, you should be proficient in computer skills, including inventory management, ordering, and recipe maintenance, and possess excellent English communication skills, both written and oral. It is a plus if you are bilingual and able to converse in Spanish at a sufficient level to instruct ESL Spanish staff members.

At Flix Brewhouse, we believe in equal opportunity and welcome applicants from diverse backgrounds to apply.

To learn more about our company, please visit www.flixbrewhouse.com/employment/ and www.linkedin.com/company/flix-brewhouse/.
Flix Entertainment | Flix Brewhouse | Cinema Breweries

Location: Flix Brewhouse, Albuquerque NM

Salary: $60,000 – $70,000, with additional robust bonus structure

Benefits: Medical, dental, and vision insurance, PTO accrual, 401k plans with matching, career growth opportunities, cell phone reimbursement, free movies, food, and beer.

Join the team at Flix Brewhouse, the first-ever cinema brewery in America, where we blend the love of film with the joy of craft beer and delicious food!

As a Kitchen Manager at Flix Brewhouse, you will have the opportunity to create exceptional experiences for our guests by leading and managing the daily operations of our kitchen. Your responsibilities will include maintaining food quality and appearance, overseeing inventory regulation, and developing the leadership skills of your team. You will work closely with the General Manager to ensure guest satisfaction and budget compliance.

To be successful in this role, you should be certified in food handling and alcohol service requirements, such as Serve Safe, and have experience as an AKM or KM. You should be self-motivated, positive, and passionate about your work, with a strong understanding of teamwork and the ability to inspire those around you. You should also be skilled at identifying and fostering the growth of emerging talent within your team. In addition, you should be proficient in computer skills, including inventory management, ordering, and recipe maintenance, and possess excellent English communication skills, both written and oral. It is a plus if you are bilingual and able to converse in Spanish at a sufficient level to instruct ESL Spanish staff members.

At Flix Brewhouse, we believe in equal opportunity and welcome applicants from diverse backgrounds to apply.

To learn more about our company, please visit www.flixbrewhouse.com/employment/ and www.linkedin.com/company/flix-brewhouse/.
Flix Entertainment | Flix Brewhouse | Cinema Breweries

WHO ARE YOU?

Are you an ambitious individual who loves to work with others? Are you the type of person who knows what it takes to put together a truly amazing special event? Then you’re in luck! We are looking for a highly motivated self-starter with a love of the special events space.

WHO ARE WE?

Insomniac produces some of the most innovative, immersive music events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction. The quality of the Headliner experience is our top priority. Throughout our 30-year history, Insomniac has produced festivals, concerts and club nights for millions of attendees across the nation. The company was founded by Pasquale Rotella, and has been based in Los Angeles since it was formed in 1993.

Insomniac’s West Coast Clubs Division is focused on creating a best-in-class experience for our Headliners. Our expanding roster of club partners includes some of the world’s top venues, delivering performances from globally renowned DJs backed by top-notch sound and visuals. The diverse calendar of events celebrates the electronic dance music community and culture, offering an endless range of experiences. Insomniac’s West Coast Clubs Division includes venues such as Exchange, Academy LA, Time Nightclub, and Nova SD.

THE ROLE

Insomniac Clubs are looking for a highly motivated individual to join the Special Events Department. This is an exciting demanding role with a strong career and upside potential for the right candidate. The events are wide ranging, including film shoots, award shows, fashion shows, corporate events, concerts, and social events. We are looking for someone who thrives in a fast paced environment and is extremely organized with a high attention to details. This position will split time working onsite at multiple locations. You will be required to work onsite at Academy LA and Exchange LA in Los Angeles as well as onsite at Time Nightclub in Costa Mesa.

RESPONSIBILITIES

• Event production and planning on all levels: initial inquiries, invoicing and deposits, permitting/approvals, collecting insurance and working directly with rental and catering companies.
• Site visits with prospective location scouts and clients
• On site coordination for all events and film shoots
• Liaise between client and internal teams throughout all events
• Administrative duties including maintaining company calendar, answering calls and keeping contacts up to date.
• Researching prospective clients and companies as directed by the Director of Special Events
• Maintain client relationships and represent as point of contact when needed
• Ensure all vendors are set up and payments are processed accordingly
• Coordinate all operational set- up and break down of events
• Maintain files in proper order before, during and after the special event orders have been distributed
• Special projects and initiatives assigned as needed

QUALIFICATIONS

• Must be over 21 years old as our venues are 21+
• Bachelor’s degree
• 2+ years experience in entertainment/live events industry preferred
• Proven ability to multitask and to coordinate cross-functional projects
• Must be prepared to work some nights and weekends
• Strong foundational knowledge of event planning, hospitality and entertainment industry
• Strong drive and positive attitude with a passion to work in the events industry
• Impeccable time management
• Excellent communication skills

WORK ENVIRONMENT

• Must be able to tolerate loud noise levels & busy environments in dynamic work locations
• May work in drastic temperature climates while on site at events
• Must be willing to travel to work during holidays, evening and weekend hours, as required, to meet deadlines

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

Insomniac strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Insomniac recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Hiring Salary Range: $65,000.00 – $73,000.00 USD

Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Insomniac takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions.

Exchange LA

Southeast QSR (SEQSR) is one of the largest Taco Bell franchisees and is Taco Bell’s top-performing large franchise organization due to its investment in people. SEQSR is a hard-charging and innovative organization with unmatched compensation, culture, and professional development & training, and an industry-leading profit margin. We are seeking highly-talented self-starters: Leaders that put people first and want to further develop their skills through a high-level professional training & development program. We seek Engaged, Modern, and Relevant leaders.

Compensation

• Salary range of $60,000 to $80,000
• Period operations performance bonus of up to $2,000 every four weeks
• Tenure bonus of up to $5,000 per year based on years of service in position
• Health insurance including dental, vision, long-term disability, and life, up to 70% employer-paid

Culture

The Company has a highly engaged, people-first mentality that pays for education, provides home purchase assistance, and employee assistance funding to its tenured team members and leaders. The Company provides an industry-leading five weeks of paid vacation and holds its annual RGM & Area Coach Conference at the Ritz-Carlton in Orlando, which includes two nights paid hotel and a $2,500 stipend (for entertainment) for the RGMs / Area Coaches and their families. We know that our success is all about the quality and the care and development of our people.

Training / Professional Development

• Monthly Professional Development classes for high-performing RGMs at the company’s training center
• Monthly off-site field training & development for RGMs, AGMs, Shift Leads and high-performing Team Member
• Professional Development Program managed by a Fortune 50 executive

Field Support Resources

Extensive field support resources, including Recruiting, Facilities, IT, Remodel Management, Marketing, etc. so that Operators can focus on Operations

Responsibilities:

1. Responsible for driving all aspects of restaurant management, people/employees, facilities, cleanliness, hospitality, and speed of service to best-in-class
2. Strong people skills focused on the individual development of your team members and leaders
3. Ability to read and understand data and the insights that it provides
4. Ability to create operational, people, and training plans in order to achieve operational excellence
5. Strong labor scheduling, budgeting, and P&L management skills

Qualifications:

• High school diploma or equivalent. Some college preferred.
• 2 years of top-tier QSR restaurant management responsibility, achievement, and leadership experience
• Top 10% performer in current position
• Strong written and verbal communication skills
• Strong analytical, planning, and organizational skills
• An engaged, modern, and relevant people-first leader, with a high sense of urgency and strong attention to detail
• Five (5) years of experience hiring and developing talent

Southeast QSR, LLC

TITLE: Security Manager

POSITION TYPE: Full Time, Exempt

COMPANY: Sharks Sports and Entertainment, LLC

LOCATION: San Jose, CA

REPORTS TO: Vice President, Guest Experience

POSTING DATED: September 8, 2023

Pay Range: The pay range for this role is $75,000 – $85,000 per year.

Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands and primary work location. The base pay range provided is subject to change and may be modified in the future.

Position Overview

The Security Manager is responsible for overseeing the highest level of guest service within a safe and secure environment for our clients, guests, and colleagues during all events. This role will carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. This position is also responsible for the management and day-to-day facility security operations at all events at SAP Center at San Jose and Tech CU Arena. Physical protection responsibilities will include company and guest asset protection during an event, access control systems, video surveillance, documenting policies and procedures around the same and more.

Essential Duties and Responsibilities:

• Spearhead and maintain security protocols and procedures for all events at SAP Center at San Jose and Tech CU Arena
• Act as a liaison with local law enforcement, client representatives, talent/sports team security and outside agencies
• Partner with the Guest Experience Managers to ensure there is collaboration between Security and Guest Experience to ensure exceptional customer experiences
• Serves as Manager on Duty for Guest Experience Department as necessary and Incident Commander as necessary
• Coordinate with fellow event operations department management to ensure all safety and security needs are met during event and non-event times
• Prepare and manage security and event medical budgets to ensure costs are within budget
• Provide recommendations for security plan changes to increase efficiency and maximize resources
• Assist in the review and implementation of crisis and emergency management practices including training and frequent revisions and updates
• Conduct and oversee training and briefings for events and 24/7 security staff
• Oversee relationship and manage the day to day of third-party K-9 detection and event medical service providers.
• Manage the day-to-day operations of the 24/7 Security
• Ensure compliance with NHL security mandates and protocols
• Verify compliance and maintain California Guard Card records
• Train, evaluate, and foster growth and development of Team Members
• Counsel frontline team members on proper job performance and the need to create a positive, safe guest experience for all events (Written and oral)
• Develop and implement onboarding plan, new hire training, on-the-job training, and on-going training for the Security team with a focus on safety, security, and the guest experience
• Develop and recommend for approval policies, procedures and programs designed to enhance the safety and security for all venues
• Lead and direct investigations of accidents, thefts, property loss and unlawful activities
• Troubleshoot and document any event day incidents and/or problems including those affecting clients, guests and colleagues or operating issues
• Advise the Sr. Director, Guest Experience and Security on details for venue security for events
• Maintain and oversee organization CCTV, Access Control, and Incident Management systems
• Hold planning, staffing and operational meetings as required ensuring smooth coordination of activities
• Provide timely and regular reports and information to the Sr. Director, Guest Experience and Security
• Authenticate building compliance with OSHA and other laws

Minimum Qualifications

• Bi-Lingual – preferred
• Bachelor’s Degree required or equivalent combination of education and/or experience
• 4-7 years required of progressively responsible and relevant experience supporting needs of a diverse organization
• Supervisory experience required
• Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work
• Highly responsive to emergencies in a fast paced, time sensitive environment
• Possess the highest integrity and ethical standards
• Demonstrate professionalism, outstanding judgment, and superior customer service in a positive demeanor in the performance of all duties
• Ability to use advanced security technologies as well as medical equipment
• Effective communication skills, both orally and in writing
• Detail oriented – ability to keep accurate and detailed records
• Ability to perform a wide variety of supervisory responsibilities with time-sensitive deadlines
• Establish priorities and organize work; plan and direct the work of subordinate staff
• Demonstrated staff development skills to properly train and develop staff to meet objectives
• Ability to analyze procedures to ensure effectiveness
• Solutions oriented problem-solving mentality and ability

Physical Requirements

• Ability to sit, stand and utilize a computer for extended periods of time
• Communicate via phone and email with a variety of individuals
• Ability to bend at the waist, reach overhead and lift up to 15 lbs with or without accommodation
• Physically navigate stairs and catwalks at SSE facilities during normal work hours and events with or without accommodation
• Ability to work occasional extended hours including nights, weekends, holidays (all with advance notice)

What We Offer

• Competitive compensation (base salary and variable incentive plan)
• Medical/Dental/Vision/Flexible Spending Accounts (all LGBTQ+ friendly)
• Pretax Transportation Benefit
• 401K (pre-tax and Roth options)
• Unlimited Paid Time Off
• Minimum of 10 Paid Holidays and Wellness Days per year
• Complimentary or discounted sports and concert tickets
• Other League & partner discounts
• Central office location in downtown San Jose at the heart of Silicon Valley; convenient access to Caltrain, VTA, major freeways and free parking
• An inclusive culture which values diversity of background and a passion to improve our SSE’s commitment to change with impact on our community and industry
• Potential for flexible scheduling and telework opportunities

This position is not eligible for U.S. work authorization sponsorship.

Summary:

Born in 1991, Sharks Sports and Entertainment (“SSE”) has grown into a multi-faceted organization that includes the SAP Center, the NHL San Jose Sharks, the AHL San Jose Barracuda, the Tech CU Arena, three Sharks Ice facilities, and the non-profit Sharks Foundation. Additionally, we are growing our organization through expansion in the Bay Area and surrounding communities in Northern California.

We work and play in the Bay Area, and are deeply influenced by the technology, innovation, diversity, and commitment to excellence that surrounds us. Our culture is transforming to reflect those values, with an eye towards a pioneering, forward-thinking, and inclusive environment in sports and entertainment.

We live, work, and innovate by a set of Pioneering Principles:

T – Team success is more important than individual success

E – Exceptional experience is non-negotiable in everything we do

A – Appreciate others for their diversity and opinions

M – More risk leads to more rewards and expands our comfort zones

T – Trust that all teammates have the best intentions

E – Empower all teammates to make informed decisions

A – Always say what you really mean and do what you say

L – Lead by showing the respect to others you expect from them

We strive to unite people through a shared love of ice sports, entertainment, and our hometown. We are #TealTogether.

Our Commitment to Diversity, Inclusion & Belonging

Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications – in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

Equal Opportunity Employer

Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans’ status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.

Notice to Recruiters and Agencies

SSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE’s HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.

San Jose Sharks