General Staff Jobs

ENTERTAINMENT INSURANCE – SENIOR ACCOUNT MANAGER

Position Description

The primary function of this position is to provide the highest quality service to customers and cross sell within the existing book of business. The Account Manager (AM) will be the day-to-day liaison between the insurance company (MIB) and designated accounts managed by Account Executives/Sr. Account Executives/Producers.

Daily servicing of customers will include addressing various coverage issues, contract analysis, exposure analysis, issuing auto ID cards, handling all the inside service work associated with the client’s accounts, including all endorsement activity, routine coverage questions, problem solving, renewal control, preparation of formal proposals, checking and binding policies.

The Senior Account Manager (SAM) should have experience in all areas of commercial insurance. As needed the SAM will coordinate with and defer to the Account Executive/Sr. Account Executive/or Producer on strategic account issues and potential problems. The SAM is responsible for the successful fulfillment of Commercial Entertainment Standard Operating Guidelines (SOG’s).

Location: Van Nuys, California

Position Requirements

• Know the underwriting and rating procedure for all types of Commercial Lines policies.

• Quote new business and renewal options to every client:

General liability

Umbrella/ Excess Liability

Crime

Earthquake

Business Personal Property

Premises Damage

Workers Comp

Equipment Breakdown

Directors & Officers Liability

Employment practices liability

• Prepare proposals applications, submit them to insured’s and carriers, obtain client’s signature and follow up to ensure timely responses, all in conjunction with AE or and Producer.

• Prepare and provide to every client a Summary of Insurance once coverage is bound and in effect for new accounts.

• Immediately update Summary of Insurance for existing clients.

• Remarket accounts as directed and follow up with AE or Producer

• Maintain agency EPIC files accurately and consistently documenting conversations in emails and other notes sent to clients, while adhering to all MIB electronic and EPIC procedures.

• Handle cancellations timely by checking NOC’s received via scan, fax or email, legally saving all accounts possible with adherence to E&O guidelines.

• Prepare and check policies based on SOG’s checklist to include preparing letters, invoicing, summaries of insurance, certificates, ID cards, evidence of insurance, binders, etc. Policies must be checked for accuracy and all applicable endorsements.

• Know and be up to date on the utilization of carrier websites, carrier communications, new

coverage options and billing procedures.

Preferred Skills and Abilities

• Any college course work in mathematics, communications, risk management or other

analytical coursework.

• Interpersonal, analytical, problem solving abilities.

• Organizational and time management skills.

• Agency Management System (i.e., EPIC, AMS 360) or other paperless computer system.

Physical Actions

Required job duties are essentially sedentary work consisting of occasional walking, standing

and lifting and/or carrying 10 lbs. maximum, bending, talking, hearing.

Education Requirements

• High School Diploma

• Current California Property and Casualty License, other states a plus.

Experience Requirements

• 4 to 5 years experience in Commercial Lines and or Commercial Entertainment insurance.

• Agency or Brokerage experience.

• Mastery of commercial lines insurance underwriting, coverage and rate analysis.

• Experience utilizing commercial carrier websites to market and rate new and/or renewal

business such as Travelers, Fireman’s Fund, New York Marine, etc.

• Must have experience with MS Office Suite (Word, Excel, Outlook)

Special Skills Requirements

• Strong written and verbal communication skills

• Strong follow up skills

• Results oriented

• Fosters a customer service orientation

• Sound problem solving skills

• Consistent exercise of good judgment

• Prioritize and complete multiple tasks simultaneously

• High integrity

• Work under pressure, meets deadlines

• Work independently and with a team.

Marsh McLennan Agency

Looking for a CONTRACT Art Director with responsive and interactive design element experience! 100% Remote (must be able to work in the US)
JOB TITLE: Art Director
LOCATION: Remote (must be eligible to work in the US)
RATE/SALARY: $50-$55/hr, DOE w/ full benefits (medical, dental, vision)
START DATE: ASAP
DURATION/END DATE: 3 months (contract through 12/31/22 with potential to extend)
Summary
Our well-known retail client is looking for an Art Director to join their team. In this role, the Art Director will manage a small to mid-size team responsible for the day-to-day updates and seasonal campaigns.

• Coordinates, completes, and oversees job-related activities and assignments
• Hands-on design of various digital, social and email based campaigns, among others
• keeping up-to-date on industry trends, best practices, and the competitive landscape
• directs the implementation of the design strategy
• Translate marketing goals and objectives into innovative campaigns and projects and designs

Qualifications:

• 8 years experience working in design (including 3 years of web design) and advanced knowledge of design software (Adobe Creative Suite)
• 2 years experience managing small or mid-scale interactive campaigns
• Agency experience strongly preferred
• 2 years experience developing design concepts in a retail or marketing environment
• Comprehensive understanding of responsive/adaptive design

NEXT STEPS:
We will reach out to qualified candidates for this position, but may not be able to get back to everyone based on volume. That said, we will keep you in mind for other relevant positions, as well! 503996
WunderLand Group

Looking for a CONTRACT Art Director with responsive and interactive design element experience! 100% Remote (must be able to work in the US)
JOB TITLE: Art Director
LOCATION: Remote (must be eligible to work in the US)
RATE/SALARY: $50-$55/hr, DOE w/ full benefits (medical, dental, vision)
START DATE: ASAP
DURATION/END DATE: 3 months (contract through 12/31/22 with potential to extend)
Summary
Our well-known retail client is looking for an Art Director to join their team. In this role, the Art Director will manage a small to mid-size team responsible for the day-to-day updates and seasonal campaigns.

• Coordinates, completes, and oversees job-related activities and assignments
• Hands-on design of various digital, social and email based campaigns, among others
• keeping up-to-date on industry trends, best practices, and the competitive landscape
• directs the implementation of the design strategy
• Translate marketing goals and objectives into innovative campaigns and projects and designs

Qualifications:

• 8 years experience working in design (including 3 years of web design) and advanced knowledge of design software (Adobe Creative Suite)
• 2 years experience managing small or mid-scale interactive campaigns
• Agency experience strongly preferred
• 2 years experience developing design concepts in a retail or marketing environment
• Comprehensive understanding of responsive/adaptive design

NEXT STEPS:
We will reach out to qualified candidates for this position, but may not be able to get back to everyone based on volume. That said, we will keep you in mind for other relevant positions, as well! 503996
WunderLand Group

Here you will find a thriving, robust and exciting company with a world-class facility and location in beautiful Northern Michigan. We offer competitive pay, first-class benefits, and opportunities to learn and grow alongside accomplished leaders in the industry.

The Company: Heritage Broadcasting’s roots began on air in 1954 and we have been growing and evolving ever since! We are proud to be the News Leader in Northern Michigan! We strive every day to build community partnerships and inform, educate and entertain our viewers across broadcast, print, and digital platforms.

The Position: 9&10 News is looking a driven Lifestyle Executive Producer who will reshape and grow the best lifestyle shows in the region. Our lifestyle shows celebrate the people, places and events that make northern Michigan so wonderful, and ran out of our News department. Our lifestyle shows are live with studio guests and pre-produced packages. The ideal candidate would push boundaries to engage our viewers and users on all platforms. This position will collaborate with the shows Anchors and Reporters to build and innovate each newscast. You will be the leader in creating television that is both entertaining and informative.

The Benefits:

• 100% Company Paid Employee Medical and Dental Insurance
• Dependent Medical and Dental Insurance
• Vision Insurance
• 401K with a Company Match
• 17 Days PTO
• Unlimited Sick Time
• Quarterly Profit Sharing Bonus

The Culture

• Innovative: Our industry changes every day. Fresh ideas are welcomed and encouraged!
• Motivating & Engaging: Regardless of position or job title, you will find our team members are proud of their contributions, individual and team accomplishments, and they love to celebrate them!
• Collaborative: No one person or department is able to do it all. We rely on our strengths and weaknesses to complement one another to create an unbeatable team.
• Inclusive: We know to get all kinds of ideas, we need all kinds of people!

Responsibilities:

• Establish and fulfill the show’s vision, goals and objectives
• Maintain editorial control of all content appearing on our lifestyle shows
• Work directly with a multitude of clients in a positive and professional way
• Innovate and collaborate with Newsroom to find new creative content
• Interacting with viewers and users on social media sites
• Knowledge of current events, popular culture, and compelling stories in Northern Michigan
• Booth produce both ‘the four’ and ‘Good Day Northern Michigan’
• Establish procedures for all elements of the show including booking of guests, production, calendars, etc
• Develop a reporting procedure with News Director to keep him/her apprised of daily content, in order to collaborate if opportunities arise
• Delegates duties to staff
• Perform other duties assigned

Requirements:

• Experience Producing, preferably on a lifestyle or morning newscast
• A degree in journalism or a related field is preferred
• Understanding of AP & Broadcast-style writing
• Must have strong organizational, communication and time management skills
• Ability to come up with innovative and creative ideas
• Strong organizational skills and ability to meet deadlines consistently
• Strong social media skills
• Attention to detail and accuracy
• Must have a positive attitude.

The Location: Heritage Broadcasting is based in beautiful Northern Michigan. The position will be located in Traverse City, Michigan. This is a great place to live, work and play! With rich forests, trails for miles, sand dunes, and an abundance of shoreline, it’s easy to see why we love it so much! Northern Michigan truly offers something for everyone with our beautiful four seasons and opportunity for year round outdoor adventures!

Are you ready? Are you excited? Let’s Talk!

Heritage Broadcasting is an EEO Employer.

9&10 News – Heritage Broadcasting

Position: Creative Director (Art)

Location: Hybrid

Starts: Interviewing Now

Duration: Full-Time

Status: Full-Time

Rate: DOE

Our retail client is hiring for a Creative Director (Art) to join their team, full time.

This will be onsite in La Jolla on Tuesdays and Wednesdays, with the option to work from home on Mondays, Thursdays, and Fridays.

This is a very hands-on creative role, you will be giving direction and jumping in on design at times.

What you will be doing:

• Spearhead and maintain brand guidelines and visual campaigns across all channels (web, digital, print) in line with marketing objectives and creative strategies
• Execute and oversee direction for lifestyle and studio product photoshoots
• Development of campaign mood boards, pitch decks, and corporate presentations
• Foster and lead a creative and collaborative team; manage and develop the career paths of the creative department
• Establish and maintain relationships with vendors (photographers, videographers, talent, printers, media vendors, etc.)
• Budget allocation through forecasting and managing expenses
• Own and manage creative briefs for new product launches, campaigns, and activations
• Understand and integrate strategies around calendars associated with wholesale and DTC / direct to consumer ecommerce and retail channels

What you need to know:

• 8+ years of graphic design and/or creative direction experience, ideally in a lifestyle brand or start-up environment
• 5+ years of experience leading, growing and managing a team
• Quick problem-solving skills to maintain speed-to-market expectations
• Highly proficient in the technical capabilities of Adobe Creative Suite
• Experience building innovative brands and GTM campaigns
• Exceptional presentation skills, interpersonal skills, and respect for process/principles
• Proven experience of creative deliverables from concept to execution
• An obsession with creating impactful consumer-centric experiences

#IND123

Submit resume (and samples if applicable) to: [email protected]

Creative Circle

Job Title: Art Director

Who We Are

Established in 1895, Goorin Bros. is an iconic hat brand with history and integrity that is now in its fourth generation of leadership. Our hats are the ones that turn heads and start conversations. Our service makes it effortless for people to confidently express their own personal style. We’re not traditional retail. We exist to be the most established and trustworthy, family-owned hat maker in America, while boldly bringing hat-making into the future.

Our Culture

We are an idea-driven laboratory committed to making dreams come true for our customers and teams. We thrive on vision and intuition. We seek to make innovation happen and the brand itself a magical and transformational experience.

Watch the magic occur when you allow common people the capability to do uncommon things.

About this Role:

As we continue to expand our global brand, we are looking for a Creator that can inspire as well as bring proven experience at delivering end-to-end creative intentions. You will ensure Goorin’s identity, visuals, tone, and voice is recognizable, ownable, and compelling across all DTC and Wholesale touch points.

From concept through to project management, from retouch to hiring – our ideal candidate will have a hands-on approach in delivering our brand vision, and an affinity for being able to see the extraordinary in the ordinary.

YOUR STATE OF MIND should be innovative, Artistic, Experimental, Imaginative, Playful, Inspiring, and Ambitious. You should have a burning desire for creative expression.

Why do we exist?

Because Life Gets Too Serious and Uninspiring.

How do Operate? Through our relentless pursuit of fun and imagination, We interrupt the Mundane.

Art Director Responsibilities:

Develop bold, innovative, and thoughtful concepts across graphic design, photography, packaging, and digital in line with our brand strategy and campaign needs.

Assist in creating and maintaining a company style guide; a set of company-wise design principles for cohesive language Help scout, onboard, and guide the work of creative agencies and freelancers according to specialized skills required, budgets, timelines, and scope.

Determine project schedules, ensuring that projects have the resources required to be completed on time and with the correct skill set allocated to them.

Lead strategic design sessions with senior client groups and be comfortable collaborating with additional stakeholders.

Maintain a project calendar whilst liaising with teams such as Marketing and Product, to ensure that we are on track to meeting cross functional deadlines.

Own deadlines and accountability for successful execution The ability to deliver compelling presentations to internal and external teams and business partners – the ability to convey a timeline and thoroughly explain the strategic and creative decisions and choices made.

Requirements

5+ years’ experience working as a Senior Graphic Designer or Art

5+ Director (or the equivalent)

Experience leading creative projects/productions Minimum 3+ years’ experience resourcing, scheduling & running creative projects Experience managing a creative team Thorough knowledge of the Adobe Creative Suite & Adobe Premier Pro Significant experience contributing to strategy Experience managing designers/copywriters/videographers and other ad hoc creative collaborators necessary to facilitate our vision.

Full-time availability to work in our SF office

Does the following sound like you?

To be a cultural pioneer.

Highly imaginative, with a developed sense of aesthetic.

Good taste and a unique point of view.

Notices and acts upon the need for innovation, invention, and reinterpretation.

Believing in the value of inner expression. You are dedicated, hardworking and achievement oriented.

If so…. then

You are Ready.

Goorin Bros., Inc.

Company Overview

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We’re looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges in order to deliver unforgettable hospitality and live event experiences.

Job Summary:

The Venue Director I is responsible for successfully managing their assigned venue. They will be responsible for maintaining profitability and achieving sales and operations goals while providing best-in-class customer service to all stakeholders, including hotel partners, clients, and team members. The Venue Director I will create a culture of achievement, support diversity, pursue continuous improvement, and demonstrate an unwavering commitment to cultivating and growing the venue relationship. Business hours will vary. Extended business hours on weekends and minimal travel required. This means having extensive knowledge while understanding and striving to meet the strategic goals, mission, values, and beliefs.

Essential Functions:

• Provide leadership in executing all phases of events while maintaining the highest commitment to best-in-class customer service to internal and external stakeholders.
• Ensure efficient floor operations, such as the timely and accurate set and strike of equipment and other essential floor activities.
• Review P&L to ensure profitability; manage expenses by effectively utilizing available resources, and Implement cost control measures where necessary.
• Maintain inventory integrity, ensuring quality, functionality, organization, and availability
• Attend hotel meetings as necessary
• Maintain a working knowledge of industry trends, tools, and innovations
• Develop and maintain strong relationships with venue partners
• Represent Pinnacle Live as a valued partner at hotel meetings and customer site visits
• Ensure timely payment of all payables
• Ensure timely processing of billing and invoices; enforces compliance with all financial management SOP’s.
• Utilize the Sales Process to maximize revenue and improve the capture rate during all phases of the sales cycle.
• Ensure timely payment of all payables and completion of all reporting
• Effectively utilizes the Company’s sales cycle to maximize revenue and improve capture rate
• Train, manage and develop team in accordance with company SOPs facilitating elevated customer service standards, employee growth, and a culture of achievement.
• Effectively utilizes applicable company computer systems and continually works toward updating and Improving systems and technical skills needed to run them.
• Provide technical support for events as necessary
• Delegate tasks effectively as required
• Comply with all safety protocols and standard operating procedures
• Other duties as assigned.

Education & Experience:

• High School Graduate or equivalent
• Three (3) years of management-level experience in the audio-visual and/or hospitality industry preferred
• Demonstrated experience aligning team members behind common goals
• Excellent communication skills with the ability to foster long-term relationships (with internal teams and external partners)

Required Skills & Knowledge:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.

• Strong technical aptitude
• Good working knowledge of computer hardware and software
• Planning ability; able to plan and prioritize
• Strong interpersonal skills
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Strong team player orientation
• Professional appearance

Reasonable accommodations may enable individuals with disabilities to perform essential functions.

Pinnacle Live is an Equal Employment Opportunity Employer

Pinnacle Live

Company Overview

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind the scenes to make it happen. We’re looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges in order to deliver unforgettable hospitality and live event experiences.

Job Summary:

The Venue Director I is responsible for successfully managing their assigned venue. They will be responsible for maintaining profitability and achieving sales and operations goals while providing best-in-class customer service to all stakeholders, including hotel partners, clients, and team members. The Venue Director I will create a culture of achievement, support diversity, pursue continuous improvement, and demonstrate an unwavering commitment to cultivating and growing the venue relationship. Business hours will vary. Extended business hours on weekends and minimal travel required. This means having extensive knowledge while understanding and striving to meet the strategic goals, mission, values, and beliefs.

Essential Functions:

• Provide leadership in executing all phases of events while maintaining the highest commitment to best-in-class customer service to internal and external stakeholders.
• Ensure efficient floor operations, such as the timely and accurate set and strike of equipment and other essential floor activities.
• Review P&L to ensure profitability; manage expenses by effectively utilizing available resources; and Implement cost control measures where necessary.
• Maintain inventory integrity, ensuring quality, functionality, organization, and availability
• Attend hotel meetings as necessary
• Maintain a working knowledge of industry trends, tools, and innovations
• Develop and maintain strong relationships with venue partners
• Represent Pinnacle Live as a valued partner at hotel meetings and customer site visits
• Ensure timely payment of all payables
• Ensure timely processing of billing and invoices; enforces compliance with all financial management SOP’s.
• Utilize the Sales Process to maximize revenue and improve the capture rate during all phases of the sales cycle.
• Ensure timely payment of all payables and completion of all reporting
• Effectively utilizes the Company’s sales cycle to maximize revenue and improve capture rate
• Train, manage and develop team in accordance with company SOPs facilitating elevated customer service standards, employee growth, and a culture of achievement.
• Effectively utilizes applicable company computer systems and continually works toward updating and Improving systems and technical skills needed to run them.
• Provide technical support for events as necessary
• Delegate tasks effectively as required
• Comply with all safety protocols and standard operating procedures
• Other duties as assigned.

Education & Experience:

• High School Graduate or equivalent
• Three (3) years of management-level experience in the audio-visual and/or hospitality industry preferred
• Demonstrated experience aligning team members behind common goals
• Excellent communication skills with the ability to foster long-term relationships (with internal teams and external partners)

Required Skills & Knowledge:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.

• Strong technical aptitude
• Good working knowledge of computer hardware and software
• Planning ability; able to plan and prioritize
• Strong interpersonal skills
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Strong team player orientation
• Professional appearance

Reasonable accommodations may enable individuals with disabilities to perform essential functions.

Pinnacle Live is an Equal Employment Opportunity Employer

Pinnacle Live

Company Overview

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We’re looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.

Job Summary:

The Venue Director II is responsible for successfully managing their assigned venue. They will be responsible for maintaining profitability and achieving sales and operations goals while providing best-in-class customer service to all stakeholders, including hotel partners, clients, and team members. In addition, the Venue Director II will create a culture of achievement, support diversity, pursue continuous improvement, and demonstrate an unwavering commitment to cultivating and growing the venue relationship.

Essential Functions:

• Provide leadership in executing all phases of events while maintaining the highest commitment to best-in-class customer service to internal and external stakeholders.
• Lead Operations team to ensure efficient floor operations, such as the timely and accurate set and strike of equipment and other essential floor activities.
• Responsibilities will include hiring, interviewing, and training team members, planning and assigning, coaching, mentoring, directing work, appraising performance and rewarding, and disciplining team members.
• Addressing complaints and resolving problems
• Review P&L to ensure profitability; manage expenses by utilizing available resources, and implement cost control measures where necessary.
• Maintain inventory integrity, ensuring quality, functionality, organization, security, and availability
• Maintain a working knowledge of industry trends, tools, and innovations
• Develop and maintain strong relationships with venue partners
• Represent Pinnacle Live as a valued partner at hotel meetings and customer site visits
• Ensure timely payment of all payables
• Ensure timely processing of billing and invoices; enforces compliance with all financial management SOP’s.
• Ensure timely payment of all payables and completion of all reporting
• Provides Sales Manager with the necessary tools and support to maximize revenue and improve capture rate during all phases of the sales cycle.
• Train, manage and develop team in accordance with company SOPs facilitating elevated customer service standards, employee growth, and a culture of achievement.
• Effectively utilizes applicable company computer systems and continually works toward updating and improving systems and technical skills.
• Provide technical support for events as necessary
• Delegate tasks effectively as required
• Comply with all safety protocols and standard operating procedures
• Other duties as assigned.

Education & Experience:

• High School Graduate or equivalent
• Five (5) years of management-level experience in the audio-visual and/or hospitality industry preferred
• Demonstrated experience aligning team members behind common goals
• Excellent communication skills with the ability to foster long-term relationships (with internal teams and external partners)

Required Skills & Knowledge:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.

• Strong technical aptitude
• Good working knowledge of computer hardware and software
• Planning ability; able to plan and prioritize
• Strong interpersonal skills
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Strong team player orientation
• Professional appearance

Reasonable accommodations may enable individuals with disabilities to perform essential functions.

Pinnacle Live is an Equal Employment Opportunity Employer

Pinnacle Live

Company Overview

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We’re looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.

Job Summary:

The Venue Director II is responsible for successfully managing their assigned venue. They will be responsible for maintaining profitability and achieving sales and operations goals while providing best-in-class customer service to all stakeholders, including hotel partners, clients, and team members. In addition, the Venue Director II will create a culture of achievement, support diversity, pursue continuous improvement, and demonstrate an unwavering commitment to cultivating and growing the venue relationship.

Essential Functions:

• Provide leadership in executing all phases of events while maintaining the highest commitment to best-in-class customer service to internal and external stakeholders.
• Lead Operations team to ensure efficient floor operations, such as the timely and accurate set and strike of equipment and other essential floor activities.
• Responsibilities will include hiring, interviewing, and training team members, planning and assigning, coaching, mentoring, directing work, appraising performance and rewarding, and disciplining team members.
• Addressing complaints and resolving problems
• Review P&L to ensure profitability; manage expenses by utilizing available resources, and implement cost control measures where necessary.
• Maintain inventory integrity, ensuring quality, functionality, organization, security, and availability
• Maintain a working knowledge of industry trends, tools, and innovations
• Develop and maintain strong relationships with venue partners
• Represent Pinnacle Live as a valued partner at hotel meetings and customer site visits
• Ensure timely payment of all payables
• Ensure timely processing of billing and invoices; enforces compliance with all financial management SOP’s.
• Ensure timely payment of all payables and completion of all reporting
• Provides Sales Manager with the necessary tools and support to maximize revenue and improve capture rate during all phases of the sales cycle.
• Train, manage and develop team in accordance with company SOPs facilitating elevated customer service standards, employee growth, and a culture of achievement.
• Effectively utilizes applicable company computer systems and continually works toward updating and improving systems and technical skills.
• Provide technical support for events as necessary
• Delegate tasks effectively as required
• Comply with all safety protocols and standard operating procedures
• Other duties as assigned.

Education & Experience:

• High School Graduate or equivalent
• Five (5) years of management-level experience in the audio-visual and/or hospitality industry preferred
• Demonstrated experience aligning team members behind common goals
• Excellent communication skills with the ability to foster long-term relationships (with internal teams and external partners)

Required Skills & Knowledge:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.

• Strong technical aptitude
• Good working knowledge of computer hardware and software
• Planning ability; able to plan and prioritize
• Strong interpersonal skills
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Strong team player orientation
• Professional appearance

Reasonable accommodations may enable individuals with disabilities to perform essential functions.

Pinnacle Live is an Equal Employment Opportunity Employer

Pinnacle Live