General Staff Jobs

Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary Responsible for directing and organizing the financial planning process. Conducts performance analysis and progress review reports. Prepares financial statements and analysis and maintains a system of accounts. Leads and conducts special projects, typically project involving financial analysis and research of business issues in order to provide top management with financial data and business advice to support their resource allocation decisions and objectives for corporate growth and profitability.
Job Description
Core Responsibilities
Conducts and documents moderate-to-complex financial analysis, business analysis and profitability and cost analysis projects and presents to senior management. Analyzes significant variances from planned or forecasted results in order to provide interpretations and recommendations to management.
Directs the preparation of all accounting and financial reports, relating to proposed new business operations, for management and operations review.
Serves as a channel for senior management to relay their financial planning and business needs/issues. Leads the preparation and review of budget materials for the executive leaders and manages ongoing reporting against budget and plan objectives.
Participates in various corporate financial accounting projects such as financial systems development and currency management programs.
Develops ways to continually improve processes to ensure timely and accurate budget analysis for management team.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.

Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff – be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team – make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what’s right for each other, our customers, investors and our communities.

Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Education
Bachelor’s Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years +

Salary:
Pay Range: This job can be performed in Denver Campus, with a Pay Range of $129,288.98 USD – $193,933.47 USD
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Comcast

At Entertainment Partners and Central Casting, we are committed to creating an environment where every employee is seen, where ideas, thoughts and perspectives are shared openly, and where fearless innovation is encouraged. Weaving diversity, equity, and inclusion into who we are will drive our competitiveness by encouraging creativity and enhanced decision making.

We help to power Oscar-winning films, Emmy-winning shows, and Clio-winning commercials. Feel the satisfaction of doing work that directly impacts the most exciting industry in the world. EP is poised to redefine and evolve the back-office processes of the entertainment community with security at the core of what we do.

Are you looking for the next opportunity to revolutionize an industry? If so….

We are looking for a client-focused Client Advocate Manager or a Senior Client Advocate Manager to ensure our clients obtain solutions to their issues and questions, which span a variety of topics and situations. This individual will assist our clients by providing guidance, initial response and routing to the right functional area within EP. This person will be responsible for tagging the type of issue, assigning the appropriate severity and priority, and distributing it to the correct person or department. This role will need to understand our products and client use to be able to identify needed relevant information and append, when appropriate, in order to expedite resolution by the ultimate solutions provider. In some cases, the Client Advocate may assist the client directly by providing information or documentation directly upon triaging the case. This individual will collaborate with department leadership to refine processes as needed to achieve the corporate goal of FCR as well as improved client satisfaction and ultimately client retention.

KEY RESPONSIBILITIES

· Review and categorize incoming cases, assigning to a user, department, queue or resolving directly.

· Analyze issue and assign severity and priority.

· Resolve support cases involving known issues or procedures described in published documentation with emphasis on first contact resolution including direct verbal/written communication with clients.

· Understand overall and client-specific SLAs & OLAs and ensure the achievement through timely review/follow up on cases assigned to departments and or queues.

· Gather necessary technical data to begin support, including detailed problem descriptions.

· Match customer problem descriptions to EP guides, known issues, and FAQs.

· Educate and review Self-help content with clients and attach to cases for later reference.

· Identify when an issue does not include enough information to resolve and request additional information before sending forward for resolution.

· Apply technical knowledge and trainings to improve procedures and documentation.

· Continue learning through case management and customer interaction and become an EP evangelist.

· Review performance data to ensure highest possible FCR, case open speed, and case distribution speed, first owner resolution.

· Identify cases not meeting defined SLA or OLA and escalate as needed.

· Raise process and personnel opportunities to management and make suggestions for improvements.

· Additional duties as assigned.

JOB REQUIREMENTS/QUALIFICATIONS NEEDED

· Communication, client first, focused on resolution and delighting customer.

· Strong NPS/CSAT focus.

· Knowledge of and experience in troubleshooting, analyzing and resolving client issues.

· Knowledge of call center metrics and performance standards preferred (required for Sr. Mgr).

· PC skills (MS Word, Excel, PowerPoint).

· Experienced in Salesforce including report building.

· Creative client focused problem-solving skills with high degree of diplomacy.

· Knowledge of general business and management principles.

· Ability to demonstrate professional demeanor under various circumstances.

· Motivated, goal oriented and persistent.

· Strong written and verbal communication skills.

· Ability to collaborate and work with team and other departments effectively.

· Ability to influence and rally internal owners and stakeholders to deliver for client; hold others accountable.

· Ability to influence multiple audiences.

· Deep knowledge of entertainment industry Support, Account Management, Payroll Operations and Technical Services.

· 5+ years (7+ for Sr. Mgr) previous experience in Client Operations, preferably in a Support, Client Success Management or Account Management role.

· 2+ years’ (3+ for Sr. Mgr) experience in Entertainment Payroll, Client Service or other highly visible, cross-functional role.

· Action-oriented, never letting great be the enemy of the good.

· Collaborative and able to quickly develop strong, productive and collegial relationships.

· BA/BS in an applicable discipline or equivalent relevant experience.

As an EP Employee you will receive our amazing benefits package including healthcare, dental, and vision coverage.

Other benefits and perks include:

• 401(k) retirement savings plan and company match
• Paid holidays, vacation time, and sick time
• Participation in company equity plans
• Employee Assistance Program, mental health and wellness programs
• Training and development
• Possibility of hybrid/flexible/schedules
• Annual bonus and merit reviews

The salary range for this position is $100,000 – $125,000 and is commensurate with experience related to the position.

Entertainment Partners

Position Title: Social Media Manager

Location: Burbank, CA (Hybrid)

Reporting to: SVP, Marketing & Digital Strategy

Legendary Entertainment is a leading media company with film (Legendary Pictures), television and digital (Legendary Television and Digital Media) and comics (Legendary Comics) divisions dedicated to owning, producing, and delivering content to worldwide audiences. Legendary has built a library of marquee media properties and has established itself as a trusted brand that consistently delivers high-quality, commercial entertainment including some of the world’s most popular intellectual property. In aggregate, Legendary Pictures-associated productions have realized grosses of more than $19 billion worldwide at the box office. To learn more visit: www.legendary.com.

Summary

The Social Media Manager will be responsible for managing the brand’s presence across all digital touchpoints both consumer-facing and internal.  Candidates must be fluent in strategies for top social platforms, with current knowledge of how to leverage each medium to best engage with our fandoms. This role will work with internal stakeholders to develop, maintain, and create content for a social editorial calendar in support of our film, TV, comics, consumer products, and corporate initiatives. This is a highly collaborative, and team-oriented role which requires working cross-functionally within the company and with external stakeholders. The role sits on the frontlines of our connection to our audience and requires a proactive, creative, and resourceful social expert with deep understanding of how audiences connect to content online.

Responsibilities

• Play a key role in defining and executing a vision for how the Legendary brand represents on social, promoting the brand via our films, tv, comics, and consumer products.
• Be the champion of our audience: bring a deep understanding of what drives our fandoms and ensure that our editorial agenda serves our growing community.
• Create and maintain forward-looking content calendar working with internal team for all Legendary-operated social channels.
• Manage creation of content working with internal team.
• Partner with cross-functional teams to build custom social support around launches, including live event coverage on social, experiential/digital activations, and other forms of digital marketing.
• Work with distribution partners to support and amplify content releases.
• Develop and maintain internal and external-facing email newsletters.
• Construct and implement best in class community management strategies for our different fandoms.
• Oversee and contribute to copywriting efforts across our social platforms
• Deliver regular reporting which tracks audience growth and engagement, as well as internal reporting surrounding our key beats.

Experience & Skills

• Bachelor’s Degree
• 5+ years experience managing the social presence of a major entertainment brand or IP
• Extensive experience developing content for multiple social channels
• Ability to thrive and prioritize in fast-paced environment is a must.
• Familiarity with developing and launching email newsletters
• Experience building and launching digital marketing initiatives
• Nuanced understanding of the social media landscape, top platforms, and audience behaviors
• Keen curatorial eye for interesting, stand-out content online
• Hands-on experience in growing and maintaining an online community
• Experience in tracking, analyzing, and reporting on social performance, with improved growth and engagement in mind. Experience with search analytics and social listening.
• Experience with international social platforms (Weibo, WeChat, VK, etc) a plus
• Proficiency in Adobe Creative Suite and Microsoft Office suite or products
• Strong written and verbal communication skills, including copywriting
• Excellent organizational and project management skills
• Passion for film, TV/streaming, and all things digital

More Information

Legendary Entertainment is an equal opportunity employer. Legendary Entertainment does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual oriented, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.

The anticipated annual base salary for this position is $65k to $85k. This range (amount) does not include any other compensation components or other benefits that an individual may be eligible for. Total rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. Legendary Entertainment also provides a variety of benefits to employees, including health insurance coverage, employee wellness programs, life and disability insurance, a retirement savings plan, year-round paid holidays, and paid time off (PTO).

The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, market demands and indicators, specific and unique skills or training, level of education attained, certifications or other professional licenses held, and if applicable, the geographic location in which the applicant lives and/or from which they will be performing the job. The hiring salary range (amount) for this position applies to New York City and California.

Legendary Entertainment

Team Name

Diablo

Job Title

Social Media Manager-Diablo

Job Description

Blizzard has been a leader in entertainment for nearly 30 years, with millions of passionate fans globally. As our franchises expand into more realms, so too must our social reach, engagement, and conversation. We are seeking a candidate who will help lead Diablo into a new era through social media.

As Digital Marketing Manager for Diablo, you will play a key role in overseeing the brand social strategy, engaging with players and fans, and collaborating regularly with regional and cross functional teams to lead new digital marketing campaigns. The ideal candidate will have deep social media experience at an agency or on the client-side, demonstrated creative and strategic prowess, and brought to life smart and clever ideas.

In addition to knowledge of and passion for the Diablo universe, the ideal candidate will also have familiarity with other aspects of marketing such as paid media and influencers, be knowledgeable about the PC, console and mobile gaming space, and a proactive self-starter who is constantly looking to push the envelope and expand reach to new audiences.

Covid-19 Hiring Update: We’re currently in a work-from-home model, and we’re continuing to interview and hire during this time. This role is expected to begin as a remote position but will transition to at least a partial in-office position based out of Irvine, CA. We understand each person’s circumstances may be unique and will work with you to explore possible interim options.

Responsibilities

• Support and execute the social strategy for Diablo, including, but not limited to: Twitter, Instagram, YouTube, Facebook, TikTok, Twitch, and Snapchat
• Manage production and ensure executional success among internal and external creative teams
• Bring new and big ideas to the table with a digital/ social first mindset, as well as collaboratively build on others’ concepts to deliver game engagement and build passion for the franchise
• Organize the title’s social editorial calendar, aligning key stakeholders including regional teams to ensure they are on board with global plans and are executing initiatives on strategy
• Work effectively with internal cross-functional teams including Commercial, Consumer Marketing, Growth Marketing, Public Relations, Events, and Partnerships to drive 360 campaigns
• Collaborate on social media reporting, insights, and delivery through the use of analytics tools, including Sprinklr
• Define and update social best practices and organize global account operations.
• Drive social media reporting, insights, and delivery through the use of analytics tools, including Sprinklr
• Utilize learnings to inform and support the creative approach, as well as drive KPI’s across platforms and campaigns
• Build relationships with platform, digital and external brand partners, developing and executing co-branded initiatives

Requirements

• 5+ years experience in social media at an agency or on the client-side as a Social Strategist or Digital Marketer within Gaming, Entertainment or Tech industries
• Experience collaborating within a large organization, driving creative work with multiple internal departments and 3rd party agencies/ partners
• Passion for all things gaming, digital and social — up to date on the latest platforms and technologies and desire to identify opportunities for strategic brand involvement
• Understanding of brand social strategy and ability to develop marketing briefs that inspire cutting edge creative work
• Fluency in both the creative and analytical sides of digital marketing with working knowledge of social platforms and tools such as Sprinklr and native platform analytics tools
• Self-starter mentality and track-record for clever social ideas with desire to identify opportunities for strategic brand involvement
• Ability to effectively interact with internal/external stakeholders and all levels of management with exceptional skills in preparing and presenting materials across varying audiences
• A healthy understanding of the Diablo brand and its games
• Experience in providing creative feedback for social content that is based on a solid understanding of social brand strategy.
• Extremely organized, diligent, detail oriented and able to manage multiple projects simultaneously in a fast paced environment.
• Excellent interpersonal and relationship management skills, as well as verbal and written communications skills, with the ability to craft a narrative.
• Bachelor’s degree in communications, journalism, public relations, or marketing

Blizzard Entertainment is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

Blizzard Entertainment is a global company committed to growing our employees along with the business. We offer generous benefits and perks with an eye on providing true work / life balance. We’ve worked hard to foster an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed. We are dedicated to creating the most epic entertainment experiences.

Rewards

Subject To Eligibility Requirements, The Company Offers Comprehensive Benefits Including

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ – we’ve got our employees covered.

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
• 401(k) with Company match, tuition reimbursement, charitable donation matching;
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/.

In the U.S., the standard base pay range for this role is $72,720.00 – $134,460.00 Annual. This base pay range is for the U.S. and is not applicable to locations outside of the U.S. Actual amounts will vary depending on experience, performance and location. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed.

Blizzard Entertainment

The Core Entertainment is looking for a full-time Senior Director of Creative & Marketing based out of Nashville, TN.

Who are you?

Passionate and motivated. Forward-thinking, inquisitive, and committed with 5+ years of experience at a management company or label. 

The Role

Senior Director of Creative & Marketing will play a key role in the development and execution of creative for the company and artists. This role requires attention to detail, thinking creatively, strong analytical and organizational skills. 

Responsibilities

• Develop marketing plans for artist releases
• Serve as the primary point of contact with artists and management regarding marketing activities
• Design and implement advertising campaigns to promote products, artists, and releases
• Manage marketing campaign budgets
• Oversee all processes related to visual elements in product packaging and project marketing
• Oversee all of creative for artists as well as the company
• Lead efforts to align artist online presence and marketing with overall project goals
• Maintain artist calendars and promo itineraries for artists to update the label
• Work with Brand Partnerships and Licensing, Soundtracks, and Film/TV teams to identify opportunities for artists

Qualifications

• Previous involvement in the music business, preferably at a record label with prior marketing/product management experience at least 5 years. 
• High level of interpersonal people skills.
• The ability and skill set to communicate directly with artists and artist management.
• Must have knowledge of creating marketing plans from scratch and the ability to maintain timelines and deadlines.

The Core Entertainment

Oliver Sanderson is engaged with a multi-award-winning Media & Technology Company in search of a Director / Vice President Product Management.

The Director / VP Product Management will create and manage their respective roadmap with the worldwide product team. They will partner with clients, sales and engineering teams to translate market needs and user requests into product solutions.

This is a single contribution role with no direct reports and will be reporting into the MD of Product Management. The Director / VP Product Management will have peers in India they will work with in a matrix function. This will be a hybrid role based in Los Angeles.

This is an amazing role taking your career to the next level.

Key Areas of focus are:

• Review and manage product backlog priorities.
• Develop an in-depth understanding of client product requirements, workflows, strategies and processes.
• Work with release and QA managers to define successful UAT and measurable release criteria.
• Define and analyze internal and industry metrics to inform vision and product roadmap.
• Conduct and manage competitive product analysis.
• Build and maintain well-defined product requirements from multiple sources and stakeholders, including user flows, wireframes/layouts, design, and core/functional specifications.

The ideal candidate will have a proven track record as a Product Manager, Head of Product or Senior Product Manager, Director of Product or VP of Product. Our client is open. You will have experience in Media Supply Chain Cloud SaaS products. You will have a successful track record of troubleshooting problem statements and creating acceptable technology solutions to solve the problem, Go-to-market and guide the customer through the product usage. You will be knowledgeable in conceiving Media & Entertainment industry products and/or features.

The key to this role is the following:

• Ability to build end to end business plans for a product.
• Developing future roadmap of a product.
• Managing workflows and priorities.
• Strong interpersonal and communication skills with the ability to influence leadership, colleagues, and reporting teams.
• Prior experience with AI and ML is desirable but not essential.
• Proven experience working within the Agile framework is desirable but not essential.

This is a fantastic opportunity to join a rapidly growing organization and make an impact. We are looking for a specialist in Media Supply Chain Cloud SaaS products who is well-respected and has a network in the industry. You will be fresh-thinking, able to bring new ideas to the business and enable sales.

Does this sound like you? Then we want to hear from you! Click apply and send us your CV today!

Oliver Sanderson Group PLC

Skybound Entertainment, the home to critically acclaimed global franchises including The Walking Dead and Invincible, is looking for an Associate Social Media Manager to join the team. The right candidate will assist in the development and execution of the social strategy for the Skybound social media and community platforms.

The primary goal of the Associate Social Media Manager is to build upon Skybound’s loyal following with a focus on growth while maintaining Skybound’s brand voice. The Associate Social Media Manager will follow larger digital media trends and work with the Social Media Manager to drive social conversation in a positive manner.

If you are passionate about games, comics, television, film and social media, this job is for you!

This position reports to: Social Media Manager

Responsibilities: Responsibilities include, but are not limited to:

• Own the creation, management, and execution of Skybound’s social media calendar.
• Develop and implement marketing programs across all social media platforms (Instagram, Twitter, Facebook, YouTube, TikTok, Reddit, Twitch, GIPHY and additional channels).
• Manage the weekly delivery of external communications with stakeholders.
• Own analytics for performance metrics for content optimization and internal reporting.
• Manage the upkeep of all Social Media Marketing related documents, keeping necessary stakeholders up to date and informed on all important changes and deadlines.
• Control all social media posts in Social Media Management (SMM) tool.
• Manage the collection, curation, scheduling, and posting of assets for all social media platforms and accounts within the organization, and support live & virtual events, product roll-outs, and promotions.
• Work collaboratively with the Social Media & Brand teams to coordinate the delivery, scheduling, and communication of social assets and plans.
• Light Photoshop editing.
• Light Premiere Pro editing.
• Speak on behalf of Skybound and engage with fans across all platforms.
• Work with members of the Brand, Editorial team to effectively execute social promotion on special events, tradeshows, partnerships, etc. as directed.
• Work with social media team with administrative tasks and maintain the social content calendars in SMM Tool and in Task Management tool (monday.com).
• Oversee social-related documents such as meeting agendas, meeting reports, briefs, and other communications and correspondence.
• Manage and coordinate giveaways and product sends for all Skybound initiatives.
• Stay up to date with social media trends and current best practices.
• Other duties assigned.

Requirements:

• 1-2 years experience in corporate Social Media Marketing.
• Experience with social listening tools, web analytics, and data reporting to advise on strategic shifts in content.
• Experience with Adobe Photoshop and Premiere Pro.
• Highly collaborative with the ability to prioritize multiple campaigns competing priorities.
• Critical Thinking Skills.
• Proactive Mindset.
• Attention to Detail.

Job Type: Regular, Full-Time

Salary Range: $60,000-64,480

Skybound offers a wide array of benefits including medical, dental, vision, life insurance, flexible spending and dependent care accounts, as well as free counseling through our Employee Assistance Program (EAP). We also offer a 401K plan with 4% match, 12 weeks of paid parental leave, generous time off, wellness benefits, and tuition reimbursement. This role may also qualify for a possible discretionary bonus annually.

Company Overview

Skybound is a multiplatform content company working closely with creators and their intellectual properties, extending stories and universes to new platforms, including comics, television, film, tabletop and video games, books, digital content, events, and beyond. We are home to critically-acclaimed global franchises, including The Walking Dead and Invincible.

Skybound Games produces, publishes and distributes video and tabletop games across all genres, including the multi-million-unit selling The Walking Dead video game series. In addition to our wholly-owned franchises, we work with independent developers to foster and create original games with compelling characters and worlds, strong creator and artistic focus, and innovative approaches to engaging genres.

Equal Opportunity Employer

At Skybound we value diversity and are looking for extraordinary employees of all backgrounds! Skybound is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, hair texture or veteran status. In addition to federal law requirements, Skybound complies with all applicable state and local laws governing nondiscrimination.

Skybound will consider applicants with criminal histories in a manner consistent with the CA Fair Chance Act and Los Angeles Fair Chance Initiative for Hiring Ordinance.

Skybound Entertainment

At CSM we are driven by a clear purpose; to Pursue Extraordinary. We exist to create a positive impact on our partners, their audiences, our industry and our people, and to look for opportunities that can inspire a better world in everything we do.

Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our differences. We are looking for individuals who want to put their hand up and challenge convention to create something exciting, bigger and better each and every time.

CSM is proud to share fresh perspectives and new ideas to produce work that others don’t and won’t. What we do is fast-paced, exciting and rewarding which is why we love it and why you’ll love life at CSM.

The CSM Live Marketing Manager role focuses on the development of relationships internally to deliver a strong marketing plan, working comfortably on day-today marketing activities as well as long-term strategy. You will be working closely with leadership and the CSM Group Marketing team to ensure smooth delivery.

Our ideal candidate is passionate and analytical, a brand builder that embraces the potential and positioning of the CSM Live brand, capable of creating a structure to thrive in a dynamic environment.

Working for a global sports and entertainment agency, you are a true brand ambassador, motivated to roll up your sleeves and create solutions to problems that have not yet been tackled.

WHAT YOU WILL BE DOING

• Develop annual marketing plans that include careful consideration of our brand goals, promotion of activity through relevant channels, creation of marketing collateral to help drive customer acquisition expressed in a month by month calendar
• Maintain content across the CSM Live website
• Lead and deliver all social media
• Conceptualise and execute successful multi-channel marketing campaigns from start to finish, ensuring alignment of communications across all channels
• Set seasonal marketing goals and KPIs to support our business objectives
• Create and conduct analytics reporting across multiple channels to identify effectiveness and extract key insights for optimisation of future campaigns
• Analyse customer insights, consumer trends, market analysis and marketing best practices to continuously improve campaign strategy and customer conversion rates
• Collaborate and work cross functionally with internal teams and other relevant parties and stakeholders on customer outreach and events
• Oversee seasonal marketing calendars in collaboration with the commercial team
• Work in conjunction with the Commercial and Marketing Director and take joint responsibility for the total marketing budget, ensuring marketing activity is forecasted correctly and delivered within budget
• Develop and improve marketing processes and efficiencies and lead efforts to scale best practices across the organisation

THE SKILLS AND EXPERIENCE YOU WILL NEED

• Previous experience in creating and implementing successful 360 marketing strategies
• Understanding of the sports and entertainment industry
• Deep understanding of e-commerce, digital marketing and social media platforms
• Established press and media contacts
• Experience of WordPress
• Project management, multitasking and decision-making skills
• Creative thinker with an eye for detail
• Metrics-driven
• Experience with usage rights and permissions preferable but not essential
• Excellent written and verbal communication skills
• Ambitious, charismatic and entrepreneurial spirit

CSM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of gender, age, disability, religion, belief, sexual orientation, marital status, or race.

CSM Sport & Entertainment

Key responsibilities

• Directly support and assist the Head of Film Client Marketing, including covering phones, scheduling, managing expenses, administrative duties, etc.
• Coordinate and schedule meetings with company executives, clients, and other team members, anticipating changes in availability and making alternative plans in advance.
• Answer phones with professionalism and ability to screen call information for efficient handling.
• Organize team meetings, including preparation of the agenda, organizing follow up and related tasks.
• Organize detailed travel arrangements including for international travel, inclusive of air, hotel, ground transportation and trip meeting itineraries.
• Timely processing of expense reports, proactively working to ensure accurate and timely submission.
• Proactively maintain accurate and up-to-date organization charts.
• Maintain Outlook contacts, ensuring accuracy and timely updates.
• Conduct research on various digital and entertainment related topics
• Participate in the creation and management of ongoing resource documents – Box Office Reports, Tracking Database, Trailer Release Calendars, Studio Org Charts, Awards Calendar, etc..

Knowledge

• This role requires advanced Microsoft Outlook, Excel and PowerPoint skills.
• Bachelor’s Degree or equivalent preferred.

Skills and Abilities

• Proven ability to be exposed to the most confidential of information and to handle with the utmost integrity and discretion.
• A lover of film and movies with a working knowledge of, or strong interest in the entertainment industry as a whole
• A curiosity about culture and what makes entertainment properties culturally relevant and resonant
• Capability of effective planning and prioritizing.
• Ability to manage several projects simultaneously while working under pressure to meet critical deadlines.
• Customer focused and proactive with excellent follow-up and a sense of urgency.
• Ability to represent the company in a positive and enthusiastic manner.
• Positive attitude, highly motivated, and able to easily build relationships across multiple functions and business units.

Endeavor

Herschend Family Entertainment (HFE) is part of Herschend Enterprises, a family of companies focused on family entertainment. For nearly six decades Herschend Enterprises has operated with the purpose to bring families closer together by Creating Memories Worth Repeating®, and today is considered the largest family-owned themed attractions corporation.

More than 10,000 employees work daily to create wholesome, immersive entertainment experiences with soul and depth. Experiences for every generation of the family. Sometimes thrilling. Sometimes lighthearted. Always distinctive. Our award-winning theme parks, entertainment and attractions aim to inspire happiness and family bonding. We are an equal opportunity employer.

HFE is seeking a passionate marketer to join our growing team in our mission of Creating Memories Worth Repeating® supporting our theme parks and attractions across North America.

The Marketing Production Project Coordinator will ensure delivery of all video, audio and photography projects on time and on budget. They will collaborate with team leads in creative, communications, and media to produce various deliverables for different brands simultaneously while providing ongoing visibility to identified stakeholders. The right person for this position will be highly organized, creative and self-motivated with an eye for detail and a natural ability to hold outside agencies accountable for delivery.

This full-time role in our Property Support Center (PSC) is located in Peachtree Corners, Georgia, and reports to the Campaign Manager.

Position Roles & Responsibilities

• Serve as primary point person between internal stakeholders and external agencies for all video and audio projects
• Develop timeline and manage production process from briefing through delivery of final assets
• Coordinate, lead and serve as director (as needed) for all on-location shoots (approx. 15% travel)
• Schedule and lead necessary project-related meetings
• Presents concepts to all stakeholders as requested and partners with agencies to revise concepts and deliverables based on feedback
• Hold all internal and external partners accountable to deliver on brief and schedule
• Manage and fully leverage video asset library to improve cross-channel storytelling
• Edit video and audio assets as needed to facilitate promotional campaign requests
• Other related marketing project duties as assigned

Required Skills

• A strong understanding of agency processes with a desire to improve and implement new processes and procedures
• Exceptional organization, communications and people management skills
• Calm, composed disposition and a solutions-driven approach
• Ability to share clear status updates and determine next steps to achieve deadlines
• Proficiency with Microsoft Office Suite
• Ability to build effective working relationships with internal and external teams
• Ability to travel 15% of time

Required Experience

• 4-year Bachelor’s degree, preferably in marketing, advertising, communications, digital or visual arts
• 3-5 years of experience in B2C marketing or advertising
• Proven experience with editing software
• Agency experience a plus including project/account management or production

Herschend Family Entertainment