General Staff Jobs

Come join our premier casino resort and entertainment destination as our Director of Slots! In this role you will be directly responsible for the strategy, management and performance of the Mystic Lake slot department to maximize the revenue and overall profitability through an integrated understanding of the market and guest gaming preferences. Enjoy weekly pay, 401k match starting day one, and health benefits.

Job Overview: Reporting to VP of Operations and General Manager of Mystic Lake Casino, The Director of Slots is responsible for defining and executing the positioning and revenue generation strategy for the Slot Department. Responsible for slot operations team, slot machines, signage, secured and unsecured parts inventory, slot system network, slot data system, slot focused data analytics and a slot technical team to support this equipment.

Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities. Generous benefits include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs, and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms, free uniform cleaning, and tuition reimbursement.

Who We Are: Mystic Lake Casino Hotel® and Little Six Casino® are owned and operated by the Shakopee Mdewakanton Sioux Community (SMSC). SMSC has a diverse collection of enterprises on its lands in Prior Lake and Shakopee, Minnesota. From Mystic Lake Casino Hotel, Little Six Casino, and Mystic Lake Center® to natural grocery stores and fitness centers, our enterprises help drive the local economy.

SMSC has donated more than $350 million to organizations and causes and has contributed millions more to regional governments and infrastructure such as roads, water and sewer systems, and emergency services. The SMSC is the largest philanthropic benefactor for Indian Country nationally and one of the largest charitable givers in Minnesota.

We are committed to inspiring possibilities, fostering meaningful connections and creating memorable experiences for our guests. We welcome all voices and encourage innovation. We’re always looking for talented people to join our community. You’ll be part of a fun, connected team that values your skills and supports you as you grow. Stay connected with us at mysticlake.com/careers.

Job Duties:

• Plans, organizes, directs and oversees the daily operations of slot operations and slot technical functions to deliver an industry leading guest experience.
• Responsible for cultivating an environment of engagement with the team that includes hiring the right people, listening, training, developing, coaching, and performance management.
• Analyzes guest preferences, supporting marketing data along with existing slot machine performance and/or new game capital investments to deliver a optimal game mix, manufacturer mix, paytable experience and machine location to maximize long term profitability. Researches and recommends new game format and technology applications for future deployment within the SMSC Gaming Enterprise.
• Works collaboratively with cross functional teams that support the Slot Department in terms of revenue generation (marketing), asset protection (compliance), technology application (IT) and team development (HR) to maximize the performance of the slot department.
• Maintains regulatory compliance, asset control, and asset protection through the creation, monitoring, and enforcement of policies and departmental procedures. Reviews department activities to find an effective balance to minimize asset risks while maximize revenue opportunities.
• Develops strategic direction and business plan, implements, and manages to enterprise and department goals, objectives, policies, and procedures.
• Analyzes financial and market position to better align human, capital, and operational resource allocations.
• Responsible for managing vendor relationships including negotiating best price value of goods and services.

Job Requirements:

Reflects MINIMUM EDUCATION, TRAINING, CERTIFICATION and EXPERIENCE required in order to meet the expectation of this job:

• Bachelor’s degree in business or related field.
• Twelve plus years progressive slot leadership experience that may also include progressive marketing leadership experience.
• Five plus years of progressive leadership responsibilities leading large teams of people.
• Three plus years of casino marketing experience preferred.
• Proven analytical skills that includes more complex data and statistical analysis methods.
• Demonstrated ability to analyze, interpret and act upon financial data.
• Demonstrated strong verbal and written communication skills.
• Proficiency in basic office software, slot on-line data systems, database software.
• Proven people leader with success building and leading high performing teams. Act as a leader of change and innovation across the business.
• Skilled in proactively assessing organizational performance and aligning solutions with strategic and cultural initiatives.
• Demonstrated success of strong relationship management and team building skills, with ability to influence leaders and team members at all levels within the greater organization. Experience with change management and rolling out small- and large-scale initiatives.
• Outstanding written, verbal, interpersonal, coaching and presentation skills with the ability to tailor messaging to the audience, including presentation and influencing skills with audiences that range from Slot Service Specialists to Board Members.
• Strong collaborator who influences effectively with a variety of internal and external stakeholders at all levels.

Mystic Lake Casino Hotel

Company Background:

Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. The company introduces high school and college students to career development opportunities in esports through CSL Esports, operators of North America’s largest college esports league. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com and follow Playfly Sports on LinkedIn, Twitter, and Facebook: @PlayflySports.

Why You Should Join Playfly:

Playfly is a brand-new player in the sports and esports space and we are looking to expand our team! At Playfly you will work with a highly engaged and collaborative team. Join a company with a leadership team that values ideas, innovation, and different perspectives. At Playfly, we recognize we are only as good as the people we have working here! We provide excellent benefits including a generous time off package, health, and dental insurance, paid parental leave and a 401k plan just to name a few. We also provide you with an environment where you can demonstrate your strengths and gain knowledge to propel your career and continue growing.

Playfly Sports Properties is the exclusive marketing and multi-media rights partner of the Virginia High School League (VHSL). We are seeking qualified candidates to fill the position of General Manager with VHSL Sports Properties in Charlottesville, VA.

Job Summary:

The ideal candidate needs to demonstrate prior revenue results and leadership qualities with a minimum of five (5) years of direct sales experience in the sports multi-media environment. The candidate must be driven and coachable to execute the Playfly Sports Properties revenue model and to understand the distinctive relationship with the VHSL, which has created a new standard in High School multi-media rights management landscape.

Successful candidate will work out of the VHSL office and be motivated to:

• Work with VHSL Staff and Playfly Sports Properties senior level staff to pitch and close enterprise partnership agreements.
• Prospect, meet and close a significant number of new and renewal high level corporate sponsorships.
• Generate incremental sponsorship revenue to meet and exceed individual and team goals!
• Uphold and support by example a culture of hard work, creativity – always building team belief in the revenue goal.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Help develop and execute a sales plan to meet and/or exceed assigned annual revenue targets
• Identify potential sponsors for VHSL Sports Properties through networking with VHSL stakeholders and business partners, researching local, regional and national companies, and selling them marketing platforms that incorporate sponsorship inventory including entitlements, signage, digital assets, print, promotion, community involvement and hospitality.
• Work with Playfly Sports Properties and VHSL staff and executives to create sales inventory, revenue projections and overall sponsorship strategy for VHSL assets.
• Develop compelling sales presentations for new marketing partners by incorporating research, category dynamics and a clear understanding of partner’s marketing goals.
• Manage the sales process from start to finish (create proposals and draft/negotiate contracts).
• Develop key marketing objectives with clients via thorough needs assessment and a collaborative sales process.
• Entertain and cultivate sponsors in various settings.
• Be available for championship events, conferences, meetings (some weekends and evenings).
• Be available to travel for client presentations.
• Prepare end-of-year recaps for sponsors.
• Represent VHSL Sports Properties, VHSL and Playfly Sports Properties in a professional manner.
• Research sports sponsorship industry and stay current with relevant market trends and conditions.
• Manage P&L for maximum revenue and efficient costs.
• Oversee management of radio network (terrestrial, digital) and supervise the respective broadcast talent.

ADDITIONAL FUNCTIONS:

• Supports and exhibits behavior consistent with the sales and service philosophy of Playfly Sports Properties.
• Acts with diplomacy as a representative of Playfly Sports Properties and federation.
• Creates a collegial and collaborative work environment with integrity, empathy, and innovation as true-north core values.
• Actively work on diversity, equity, and inclusion within the team.
• Work with federation to conceive and create more robust digital and social media assets.
• Performs other related duties as required.

MINIMUM QUALIFICATIONS:

• BA or BS degree required
• Five (5) years of direct sales experience in the sports multi-media environment
• Proven sales record with integrated and “conceptual” sales
• Ability to generate and present ideas/concepts succinctly and provide creative solutions to prospects/clients
• Outstanding communication skills are essential for interactions with clients, operational leaders, and other senior executives
• Demonstrated professional sales presentation skills
• Must successfully pass background check.

Compensation includes salary, incentive targets and company benefits.

Playfly Sports

The Coca-Cola Company

Senior Creative Director

At PointsBet we do things differently.

Sure, we offer sports-betting, online casino, horse racing and more. We also have the best in-play offering in market and one of the best apps, but we’re a lot more than that.

Our mission is simple – we what to be the challenger to an increasingly regimented category. We want to re-write the book on sports betting and offer our customers a uniquely entertaining and exciting experience that will make PointsBet their number one sportsbook of choice.

To deliver this we need an experienced maverick brand designer with bold creative credentials, brave leadership skills and a strong intuition for knowing how far to push things.

The successful candidate will demonstrate an expertise in art direction and graphic design and will be responsible for developing game-changing visual assets and content across all of our marketing communications, including online & offline assets, motion graphics design, product illustrations, photography, layouts, graphics and brand design.

You are passionate about customer-focused visual solutions. You are a problem-solver. You are comfortable working in collaboration with various disciplines across the fast-packed organization to deliver effective marketing campaigns and product experiences. Most of all, you are a leader that can inspire great design thinking throughout the creative group and establish a clear vision for our visual identity.

THE ROLE

• You will work alongside the Brand Director to grow and deliver the PointsBet creative vision
• You will lead and be accountable for the standard of output across the business
• You can pitch creative strategy and ideas confidently and clearly to key stakeholders, as well as communicate in the same way to the creative team
• You will act as the gatekeeper of creative ensuring the continued progression of the team
• You will inspire everyone to push the boundaries of creativity and instill a collaborative, challenger-first approach to everything you do
• You can build relationships with stakeholders and have an in-depth knowledge of our customer, brands, products and content
• You will ensure all creative output/visuals are consistent with the overall brand
• You will lead multi-disciplinary projects from conception to completion
• You have the ability to creatively collaborate and communicate closely with teams and other stakeholders via a hybrid working model

SKILLS WE SEEK

• 2+ years of experience leading a creative team
• Sports betting industry experience is favored, but not mandatory
• Can create and lead an idea from start to finish.
• A portfolio that demonstrates innovative and original thinking.
• Strong work ethic. Is accountable, works smart and pushes self and others for results
• Ability to lead, manage and grow the team, not just create.
• Relates and works cooperatively with people across levels, functions, culture, and geography to achieve shared goals
• Excellent communication skills, both written and verbal and is effective in a variety of communication settings i.e. one to one, small and large groups, and among diverse styles and position levels
• Innovative and comes up with useful ideas that are new, better, or unique
• Learns quickly. Takes on the challenge of unfamiliar tasks
• Willingness to work some nights and weekends during busy periods of the sports calendar

WHAT WE OFFER

• Company paid medical plan for employees and dependents.
• Dental and Vision.
• 401(k) with a generous match.
• Bonus program.
• Medical and Commuter Flexible Spending Accounts (FSA).
• Paid Time Off and 10 paid holidays.
• Conveniently located in Downtown Denver just 3 blocks from Union Station

PointsBet is dedicated to a culture of high performance and ensuring our employees are setup to deliver their best. We offer a fast-paced, dynamic work environment where emphasis is placed on our most important asset: our people. If you are driven and in search of a new opportunity that values people, creativity, opportunity, results, and a commitment to excellence then this is where you want to be!

PointsBet is an Equal Opportunity Employer

ABOUT POINTSBET

We provide an opportunity for our people – our most powerful and irreplaceable resources – to work in an environment that is rewarding, fun, challenging, and an instrument for both personal and professional growth as PointsBet continues to become a major force in the newly legalized US Sports Betting market.

PointsBet is a sports betting operator that sits in the very rare position of owning and controlling its technology end to end. Our proprietary platform and our commitment to an in-house approach powers unrivalled innovation and personalized experiences that our customers cannot get anywhere else.

Our partnerships with leading sports organizations, teams and franchises provides both our customers and team members with unique sporting experience:

· Official and Exclusive Sports Betting Partner of the Denver Nuggets (NBA), Colorado Avalanche (NHL) and their home venue, Ball Arena

· Official Gaming Partner of the Detroit Tigers (MLB)

· Official Gaming Partner of the Detroit Red Wings (NHL) and Little Caesars Arena

· Proud Sports Betting Partner of the Detroit Pistons (NBA)

· Official Sponsor of the Indiana Pacers (NBA)

· Authorized Betting Operator of the National Basketball Association (NBA)

· Authorized Gaming Operator of Major League Baseball (MLB)

· Official Betting Operator of the PGA TOUR

· Official Sports Betting Partner of the National Hockey League (NHL)

· Official Betting Partner of LaLiga North America

· Exclusive, Official Partner of University of Colorado Buffaloes

As we continue to take the sports betting world by storm, we will continue to bring our proprietary and best-in-market technology, modernized and premium brand mentality, expert trading practices and proven growth marketing strategies to emerging sports betting markets.

Bet on us – there is no greater time than now to join the PointsBet family!

PointsBet views responsible gambling not only as an ethical responsibility but as an important part of a sustainable business model. We’re proud to be recognized as a socially responsible operator committed to integrating responsible gambling resources and tools throughout the entire player journey.

PointsBet

Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary Responsible for leading an installation and service organization for an Area or System. Through strong communication abilities and a flexible, agile approach, identifies opportunities to improve overall performance from both a financial and employee engagement perspective, offering guidance where needed. This role has a greater degree of impact on business results and typically leads one or more groups of professional employees and manages the involvement of vendors and subcontractors in the installation process.
Job Description
Core Responsibilities
Culture Champion
Create and foster a strategy and environment of high engagement to include rewards and recognition that encompasses all levels, individuals, and teams as a way to celebrate important achievements.
Serve as a strong ally who celebrates differences, cultivates an environment of open communication, approachability, and fair and consistent treatment dedicated to diversity, equality, and inclusion.
Proactively establish strong relationships both within own team and with people across a wide variety of functions and locations within the organization.
Vision Shapes the Future
Demonstrate courage to challenge existing approaches in support of experiments and bold actions while encouraging innovation and creative ways of looking at issues, processes, or solutions.
Utilize NPS elements to identify opportunities for process improvement leading to a better overall customer experience.
Execution Excellence
Translate broad strategies into specific objectives, metrics, and plans by defining a clear path to accomplish goals.
Prioritize and delegate appropriately ensuring that others have the resources, authority, and support to achieve objectives.
Evaluate personal capabilities and skill gaps to build a well balanced team. Regularly evaluate team based on evolving organization structure to make sure business needs are met.
Business & Financial Acumen
Apply business experience, data, and financial understanding to assess, manage, and report on business performance.
Understand the financial environment and partner with the right people to solve for current changes and prepare for potential uncertainty in the business.
Be a Great Leader
Actively promote the recruitment, development, and success of people from different backgrounds.
Create a sense of calm amid tense or stressful situations and demonstrate resilience by adapting to changing conditions and learning from challenges.
Champion a growth mindset where team members are empowered and encouraged to maximize opportunities for development.
Communication & Influence
Use emotional intelligence, active listening skills, and various forms of communication to create and sustain an inclusive environment.
Present business solutions with a confident and persuasive rationale, ensuring commitment to a common vision and goal.
Customer Advocate
Act as an advocate for the customer in order to consistently provide a quality experience.
Seek out and leverage feedback using formal and informal channels to improve the overall experience.
Additional Responsibilities
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.

Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff – be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team – make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what’s right for each other, our customers, investors and our communities.

Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Education
Bachelor’s Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years +
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Comcast

Position Summary

Working closely with the Group Director and the rest of the team, the role will be to help lead the team in developing media planning solutions, implementation and reporting procedures.

The Associate Director, CAM/CD, partners with the integrated Initiative team and across Mediabrands SBUs to ensure brilliant strategy, media plan design, flawless execution, and most importantly, delivery on KPIs and business results for your client.

The team act as brand guardians for one of Initiative’s key clients, Amazon. They strive to deliver the best possible communication solutions across all channels for these clients. This role will focus on the Prime Video part of the business, across key tentpole releases and local releases (e.g., Clarkson’s Farm, The Boys, to name a few). Previous experience in entertainment is preferable (we will also consider those with Live Sports experience).

The role requires planning across all channels in conjunction with specialists – TV, Digital, OOH, Print and Radio, however, it is essential that the candidate has strong working knowledge of creating and implementing digital, OOH, TV and Media partnership activity.

Key Responsibilities

Client

• Manages all communications in a timely manner, with no request going unnoticed.
• Leads client proposals, recommendations and points of view
• Build relationships with day to day leads on the client side, as well as with clients’ partner agencies
• Works with internal discipline partners to understand creative needs and develop communications for partner agency teams to ensure timely delivery of assets for campaigns
• Driving creative media solutions on behalf of the Prime Video client

Internal

• Participate in all client briefings, record and report client needs and objectives to Client Advice senior leaders and to the integrated Strategy, Communications Design and Partnership leads
• Actively drive and support the efforts of leadership and the integrated client team, including SBUs, to deliver brilliant work, best in class, integrated solutions, and flawless execution, contributing to positive client satisfaction scores
• Learning how to be the internal “client voice” to ensure business-appropriate lens is placed across all internal responses, recommendations and points of view
• Support your Group Director in leading key projects and internal timelines

Commercial

• Advise team on producing tracking reports to monitor progress against financial goals / targets across Initiative and Mediabands SBU’s

Desired Skills & Experience

• Proven ability to develop and maintain strong professional relationships with clients, colleagues and vendors
• Experience in Marketing, Advertising or Media
• Experience in leading, managing and developing a staff
• Ability to drive projects from conception to completion; project management experience
• Background in consulting, marketing, advertising or integrated communications
• Strong leader, presenter and packager of opportunities
• Strong commercial acumen

About Us

We guarantee that your career with us will be varied and exciting. Every day in this fast paced environment presents a different challenge and if you work smart and are the best at what you do, your time here will produce endless possibilities for your future.

You will get our support in developing your skills at every step of your career journey with us. Your manager will help you create a tailored career path and through our in-house experts, and online performance management and learning and development tool, you will have access to a wide range of internal and external courses. In addition to this there are always plenty of internal sessions on the latest developments in the industry, e-learning courses, bite-size learning sessions and on the job training and development.

We aim to provide all of our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency both in the UK and globally.

When you join us, we want to make sure you feel valued – and that you are rewarded for your fantastic work. So we also offer a range of benefits:

• Flexi-leave, offering uncapped holiday allowance to all employees. In addition to your annual holiday entitlement and bank holidays, the office usually closes between Christmas & New Year
• Hybrid working policy allowing split time between the workplace and home
• Free breakfast and lunch from our onsite canteen daily
• Group Income Protection (after 2 years’ service)
• Life Assurance
• Private Medical Insurance or Health Cash Plan (dependent on level)
• Group Personal Pension Plan with matched contributions from 3-6%
• Core Hours (Mon-Thurs, flexible start/finish times)
• Early finish Fridays
• Generous Maternity & Paternity Pay
• Wellbeing programme, including subsidised monthly massages
• Paid time off for Volunteering
• Independent mortgage advice
• Financial education
• Employee Assistance Programme
• Interest free season ticket loan
• Subsidised Café
• Free eye tests
• Regular Bar Night
• Retail discounts
• Flexible benefits including Dental, Travel insurance, Ride2Work, GymFlex and many more!

At Mediabrands and Kinesso, we celebrate difference and believe this makes us stronger. Mediabrands and Kinesso are equal opportunity employers and committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law.

If you need any adjustments to ensure our recruitment process is fully accessible to you, then please contact us on [email protected]

HOW WE PROTECT YOU:

The manner in which IPG Mediabrands processes your personal data is set out in the eRecruitment Privacy Notice. By submitting your data you are stating that you have read and understand how your personal information will be used and processed by IPG Mediabrands.

Initiative

Scion Executive Search has been retained to identify the incoming Senior Director, Black Beauty Ranch on behalf of our incredible client, the Humane Society of the United States (HSUS); an organization dedicated to ending all forms of animal cruelty and achieving the vision behind their name: a humane society. As a national nonprofit organization, the Humane Society of the United States is committed to fighting the big fights to end suffering for all animals!

Reporting to the Chief Animal Rescue, Care and Sanctuary Officer, this full-time opportunity is for immediate hire and is based in Murchison, TX.

POSITION OVERVIEW:

Black Beauty Ranch, a world-renowned sanctuary in the United States, seeks a highly experienced and mission-driven Senior Director to lead their senior staff and to shape and guide the sanctuary’s delivery of high-quality animal care services to nearly 650 domestic and exotic animals. Since 1979, Black Beauty Ranch has saved animals from law enforcement seizures, cruelty and neglect cases, biomedical research, animals in entertainment, and the exotic pet trade—helping to heal and provide the best protection and care through lifelong sanctuary. With over 1,500 acres and 40 species, Black Beauty Ranch strives to create for each animal an environment as close to the wild as possible.

Black Beauty Ranch’s Senior Director oversees the direction and implementation of operations, programs, animal and veterinary care, and financial stewardship of the sanctuary and works with animal care staff to maintain consistently high-quality, high-impact services. Working with the Chief Animal Rescue, Care and Sanctuary Officer, the Senior Director leads strategic planning to ensure that the sanctuary operates at the optimal level for all animals it serves. The Senior Director supervises and coordinates a team of directors and managers to implement the sanctuary’s priorities and strategic vision. The Senior Director plans, develops, establishes, and enforces policies and procedures of operations and ensures that staff has access to training, supervision, guidance, and mentoring.

This is an incredible opportunity for a visionary leader who brings the experience, ability, and passion to guide HSUS’ Black Beauty Ranch team and has the drive to lead the sanctuary’s impactful work for the health and well-being of its residents. The Senior Director joins Black Beauty Ranch at an exciting period of transition and has the potential to lead staff in shaping the sanctuary’s structure and facilities to address the needs of the animals and team. Black Beauty Ranch seeks a bold, clear, and creative leader who will use all available support services from HSUS, operating procedures, infrastructure, and workflow processes to develop and enhance Black Beauty Ranch’s strategy. The Senior Director is also responsible for ensuring ongoing assessment of the quality and impact of Black Beauty’s strategy and animal care services.

Reporting to and working with the Chief Animal Rescue Care and Sanctuary Officer, this position is responsible for establishing and implementing the programmatic vision for the sanctuary’s animal care work as well as consistently recognizing and implementing the various and interrelated tools a quality, impactful sanctuary must employ: quality animal care and programs, meaningful community engagement, strong team and organizational culture, compliance with regulations, and strategic use of media.

ABOUT THE HUMANE SOCIETY OF THE UNITED STATES:

Founded in 1954, the Humane Society of the United States is the nation’s most effective animal protection organization. Together with millions of supporters, their deep roster of world-class animal and industry experts take on the fur trade, puppy mills, factory farms, cosmetics animal testing, inhumane hunting practices, cruelty and neglect, pet homelessness, and more.

They’re animal caregivers and plant-based chefs, technology specialists and maintenance technicians, scientists and veterinarians, communications strategists and accountants, attorneys and policy experts, graphic designers and project managers, and more—fighting for all animals.

To learn more about the Humane Society of the United States and its impact, please visit https://www.humanesociety.org/.

DUTIES AND RESPONSIBILITIES:

Sanctuary Strategy and Financial Stewardship

• Oversee the direction of the sanctuary’s strategic plan and help coordinate the daily operations in alignment with HSUS’ mission.
• Develop, lead, and ensure high-quality and high-impact animal care, service delivery, and management.
• Champion the strategic use of funding and processes to ensure effective facilities management strategies across the sanctuary.

Animal Care Program and Facility Management

• Oversee the programmatic work of the sanctuary, through regular consultation with directors and managers.
• Approve, oversee and, where appropriate, participate in animal care and management.
• In collaboration with the Chief Animal Rescue, Care and Sanctuary Officer, assist with streamlining operations including integrating new facilities and enhancing existing infrastructure to ensure compatibility with service delivery and greater consistency and efficiency.
• Develop and implement best practices and standard operating procedures to ensure compliance and proactively identify and mitigate risk.
• Monitor, coordinate, and enforce systems, policies, procedures, and safety standards.

Team Leadership and Culture

• Supervise and provide support to staff and ensure that staff at every level at the sanctuary have adequate supervision and opportunities to grow professionally.
• Directly supervise a team of 5 that includes Directors, Managers, and Senior Coordinators.
• Inspire and enhance an organizational culture that values collaboration, transparency, respect, trust, and accountability.
• Foster a team with robust retention and recruitment strategies for all of Black Beauty Ranch’s current and prospective staff.
• Establish and achieve strategic goals by planning, monitoring, and appraising team performance.

Organizational Strategy and Advocacy

• Support HSUS’ advocacy work and incorporate best practices to make Black Beauty Ranch a model among sanctuaries.
• Represent the work and vision of HSUS to partners, stakeholders, the public, and the national animal welfare community.

QUALIFICATIONS:

• Bachelor’s degree in Business, Nonprofit Management, Biology, or another related field.
• Master’s degree in a related field is highly preferred.
• GFAS-accredited sanctuary and/or AZA-accredited animal care center management/oversight experience.
• Experience with animal species residing at or a focus of Black Beauty Ranch is highly desirable.
• 5+ years of management experience in an animal care setting with the ability to motivate, advise, coach, and give constructive feedback to staff at all levels.
• A genuine passion and deep commitment to the mission of HSUS.
• Clearly stated vision for the delivery of animal care services, leadership and mentoring of staff, collaborative communications, and donor relations.
• Demonstrated experience implementing effective facilities management strategies and delivering results, establishing realistic objectives, and evaluating progress.
• Significant experience managing and conducting all aspects of new and existing animal facilities development including conception, design, planning, plan review, construction review, major maintenance, and modifications.
• Exceptional written and oral communication skills.
• Excellent conflict resolution skills.
• The ability to partner with a team of professionals across departments.
• Demonstrated skills in managing, leading, and motivating a high-performing team.
• Experience sitting on boards of sanctuaries or zoos preferred.
• Willingness to attend conferences with ~5% travel that involves overnights.

COMPENSATION AND BENEFITS:

This role offers a base salary range starting at $130,000 DOE. HSUS also provides employees with a generous benefits package that includes paid vacation, holidays, and sick time as well as medical, dental, vision, pet care reimbursement, pawternity leave, and education reimbursement. The 401(k) has a match program that offers a dollar-for-dollar match of up to 6%!

Scion Executive Search

Position: Director of Guest Experience

Reports to: Chief Experience Officer

Level: Director

Classification: Exempt, Full-Time

Direct Reports: Two + Oversees a vendor partner

Benefits: Full Museum benefits

Schedule: M-F 9-5; non-standard including evenings and weekends

Salary: Minimum starting salary $105,000 annually, or commensurate with experience

Mission: The Dallas Museum of Art is a space of wonder and discovery where art comes alive.

The DMA will:

• Place art and our diverse communities at the center around which all activities radiate.
• Pursue excellence in collecting and programming, present works of art across cultures and time, and be a driving force in contemporary art.
• Strengthen our position as a prominent, innovative institution, expanding the meaning and possibilities of learning and creativity.

Scope of the Position:

The Director of Guest Experience (DGX) is a key museum leader responsible for ensuring a welcoming and positive experience for all museum guests. The DGX is directly responsible for envisioning and executing a unified, “guest first” approach for all aspects of customer service related to public admissions at the Dallas Museum of Art, totaling nearly 400,000 annual guests. The DGX directly manages two key revenue-generating teams: Guest Services, the team responsible for exhibition ticket sales; and the Museum Store, our retail division. In addition, the DGX is the day-to-day operational management partner for our onsite café and special events vendor, SodexoLive. The DGX will work closely with all revenue-generating teams across the museum to monitor and maximize effectiveness. Additionally, the DGX will provide training and direction for all teams that must interact with the public with the end goal of growing our audiences and effectively engaging our community.

Duties and Responsibilities:

• Manages operational oversight of three guest service areas: tickets sales/customer service, museum store, and our café and external events
• Directly supervises the Assistant Manager, Guest Services, and Museum Store Director
• Directly manages the operational partnership with our café/events vendor, SodexoLive
• Develops and implements a “guest first” customer service plan, including creating departmental systems, procedures, and practices to ensure a premier experience for all guests to the DMA
• Oversees implementation of effective front-line sales efforts; ticketing/membership promotions and partnership activations
• Collaborates with staff to ensure delivery of monthly reports on guest attendance
• Updates and implements proper standards for guest interaction to include review of staff uniforms, customer service procedures, and adherence to DMA standards
• Communicates regularly with other departments to ensure operational awareness of all Guest Experience functions
• Develops and documents policies and procedures for departmental staff, ensuring compliance department-wide
• Defines performance standards and completes performance evaluations in compliance with museum standards
• Establishes and executes procedural and programmatic “guest-first” training(s) for all public-facing teams cross-departmentally (gallery attendants, parking attendants, etc.) to ensure a positive experience for staff, volunteers, and guests
• Addresses and resolves guests’ needs, concerns, and complaints, assuring they are settled in a positive, timely, and appropriate manner
• Establishes and tracks multiple departmental budgets and annual work plans, adhering to accounting department standards
• Champions and acts as an ambassador of the institution’s customer service philosophy and training programs
• Collaborates closely with colleagues interdepartmentally to ensure that departmental and institutional goals are met
• Provides system administration of the museum ticketing system, as well as training for guest services staff and new hires
• Anticipates any needs and opportunities that may arise in a fast-changing environment
• Identifies, troubleshoots, and recommends cost-effective solutions
• Other duties as identified and assigned

Guest Services

• Acts as point person for the Experience Team for all promotional activations dealing with guest interaction
• Collaborates with other museum departments, and in close collaboration with the Evaluator, crafts and implements guest surveys and feedback forms
• Collects relevant and timely metrics to support measurement and understanding of museum goals and strategic priorities

Ticketing/Sales & Group Services

• Creates and implements a group sales plan
• Collaborates with Finance department to study, develop and oversee ticketing projections and trends
• Creates and implements guidelines and standards for special interest group tours, as distinct from educational group tours, including creating a plan for ticketing, staffing logistics, reception area standards, and workshop facilitation
• Work with Development to encourage and increase onsite membership sales and initiatives among all guest-facing staff

Museum Store

• Oversees Store Director to develop a vision for both onsite and e-commerce retail at the museum and build strategies and support systems to accomplish long-range goals, improved merchandising, and revenue maximization
• Oversee execution of institutional strategies to support museum shop goals, both financial and programmatic

Café/Rentals

• Oversees vendor to develop a vision and plan to build strategies and support systems to accomplish long-range goals, impeccable service & experience and revenue maximization

Requirements

Education, Experience, and Certification:

• Bachelors Degree preferred
• 8-10 years of progressively responsible experience in customer service or hospitality management
• Cultural institution, hospitality, sports/entertainment experience preferred
• Previous museum experience strongly preferred
• Proficiency in ticketing software (ETix, Salesforce, or Tessitura) preferred

Key Qualifications:

• Strong interpersonal skills
• Enthusiastic, outgoing, positive and friendly attitude
• Excellent leadership and organizational skills
• Ability to prioritize tasks effectively and work in a fast-paced, deadline driven environment
• Very strong communications skills (written and verbal)
• Proficient in all MS Office suite products
• Ability to lead and inspire large teams
• Demonstrated ability to work effectively and courteously with the public
• Ability to sit and stand for extended periods of time
• Ability to occasionally bend, stoop, or lift items

Our Core Values

Act with Integrity: We are honest and ethical.

Build Inclusivity: We create spaces where everyone can feel like they belong.

Communicate Respectfully: We listen intentionally and advocate for diverse perspectives.

Embrace and Drive Change: We are innovative, creative, and solutions driven.

Foster Connections: We collaborate around shared goals.

Maintain Balance: We encourage ourselves and each other to reflect and recharge.

Remain Curious: We pursue personal and professional learning.

Equity, Diversity, and Inclusion

The Dallas Museum of Art fosters equity, celebrates diversity, and supports inclusion. We acknowledge that diverse backgrounds and voices of visitors, volunteers, trustees, staff, and communities represented in the collection make us stronger and better equipped to make positive impacts locally, nationally, and internationally.

Equity

Society’s historical legacies and systemic barriers have created disparities in the communities we serve. Knowing this, we strive to expand and enhance arts opportunities for all.

Diversity

Many factors—including but not limited to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, veteran status, disability, genetics, economic backgrounds, and experiences—make individuals and groups unique. Our goal is to ensure visitors, volunteers, trustees, staff, and collections reflect this diversity.

Inclusion

We commit to listening to and learning from diverse voices and perspectives. We create a vibrant and accessible social space that encourages dialogue and the exchange of ideas through arts and culture.

EOE

The Dallas Museum of Art is committed to building a culturally diverse staff and is an Equal Opportunity Employer. The DMA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Dallas Museum of Art

Job Summary

PAWS Chicago is seeking a Director of People & Culture who will forge strong relationships with managers and employees, providing advice on people matters. The person in this role assesses and anticipates people related needs and formulates partnerships to deliver value-added service to management and employees that reflects the mission, values, and objectives of PAWS. The partner ensures the organization is both a great place to work for its valued employees and volunteers and inspires new people to join our PAWS community to help animals. This representative will be a strong advocate of PAWS Chicago and the No Kill mission, always fostering a culture of warmth and passion for animal welfare and the people acting on their behalf.

Key Duties and Responsibilities

Employee Relations & Culture

• Be a strategic thought partner for the team to maximize employee engagement to achieve exceptional operational performance.
• Contribute to employee development and engagement initiatives in support of, and in partnership with, the organization, i.e. training programs, culture events, roundtable discussions, engagement surveys, etc.
• Conduct investigations of employee relations issues in alignment with PAWS Chicago’s standard, values and leadership principles.
• Support DEI initiatives as it relates to the mission, values and culture.

Leadership

• Provide coaching and guidance to our Medical Center leaders using PAWS Chicago’s vision and values to help them effectively apply our people practices, particularly around performance feedback, employee relations, and development discussions.
• Collaborate with employees at the Medical Center who are seeking guidance or support related to our practices and systems.
• Maintain a positive and inspirational environment for staff and volunteers, keeping all people focused on the life-saving goals of PAWS Chicago.
• Partner with the People & Culture team to create and implement process improvements and other special projects as they arise.
• Identify ways to innovate and evolve the industry forward, with a continuous improvement mindset. Assist in facilitating the development of new aspects of the People & Culture program to keep PAWS Chicago on the cutting edge

Talent Acquisition/Management

• Partner with hiring managers to coordinate interview scheduling for phone and onsite candidates.

• Work with leaders to effectively onboard new hires to set them up for success in their career with PAWS Chicago. This may include facilitating new hire trainings, setting them up in our HR Systems, answering onboarding questions, etc.
• Cohort for managing, tracking, and communicating with candidates throughout the recruitment experience.
• Support the People & Culture team on change management, communications and participate in training to educate leaders, managers, and employees on performance management processes.

Benefits, Compensation, Risk Management

• Consult with the Head of People & Culture on compensation and benefit related items; coach management on salary increase recommendations and new hires, promotions, and other staffing changes.
• Administer leave of absence programs by advising and supporting employee throughout the LOA process.
• Ensure worker’s compensation claims are administered in an effective and compliant manner, including incident investigations, data analysis and recurrence prevention program and procedures.

Systems & Compliance

• Manage the process, data collection, and reporting for the various tools and systems we use on a daily basis, i.e. Paycom, OneAmerica
• Process HRIS transactions including organizational changes, separations, and LOA’s.
• Ensure the Medical Center is up to date on all federal, state and contractual requirements.

Requirements

• Passion for animals and animal welfare

• A bachelor’s degree and 5+ years of Human Resources experience with progressive career development

• Professional in Human Resources (PHR) certification preferred
• Knowledge and commitment to PAWS Chicago’s No Kill model
• Individual must be proficient in MS Office
• Effective management of the details as you work towards the bigger picture
• Ability to handle multiple projects and prioritize your work without compromising quality or the experience you are working to deliver
• Excitement about the opportunity to navigate in ambiguity, get creative and challenge assumptions
• Confidence to ask thought-provoking questions and give hiqh-quality feedback to anyone (at any level) with integrity
• Ability to translate complex or charged solutions into simple options and make others feel heard

Physical Requirements

• Climbing stairs, balancing, stooping, kneeling, crouching, reaching, lifting and grasping
• Walking and moving about to accomplish tasks, particularly for long distances or moving from one work site to another
• Able to lift 50lbs occasionally, 10lbs frequently and a negligible amount constantly.
• Repetitive motion

PAWS Chicago Values-in-Action

• Respect: for each and every life.
• Community: of people and organizations committed to helping homeless pets.
• Innovation: to constantly improve best practices and seek out new ideas and strategies to save more lives. To be a Learning Center that evolves and grows.
• Pro-activity: to solve difficult problems and to be prepared to offer emergency and crisis support.
• Transparency: that informs the public about the fate of homeless animals.
• Education: that raises awareness about the realities that homeless animals face in the community and across the nations, providing a forum for people to get involved in effecting change. Promotes and support reasonable pet ownership.
• Sustainability: through financial management practices that maximize the impact and reach of our resources and endure that PAWS Chicago will always be a resource for homeless animals.
• Compassion: towards all people and animals.

PAWS Chicago

Seminole Classic Casino pioneered Indian gaming when it opened as the country’s first large stakes bingo hall in 1979, eventually expanding with gaming machines and poker. The landmark casino is now home to over 1,000 state-of-the-art, newest-title slot machines and other local favorites such as Diamond Lottos, Fort Knox, Pirate’s Loot. The gaming leader also offers 24/7 live table game action with games including Blackjack, Baccarat, Spanish 21, Three Card Poker and many more. Seminole Classic Casino also features the Hollywood Hall entertainment pavilion and the Stage Bar, a full-service bar that features live entertainment nightly. Patrons can enjoy the EATstreet dining area with food options such as Soygood, Slice and Mojoe as well as a burger and wing joint named Flying Cow.

Our Commitment to Service:

We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.

Summary:

Under the direction of the Vice President of Marketing, the Advertising Manager is responsible for the implementation of all advertising initiatives and activities. This includes planning, coordination, execution, tracking, reporting and analytics.

Duties and Responsibilities:

• Responsible for tracking and scheduling all copy, art, lists, cost estimates, invoices and other material through every stage of production.
• Planning and scheduling creative, print production and execution with the agency.
• Work proactively with creative team and vendors to ensure continuous improvement and optimal production solutions for new and existing materials and concepts.
• Possesses a working knowledge of design and printing technologies.
• Assists in developing and managing internet marketing programs
• Manages radio/television production, photo shoots for printed material, social media and advertising, outdoor advertising production/installation, social media initiatives, digital and internet advertising campaigns.
• Obtain bids and initiate purchases in accordance with company policy.
• Maintains files of all completed production jobs.
• Alerts creative and departmental teams if deadlines cannot be met.
• Interfaces with all departments to ensure timely delivery of property creative assets.
• Maintains and develops strong vendor relationships.
• Manages project deadline dates to ensure they are met.
• Reviews vendor invoices, including shipping receipts, and resolves billing discrepancies.
• Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
• Other duties as assigned.

Supervisory Responsibilities:

Direct reports and dotted line team members working with advertising teams on campaigns

Qualifications:

Bachelor’s degree in Business, Advertising, Marketing or related field preferred. Minimum of five (5) years Marketing/Advertising experience, preferably in an agency environment or another casino business or an equivalent combination of education and/or experience.

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• A good eye for design and familiarity with basic graphic design mechanics: file formats, graphic design packages
• Ability to multi-task with solid time management skills
• Outstanding communication, writing and proof-reading abilities
• Ability to work proactively and effectively within a fast-paced, complex, and dynamic environment
• High level of self-direction, self-motivation, and energy
• Present an image of excitement, enthusiasm with a friendly and outgoing personality, while being able to project a professional appearance.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
• Must demonstrate extraordinary customer service skills with effective listening skills.
• Must possess excellent oral and written communication skills with ability to independently maintain high levels of productivity.
• Must be able to communicate effectively with guest in English, specific to positions duties and responsibilities.
• Ability to work flexible schedule including nights, weekends and holidays as needed.

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Education and/or Experience:

• Three to five years experience in casino promotions and/or special events and a college degree in Marketing, Public Relations or related field preferred, or an equivalent combination of education and experience.

Knowledge, Skills and Abilities (KSA’s):

• Must possess excellent communication, organization and multi-tasking skills.
• Effective time management skills, along with the ability to forecast time management needs of others is required.

Language Skills:

• Ability to read and understand all Seminole Tribe of Florida policies and procedures.
• Must be able to read, write and communicate effectively in English specific to position duties and responsibilities. Ability to read, write and communicate in Spanish preferred.
• Must be able to complete standard Seminole Tribe of Florida forms and reports.

Mathematical Skills:

• Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.

Reasoning Ability:

• Must be able to function and manage in non-standard situations where independent judgment is required and limited guidelines exist.

Computer Skills:

• Must be computer literate.

Certificates, Licenses, and Registrations:

• Must apply for, obtain and remain eligible for the appropriate Seminole Tribal Gaming License.

Physical Demands:

• Exposure to casino related environmental factors, including but not limited to second hand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment.
• Must be able to stand for an entire shift and be able to continuously maneuver throughout the Casino.
• Must be able to respond to visual and aural cues.
• Must have the manual dexterity to operate a computer and other office equipment.
• Must be able to push, pull and lift 10-30 pounds and ability to bend, reach and stoop on a limited basis.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the duties and responsibilities of this position.

Duties and responsibilities are typically performed in the following two areas:

• Professional office environment
• Casino Floor with constant exposure to public

Indian Preference Policy:

In accordance with the Civil Rights Act of 1964, Title VII, Part III, Section 703, Exemption of Native Americans and Tribal Ordinance C-109-80 which mandates that preference be given to Indians when hiring, promotions, training and all other aspects of employment. First preference in hiring, training, promoting and all other aspects of employment will be afforded to members of the Seminole Tribe of Florida who meet the minimum job requirements.

Seminole Classic Casino Hollywood