Communications Manager
About the Team
The Procurement Enablement team supports the Global Procurement Office (GPO), including Procurement Operations, Strategic Sourcing, Procurement Center of Excellence, and Procurement Enablement teams. We are committed to working hard, having fun, and making an impact!
About the role:
We are seeking a program manager to lead communications and customer experience. We’re looking for a storyteller who’s passionate about customer success and helping teams succeed. You are a resourceful go-getter that inspires the people around you through creative storytelling and a catalyst for driving change. You are obsessed with the end-user experience and have a desire to make improvements to everything. In this position, you are the foundation that provides structure to the organization to help employees feel connected, inspired, and have what they need to do their best work. You are the biggest advocate for our employees, thinking for them and being their voice in meetings. You will reimagine the way we think about end-user experience, and determine the best approach in creating and curating content for employees.
Responsibilities:
- Develop a strategic communications program to drive the VIBE of the organization.
- Cultivate and grow the brand voice of GPO – review and make improvements to the user experience for procurement.
- Support the launch of projects by driving adoption through change management and establishing success measures to track program effectiveness.
- Orchestrate and plan internal organizational meetings, such as All Hands, kickoffs, etc.
- Work hands-on with leaders and other key stakeholders to develop, plan, write, edit, and distribute communication materials, including organizational updates and newsletters.
- Develop internal and external facing executive presentations.
- Manage and make improvements to the intranet sites, ensure content is relevant and up to date.
- Manage initiatives/projects from start to finish, including planning, execution, and adoption.
- Monitor and manage GPO communications channels (e.g. Slack and email) including internal and customer-facing forums.
Requirements:
- Bachelor’s degree and/or relevant experience
- Minimum 5 years communications experience with proven success developing and executing strategic communications across multiple channels
- Experience working in fast-paced, dynamic organization (tech preferred)
- Ability to synthesize complex information into clear, concise messaging; ability to write in a simple, direct, warm and friendly tone.
- Experience with change management and communicating key initiatives across multiple internal target audiences.
- Experience using an employee communications tool a plus (e.g. Staffbase).
- Strong Google Workspace skills including Google Sites, and other commonly used corporate desktop and cloud applications
- Strong collaborator and ability to offer suggestions and improvements to process and work effectively with all personalities
Compensation:
- $51.72/hr. – $68.97/hr. (W2)
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