HomeJobsUnited StatesWashingtonFederal WayDirector of Marketing & Client Services

Director of Marketing & Client Services

DIRECTOR OF MARKETING & CLIENT SERVICES

The Director of Marketing & Client Services (DMCS) oversees all the agency’s accounts and the client-facing team members. This is a key role at Brandner Communications (BC). We are looking for a leader who knows how to instill positivity and motivation, build client and team relationships, promote accountability and agency growth.

This individual needs a solid background in senior-level marketing positions. Advanced verbal and written communications skills, analytical thinking, strategy development, personal organization, and strong relationship building skills are a must. A clear understanding of current marketing and advertising trends and application to client strategy is essential.

The DMCS will support the team in the following ways:

Client Management

· Serve as the primary internal stakeholder for assigned clients through driving agency accountability by providing a lens of the clients’ best interest across strategy, data analysis, optimizations, channel expansion, and overall partnership growth.

· Responsible for the overall account health and profitability of clients, providing the executive team with client health updates, when clients are at risk and where there are potential opportunities to grow existing client relationships.

· Serve as the client advocate to ensure that the agency meets client deadlines and/or requests.

· Maintain knowledge of project timelines, scope, and billing requirements for each client.

· Implementing new and innovative strategies while measuring and communicating the business impact of the results to internal and external (client) stakeholders.

· Work with account leads and finance to ensure accurate billing, budgeting, & forecasting.

Leadership & Development

· Provide leadership for the client-facing team and serve on the agency leadership team.

· Establish a clear strategic vision to manage the operational success of accounts and lead strategic plan development.

· Maintain strong and effective teams and mentor individual team members.

Responsibilities

· Ensure that the agency delivers superior work that is strategic and creative.

· Ensures client relations are positive and stable; and that the partners are immediately informed of any potential problems with client/agency relations, budget overruns, etc.

· Reviews campaign conceptual directions to ensure strategic marketing objectives remain in focus.

· Reviews strategies and recommends improvements.

· Reviews major media and public relations plans, and creative strategies before submission to clients.

· Ensures that client performance requirements are met and agency profitability maintained.

· Ensures client needs are properly and efficiently staffed.

· Contacts and forms relationships with senior client personnel.

· Evaluates account supervisors’ performance on at least an annual basis.

· Ensures that all intellectual property requirements are adhered to.

Ideal Candidate

· 10+ years of experience at an agency or for a building industry focused company both in residential and commercial construction. While building industry experience isn’t mandatory it is a bonus.

· Experience and expertise in scoping, pitching, executing, and leading initiatives related to all areas of marketing.

· Proven track record of client growth, strategic planning, and profitability

· Is an out-of-the-box thinker.

· Keeps up with current trends, technology & advancements.

· Ability to manage multiple people, work streams, and projects simultaneously.

· Highly motivated, incredibly resourceful, credible and has built strong relationships with clients and teams.

· A positive and proactive team player who takes the initiative to identify & complete action items and seeks out new opportunities to get tasks done efficiently and effectively.

· A leader with high integrity.

ABOUT US

We say that Brandner Communications is like no other. We do incredible work with incredible people for incredible clients. We are kind of incredible.

THE WORK: “Brand Building For Building Brands” is more than our tagline. It is our purpose. We are one of the leading agencies in the building industry which has intentionally been our ONLY focus for over three decades. Turning What-Ifs into What-Matters is the agency’s rally cry, focusing on results rather than fluff. Trailblazing not following. We are always pushing boundaries and thinking outside of the box… I mean who likes a box?

THE TEAM: The same goes for our employees. We have a team of extremely talented people that have made BC their work home for a long time. It’s much more than a workplace, it’s a family. You will never be pigeon-holed at BC. We want people to grow. We want people to be passionate about the work they do. We want people to be inspired and inspire others.

THE CLIENTS: We are extremely fortunate to have many long-term clients that have made BC their partner for the long haul. You see, we believe it’s about results but also about relationships. Our clients know that we are all-in. After all, when our clients succeed so does BC.

Brandner Communications

Related jobs:

Job Description

A film production is hiring experienced local crew members in the Salt Lake City, Utah area for an upcoming production. The team is seeking skilled professionals with experience in film, television, commercial, or documentary productions. This is a local hire opportunity for crew members who can work efficiently in a fast-paced production environment.

Job Responsibilities

  • Perform duties based on your assigned production role.
  • Collaborate with the production team throughout filming.
  • Maintain a professional attitude on set.
  • Arrive prepared with required equipment when applicable.
  • Support efficient production operations during the shoot.

Requirements

  • Local to the Salt Lake City, Utah area.
  • Previous experience in film, television, commercial, or documentary production.
  • Professional work ethic and ability to work efficiently on set.
  • Sound Mixer applicants should include an equipment list.
  • Submit your resume, relevant production credits, day rate, contact information, and equipment list (if applicable).
  • Use the subject line: Salt Lake Crew – [Position] – [Your Name].

Compensation

  • Paid crew opportunity.
  • Compensation based on position and day rate.
  • Local hire only.

Job Description

The Social Golf Association, in partnership with Fairway Fund, is expanding its creative team and hiring talented professionals across multiple creative and digital media roles. This opportunity is ideal for individuals passionate about content creation, design, and community engagement.

Job Responsibilities

  • Fulfill responsibilities based on the selected position.
  • Collaborate with the organization’s creative and marketing team.
  • Produce high-quality digital content and creative assets.
  • Support brand growth and audience engagement.

Requirements

  • Relevant experience for the position being applied for.
  • Strong communication and collaboration skills.
  • Available positions include:
    • Community Manager
    • Graphic Designer
    • Content Creator
    • Content Manager
    • Videographer
    • Photographer

Compensation

  • Compensation not specified.

Film Crew Members for Short Film Production

Job Description

A non-union proof-of-concept short film is seeking passionate crew members for an upcoming production in Torrance, California. This is a great opportunity for emerging filmmakers, film students, and creative professionals looking to gain valuable on-set experience while working on a coming-of-age comedy project. The production is looking for collaborative team members who are excited to contribute to an independent film.

Job Responsibilities

  • Support the production in your assigned crew position.
  • Collaborate with the director and production team throughout filming.
  • Assist in creating a professional and efficient on-set environment.
  • Fulfill responsibilities specific to your production department.

Requirements

  • Non-union applicants.
  • Seeking crew members for the following positions:
    • Sound Operator
    • Hair and Makeup Artist
    • Production Designer
    • Grip
    • Production Assistant
  • Passion for filmmaking and collaboration.
  • Emerging filmmakers and film students are encouraged to apply.
  • Available to work in Torrance, California.

Compensation

  • Small kit fee available for eligible crew positions.

Event Coordinator

Job Description

An anime-focused organization is seeking Event Coordinators to help organize and manage community events, conventions, meetups, and special activities. This position is ideal for organized professionals who enjoy planning memorable experiences.

Job Responsibilities

  • Coordinate event logistics and scheduling.
  • Assist with setup and event operations.
  • Communicate with vendors, guests, and volunteers.
  • Ensure successful event execution.

Requirements

  • Strong organizational skills.
  • Excellent communication abilities.
  • Ability to multitask in fast-paced environments.
  • Event planning experience is preferred but not required.

Compensation

  • Paid opportunities may be available depending on the position.
  • Free VIP event admission.
  • Complimentary photoshoots.
  • Potential travel opportunities.

Promoters & Marketing Team Members

Job Description

An expanding anime and pop culture community in New York City is looking for enthusiastic Promoters and Marketing Team Members to help grow its audience, spread awareness, and support community events. This opportunity is ideal for individuals passionate about anime, conventions, cosplay, and fan communities who want to contribute to a growing organization.

Job Responsibilities

  • Promote community events and initiatives online and in person.
  • Assist with marketing campaigns and audience engagement.
  • Help expand the community through outreach efforts.
  • Represent the organization at events and meetups.
  • Collaborate with the team on promotional strategies.

Requirements

  • Passion for anime, cosplay, gaming, or pop culture communities.
  • Strong communication and interpersonal skills.
  • Reliable and motivated team player.
  • Ability to engage with community members both online and in person.
  • Marketing or promotional experience is a plus but not required.

Compensation

  • Paid opportunities may be available depending on the position.
  • Free VIP entry to community events and meetups.
  • Free photoshoots.
  • Travel opportunities, including flights for select travel events depending on the role.

Film Crew Hiring Call for Chicago Productions

Job Description
A production company is seeking experienced film and television crew members for upcoming projects in the Chicago area. This is a paid opportunity for industry professionals looking to join narrative film and television productions. Casting directors and production managers are currently hiring skilled crew members across multiple departments to support upcoming shoots and future projects.

Job Responsibilities

  • Collaborate with production teams to support film and television projects
  • Maintain professionalism and efficiency on set
  • Execute department-specific responsibilities according to production needs
  • Assist with ensuring productions run smoothly and safely
  • Follow production schedules and project requirements

Requirements

  • Previous film, television, or production experience preferred
  • Strong communication and teamwork skills
  • Ability to work in a fast-paced production environment
  • Reliable, organized, and detail-oriented
  • Narrative film and television experience preferred
  • Must be available for projects in the Chicago area

Compensation

  • Paid production positions
  • Opportunities on upcoming and future productions
  • Professional networking opportunities
  • Experience working with established production teams

Job Description

A local media and storytelling team is hiring a full-time Creative Producer to help shape engaging stories that connect Las Vegans to their city. This role supports content development across audio and digital platforms, working closely with the team to plan, produce, and deliver compelling local storytelling. Candidates must live in the Las Vegas metro area and be excited about community-focused content.

Job Responsibilities

  • Develop, pitch, and produce local story ideas for audio and digital platforms.

  • Coordinate production logistics, including scheduling, planning, and managing deliverables.

  • Support recording sessions and help guide content structure from concept to final output.

  • Collaborate with hosts and internal team members to ensure content aligns with editorial goals.

  • Maintain organized workflows and timelines for ongoing content production.

Requirements

  • Must live in the Las Vegas metro area.

  • Experience producing audio, podcast, or digital content (professional or comparable experience).

  • Strong storytelling instincts and knowledge of local culture/community interests.

  • Excellent organizational skills and ability to manage multiple deadlines.

  • Comfortable working collaboratively in a fast-paced content environment.

Compensation Details

  • Compensation details are not listed in the post (to be provided during the application process).

Model Recruiters for Fashion and Talent Agency

Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.

Job Responsibilities

  • Identify and recruit potential modeling talent through online platforms and personal networks
  • Build and maintain a pipeline of qualified candidates for agency representation
  • Conduct initial outreach and guide talent through the application process
  • Attend weekly calls and monthly virtual meetings for team updates and support
  • Stay informed on trends in the modeling and entertainment industries

Requirements

  • Must be 18 or older
  • Familiarity with the fashion or modeling industry preferred
  • Self-driven, organized, and results-oriented
  • Smartphone and/or computer required for daily communication
  • Able to work independently with minimal supervision

Compensation

  • Commission-based pay structure with unlimited earning potential
  • 90% remote flexibility
  • Access to an established network within the Atlanta modeling market
  • Ongoing mentorship and brand-building opportunities

Share this job:

Job overview

Location:
Job type:
Ethnicity:
Body type:
Expiration date:
11-10-2023

Job skills

Are you ready to get discovered?

Gain access to thousands of jobs and appear higher in the search results now!

Stay Safe in the Industry

Simple steps to protect your career and avoid scams.

Project Casting: Creator Jobs Project Casting Free
View