Job Description
Role: Customer Engagement Management/Delivery
Location: Pittsburgh, PA
Who are we looking for?
Customer Engagement Manager – Managing delivery, customer relationship for a large portfolio.
Job Description:
- Oversee portfolio from Project Delivery, Sourcing, Financial perspectives, ensure robust governance & improve efficiencies
- Focus on Customer Relationships & engagement to ensure a great customer experience, providing solutions leveraging Technology
- Ensuring delivery commitments by closing working with teams across the Mphasis & Customer – Product Owners, Architects etc, define delivery plans, estimates, risk management
- Manage & Monitor status reporting, tracking deliverables, issue & risk management, resource allocation across portfolio
- Ensure program/project managers meet established schedules, help resolve technical and operational issues, and accomplishes delivery goals towards contract commitments – People care, including training, performance oversight, performance feedback, assessments, performance improvement planning & oversight
- Work closely with Client’s IT & business teams, align to strategy – Work with Internal teams to develop a roadmap that aligns with strategy and delivers results
Experience:
- Over 15+ years experience in Engagement Leadership capacity managing engagements with onsite, offshore, near-shore delivery models, for portfolio of 250 – 350+ FTEs
- Ability to combine functional and technical skills, modern delivery practices to ensure desired outcomes for customer in terms of Quality, Schedule & Budgets
- Knowledge & understanding of Agile methodologies, Identification & implementation of continuous improvement programs
- Ability to establish strong working relationship with customers, work effectively to lead and be part of a virtual & dispersed team and ensure delivery milestones
- Strong people management skills, bringing teams together, identify and nurture talent
- Creating solutions, co-ordinate preparation of proposals with technology & domain SMEs
- Technical Areas:
- Experience & Knowledge of handling engagements in Cloud Native Technologies
- Solutioning of Application Rationalization and Consolidation in a M&A scenario
- Solutions comprising of optimized Application development & integration of Global, Regional, Country level capabilities
Behavioral Skills:
· Effective interpersonal, team building and communication skills
What’s in for you?
- At Mphasis, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances, be abreast with the latest happenings in technology world and enjoy a satisfying work life balance.
- With the current opportunity, you will get to work with the team that has consistently been setting benchmarks for other deliveries in terms of delivery high CSATs, project completion on time and being one of the best teams to work for in the organization.
- You get an open and transparent culture along with freedom to experimentation and innovation
- Who are we?
Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays.
Mphasis
Related jobs:
Job Description
A documentary series is seeking a local sound engineer for a full-day shoot during an indie production tied to Essence Fest. The series highlights the journey of four men navigating the high-stakes world of music promotion, showcasing the raw highs, lows, and behind-the-scenes moments with some of the industry’s top artists. The content will be both emotionally resonant and technically engaging, requiring strong sound capture for intimate and dynamic scenes.
Job Responsibilities
-
Provide professional on-location audio recording for full-day shoot
-
Capture clean, balanced sound across multiple speakers in varied environments
-
Set up and manage multiple microphones (lav and boom) for interviews and b-roll
-
Collaborate with directors and producers to ensure optimal audio quality
-
Troubleshoot audio issues in real-time during the shoot
Requirements
-
Must be based in or able to work locally in New Orleans
-
Own equipment required: boom mic, minimum 4 lavalier mics, mixer, recorder
-
Prior experience with documentary or reality-style production preferred
-
Strong communication and teamwork skills
-
Punctual and prepared for a full 9am call time
Compensation
-
$600 for a full-day shoot
-
Independent contract opportunity with potential for future collaborations
Boom Operator for Cosmic Horror Student Film
Job Description
A student film production is seeking a Boom Operator for a three-day shoot on a cosmic horror short film. The project aims to create an unsettling, atmospheric experience and will require a sound technician comfortable working in an eerie, story-driven setting. All professional sound equipment will be provided on set.
Job Responsibilities
-
Operate boom microphone and manage sound equipment during filming
-
Collaborate with the director and sound team to ensure audio clarity
-
Monitor environmental sound and adjust mic placement accordingly
-
Ensure clean dialogue capture in both indoor and outdoor settings
Requirements
-
Experience with boom operation on film sets (student or professional)
-
Ability to work efficiently in a fast-paced, collaborative environment
-
Strong understanding of on-set audio workflow
-
Open to working on a student project with limited resources
Compensation
-
Rate negotiable based on experience
-
This is a low-budget student film; flexibility appreciated
-
All necessary equipment will be supplied
Job Description:
An exciting opportunity for experienced film professionals to join a fast-paced production shooting in Atlanta this July. We’re building a full crew across all departments for a 25-page project filming over 5-6 days. This is a professional production offering competitive rates for qualified crew members.
Positions Available:
-
Camera Department (DP, Operators, ACs)
-
Grip & Electric (Gaffers, Best Boys, Technicians)
-
Sound Mixers & Boom Operators
-
Art Department (Production Designers, Set Decorators)
-
Hair/Makeup Artists
-
Production Assistants
-
Other key crew positions
Job Responsibilities:
-
Execute department-specific duties professionally
-
Work efficiently under tight production schedule
-
Collaborate with other departments
-
Maintain safety standards on set
Requirements:
-
2+ years professional experience in your department
-
Full availability July 15-21 in Atlanta
-
Own necessary equipment/kits (where applicable)
-
Strong references from previous productions
Compensation & Benefits:
-
Competitive daily rates (based on position/experience)
-
Meals provided during shoot days
-
Professional working environment
-
IMDb credit
Job Description:
A new set of three non-union scripted short series is now hiring Production Interns to join a growing, motivated team. This is a non-paid internship offering IMDb credit and craft services, ideal for emerging creatives seeking on-set experience and real industry exposure. Interns will contribute to various departments and support production from pre-production through wrap.
Job Responsibilities:
-
Assist core departments on set and during prep
-
Support day-to-day production needs based on assigned role
-
Collaborate with team members and respond to direction from department leads
-
Gain hands-on experience in film and TV production workflow
Open Internship Positions:
-
Casting
-
Locations Manager
-
Wardrobe / Costume
-
Script Supervisor
-
Production Assistant
-
Crafty PA
Requirements:
-
Set experience preferred but not required
-
Must be dependable, enthusiastic, and a team player
-
Eagerness to learn and contribute to a fast-paced production
-
Must be local or able to work where production is based
Compensation:
-
Unpaid
-
IMDb credit provided
-
Craft services included
Job Description:
A new indie thriller set between 1940–1970 is now hiring a full production crew in Atlanta. This period film is seeking skilled creatives and behind-the-scenes professionals to join a passionate filmmaking team. If you’re a film graduate or seasoned indie crew member, this is your chance to gain credits, contribute to an exciting historical project, and work with a driven director on a full-length feature.
Job Responsibilities:
-
Collaborate with the director to bring a scripted thriller period piece to life
-
Contribute to pre-production, on-set, and post-production phases
-
Help maintain historical authenticity in visuals, sound, and wardrobe
-
Commit to project timelines and deliver high-quality creative work
Open Positions:
-
Cinematographer
-
Producer
-
Sound Audio Technician
-
Production Assistant
-
Production Designer
-
Film (CGI) Editor
-
Costume Designer
-
Gaffer/Grip
-
Post-Marketing Specialist
Requirements:
-
Based in or able to work in Atlanta, GA
-
Demonstrated experience in your respective field or strong portfolio (film grads welcome)
-
Collaborative mindset and passion for independent filmmaking
Compensation:
-
Paid positions
-
Credit included
-
Meals and transportation provided (up to $150)
Job Description:
A Los Angeles-based production is now hiring experienced crew members for a series of upcoming vertical-format projects. If you have a strong background in vertical content and thrive in fast-paced creative environments, this is your opportunity to contribute to high-impact shoots with a flexible schedule.
The team is assembling for two production periods: late June to early July and again in late July to early August. Roles include both on-set and post-production positions.
Job Responsibilities:
June 27–July 8 (2–3 days within this range)
-
Photographer for BTS content and poster stills
Late July / Early August
-
Editor
-
DIT (Digital Imaging Technician)
-
Production Designer
-
Wardrobe Stylist
-
Script Supervisor
-
First Assistant Director (1st AD)
-
Second Assistant Director (2nd AD)
-
Unit Production Manager (UPM)
Requirements:
-
Proven experience in your respective role
-
Must have experience with vertical video formats
-
Based in or able to work in Los Angeles
-
Available during specified production windows
-
Ability to collaborate efficiently with a creative team under time-sensitive conditions
Compensation:
-
Paid; rates to be discussed upon application
-
Freelance / project-based hire
Job Description
Prominent Productions is now staffing for a feature film shooting in Los Angeles with a 20-day schedule and prep beginning in late August. The production team is seeking experienced crew members across multiple departments. This is a fantastic opportunity for LA-based professionals to join a dynamic film set and contribute to a high-energy production.
Job Responsibilities
• Support various departments across pre-production and production phases
• Collaborate with directors, producers, and crew to ensure smooth set operations
• Maintain professionalism and adaptability in a fast-paced film environment
• Execute tasks specific to your crew role (e.g., sound, catering, lighting, makeup, etc.)
Requirements
• Must be based in Los Angeles
• Must submit a resume with position specified in the subject line
• Positions needed include:
-
First AD
-
DIT
-
Catering
-
Locations
-
Craft Services
-
PAs
-
Hair and Makeup
-
Sound
-
Script Supervisors
-
Medics
-
Gaffers
-
Grips
• Experience in your role is highly preferred
Compensation
• Paid production opportunity
• Chance to build credits on a feature film
• Network with a professional production team
Job Description
A vibrant and comedic 30-minute mockumentary pilot centered on the quirky staff of a fictional country club is currently in post-production. The team is seeking a talented Colorist and Sound Designer to bring the final polish to this fun, fast-paced project. This is a great opportunity for creatives who love character-driven comedy and want to help elevate a playful, narrative piece to broadcast-ready quality.
Job Responsibilities
-
Colorist:
• Perform color correction and color grading to enhance mood and visual consistency
• Collaborate with director/editor to maintain visual tone and comedic pacing
• Deliver final color output optimized for various platforms -
Sound Designer:
• Design and mix sound elements including dialogue, ambient effects, and transitions
• Ensure sound levels and quality are balanced throughout the episode
• Add comedic sound cues and timing adjustments as needed
Requirements
-
Proven experience working on short films, pilots, or web series
-
Proficiency in industry-standard software (DaVinci Resolve, Pro Tools, etc.)
-
Strong sense of comedic timing and visual storytelling
-
Ability to work remotely or be based in Los Angeles
-
Availability starting early July
Compensation
-
Paid opportunity (rate based on experience)
-
Candidates should submit both their reel and rate for consideration
Model Recruiters for Fashion and Talent Agency
Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.
Job Responsibilities
- Identify and recruit potential modeling talent through online platforms and personal networks
- Build and maintain a pipeline of qualified candidates for agency representation
- Conduct initial outreach and guide talent through the application process
- Attend weekly calls and monthly virtual meetings for team updates and support
- Stay informed on trends in the modeling and entertainment industries
Requirements
- Must be 18 or older
- Familiarity with the fashion or modeling industry preferred
- Self-driven, organized, and results-oriented
- Smartphone and/or computer required for daily communication
- Able to work independently with minimal supervision
Compensation
- Commission-based pay structure with unlimited earning potential
- 90% remote flexibility
- Access to an established network within the Atlanta modeling market
- Ongoing mentorship and brand-building opportunities