TITLE: Partnership Marketing Manager
POSITION TYPE: Full Time, Exempt
COMPANY: Sharks Sports and Entertainment, LLC
LOCATION: San Jose, CA
REPORTS TO: Senior Manager, Partnership Marketing
POSTING DATED: 5/30/2023
Summary:
Born in 1991, Sharks Sports and Entertainment (“SSE”) has grown into a multi-faceted organization that includes the SAP Center, the NHL San Jose Sharks, the AHL San Jose Barracuda, the Tech CU Arena, three Sharks Ice facilities, and the non-profit Sharks Foundation. Additionally, we are growing our organization through expansion in the Bay Area and surrounding communities in Northern California.
We work and play in the Bay Area, and are deeply influenced by the technology, innovation, diversity, and commitment to excellence that surrounds us. Our culture is transforming to reflect those values, with an eye towards a pioneering, forward-thinking, and inclusive environment in sports and entertainment.
We live, work, and innovate by a set of Pioneering Principles:
T – Team success is more important than individual success
E – Exceptional experience is non-negotiable in everything we do
A – Appreciate others for their diversity and opinions
M – More risk leads to more rewards and expands our comfort zones
T – Trust that all teammates have the best intentions
E – Empower all teammates to make informed decisions
A – Always say what you really mean and do what you say
L – Lead by showing the respect to others you expect from them
We strive to unite people through a shared love of ice sports, entertainment, and our hometown. We are #TealTogether.
Position Overview
Our global partners play a critical role in Team Teal’s future. We want to innovate the way we sell, service, and develop partnerships to fulfill both our partner’s and our own objectives. The Partnership Marketing Manager will play a critical role in this vision by bringing a consultative sales mentality, coupled with a marketing activation mindset and best‐in class level of service to our group.
As part of the Global Partnerships team, the Partnership Marketing Manager will be responsible for leading the relationships of existing partnerships with a goal of ensuring long‐term, mutually profitable relationships. The Partnership Marketing Manager will also focus on delivering value and fulfilling shared objectives by delivering impactful, purpose-based marketing solutions for the existing partnership portfolio.
The Partnership Marketing Manager will need to be a strong collaborator and relationship builder, working closely with the Partnership Sales team and many functional units of Team Teal to drive partnership revenue for the organization and ensure our partners assets are being activated daily.
Essential Duties and Responsibilities:
- Establish, build, and grow partner relationships that will increase partner satisfaction and retention
- Meet and exceed personal revenue targets as assigned
- Service and fulfill sponsorship assets for assigned global partner accounts, ensuring 100% delivery of contractual obligations while understanding how the assets support the partners’ objectives
- Collaborate with internal groups to develop innovative campaign strategies that help to activate current contracts and develop new revenue opportunities
- Define new Global Partnership revenue‐driving opportunities
- Understand global partner businesses and industry trends
- Participate in weekly staff meetings and communicate new sales initiatives, relevant updates related to Global Partnership inventory, and upcoming partner activations
- Partner with internal stakeholders on the fulfillment and execution of in‐game and off‐premises sponsor promotions
- Proactively identify and present creative ideas and opportunities to help define partner activation KPIs and generate additional revenue
- Utilize CRM to track required touch‐point opportunities and interactions for each account
- Implement renewal cycle steps and meet deadlines as instructed
- Cooperate with other functional units to ensure an exceptional experience for partners and key internal stakeholders. Examples include Marketing, IT, Facilities, etc
- Engage and support Sharks Business Alliance and Teal Inner Circle partner events
- Execute game and event requirements as assigned
- Perform other tasks and projects as requested
Minimum Qualifications
- Bachelor’s degree (B.A.) or equivalent professional experience required
- 5+ years of successful sales and/or service experience required with a preference for experience at a sports and entertainment property, marketing agency or brand
- Demonstrated ability to manage integrated projects and activations from beginning to completion with limited oversight
- Experience developing, implementing and/or selling sponsorship packages is strongly preferred with comfort pitching digital media, social media, entitlements , and hospitality assets
- Track record of delivering best‐in‐class service and client experiences
- An excellent written and verbal communicator that is comfortable sharing ideas across functions, to different levels of the organization, and with partner
- Knowledgeable of emerging industry trends
- Eager to grow and takes on challenges head-on
- Aligned with our Pioneering Principles (above)
- A strong collaborator with a team‐first mentality who can build strong interpersonal relationships.
- Willing and able to think beyond the status quo and take risks.
- A believer in creating exceptional experiences, both internal and external.
- Someone that appreciates diversity of thought and seeks different perspectives to solve problems.
- Respect for processes and trust in teammates to accomplish shared objectives.
- The ideal candidate is comfortable with technology and is digitally savvy. Experience with Microsoft Suite, a CRM system, , SponsorUnited, DigiDeck,
- Strong organizational skills, time management skills and attention to detail required
- Work independently without supervision, be self‐directed and demonstrate initiative
- Curious and eager to make an impact internally and externally
- Exhibit good judgment and decision‐making skills
Physical Requirements
- Ability to sit, stand and utilize a computer for extended periods of time
- Communicate via phone and email with a variety of individuals
- Ability to bend at the waist, reach overhead and lift up to 15 lbs with or without accommodation
- Physically navigate stairs and catwalks at SSE facilities during normal work hours and events with or without accommodation
- Ability to work occasional extended hours including nights, weekends, holidays (all with advance notice)
What We Offer
- Competitive compensation (base salary and variable incentive plan)
- Medical/Dental/Vision/Flexible Spending Accounts (all LGBTQ+ friendly)
- Pretax Transportation Benefit
- 401K (pre-tax and Roth options)
- Unlimited Paid Time Off
- Minimum of 10 Paid Holidays and Wellness Days per year
- Complimentary or discounted sports and concert tickets
- Other League & partner discounts
- Central office location in downtown San Jose at the heart of Silicon Valley; convenient access to Caltrain, VTA, major freeways and free parking
- An inclusive culture which values diversity of background and a passion to improve our SSE’s commitment to change with impact on our community and industry
- Potential for flexible scheduling and telework opportunities
This position is not eligible for U.S. work authorization sponsorship.
Pay Range
The pay range for this role is $64,480-$82,500 per year plus additional commission opportunity.
Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands and primary work location. The base pay range provided is subject to change and may be modified in the future.
Our Commitment to Diversity, Inclusion & Belonging
Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications – in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.
Equal Opportunity Employer
Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans’ status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.
Notice to Recruiters and Agencies
SSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE’s HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.
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