Manager, Business Operations

Description

Wasserman is a global sports, entertainment, and lifestyle marketing agency with expertise in creating connections between brands, properties, talent, and consumers. Today, Wasserman offers global expertise in Athlete Management, Marketing, and Media. Headquartered in Los Angeles, Wasserman also has offices in New York, Miami, Carlsbad, Raleigh, Portland, London, Toronto, Dubai, and Mexico City.

Wasserman Marketing is looking for a highly motivated individual to join the Brands & Properties team. We are looking for an ambitious Business Operations Manager that would be responsible for supporting the operations, systems and commercial side of the projects team. This position will be involved in scoping, coordinating, and reporting on resourcing and client profitability. Understand how ‘the business operates’, the individual will be the glue between the Project Leads and team leadership.

In addition, we are company whose culture is of high priority. We work in a fast-paced environment, and the ideal candidate should not only be technically savvy but will have a high EQ to be people and team focused while being a self-starter. We’ll need them to hit the ground running, thrive in a demanding atmosphere and work collaboratively in a team environment.

This role can be based in Los Angeles, CA or Raleigh, NC.

Responsibilities

• Responsible for the successful integration and reporting of large-scale projects across multiple systems, while finding the most efficient process for a global team.
• Develop an understanding of the Project’s teams core products and capabilities (both Brands and Properties) and be able to support POD Leads in resource allocation
• Meticulously track revenue and costs (people and systems) across multiple platforms (e.g. Salesforce, Work Day, etc.) including accurate time reporting, appropriate resource assignments, educated project projections and the ability to speak to all project variances.
• Provides weekly and monthly updates to leadership team with reporting on the previous period’s actuals and forward-looking projections to optimize utilization and profitability.
• Responsible for the accurate identification and reporting of potential risks or blockages in workflow within a system of work.
• Operate with transparency, always escalating the appropriate issues, while maintaining a solutions-oriented approach.
• Ability and willingness to challenge the status quo to find new opportunities to make the Projects team more effective and efficient.
• Experienced and finds joy in financial analysis, data management and related software (MS Excel, project leadership software, database applications, etc.)
• Looking for a self-starter who works well with others, is solution-oriented, and shows leadership and innovation working with data and reporting assignments.
• Expected to handle confidential information regarding leadership and financials with integrity.
• Enjoys working independently, while contributing to a larger team.
• Ensure that all work delivered meets the quality and standards of Wasserman.Fostering a positive, collaborative, teamwork environment aligned to Wasserman’s inclusive company culture and values.

Requirements

• 4 years of direct experience in business operations and project/process management (preferably in the sports or entertainment field).
• Working knowledge of project management fundamentals who understands agency workflows and inter-office operations.
• Flexibility and knowledge to work with and understand objectives of clients across different areas of the sports and entertainment ecosystem including sports teams, leagues, rights holders, entertainment companies, and brands.
• High-level proficiency with Microsoft Office applications; however advanced skills in Excel is required. CRM experience highly preferred.
• Possess exceptional communication skills, both orally and in writing.
• Superior interpersonal skills and be able to create a rapport with people of all demographics.
• High level of initiative and works well independently and in a team environment.
• Plans and carries out responsibilities with minimal direction.
• Strong attention to detail and highly organized.
• Well-developed analytical and problem-solving skills.
• Requires self-management, including the ability to ability to assess a situation and quickly implement solutions.
• Must be able to multi-task in fast-paced environment and be flexible enough to react under stressful circumstances.

Base salary range: $51,000-78,500, plus bonus potential.

Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each hire.

Benefits

Competitive Salary, Unlimited PTO, Bonus Potential, 401(k) and more!
Wasserman