Entertainment Content Creator Jobs

As a RockAuto Product Manager, you will be responsible for the sales, procurement, and growth, in a segment of our extensive online

parts catalog. You will:

• Decide which products we sell and where to get them
• Merchandise those products to consumers in relevant and appealing ways
• Maintain RockAuto’s reputation for broad coverage, complete information, variety, and low prices
• Analyze all aspects of a product category – parts in our catalog, other options in the market, factors that bring value to customers
• Collaborate with manufacturers to research products, integrate digital content, and coordinate promotions
• Organize huge data sets – hundreds of thousands of products for tens of thousands of vehicles, each with specifications, images, attributes, and features & benefits – to enable customers to find the right part every time
• Expand our product mix and application coverage to ensure we have All The Parts Your Car Will Ever Need®

Requirements

• Bachelor’s degree with a high GPA at a competitive school, ideally with a concentration in digital marketing or a similar “math + computers + creativity” subject
• Advanced computer skills (writing database queries, creating process flows, and assisting with internal software development)
• Data-driven Marketing and Project Management experience (you discovered what needed to be done and made it happen!)
• Communication and negotiation skills (including the tact to apply them without alienating business partners)
• Ability to work full time on site at our Madison, Wisconsin office without visa sponsorship

Helpful (But Not Required):

• Automotive knowledge, especially hands-on repair experience
• Familiarity with e-commerce logistics (shipping rates and restrictions, packaging, keywords, Prop65)
• Competence with HTML, JavaScript, CSS, or other web design languages
• Fluency with tools to gain insight from data too large and complex to review in Excel (SQL, R, Perl, Python, etc.)

Why RockAuto?

• Consistent growth. Decades of double-digit sales growth made RockAuto one of America’s largest auto part retailers. A still-small share of a huge, fragmented, recession-resistant market means significant long-term opportunity. This is a career, not a stepping stone.
• Consistent focus. Family-owned with no debt, RockAuto builds lasting customer, employee, and supplier relationships. Relentless improvement makes shopping fast, easy, and flexible, while maintaining the familiar look and functionality our customers expect.
• Transparency, autonomy, efficiency. A flat structure enables immediate visibility and direct influence on company success. A “become the expert, then automate it” mindset delivers low prices and good service for customers; fair treatment and steady growth for suppliers; and comfortable incomes and personal growth for employees. No outsourcing. No bureaucracy. No Wall Street.
• Excellent compensation. RockAuto offers competitive wages, overtime pay for all positions, affordable health insurance, 100%- funded retirement, and an unparalleled tradition of putting company financial success in employee paychecks.
• A great place to live. Centered on an isthmus between two beautiful lakes, Madison is a capital city and college town with short commutes, recreational opportunities, and cultural events.

How to Apply

Email a cover letter and resume in PDF format to [email protected]. In your cover letter, please put your background in the context of a RockAuto Product Manager and include your GPA (if not listed on your resume). A person, not a machine, will read every resume that is accompanied by a cover letter so don’t try to dazzle us with keywords, just tell us why you belong here.

RockAuto, LLC

Position Summary

Reporting to the VP of Sales, as the E-Commerce Manager you will help develop, lead, and execute the digital strategy that leads core brands through the fast-evolving e-commerce space. You will apply a general management mindset to expand, maximize, and optimize online sales for consumer brands via leading omnichannel and pure-play digital retailers (like Amazon, Wayfair, Target & Walmart), as well as major home decor chains. This includes the development and execution of sales and marketing strategies that deliver profitable topline growth, management of buyer relationships, joint business planning, retailer media and trade promotion management, and full-funnel analytics. The position requires a leader with deep understanding of e-commerce sales and marketing, particularly in the ever-changing retailer media landscape, and who is well-versed in both 1P and 3P models to ensure our strategy is cutting edge, our tactics are ahead of the algorithm, our media is break thru and efficient, and we’re achieving growth goals while building toward our company vision.

If you are a high energy, growth minded and self-driven individual, we would like to talk with you.

Essential Job Functions 

Drive Sales

• Lead AOP planning for the Pure Play channel, delivering annual, quarterly, and monthly growth and profitability goals for the Pure Play business, which ladder up to overall company goals.
• Drive profitable volume growth by developing, collaborating, and executing e-commerce sales & marketing strategies/plans for Pure Play retailer partners like Amazon, Wayfair, Overstock, Build.com, etc.
• Monitor and recap monthly for Leadership team assigned customers trend lines including sales projections, budget management, and concerns to address.

Customer Management

• Lead relationship with Pure Play 1P account buyers, ensuring that Real Flame®, Inc. is seen as the leading brand partner in fire features.
• Directly manage the Wayfair business and all other 1P Pure Play eCommerce accounts where Real Flame®, Inc. currently sells its portfolio.
• Lead JBPs, line reviews, and all other Pure Play customer touchpoints.
• Represent the Real Flame® brand by attending trade shows and promoting products.

Digital Shelf

• Ensure all SKUs are Page 1 ranked, with best-in-class PDP scores, ratings and reviews, and A+ content.
• Lead all online retailer media plans and help drive brand-aligned integration of retailer media to ensure flawless execution of programs through strong project management, creative briefing and scorecards against established goals outlined in the brief.
• Bring thought leadership and optimal assortment for online space, including but not limited to Amazon and other Pure play customers.

Strategic Thinking

• Be the Voice of the Customer in the Real Flame® strategic planning process.
• Develop and execute strategy and lead go-to-market plan to enter new Pure Play eCommerce 1P and/or 3P accounts where Real Flame®, Inc. is not currently distributed.
• Develop and manage on-platform test & learns to enhance sales and market share leadership with measurable and actionable KPI/ROAS models to scale winners.

Collaboration

• Collaborate with retailer partners and internal stakeholders and partners to lead development and implementation of Always On Performance Marketing strategies and plans to deliver business objectives.
• Partner with cross functional teams to meet/exceed eCommerce growth plan and corporate profitability standards, ensuring right mix of media that is optimized to meet the sales targets
• Serve as liaison between Customer and Merchandising Team to ensure Omni-Channel programming delivers both Company and Customer objectives.
• Complete special projects as tasked by the assigned customers and Leadership team.
• Work cross-functionally:
• as the voice of the customer in development of digital shelf content, ensuring fit for-shopper/platform creative is deployed on PDPs, on brand pages, and in the retailer’s media network.
• with Operations, Distribution, Customer Service, and Finance teams on S&OP, fulfillment, chargebacks, and compliance requests.

Data Analytics

• Leveraging shopper insights to provide insights-based rationale for plans
• Bring a rigorous, quantitative mindset to not only reporting on, but understanding results – and a bias toward action in interpreting and responding
• Partner with third-party data vendors to identify and apply solutions as needed.
• Continually leverage insights, sales data, and real-time performance metrics to optimize product portfolio mix, media mix, spend levels, and promotional trade offer depth/frequency to maximize ROI
• Create best-in-class eComm analytics reports, working directly with your Retailer.com counterpart to ensure cohesive and actionable business insights are shared across the organization with data integrity.

Requirements

• Bachelor’s degree required
• Minimum 5 years’ experience in dedicated e-commerce experience required
• Supplier or retailer experience in 1P and 3P consumer marketplaces
• Hybrid work schedule
• 15% of travel required to support business collaboration and assigned customers.
• Deep functional experience in PDP and brand store optimization
• Expertise in retail media networks, specifically Amazon, Wayfair, Walmart, and Target
• Strong financial, analytical & critical thinking acumen while also being strategically agile
• Excellent communication, presentation, and interpersonal skills; demonstrated experience working effectively with all levels of management and team members
• Ability to influence others and move towards a common vision and/or goal
• Strong knowledge of digital measurement tools, with a clear perspective on ROAS and attribution modeling in digital media.

Preferred

• Additional sales experience working with Brick & Mortar and Omni Channel retailers.
• Wholesale to retail sales experience.
• Expertise in retailer media and building omnichannel experiences
• Experience building strategy and execution across different platforms

Our Benefits Include

• Competitive salary + annual performance bonuses
• Medical, dental and vision insurance
• STD, LTD, Life Insurance
• 401K plan with company match
• Paid time off and 8 paid holidays

Company Overview

Real Flame® is a market-leading fire feature manufacturer with prominent, growing brands that specialize in enhancing the comfort and livability of indoor & outdoor spaces. Our products include indoor electric fireplaces, outdoor fire tables, wood-burning fire pits, patio furniture and accessories. We sell across North America through outdoor independent retailers, on-line home décor & DIY partners, and high-end specialty retailers. We are a fast-growing business and a leader in the industry. Founded over 25 years ago, Real Flame® products can now be found in hundreds of thousands of homes across North America.

Real Flame®

Who We Are

With a legacy spanning 20 years, IPS is the market leader in practice management software for chiropractic, optometry, and therapy practices across the United States. We stay ahead of the pack by constantly innovating, growing, and developing new products and services that serve the health and wellness profession. Our vision – to be the most loved, most essential software and service provider for every practice – is not just words. They reflect who we are as a company, and who we are as people.

Marketing Department Overview

The Marketing department serves as a primary growth engine for all of IPS’ business verticals. We are the fuel that drives customer acquisition, conversion and retention through increasing brand awareness and promoting IPS’ products and services. We are the face and voice that represents IPS and its brands. We care as much about our team as we do about our products. If you are looking for a role in a team that is the voice of IPS and has the mentality of a start-up with the resources of a legacy brand, then the Marketing department is right for you.

Your Career Opportunity

We are seeking an experienced Customer Marketing Manager with experience in a B2B SaaS company. The successful candidate will be an integral part of the Marketing Team and play a critical role in helping to support the growth of the organization through community engagement across our social media platforms that will capture the hearts, minds and loyalty of our prospects and customers.

Your Areas of Accountability

• Social Reputation Management:
• Manage social reputation of IPS’s companies on primary social media platforms and review sites to ensure consistent acquisition of positive customer reviews and social commentary.
• Customer Service:
• Provide exemplary customer service by responding to customer inquiries and comments on social platforms in a timely manner.
• Quickly, and knowledgeably field questions and comments about products and services, answer them appropriately and provide a course of action or solution.
• Respond to potentially negative feedback with poise, grace, and respect.
• Internal Social Liaison:
• Monitor and provide feedback on engagement, conversations, and commentary on social media channels to appropriate internal departments and leadership.
• Maintain solid relationship with Sales, Product and Customer Success Teams to pass along leads and provide product or customer service feedback.
• Coordinate with Product and Customer Service departments to stay current on any issues that may affect customers’ experience.
• Social Community Management
• Build relationships with IPS’ online communities.
• Be able to communicate with prospects and customers at each stage of the buying and customer life cycle.
• Seed community discussions with relevant thought-provoking questions.
• Enforce community guidelines.
• Social Media Management
• Manage Social Media campaigns for various social media platforms to align with marketing strategies.
• Create and share social and product-specific content that generates leads.
• Copywrite, create and adapt written content for specific social media networks for each of IPS’ lines of business – Facebook, LinkedIn, Instagram, Twitter.
• Understand and represent brand voice and appropriate positioning across social platforms.
• Create and use multi-media and visual assets as part of social media strategy, i.e., video.
• Social Analytics
• Monitor, track and report on social media and community metrics.
• Analyze social media data for actionable insights and informed decision-making.
• Maintain & increase followers on specific social media platforms.
• Success measurements and primary KPIs
• Brand Awareness
• Audience Growth Rate
• Engagement Rate
• Conversion Rate
• Cost per Conversion

Competencies for Success:

• Bachelor’s or Master’s degree in writing, English, Journalism, Marketing, Communications, or related discipline.
• 2 to 3 years’ experience in social community or social media management, preferably for a B2B SaaS company.
• Experience managing Facebook, Instagram, LinkedIn, Twitter, and YouTube platforms mandatory.
• Knowledge of Sprout Social or similar social media management tool
• Proficient in Google Analytics.
• Strong writing and verbal communication skills.
• Knowledge of marketing trends and techniques.
• Superb time management skills.

At Integrated Practice Solutions, we carefully consider a wide range of compensation factors to determine our offers of employment. This includes internal and external market factors as well as your individual experience and skills. These considerations can cause compensation to vary but we reasonably expect to pay between $60,150-$82,000 for this position.

Integrated Practice Solutions is an Equal Opportunity Employer that values employees with a broad cross-cultural perspective. We strive to create an inclusive environment, empower employees, and embrace diversity. We encourage everyone to respond. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, citizenship status, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state, or local law.

ChiroTouch

Job Description

Digital Account Coordinator 

What you’ll be doing

As a Digital Account Coordinator (AC), you will work closely with the internal RNMC team to execute advertising/marketing deliverables, ensuring a coordinated, thoughtful approach across projects and phases. ACs should excel at managing and delivering high quality work in a fast-paced environment, seeing projects through from inception to completion. Organization and ability to manage multiple projects is essential. ACs will support the Account team in order to keep projects on track, aid in presentation materials and reporting, among other support needs. Furthermore, the AC will be responsible for client relations with a dedicated portfolio, evaluating client requests, kicking projects off internally, and ensuring the team has what they need to fulfill their parts of the campaign. This full-time position operates as a hybrid with an in-office component in our Charlotte, NC.

Us

Ravenel New Media Consulting (RNMC) in Charlotte, NC is a full-service digital marketing agency dedicated to cultivating client success through data-driven strategies and compelling creative to expand our clients digital reach. Clients include Atlantic Coast Conference, Hot Wheels Monster Trucks Live, VELUX Skylights, and many more.

You

You have 1-3 years of experience and are an analytical person who enjoys the daily challenges of marketing and digital campaigns in order to meet or exceed client expectations. You understand the basic elements of marketing and campaigns, leverage best practices, and are a collaborative and effective team member. You love working with other teams and clients and owning the success of your assigned accounts. You take pride in your work and enjoy sharing your knowledge and experience with others. You have excellent communication skills and attention to detail are imperative, as you will interact with every internal team member and clients, while touching all projects in some capacity. The ideal candidate will be a team player who seeks to help the agency do our best work for our clients.

Where

Serving a national client base, RNMC is looking for someone in Charlotte, NC.

Key Responsibilities

• Supports Account team through content and asset gathering and organization.
• Aids in moving projects along, creating and maintaining project timelines with key team members
• Provide marketing support as needed in gathering data, generating reports and other client and internal marketing needsResponsible for day-to-day management of clients to lead and execute projects based on strategies and goals.
• Collaborates in a meaningful way with team members.
• Establishes strong professional rapport with clients through collegial team building, delivering high-quality work, managing expectations and adhering to budgets and timelines.
• Supports account projects and actively communicates with client to establish and maintain positive working relationships.
• Writes project briefs for client alignment and internal team guidance, evaluating work, proposals, and presentations based on client challenges and goals.
• Demonstrates knowledge of all aspects of client’s business, anticipating client needs and providing meaningful insight and input throughout project(s) as needed.
• Interprets, prioritizes and incorporates additional and rapidly-changing information into existing strategies, projects and plans.
• Possesses outstanding skills in writing, editing, and proofreading of internal communication materials.
• Develops, tracks and reconciles project budgets.

Benefits

• Competitive salary and bonus opportunities
• Comprehensive medical benefits
• 401(k) with matching after six months
• PTO: 15 days per calendar year
• Holidays: 16 days per calendar year
• Robust culture with strong work/life balance
• Flex Fridays
• Dog-friendly office
• Hybrid remote/in-office 

Ravenel New Media Consulting LLC

Orama have once again been introduced to an early-stage cybersecurity vendor. Series B, raising over $100m in funding from multiple global VCs.

The Tech: Empowering application security and development teams complete visibility and actionable context in order to prevent risks across their modern applications and software supply chains, so they can deliver secure applications to the cloud.

The goal is to build one platform for Dev, Sec & Ops that enables proactive remediation of critical risks in cloud-native applications and accelerates secure software delivery.

Role: Customer Success Manager

Location: North East

Experience needed:

• At least three years of experience in the security field as a Customer Success Manager or Sales Engineer. You are a strong problem solver with the ability to come up with creative and innovative solutions to challenges & customer requirements you have not encountered before.
• Solid oral, written, presentation, collaboration, and interpersonal communication skills make you the right person for this job.
• Relevant experience in the application security domain; SAST/SCA vulnerability prioritization, threat models, security code review, etc.
• Passionate about working in a fast-paced, dynamic startup environment and enjoy collaborating with others and being part of a strong team.
• Focused on customer partnership & success, building long-term strategic relationships and champions at all levels.
• Advantage: Experienced with docker / kubernetes, cloud-native application, and IaC technologies as well as in DevOps, CI/CD technologies, tools, and environments.

What you will be required to do:

• Represent & advocate for the customer while providing internal feedback on how we can improve, translating customer usage and feedback into actionable insights and feature ideas that help shape our solution.
• Manage post-sales activity for customers through strong relationship-building, product knowledge, planning and execution. Their success is our success.
• Ensure that a plan is in place with each customer for deployment, onboarding and expanded use of the Apiiro platform, and align with their success goals.
• Maintain a deep technical understanding of the product and speak with customers about the most relevant features/functionality for their specific business needs.
• Simultaneously work with multiple customers who are at different points in the account lifecycle, each requiring a different approach & strategy to be crafted.
• Identify opportunities to develop new technical content and training materials to ensure successful customer onboarding and usage.

Orama Solutions

Position / Title: Email & Retention Marketing Manager

Reports To: VP, eCommerce DTC                 

Work Location: Remote / Hybrid

Summary

JAM BNC is the owner and operator of leading internet retail businesses such as Envelopes.com, Folders.com, JAMPaper.com, and more. Our brands have category killer domain names that drive brand recognition and credibility within their categories. Backed by private equity firm TZP Group and led by CEO Andrew Jacobs, our brands focus on customized products and have a shared e-commerce platform that powers a multi-brand shopping experience, a core marketing engine and shared back-office operations.

We are seeking a passionate, strategic, and creative individual as our Email & Retention Marketing Manager. This is a full-time, hybrid position in Northern New Jersey, with the option of remote work for candidates with the appropriate experience. Reporting to the Vice President of DTC, this individual is responsible for developing and executing retention marketing strategies across multiple digital brands, with email marketing being a key focus. This person will have goals associated with growing our loyal subscriber base, retaining customers, driving repeat purchases, increasing lifetime value, and creating best-in-class digital experiences for consumers. This role requires a strong understanding of consumer behavior, digital and direct response marketing, data analysis, and marketing automation tools.

 What you’ll be doing:

• Developing, owning, and executing our email marketing strategies across 3+ brands to increase customer retention, drive purchases, increase customer lifetime value, and optimize digital experiences for our DTC consumers
• Driving strategy that leverages performance insights, consumer behavior, and market trends to craft campaigns that support our broader marketing themes and high growth goals
• Managing all our consumer-facing email messages, including lifecycle emails, personalized triggers, transactional messages, and daily campaigns
• Implementing new segmentation and targeting strategies based on customer data and analytics
• Defining strategies and leading A/B test agendas for ongoing email optimizations including segmentation, messaging, personalization, frequency, send day/time, etc.
• Partner with sales, marketing, creative, BI, and SaaS partner teams to assist with execution
• Ensuring industry standards, brand standards, compliance, and best practices are followed
• Strategizing and implementing additional retention programs and expanding responsibilities as business needs

 The experience we’re looking for:

• At least 3 years of experience in a similar role
• Prior experience fully managing an email program driving more than $10M+ in revenue
• Knowledge of DTC customer lifecycle and retention marketing
• Familiarity with B2C platforms and tools (Listrak, Magento, Power Reviews, Zendesk, Search Spring, or similar solutions)
• Running quantitative and qualitative analysis and presenting complex data and insights in a simple, comprehensible manner
• Briefing and working with creative teams for direct response content (ability to create content is a plus!)
• Excellent written and verbal communication skills
• Bachelor’s degree in marketing, advertising, or similar field

 We want to talk to you if you are:

• Full of ideas!
• Inspired by the latest eCommerce marketing trends
• A quick mover
• A problem solver
• Detail-oriented and data-driven
• Able to build strategies and look at the big picture, while also able to roll up your sleeves and get in the weeds
• A self-starter, who can work independently while also collaborating with others to get stuff done

What’s in it for you:

• The opportunity to achieve high growth goals, join a rapidly growing organization, and have a seat at the table
• Remote work and flexible schedule
• Future growth opportunities

JAM BNC

Our client, a leader in tech/retail space, is looking to hire an eCommerce Project Manager, with Amazon experience, on a permanent basis, starting immediately.

Type: Full-Time (Salaried)

Location: Chicago

Schedule: Hybrid (2-3 times a week)

Overview:

As a Project Manager on the Americas Center of Excellence, you will be responsible for the project management and delivery of all advertising projects and assets within the Americas Center of Excellence (CoE). You will work closely with all functions within Marketing, primarily partnering with strategy, category teams (client), creatives and production to ensure we are moving projects toward delivery with the appropriate levels of governance at all phases from brief to delivery to asset management.

Responsibilities:

• Required to understand both agile and waterfall methodologies in order to support both campaign creation and digital production.
• You must be familiar with Kanban along with traditional project management documentation and tools in order to successfully lead any project request or sprint to completion.
• Collaborate with the strategist and the owners of the brief to understand the full picture of the project and the deliverables required – need to have an understanding of the briefing process and the ability to examine and question each request to ensure clarity.
• Define the scope of the project, manage resourcing within the team and highlight needs to increase resourcing when needed.
• Understand the asks and help determine value of projects and prioritization of what is most critical to work on.
• Manage changes in scope and understand the implications of them, communicate to the cross-functional teams, and escalate where necessary.
• Lead status meetings with categories, content teams as well as corporate, includes updating reporting documents.
• Work closely with creative teams to ensure they have a full picture of the projects upon briefing and manage the progress of the creative development.
• Partner with Producer or team specialist to create a detailed scope of work pre-production, and assist throughout production, including: project management of pre- and post-production, management of digital display with our digital production partner, upload all final assets to asset management system , supplier management, and billing.
• Collaboration and communication are a vital part of this role. You must be able to effectively negotiate and prioritize daily requests against clear business criteria in order to maintain a clear project backlog and well organized sprints.
• Be agile and effective in your ways of working. Always looking to optimize brief intake and process, learning from what works and be willing to flex and drive change.
• You will be the key point of contact for Group HQ, the North America Marketing team (US, Canada & Mexico) and external agency partner for transcreation, digital production and asset management partner.
• Roll-out new resourcing and project management tools defined by Group, and work with regional team to ensure adoption and use.

Qualifications:

• 5-10 years of advertising, marketing or creative agency project management experience
• Working within organizations that have an integrated approach to marketing – not a singular channel focus
• Working with partner agencies
• Working with multiple countries/languages a plus
• Organized and action-oriented, able to develop project plans and project manage from kick-off to delivery
• Ability to develop scope of work and manage deliverables/asset lists
• Flexible enough to manage projects in an environment that can be ambiguous and/or rapidly growing and changing
• Able to scope large pieces of work, leading the process of breaking down amorphous problems into deliverable solutions
• Thinks 5-steps ahead – figures out the implications of today’s actions to plan for tomorrow
• Relationship management – comfortable making connections with the cross-functional teams – insights, category, strategy, creative, Group, other COEs
• Roll up your sleeves mentality – willing to challenge yourself to navigate through challenges and solve problems in one minute, and get down into the weeds the next
• Working knowledge of Microsoft Teams and Excel, expert level is a plus!
• Organized and action-oriented, able to develop project plans and project manage from kick-off to delivery
• Ability to develop scope of work and manage deliverables/asset lists
• Flexible enough to manage projects in an environment that can be ambiguous and/or rapidly growing and changing
• Able to scope large pieces of work, leading the process of breaking down amorphous problems into deliverable solutions
• Thinks 5-steps ahead – figures out the implications of today’s actions to plan for tomorrow
• Relationship management – comfortable making connections with the cross-functional teams – insights, category, strategy, creative, Group, other COEs
• Roll up your sleeves mentality – willing to challenge yourself to navigate through challenges and solve problems in one minute, and get down into the weeds the next
• Working knowledge of Microsoft Teams and Excel, expert level is a plus!

24 Seven Talent

OpSec is the world leader in brand authenticity and integrity, with a heritage spanning more than 40 years. We serve many of the world’s leading brand owners, licensors, and media rights owners (including around half of the Interbrand 100 Best Global Brands 2021) and are the only provider that addresses brand value and vulnerability across physical and digital domains. OpSec is also a provider of high-security and compliance solutions to governments. At OpSec, designers work with technologists, integrators, analysts, and domain experts to ensure solutions are brand-led, practical, and effective.

The OpSec portfolio of solutions helps brands monetize and protect their intellectual property. It includes on-product components (such as optical security and brand enhancement), digital platforms (including licensing management and product traceability), and online services (spanning online counterfeit detection, brand reputation protection, and digital content security). As opportunities and threats evolve, we expand our solutions to help brand owners navigate new challenges. Most recently this has included the takedown of NFTs that infringe upon the intellectual property of brand owners.

Position Summary:

The Brand Customer Success Manager (CSM) role focuses on the delivery of OpSec Online Brand Protection solutions, acting as the main point of contact for a portfolio of accounts, and providing world-class customer service and consultative support. This is a challenging and exciting position in a rapidly developing field working collaboratively with the world’s premier brands for a dynamic, fast-paced company.

Responsibilities:

• Manage the full lifecycle of service engagement for an assigned client portfolio, managing expectations and service requirements.
• Build strong, collaborative long-term working relationships with both internal and client personnel.
• Communicate data-driven recommendations and industry best practices with individuals in varying levels of an organization, including executive management.
• Leverage internal and external software tools at an expert level.
• Work closely with internal teams on monthly deliverables.
• Quickly adapt to industry trends and client requirements.
• Perform other related duties as assigned.

Skills and Abilities:

• Ability to communicate clearly, especially in translating technical processes into easily understood information to internal and external clients and stakeholders.
• Must be self-motivated, flexible, and adaptable to client & organizational changes.
• Ability to work independently with minimal supervision.
• Strong organization, consultative and analytical skills.
• Excellent time management skills and the ability to work well under pressure.
• Team player with a creative and innovative mindset.
• Proficient in Microsoft Office products (Excel, PowerPoint, Word).
• Some travel may be required.

Education and Experience:

• Bachelor’s degree or equivalent years of experience in lieu of degree.
• Minimum of 2 years of client-facing experience.

Preferred Qualifications:

• SaaS and/or corporate consulting experience.
• Background in the account and/or project management.
• Knowledge of trademark laws and internet practices.

Organizational Alignment:

• Reports to the Supervisor, CSM’s.
• This position does not have direct staff management responsibilities at this time.

Environment Job Requirements and Working Conditions:

• All prospective employees must pass a background screening check prior to commencing employment.
• It is the policy of OpSec Security to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

OpSec Security

Marketing Manager

Permanent/Full Time

Redwood City CA (HYBRID)

Benefits:

• Competitive salary based on experience
• Opportunity to create impact in a high growth startup environment
• Employee healthcare benefits includes medical, dental, vision insurance
• Paid time off
• Employee Referral bonus
• Monthly team-building activities and happy hours
• Stock in an early-stage fast-growing startup company

You will be responsible for developing content and supporting marketing campaigns, creative messaging, and managing the brand across the entire user journey and all marketing channels. You will work closely with the internal creative team to manage briefs, plan messaging, and develop insights to drive user engagement. You will strive to produce great work that delivers on our brand stories and be responsible for helping build brand consistency across the organization.

Responsibilities:

• Work closely with sales and marketing teams to identify our target email audience and grow our email list, using particularly placed sign up forms and gated content throughout the larger website
• Design and implement direct email marketing campaigns. This includes (but is not limited to) developing copy and subject lines, designing email templates, building email lists, and more.
• Manage and report on email marketing campaigns and results; use results to determine ROI, make suggestions for improvements, and establish best practices
• Ensure prompt, accurate, and error-free communication with customers to build loyal relationships and minimize unsubscribes
• Work with leadership to determine goals; report on sales revenue generated from email marketing efforts
• Maintain email database
• Upgrade email sends through sourced graphics, customization, calls-to-action, and additional advanced features
• Ensure emails follow industry standards and privacy policies

Requirements:

• 1-3 years of lifecycle or customer marketing experience preferably in the tech, mobile app, or gaming industry.
• You’re entrepreneurial. You’re a self-starter, and ambiguity or lack of process don’t get in the way of getting things done.
• An excellent writer. You should love bringing ideas to life with just the right words.
• Expertise managing end-to-end engagement campaigns.
• Track record of building and executing data driven marketing campaigns across various communication channels.
• Familiarity with A/B testing, experiment design, and marketing campaign analysis.
• Strong project management and planning skills.
• Proficiency in MS Excel or Google Sheets.
• Ability to work in a fast-paced, multi-project environment.

Pikemann

Position Summary:

The Influencer Relations Manager is responsible for supporting the Director of Influencer Relations & Partnerships and managing JLo Beauty’s influencer program to scale the brand’s community. They will incorporate influencer relations strategies into large integrated programs, including digital and retail activations, social media campaigns, and events. Our Influencer programs aim to foster and build a strong, engaged brand community across paid and gifted influencers. The ideal candidate has deep knowledge of the beauty and skincare industry, including close relationships with content creators and talent management teams/agencies. They live and breathe social media and have a comprehensive understanding of the Influencer space. We are looking for someone who is deeply organized with the ability to execute month-to-month paid/organic campaigns seamlessly. The Influencer Relations Manager must demonstrate the ability to use data analytics to implement future strategies and build authentic brand relationships. This position reports to the Director, Influencer Relations & Partnerships.

Key Responsibilities:

• Concept and led organic and paid influencer strategy development for JLo Beauty, including talent recommendations, platform determination, benchmarking, messaging, and audience identification – all focused on building a brand community and engagement
• Develop, build, and strengthen influencer relationships and outreach with all tiers of Influencers
• Spearhead social campaign development – a mix of leveraging influencers and galvanizing organic brand advocates
• Collaborate with agency teams and influencers to ultimately produce high-performing content
• Plan the content and storytelling experience -develop a narrative via influencer voices across integrated channels
• Plan and coordinate influencer-created content across a brand’s social + digital ecosystem and collaborate closely with third parties to bring that content to life
• Understand various benchmarks that make someone influential for a given brand, service, category, or sector
• Understand & comply with industry regulatory and promotional rules. Abide by disclosure guidelines as set by the FTC and provide sound counsel to clients and influencers
•  Negotiate to achieve the highest and best value exchange between JL Beauty and influencers
• Manage contracting/legal, invoicing/financial execution, and data collection processes related to influencer audience and post-specific metrics
• Develop strategy and optimize paid social programs related to amplifying and/or dark/whitelisting influencer-created content
• Analyze performance metrics and translate facts to insights to determine success and provide optimization recommendations
• Partner with PR, Creative, and E-commerce teams to ensure seamless content integration
• Monitor competitive landscape to identify best practices and continuously apply to execution
• Create reporting dashboards to provide weekly, monthly and quarterly updates and annual summaries/top line takeaways; implement new ideas based on analytics
• Measure and report the performance of all social media campaigns and assess against goals (KPIs/ ROI)

Requirements:

• Beauty/wellness background a plus, with 3-5 years of experience
• BA or 4-year degree preferred
• Exude passion for relationship building and providing white glove service
• Experience strategically growing communities in the social space
• Genuine curiosity and interest in moving audiences from awareness to engagement to action across a mix of communications platforms
• Expert-level understanding of all relevant channels for consumer engagement and their role in brand and content marketing
• Experience using various influencer vetting and reporting tools (i.e. Tagger, Traackr, Creator IQ, Grin, Tribe Dynamics etc.).
• Experience working with measurement and analytics platforms such as Dash Hudson, Looker, Tableau, Google Analytics, etc.
• Developed and/or managed successful social influencer campaigns that drove fan acquisition and maintained steady engagement
• Knowledge of relevant influencers and media outlets
• Ability to work well both independently and within a team
• Ability to think strategically, apply analytics and implement tactically
• Strong management skills
• Proactive approach
• Excellent communication skills, both written and oral
• Strong project management/time management skills

Perks & Benefits:

• Medical, dental, vision, and 401K benefits
• Location: Hybrid LA candidates

JLO Beauty & Lifestyle, LLC is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

JLo Beauty & Lifestyle