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Are you ready to leave a mark and do great work?

Join us. We’d love to learn more about your creativity and expertise working with B2B and consumer clients and brands.

Identity is a remote-first, leading integrated public relations, marketing and creative agency that partners with companies to create defining brand moments that leave a mark. The selected candidate for this role will work on a robust local and national client portfolio alongside a unified team of top industry talent who thrive in an environment ripe with growth opportunity. We encourage our team members to feed their passions, hone their skills, develop and stretch their professional identities and deliver great work.

In this role you are required to think big, understand brand direction and develop strategies aligned with client vision and agency point of view. You will need to have an engaging presence with clients and a commanding grasp of PR-focused account management and service. You will serve as expert counsel and primary lead strategist on multiple client programs—setting the bold vision and strategic direction for various brands and companies while working closely with a full specialist team to bring those visions and programs to life. This position reports directly to Identity’s Vice President of Account Services.

Identity is committed to continually growing and improving on diversity, equity, and inclusion in our community, culture, and practices. We recognize that underrepresented groups such as women and BIPOC may be less likely to apply to a role if they don’t meet 100% of the listed qualifications. If you have a majority of the qualifications, this role is aligned with your desired career trajectory, and you are looking for a position that will challenge you, support your professional growth, and allow you to do meaningful and impactful work – we strongly encourage you to apply. We’d put it this way – if you’d be excited to turn up with your skills for this position daily – we’d be excited to have you on our team.

Success in This Role Looks Like:

  • You are effective at and accountable for developing, driving and overseeing execution of cohesive and effective cross-functional strategic communications programs that lead to client impact across all platforms, including digital, marketing and public/media relations and across a range of industries.
  • You exhibit excellent account management skills with an ability to provide strategic direction across agency disciplines, including media relations, marketing, social media and creative.
  • You understand how quickly brands need to respond and activate conversations in today’s environment and you can creatively envision and counsel clients on how to do so.
  • You are the client’s day-to-day point of contact and can independently manage 4-7 client relationships, depending upon the size and scope of the engagement.
  • You bring a level of creativity, solid understanding of what moves the needle for consumers today and how modern marketing and PR programs impact buying trends and consumer behavior.
  • You understand media strategy and have your finger on the pulse on what makes news in today’s fast moving cycles.
  • You lead by example with your attention to detail and elevated focus on delivering a sophisticated client experience and project management skills.
  • You identify and manage potential client growth opportunities, including the addition of new specialty areas to the partnership, and retain complex client relationships.

Strong Candidates for this Role Will Embody the Following:

  • 7+ years background in a PR/comms/marketing or relevant role. Agency experience is a plus.
  • Outstanding writing, presentation and communications skills.
  • Exhibit strong analytical and problem-solving abilities.
  • Highly motivated to be an active participant in the success of both the agency and of your own continued skill development as part of professional and personal growth.
  • Possess strong relationship-building capabilities and have proven media relationships, a plus if they are within the local Michigan market and/or national consumer space.
  • Demonstrates an outstanding ability to organize, manage and prioritize multiple tasks and delegate effectively to ensure deadlines and client expectations are exceeded.

Why Identity is the Right Next Stop for Your Career:

We are a remote-first and innovative agency! This means that work is flexibly executed from wherever our talented team of professionals choose. We maintain our headquarters in Birmingham, MI which is used for deep work, training, collaboration and team/client connection. We believe that our team works best with autonomy and flexibility, especially being in a client service company and given the speed at which our agency works. We service in-person client needs and spend time doing things that truly matter in person.

We offer a very competitive benefits package with the following:

  • Top-tier Group Dental/Health Care/Vision Coverage: Subject to employee contribution of 30% of the premium, with Identity covering the other 70%. Spouse, child, and domestic partner coverage is also available subject to the same employee contribution percentage.
  • Life/AD&D/Short Term & Long Term Disability Coverage: Identity provides, as a fully covered benefit, a $25,000 life insurance policy to each of its employees along with short-term, long-term, and disability insurance coverage. We also offer the ability to purchase additional life and disability options for yourself as well as for your spouse, children, or domestic partner, at discounted rates.
  • Identity Theft Coverage: Identity provides, as a fully covered benefit, identity theft protection and remediation coverage, applicable to the employee and their household (not exclusive to spouse/children/domestic partner!).
  • Traditional as well as Roth 401k investment options: Identity also contributes an annual Safe Harbor contribution to each qualified employee’s account equivalent to 3% of the employee’s salary, in which the employee is vested immediately.
  • A Generous PTO Package: Plus true employee flex time, 15 paid holidays and a paid soft office closure at year-end.
  • Leadership Access and Coaching: We know that access and time with leadership is key, which is why we have regular 1-to-1 pulse meetings between partners, directors and team members multiple times per month to discuss career development, workflow management and big opportunities for growth.
  • Transparency and a Team-Focused Environment: We believe in transparency regarding the state of the company. Identity Biannual Meetings represent a key cultural moment for the agency to set annual goals, celebrate agency victories, reflect on obstacles and get fired up about what’s on the horizon. These multi-day, inspirational and experiential full-day retreats are held off-site at exciting locations ranging from breweries and restaurants to attractions and hidden gems.
  • Skill and Professional Development: We think the best employer/employee relationships are symbiotic, and we are fully invested in ensuring that our employees are continually pushed and challenged to remain at the top of their game. We rely on a combination of educational seminars and events, team meetings, thought leadership content, and general process development and improvement efforts to keep our skills sharp. We also include professional development opportunities via workshops, conferences and major events in Michigan and throughout the United States.

Identity is an Equal Opportunity Employer. Identity prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, family or marital status, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law (and general human decency).

Identity

Communications Manager, AI

Fully Remote

​​​​​​​$105k- $125k

We’re looking for a dynamic and seasoned professional to help us build trust and understanding in our recommendations system. You’ll join our global trust and safety communications team and help develop and implement a range of initiatives to demonstrate our commitment to building AI responsibly. We’re looking for someone who has a strong technical foundation and enjoys working with engineers and product managers. This person will help bridge technical and non-technical teams and empower everyone to tell our story confidently and consistently. You should have a proven ability to easily distill and communicate complex issues on a short deadline.

Responsibilities:

– Develops global communications initiatives aimed at building trust in our recommendations algorithm.

– Supports and advances our global AI narrative, including the creation of messaging docs, blog posts, speaking materials, white papers, pitches, statements, talking points, and other materials

– Empower market PR teams to consistently, confidently, and accurately tell stories to build trust in our recommendations system and handle issues reactively.

– Continually identify fresh ways to educate external audiences about our AI technologies and products.

– Support and develop AI transparency initiatives, including our platform API for researchers, Transparency Center, Transparency and Accountability Center, and more.

– Work collaboratively with Trust and Safety, Product, Legal, Public Policy, and other teams to provide communications counsel and support.

– Train and advise spokespeople in preparation for media interviews, presentations, and other speaking engagements.

Qualifications

– 5-8+ years of communications experience

– Excellent strategic, analytical, and verbal communication skills

– Experience working with engineers and product managers to translate technical information into easily understandable concepts and messages

– A self-starter who is motivated, takes initiative, and does well in a fast-paced environment

– Strong crisis communicaitons skills, a true problem solver

24 Seven Talent

$$$

Briefing Engagement Manager

Our Customer Experience Center exists for the purpose of showcasing our company, our talent, and our technology to prospects, existing customers, and business partners. We host leaders from these highly valued accounts to collaborate on a partnership for the future. Our team works closely with colleagues in sales and services to create an exceptional experience for all guests.

In this role, you will manage multiple briefings from start to finish, acting as the single point of contact to our sales and services counterparts. You will interact with all levels of employees: CEO, VP’s, Engineers, Product Managers, etc. and serve as an effective liaison between the account owner and the various Workmates who are needed to fulfill the agenda for each briefing event.

Responsibilities:

  • Manage day-to-day customer briefings involving various internal teams as well as high-level external customers
  • Heavy scheduling support – calendar invites and outreach to various teams to confirm availability
  • Ability to follow a pre-determined process to draft agendas, schedule against those agendas, and host meetings on the day they take place (in Pleasanton)
  • Ability to juggle various competing timelines and ensure each event stays on track and on time
  • Confidence to push back on account teams when necessary to ensure the best possible outcome for the briefing
  • Partner with sales/services teams to create briefings that reach the pre-determined goals of our customers
  • Collaborate closely with CXC team, technology support team, logistics team, catering, etc. to bring all elements of the briefing together
  • Executive level communication at all times via email, phone, Slack, etc.
  • Incredible attention to detail in all areas and in all work produced
  • Manage additional special projects as needed by the CXC team
  • Support in developing ongoing best practices

Requirements:

  • 6+ years relevant experience
  • Experience working closely with Executive Level (VP+, C-Suite) customers and internal stakeholders required
  • Experience in an executive briefing center is ideal
  • Highly organized and detail-oriented self-starter with exceptional prioritization, organization, and project management skills, who can execute with or without supervision
  • Excellent executive communication skills, interpersonal skills, and writing skills
  • Experience working in briefing tools, Salesforce, Google suite and Microsoft office suite of products
  • This is a full time position based in Pleasanton. In-office time is at least 50% per week, days determined by the customer activities on our larger team calendar.

Compensation:

  • $40/hour – $50/hour

Cypress HCM

Flywheel Digital

eCommerce Media Manager – DSP

Remote – Baltimore or Seattle based

About Flywheel

Flywheel Digital powers the sales segment, providing an end-to-end ecommerce managed services that helps clients accelerate their business. Our proprietary retailer-specific software, tools, and expertise drives sales and brand performance across ecommerce platforms for clients by directly actioning solutions and providing custom data, dashboards, and consultancy.

Flywheel are headquartered in Baltimore in the United States and have recently set up a European hub in London.

Role overview

Media Managers are able to handle client relationships and serve as the “face” of Flywheel in a lead role. They can handle complex clients and issues and bring proactive strategies to the table to help grow sales. Flywheel’s best Media managers are able to effectively communicate at senior levels and have a proven track record of solving complex Amazon challenges. They demonstrate skill at driving business growth and influencing strategic change.

The DSP Media Manager will be creating, monitoring, and tracking online full-funnel marketing campaigns on Amazon as well as omnichannel platforms, focusing on channelling consumers through the Marketing funnel. You will be leading full-funnel marketing strategies, with a focus on setting goals and KPIs against branding and awareness efforts, using high impact mediums like STV, OLV, & Twitch to deliver for our clients.

You will successfully be able to manage large, complex clients independently and lead day to day client engagement around e-commerce media performance and strategy. You will drive the client calls and monitor campaign activity against approved budgets.

The DSP Media Manager will act as a partner for our clients and greater media team and consult with them around investment levels, product assortment, and media backing while highlighting opportunities onsite and helping to rectify any potential issues that may arise.

The ultimate goal for this role is to provide best-in-class service while helping to grow our client’s business and promote the value and philosophies Flywheel brings. As a more senior member of the media team, you will also be tasked with working with our DSP Specialists and helping develop them as they progress in their careers. You will report into our Senior Media Managers or Associate Media Directors.

Key accountabilities

  • Be the internal lead in upper-funnel advertising, driving best practices and sharing new to market features and trends within the organisation
  • Support internal teams across top tier client engagements to effectively drive our top of the funnel capabilities
  • Build and Maintain Key Retail relationships to support business best practices and execution of display activations designed to drive awareness and consideration
  • Develop and manage daily, weekly, and monthly reporting, analytics, and performance insights for digital marketing campaigns
  • Help Client to plan and develop a budget and then deliver campaigns according to KPIs agreed
  • Create, test, measure and analyse customer shopping and purchasing behaviour for improved outcomes
  • Lead on DSP strategy discussions with Clients, developing best practises both internally and externally
  • Lead & support client calls
  • Develop DSP Specialists in their pursuit to move into a “Media Manager” role
  • Review display campaign activity and provide analysis on a weekly and/or monthly basis
  • If Media and Retail engagement (Full Service), connect weekly with internal Retail team
  • Work with teams to identify new opportunities for clients under management
  • Work with teams to quickly identify and resolve any client issues
  • Identify and provide reminders of value Flywheel drives for our clients
  • Other duties as assigned.

This list is not exhaustive and there may be other activities you are required to deliver.

Skills, experience & qualifications required

  • Bachelor’s Degree with at least 4 years of account management experience is essential
  • 2-4 years experience either buying or managing upper-funnel marketing campaigns
  • Experience with Amazon DSP is preferred
  • Experience with Trade Desk or another Display platform is essential
  • Can clearly demonstrate leading upper funnel display client engagements
  • Digital marketing, financial/quantitative analytics experience
  • Strong experience in planning and executing marketing strategies
  • Strong analytical skills, with adequate knowledge of Microsoft Excel—pivot tables and ‘VLOOKUP’
  • Detail-oriented, with strong project management and organisational skills and the ability to work on tight deadlines
  • Knowledge of Google Adwords, Trade Desk, DoubleVerify, MOAT, Amazon Retail Analytics, Amazon Vendor Central, Amazon Full Funnel Marketing Services preferred
  • Experience in developing, managing, and analysing online promotion campaigns
  • Possess strong interpersonal, presentation and communication skills
  • Innovative, scrappy, and independent thinker with the ability to influence using data
  • Ability to thrive in dynamic and demanding situations with minimum supervision

Salary Range: $92,000-$120,000

What to expect from us:

Our benefits package incorporates what we’re passionate about – unlocking your future, overall well-being, and sustainability – whilst giving you control over your benefits.

  • Unlimited Paid Time Off
  • 401K – Saving Incentive plan
  • Medical and Dental Insurance plans
  • Flexible Spending Accounts
  • Vision benefits
  • Great learning and development opportunities
  • Life Assurance and Disability insurance
  • Option to opt into the Ascential Shares Scheme

About Flywheel

Flywheel Digital is a diverse collection of practitioners who have solved the most challenging problems for numerous Fortune 500 companies on Amazon. We love rolling up our sleeves to figure out the root cause of issues and implement structural fixes to get and keep our client’s business on track. Our team of business managers, search managers, analysts, and software developers work together to provide industry-leading support to the best brands on Amazon. Flywheel are headquartered in Baltimore in the United States and have recently set up a European hub in London. In 2018 Flywheel was acquired by Ascential PLC.

Flywheel Digital

The Hyatt Regency New Orleans is a 1,193 room four diamond, premier hotel with 200,000 sq ft of meeting space in the downtown business district of New Orleans, and with the area’s great offerings of professional sports teams, world class art galleries, lively music venues, and Trip Advisor’s number one food destination in the United States, we are at the center of all the action in the city.

Join us for this incredible opportunity to be part of our Rooms team as the Front Office Manager at the Hyatt Regency New Orleans. Not only will you be part of a rock-start team who lives their purpose of caring for people so they can be their best, but you’ll get to be part of a company that earned the 16th spot on Fortune’s 100 Best Companies to Work For in 2021, recognized as a Best Place to Work for Women, Diversity, LGBT Equality, and Millennials, and named one of New Orleans Best Places to work 9 years running!

The Front Office Manager is responsible for all duties of the front desk operation which includes staff training, inter-department communications, and staff scheduling. The Front Office Manager should possess strong communication skills and demonstrate leadership abilities. In addition to assisting in the operation of the Front Office operation and guest services personnel, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction. This position reports to the hotel Rooms Director.

Duties include:

  • Responsible for short and long term planning and the management of the hotel’s Front of House operations
  • Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
  • Maintain guest room inventory
  • Coach and counsel employees to reflect Hyatt Service Standards and Procedures
  • Perform all tasks of a Front Office Staff as needed to facilitate service
  • Ensure all operations and cash handling are done per policies and procedures
  • Maintain excellent communication with the housekeeping department
  • Maintain information on prices, rates, specials, packages, programs, etc, while ensuring all staff are trained in all areas
  • Analyze, investigate, and resolve guest complaints
  • Create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and time tables
  • Insures proper staffing levels for customer service goals
  • Maintain partnership with all related staffing partners, and guide related departments to optimize arrival and departures process for guest
  • Coach and counsel employees to reflect Hyatt service standards and procedures

Hyatt is a place where high expectations aren’t just met-they’re exceeded. It’s a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It’s a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Relocation assistance provided.

Hyatt Regency New Orleans

$$$

JCW Search is currently searching for an experienced Commercial Relationship Manager for our client, who is a $20B regional bank. The ideal candidate will have a book of business in the state of California, made up of C&I, CRE, and SBA Clients, along with at least 5 years of commercial lending experience.

This position is IN OFFICE and does not offer remote flexibility.

JCW

$$$

Associate Director, Investor Services & Investor AML/KYC

West Orange, NJ (Hybrid) or Wilmington, DE (Hybrid)

Monday to Friday 9:00 a.m. to 6:00 p.m.

Candidates for this position must be eligible to work without sponsorship in the United States. Time on-site or time zone may be necessary based on business need.

Position Overview:

Our Fund Solutions group is seeking an Associate Director with 7-10 years of experience leading Investor Services and AML/KYC teams. This position will be responsible for leading a Global Investor Services and AML/KYC teams based in our US, India, and Cayman offices. The position will oversee the Investor Services and Investor Compliance activities for our client relationships and will interact with our clients and internal business partners to establish service level agreements and a global framework for executing all tasks to meet the expectations and goals of our service relationships.

Some of the things you will be doing:

The Associate Director of Investor Services and Investor AML/KYC will lead the operations and client objectives for all engaged client relationships ensuring superior and accurate execution of all service offerings. The position requirements include but are not limited to:

  • Working alongside the Director, oversee the global Investor Services and AML/KYC teams, from US, India, and Cayman, to ensure high quality of client deliverables and efficient processes
  • Manage external and internal client relationships including onboarding new AML/KYC clients, review client contracts and fund documents for compliance with client deliverables.
  • Understand clients’ business to identify opportunities for additional fund services and cross selling of other CSC products.
  • Develop Service Level Agreements and other workflow tracking tools to manage client engagements and internal business partners expectations that are clients of the operations team
  • Establish workflows that define & optimize best practices, drive operation efficiency, streamline team activities across time zones and incorporate regulatory mandates by jurisdictions
  • Serve as direct line manager and escalation point of contact for operation matters and challenges
  • Staffing/resource allocation for the Investor Services and AML/KYC teams globally
  • Travel to team offices at least annually to ensure continuity of operations in country
  • Review staff work for accuracy, completeness, and compliance
  • Coordinate deliverables with clients and internal teams
  • Daily client and team member interaction
  • Career development and talent management of team members
  • Provide training to team members
  • Manage/Own special projects as required
  • Internal responsibilities (status reports, time tracking, etc.)
  • Assists with the enhancement of investor and KYC portal features and functions

What technical skills, experience, and qualifications do you need?

  • Bachelor’s degree in a relevant field, such as business, legal, accounting or finance; MBA preferred
  • Proven inspirational leader and manager of people, with experience of managing and developing effective teams, managing and planning resources to achieve aggressive goals in a fast-paced and ever-changing environment
  • Industry experience with a proven track record of streamlining and improving a service operation
  • A history of exceptional industry forecasting and successful budget management that can determine ways to increase a service operation’s efficiency
  • The ideal candidate will have experience leading global teams in multiple jurisdictions
  • Robust analytical, problem-solving, and troubleshooting skills
  • Project management experience a plus
  • Proactive and dynamic personality
  • Global compliance experience a plus
  • Global Investor Services experience a plus
  • Knowledge of Global Private Equity markets, regulatory and compliance mandates a plus
  • Able to multitask and perform tasks under strict deadlines
  • Experience delegating, training, and supervising multiple staff

Why work with CSC?

At CSC, compensation depends on several factors, including job location and the knowledge and experience of each individual. A reasonable estimate of the current range is $120,000 to $165,000.

We’re always looking ahead, finding ways to improve and anticipate the future needs of our clients. Curiosity fuels our innovation, and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.

CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. Our more than 8,000 colleagues around the globe are empowered to bring the right solutions to market to meet client demand.

  • CSC is a great place to work with smart and dedicated people. We’ve been voted a Top Workplace every year since 2006 and are a National Top Workplace in the U.S. for the second consecutive year and Best Place to Work in India.
  • We offer challenging work and career opportunities. Many positions are filled with internal moves and employee referrals.
  • Employees are eligible for an annual success-sharing bonus or commission plans based on role and individual performance.
  • CSC offers excellent benefits, including medical, dental, and life insurance, flexible spending and health savings accounts. We also offer you a 401(k) with 6% employer match, paid time off, tuition reimbursement, and more.
  • Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus.
  • We offer flexible schedules and remote options for available positions. It’s an exciting time for us in terms of growth and expansion.
  • We strive to boost the power of our diversity by ensuring that all our colleagues feel a sense of belonging. Our Strategic Equality Alliance fosters a culture of inclusion regardless of race, ethnicity, religion, gender identity, or sexual orientation. It provides networking, learning, and development opportunities through our employee resource groups.
  • CSC Gives Back, our philanthropic program, is committed to making the communities in which we live and work better off tomorrow than they are today.

CSC

$$$

ABOUT POET

At POET, it is our mission to be good stewards of the Earth by converting renewable resources to energy and other valuable goods as effectively as humanly possible. For over thirty years our drive and passion to change the world has enabled us to become the largest producer and marketer of bioethanol and leader in bio-based products in the world. Beyond our world-class culture, POET team members enjoy competitive pay and benefits including;

  • Attractive Relocation Assistance and Bonus Programs for qualifying positions and/or locations
  • Competitive pay, including shift premium pay for qualifying positions
  • Quarterly Profit-Sharing Bonuses, and Bi-Annual Incentive Bonuses
  • Individual and family plans for health, dental, & vision insurance, including a generous employer Health Savings Account contribution
  • Paid Parental Leave
  • A multifaceted wellness program encompassing the whole person – mentally, physically, and spiritually
  • Onsite fitness centers or fitness reimbursements
  • 401K with company match
  • Paid time off and paid holidays
  • Tuition reimbursement
  • Excellent work-life balance with a ‘family-first’ culture
  • Discounted home and auto insurance

JOB SUMMARY

This role leads POET’s payroll, benefits, HRIS, compensation process, compliance, and shared services functions to make this all happen. POET prides itself on creating a family-like world-class team member experience. As the Director of People and Culture Operations, you will lead a team of people dedicated to making the moments that matter to our team members memorable and exciting. This role starts every day thinking about how they can improve the experience journey, make our team more effective and efficient, and make POET a most attractive place to work.

AREAS OF FOCUS IN HR: This role leads POET’s payroll, benefits, HRIS, compensation process, compliance, and shared services functions to make this all happen.

WORK LOCATION: This role would be onsite as it’s a leadership role on the People & Culture Leadership Team at POET Headquarters.

DURING A TYPICAL DAY

  • Direct, develop, and coach team members to high performance and reaching their full potential.
  • Develop and execute a comprehensive HR operations strategy that supports POET’s overall business strategy. Identify and implement innovative solutions to improve HR processes, workflows, policies, and systems to enhance efficiency, effectiveness, and team member experience. Implement tools and technologies to automate and standardize HR processes where applicable.
  • Oversee the selection, implementation, and maintenance of HR information systems, including HRIS, payroll, timekeeping, compensation, and other related systems. Continuously evaluate and enhance system capabilities to streamline HR processes and improve data accuracy and reporting.
  • Work closely with other leaders to ensure that the HRIS system is fully integrated with other HR programs, including talent acquisition, learning management, and compensation.
  • Manage the implementation of new HRIS modules and upgrades, including the design and testing of new functionality, data conversions, and system integrations.
  • Ensure compliance with applicable labor laws, regulations, and internal policies. Develop, review, and update HR policies and procedures to ensure legal compliance and alignment with industry best practices.
  • Reviewing and analyzing business metrics including data on retention and team member experience to recommend systemic improvements.
  • Oversee a competitive total rewards program to attract and retain highly motivated people. Ensure the benefits program is well communicated to current and prospective team members.
  • Ensure that our base compensation and incentive programs are market competitive and aligned with business strategies.
  • Oversee activities of payroll to ensure accurate and timely payment, taxes, and reporting. Ensure compliance with payroll laws and regulations at the local, state, and federal level. Serves as POET’s payroll liaison for external requests as well as internal stakeholders.
  • Manage Shared Services by establishing, communicating, and monitoring customer service processes. Evaluate efficiency of internal Shared Services processes and make suggested improvements based on data. Ensure Personnel Records are accurate and current. Manage workflow, work schedules, and assignments to ensure efficient operation and a high-quality team member experience.
  • Conduct periodic audits to ensure compliance with HR policies, procedures, and regulatory requirements. Partner with internal and external stakeholders to address and resolve any compliance issues or discrepancies.
  • Since we’re all about teamwork and getting the job done, your skill may be put to a lot of other uses!

STRENGTHS OF A SUCCESSFUL CANDIDATE

  • You have a Bachelor’s degree in Human Resources, Business, Finance, Psychology, or another related field.
  • SHRM-CP or SHRM-SCP (preferred) certified. Certified Payroll Professional (preferred).
  • You have 10+ years of experience, including leading payroll, benefits, and other HR professionals. It is strongly preferred that have led an HR Shared Services function.
  • You have broad knowledge of HR policies, practices, disciplines, and the full employee lifecycle.
  • You have extensive knowledge of an HRIS (UKG or Workday preferred).
  • You are highly self-aware and are well-adjusted, you have command over intense situations.
  • You have grit and resilience, the ability to persevere and rally teams to achieve extraordinary results.
  • You are a change agent, you can anticipate, mobilize, and lead through change.
  • You have strong communication skills, both written and verbal, that appeal to a wide range of audiences, from the front line to executives.
  • You develop team members by encouraging individual initiative to achieve personal and organizational goals.
  • You can manage conflict for positive outcomes and are able to navigate ambiguous situations.
  • You are adaptable and open-minded to flourish in an entrepreneurial environment.
  • You are dedicated to honesty, confidentiality, and ethical behavior in all business matters and assignments.
  • You have a demonstrated ability to analyze data and make data-based decisions to improve HR outcomes. You consistently deliver distinctive value for your customers.
  • You are curious with a passion to learn and change the world – Never Satisfied.

GROWTH OPPORTUNITIES WITHIN POET

At POET we believe in developing our team members to their highest potential and recognizing contributions that add value to the organization. Each new team member’s position and compensation are carefully determined by considering their unique qualifications and skillset.

WORK ENVIRONMENT

  • At POET we believe in the power of human connection, this role is most effective in the community at the office.
  • Culture is king at POET. We’re all on the same team. We always communicate. And we park our egos at the door. These aren’t just slogans on our walls. It’s the way we do things at POET.
  • Up to 10% travel will be part of the norm for this position. At times overnight travel may be required.
  • This position operates in an office environment working at a personal computer where you may sit or stand.

#payroll #operations #humanresources #totalrewards #workday #UKG #operationsleader #HRleader

POET

$$$

Head of Digital Services

Do you have a passion for paid search (SEM/PPC) and have leadership agency experience? Do you want a job where you manage multiple accounts, help hire and grow team members and an agency, and get rewarded for your achievements? We are one of San Diego’s fastest growing digital agencies and we are looking for a digital leader.  At PPC Force, we pride ourselves on providing career development opportunities for all our members, with a special focus on training and developing talent. The successful candidate will be friendly, passionate about being better than the competition, want to strive for success, and have a desire to question everything. An analytical mindset coupled with a creative flair is a must for this role along with the willingness to take a risk. The overall purpose of this role is to support the team’s growth in implementing the PPC strategy for a range of entities.

Summary of the role: the Digital Director is responsible for overseeing a team that manages the day-to-day administration of marketing and advertising initiatives. Taking a hands-on approach, they are instrumental in the development of our portfolio and team members. 

Role and Responsibilities:

Client Relations:

  • Monitor client business daily/weekly to ensure strategy & metrics are successful
  • Develop strong relationships with senior level Client(s) responsible for development of advertising programs establishing regular communication to ensure expectations are met
  • Anticipate Client needs, keeping the agency in the position of leading rather than following
  • Counsel with senior level Client(s) on any potential changes
  • Keep Agency management informed of status of Client relations, including personnel changes and issues pertaining to Agency performance
  • Establish continuing staff training programs that insure continued growth of staff working on Client business
  • Advise on website changes needed to optimize conversion rates

Digital Account Management

Create, maintain, and optimize paid search campaigns across Google and Bing including:

  • Keyword Research
  • Ad Creation and Testing
  • Quality Score Improvements
  • Bid Management
  • Conversion Optimization and Tracking
  • Budget management to maximize sales
  • Reporting and ROI tracking
  • Client management & communication
  • Following trends and testing new solutions

Agency Management/Revenue Growth

  • Research & Map new digital opportunities to offer our clients
  • Participate in new clients meeting 
  • Play a central role in the agency development and management including its strategic direction

Essential Experience:

  • Bachelor’s Degree in Marketing, Advertising, Communications or relevant, equivalent experience.
  • At least 7 years’ experience in the area of pay per click (PPC) on Google & Bing
  • 2+ years experience as an Account Director or Account Supervisor in an agency
  • Possess a thorough understanding of the overall media environment
  • A strong account management background, including past experience managing client accounts and supervising account teams
  • Proven leadership abilities and managerial experience as a disciplined team leader. Strong coaching and mentoring skills
  • Experience identifying superior business building opportunities
  • Experience of managing budgets, clients and associates
  • A strong sense of urgency and commitment to get the job done quickly and with high quality
  • Strong command of tracking and analytics 
  • You are good with spreadsheets and potentially project tools (nice to have).
  • Analytical, forensic approach to campaign analysis, site review, and strategy building.
  • Good written and spoken communication skills, confident to speak to people and create great relationships with people at all levels of an organization
  • Strong analytical and numerical skills – you see patterns easily
  • Ability to prioritize and organize workload

The responsibilities are many, various, and not limited to those written in this document

Ppc Force INC

$$$

We are seeking a dynamic and experienced Booking Agent to join our thriving record label, Bisaria Records. As part of the Bisaria Company, which also includes our high-impact digital marketing solutions arm, Bisaria Digital, you’ll be at the forefront of the dance and electronic music scene. In this role, you will leverage your industry knowledge and network to secure diverse performance opportunities for our artists, both locally and internationally. Your excellent negotiation skills and attention to detail will be key in managing contracts and logistics, ensuring smooth execution of events. If you’re passionate about electronic music and thrive in a fast-paced, collaborative environment, we’d love to hear from you.

records.bisaria.co

Responsibilities:

– Establish and maintain relationships with key industry contacts such as promoters, booking coordinators, talent buyers, venue owners, event organizers, and clubs

– Assist in the creation and issuance of artist contracts and addendums, and manage contract and deposit tracking

– Create and maintain artist show files and guest lists

– Research, pursue, and secure diverse performance opportunities for our artists, both locally and internationally

– Act as the point of contact and intermediary between our artists and potential clients, facilitating communication and negotiations

– Negotiate contracts that align with the interests of both parties, including fees, terms, and logistics

– Manage all logistical aspects of bookings, such as scheduling, travel arrangements, accommodations, technical requirements, and any other necessary arrangements

– Provide excellent customer service, ensuring client satisfaction throughout the booking process

– Stay up-to-date with industry trends, market demands, and competitive landscapes to identify new opportunities

– Collaborate with artists, management, and marketing teams to align booking strategies with overall organizational goals and support artist development

Qualifications:

– 1-3 years of experience booking live shows

– Strong understanding of the electronic music industry, including venues, event organizers, promoters, and current trends in the market

– Excellent networking and communication skills to establish relationships with key industry contacts and maintain professional correspondence with clients and artists

– Proficient sales and negotiation skills to secure bookings, close deals, and achieve favorable terms for both our artists and clients

– Strong organizational and time management skills to manage multiple bookings, coordinate logistics, and ensure smooth execution of events within specified timelines

– Meticulous attention to detail and proactive problem-solving skills

– Ability to collaborate effectively with various teams and adapt to a fast-paced, dynamic environment

– Professional demeanor, including punctuality, reliability, and the ability to maintain confidentiality

Compensation:

– Hourly + 15% commission per approved paid show

NOTE: Please email a copy of your resume to [email protected]

Bisaria & Co.

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