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  • Washington

Derflan is hiring a Business Program Manager: Employee Engagement, Change Management Communications for a contract role with our client Microsoft. This role requires that you have been employed by Microsoft in the past. (FTE or Contract and have a fresh 18 Mo V- Available.)

Start date: ASAP

End date: 6/30/2024

Hours: 40 hr/wk

Salary: $125,000-$132,000

Location: Onsite preferred, remote okay

REQUIRED 1+ years employed by Microsoft. (FTE or Contract)

Must have a fresh 18 Mo V- available

DESCRIPTION

Business Program Manager: Employee Engagement, Change Management Communications

The person in this role has experience in employee engagement, change management and communications. This PM on our Business Ops and Programs team will be responsible for ensuring that in an organization of constant change, there is human-centered approach to our Program Portfolio Management with thoughtful change management strategies that drive the transformational business outcomes and care for our employee experience as initiatives are launched and embedded.

Responsibilities:

• Orchestrates the global program management operations that connect and enable communities (ie: Senior Leadership Community Councils, Independent Contributor Principal Tech Talent, or Manager Advisory Boards), working to influence a culture of empowerment, growth, inclusion and belonging within the global CSS Apps & Infrastructure organization. Responsible for strategy development and execution, site engagement, leader development, SLC community building, and coordinating day-to-day operations for the Apps & Infra community experience priorities.

• Define, implement and manage a Business Representative Framework to align with our strategic priorities and Senior Leadership Community, taking into account their capabilities, experiences, skills, interests and passion areas so we connect our leaders to our most important work in a way that helps develop change agents and a culture of inclusion, and builds our bench of emerging leaders.

  • Lead the creation and management of a change plan, creating communication plans for global enterprise “people, process or tooling” initiatives (estimate 6-12 initiatives in our portfolio at any given time.)

• Help our communications team and site leaders build local energy, cohesion, and connection through our Site Visit strategy.

Skills and experience:

• Demonstrated capability to translate business strategies into critical talent and workforce strategies/ initiatives.

• A solid understanding of how people go through a change and the change process.

• Demonstrated experience with change management principles, methodologies and tools.

• Ability to innovate and challenge current norms to drive change in the organization and work with people of varying backgrounds and organizational levels.

• Highly flexible and adaptable to changing structures and priorities.

• Demonstrated experience in program development/design that is customizable and scalable; able to effectively tailor and present initiatives to a diverse group of constituents.

• Analytical and critical thinking skills, and the ability to organize, analyze and summarize with superior writing and editing skills.

• Ability to independently plan, organize, schedule, coordinate and make decisions and judgment relating to assigned projects and other responsibilities.

• Commitment to diverse and inclusive engagement and an ability to connect with others and cultivate relationships based on mutual trust and respect.

• Ability to anticipate and avoid issues and to negotiate effectively.

• Ability to anticipate future needs and opportunities, and make decisions in a fast-paced, rapidly-changing business environment.

• Enthusiastic team player that builds a positive, collaborative work environment and relationships.

• Expertise in both visual and written communications – strong PowerPoint and SharePoint skills, exposure to ADO appreciated but not expected.

• Participates in or manages projects led by the Engagement team as needed

REQUIREMENTS

MUST HAVE:

  1. Msft suite of products experience – 2-4 years of experience
  2. Experience with PMO process phases and toolset – 2-4 years of experience
  3. building dashboards and effective outcomes communications with roadmaps etc. – 2-4 years of experience
  4. Bachelor’s degree in Business Administration or a related field

PREFERRED:

  1. PMI or PMP certification preferred
  2. Experience working on building portfolio function for a PMO team, meaning setting up operations so team can function well
  3. No job hopping

Skills and experience – MUST HAVE

• Demonstrated capability to translate business strategies into critical talent and workforce strategies/ initiatives.

• A solid understanding of how people go through a change and the change process.

• Demonstrated experience with change management principles, methodologies and tools.

• Ability to innovate and challenge current norms to drive change in the organization and work with people of varying backgrounds and organizational levels.

• Highly flexible and adaptable to changing structures and priorities.

• Demonstrated experience in program development/design that is customizable and scalable; able to effectively tailor and present initiatives to a diverse group of constituents.

• Analytical and critical thinking skills, and the ability to organize, analyze and summarize with superior writing and editing skills.

• Ability to independently plan, organize, schedule, coordinate and make decisions and judgment relating to assigned projects and other responsibilities.

• Commitment to diverse and inclusive engagement and an ability to connect with others and cultivate relationships based on mutual trust and respect.

• Ability to anticipate and avoid issues and to negotiate effectively.

• Ability to anticipate future needs and opportunities, and make decisions in a fast-paced, rapidly-changing business environment.

• Enthusiastic team player that builds a positive, collaborative work environment and relationships.

• Expertise in both visual and written communications – strong PowerPoint and SharePoint skills, exposure to ADO appreciated but not expected.

• Participates in or manages projects led by the Engagement team as needed

TYPICAL DAY IN THE ROLE

• Typical task breakdown and operating rhythm – 40% meetings, 30% online collaborative, 30% independent and producing outputs

Interaction level with sponsor/team – high

Chance for extension later? – unsure right now

Expected working hours – 40 HRs, Mon-Fri

Location Requirements & EC Details – Remote okay, prefer onsite

BACKGROUND

  • Business group – Apps Infra Mgmt_Fixed US
  • Purpose of this team – lead the business ops and program portfolio team, does all of the CSS apps and infra business annual planning, and day to day business operations manages portfolio of organization wide initiatives.
  • Reason for the request – backfill
  • Surrounding team & key projects – complex initiatives that improve the people process, tooling experiences for our employees globally. Scheduling and routing initiatives to improve efficiency.

Derflan, Inc.t

Hi hope you are doing well,

We have an immediate requirement from with our client , please go through below role. If you are interested, please share your resume with contact details to Jagadishwar.Nagam@cigniti.com

Title: Communications Project Manager

Location: Renton, WA

Duration: Contract

The Communications Specialist, as part of the ERP change management team, will play a pivotal role in managing internal communications for the ERP team, stakeholders, and executives within Providence, as well as external communications regarding ERP organization’s efforts and strategic projects.

The key activities that the Communications Specialist will be responsible for are as follows:

Internal Communications / Engagement

o Develop and implement internal communication strategies to keep the team, stakeholders, leadership informed about the ERP organization’s updates including strategic project updates

o Collaborate with various stakeholders to gather information and create compelling communications, such as emails, newsletters, PowerPoint slides, SharePoint pages, and videos

o Manage through communications / engagement activities required to support overarching change management efforts for strategic ERP projects

o Support community relations efforts, including coordinating and staffing events, as well as creating and acquiring collateral and other materials

External Communications

o Craft engaging and informative social media posts and messages that promote the ERP organization’s brand and thought leadership

o Stay up-to-date with industry trends and social media best practices to enhance the ERP organization’s online presence

o Write and edit compelling articles that showcase the ERP organization’s offerings, services, and thought leadership

General

o Utilize in-depth knowledge of ERP and enterprise-wide system transformations to tailor communications that resonate with the target audience, including internal teams and industry stakeholders

o Monitor and improve the delivery of information and messaging in the communications deliverables

o Collaborate with other communications and PR counterparts to coordinate alignment in activities and messaging

o Independently plan and complete tasks and assignments on time

Seeking someone with the following qualifications

• Education and experience in communications, journalism, or a related field

• Proven experience as a communications specialist or in a similar role

• Exceptional writing, editing, and proofreading skills with attention to detail

• Ability to communicate complex ideas in a clear and concise manner

• Excellent organizational and project management skills, with the ability to handle multiple tasks and deadlines

• Strong interpersonal skills to collaborate effectively with various stakeholders

• Creative mindset and a proactive approach to problem-solving

• Knowledge of ERP / enterprise-scale IT organization is a plus

• Strong PowerPoint design skills is a plus

• Strong knowledge in video editing and creation is a plus

Cigniti Technologies

Role & Location

Email Marketing Project Manager, Bellevue, WA

Required Skills

CRM Functional Marketing Processes; mark

Good to have skills

Digital : Adobe Campaign; CRM Functional Marketing Processes

Technical/Functional skills

  • 2+ years of extensive hands on experience in Email marketing tools such as Salesforce Marketing Cloud, Adobe Campaign or any other CRM tool.
  • Debugging and troubleshooting.
  • Ability to deal well with ambiguous/undefined problems; ability to think abstractly.
  • Familiarity with project management tracking tools like ADO, Jira, etc.
  • Availability for urgent pull/push campaigns off regular business hours
  • Ability to multi-task and stakeholder management to thrive dynamic business environment.
  • Experience working across multiple agencies and teams.
  • Extremely detail-oriented approach with strong analytical skills
  • Strong QA skills
  • Ownership of projects and actions
  • Extensive understanding of Email Marketing, Mobile, and Web Marketing Business practices
  • Knowledge of end to end Campaign Management processes
  • Excellent technical & analytical skills with strong business acumen
  • Previous experience working with Microsoft will be an added advantage.
  • Passion to drive improvement in the overall customer experience.

Responsibilities

  • Provide best practice oversight and assistance in design and set up of automated marketing campaigns, reporting throughout the customer life cycle and improve processes across platforms.
  • Collaborate with other teams (agencies & data) to maximize available resources for client support and successful outcomes.
  • Track ongoing progress of projects and deliver timely updates to clients.
  • Manage all technical aspects of marketing automation and CRM integration. Communicate issues and technical roadblocks effectively
  • Be knowledgeable on email best practices, technologies and trends. Ensure emails follow CAN-SPAM best practices and GDPR compliance.
  • Monitor internal testing results and industry best practices. Integrate learning to ensure optimal email results, improved email deliverability, and compliance around permission-based marketing

Experience

5

Location

USA-WA
Tata Consultancy Services

Required Skills and Experience *

– 5+ years in Customer Service

– Good typing skills: 40+ words per minute (8000 kph alphanumeric score)

– High School Diploma or equivalent

– Work hybrid in Bellevue office

Nice to Have Skills and Experience

– previous lead expereince

Job Description *

A client in the Bellevue, Washington area is looking for a Customer Service Lead to join their team! Their responsibilities will include but not be limited to:

– Be a primary contact for clients for day-to-day operational questions and support. Work with Supervisor, other department personnel, and subject matter experts to execute client requests in an effective manner

– Provide support, training, and technical advice to lower-level positions. Gain product knowledge and training to back up Customer Service Representatives role by servicing phone calls, performing data entry into our insurance-tracking database, and responding to emails.

– Work to provide timely resolution/response to escalated customer/client needs. Documents processes used to correct issues.

– Interact with customers/clients to provide information in response to complex inquiries (telephone, email, mail, etc.) about products or services.

– Utilize computer systems for tracking, document questions/responses, information gathering and/or troubleshooting. Monitor Average Speed of Answer (ASA) to ensure adequate staffing; including scheduling department meetings and following up with representatives scheduled to take calls if not online.

– Be responsible for the processing of complex transactions. Transaction processing may be specified by authority/guidelines.

Insight Global

Job description

Marketing & Event Coordinator

A rapidly expanding practice, strong relationships, and a strong reputation within our community are key components to the growth of Molen Orthodontics. We are looking for someone to help us cultivate these relationships and be responsible for driving new patient growth each month through events, patient and employee referral programs.

If you love fast-paced work environments, are open to growing and learning new things each day, and are ready to build the next household staple brand name in Orthodontics – this is the job and team for you. We are looking for that magic combination between field marketing, event planner, and organizer.

This position is Full Time 40 Hours a week. Monday through Friday, 8 – 5 pm with weekends or evenings for event management.

RESPONSIBILITIES

  • As the Event Coordinator, your mission is to plan, prepare, and execute successful events within our community to attract new leads and grow new patient counts.
  • Set Event goals and regularly hit goals of new patients/leads to join our practice.
  • Create and maintain monthly, quarterly and yearly event reporting analytics
  • Stay within the marketing budget and utilize the best possible use of resources to ensure success.
  • Able to quickly troubleshoot and problem solve when needed.
  • Continuously have your finger on the pulse with what is happening with our community throughout the year and stay on top of seasons, trends, and practice campaigns.
  • Work to partner with dental offices for events, Continuing Education nights, etc. How can we help them promote?
  • Create, execute and report on events designed for increased new patient referrals.
  • Establish sales and new patient goals with an outline for each event to maximize profits and decrease risks (ex: watch payroll hours and material costs versus goals).
  • Work to streamline the flow of events, with all details worked out prior and well thought out timelines and materials.
  • Brainstorm and creative thinking when planning ways to promote events.
  • Ensure that all materials and printed collateral for events have been requested in advance by department deadlines. If needed, inventory and record supplies being returned.
  • Responsible for ensuring that all events are booked to capacity to maximize profits and efforts.
  • Create, implement and manage quarterly contests for existing patients.
  • Continuously have a growth-minded outlook. How am I marketing Molen Orthodontics with this action?
  • Manage and turn donation and sponsorship requests within a 1 week time period. Always be searching for ways that these can result in new patient referrals. (Ex: can we get our banner up? How can we benefit/advertise and move the needle from this sponsorship etc.).
  • Responsible to attend and cultivate relationships within our local chamber of commerce meetings. Continually looking for opportunities to partner with other local businesses.
  • Manage Sports Teams Sponsorships and execute partnerships
  • Assemble backpacks/folders and prepare event materials as needed

YOU ARE A GREAT FIT IF YOU

  • Have excellent organizational skills
  • Are social and love to connect with other people
  • Are a creative thinkers with excellent communication skills
  • Have contagious enthusiasm, unmatched professionalism, and an innate passion for community and growing referrals
  • Are meticulous in your work, self-disciplined and self-motivated (we don’t micro-manage!)
  • Continuously seek new opportunities to add value and grow
  • Are results-oriented with analytical skills to measure and evaluate campaign success
  • Thrive in a small, collaborative team
  • Are able to adapt and juggle multiple projects while meeting deadlines
  • Seek to understand our strategy, market, consumers, suppliers, and the areas for stronger development
  • Understand that we are a small group and sometimes perform duties not listed on our job descriptions
  • Able to commit to many weekend events throughout the year

QUALIFICATIONS

  • High school diploma or GED
  • AA or BA preferred in relevant field preferred but not required
  • 2+ years on the job experience in marketing/events
  • Be available for in-person interview and job shadow

Pay based on experience.

Job Type: Full-time

Job Type: Full-time

Pay: $22 – $25.00 per hour

Molen Orthodontics

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CarMax, the way your career should be!

Work Location and Arrangement: Work location is flexible if within 100 miles of the Richmond, VA Technology Innovation Center, Dallas Technology Hub or Atlanta, GA CarMax Auto Finance Office if approved by the Company.

8116 – Midtown Office – 2220 W. Broad Street, Richmond, Virginia, 23220

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

Manager, Retail Strategy & Analytics:

About The Team

The Retail Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax’s $20B retail sales business. CarMax’s retail business is undergoing an exciting eCommerce & omnichannel transformation which is helping us extend our market leadership while positioning us for future growth. The Retail Strategy team is at the center of this transformation and is focused on driving a cohesive end to end omni channel experience as customers shop on our website, with our contact center, and in our stores.

Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values:

Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work

Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience

Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives

Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as the industry leader

About The Role

Buying a car is a major, exciting purchase for customers which involves many steps & considerations from researching vehicles online, to understanding financing, to ultimately buying that perfect car – Each year, millions of customers come to CarMax searching for their perfect car. The Retail Strategy team leverages data, analytics, and strategy to help ensure customers receive a great experience today while driving CarMax’s eCommerce & omnichannel transformation.

There are several sub-teams on Retail Strategy who focus on the different parts of the retail shopping journey. As a Manager in Retail Strategy, you will work with business partners in our Product, Technology and Operations departments to help drive the retail business forward on a team focused on one of these areas:

  • Web Strategy – Works to analyze, understand, and inform priorities to optimize customers’ upper funnel search & finance experiences on CarMax’s digital properties
  • Product Strategy – Works to build & enhance online progression steps that allow customers to complete as much of the car buying process online as desired
  • Customer Experience Center (CEC) Strategy – Works to ensure CarMax’s contact center provides exceptional service to customers needing assistance via phone, text or chat while shopping remotely for a vehicle
  • Sales Strategy – Works to ensure the in-store shopping experience for all customers is exceptional, regardless of they completed steps of the buying process online
  • Business Operations Strategy – Works to enable a fast & easy process for customers in store when they are ready to transact

What You Will Do – Essential Responsibilities

  • Be a thought leader who helps set the strategic direction for business partners in Product, Technology and Operations
  • Partner across the business to ensure the strategy of all teams you support ladders to CarMax’s overall retail vision
  • Develop & enhance analytical tools, such as data sets, models, reports, and dashboards, utilizing them to monitor performance and drive ongoing performance
  • Generate value-creating ideas and work with business partners to prioritize and activate against these ideas
  • Design & analyze tests to evaluate the effectiveness of changes to our products and operations

Qualifications and Requirements

Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required:

  • A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysis
  • Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, or Tableau
  • Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations
  • Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity
  • Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed level
  • Four or more years of experience in an analytical or strategic role
  • Four-year undergraduate degree with strong academic performance

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

CarMax

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Taphandles is a high energy, highly collaborative product design and manufacturing company with operations in the US, Asia, and Europe. Our experience and capabilities make us the leader in supporting the beverage industry with the most innovative and unique marketing products available.

The Marketing & Administrative Coordinator is a multifaceted role responsible for supporting a variety of tasks/activities including customer relations and service, marketing support, office administration, and events coordination to deliver great customer service and maintain Taphandles culture in the office.

The ideal candidate will enjoy working on many different tasks, interacting with departments across the company, and is solution-oriented, positive, energetic, and personable. The candidate we are seeking is also highly organized, motivated and works well independently or as part of a team. Standard hours for this role Monday-Friday, 7:30 AM – 4:30 PM Pacific Time at Taphandles headquarters in Seattle, WA.

Responsibilities include but are not limited to:

Customer relations, marketing support, and events (approx. 60%)

  • Creating a great customer experience by managing incoming calls/inquiries, qualifying and/or problem-solving real-time, and/or routing to appropriate team member/department.
  • Planning and supporting execution of Company events and team activities.
  • Management of marketing samples and organization.
  • Supporting customer engagement on Company social media to drive lead generation.
  • Lead entry in CRM and order processing support.
  • Receiving or shipping of marketing samples.
  • Maintaining knowledge of department and team structures as well as Company capabilities processes to support customer inquiries.
  • Additional duties and/or projects, as assigned.

Office administration (approx. 40%)

  • Welcoming and coordinating customers/visitors to the office.
  • Liaising with building staff regarding facilities.
  • Overseeing and maintaining office supplies, kitchen supplies, and coordinating with other internal stakeholders and/or 3rd parties as needed to ensure smooth office operations.
  • Owning the Taphandles Beverage Program (both “morning” and “happy hour” beverages), and support associated events, including research, supply, maintenance, and weekly beverage newsletter creation/communication. Liaise with team members or customers to support associated events, if applicable.
  • Working with key stakeholders on office decoration and/or improvement initiatives, and tracking thereof, to reflect Taphandles brand, customers, and culture.
  • Leading organization and cleanliness of shared/community spaces in the office to ensure a welcoming, professional environment for customers, visitors, and team members. Support the creation and placement of signage. Identify opportunities for improved organization of shared/community spaces (entry, canteen, kitchenette, office supply area, hoteling stations, etc.)
  • Participating as a key stakeholder and member of the Taphandles Safety Committee.
  • Additional duties and/or projects, as assigned.

Your Experience/Knowledge/Skills

  • Associate’s degree or equivalent post-secondary curriculum in business/marketing or communications and two years’ experience supporting sales/marketing teams. Bachelor’s degree business, marketing, communications, psychology or related field preferred.
  • Highly proficient in MS Office.
  • Proficient answering and routing phone calls, and electronic (email) inquiries.
  • Excellent communication and interpersonal skills, both written and verbal.
  • Strong attention to detail and a desire to deliver an exceptional customer experience.
  • Self-motivated, enthusiastic, team player that enjoys collaboration and taking ownership.
  • Highly organized and able to manage a variety of tasks concurrently.
  • Effective time management skills and an ability to meet deadlines.
  • Experience with Customer Relationship Management (CRM) software a plus but not required.
  • Experience with order processing and inventory management in Enterprise Resource Planning software (ERP) software a plus but not required.

Taphandles

$$$

About the Team (Hearst E-Commerce)

Hearst is a leading global, diversified media, information, and services company. Its major interests include: a large consumer media portfolio, including 300 magazines, 24 daily and 42 weekly newspapers, 33 broadcast TV stations, content production services, and ownership interests in ESPN and A&E; the global financial services company Fitch Group; Hearst Health, a provider of decision support data and software supporting healthcare; and Hearst Transportation, an industry leader in fleet and repair data.

Hearst E-commerce is a newly formed organization focused on developing and supporting E-Commerce across Hearst’s consumer media portfolio. Our goal is to make it easier to buy all the goods and services our thousands of journalists research every day. We work across a range of focus areas, including building and operating marketplaces, creating performance advertising tools, to helping develop editorial tools to simplify content creation workflows. This breadth helps give our team unique perspectives into the needs of Hearst’s reader and viewership across the globe.

As a member of the larger Hearst community, our team is focused on developing a supportive, inclusive culture, and giving back to our communities. Hearst employees have access to extensive training and development opportunities, ranging from robust internship, mentorship, and sponsorship programs to unique opportunities to partner with emerging women-led startups in media, technology and data funded through HearstLab, one of our venture investment groups. Our community support includes the Hearst Foundation, which has overseen more than $1.3 billion in grants to build healthy, productive, and inspiriting opportunities, to our corporate donation matching.

Your Impact

The Hearst E-Commerce team is looking for an experienced Senior Principal Product Manager to lead product management for our e-commerce advertising efforts across Hearst Magazines, Television and Newspapers.

As the Senior Principal Product Manager, you will be responsible for all relevant features and customer experiences in your space. With that, you will partner and collaborate with UX design, engineering, and our business partners to ideate and bring to life new experiences for our customers. You will build and own the associated product strategy that is based on data, customer insights, and market research. The role requires a unique blend of business and technical savvy – a big picture vision as well as the drive and attention to detail that transforms vision into a reality.

The ideal candidate is a customer-obsessed and curious owner that embraces data-driven product strategy and rapid experimentation. Our team will be focused on core experiences that support a wide spectrum of customer types – as such, you should be someone excited about exploring the varying engagement and shopping behaviors across regions, industries, and customer segments. You should have excellent communication skills that span from visual documentation to verbal presentation of complex ideas in easy-to-understand ways. With our many partners across multiple Hearst organizations, you should also have comfort in collaborating and presenting concepts from junior to executive stakeholders. You will also have a track record of collaborating effectively with developers to define and build new technology and new experiences for customers

If you’re interested in a startup environment with an opportunity to define new customer experiences in support of our many Hearst media brands, then this may be the role for you.

Your Responsibilities

  • Scope and define the relevant market and customer segments, as well as associated opportunity analysis
  • Collect insights on customers and industry trends to support data-based decision making
  • Collaborate with executive leadership and internal partners to define and deliver the product vision
  • Build mechanisms to understand customers, audit roadmaps, measure success, and deliver features at the highest quality bar.
  • Drive aggressive execution, staying ahead of dependencies, making smart tradeoffs, coordinating dependencies, and maintaining communication throughout the organization to guarantee a smooth and efficient product delivery.
  • Collaborate with relevant business, product and technical teams on go-to-market strategies.

About You

No two projects are alike, nor are two candidates. The following experiences are common within your peer group, but not strict requirements. We encourage all candidates with some applicable qualifications to apply.

  • 10+ years in a product management role in an online consumer-focused or e-commerce company, with an emphasis on digital advertising.
  • Familiarity with responsive, mobile-first, web application development and deployment.
  • Excellent communication (written and spoken), presentation, and interpersonal skills.
  • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive actions
  • Ability to collaborate and operate cross-functionally, establish credibility with stakeholders, and work with key internal and external partners to get things done.
  • Proven ability to lead multiple work streams simultaneously
  • Innovative problem solver, able to move quickly and think creatively in ambiguous environments
  • Ability to set and drive “think big” strategy, while also rolling up your sleeves and providing detailed guidance on individual projects

In accordance with applicable law, Hearst is required to include a reasonable estimate of the compensation for this role if hired in New York City. The reasonable estimate, if hired in New York City, is $230,000-$310,000. Please note this information is specific to those hired in New York City. If this role is open to candidates outside of New York City, the salary range would be aligned to that specific location. A final decision on the successful candidate’s starting salary will be based on a number of permissible, non-discriminatory factors, including but not limited to skills and experience, training, certifications, and education. Hearst provides a competitive benefits package, including medical, dental, vision, disability and life insurance, 401(k), paid holidays and paid time off, employee assistance programs, and more.

In accordance with applicable law, Hearst is required to include a reasonable estimate of the compensation for this role if hired in Washington. The reasonable estimate, if hired in Washington, is $230,000-$310,000. Please note this information is specific to those hired in Washington. If this role is open to candidates outside of Washington, the salary range would be aligned to that specific location. A final decision on the successful candidate’s starting salary will be based on a number of permissible, non-discriminatory factors, including but not limited to skills and experience, training, certifications, and education. Hearst provides a competitive benefits package, including medical, dental, vision, disability and life insurance, 401(k), paid time off (including 10 paid holidays, 15 days paid vacation, three personal days, and seven days of paid sick time), employee assistance programs, and more.

ABOUT US

Hearst is a leading global, diversified media, information and services company with more than 360 businesses. Its major interests include ownership in cable television networks such as A&E, HISTORY, Lifetime and ESPN; global financial services leader Fitch Group; Hearst Health, a group of medical information and services businesses; transportation assets including CAMP Systems International, a major provider of software-as-a-service solutions for managing maintenance of jets and helicopters; 33 television stations such as WCVB-TV in Boston and KCRA-TV in Sacramento, California, which reach a combined 19% of U.S. viewers; newspapers such as the Houston Chronicle, San Francisco Chronicle and Times Union (Albany, New York); more than 300 magazines around the world, including Cosmopolitan, ELLE, Men’s Health and Car and Driver, and digital services businesses such as iCrossing and KUBRA; and investments in emerging digital entertainment companies such as Complex Networks. To learn more about Hearst, visit hearst.com.

Hearst is an Equal Employment Opportunity employer. We do not discriminate in hiring on the basis of race, color, national origin, religion, creed, sex or gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, military or veteran status, or any other characteristic protected by federal, state, or local law.

Hearst

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About the Team (Hearst E-Commerce)

Hearst is a leading global, diversified media, information, and services company. Its major interests include: a large consumer media portfolio, including 300 magazines, 24 daily and 42 weekly newspapers, 33 broadcast TV stations, content production services, and ownership interests in ESPN and A&E; the global financial services company Fitch Group; Hearst Health, a provider of decision support data and software supporting healthcare; and Hearst Transportation, an industry leader in fleet and repair data.

Hearst E-commerce is a newly formed organization focused on developing and supporting E-Commerce across Hearst’s consumer media portfolio. Our goal is to make it easier to buy all the goods and services our thousands of journalists research every day. We work across a range of focus areas, including building and operating marketplaces, creating performance advertising tools, to helping develop editorial tools to simplify content creation workflows. This breadth helps give our team unique perspectives into the needs of Hearst’s reader and viewership across the globe.

As a member of the larger Hearst community, our team is focused on developing a supportive, inclusive culture, and giving back to our communities. Hearst employees have access to extensive training and development opportunities, ranging from robust internship, mentorship, and sponsorship programs to unique opportunities to partner with emerging women-led startups in media, technology and data funded through HearstLab, one of our venture investment groups. Our community support includes the Hearst Foundation, which has overseen more than $1.3 billion in grants to build healthy, productive, and inspiring opportunities, to our corporate donation matching.

Your Impact

The Hearst E-Commerce team is seeking an exceptional Senior Product Manager to lead and establish our product marketing and customer acquisition efforts for our e-commerce marketplaces across Hearst Magazines.

As a Senior Product Manager, Acquisition you will be responsible for creating strategic go-to-market product plans, positioning and messaging, drive impactful product launches, conduct market analysis and competitive research, and collaborate with cross-functional teams to promote our products across various marketing channels. You will partner and collaborate with product, UX design, UX research, engineering, and all business partners to ideate and bring life to new experiences for our customers. Ideal candidates can balance strategic thinking with outstanding execution and attention to detail. You are a confident communicator with a solid background in digital marketing and relevant industries. You love creating compelling stories that articulate products and features benefits and value, while balancing quantitative and qualitative factors.

If you’re interested in a startup environment with an opportunity to define new customer experiences in support of our many Hearst media brands, then this may be the role for you.

Your Responsibilities

  • Develop and execute a growth strategy to drive user acquisition and expand the marketplace’s customer base.
  • Create a set of successful channel strategies, roll out and analyze effective campaigns, and optimize performance over time.
  • Own marketing solutions across email, social media, and on-site traffic drivers. Will be a mix of product and delivering a marketing strategy through internal partner teams.
  • Implement, test, and iterate on feedback loops that gain trust between Hearst ecommerce & our users
  • Collaborate with cross-functional teams to align growth initiatives with overall business objectives.
  • Conceptualize and execute A/B tests and experiments to optimize user acquisition and conversion.
  • Drive aggressive execution, staying ahead of dependencies, making smart tradeoffs, coordinating dependencies, and maintaining communication throughout the organization to guarantee a smooth and efficient product delivery.

About You

No two projects are alike, nor are two candidates. The following experiences are common within your peer group, but not strict requirements. We encourage all candidates with some applicable qualifications to apply.

  • 4-7 years of experience in a product marketing management role or growth/acquisition in an online consumer-focused or ecommerce company, with an emphasis on consumer-facing experiences.
  • Product and user focused. You understand our users and center their needs when communicating the value and benefits of our products and features.
  • Excellent communicator (written and spoken), presentation, and interpersonal skills.
  • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive business outputs.
  • Ability to collaborate and operate cross-functionally, establish credibility with stakeholders, and work with key internal and external partners to get things done.
  • Proven ability to lead multiple work streams simultaneously
  • Innovative problem solver, able to move quickly and think creatively in ambiguous environments
  • Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion
  • Ability to set and drive “think big” strategy, while also rolling up your sleeves and providing detailed guidance on individual projects

In accordance with applicable law, Hearst is required to include a reasonable estimate of the compensation for this role if hired in New York City. The reasonable estimate, if hired in New York City, is $150,000-$175,000. Please note this information is specific to those hired in New York City. If this role is open to candidates outside of New York City, the salary range would be aligned to that specific location. A final decision on the successful candidate’s starting salary will be based on a number of permissible, non-discriminatory factors, including but not limited to skills and experience, training, certifications, and education. Hearst provides a competitive benefits package, including medical, dental, vision, disability and life insurance, 401(k), paid holidays and paid time off, employee assistance programs, and more.

In accordance with applicable law, Hearst is required to include a reasonable estimate of the compensation for this role if hired in Washington. The reasonable estimate, if hired in Washington, is $150,000-$175,000. Please note this information is specific to those hired in Washington. If this role is open to candidates outside of Washington, the salary range would be aligned to that specific location. A final decision on the successful candidate’s starting salary will be based on a number of permissible, non-discriminatory factors, including but not limited to skills and experience, training, certifications, and education. Hearst provides a competitive benefits package, including medical, dental, vision, disability and life insurance, 401(k), paid time off (including 10 paid holidays, 15 days paid vacation, three personal days, and seven days of paid sick time), employee assistance programs, and more.

ABOUT US

Hearst is a leading global, diversified media, information and services company with more than 360 businesses. Its major interests include ownership in cable television networks such as A&E, HISTORY, Lifetime and ESPN; global financial services leader Fitch Group; Hearst Health, a group of medical information and services businesses; transportation assets including CAMP Systems International, a major provider of software-as-a-service solutions for managing maintenance of jets and helicopters; 33 television stations such as WCVB-TV in Boston and KCRA-TV in Sacramento, California, which reach a combined 19% of U.S. viewers; newspapers such as the Houston Chronicle, San Francisco Chronicle and Times Union (Albany, New York); more than 300 magazines around the world, including Cosmopolitan, ELLE, Men’s Health and Car and Driver, and digital services businesses such as iCrossing and KUBRA; and investments in emerging digital entertainment companies such as Complex Networks. To learn more about Hearst, visit hearst.com.

Hearst is an Equal Employment Opportunity employer. We do not discriminate in hiring on the basis of race, color, national origin, religion, creed, sex or gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, military or veteran status, or any other characteristic protected by federal, state, or local law.

Hearst

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LHH is actively recruiting for a client to fill a fulltime Social Media Manager role. This role is fully onsite in the Everette office. The client is in the manufacturing industry, but this industry experience is not required. Pay is between $80,000-$90,000 annually. Benefit package included after 30 days.

Overview:

The client is seeking an experienced Social Media Manager who possesses a deep understanding of various social media platforms, trends, and audience behaviors. The ideal candidate will play a pivotal role in developing and executing our social media strategies, fostering meaningful connections with our audience, and amplifying our brand message across digital channels.

Responsibilities / Qualifications:

  • Bachelor’s degree in Marketing, Communications, Business, or a related field (or equivalent work experience).
  • 5+ years of dedicated social media experience.
  • The Ideal candidate will work across FB, Instagram, LinkedIn, Twitter, TikTok, Pinterest and the company blog.
  • The position will also oversee our brand ambassador program, which involves coordinating with unpaid partners who engage in this role in exchange for complimentary or discounted products. This entails managing relationships, facilitating the distribution of promotional materials and merchandise, and handling related tasks.
  • Someone who wants to explore new channels, continue to build.
  • Exceptional written and verbal communication skills, with an aptitude for crafting engaging and persuasive copy.
  • Proficiency in using social media management and analytics tools (e.g., Hootsuite, Buffer, Sprout Social, Google Analytics, etc.).
  • Knowledge of paid social media advertising, including ad creation and performance tracking.

LHH

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