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  • Califórnia
  • Californie
  • CA
  • California
$$$

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world.

Summary

Job Description

The Front of House (FOH) Manager will be responsible for directing, managing, and successfully opening and operating a high-volume branded concept on CityWalk. As FOH Manager, the position will be a primary “go-to” for the FOH team and will be responsible for the functions and flow of the front of the house.

The FOH Manager is responsible for ensuring that customer service always meets the standard of excellence. While this position will report to the General Manager, this position is responsible for setting the expectation for all FOH team members to maximize productivity, guest returns and overall guest satisfaction. This individual must be able to work effectively with limited supervision and demonstrate leadership in order to motivate others.

Essential Functions

  • Drive operating profit goals and sales
  • Optimize profits by controlling food, beverage, and labor costs.
  • Consistently achieve operational excellence
  • Develop and retain exceptional talent
  • Ensure compliance with all local, state, and federal laws regarding food quality, safety, labor, and employment
  • Partner with Human Resources to train and develop restaurant leaders at every level
  • Maintain or exceed weekly budgeted variable operation profit by controlling cost of goods & variable labor
  • Communicate restaurant results to General Manger with recommendations for improvement
  • Ensure high Team Member and Guest Engagement
  • Promote company’s mission and values
  • Ensure company policy and brand standards are followed
  • Optimize profits by controlling food, beverage, and labor costs
  • Prepare and present hourly team member reviews
  • Complete all tasks assigned by General Manager on time

This position is required to be performed full-time from an NBCUniversal-designated worksite.

Responsibilities Include

  • Create and execute plans for department sales, profit, and team development
  • Organize marketing activities and promotional events
  • Maintain high standards of quality control, hygiene, and health and safety
  • Hire and train FOH team and cross-train as necessary
  • Maintain inventory levels and conduct full inventories
  • Assist the Kitchen Manager with menu changes and adjustments
  • Respond personally to guest questions and complaints
  • Chemical safety comprehension
  • Analyze financial reports to quickly identify and address trends and issues in area performance, including cost of goods, variable labor, and profitability
  • Exceed annual operating profit targets

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $65,000 – $80,000 (bonus eligible)

Qualifications

Requirements:

  • Bachelor’s degree in Business, Hospitality Management, or a related field; or equivalent combination of education and experience
  • Minimum of 4 years of management experience in high quality chain or independent restaurant group
  • Thorough knowledge of MS Excel, Word, PowerPoint, and POS systems
  • Ability to work rotating schedules, holidays, weekends, and nights

Desired Characteristics

  • Proven track record and experience in the development and implementation of strong training programs and tools developed to reduce employee attrition and create internal culture of development for staff
  • Excellent management skills in leading a diverse team and working under tight and fast track deadlines
  • Strong professional presence
  • Excellent verbal and written communication, interpersonal, organizational, and multi-tasking skills
  • Ability to effectively communicate across all lines of business, and with all levels of management
  • Strong organizational, planning, delegation, mentoring and coaching skills
  • A strong passion for delivering the highest quality of guest service

Additional Requirements

  • Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

$$$

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Summary

Job Description

Become a member of our fast growing CityWalk food service management team! – You will be responsible for the daily shift supervision and management support of our exciting new quick service food units. Work in a fast paced, fun & quickly growing environment that allows you the ability to create and foster a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills.

Essential Functions

  • Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Company policies and procedures.
  • With the direction of the Manager, execute strategic plans to optimize operational profits while maintaining quality, cleanliness and Guest Service standards.
  • Supports the employee and guest satisfaction programs and ensures the staff understands the importance of the programs.
  • Supervises all hourly staff, provides work direction, performance reviews, and coaching to the team.
  • Mentors and counsels team members and enforce appropriate policies and procedures ensuring compliance of departmental standards.
  • Responsible for supervising employee’s workflow, setting leadership standards, and guiding work locations efficiency. Builds internal relationships ensure our employees are exceeding expectations.
  • Observes, critiques, and adjusts the daily functions of both departmental personnel and standard operating procedures to provide quality guest service.
  • Maintain or exceed weekly budgeted variable operations result: cost of goods, variable labor, and safety. Adjust operations as necessary to budgets. Exceed annual cash flow trends.
  • Shift supervision and responsibility of opening, mid and closing restaurant shifts.
  • Maintain a clean, safe and professional work area.
  • Ensure proper hiring, and training content is maintained.
  • Ensure the workforce is trained and proficient at operating venue.
  • Performs other duties as assigned.

Qualifications

Qualifications/Requirements

  • High School diploma or GED required
  • Minimum 2+ year’s Restaurant Management/Supervisory experience with experience managing high volume quick service or casual dining restaurants with a team of 15+ employees.
  • Must have a flexible schedule to meet the needs of a 24/7 – 365 day operation, inclusive of weekends, holidays and nights.
  • Able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day.
  • Must demonstrate good judgment and a strong sense of ethics in deciding how to respond to the guests concerns and issues while keeping company business models in mind.
  • Must have excellent written and verbal skills to effectively communicate with all levels of the organization.
  • Strong customer service, interpersonal and organizational skills
  • Must be willing to work in Universal City, CA
  • Must be willing to submit to a background investigation
  • Must have unrestricted work authorization to work in the United States
  • Must be 18+ years or older

Desired Characteristics

  • Associate or Bachelor’s degree (or equivalent) in hospitality management or business administration preferred.
  • Experienced in Quick Serve or Casual dining Restaurant experience preferred.
  • Proficient in MS Word, Excel, and food related Point of Service & inventory systems.
  • Able to provide creative solutions to guest situations.
  • Previous experience with scheduling restaurant labor & staffing needs to operate an efficient business

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

$$$

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

  • Manages the daily operations of units within the Electrical Maintenance and Projects Group
  • Prioritize and schedule workflow through the department of both routine and assigned tasks and output of the technicians to ensure high show quality and reliability of assets
  • Responsible for managing/scheduling activities for approximately 35 union staff technicians in Electrical
  • Work closely with internal clients to identify and correct operational issues quickly
  • Identify and exchange best practices including process and materials to improve efficiencies across all Universal Parks
  • Project management and execution of electrical trade projects. Such duties include estimating, programming, planning, design development (minimal), construction document development, construction management, cost control, and financial reporting.
  • Ensure that jobs are completed efficiently and within regulatory guidelines and projected deadlines
  • Ensures that collective bargaining agreements are upheld by partnering with HR and Labor Relations to maintain positive union relationships.
  • Provides timely, ongoing feedback to clients regarding project activity and deliverables. Works closely with internal clients to identify and correct operational issues quickly.
  • Manage and coordinate selected project vendors
  • Provide work direction, counseling, and coaching to hourly union staff to promote safe and efficient operations while also exceeding client expectations of communication, responsiveness, quality of service, and technical efficiency
  • Ensure that all safety procedures are understood and followed by providing up to date safety training to all employees and auditing procedures
  • Manage department monthly budgets including deciding timetable of cash flow, approving purchase requisitions, and administer purchase orders
  • Provide discipline to hourly employees when applicable
  • Manage the installation, repair, and maintenance of critical facility and utility systems
  • Responsible for scheduling and handling the regular testing of facility equipment
  • Supervise and report on facilities system utilization, capacities, and performance
  • Lead existing facilities procedures and implement needed additional procedures including regular review to keep them current
  • Develop site solutions in support of various key infrastructure and business needs
  • Receive invoicing and track against allocated amounts
  • Vendor and contractor management
  • Represent the Facilities team as the lead subject Matter Expert as it pertains to Electrical systems reviewing the proposed equipment schedule and redline/feedback as needed.

Qualifications

  • Must have a bachelor’s degree in electrical engineering with over 8 years of experience managing union technicians; Or 10 years of experience as an electrical contractor managing teams
  • Experience managing in a union environment
  • Excellent organizational, verbal, and written communication skills
  • Demonstrated ability to work with all levels of employees and management, and willingness to give assistance to co-workers in other areas
  • Strong interpersonal and analytical skills
  • Strong time management skills
  • Ability to read and interpret blueprints, Proficiency in CAD drawings
  • Experience working with CMMS systems preferred. (Maximo, etc.)
  • High proficiency in Excel
  • Proficiency in Microsoft Word, Outlook, PowerPoint, and Project.

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

$$$

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group,

world-renowned theme parks and a premium ad-supported streaming service. Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

At Peacock, the dynamic new streaming service from NBCUniversal you’ll find more than a job. Here you’ll find a fast-paced, high-flying team of unique birds who want to be at the epicenter of technology, sports, news, tv, movies and more. We work hard to connect people to what they love, each other and the world around them by creating shared experiences through culture-defining entertainment.

As a company, we embrace the power of difference. Our team is committed to creating an organization that champions diversity and inclusivity for all by curating content and a workforce that represents the world around us. We continue to challenge ourselves and the industry by being customer-centric, data-driven creatures of innovation. At Peacock, we are determined to forge the next frontier of streaming through creativity, teamwork, and talent.

Here you can fly to new heights!

Responsibilities

  • HR partner to our clients, including organizational design, talent acquisition and retention, compensation analysis, performance management, talent management, reporting/analytics, onboarding and offboarding
  • Partner with HR leadership to support the employee lifecycle
  • Ensure fair and consistent application of policies and practices
  • Mentor and provide career development opportunities and guidance to employees’ development
  • Operationalize HR transactions via workflow processes
  • Liaise with HR specialists and partners, including Benefits and Payroll, to manage and resolve employee inquiries
  • Project ownership of HR-related initiatives
  • Manage headcount and budget
  • Manage job descriptions and Talent Acquisition relationships
  • Partner with teams to create, plan, and execute culture building activities and events

Qualifications

Basic Qualifications:

  • Bachelor’s Degree in Human Resources or Related Field of Study
  • 5+ years relevant HR experience

Desired Characteristics

  • Team oriented, self-starter with the ability to drive HR processes and to deliver high-quality HR partnership in a fast-paced, matrixed environment
  • High sense of urgency and customer service
  • Excellent written and verbal communication and interpersonal skills, and ability to communicate and work with employees at all levels required
  • Highly resourceful and organized with exceptional follow-through and attention to detail
  • Demonstrated ability to solve problems proactively and creatively
  • Intermediate to advanced knowledge of Microsoft Excel, PowerPoint, Outlook, and Word
  • Experience with HR information systems (i.e., SAP)
  • Proven track record of forming effective relationships with client groups
  • Ability to adapt quickly and be flexible in a dynamic environment

Salary Range: $85,000 – $110,000; bonus eligible

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

$$$

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service. Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

About Us

Universal Products & Experiences is part of NBCUniversal, a subsidiary of Comcast Corporation. UBD is focused on building our NBCUniversal brands and franchises around the world in consumer products, games and digital, as well as franchise brand management.

Games, fashion, and toys only scratch the surface of ways UBD takes Universal stories and characters from the screen and put them into fans’ daily lives around the globe. We take properties such as Jurassic World, Minions, Back to the Future, and Trolls from our creative content engines like Universal Pictures, Illumination, NBC and DreamWorks and partner with best-in-class category leaders (e.g. Mattel, Lego, Reebok, Target, Microsoft, etc.) to create amazing products for our fans.

Universal Products & Experiences is committed to leading transformation by attracting and retaining a diverse workforce of the highest caliber. We are committed to celebrating diversity, fostering inclusive, equitable environments by honoring the experiences, perspective, and uniqueness of each individual.

Job Description

The Universal Products & Experiences (UP&E) HR team in Los Angeles is looking for a Human Resources Manager responsible for providing day-to-day HR support at all levels, operates as a global strategic thought partner and offer input into organization design, manage employee relations issues, ensure a robust talent pipeline, facilitate performance management, and all other HR initiatives.

Responsibilities

  • Partner with HR Director to develop and drive the global people strategy by developing and executing on various HR initiatives across UP&E.
  • Operate as a business partner providing HR guidance/expertise and demonstrating deep understanding in HR practices, the business operations, and other related areas (ex: coaching and management, organizational design, employee engagement, etc.)
  • Manage the execution of key HR initiatives, including performance management, organization planning, compensation planning, and learning and development
  • Partner closely with leaders to manage strategic initiatives for UP&E, including: employee engagement, retention, compensation, employee relations matters, and organizational structuring, career development & diversity programs.
  • Be a values and culture champion. Support the development of a culture that ‘thinks global and acts local’, as well as drives DE&I efforts ensuring a culture where every employee can thrive and encourages the full use of diverse talents and abilities.
  • Coach Managers on leadership development to create an empowered workforce
  • Provide coaching to employees & managers, offering feedback and advice on issues in a proactive and compassionate manner
  • Responsible for attraction, retention, development and organization design across UBD and broader Universal Parks & Resorts organization.
  • Partner with NBCU HR community to work collaboratively across HR matrix and wider HR agenda in a productive, team-oriented way
  • Manage performance, corrective action and integrity issues in collaboration with Legal and Labor Relations

Qualifications

Basic Qualifications:

  • Bachelor’s degree in Human Resources, Industrial Relations, Business Management or related field is a plus.
  • 5+ years working within the HR function (3 years as a generalist is desirable), or a combination of education and other relevant experience

Desired Characteristics

  • Demonstrated ability to drive HR processes and to deliver high quality HR services in a fast paced, high change environment
  • Excellent verbal and written communication, interpersonal, organizational and multi-tasking skills
  • Thorough knowledge of MS Excel, Word and PowerPoint. Experience with HR information systems, such as SAP

Salary Range: $85,000 – $110,000; bonus eligible

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

$$$

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service. Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

The West Coast Entertainment HR team at NBCUniversal is looking for a highly collaborative, results-driven, and innovative HR Manager.

We support the NBCUniversal Entertainment Group portfolio, which consists of the premier NBC Broadcast Network, and some of the top cable brands in the industry: USA Network, Bravo, E!, SYFY, Oxygen & Universal Kids.

In this role, you will be a key member of the Entertainment Group HR team. You will provide day to day HR support for the Original Programming teams, specifically our Scripted, Unscripted, Casting, and Production Operations teams. You will also be the primary HR lead for the west-coast based Creative Marketing team. This is an exciting opportunity to partner with dynamic client groups and drive the Entertainment business forward.

Responsibilities

  • Provide broad HR support for the Creative Marketing and Original Programming (Scripted, Unscripted, Casting, and Production Operations) groups.
  • Operate as a key HR business partner, particularly for our West Coast-based employees, providing HR guidance/expertise while demonstrating deep understanding of HR best practices and business operations.
  • Lead and drive key HR initiatives and projects including: performance management, organization planning, compensation planning, and learning and development.
  • Provide coaching, counsel, and direction to client groups in areas including conflict resolution, performance management, employee relations, professional development, and compensation.
  • Liaise effectively with internal HR partners, including Legal, Finance, Labor Relations, and HR Operations to efficiently manage and resolve employee issues.
  • Work closely with Talent Acquisition and Internship/Page Program teams to successfully identify and hire high-caliber new talent.

Qualifications

Let’s Talk About You…

  • Collaborative, creative, and agile HR professional who thrives in a dynamic environment and is committed to outstanding client service
  • Excellent written and verbal communication with the ability to build strong, trusting, and effective strong relationships with employees of all levels
  • Highly resourceful, organized, and capable of deftly navigating complex processes, structures, and operations.
  • Demonstrated ability to adapt quickly, make assessments proactively, and solve problems efficiently and creatively.

What You Must Have

  • Bachelor’s degree in Human Resources, Business Administration, Industrial Labor Relations or related field
  • 5+ years of relevant work experiences

Salary Range: $85,000 – $110,000; bonus eligible

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

$$$

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service. Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Come join the team behind some of the most iconic pop culture moments like Teresa Giudice’s table flip, E!’s Live from the Red Carpet Oscars coverage, discovering the greatest untapped talent on NBC’s America’s Got Talent, Chucky’s first kill, the Chrisley family’s infamous pranks, Snapped’s most notorious cases, and so much more.

The HR team at NBCUniversal is looking for a high-energy, results-driven and innovative HR Director to support E! News and our Syndication Studios team. Our broader portfolio consists of NBC Broadcast Network, and some of the top cable brands in the industry: USA Network, Bravo, E!, SYFY, Oxygen & Universal Kids.

In this role, you will be a key member of our HR team supporting our diverse group of employees. You will also have the ability to flex a high degree of professional curiosity while building strong HR business acumen in the areas of change management, employee relations, as well as other HR projects with significant business impact.

Job Description

  • Provide HR support for E! News & Corporate Syndication Studios, participate in and/or lead division and corporate initiatives
  • Drive strategic HR-related planning, organization design & integration, talent management, compensation planning, manager coaching, employee development, succession planning, and performance management
  • Collaborate on a strategic and tactical level with operating leaders on a variety of Human Resource and business-related initiatives to support organization and operational goals
  • Work to resolve employee and organizational issues in a proactive and positive manner
  • Interpret and implement HR policies, practices and procedures for managers, teams and individual employees that further the mission, values and strategic vision of the business
  • Work with leaders and employees to establish and maintain a positive work environment; act as an employee advocate
  • Manage staffing process working with clients and our internal talent acquisition team to identify recruitment strategies
  • Identify and recruit key talent for critical open roles, building a world-class bench of internal and external talent
  • Work closely and partner effectively with several HR leaders to ensure consistent HR practices across related organizations and functions
  • Uncover, assess and propose opportunities for strategic improvements

Qualifications

Basic Qualifications:

  • Bachelor’s Degree in Human Resources or Related Field of Study
  • Minimum 7 years relevant HR experience including employee relations and organizational development

Desired Characteristics

  • Graduate degree in Human Resources, MBA or related field preferred
  • Strong business acumen, facilitation, conflict resolution and communication skills
  • Strong business partnership: able to establish credibility and rapport with operating leaders
  • Experience working in a complex, matrix environment
  • Project and process management skills, demonstrated track record of delivering results
  • Excellent interpersonal and communication skills, strong client-support orientation, and the ability to work effectively with all levels of the organization and with a wide range of clients, individually and in groups
  • Strong employee-relations skillset; can earn trust and credibility with employees in assigned groups
  • Previous experience supporting a Digital Content and/or News organization is a plus
  • Prior media/television industry experience preferred
  • Proven influencer; demonstrated ability to coach and counsel both employees and executive-level management
  • Demonstrated ability to develop and maintain effective relationships with senior business leaders, managers, and peers
  • Takes ownership; able to establish self as the ‘go-to’ HR resource for client organizations
  • Proven track record of excellent follow-through and execution
  • Able to deal effectively with conflict and manage difficult employee relations situations
  • Effective communicator: keeps all stakeholders apprised of relevant information, status of deliverables
  • Demonstrated ability to multi-task and balance numerous priorities in a deadline-oriented environment

Salary Range: $130,000 – $165,000; bonus eligible

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

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Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group,

world-renowned theme parks and a premium ad-supported streaming service. Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

The OD Manager supports OD survey and process administration and is responsible for data analysis, research and systems/process implementation and administration for the L&OD Team. The OD Manager interfaces with clients to gather, deliver, and interpret confidential data using both in-person methods and online systems/programs, providing process/system guidance. The role reports to the Sr. Director of L&OD and works closely with the L&OD Team, HR Business Partners and Department Leaders.

Responsibilities Include

  • Manages the planning and execution of major surveys/assessment processes (e.g., Team Member Engagement – TSAT, Life Cycle Surveys and ad hoc surveys) to identify individual and organizational improvement opportunities that will achieve USH goals and objectives.
  • Researches and analyzes team and organization needs and trends through collection, analysis and interpretation of data and written comments.
  • Provides coaching, consulting and facilitation to leaders and work groups to understand key organizational issues and offers support to help leaders drive engagement. Researches and analyzes critical HR issues and proposes viable solutions to enhance organizational performance and productivity.
  • Markets OD products and services internally to Universal clients and provides guidance and direction to leaders regarding Organization Development strategies and initiatives to lead organization to increased effectiveness.
  • Supports the OD Representative with the planning, communication and administration of Performance Management and Talent processes such as goal setting, evaluation, Talent Review and development tracking.
  • Under the guidance of the Department Head, implements and administers customized assessment and data gathering tools (e.g., workbooks/databases, online survey tools, etc.) to measure the effectiveness of USH Team Members and teams.
  • Acts as the expert analyst of data from various HR related systems, including those housed at Universal Studios Hollywood and those housed at UPR, NBCU or with 3rd party vendors.
  • Applies statistical techniques and critical thinking to identify themes, trends and issues to ultimately generate insights and recommendations for clients and internal HR partners that inform decision-making and action planning.
  • Plans, manages and completes assigned projects based on requests from senior level executives through the Sr. Director of L&OD. The projects require detailed analysis of data, translation of data into visual representations (org charts, graphs, tables, etc.) and translation of rough drafts into presentable material. These projects require the utmost confidentiality and sensitivity and may require immediate completion.
  • Provides overall project management and systems and technology support for critical OD initiatives outlined above to support needs across USH.
  • Perform other duties as assigned.

Qualifications

Qualifications/Requirements:

  • 1-3 years Human Resources experience required; or equivalent combination of education/experience in an analytical role.
  • Bachelor’s Degree Required (Psychology, I/O Psychology, Statistics/Analytics, Educational Psychology, Organization Development, Org Communications, Org Leadership, Performance Technology, Human Resources Development, Market Research, Human Resource Management or Business Management with an emphasis in HR is preferred.).
  • Excellent knowledge and proficiency in Excel, Power Point and Statistical software (e.g., SPSS)
  • Strong analytical, statistical, & survey design skills, strong database & data management/interpretation skills, strong verbal & written communication, detailed planning & organizing, ability to prioritize and manage change, strong technical skill and ability to learn online systems, strong partnering and teamwork, comfortable presenting to groups.

Desired Characteristics

  • Excellent communication and interpersonal skills with all levels of executives and management
  • Ability to apply statistical techniques and critical thinking to identify themes, trends and issues to ultimately generate insights and recommendations for clients and internal HR partners that inform decision-making and action planning
  • Tech-savvy with a strong command of statistical software.
  • Strong attention-to-detail and project management skills.
  • Friendly and positive demeanor; team player who enjoys interacting with people and has a demonstrated ability to work with internal and external clients building strong relationships.
  • Proven ability to drive and successfully execute on strategic content objectives.

Salary Range: $85,000 – $110,000; bonus eligible

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

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Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

At Universal Studios Hollywood, we want to develop the best leaders and be known for it. The Director of Learning & Organization Development requires a strong background in OD processes, talent and leadership development, and operational/technical skills development for our frontline workforce. This hands-on role will oversee all OD/talent processes related to employee engagement and internal growth, design, develop and deliver enterprise-wide leadership and talent development programs, and onboarding processes for all levels of the organization. This role will also partner closely with senior leaders to consult on team effectiveness challenges and facilitate interventions, workshops and off-sites that can address the required needs.

Organization Development: Design, develop and deliver effective performance management, talent management and OD systems, strategies and practices.

  • Partners with UPR on the design, development and execution of UPR Talent Review (succession planning) process and associated assessments and analytics.
  • Partners with UPR on the development and execution of UPR performance and development feedback tools in integrated online platform (e.g., goals, evaluations, development plans, internal resumes, etc.). Is responsible for managing annual processes and ensuring compliance.
  • Is responsible for assisting the organization in driving Team Member Engagement strategies and consulting with organizational leaders on results interpretation and action planning. Partner with UPR on the design and execution of annual engagement surveys and ad hoc employee research. Analyzes results and produces company and department level reports. Provide overall content analysis to Sr. Leadership team regarding results.

Leadership & Talent Development: Design, development, implementation and evaluation of all USH leadership programs to ensure consistent practices and alignment with the overall business goals.

  • Drives the strategy, design, development and delivery of core USH competency-based training programs for exempt, emerging leader pipeline, new leader, supervisor, experienced leader, high potential and executive training programs. Analyzes Org Development metrics against business objectives to ensure all leadership development programming is aligned to the key business objectives/levers.
  • Develops, maintains and delivers key Pipeline Talent programs such as “DLT” and “FOLO” and supports the overall development of capability across the organization. Supports the HR Operations team in further developing talent processes.
  • Supports the design and delivery of open enrollment workshops and learning series.
  • Partners with Comcast/NBCUniversal in the integration and delivery of core corporate programs. Facilitates USH nomination process for corporate programs and serves as learning lead supporting NBCU Talent Lab.
  • Works closely with senior business leaders to identify gaps in productivity, and performance, recommends targeted business solutions to build individual and team competence, and builds impactful programs/processes that link to individual development and increased business performance.
  • Partners with Comcast|NBCU compliance team to ensure USH Team Members are assigned and in compliance with corporate requirements. Designs and develops creative delivery solutions for park hourly population to meet spirit and intent.

Operational Training: Design, development, delivery, and evaluation of operations-focused onboarding and training programs, processes, and associated initiatives to ensure newly hired and current frontline Team Members are fully prepared to successfully perform their job responsibilities.

  • Leads a team of learning professionals in providing strategic performance consulting services for front of house operating divisions. Works closely with senior business leaders to identify gaps in productivity, performance and service, recommends targeted business solutions.
  • Drives the strategy, design, development, and delivery of USH training programs to support cultural assimilation as well as programs to drive functional capability for hourly, non-exempt, and emerging leadership within our operating divisions.
  • Builds guest service delivery strategy and annual tactics based on company metrics/measures to support increased improvement. Supports both global guest service initiatives as well as functional support.

General Duties

  • Provides leadership to direct staff to motivate and achieve work accountabilities, goals and personal development needs.
  • Provides performance and organizational development consulting and serve as an adviser to HR Business Partners, other HR functions and the business.
  • Plans and manages operating budgets and capital resources.
  • Develops measures and processes to continually assess transfer of knowledge and content/program effectiveness.
  • Applies LMS and digital technologies in the ongoing design and delivery of existing and future training programs and products; use tools that motivate and engage learners and learning across a diverse landscape.
  • Delivers key business activities, including internal leadership meetings and team events/off-sites
  • Develops and manages external vendor/partner relationships resulting in high-quality, cost-effective learning solutions.
  • Understands and actively participates in Environmental, Health & Safety and compliance responsibilities by following established USH policy, procedures, training and team member involvement activities.
  • Builds and maintains strong client, and subject matter expert relationships to gather ongoing needs assessment information and build curriculum content and OD solutions.

Qualifications

  • Must have excellent leadership, change management, consulting and influence skills while demonstrating the ability to think strategically and translate business performance gaps into learning and development strategies.
  • 10+ years’ experience designing, developing, and implementing diverse learning solutions. At least 5 years’ experience in a management/leadership role; or equivalent combination of education and experience
  • Bachelor’s degree is required in Business, Human Resources, Organizational Development. Master’s degree is preferred in Psychology, Instructional Design, or Organizational Development.
  • Classroom instruction & facilitation: Excellent skills in stand-up instruction, presentation and facilitation
  • Advanced interpersonal skills, ability to communicate effectively and represent the USH brand across all levels in the business.
  • Ability to work both collaboratively as a team across various functions and work independently in an ambiguous, constantly-changing environment with a relentlessly positive attitude.
  • Ability to manage multiple projects to ensure on-time delivery and quality using both internal and external resources.
  • Superb interpersonal and communication skills (verbal and written)
  • Creative approach to problem solving
  • Knowledgeable of various personality and organizational assessments (e.g. DISC, Social styles, 360, etc.) Outstanding focus, flexibility and ability to work independently
  • Translate strategy to action and drive accountability for progress to key milestones
  • Proven track record of leading and developing others
  • Ability to execute high-impact OD/learning strategies that enhance people and business performance
  • Results focused; a consultative leadership style that builds high-performing teams across multi-disciplined projects that consistently meet targets and realize organizational benefits.
  • Ability to collaborate with HR Business Partners and line leaders internally
  • Skilled communicator through written reporting and verbal presentation
  • Proficient in Microsoft Office suite: Word, Excel, PowerPoint, Publisher and Outlook
  • This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

Desired Characteristics

  • Solution driven and flexible in his/her interpersonal style
  • Ability to collaborate across functions to ensure consistency of people-related processes
  • Effective planning and management skills
  • Excellent written and verbal communication skills
  • Prior experience with design, creation and implementation of computer-based training.
  • Humble and curious with an ability to partner across multiple disciplines

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $130,000 – $165,000 plus bonus

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

WHISH BEAUTY

Casting:

  • Female
  • 21-35 years old
  • Any Ethnicity

Location: Los Angeles, California

Date: January 27, 2023

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