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ACCOUNT MANAGER
DEPARTMENT: MANAGEMENT LIABILITY
STATUS: NON-EXEMPT
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Account Manager at Momentous Insurance, A Marsh McLennan Agency.
Momentous Insurance, A Marsh McLennan Agency provides commercial insurance, commercial entertainment, film and tv insurance, employee health & benefits insurance, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 9,000 colleagues and 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As our Account Manager on the Management Liability team, you’ll be responsible for the following:
The primary function of this position is to provide the highest quality service to customers and cross sell within the existing book of business. The Account Manager (AM) will be the day-to-day liaison between the insurance company (MIB) and designated accounts managed by Account Executives/Sr. Account Executives/Producers.
Daily servicing of customers will include addressing various coverage issues, contract analysis, exposure analysis, issuing auto ID cards, handling all the inside service work associated with the client’s accounts, including all endorsement activity, routine coverage questions, problem solving, renewal control, preparation of formal proposals, checking and binding policies.
The Account Manager (AM) should have experience in all areas of Management Liability insurance. As needed, the AM will coordinate with and defer to the Account Executive/Sr. Account Executive/or Producer on strategic account issues and potential problems. The AM is responsible for the successful fulfillment of Standard Operating Procedures and Guidelines (SOG’s).
Our future colleague.
We’d love to meet you if your professional track record includes these skills:
- Know the underwriting and rating procedure for all types of personal lines policies.
- Quote new business and renewal options to every client.
- Prepare proposals and applications, submit them to insured’s and carriers, obtain client’s signature and follow up to ensure timely responses, all in conjunction with AE or Producer.
- Prepare and provide to every client a Summary of Insurance once coverage is bound and in effect for new accounts.
- Immediately update Summary of Insurance for existing clients.
- Remarket accounts as directed and follow up with AE or Producer.
- Maintain agency EPIC files accurately and consistently documenting conversations in emails and other notes sent to clients, while adhering to all MIB electronic and EPIC procedures.
- Handle cancellations timely by checking carrier websites or NOC’s received via scan, fax or email, legally saving all accounts possible with adherence to E&O guidelines.
- Prepare and check policies based on SOG’s checklist to include preparing letters, invoicing, summaries of insurance, certificates, ID cards, evidence of insurance, binders, etc. Policies must be checked for accuracy and all applicable endorsements.
- Know and be up to date on the utilization of carrier websites, carrier communications, new coverage options, and billing procedures
These additional qualifications are a plus, but not required to apply:
- College Degree preferred (high school diploma is required)
- Current California Department of Insurance License
- 1-2 years of experience
- Proficient MS Office Suite (Word, Excel, Outlook)
- Agency Management System (i.e., EPIC, AMS 360) or other paperless insurance management system
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Work environment & physical demands.
- Ability to use computer keyboard and sit in a stationary position for extended periods as well as use office machinery such as fax and copy machines, and telephones.
- Work is performed in a typical interior/office work environment.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
- Generous time off
- Tuition reimbursement and professional development opportunities
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about a career at MMA, check us out online: https://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw
Follow us on social media to meet our colleagues and see what makes us tick:
· https://www.instagram.com/lifeatmma/
· https://www.facebook.com/LifeatMMA
· https://twitter.com/LifeatMMA
· https://www.linkedin.com/company/marsh-mclennan-agency/
The applicable base salary range for this role is $42,400 to $90,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EEO Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
Momentous Insurance Brokerage | Marsh & McLennan Agency LLC
Description:
Overseeing all related matters relating to talent acquisition, retention, and execution.
Key Responsibilities:
- Develop and maintain key accounts with streamers.
- Scout, recruit, and train new streamers.
- Creating and reviewing talent contracts.
- Plan and execute campaigns to enhance streamer’s performance.
- Plan, execute, and continuously optimize talent management strategies.
Experience:
- 2+ years talent recruitment and management experience within the entertainment industry.
- Experience in the live streaming industry.
- Strengths in report writing and presenting findings to upper management.
- Native English speaker.
Preferred experience:
- Possess an existing clientele list.
- Knowledge of live streaming platforms.
- Technical expertise in cryptocurrency and blockchain technologies.
TRON DAO
Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All contractors will be paid as W2 employees.
***Must have experience with Live Streaming projects***
Onward Search needs a Technical Project Manager II (Live Streaming Ops) for one of our entertainment customers working remotely in Pacific Standard Time. Summary:In this role, you’ll be responsible for coaching Agile methodologies, leading live events and launches, and driving process improvements while maintaining clear communication with global teams and managing project documentation and trackers. Additionally, you’ll assist in resolving team issues and support various PMO-related activities.
Qualifications:
- Over 3 years of experience in multi-project management within a technical (SDLC) environment.
- Proficient in live site CMS, CDN, streaming technologies, live stream operations, and live signal transmissions. Comprehensive understanding of video technology stacks, encompassing ingestion, video encoding/packaging, DRM, Ad insertion, and Signal Acquisition.
- Extensive knowledge of both agile and traditional frameworks.
- Adept at road-mapping, planning, and scheduling, with proficiency in tools such as Airtable, Jira, Confluence, Google Suite, and Slack.
- Strong interpersonal skills, enabling effective communication of ideas in a fast-paced creative environment, and the ability to lead calls/meetings.
- Holds a Bachelor’s degree or possesses equivalent experience.
Preferred Skills:
- Holds SAFe Agilist certification along with ScrumMaster certification.
- Proficient administrator in JIRA.
- Experienced in working with Content Management Systems, Subscription or Membership sites, Publishing Systems, and Digital Media site development, with a focus on video content.
- Familiarity with advertising concepts, including both traditional and online advertising.
- Well-versed in responsive design for Mobile, Desktop, and Large TV screens.
- Possesses a foundational proficiency in standard development software tools.
To learn more about this Technical Project Manager II (Live Streaming Ops) opportunity, apply now and chat with a recruiter today!
Onward Search
Position Overview
Tencent Overseas IT has the mission to empower Tencent’s rapid global growth with future ready, global IT platforms, applications, and services. We are chartered to lead the Overseas IT strategy, architecture, roadmap, and execution. Satisfying our internal/external customers and becoming a world class global IT team are our top aspirations.
Our IT Enterprise Applications is currently seeking a passionate Workday financial expert to lead the implementation and deployment of our Workday Financial platform to empower overseas business growth and enhance employee experience.
Primary Duties & Responsibilities:
· Act as the project manager leading the global Workday Financials implementation project
· Facilitate the definition of the project scope, requirements, and deliverables
· Develop, control, and communicate the project plan, timeline, and milestones
· Define and document project tasks, issues, risks
· Monitor milestones and deliverables to identify issues early, develop workarounds and communicates/ escalates to leadership as applicable
· Track and report project deliverables to the project team and stakeholders, through status reports and meetings
· Develop procedures, manuals, and other documentation for the systems developed based on the requirements gathered
· Develop transition plan(s) and execute those plans to ensure orderly transition to operations
· Administer the scrum board – cards are up to date, backlog is robust, goals are clear
· Proactively eliminate blockers and manage roadblocks
· Participate in the change management and go live support processes
Who We Are Looking For
· Self-motivated, articulate, passionate to deliver the best result and achieve the highest customer satisfaction
· Love satisfying customers with a state of art cloud solutions, realizing ideas, building services, and unlocking the potential of new technology
· Collaborative, independent, insistent, flexible, and open minded. And you see no conflict in any of these things
· Knowledgeable, resourceful and show initiative. You always keep the customer’s objectives in mind
· Positive by nature, a great team player, and both dependable and autonomous
Customer oriented and could work at a very fast pace
Qualifications
· Bachelor’s degree with 5+ years of technical project management experience (Workday Financial Implementation is preferred)
· Experience managing large scale Workday Financial engagements or complex IT engagements is preferred
· Proficient in Workday Financial modules (e.g. Financial Management, Banking & Settlement, Projects, Expenses, Supplier Accounts, Procurement)
· Proficient in all phases of the Application Development Lifecycle
· PMI or Scrum Alliance (or similar) certifications in Program Manager, Project Manager, or Scrum Master competencies are preferred
· Deep understanding of agile methodologies, process and change management tools and techniques
· Ability to manage multiple projects, tasks while overseeing many different aspects of the projects
· Excellent leadership skills
· Strong communication (oral and written) and interpersonal skills required to interact with colleagues and stakeholders
· Ability to work effectively with others who are in remote locations and varying time zones
· Fast Learner and ability to adapt quickly to change
· Work collaboratively in a fast-pace cross-functional team
· Experience working with Agile Project Management tools such as Jira
· Experience working with Documents Sharing tools such as Confluence
· Bilingual (English, Chinese) is required
The base pay range for this position in California is $125,400 to $229,900 per year.
Actual pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign on payment, relocation package, and restricted stock units may be provided as part of the compensation package, as well as other medical, financial, and/or other benefits, dependent on the specific position offered.
About Tencent
Founded in November 1998, Tencent is a leading provider of Internet value added services in China. Since its establishment, Tencent has maintained steady growth under its user-oriented operating strategies. On June 16, 2004, Tencent Holdings Limited (SEHK 700) went public on the main board of the Hong Kong Stock Exchange. Tencent is focused on bringing high-quality and engaging internet services and entertainment to its users. In China, Tencent is the largest publisher of online games, and we work together with world-renown developers such as Activision, Epic Games, Halfbrick Studios, King, and Riot Games.
About Tencent America
Tencent America is the US branch of Tencent, a leading provider of Internet services in China. Among the key areas are investments, gaming, artificial intelligence, cloud services, entertainment, and internet services. Some of our partner companies and brands are WeChat, QQ, Tencent Cloud, Activision, Epic Games, Halfbrick Studios, King, and Riot Games. Our US headquarters is in Palo Alto, and we have other offices in New York, Los Angeles, and Seattle. Our growth strategy is focused on attracting the best people and creating an amazing work atmosphere that balances the energy of a start-up with the resources of a global innovation leader. As a Chinese company which is pursuing new markets and growing rapidly in the US, we maintain an entrepreneurial spirit and open mindset. If you are eager to do groundbreaking work in a friendly, cross-cultural environment, we can provide unparalleled stability, resources, access to more than a billion users, and an international perspective. If you, like us, are ambitious and self-driven, we invite you to explore Tencent America. Come join us and explore the power of human connection!
Tencent Americas
Lux Machina is currently seeking a Director of Technology who will be responsible for shepherding the design, build, logistics, and execution of systems in support of our productions & virtual production teams. You would be expected to be a creative problem solver that can collaborate with teams as a whole, to come up with inventive solutions to the problems at hand and foresee issues that may arise in the future. As the Director of Technology, you will be leading technology decisions, orchestrating technical solutions, while helping mentor and support production teams with your experience and approach. Annual compensation from $165,000 to $180,000.
We seek a collaborative, clever thinker with the following skills:
- Capable of managing multiple projects.
- Design systems with performance, scalability and user experience in mind.
- Team player with excellent communication skills with both technical and non-technical people.
- Ability to interface with procurement and operations teams to support inventory management and logistics.
- Ability to interface with IT in maintaining critical infrastructure and communication in support of production systems.
- Ability to identify and solve production problems effectively
- Provide effective communication with clientele in technical matters at various stages of production.
- Ability to interface with sales to support bidding and design of systems.
- Ability to support business development to support clear communication to clients on technical needs and solutions.
- Delight in a fast paced, constantly evolving workplace, designing cutting edge tools in a new rapidly growing field.
- Define and design forward looking solutions for multiple aspects of the studio.
- Willingness to travel periodically to support business operations.
Qualifications:
- 10+ years of experience within the entertainment industry in a technical capacity.
- Proficiency in the design and orchestration of many scales of production systems from small to very large.
- Understanding of technical requirements to support real-time rendering systems such as, but not limited to, Unreal Engine, Disguise, Pixera.
- Ability to establish and maintain vendor relationships.
- Proficiency in interfacing to rental inventory management systems
- Exceptional troubleshooting skills and ability to work through technical problems under pressure.
- Ability to maintain a good work ethic and stable
- Proficiency with Networking technology and protocols
- Familiarity with the interconnected relationship of software and hardware in large-scale systems
- Familiarity with 2D, 2.5D, and 3D production workflows.
- Familiarity with AR, XR, and VR workflows.
- Familiarity with digital and networked video standards and systems.
- Ability to work under deadline pressure to solve production-critical problems when needed.
- Proficiency in testing and validating complex integrated hardware/software systems.
Lux Machina Consulting
Lux Machina is currently seeking a Director of Technology who will be responsible for shepherding the design, build, logistics, and execution of systems in support of our productions & virtual production teams. You would be expected to be a creative problem solver that can collaborate with teams as a whole, to come up with inventive solutions to the problems at hand and foresee issues that may arise in the future. As the Director of Technology, you will be leading technology decisions, orchestrating technical solutions, while helping mentor and support production teams with your experience and approach.
We seek a collaborative, clever thinker with the following skills:
- Capable of managing multiple projects.
- Design systems with performance, scalability and user experience in mind.
- Team player with excellent communication skills with both technical and non-technical people.
- Ability to interface with procurement and operations teams to support inventory management and logistics.
- Ability to interface with IT in maintaining critical infrastructure and communication in support of production systems.
- Ability to identify and solve production problems effectively
- Provide effective communication with clientele in technical matters at various stages of production.
- Ability to interface with sales to support bidding and design of systems.
- Ability to support business development to support clear communication to clients on technical needs and solutions.
- Delight in a fast paced, constantly evolving workplace, designing cutting edge tools in a new rapidly growing field.
- Define and design forward looking solutions for multiple aspects of the studio.
- Willingness to travel periodically to support business operations.
Qualifications
- 10+ years of experience within the entertainment industry in a technical capacity.
- Proficiency in the design and orchestration of many scales of production systems from small to very large.
- Understanding of technical requirements to support real-time rendering systems such as, but not limited to, Unreal Engine, Disguise, Pixera.
- Ability to establish and maintain vendor relationships.
- Proficiency in interfacing to rental inventory management systems
- Exceptional troubleshooting skills and ability to work through technical problems under pressure.
- Ability to maintain a good work ethic and stable
- Proficiency with Networking technology and protocols
- Familiarity with the interconnected relationship of software and hardware in large-scale systems
- Familiarity with 2D, 2.5D, and 3D production workflows.
- Familiarity with AR, XR, and VR workflows.
- Familiarity with digital and networked video standards and systems.
- Ability to work under deadline pressure to solve production-critical problems when needed.
- Proficiency in testing and validating complex integrated hardware/software systems.
NEP Group, Inc.
We Want You
A new world and a new journey await you. It is a world different from any other Blizzard has created.
If you’re a passionate game developer, and, well, a good human being, then we’d love to talk to you. We have a new AAA survival game in the works, set in a new IP for PC/Console. It’s going to be amazing, and we’d love to bring you along for the ride. Together, we’ll build something big, bold, and beautiful.
We are seeking an Associate Technical Director who will help direct and define our project’s server technology, operational infrastructure, game object replication capabilities, and Battle.net platform integration. By directly managing multiple teams of engineers and collaborating with directors and leads across the project, you will help define, schedule, and prioritize clear and achievable goals for the engineering teams under the Platform & Metagame engineering organization.
We believe our team is good. Really good. Granted, we’re obviously biased. But we also believe there are lots of developers out there who can make us even better. You could be one of those people. If you’re looking for a team where inclusion, thoughtfulness, empathy, professionalism, and collaboration are all seen as critically important, we believe our team could be a phenomenal fit for you. Join us and help craft our future!
Location fixed
This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The potential home studio for this role is Irvine, CA.
We need help with
- Provide technical mentorship and guidance for engineers on the Metagame and Platform engineering teams, in conjunction with the Technical Director.
- Guide and grow the team of engineering leads into successful people managers.
- Work with the Technical Director to define and execute strategic goals and milestones, establish best practices and procedures, and evangelize the core development values of the engineering team.
- Work with production staff, directors, and other leads to establish engineering tasks and manage schedule requirements.
- Review and approve completed engineering tasks in collaboration with the Technical Director, the production staff, and other leads.
- Collaborate with the Technical Director and leads to ensure that technology interests and policies are properly represented and maintained through the course of development and that future technology is being developed on schedule.
- Perform research to acquire new knowledge necessary to perform assigned tasks and maintain the technological evolution of the project.
- Maintain familiarity with Blizzard Entertainment’s current game designs as well as with emerging technologies across the game industry in multiple genres.
Minimum Requirements
- 10+ years of professional experience authoring code for game software.
- 2+ years leading impactful engineering teams.
- Experience shipping multiple AAA games, with at least one as a senior engineer or higher on a large team
- Strong, proven C++ skills and shipped at least one professional game primarily authored in C++.
- Significant leadership experience managing engineers.
- Hands-on expertise in one or more of the following areas: Server development, UDP-based game object replication, DevOps, and Online Services integration.
- Experience with performance analysis and code optimization.
- Outstanding verbal and written communication skills.
- Ability to communicate effectively with artists, designers, and other engineers.
- Proven aptitude for technical design.
Extra awesome points for
- Experience supporting a live service game.
- Experience in the design and implementation of game systems, multi-threading, and database management.
We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest.
Our World
At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes including Warcraft, Overwatch, Diablo, and StarCraft, we’ve been creating genre-defining games for millions of players around the world for more than 30 years. We’re on a quest: bring our dreams to life and craft the most epic entertainment experiences…ever. Hard work, iteration and polish go into the Blizzard “secret recipe,” but the most important ingredients come from talented people who share our vision. If that sounds like you, join us.
The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.
Rewards
We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ – we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:
- Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
- 401(k) with Company match, tuition reimbursement, charitable donation matching;
- Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
- Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
- If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.
Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/.
In the U.S., the standard base pay range for this role is $155,500.00 – $287,876.00 Annual. This base pay range is for the U.S. and is not applicable to locations outside of the U.S. Actual amounts will vary depending on experience, performance and location. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed.
Activision Blizzard
STAND 8 is a global leader providing end-to-end IT Solutions. We solve business problems through PEOPLE, PROCESS, and TECHNOLOGY and are looking for individuals to help us scale software projects designed to change the world!
We are hiring a Senior Program Manager to play a driving role in modernizing our client’s Media Supply Chain, ensuring alignment with corporate operating goals. The Senior Program Manager will be responsible for managing 1-2 key pillars in the Media Supply Chain. Responsibilities will include planning, program delivery, status reporting, and other common project management activities in partnership with the product and engineering teams. One key success factor in this role is the ability to collaborate effectively and connect the dots across teams with many interrelated dependencies and competing priorities.
Basic Qualifications
- 5+ years of experience in program/project management and/or related Operational/Technical experience in a well-established, high-performing software development environment leveraging both Agile (or variations thereof) and Waterfall best practices.
- Experience in a Senior Program Management capacity, tightly aligning with Product, Engineering, and Operations leads to deliver successful products and services. Establishes rapport and close alignment across the teams to achieve harmony and symbiosis.
- Experience leading two or more large, multi-year programs, preferably in the digital transformation and/or Media Supply Chain space
Additional Qualifications
- Media & Entertainment Order Management experience is nice to have
- Experience optimizing PMO ways of working and collaborating with Product, Engineering, Operations, and Customer teams following both Agile and Waterfall methodologies
- Ticks and ties the spirit of objects to the interdependent parts of the supply chain to help ensure maximum effectiveness in prioritization, decision making, and alignment
- Ability to understand technologies applicable to assigned product or service area and facilitate resolution of technical needs as they arise
- Consulting experience is a plus
Leadership
- Frequently interacts with a diverse group of executives, project managers, technology, and business sponsors to establish and align on achieving business outcomes
- Exhibits mastery of methods and techniques to effectively and seamlessly communicate status updates within teams, across teams, and Leadership
- Mastery of prioritization across people, products and projects by helping teams align on where to focus and deliver the most value
- Strong written and verbal communications, presentation skills, and meeting facilitation skills
- Focuses on removing Impediments/blockers and improving Delivery results
Program Management Skills
- Strong knowledge of Waterfall and frameworks and software delivery lifecycle practices
- Extensive experience executing and launching business to business products, including aligning teams on scope, development testing, User Acceptance Testing, and complex launches
- Facilitates the creation and maintenance of a program roadmap, in close collaboration with Product Management, Engineering and various disciplines across the enterprise
- Extensive experience using Excel, project governance tools (e.g. JIRA, Confluence) and GANTT-based plan tools to drive and manage program initiatives
- Experience running PI-planning sessions, scrum of scrums, and retrospectives
- Manages critical dependencies and risks/issues within and across programs, including risk mitigation plans
The US base range for this contract position is $70-$80/hour. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training
STAND 8 Technology Services
ABOUT US
Founded in 2003, GPL Technologies has been building a team of talented professionals in entertainment/media and post production information technology. Our team consists of client focused account managers, certified and trained IT specialists, vendor partners, and a stimulating culture that isn’t present in most IT companies.
DESCRIPTION
The Project Manager will be primarily responsible to plan, implement and monitor delivery of projects and regularly communicate progress and risks. The Project Manager is a central figure of the project and works with multiple teams and stakeholders throughout to ensure timelines and objectives are met.
THE CANDIDATE
GPL Technologies is looking for an ambitious Project Manager to join our team. The successful candidate must be able to adopt, thrive, navigate, and support strategic initiatives as directed by management. As the Project Manager, you are accountable for creating comprehensive timelines, defining resource requirements, and managing projects from initiation through completion.
DUTIES & RESPONSIBILITIES
• Manage entire customer journey from post-sale handoff to project completion
• Serve as primary point of contact for all project related customer issues
• Identify and manage project stakeholders, milestones, roadblocks
• Coordinate customer and GPL engineering teams to develop statements of work for project implementation
• Create comprehensive project timelines in Autotask and/or MS Project
• Assess project needs and schedule engineering resources to ensure on-time completion of projects
• Serve as liaison between customer, GPL procurement, and GPL engineering to ensure equipment and services are delivered on schedule
• Provide regular updates to management regarding project backlog, resource allocation, project profitability, etc.
• Lead post-mortem analysis of severity 1 issues and manage implementation of process improvements identified in post-mortem reviews
• Develop, document, and automate internal project management processes
• Manage project scope, risks and issues and create mitigation plans to address them
• Monitor project progress throughout planning and delivery phases
WHAT YOU NEED TO SUCCEED
• Diploma or degree in a technical discipline
• PMP, PMI-ACP, CSM certifications an asset
• Mid to high-level certifications desirable but not required (MCSE, VCP, CISM, CISSP, AWS CSA)
• Familiarity working with Agile delivery teams/project management
• Good planning skills and ability to manage multiple projects simultaneously
• Experience working in a client facing role and overall commitment to customer satisfaction
• Desire and ability to learn, grow and lead in a multi-faceted, project-based environment
• Demonstrated project management competencies: budget and timeline management, scope management, risk management, issues management, timely decision making
• Ability to prioritize and delegate appropriately and deal with changing priorities
Can relate to the GPL Core Values:
o We take care of each other and our clients
o Agility is our edge
o Creative problem solvers
o Cool under pressure Clarity
o Clarity, Confidence, Commitment
WHAT WE OFFER
• Flexible work schedule with ability to work from home and unlimited PTO
• 401k plan
• Medical, dental, vision, accident and life insurances
• Excellent work environment with supportive and progressive staff and leadership
The salary range for this position is 65,000 to 85,000 annually. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.
GPL Technologies
The Executive Meeting Manager (EMM) will solicit, negotiate and confirm new and repeat business through various efforts (lead follow up, telemarketing, direct mail, referrals, internet prospecting, etc.) to maximize revenues to meet/exceed individual revenue goals. The EMM will prepare and execute sales contracts, event orders, group resumes ensuring quality product delivery and customer satisfaction. The EMM will serve and assist in coordinating all function details with clients to include but not limited to space requirements, meeting times, equipment, menus, billing, etc.
Responsibilities
1.EMM will book and service all meetings up to 20 rooms per nights and all day meetings without guest rooms. Receive and respond to all customer inquiries within four business hours. Negotiate and capture all profitable Rooms, food and beverage revenue in accordance with selective selling guidelines.
2. Ability to conduct successful site tours and pre-con meetings when required.
3. Prepare and send requested collateral materials to designated clients or guests. Common collateral materials might include catering menus, brochures, meeting room layout & seating capacity diagrams, area maps & brochures.
4. Prepare and send requested proposals and contracts to designate potential clients.
5. With each customer, coordinate all details pertaining to “Rooming Lists” to include room types, shared rooms, room locations, handicap-accessible rooms, room billing, etc.
6. Coordinate all details to appear on each “Banquet Event Order.” Details to coordinate may include meeting room set-up specifications, banquet food & beverage items, audio/visual equipment & billing details.
7. On a regular basis, distribute final Rooming Lists and Banquet Event Orders to all applicable service staff, including the Banquet Service Staff, the Food Preparation Staff and the Rooms Division.
8. Meet clients upon arrival and prior to departure to ensure all details of the contract are being delivered.
9. In a timely, accurate and consistent manner, document and report all sales activities as required.
10. Maintain an active list of top accounts to ensure continuous relationship building activities. Top accounts should be contacted, visited, entertained, etc. frequently.
11. Perform other services and duties as requested by the Director of Sales. May be called on to host functions and participate in, or conduct sales blitzes, travel and work extended hours to achieve departmental goals.
12. Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction
13. Other duties as assigned.
Job Skills:
1. Exhibit computer skills to include word processing, spreadsheet, and familiarity with property Management System(s)- Delphi/FDC.
2. Exercise excellent communication, presentation, organization, time management and listening skills.
3. Use analytical skills for measuring business potential and value to the hotel.
Job Qualifications:
Education: Bachelor’s Degree or University in Hospitality, Business, Marketing, or related field
Experience: Minimum 1 -2 year’s experience in Convention Services, Banquet, Hotel Sales, Marketing, or equivalent education and experience.
Licenses/Certifications: N/A
Physical Requirements and working conditions:
Ability to speak and hear in English. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 25 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Continually works in normal office conditions and in close proximity to others.
Additional physical, visual and working requirements:
X Stand for long periods of time
X Walk extended distances
X Lift/carry 6-25 lbs.
X Able to work overtime and/or irregular hours
Pyramid Global Hospitality


