Ecommerce Manager

The Vintage Rug Shop is currently seeking a hard working, detail oriented, eager and upbeat e-Commerce Manager to join our growing team! The e-Commerce Catalog Manager will lead the business in expanding its e-Commerce presence by way of streamlining current systems and implementing best practices. This individual will be responsible for all product sold on the www.thevintagerugshop.com website. This individual is a self starter, a team player, and an excellent communicator. This role will work closely with the Owner to ensure all product data is accurate and uniform across all categories and will also ensure the front-end customer experience is seamless and enjoyable. This person will be an integral part in taking the company’s e-Commerce presence to the next level. 

RESPONSIBILITIES:

• Create all new product skus (seasonal launch basis & ad hoc sku creation)
• Must be able to write product descriptions that speak to our customer base in the VRS brand voice
• Gather all relevant details/dimensions/additional info for each product page. 
• Price all retail products in accordance with industry margins
• Complete all backend settings for shipping/collections/tags/metafields etc.
• Experience with bulk editing software (e.g. Matrixify) preferred
• Maintain all skus in Shopify with routine updates on products including verbiage, lead times, etc 
• Responsible for resolving any issues relating to product webpage content including technical data, pricing, visual, content, and copy (including routine checks for any missing info/photos on website etc.)
• Merchandise website; continually rank/freshen collections (e.g. best sellers, new arrivals, all product categories collections)
• Seasonally/occasionally provide homepage refreshes, including rearranging theme elements/use of new imagery, copy etc. 
• Maintain accurate shopping feeds on 3rd party platforms & Affiliates including Share-A-Sale, Instagram, Facebook, Pinterest, and Google etc.
• Performs routine system audits to ensure alignment across multiple channels and systems 
• Work alongside photographer to ensure photos meet company’s brand and style guides and all product is accurately captured for the website (both lifestyle product and homepage/email assets)
• Report on e-commerce KPIs during weekly sales meeting
• Work with Owner on market initiatives and promotions and make suggestions to help increase traffic and conversion
• Have a comprehensive knowledge and understanding of e-commerce, industry, technology, and trends, and be able to recommend new website products, integrations, and opportunities for the company
• Keep an active pulse on eCommerce and retail shopping trends, best practices, and competitive consumer experiences 
• Actively propose new ideas and updates to Owner and help implement new processes to improve overall workflow

QUALIFICATIONS:

• 3+ years managing a website and digital product catalog
• Shopify experience required
• Knowledge of Klaviyo bonus
• Knowledge of Matrixify bonus
• Proficiency in excel (experience using v-lookups, manipulating large data sets using concatenation/text to columns, etc.)
• Solid understanding of industry standard eCommerce metrics, KPIs, Shopify/Google/Facebook Analytics
• Strong organizational skills
• Strong time management skills
• Ability to wear several hats and quickly pivot when needed in a small, fast-paced environment
• Must have a strategic mindset and analytical experience
• A self-starter and able to work with minimal supervision
• Must be a team player and have a positive attitude, able to work with multiple personality types
• A strong communicator (written and verbal) and active listener who comes with an open-mind and is able to effectively incorporate cross-functional team members to accomplish tasks
• Interest/passion for home furnishings industry bonus 
• Bachelor’s Degree required
• Must live in the San Francisco Bay Area and able to work in an office

SALARY + BENEFITS:

This is a full time position located in Oakland, CA. We offer a competitive salary dependent on experience, 401(K) participation, health benefits, paid vacation, and discounts on merchandise 

HOW TO APPLY: 

Email the following to [email protected] (or submit through this post)

Subject Line: e-Commerce Catalog Manager

In your email, please include the follow:

• Resume
• Cover Letter: In the cover letter, please tell us a bit about yourself, why you fit the description, why you’d make a great addition to our team, and how The Vintage Rug Shop fits into your career path.
• Link to Instagram and LinkedIn

The Vintage Rug Shop