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SENIOR ACCOUNT MANAGER
DEPARTMENT: COMMERCIAL LINES
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Senior Account Manager at Momentous Insurance, A Marsh McLennan Agency.
Momentous Insurance, A Marsh McLennan Agency provides commercial insurance, commercial entertainment, film and tv insurance, employee health & benefits insurance, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 9,000 colleagues and 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As our Senior Account Manager on the Commercial Lines team, you’ll be responsible for the following:
This is a service position. The primary function of this position is to provide the highest quality service to customers and cross sell within the existing book of business. The Senior Account Manager (SAM) will be the day-to-day liaison between the insurance company (MIB) and designated accounts managed by Account Executives/Sr. Account Executives/Producers. Daily servicing of customers will include addressing various coverage issues, contract analysis, exposure analysis, issuing auto ID cards, handling all the inside service work associated with the client’s accounts, including all endorsement activity, routine coverage questions, problem solving, renewal control, preparation of formal proposals, checking and binding policies. The Senior Account Manager (SAM) should have experience in all areas of Commercial Lines insurance. As needed the SAM will coordinate with and defer to the Account Executive/Sr. Account Executive/or Producer on strategic account issues and potential problems. The SAM is responsible for the successful fulfillment of Standard Operating Procedures and Guidelines (SOP’s).
Our future colleague.
We’d love to meet you if your professional track record includes these skills:
- Know the underwriting and rating procedure for all types of personal lines policies.
- Quote new business and renewal options to every client to include:
- Higher limits of liability
- Higher deductible options
- General Liability coverage
- Commercial automobile coverage
- Commercial property coverage
- Umbrella or excess liability/excess uninsured/underinsured coverage
- Employment practices liability/board of directors and officers coverage
- Guaranteed replacement cost
- Equipment breakdown coverage
- Enhanced auto coverages
- Prepare proposals and applications, submit them to insured’s and carriers, obtain client’s signature and follow up to ensure timely responses, all in conjunction with AE or Producer.
- Prepare and provide to every client a Summary of Insurance once coverage is bound and in effect for new accounts.
- Immediately update Summary of Insurance for existing clients.
- Remarket accounts as directed and follow up with AE or Producer
- Maintain agency EPIC files accurately and consistently documenting conversations in emails and other notes sent to clients, while adhering to all MIB electronic and EPIC procedures.
- Handle cancellations timely by checking carrier websites or NOC’s received via scan, fax or email, legally saving all accounts possible with adherence to E&O guidelines.
- Prepare and check policies based on SOP’s checklist to include preparing letters, invoicing, summaries of insurance, certificates, ID cards, evidence of insurance, binders, etc. Policies must be checked for accuracy and all applicable endorsements.
- Know and be up to date on the utilization of carrier websites, carrier communications, new coverage options and billing procedures.
These additional qualifications are a plus, but not required to apply:
- College Degree preferred (high school diploma is required)
- Current California Department of Insurance License
- 4-6 years of experience
- Proficient MS Office Suite (Word, Excel, Outlook)
- Experience utilizing carrier websites to market and rate new and/or renewal business such as Safeco, Allied, Travelers, Chubb, The Hartford, Tokio Marine, Cincinnatti, Hanover, CNA and more.
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Work environment & physical demands.
- Ability to use computer keyboard and sit in a stationary position for extended periods as well as use office machinery such as fax and copy machines, and telephones.
- Work is performed in a typical interior/office work environment.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
- Generous time off
- Tuition reimbursement and professional development opportunities
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about a career at MMA, check us out online: https://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw
Follow us on social media to meet our colleagues and see what makes us tick:
· https://www.instagram.com/lifeatmma/
· https://www.facebook.com/LifeatMMA
· https://twitter.com/LifeatMMA
· https://www.linkedin.com/company/marsh-mclennan-agency/
The applicable base salary range for this role is $42,400 to $90,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EEO Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
Momentous Insurance Brokerage, A Marsh & McLennan Agency LLC
- Manager, Metadata & Taxonomy – Content Licensing
- The Manager, Metadata & Taxonomy is responsible for strategically designing and maintaining metadata models for digital assets governed by the Content Licensing group, working with both internal and external stakeholders to manage and optimize workflows for metadata tagging and client deliverables. A person in this role must operate at the intersection of information science, post-production, digital asset management, and content licensing. This role involves managing relationships with content marketing groups, balancing their customer service needs with the company’s metadata creation and collection goals. This person must be a self-starter, but willing and eager to collaborate with others. This person should believe in the power of metadata and want to share this knowledge with others. The Manager, Metadata & Taxonomy must be detail-oriented, agile, creative, and able to synthesize information from many sources. Metadata models will change over time and the Manager should be willing to disrupt the status quo, inspiring others to do the same.
- Responsibilities include:
- Identify strategic metadata opportunities for the Content Licensing business and for the broader studio as it relates to the curation of time-based metadata and clip re-use across all lines of business.
- Drive strategic decision making and implementation related to metadata creation, acquisition, and modeling
- Design, build, and maintain metadata models and schemas in support of Content Licensing and its related activities across the studio
- Audit metadata to ensure adherence to standards and identify new opportunities
- Use SQL and other query languages to standardize inconsistent or incomplete metadata, as well as perform analysis that influences metadata strategy
- Develop and improve workflows for metadata tagging and client deliverables (video clips/still images)
- Lead training for metadata tagging processes and the creation of metadata deliverables
- Document workflows, metadata models, and standards
- Evaluate new AI/machine learning technologies and project manage their integration with existing systems
- Map metadata between systems to support data initiatives and increase efficiency
- Onboard new content partners, provide training, and develop custom metadata schemas as required
- Oversee the operation of and serve as the internal public face for SPCL’s Village Well, a first-of-its-kind metadata repository describing longform studio assets with AI and human-generated time-based metadata
- Manage Village Well content partner relationships
- Query and analyze search data to support strategic metadata decisions
- Create reports to track project status
- Maintain familiarity with new technologies and other developments in the entertainment industry as they relate to metadata creation, collection, or modeling
- Support content review for ad-supported licensing models, making recommendations based on deep knowledge of rights and clearances
- Review and flag content for compliance issues
- Advocate to improve content discoverability and user experience through innovative metadata models
- Experience:
- 5+ years of direct experience within the following areas:
- metadata, including taxonomies, ontologies, metadata standards, metadata management, data extraction & transformation, and digital asset management (DAM)
- content licensing, including film clips, photography, stock footage, VFX elements, license administration, rights and clearances, CRM systems, sales, and customer service
- post-production, including knowledge of traditional (i.e. film-based) as well as current (i.e digital) post-production workflows, telecine, color-grading, editing, VFX, encoding/transcoding, and delivery formats
- personnel management, including supervision, scheduling, training, evaluation, and development
- Knowledge, skills, and abilities required:
- Strong understanding of metadata, taxonomies, and ontologies
- Excellent verbal and written communications skills
- Adept research and problem-solving skills
- Deep knowledge of the studio’s catalog and the stock footage library
- Ability to multi-task and meet deadlines in a fast-paced environment
- Sound analytical skills (both qualitative & quantitative)
- Understanding of rights and clearances
- Understanding of compliance standards and practices
- Able to build rapport with clients, partners and cross-functional teams
- Decisive & effective problem-solving ability with a strategic mindset
- Detail-oriented with strong organizational and project management skills
- Master’s degree in Library or Information Science preferred
- *Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or other protected characteristics.
Sony Pictures Entertainment
Contemporary Staffing Solutions is seeking a Media Operations Manager to join our client in Los Angeles, CA for a hybrid opportunity! The Media Operations Manager is primarily responsible for fostering collaboration and ensuring efficient workflow between the production and sales departments. Additionally, the manager will be responsible for interacting directly with vendors and clients, while also demonstrating excellent leadership and management skills. This exciting Direct-Hire opportunity is offering up to $150,000/year!
Responsibilities of the Media Operations Manager include:
- Collaborate with the production and sales departments to streamline operations and
- ensure seamless communication and coordination.
- Develop and implement operational strategies, policies, and procedures to optimize productivity and efficiency.
- Oversee the planning, execution, and evaluation of multimedia events, including conferences, trade shows, and industry-specific gatherings.
- Coordinate with vendors, contractors, and freelancers to ensure timely and high-quality delivery of media projects and services.
- Maintain relationships with existing clients, providing exceptional customer service and
- identifying opportunities for upselling and cross-selling.
- Identify and pursue new business opportunities within the entertainment industry,
- leveraging industry knowledge and contacts.
- Monitor and report on key performance indicators, analyzing data and providing actionable insights to inform decision-making.
- Manage the budget for media operations, ensuring effective resource allocation and cost control.
- Stay up to date with industry trends, technologies, and best practices to drive innovation and maintain a competitive edge.
- Provide leadership, guidance, and mentorship to a team of media professionals, fostering a collaborative and high-performance work environment.
Qualifications of the Media Operations Manager include:
- Bachelor’s degree in a relevant field (e.g., media studies, communications, marketing, business administration) or equivalent experience.
- Proven experience (3+ years) in media operations, preferably within the entertainment industry.
- Strong knowledge of multimedia production processes, including publications, websites, digital marketing, and events.
- Excellent leadership and management skills with the ability to motivate and inspire cross-functional teams.
- Exceptional organizational and project management abilities, with an attention to detail and the ability to multitask effectively.
- Outstanding interpersonal and communication skills to engage with clients, vendors, and internal stakeholders.
- Proficiency in analyzing data and generating reports to drive informed decision-making.
- Flexibility to work remotely or from our offices in West Los Angeles, as required.
- A passion for the film and television industry and a deep understanding of its trends and dynamics.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
Contemporary Staffing Solutions
JOB DESCRIPTION
Our client, a video game company, is seeking a Program Manager II to join the Player Platform Team.
Responsibilities:
• Plan and scope cross team projects within Player Platform.
• Plan and scope the end-to-end platform integration path for each game developer on the platform.
• Build and adjust all integration milestones per customer, including kickoff meetings, working agreements, and follow-up commitments
• Design systems for improving the feedback loop between teams, game and platform.
• Standardize communications best practices, nomenclature, and tools between platform teams and their customers.
• Plan, scope, and provide long-term, sustainable customer management support between platform teams and game developers.
• Assess, escalate, and document emergent customer issues, identifying and improving on process pain points and inefficiencies.
Required Qualifications:
• 4+ years of professional experience in the project management craft for large-scale software products utilizing different crafts and disciplines whilst serving a global audience.
• Experience managing product goals across multiple teams.
• Experience with iterative development methodologies like Scrum & Agile, and have used supporting software (i.e.: JIRA)
Desired Qualifications:
• Experience working on a variety of software products in the gaming and entertainment space
• Knowledgeable about the gaming industry including newest trends and events
Pay Range: $65/hr W2 – $76/hr W2
Onward Play
Onward Search needs a Technical Program Manager / Scrum Lead (Business Operation Organization) for one of our entertainment customers working a hybrid schedule in Santa Monica, CA.
** Onward Search is unable to support Corp-to-Corp arrangements at this time. **
Job Description:
In this role, you will be actively engaged in the day-to-day hands-on management of team activities, backlogs, and roadmaps for technology initiatives. You’ll employ Agile and Scrum practices to guide the development team in achieving timely deliverables. Your responsibilities will extend to scheduling upcoming work, maintaining a balanced team focus, and collaborating across various technical teams and Product groups. This collaborative effort is essential to ensure the effective delivery, testing, and deployment of multifaceted business solutions.
Qualifications:
- Over 5 years of hands-on experience in Agile/Scrum methodologies for software application development, demonstrating effective leadership as a Scrum Lead.
- More than 5 years of proven expertise in overseeing formal application software development projects.
- A Bachelor’s degree or equivalent experience is a requirement.
- Possession of CSM or PMP certification would be advantageous.
- Thorough familiarity with the software development life cycle, with specialized experience in Content Management Systems (CMS) and the Content Management Supply Chain domain.
- Proficiency with project management tools pertinent to the business/project context.
- Expertise in Agile and Scaled-Agile Management methods and processes.
Onward Search
Valley Children’s Hospital is seeking an experienced Manager for its Pediatric Operating Room. Valley Children’s maintains a family-like atmosphere to more than 3,000 employees and recognizes that employees play an important role in the success of the entire organization, so employees and their families are rewarded with robust benefits.
The hospital’s main campus sits in the heart of one of the most beautiful states in the nation, just a short drive from three national parks and your choice of California coastline beaches. No matter your interest, you will have many opportunities for recreation, arts, entertainment, and more.
Valley Children’s Operating Room sees a number of surgical cases that include complex plastic surgery, neurosurgery, cardiovascular surgery, ophthalmology, ENT, orthopaedics and urology.
Position Details and Responsibilities:
- Accountable for the overall supervision of direct and indirect care of patients and families
- Participates in the development, implementation and evaluation of customer service, based on the family-centered care model
- Manages human resources including performance and staff development
- Manages department performance evaluation activities and facilitates on-going improvements to performance and safety
Requirements:
- Bachelor’s Degree in nursing or related field required, Master’s degree preferred and either Bachelor’s or Master’s Degree must be in nursing.
- Active California RN License required
- Minimum of 1 year management experience required
- Minimum of 3 years clinical experience required, one year of which shall have been in pediatric critical care nursing
- Minimum 5 years increasingly responsible experience which demonstrates proficiency in the skills and knowledge required to perform the job
Position details: Full Time, Exempt level position
Valley Children’s Healthcare
Onward Search is looking for a Program Manager II to join one of our gaming customers’ Player Platforms teams in Los Angeles, CA.
** Onward Search is unable to support Corp-to-Corp arrangements at this time. **
Job Description:
In this role, you will lead cross-team projects within the Player Platform, overseeing end-to-end integration paths for game developers. You’ll also design systems to enhance feedback loops, establish communication best practices, and provide long-term customer support while addressing and improving process-related challenges.
Required Qualifications:
- 4+ years of global project management experience in large-scale software products, collaborating across disciplines.
- Proven success in overseeing product goals across multiple teams.
- Proficiency in iterative development methodologies (e.g., Scrum, Agile) and relevant tools like JIRA.
- Demonstrated expertise in stakeholder management and possesses excellent communication skills to facilitate seamless collaboration throughout the software development lifecycle (SDLC) for multiple products.
Desired Qualifications:
- Background in software products within gaming and entertainment.
- Keen understanding of gaming industry trends and advancements.
Onward Search
Location: Los Angeles Area. Candidate may work from home but be available to come to the office for specific team events and trainings.
Authorization: Unavailable
Pay Format: W2, no C2C available
Program Manager II
As a Program Manager II on the Player Platform Program Management team, you will coordinate important development projects and lead the integration of client’s new games with the Player Platform suite of products. You excel at condensing the million moving parts of platform development and game development into strategic points of focus between our development teams, smooth the process of platform development and integration before, during, and after launch. Player Platform serves our game and product developers.
You will report to the Director, Technical Product Management in Player Platform.
Responsibilities:
• Plan and scope cross team projects within Player Platform.
• Plan and scope the end-to-end platform integration path for each game developer platform.
• Build and adjust all integration milestones per customer, including kickoff meetings, working agreements, and follow-up commitments
• Design systems for improving the feedback loop between teams, game and platform.
• Standardize communications best practices, nomenclature, and tools between platform teams and their customers.
• Plan, scope, and provide long-term, sustainable customer management support between platform teams and game developers.
• Assess, escalate, and document emergent customer issues, identifying and improving on process pain points and inefficiencies.
Required Qualifications:
• 4+ years of professional experience in the project management craft for large-scale software products utilizing different crafts and disciplines whilst serving a global audience.
• Experience managing product goals across multiple teams.
• Experience with iterative development methodologies like Scrum & Agile, and have used supporting software (i.e.: JIRA)
Desired Qualifications:
• Experience working on a variety of software products in the gaming and entertainment space
• Knowledgeable about the gaming industry including newest trends and events
24 Seven Talent
Role: Business Operations Program Manager
Where: Culver City, CA (hybrid)
Duration: 5 months w/ potential to convert to extend
Pay Rate: $60-67/hour
A well-known ecommerce enterprise is seeking an experienced Business Operations Program Manager to join their dynamic team. In this role, you will play a crucial part in driving cross-functional projects, ensuring efficient operations, and collaborating with senior stakeholders to achieve successful project delivery.
Key Responsibilities:
- Project Management: Lead and oversee cross-functional projects from inception to completion, defining project scope, gathering business requirements, and ensuring adherence to timelines and budgets.
- Business Analysis: Perform in-depth analysis to identify opportunities, assess risks, and develop strategies to meet business objectives.
- Resource Allocation: Identify and allocate necessary resources, including personnel and technology, to support project goals.
- Stakeholder Collaboration: Collaborate with senior stakeholders to align project objectives with business strategies and gain approval for project plans.
- Progress Tracking: Monitor and manage both functional and project progress, ensuring milestones are met on time and within scope.
- Risk Management: Identify and assess risks, proactively address bottlenecks, and provide effective escalation management when necessary.
- Strategic Insight: Contribute strategic insights into project viability, balancing business needs with budget and timeline constraints.
- Diverse Exposure: Interface with senior leadership and all parts of the organization, fostering a collaborative and communicative environment.
Qualifications:
- Bachelor’s degree or equivalent work experience is required.
- Minimum of 7 years of experience in project management or a related field.
- Experience in creating business plans, gaining approval, and overseeing projects from inception to completion.
- Prior experience in the media and entertainment industry is a strong plus.
- Strong leadership and project management skills.
- Excellent analytical and problem-solving abilities.
- Effective communication and interpersonal skills.
- Ability to work independently and in a cross-functional team environment.
Robert Half
We are a Los Angeles-based consumer goods and brand management company. Through our portfolio of gaming and entertainment brands, we deliver fast, focused, fun. We offer a competitive salary, excellent benefit plan, a casual and fun working environment, and career growth opportunities.
This is a hybrid role with two to three days onsite at the El Segundo office.
POSITION: LICENSE MANAGER/DIRECTOR
We are looking to expand our team by adding an Outbound Licensing Manager/Director. This role will play a critical part in overseeing the licensing activities within our organization. It will focus on cross-category, outbound, consumer products licensing, on a global scale. This individual will be responsible for category matrix building, deal negotiation, and will ensure compliance with licensing agreements. They will work to optimize license usage and strategize to maximize partnership. This role involves working closely with various departments, vendors, and legal teams to ensure the organization’s intellectual property rights are professionally managed.
Key Responsibilities:
- Coordinate the procurement of new licensees and oversee renewal process with existing licensees, ensuring they align with business needs and comply with regulations.
- Develop and implement a comprehensive license management strategy, ensuring compliance across the organization.
- Work with licensing partners to build annual business plans and quarterly projections.
- Assist Finance team with guaranteed and royalty payments.
- Monitor license usage, ensuring that all licenses are appropriately assigned and utilized efficiently.
- Conduct regular audits to identify any license discrepancies and resolve non-compliance issues promptly.
- Collaborate with vendors to negotiate favorable license agreements, including terms, conditions, and royalty structures that align with the organization’s needs and goals.
- Build strong relationships with partners to stay informed about updates, upcoming changes, and industry trends.
- Keep the organization informed about licensing-related updates, industry trends, and best practices.
- Maintain accurate and up-to-date records of all licenses and related agreements.
- Prepare regular reports for senior management, highlighting licensing deal status, and targeted projections.
Qualifications and Requirements:
- Bachelor’s degree in Business Administration or related field.
- Proven experience in license management in the consumer goods industry and strong understanding of legal and regulatory implications in the industry.
- Familiarity with industry-standard licensing management tools and software.
- Strong negotiation and vendor management skills.
- Excellent analytical and problem-solving abilities
- Attention to detail and a proactive approach to identifying and resolving issues.
- Ability to work collaboratively with cross-functional team and communicate effectively at all levels of the organization.
- Ability to manage and adapt to changing priorities in a fast-paced environment.
- No-drama collaborator that contributes and takes accountability with team members.
- Work effectively without micromanagement.
- Compensation commensurate with skill and experience.
Pivotal Talent Search


