San Francisco Casting Calls & Acting Auditions

Major Responsibilities

WILL PAY FOR RELOCATION COSTS!! WILL TAKE SOMEONE FROM OUT OF STATE!!!

DIRECT HIRE ROLE IN IRVINE IS LOOKING FOR A QUALIFIED PRODUCT MANAGER!

• Take ownership for category sales, margin, inventory and quality goals ensuring product line meets and exceeds both company objectives and customer expectations.
• Client communication/visit to facilitate project development and product proposal
• Perform market research for both product category competitive trends as well as key channel/customer specific trends. Research would include utilization of primary and secondary sources as well as independent retail analysis.
• Develop strategic category plans as well as the tactical activities required to grow category sales and profitability.
• Develop and implement a go-to-market plan for new products and new merchandising plans working with all departments to execute.
• Provide product direction to account team in terms of product specifications, packaging suggestions and cost targets.
• Determine and direct appropriate collateral materials, merchandising and launch plans for new and existing products to effectively represent the offering. Direct and drive the graphics needed to support the implementation of product packaging, labeling, catalog copy, sell sheets, product specifications, customer presentations and product knowledge training.
• Manage the entire product life cycle including product line rationalization and product, product line and category elimination.

Qualifications

• Bachelor’s degree PREFERRED in Engineering, Marketing or Business related field.
• Past experience working in Walmart, Target, or other U.S. retailers is a plus.
• Minimum 5-8 years experience in marketing or product management position.
• Good communication skills with customers for product proposal.
• Past experience in developing successful products and product lines.
• Past experience in clients communication and product proposal.
• Excellent verbal and written skills.
• Team player able to participate in and lead cross-functional teams.
• Strong organizational skills to prioritize work and meet timelines and schedules.
• Strong computer skills including excellent working knowledge of Microsoft Excel, PowerPoint and Word

Ultimate Staffing

Are you a Director of Affiliate Marketing who is interested in developing and executing an affiliate marketing strategy for a profitable subscription-based health and wellness startup? Are you a Director of Affiliate Marketing who has a strong track record of success in managing high growth affiliate programs, and a deep understanding of subscription products? If so, please continue reading…

I am continuing to partner with a profitable, growth-stage startup client that is hiring a Director of Affiliate Marketing to help take the business to the next level.

This subscription-based health and wellness startup ties in telemedicine, beauty, health, subscription, and pharma. With a formidable management team of industry experts and a vast consumer business pipeline, my client is well-positioned to expand their team in proportion to the growth of their business. The company is already profitable, with an 8-figure ARR, and has grown close to 8x in the past year. Founder/CEO has led several successful venture-backed companies and has a track record of mentorship and promoting from within.

Role & Responsibilities:

• Develop and execute the affiliate marketing strategy to drive revenue growth and customer acquisition
• Identify and onboard new affiliates to the program, and manage ongoing relationships with existing affiliates
• Negotiate commission rates, terms, and promotions with affiliate partners
• Monitor and optimize affiliate performance to ensure maximum ROI and profitability
• Analyze affiliate data and metrics to identify trends and opportunities for optimization
• Collaborate with the marketing team to develop creative assets and promotions for affiliate partners
• Stay up to date on industry trends and best practices to ensure the affiliate program remains competitive and effective

Skills / Experience Needed:

• 5+ years of experience in affiliate marketing, with a track record of success in managing high growth affiliate programs
• Proven affiliate marketing track record within the direct-to-consumer space, specifically with subscription-based platforms
• Experience building partnerships with content publishers, influencers, and creators
• Strong communication and interpersonal skills, with the ability to build relationships with affiliates and internal stakeholders
• Strong analytical skills with the ability to analyze data and metrics to identify trends and opportunities
• Familiarity with affiliate networks, tracking platforms, and reporting tools
• Strong project management skills with the ability to manage multiple projects and deadlines
• A passion for the DTC space and a deep understanding of the industry
• Strong team player with the ability to work in a semi-remote team environment
• Ability to work in a fast-growing organization, drive change, and build from scratch
• BS/BA Degree

What is being offered:

• Opportunity to be one of the first 25 employees in one of the fastest growing businesses in Los Angeles, CA and be a key player in building a high growth startup
• Join an organization that is passionate about the work their doing day in day out
• Entrepreneurial environment
• Leadership growth opportunities
• Various work capabilities: In office, hybrid (1-2 days per week in the office)
• Base Salary + Strong Equity component
• Unlimited PTO
• Medical, Dental, Vision, and 401k Benefits
• Other perks, including a $100 monthly wellness reimbursement

If you are a Director of Affiliate Marketing who is interested in expanding upon affiliate marketing initiatives for an innovative direct to consumer / subscription-based platform in LA, please apply today.

FILD Search, LLC

• Bachelor’s degree in a Technology field or related degree. Additional years of directly related relevant experience may be substituted for the educational requirement.
• 1-2 years of Technical Project Management experience
• General interest in technology, hardware, and software (get examples!)
• Ability to speak about technical issues with both technical and non-technical people (and vice versa)
• Good Analytical and problem solving skills
• Detail Oriented with excellent organizational skills
• Retail and consumer experience strongly preferred

• Any professional experience with Brightsign and/or Brightscript development
• Any experience with Revel, Revel Remote Access CMS, Brightsign CMS
• Knowledge of retail display systems a huge plus
• Experience interfacing with software or hardware teams in China
• Knowledge of Chinese language and culture a plus

Responsibilities

• Provide Technology support to the client facing BU teams and directly with the client to provide practical and blue-sky idea solutions to meet a client’s expectations.
• Manage complex product Technology development projects which entail fixtures, electronic hardware, software and its integration
• Lead the team in working through complex issues or utilize external support, or through global Outform operations teams
• Anticipates Tech issues and associated restrictions well in advance and lead efforts to develop and implement alternative actions to overcome the issues and maintain the schedule.
• Provide a trouble shooting service for the US team, with regards to Technology elements, even if developed and manufactured elsewhere within the group
• Main point of customer contact for all technical project activity within the US region
• Provide a realistic approach to Technology based projects to identify and manage risks
• Lead and personally oversee installation of Technology based elements, equipment etc. at any location. This will include internal manufacture and external installation when required.
• Identify, source, and manage any external Technology services and providers required to fulfill a brief and support this through production stages
• Provide direct support and liaison with OF Asia with regards to any China developed tech implementation into US
• Actively investigate Technology developments, new fields of development and new to market solutions in the industry and look to educate the business so these can be integrated into new design thinking.
• Prepares and manages project budgets and schedules for all technology-based elements and works closely with the in-house estimating team on their integration into a project requirement.
• Project Manage the Technology aspects of any project need, and work closely with BU team and allocated Senior Project Manager
• Escalate deliverable and product performance issues appropriately
• Facilitate regular status meetings with both domestic and international teams
• Ensure seamless communication with other functional areas to include Creative, BU, Engineering, Project management and Production functions
• Manage project deliverables and timelines on all Technology materials, software development, hardware provision and development

Salary: $90,000-$100,000

401k, Health, Dental and Vision offered

LHH

Covid Vaccination and Booster REQUIRED due to role in healthcare company

potential for role being remote but candidate must reside in one of the following states: CA, NV, AZ, CO, OR, TX, or MN.

MUST HAVES:

-5+ years of experience as a Product Manager leading cross-functional teams

-1+ years of experience as a Product Manager of an early-stage start-up in the digital consumer healthcare space or experience in the healthcare industry (preferred)

-A demonstrated and focused desire to build products and services that patients will love.

-Ability to translate the end-user workflows into application or web requirements/design while not losing sight of the patient.

-Capacity for self-motivation, independent initiative and creative problem-solving

-Solid understanding of agile development methodologies

-Bachelor’s degree in computer science, Electrical Engineering, or equivalent experience (preferred)

-Experience with Epic

-Ability to be both webdev focused and Epic focused

Day To Day:

The Product Manager is responsible for defining product roadmaps and leading development for multiple new digital offerings to expand digital services at a top hospital in the Nation in such a way that supports its reputation as a highly visible, innovative, digitally-savvy, and customer-centric health care organization. Works in collaboration with cross-functional teams, driving a lean and agile development process and ensuring the seamless delivery of a product vision that fits the needs of the hospital. The focus will be on the digital scheduling product for patients.

* Passion for product development to lead new digital product offerings. The vision is to transform patient care beyond the walls of the hospital and empower individuals to make the best decisions concerning their health.

* Our Senior Product Managers have the approach to build. They are organizational hard workers who excel in managing procedures and deadlines every step of the way.

* Voice of the patients in the definition and selection of innovative digital solutions and gains an understanding of user personas, difficulties, and journeys.

* Translates and articulates sophisticated user needs and business problems into easily understood solutions and product requirements, shape product strategy and priorities.

* Collaborates and partners cross-functionally with a distributed team across Engineering, Design, Customer Support, Marketing, and Business Development and across complex projects.

* Develops feature lists, user stories, roadmaps, and maintain an agile backlog and sprint process.

* Conducts and leads key sprint ceremonies and manage product documentation.

* Gathers and manages product feedback through surveys, concept testing, analytics tools, and A/B testing; make product decisions and recommendations based on user needs, business goals, and operational capabilities.

* Acts as a champion of the MVP concept, distilling the product down to what is desirable, viable and feasible.

* Defines product goals/KPIs; monitor, report, and improve product performance, adjusting roadmap as needed.

* Acts as the liaison between the hospital’s clinical and operational teams to identify needs, conceptualize, prioritize, design, concept test and deliver innovative solutions.

* Develops materials to communicate vision and progress to leadership, opportunities to take the product to the next level.

* Becomes a recognized expert in the organization on the product, relevant technology, and the competition; proactively monitor and evaluate market competition by comparing the hospital’s digital products to competitors’ products to deliver competitive offerings.

* Refines product strategy and identify potential changes to levers including pricing and target personas, distribution channels.

• * Concurrently manages the roadmaps of a portfolio of products.

Insight Global

Sr. Brand Manager

Location: Hybrid, onsite 2 days per week

Pay: up to $66.66 per hour

Type: Contract

Job Overview:

Plant Technology is looking for a Sr. Brand Manager to join our well known financial services client. The newly formed brand team is on a mission to take the brand to the next level of growth. If you’re a strategic thinker and an active doer that can push programs to sprout and excel within change, then this might be your gig. We are seeking a Contractor to help the team expand its impact over the course of the next 6 months.

Some of the many things you will do in this role – naming and brand architecture, brand education, brand guidelines, driving consistency of application of our brand, etc. This is a new team and the opportunities to have impact are boundless. You will report to the Senior Director of Brand Marketing. If you have a passion for building iconic brands and are a strategic thinker and problem solver who is adept at working cross functionally to deliver strong team results, we’d love to hear from you!

• Job Responsibilities:

Brand Architecture and Naming

• Lead the development of product/feature/initiative names, working closely with product, engineering, marketing, customer experience and legal
• Work closely with the Sr. Director of Brand to facilitate the execution of brand sunsets and brand acquisitions across the organization

Brand Consistency

• Educate employees across the organization on our BILL brand by developing training materials for new and existing employees
• Work with teams across the organization to ensure our brand is being applied consistently across our owned and non-owned experiences; identify areas where we have gaps/inconsistencies and quickly drive to solutions to address those gaps
• Rewrite our brand guidelines in partnership with the creative team to help drive consistency of application and understanding of our brand
• Collaborate closely with partners throughout the organization on ad hoc initiatives that affect perceptions of our brand (including Product Marketing, Marketing Insights, Product Management, and Legal)

Minimum Requirements:

• 10+ years of experience in brand management and strategy
• Bachelor’s degree or equivalent professional experience

Preferred Qualifications:

• Experience leading naming initiatives either within an agency or in-house
• Experience working in-house on brand sunsets and brand acquisitions
• Experience working at an emerging brand that is expanding its product portfolio
• Experience working at a brand strategy agency and ideally in-house within a brand team
• Experience accurately prioritizing and ensuring key initiatives move forward, managing programs at the same time, and working with many different internal and external teams through execution
• Experience working in highly-cross functional organizations, collaborating with creative, research, measurement and marketing counterparts, where influence as well as direct responsibility matter in equal measure
• Skilled at taking charge of a problem/situation and creating order
• Can think strategically, but also handle details with accuracy
• Flexible, resourceful and adaptable to change
• Demonstrated ability to simultaneously manage multiple projects in parallel and manage a wide array of internal and external stakeholders

Planet Technology

Summary

The Client Manager II applies experience and critical thinking skills to anticipate client needs. The Client Manager II demonstrates an ability to understand and articulate expanded and/or alternative methods of managing the clients benefit programs, to include current trends such as consumer driven healthcare, alternative funding arrangements, and health & productivity management. Introduce plans designed to support the clients’ organizational strategic initiatives and make recommendations accordingly based on client feedback/interest level.

Essential Duties & Responsibilities

• Actively participate in initial strategy meeting with the client to develop the broad outline of the strategy as expressed by the Client Executive.
• Acting in the capacity of the project manager, further refine strategy with the client’s input and as carrier data/feedback is received.
• Develop marketing strategy for clients based on their needs, history and a strong knowledge built over time regarding carriers which can provide the best possible benefit designs and premiums.
• Negotiate with carriers on client’s behalf, drawing on knowledge of the client’s historical trends, claims history and making judicious use of internal underwriting expertise to question carrier rate decisions.
• Manage the client’s annual timeline to include the renewal and Open Enrollment process.
• Actively participate in, and frequently lead, the strategic planning and renewal meetings to learn client needs, challenges and concerns.
• Orchestrate the installation of benefit package(s) to include managing multiple vendor and carrier communications simultaneously, resolving systems compatibility and the resolution of issues.
• Create the strategy and branding under which the benefit package will be presented to the client’s workforce to include the key areas of focus to be messaged during Open Enrollment meetings and in plan specific communications.
• Develop the client’s Open Enrollment communication campaign in a manner that creates understanding and value of the benefits programs while enriching employees to be knowledgeable healthcare consumers.
• Develop analytical, customer service and communication skills needed to perform as a Client Executive.
• Manage the book with minimal supervision from the Client Executive to include tracking renewal dates and following up with the team throughout the renewal process, instructing the team to begin gathering necessary renewal information and update presentations.
• Present to Client Executive the financial measures used to predict and analyze plan benefit costs, and the factors which influence those costs and premium rates.
• Learn best practices to present renewal outcomes to the client and provide recommendations based on the findings with the ultimate goal being to take on these responsibilities.
• Keep Client Executive apprised of potential E&O concerns and client dissatisfaction. Strategize with Client Executive to develop possible resolutions and proactive solutions to avoid continued or future problems.
• Through regular, daily interaction with and observation of the service team, assess the skills and knowledge of service team member(s) and recommend formal training and developmental opportunities needed to grow their abilities.
• Based on knowledge of team member(s) skills and abilities, delegate tasks as appropriate.
• Responsible for ensuring project is on time and deadlines are being met.
• Ensure good file maintenance with documentation of account issues and maintenance of the Agency Management System.
• Establish and consistently maintain effective and positive working relationships with internal associates and clients.

Education and/or Experience

• Must possess a strong understanding of health and welfare plan benefits and carriers such that this expertise is recognized by colleagues and clients. This level of expertise is generally acquired through 5 – 7 years of experience servicing group health and benefits sales or service at a brokerage or carrier. At a minimum, 3 of these years must be at a brokerage servicing large client groups (50+ lives).
• A successful work history of strong client service skill with progressively greater levels of responsibility is required.
• Bachelor degree strongly preferred.
• Strong communication skills with the ability to provide non-technical explanations to technical matters, and summarize and present information in a clear, concise and accurate written and verbal format.
• Strong knowledge of employee health insurance carriers, their strengths and weaknesses, and plan design features as well as the factors which affect cost and plan design.
• Maintain a valid unrestricted Life and Disability License in California and meet the continuing education requirements.
• Maintain a valid driver’s license and dependable transportation.
• Proficiency with Microsoft Word, Excel and PowerPoint to include work experience creating tables, charts, graphs, pivot tables and formulas.

Work Environment & Physical Demands

• Ability to use computer keyboard and sit in a stationary position for extended periods as well as use of office equipment such as fax and copy machines, and telephones.
• Work is performed in a typical interior/office work environment.
• Travel to client sites is required. Travel is usually within driving distance of the office, but on regular occasions will require a 2 – 3 night stay out of town.
• Extended work hours (10 – 12 hrs/day) required on occasion during peak workload periods and to participate in networking and industry functions that begin before the workday, and may extend into the evening.

The applicable base salary range for this role is $60,000 to $128,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: https://marshmma.com/careers.

Marsh McLennan Agency

Summary

The Client Manager II applies experience and critical thinking skills to anticipate client needs. The Client Manager II demonstrates an ability to understand and articulate expanded and/or alternative methods of managing the clients benefit programs, to include current trends such as consumer driven healthcare, alternative funding arrangements, and health & productivity management. Introduce plans designed to support the clients’ organizational strategic initiatives and make recommendations accordingly based on client feedback/interest level.

Essential Duties & Responsibilities

• Actively participate in initial strategy meeting with the client to develop the broad outline of the strategy as expressed by the Client Executive.
• Acting in the capacity of the project manager, further refine strategy with the client’s input and as carrier data/feedback is received.
• Develop marketing strategy for clients based on their needs, history and a strong knowledge built over time regarding carriers which can provide the best possible benefit designs and premiums.
• Negotiate with carriers on client’s behalf, drawing on knowledge of the client’s historical trends, claims history and making judicious use of internal underwriting expertise to question carrier rate decisions.
• Manage the client’s annual timeline to include the renewal and Open Enrollment process.
• Actively participate in, and frequently lead, the strategic planning and renewal meetings to learn client needs, challenges and concerns.
• Orchestrate the installation of benefit package(s) to include managing multiple vendor and carrier communications simultaneously, resolving systems compatibility and the resolution of issues.
• Create the strategy and branding under which the benefit package will be presented to the client’s workforce to include the key areas of focus to be messaged during Open Enrollment meetings and in plan specific communications.
• Develop the client’s Open Enrollment communication campaign in a manner that creates understanding and value of the benefits programs while enriching employees to be knowledgeable healthcare consumers.
• Develop analytical, customer service and communication skills needed to perform as a Client Executive.
• Manage the book with minimal supervision from the Client Executive to include tracking renewal dates and following up with the team throughout the renewal process, instructing the team to begin gathering necessary renewal information and update presentations.
• Present to Client Executive the financial measures used to predict and analyze plan benefit costs, and the factors which influence those costs and premium rates.
• Learn best practices to present renewal outcomes to the client and provide recommendations based on the findings with the ultimate goal being to take on these responsibilities.
• Keep Client Executive apprised of potential E&O concerns and client dissatisfaction. Strategize with Client Executive to develop possible resolutions and proactive solutions to avoid continued or future problems.
• Through regular, daily interaction with and observation of the service team, assess the skills and knowledge of service team member(s) and recommend formal training and developmental opportunities needed to grow their abilities.
• Based on knowledge of team member(s) skills and abilities, delegate tasks as appropriate.
• Responsible for ensuring project is on time and deadlines are being met.
• Ensure good file maintenance with documentation of account issues and maintenance of the Agency Management System.
• Establish and consistently maintain effective and positive working relationships with internal associates and clients.

Education and/or Experience

• Must possess a strong understanding of health and welfare plan benefits and carriers such that this expertise is recognized by colleagues and clients. This level of expertise is generally acquired through 5 – 7 years of experience servicing group health and benefits sales or service at a brokerage or carrier. At a minimum, 3 of these years must be at a brokerage servicing large client groups (50+ lives).
• A successful work history of strong client service skill with progressively greater levels of responsibility is required.
• Bachelor degree strongly preferred.
• Strong communication skills with the ability to provide non-technical explanations to technical matters, and summarize and present information in a clear, concise and accurate written and verbal format.
• Strong knowledge of employee health insurance carriers, their strengths and weaknesses, and plan design features as well as the factors which affect cost and plan design.
• Maintain a valid unrestricted Life and Disability License in California and meet the continuing education requirements.
• Maintain a valid driver’s license and dependable transportation.
• Proficiency with Microsoft Word, Excel and PowerPoint to include work experience creating tables, charts, graphs, pivot tables and formulas.

Work Environment & Physical Demands

• Ability to use computer keyboard and sit in a stationary position for extended periods as well as use of office equipment such as fax and copy machines, and telephones.
• Work is performed in a typical interior/office work environment.
• Travel to client sites is required. Travel is usually within driving distance of the office, but on regular occasions will require a 2 – 3 night stay out of town.
• Extended work hours (10 – 12 hrs/day) required on occasion during peak workload periods and to participate in networking and industry functions that begin before the workday, and may extend into the evening.

The applicable base salary range for this role is $60,000 to $128,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: https://marshmma.com/careers.

Marsh McLennan Agency

Summary

The Client Manager II applies experience and critical thinking skills to anticipate client needs. The Client Manager II demonstrates an ability to understand and articulate expanded and/or alternative methods of managing the clients benefit programs, to include current trends such as consumer driven healthcare, alternative funding arrangements, and health & productivity management. Introduce plans designed to support the clients’ organizational strategic initiatives and make recommendations accordingly based on client feedback/interest level.

Essential Duties & Responsibilities

• Actively participate in initial strategy meeting with the client to develop the broad outline of the strategy as expressed by the Client Executive.
• Acting in the capacity of the project manager, further refine strategy with the client’s input and as carrier data/feedback is received.
• Develop marketing strategy for clients based on their needs, history and a strong knowledge built over time regarding carriers which can provide the best possible benefit designs and premiums.
• Negotiate with carriers on client’s behalf, drawing on knowledge of the client’s historical trends, claims history and making judicious use of internal underwriting expertise to question carrier rate decisions.
• Manage the client’s annual timeline to include the renewal and Open Enrollment process.
• Actively participate in, and frequently lead, the strategic planning and renewal meetings to learn client needs, challenges and concerns.
• Orchestrate the installation of benefit package(s) to include managing multiple vendor and carrier communications simultaneously, resolving systems compatibility and the resolution of issues.
• Create the strategy and branding under which the benefit package will be presented to the client’s workforce to include the key areas of focus to be messaged during Open Enrollment meetings and in plan specific communications.
• Develop the client’s Open Enrollment communication campaign in a manner that creates understanding and value of the benefits programs while enriching employees to be knowledgeable healthcare consumers.
• Develop analytical, customer service and communication skills needed to perform as a Client Executive.
• Manage the book with minimal supervision from the Client Executive to include tracking renewal dates and following up with the team throughout the renewal process, instructing the team to begin gathering necessary renewal information and update presentations.
• Present to Client Executive the financial measures used to predict and analyze plan benefit costs, and the factors which influence those costs and premium rates.
• Learn best practices to present renewal outcomes to the client and provide recommendations based on the findings with the ultimate goal being to take on these responsibilities.
• Keep Client Executive apprised of potential E&O concerns and client dissatisfaction. Strategize with Client Executive to develop possible resolutions and proactive solutions to avoid continued or future problems.
• Through regular, daily interaction with and observation of the service team, assess the skills and knowledge of service team member(s) and recommend formal training and developmental opportunities needed to grow their abilities.
• Based on knowledge of team member(s) skills and abilities, delegate tasks as appropriate.
• Responsible for ensuring project is on time and deadlines are being met.
• Ensure good file maintenance with documentation of account issues and maintenance of the Agency Management System.
• Establish and consistently maintain effective and positive working relationships with internal associates and clients.

Education and/or Experience

• Must possess a strong understanding of health and welfare plan benefits and carriers such that this expertise is recognized by colleagues and clients. This level of expertise is generally acquired through 5 – 7 years of experience servicing group health and benefits sales or service at a brokerage or carrier. At a minimum, 3 of these years must be at a brokerage servicing large client groups (50+ lives).
• A successful work history of strong client service skill with progressively greater levels of responsibility is required.
• Bachelor degree strongly preferred.
• Strong communication skills with the ability to provide non-technical explanations to technical matters, and summarize and present information in a clear, concise and accurate written and verbal format.
• Strong knowledge of employee health insurance carriers, their strengths and weaknesses, and plan design features as well as the factors which affect cost and plan design.
• Maintain a valid unrestricted Life and Disability License in California and meet the continuing education requirements.
• Maintain a valid driver’s license and dependable transportation.
• Proficiency with Microsoft Word, Excel and PowerPoint to include work experience creating tables, charts, graphs, pivot tables and formulas.

Work Environment & Physical Demands

• Ability to use computer keyboard and sit in a stationary position for extended periods as well as use of office equipment such as fax and copy machines, and telephones.
• Work is performed in a typical interior/office work environment.
• Travel to client sites is required. Travel is usually within driving distance of the office, but on regular occasions will require a 2 – 3 night stay out of town.
• Extended work hours (10 – 12 hrs/day) required on occasion during peak workload periods and to participate in networking and industry functions that begin before the workday, and may extend into the evening.

The applicable base salary range for this role is $60,000 to $128,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: https://marshmma.com/careers.

Marsh McLennan Agency

POSITION TITLE: Client Success Manager

LOCATION: Orange County, CA

COMPENSATION: 70-75K

GENERAL JOB DESCRIPTION:

As Client Success Manager you will play a key role in servicing and growing our professional and commercial staffing business. In this role, you will be responsible for the day-to-day coordination of Eastridge client-facing operations and supporting procedures to facilitate organizational effectiveness and efficiency, as well as introducing new service lines and staffing solutions to our current clients.

WHAT MAKES EASTRIDGE WORKFORCE SOLUTIONS DIFFERENT:

Eastridge Workforce Solutions is a 100% Employee-Owned (ESOP) company, empowering employees to earn meaningful equity in the company they build and continue to grow. Through our core belief in servant leadership and fostering career growth, we have remained dedicated to our original mission of providing opportunity and enrichment through work, while innovating technology and services to help our clients and candidates thrive.

When working with Eastridge, you will find we care deeply about our employees and the people we serve. All of our efforts are delivered with people-centric thoughtfulness—for ourselves, our customers, and the greater community.

Eastridge has a strong commitment to diversity, equity, and inclusion (DE&I) in the workplace. We host multiple affinity and employee resource groups, led by our diverse team members, to welcome valuable discussions in a safe place. Visit our website to learn more about B.L.A.C.K. @Eastridge, LGBTQ+ Committee, Woman of Wonder (WOW), LatinXellence, and more!

Eastridge Workforce Solutions was founded to help individuals find careers that offer fulfillment. For over 50 years, companies have relied on Eastridge to deliver professional and volume recruiting, payrolling solutions, recruitment process outsourcing, and MSP/VMS solutions to make attracting and managing the workforce simple and scalable. Powered by our proprietary technology platform, Eastridge Cloud™, we offer the most comprehensive suite of workforce solutions in the US and globally.

Glassdoor: tinyurl.com/2p9e95f2

Why Eastridge: www.eastridge.com/why-eastridge

Employee Ownership: www.eastridge.com/esop

Diversity: www.eastridge.com/diversity

Careers Page: www.eastridge.com/careers

RESPONSIBILITIES & EXPECTATIONS:

• Manage and lead new client onboarding to include client and recruiter orientations, system implementations, and system requirements set up required to service and deliver excellence to our customers
• Establish productive, professional relationships with key personnel in assigned customer accounts, including the development of a relationship matrix for each account.
• Coordinate the involvement of Eastridge divisions, including recruitment support, service, and management resources, in order to meet account performance objectives and customer’s expectations. Engage client contacts in the Net Promoter Score (NPS) Process and maintain high levels of account scores appropriate for the client industry.
• Responsible for review and escalation to Eastridge VP or Branch Manager if requisitions are not addressed timely or if other fulfillment issues arise that the Client Success Manager is unable to resolve.
• Collaborate with Recruitment on Client Specific delivery models and recruitment strategies.
• Manage and oversee assigned accounts operational compliance and client contractual compliance to ensure delivery of all contractual and service, including but not limited to:
• Facilitation of quality surveys and regularly scheduled business reviews
• Internal onboarding documentation compliance audits on assigned accounts
• Client payments in terms of bonuses, pay rates, timecard process to ensure compliance with applicable international, federal, state, local, and/or company policies and procedures
• Client contract compliance, including partnering with client and Eastridge legal team to modify, amend, or add as needed due to business or compliance changes
• Quality checks with both the client and workers assigned
• Regular safety assessments to include annual safety tour compliance and participation in injury reviews for assigned clients
• Act as the main point of contact for client account needs. Responsible for regular scheduled client outreach as well as appropriately directing escalations as needed.
• Lead all new customer reviews with business contacts, or re-introductions to new stakeholders in partnership with the designated Recruitment Partners. Collaborate appropriately with the sales team to ensure an efficient and thorough handoff to the operations team.
• Drive cross-selling initiatives in partnership with recruitment and sales teams to maximize existing client utilization and increase revenue across service lines. Coordinate with stakeholders on both teams to ensure client satisfaction and cohesion. Regularly request referrals for additional introductions across client network.
• Proactively share thought-leadership content and industry insight with relevant client contacts with a focus on account growth/penetration, additional service line potential, and new client referrals.
• Maintain a positive and proactive work environment. Model and reinforce Eastridge’s cultural values.

MINIMUM REQUIREMENTS:

• Minimum of 3 years in people/process management in a similar industry.
• Comfortable with developing and maintaining operating procedures.
• Proven track record of management, training, and continuing education.
• Detail-oriented with a focus on customer satisfaction.
• Problem-solving skills with compliance-driven methodology.
• Comfortable thinking and problem-solving on the fly.
• Enthusiastic about building relationships and finding new value-added ways to connect and build rapport with client contacts.

It would be great if you had these:

• 3+ years of similar contingent workforce operations experience.
• 1+ year of recruiting in Talent Acquisition, Human Resources, or Agency setting.
• Knowledgeable about U.S. and various international employment norms and laws.
• Great at multitasking while prioritizing changing deadlines.
• Value and use technology to aid with accomplishing tasks.
• Appreciate open communication and teamwork while practicing great listening skills to build and enhance relationships.
• Committed to self-improvement by embracing and receiving feedback.
• Act as a leader and change agent by asserting yourself in a professional and respectful manner.
• Enthusiastic and self-motivated.
• Enjoy being part of a fun team that is committed to a common goal.

PERKS & BENEFITS:

At the center of Eastridge Workforce Solutions values is the belief that the single most important thing we do is continue to hire the best people and create a workplace where they can thrive. To reward our employees for the great work they’re doing we offer a number of perks and benefits that are listed below.

• Eastridge has an Employee Stock Ownership Plan (ESOP) which is a tax-qualified retirement benefit plan.
• Medical, Dental, Vision, Life Insurance
• 401(k) plan, Roth IRA, and Flexible Spending Account offerings
• Paid Time Off and Sick time
• 12 Paid Holidays annually
• Tuition Reimbursement Program
• Health and Wellness benefits
• Pet Insurance
• Company-sponsored Volunteer Events
• Corporate Discounts – 20-60% off on certain movies, hotels, concerts, sporting events, and more!
• #INDHR

Eastridge Workforce Solutions

**THIS IS NOT A JOB WITH FORCEBRANDS**

S.CA MARKET MANAGER: Territory OC/San Diego/Riverside/Palm Springs

The S.CA Market Manager will serve as the dedicated local representative for the brand, assisting with building brand equity and accelerating volume growth, and playing a key role in delivering sales goals. The position will develop and maintain relationships with key accounts, and local distributor sales teams to drive momentum via training, increasing placements, menu listings, executing product tastings, and conducting local programs and events. The position is focused on planning, selling, executing programs, communicating and reporting.

The S.CA Market Manager is responsible for all aspects of the brands’ business in the OC/San Diego/Riverside/Palm Springs Markets. This includes all segments of the business in the off premise and on premise.

The brand has a competitive compensation package with significant opportunity for individuals to grow based on performance.

Responsibilities:

• Establish superior product knowledge of the Tequila brands, including key product attributes, pricing and category trends. Be knowledgeable on agave spirits and the competitive set to help identify market opportunities.
• Rapidly expand distribution and depletion growth in key on and off premise accounts in the territory. Includes cold call selling and formal sales presentations with key account buyers.
• Develop and execute a business plan for each channel of business that includes quarterly performance KPIs that contribute to delivering the CA state goals.
• Work with the S.CA State manager to execute national and local brand programs.
• Ensure brand visibility and merchandising standards are maintained.
• Conduct education seminars, staff training at trade and consumer events and promotions.
• Develop direct relationships with distributor sales reps and managers through work-withs and key acct mgmt. Be their source for brand knowledge and selling tools.
• Attend and represent the brand at GSM’s, conduct routine distributor team sales meetings.
• Conduct regular account surveys and market analysis to understand the competitive set.
• Recap monthly KPI measurements, market successes and opportunities.
• Act profitably, manage the budget to deliver the highest results.

Position Requirements:

• 3+ years of sales experience preferred background in the wine & spirits industry
• College experience and degree preferred but not required
• Must be over 21 years old and a legal US citizen with a valid driver’s license
• Must own and maintain a clean, safe, registered and insured vehicle for business purposes
• Must be proficient in Microsoft Office, (Excel, Word, PowerPoint)
• Ability to read and interpret data and to prepare routine reports and documents
• High energy team player with strong social and relationship building skills
• High level of integrity and social responsibility
• Available to travel throughout SoCal and work some evenings and weekends
• Available for occasional out of state travel for company meetings
• Ability to occasionally lift and carry product cases and promotional materials
• Detail oriented and ability to adhere to budget, deadlines and reporting needs

ForceBrands