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Engagement Manager – Managed Solutions – Remote
The Select group is seeking an Engagement Manager. This role will involve monitoring and managing various aspects of projects, including scope, schedule, deliverables, budget, quality, and resources. The ideal candidate will have experience in a client & consultant supportive role mainly from an operational perspective.
Who we are
The Select Group excels in providing IT managed solutions, professional services, and project-based resources to some of today’s largest companies. We consider ourselves a family, headquartered in Raleigh, NC and spread out across North America, made strong by our diversity, and drawn together by our common mission of positively impacting lives, one experience at a time. By helping businesses flourish and top technical talent reach their professional dreams, we fulfill our purpose.
Responsibilities:
Operational:
- HR Management
- On/Off Boarding
- Time Tracking (approvals, edits, PTO, Sick, etc.)
- PO Burndown reports
- Facilitate Invoicing communication between our AR team and their AP team
Collaborative:
- Consultant Care/Check-In
- Client Single POC (Manager/Stakeholder relations
- Understanding and driving towards client’s business objectives
Continuous Improvement by partnering with other Engagement Managers on:
- Performance Reviews
- Training and Skills Assessments
- Monitor Weekly/Monthly Work plans
- Process Improvement and Documentation
- Productivity Improvement
Tracking & Reporting by partnering with other Engagement Managers on:
- KPI Tracking
- MBR/QBR Preparations AND presentations
- Establishing and qualifying goals with the client
Requirements:
- 1-3 years’ experience in staffing, managed solutions or consulting services industry
- IT staffing, MS or consulting experience
- Experience in a Client & Consultant supportive role including;
- Experience/Exposure to contracts and client obligations
- Experience supporting the onboarding and consultant experience
- Experience communicating with clients (phone, email, meetings, etc.)
- 4-year degree at an accredited College (or equivalent business experience)
- Self-starter or ability to take initiative
- Organized with keen attention to details
- Problem solving and critical thinking
- Effective verbal and written communication
- Deliver on multiple projects simultaneously
- Basic knowledge and use of Microsoft Suite (Excel, Powerpoint, Sharepoint)
What makes us different
Our superpower is in the strength of our connections. We take a consultative approach with our clients, developing award-winning relationships inside Fortune 500 companies. Account Managers at The Select Group become an extension of their clients’ teams, equipped with technical knowledge that help businesses achieve strategic goals while overcoming their organizational challenges.
Love where you work
You’ll have the opportunity to join a tight-knit, fast-growing company that’s making a tremendous impact across industries such as communications, healthcare, technology, utilities, and more.
The way we see it, you have to grow people to grow companies. That’s why we make personal and professional development a priority at TSG. You’ll have access to:
- professional coaching
- world-class training
- programs targeted at developing your whole self, including wellness, mental health, and education assistance.
- a day off for your birthday, an annual company-wide mental health day, and a floating holiday to celebrate a diversity and inclusion holiday of your choice
But we’ve got the usual company perks, as well, including a matching 401K plan, employer paid life insurance and long-term disability, 12-weeks paid maternity leave and partially paid parental leave, and any equipment and software that you need to do your job.
Diversity, Equity & Inclusion at The Select Group
TSG values the unique perspectives our employees and consultants bring to work and life each day. We’re building a culture that encourages, embraces, and celebrates diversity, ensuring we have an inclusive workplace where everyone can be who they are. Together, we’re driving innovation and creativity to help our clients succeed and to make our communities stronger. We are here to learn and grow. Join us, and just be you.
Equal Opportunity Employer
The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] for assistance.
For California Applicants, please visit the following website to view our CCPA Notice – https://www.selectgroup.com/ccpa-notice/
Connect with us
- See our culture in action on Instagram and LinkedIn.
- Know someone who would be perfect for this role? Share this career opportunity with them.
Questions? Reach out to our talent acquisition team.
The Select Group
Engagement Manager – Managed Solutions – Remote
The Select group is seeking an Engagement Manager. This role will involve monitoring and managing various aspects of projects, including scope, schedule, deliverables, budget, quality, and resources. The ideal candidate will have experience in a client & consultant supportive role mainly from an operational perspective.
Who we are
The Select Group excels in providing IT managed solutions, professional services, and project-based resources to some of today’s largest companies. We consider ourselves a family, headquartered in Raleigh, NC and spread out across North America, made strong by our diversity, and drawn together by our common mission of positively impacting lives, one experience at a time. By helping businesses flourish and top technical talent reach their professional dreams, we fulfill our purpose.
Responsibilities:
Operational:
- HR Management
- On/Off Boarding
- Time Tracking (approvals, edits, PTO, Sick, etc.)
- PO Burndown reports
- Facilitate Invoicing communication between our AR team and their AP team
Collaborative:
- Consultant Care/Check-In
- Client Single POC (Manager/Stakeholder relations
- Understanding and driving towards client’s business objectives
Continuous Improvement by partnering with other Engagement Managers on:
- Performance Reviews
- Training and Skills Assessments
- Monitor Weekly/Monthly Work plans
- Process Improvement and Documentation
- Productivity Improvement
Tracking & Reporting by partnering with other Engagement Managers on:
- KPI Tracking
- MBR/QBR Preparations AND presentations
- Establishing and qualifying goals with the client
Requirements:
- 1-3 years’ experience in staffing, managed solutions or consulting services industry
- IT staffing, MS or consulting experience
- Experience in a Client & Consultant supportive role including;
- Experience/Exposure to contracts and client obligations
- Experience supporting the onboarding and consultant experience
- Experience communicating with clients (phone, email, meetings, etc.)
- 4-year degree at an accredited College (or equivalent business experience)
- Self-starter or ability to take initiative
- Organized with keen attention to details
- Problem solving and critical thinking
- Effective verbal and written communication
- Deliver on multiple projects simultaneously
- Basic knowledge and use of Microsoft Suite (Excel, Powerpoint, Sharepoint)
What makes us different
Our superpower is in the strength of our connections. We take a consultative approach with our clients, developing award-winning relationships inside Fortune 500 companies. Account Managers at The Select Group become an extension of their clients’ teams, equipped with technical knowledge that help businesses achieve strategic goals while overcoming their organizational challenges.
Love where you work
You’ll have the opportunity to join a tight-knit, fast-growing company that’s making a tremendous impact across industries such as communications, healthcare, technology, utilities, and more.
The way we see it, you have to grow people to grow companies. That’s why we make personal and professional development a priority at TSG. You’ll have access to:
- professional coaching
- world-class training
- programs targeted at developing your whole self, including wellness, mental health, and education assistance.
- a day off for your birthday, an annual company-wide mental health day, and a floating holiday to celebrate a diversity and inclusion holiday of your choice
But we’ve got the usual company perks, as well, including a matching 401K plan, employer paid life insurance and long-term disability, 12-weeks paid maternity leave and partially paid parental leave, and any equipment and software that you need to do your job.
Diversity, Equity & Inclusion at The Select Group
TSG values the unique perspectives our employees and consultants bring to work and life each day. We’re building a culture that encourages, embraces, and celebrates diversity, ensuring we have an inclusive workplace where everyone can be who they are. Together, we’re driving innovation and creativity to help our clients succeed and to make our communities stronger. We are here to learn and grow. Join us, and just be you.
Equal Opportunity Employer
The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] for assistance.
For California Applicants, please visit the following website to view our CCPA Notice – https://www.selectgroup.com/ccpa-notice/
Connect with us
- See our culture in action on Instagram and LinkedIn.
- Know someone who would be perfect for this role? Share this career opportunity with them.
Questions? Reach out to our talent acquisition team.
The Select Group
Engagement Manager – Managed Solutions – Remote
The Select group is seeking an Engagement Manager. This role will involve monitoring and managing various aspects of projects, including scope, schedule, deliverables, budget, quality, and resources. The ideal candidate will have experience in a client & consultant supportive role mainly from an operational perspective.
Who we are
The Select Group excels in providing IT managed solutions, professional services, and project-based resources to some of today’s largest companies. We consider ourselves a family, headquartered in Raleigh, NC and spread out across North America, made strong by our diversity, and drawn together by our common mission of positively impacting lives, one experience at a time. By helping businesses flourish and top technical talent reach their professional dreams, we fulfill our purpose.
Responsibilities:
Operational:
- HR Management
- On/Off Boarding
- Time Tracking (approvals, edits, PTO, Sick, etc.)
- PO Burndown reports
- Facilitate Invoicing communication between our AR team and their AP team
Collaborative:
- Consultant Care/Check-In
- Client Single POC (Manager/Stakeholder relations
- Understanding and driving towards client’s business objectives
Continuous Improvement by partnering with other Engagement Managers on:
- Performance Reviews
- Training and Skills Assessments
- Monitor Weekly/Monthly Work plans
- Process Improvement and Documentation
- Productivity Improvement
Tracking & Reporting by partnering with other Engagement Managers on:
- KPI Tracking
- MBR/QBR Preparations AND presentations
- Establishing and qualifying goals with the client
Requirements:
- 1-3 years’ experience in staffing, managed solutions or consulting services industry
- IT staffing, MS or consulting experience
- Experience in a Client & Consultant supportive role including;
- Experience/Exposure to contracts and client obligations
- Experience supporting the onboarding and consultant experience
- Experience communicating with clients (phone, email, meetings, etc.)
- 4-year degree at an accredited College (or equivalent business experience)
- Self-starter or ability to take initiative
- Organized with keen attention to details
- Problem solving and critical thinking
- Effective verbal and written communication
- Deliver on multiple projects simultaneously
- Basic knowledge and use of Microsoft Suite (Excel, Powerpoint, Sharepoint)
What makes us different
Our superpower is in the strength of our connections. We take a consultative approach with our clients, developing award-winning relationships inside Fortune 500 companies. Account Managers at The Select Group become an extension of their clients’ teams, equipped with technical knowledge that help businesses achieve strategic goals while overcoming their organizational challenges.
Love where you work
You’ll have the opportunity to join a tight-knit, fast-growing company that’s making a tremendous impact across industries such as communications, healthcare, technology, utilities, and more.
The way we see it, you have to grow people to grow companies. That’s why we make personal and professional development a priority at TSG. You’ll have access to:
- professional coaching
- world-class training
- programs targeted at developing your whole self, including wellness, mental health, and education assistance.
- a day off for your birthday, an annual company-wide mental health day, and a floating holiday to celebrate a diversity and inclusion holiday of your choice
But we’ve got the usual company perks, as well, including a matching 401K plan, employer paid life insurance and long-term disability, 12-weeks paid maternity leave and partially paid parental leave, and any equipment and software that you need to do your job.
Diversity, Equity & Inclusion at The Select Group
TSG values the unique perspectives our employees and consultants bring to work and life each day. We’re building a culture that encourages, embraces, and celebrates diversity, ensuring we have an inclusive workplace where everyone can be who they are. Together, we’re driving innovation and creativity to help our clients succeed and to make our communities stronger. We are here to learn and grow. Join us, and just be you.
Equal Opportunity Employer
The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] for assistance.
For California Applicants, please visit the following website to view our CCPA Notice – https://www.selectgroup.com/ccpa-notice/
Connect with us
- See our culture in action on Instagram and LinkedIn.
- Know someone who would be perfect for this role? Share this career opportunity with them.
Questions? Reach out to our talent acquisition team.
The Select Group
Engagement Manager – Managed Solutions – Remote
The Select group is seeking an Engagement Manager. This role will involve monitoring and managing various aspects of projects, including scope, schedule, deliverables, budget, quality, and resources. The ideal candidate will have experience in a client & consultant supportive role mainly from an operational perspective.
Who we are
The Select Group excels in providing IT managed solutions, professional services, and project-based resources to some of today’s largest companies. We consider ourselves a family, headquartered in Raleigh, NC and spread out across North America, made strong by our diversity, and drawn together by our common mission of positively impacting lives, one experience at a time. By helping businesses flourish and top technical talent reach their professional dreams, we fulfill our purpose.
Responsibilities:
Operational:
- HR Management
- On/Off Boarding
- Time Tracking (approvals, edits, PTO, Sick, etc.)
- PO Burndown reports
- Facilitate Invoicing communication between our AR team and their AP team
Collaborative:
- Consultant Care/Check-In
- Client Single POC (Manager/Stakeholder relations
- Understanding and driving towards client’s business objectives
Continuous Improvement by partnering with other Engagement Managers on:
- Performance Reviews
- Training and Skills Assessments
- Monitor Weekly/Monthly Work plans
- Process Improvement and Documentation
- Productivity Improvement
Tracking & Reporting by partnering with other Engagement Managers on:
- KPI Tracking
- MBR/QBR Preparations AND presentations
- Establishing and qualifying goals with the client
Requirements:
- 1-3 years’ experience in staffing, managed solutions or consulting services industry
- IT staffing, MS or consulting experience
- Experience in a Client & Consultant supportive role including;
- Experience/Exposure to contracts and client obligations
- Experience supporting the onboarding and consultant experience
- Experience communicating with clients (phone, email, meetings, etc.)
- 4-year degree at an accredited College (or equivalent business experience)
- Self-starter or ability to take initiative
- Organized with keen attention to details
- Problem solving and critical thinking
- Effective verbal and written communication
- Deliver on multiple projects simultaneously
- Basic knowledge and use of Microsoft Suite (Excel, Powerpoint, Sharepoint)
What makes us different
Our superpower is in the strength of our connections. We take a consultative approach with our clients, developing award-winning relationships inside Fortune 500 companies. Account Managers at The Select Group become an extension of their clients’ teams, equipped with technical knowledge that help businesses achieve strategic goals while overcoming their organizational challenges.
Love where you work
You’ll have the opportunity to join a tight-knit, fast-growing company that’s making a tremendous impact across industries such as communications, healthcare, technology, utilities, and more.
The way we see it, you have to grow people to grow companies. That’s why we make personal and professional development a priority at TSG. You’ll have access to:
- professional coaching
- world-class training
- programs targeted at developing your whole self, including wellness, mental health, and education assistance.
- a day off for your birthday, an annual company-wide mental health day, and a floating holiday to celebrate a diversity and inclusion holiday of your choice
But we’ve got the usual company perks, as well, including a matching 401K plan, employer paid life insurance and long-term disability, 12-weeks paid maternity leave and partially paid parental leave, and any equipment and software that you need to do your job.
Diversity, Equity & Inclusion at The Select Group
TSG values the unique perspectives our employees and consultants bring to work and life each day. We’re building a culture that encourages, embraces, and celebrates diversity, ensuring we have an inclusive workplace where everyone can be who they are. Together, we’re driving innovation and creativity to help our clients succeed and to make our communities stronger. We are here to learn and grow. Join us, and just be you.
Equal Opportunity Employer
The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] for assistance.
For California Applicants, please visit the following website to view our CCPA Notice – https://www.selectgroup.com/ccpa-notice/
Connect with us
- See our culture in action on Instagram and LinkedIn.
- Know someone who would be perfect for this role? Share this career opportunity with them.
Questions? Reach out to our talent acquisition team.
The Select Group
Title: Donor Relations Manager
Location: Hybrid – Roseville, CA (3 days on site)
Start Date: ASAP!
Duration: Direct Hire
Salary: $70K-$75K BOE (Amazing organization to work for and represent!)
If you made it to this post – you must love to make a difference! AND you must understand what it takes to manage and create new Donor relationships. We have an amazing opportunity with a Non-Profit organization in Roseville. Read more below and apply today if you qualified!
Job Responsibilities:
- Support the fund development strategies that will advance fundraising goals
- Manage projects related to building donor portfolio
- Build and maintain positive relationships and collaboration with current team
- Create a pipeline for potential foundation and corporate significant gifts
- Weekly meetings for the significant donations team should be planned, overseen, and followed up on as necessary
- Keep track of milestones, check-ins, and forthcoming tasks for the team’s project management. Continually update the group during weekly meetings.
- Track donor information and engagement activities accurately using CRM and generate frequent reports on activity and financial targets.
- Other detailed duties can be addressed during screening with me …(This is the gist of it)
Requirements/Preferences:
- Ability to thrive in a deadline driven organization
- 3-5 years in a fundraising, non-profit work environment (an Undergraduate degree a PLUS)
- Previous success with fundraising strategies
- Attend local meetings as needed
- STRONG communication a must and the ability to transform information into an excellent donor relationship
LHH
Engagement Manager – Managed Solutions – Remote
The Select group is seeking an Engagement Manager to oversee service engagements that focus on providing simultaneous, solution-oriented solutions. The Engagement Manager role will involve monitoring and managing various aspects of projects, including scope, schedule, deliverables, budget, quality, and resources. They will be responsible for supervising resources at the client site, ensuring their activities align with customer expectations. Additionally, they will collaborate with internal teams to maintain service quality throughout and after each engagement.
Who we are
The Select Group excels in providing IT managed solutions, professional services, and project-based resources to some of today’s largest companies. We consider ourselves a family, headquartered in Raleigh, NC and spread out across North America, made strong by our diversity, and drawn together by our common mission of positively impacting lives, one experience at a time. By helping businesses flourish and top technical talent reach their professional dreams, we fulfill our purpose.
Responsibilities:
- Serve as customer escalation point for issues/concerns regarding project status and service delivery; provide status reports to client management, as needed.
- Responsible for oversight of consultants during project engagement.
- Serve as project team resource manager accountable for daily activities of consultant and team.
- Responsible for ensuring the team is trained on relevant project processes, tools, or methodologies.
- Resolve resource issues in a timely manner; provide coaching & management, escalate any performance concerns to management and human resources.
- Analyze data and reporting of program metrics to present to the Account Management team and client
- Work within Excel and SharePoint to manage and sort client data
- TrackService Level Agreements between TSG and the client (ensuring we have met the agreed upon quality, deliverables, milestones, etc.)
- Participating and leading client and consultant calls to deliver on established service level agreements reflected in statements of work
Requirements:
- 1-3 years of project coordination/management or people management experience
- 6+ months of experience in a customer facing role
- 4-year degree at an accredited College (or equivalent business experience)
- Self-starter or ability to take initiative
- Organized with keen attention to details
- Problem solving and critical thinking
- Effective verbal and written communication
- Deliver on multiple projects simultaneously
- Proficient in Excel (VLOOKUP, Pivot Table, etc.)
- Basic knowledge and use of Microsoft Suite (SharePoint, PowerPoint, etc.)
- Some travel required
Diversity, Equity & Inclusion at The Select Group
TSG values the unique perspectives our employees and consultants bring to work and life each day. We’re building a culture that encourages, embraces, and celebrates diversity, ensuring we have an inclusive workplace where everyone can be who they are. Together, we’re driving innovation and creativity to help our clients succeed and to make our communities stronger. We are here to learn and grow. Join us, and just be you.
Equal Opportunity Employer
The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] for assistance.
For California Applicants, please visit the following website to view our CCPA Notice – https://www.selectgroup.com/ccpa-notice/
Connect with us
- See our culture in action on Instagram and LinkedIn.
- Know someone who would be perfect for this role? Share this career opportunity with them.
Questions? Reach out to our talent acquisition team.
The Select Group
Engagement Manager – Managed Solutions – Remote
The Select group is seeking an Engagement Manager to oversee service engagements that focus on providing simultaneous, solution-oriented solutions. The Engagement Manager role will involve monitoring and managing various aspects of projects, including scope, schedule, deliverables, budget, quality, and resources. They will be responsible for supervising resources at the client site, ensuring their activities align with customer expectations. Additionally, they will collaborate with internal teams to maintain service quality throughout and after each engagement.
Who we are
The Select Group excels in providing IT managed solutions, professional services, and project-based resources to some of today’s largest companies. We consider ourselves a family, headquartered in Raleigh, NC and spread out across North America, made strong by our diversity, and drawn together by our common mission of positively impacting lives, one experience at a time. By helping businesses flourish and top technical talent reach their professional dreams, we fulfill our purpose.
Responsibilities:
- Serve as customer escalation point for issues/concerns regarding project status and service delivery; provide status reports to client management, as needed.
- Responsible for oversight of consultants during project engagement.
- Serve as project team resource manager accountable for daily activities of consultant and team.
- Responsible for ensuring the team is trained on relevant project processes, tools, or methodologies.
- Resolve resource issues in a timely manner; provide coaching & management, escalate any performance concerns to management and human resources.
- Analyze data and reporting of program metrics to present to the Account Management team and client
- Work within Excel and SharePoint to manage and sort client data
- TrackService Level Agreements between TSG and the client (ensuring we have met the agreed upon quality, deliverables, milestones, etc.)
- Participating and leading client and consultant calls to deliver on established service level agreements reflected in statements of work
Requirements:
- 1-3 years of project coordination/management or people management experience
- 6+ months of experience in a customer facing role
- 4-year degree at an accredited College (or equivalent business experience)
- Self-starter or ability to take initiative
- Organized with keen attention to details
- Problem solving and critical thinking
- Effective verbal and written communication
- Deliver on multiple projects simultaneously
- Proficient in Excel (VLOOKUP, Pivot Table, etc.)
- Basic knowledge and use of Microsoft Suite (SharePoint, PowerPoint, etc.)
- Some travel required
Diversity, Equity & Inclusion at The Select Group
TSG values the unique perspectives our employees and consultants bring to work and life each day. We’re building a culture that encourages, embraces, and celebrates diversity, ensuring we have an inclusive workplace where everyone can be who they are. Together, we’re driving innovation and creativity to help our clients succeed and to make our communities stronger. We are here to learn and grow. Join us, and just be you.
Equal Opportunity Employer
The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] for assistance.
For California Applicants, please visit the following website to view our CCPA Notice – https://www.selectgroup.com/ccpa-notice/
Connect with us
- See our culture in action on Instagram and LinkedIn.
- Know someone who would be perfect for this role? Share this career opportunity with them.
Questions? Reach out to our talent acquisition team.
The Select Group
Engagement Manager – Managed Solutions – Remote
The Select group is seeking an Engagement Manager to oversee service engagements that focus on providing simultaneous, solution-oriented solutions. The Engagement Manager role will involve monitoring and managing various aspects of projects, including scope, schedule, deliverables, budget, quality, and resources. They will be responsible for supervising resources at the client site, ensuring their activities align with customer expectations. Additionally, they will collaborate with internal teams to maintain service quality throughout and after each engagement.
Who we are
The Select Group excels in providing IT managed solutions, professional services, and project-based resources to some of today’s largest companies. We consider ourselves a family, headquartered in Raleigh, NC and spread out across North America, made strong by our diversity, and drawn together by our common mission of positively impacting lives, one experience at a time. By helping businesses flourish and top technical talent reach their professional dreams, we fulfill our purpose.
Responsibilities:
- Serve as customer escalation point for issues/concerns regarding project status and service delivery; provide status reports to client management, as needed.
- Responsible for oversight of consultants during project engagement.
- Serve as project team resource manager accountable for daily activities of consultant and team.
- Responsible for ensuring the team is trained on relevant project processes, tools, or methodologies.
- Resolve resource issues in a timely manner; provide coaching & management, escalate any performance concerns to management and human resources.
- Analyze data and reporting of program metrics to present to the Account Management team and client
- Work within Excel and SharePoint to manage and sort client data
- TrackService Level Agreements between TSG and the client (ensuring we have met the agreed upon quality, deliverables, milestones, etc.)
- Participating and leading client and consultant calls to deliver on established service level agreements reflected in statements of work
Requirements:
- 1-3 years of project coordination/management or people management experience
- 6+ months of experience in a customer facing role
- 4-year degree at an accredited College (or equivalent business experience)
- Self-starter or ability to take initiative
- Organized with keen attention to details
- Problem solving and critical thinking
- Effective verbal and written communication
- Deliver on multiple projects simultaneously
- Proficient in Excel (VLOOKUP, Pivot Table, etc.)
- Basic knowledge and use of Microsoft Suite (SharePoint, PowerPoint, etc.)
- Some travel required
Diversity, Equity & Inclusion at The Select Group
TSG values the unique perspectives our employees and consultants bring to work and life each day. We’re building a culture that encourages, embraces, and celebrates diversity, ensuring we have an inclusive workplace where everyone can be who they are. Together, we’re driving innovation and creativity to help our clients succeed and to make our communities stronger. We are here to learn and grow. Join us, and just be you.
Equal Opportunity Employer
The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] for assistance.
For California Applicants, please visit the following website to view our CCPA Notice – https://www.selectgroup.com/ccpa-notice/
Connect with us
- See our culture in action on Instagram and LinkedIn.
- Know someone who would be perfect for this role? Share this career opportunity with them.
Questions? Reach out to our talent acquisition team.
The Select Group
Engagement Manager – Managed Solutions – Remote
The Select group is seeking an Engagement Manager to oversee service engagements that focus on providing simultaneous, solution-oriented solutions. The Engagement Manager role will involve monitoring and managing various aspects of projects, including scope, schedule, deliverables, budget, quality, and resources. They will be responsible for supervising resources at the client site, ensuring their activities align with customer expectations. Additionally, they will collaborate with internal teams to maintain service quality throughout and after each engagement.
Who we are
The Select Group excels in providing IT managed solutions, professional services, and project-based resources to some of today’s largest companies. We consider ourselves a family, headquartered in Raleigh, NC and spread out across North America, made strong by our diversity, and drawn together by our common mission of positively impacting lives, one experience at a time. By helping businesses flourish and top technical talent reach their professional dreams, we fulfill our purpose.
Responsibilities:
- Serve as customer escalation point for issues/concerns regarding project status and service delivery; provide status reports to client management, as needed.
- Responsible for oversight of consultants during project engagement.
- Serve as project team resource manager accountable for daily activities of consultant and team.
- Responsible for ensuring the team is trained on relevant project processes, tools, or methodologies.
- Resolve resource issues in a timely manner; provide coaching & management, escalate any performance concerns to management and human resources.
- Analyze data and reporting of program metrics to present to the Account Management team and client
- Work within Excel and SharePoint to manage and sort client data
- TrackService Level Agreements between TSG and the client (ensuring we have met the agreed upon quality, deliverables, milestones, etc.)
- Participating and leading client and consultant calls to deliver on established service level agreements reflected in statements of work
Requirements:
- 1-3 years of project coordination/management or people management experience
- 6+ months of experience in a customer facing role
- 4-year degree at an accredited College (or equivalent business experience)
- Self-starter or ability to take initiative
- Organized with keen attention to details
- Problem solving and critical thinking
- Effective verbal and written communication
- Deliver on multiple projects simultaneously
- Proficient in Excel (VLOOKUP, Pivot Table, etc.)
- Basic knowledge and use of Microsoft Suite (SharePoint, PowerPoint, etc.)
- Some travel required
Diversity, Equity & Inclusion at The Select Group
TSG values the unique perspectives our employees and consultants bring to work and life each day. We’re building a culture that encourages, embraces, and celebrates diversity, ensuring we have an inclusive workplace where everyone can be who they are. Together, we’re driving innovation and creativity to help our clients succeed and to make our communities stronger. We are here to learn and grow. Join us, and just be you.
Equal Opportunity Employer
The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] for assistance.
For California Applicants, please visit the following website to view our CCPA Notice – https://www.selectgroup.com/ccpa-notice/
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Questions? Reach out to our talent acquisition team.
The Select Group
Title: Client Relations Coordinator
Location: San Francisco, California
Schedule: Hybrid | onsite Tuesday, Wednesday, and Thursday
Direct Hire
Compensation range: $55,000 to $70,000 based on experience
Responsibilities:
- Helps facilitate an approach to developing and growing client relationships in multiple industries.
- Supports Firm efforts focused on brand visibility and client interaction opportunities.
- Maintains action plans for client teams, tracking activities and progress against goals. Reminds Client Relations team members of outstanding items and upcoming deadlines.
- Implement and maintain client dashboards in Salesforce.
- Assists with drafting of key documents, including relationship overviews, value-add reports, and client growth plans.
- Supports Firm events, including client-specific events, regional BD events, and alumni relations events.
- Assists in drafting of invitations, creates campaigns in Salesforce, builds mailing lists, attends events and provides on-site assistance, assists with events follow-up.
- Coordinates in-house CLE presentations, including direct interaction with clients. Secures CLE credit approval and liaises with clients to plan all logistics and coordinate materials.
- Coordinates internal Client Relations Group meetings.
Ideal Candidate
- Bachelor’s degree required
- 3 years’ professional experience required; experience in the field of legal business development preferred.
- Experience with Salesforce
- Experience with pitches and RFPs
The Phoenix Group