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Make your mark on Walmart and come build the next retail disruptor in global online eCommerce. Walmart is redefining the future of shopping through innovation and technology and influencing how over 150M US Households shop each year. Walmart Marketplace is a platform that allows trusted 3rd Party Sellers and Brands to leverage the scale of Walmart to sell top-quality products through best-in-class service to Walmart Customers.
Marketplace (https://marketplace.walmart.com/) is one of the fastest growing segments within the US eCommerce business and is a strategic investment priority for Walmart. The Marketplace Analytics team is scaling rapidly to help grow the business through data driven insights. The team provides consultation end-to-end across all eCommerce functions including Marketing, Site/App, Assortment, Seller Performance, Operations, Inventory/Logistics, Product, and Engineering. This is a unique opportunity to be part of a high-growth Fortune 1 Analytics team that has a holistic view over every aspect of eCommerce.
ROLE:
As the Manager, Marketplace Analytics – Product Analytics, you will lead world-class analytics to evaluate the effectiveness and efficiency of the Marketplace platform. Your focus will be to support the Product team as they prioritize and build capabilities and tools to allow Sellers to both sell and ship products to Customers.
You will be responsible for building out a holistic view of performance as well as a detailed analytics roadmap across the entire Product Lifecycle by leveraging state of the art analytics tools (i.e. SQL/Hive/Hadoop/Cloud, Mixpanel, Quantum Metrics, Tableau/ThoughtSpot/Looker, etc.). Key projects include supporting Product Discovery, providing business impact Sizing, assessing the performance of Product Features, and understanding Seller Behavior through Clickstream Analytics. This role is highly visible since you must work cross functionally with Product, Engineering, Business, and Operations. Given the size and scale of Walmart and the advanced capabilities being built by Product for Marketplace this position will have a significant impact.
RESPONSIBILITIES
- Serve as thought leader and trusted advisor to Product leadership and the larger product management team by collaborating with them through the entire product lifecycle from discovery, A/B testing, to post launch insights and learnings.
- Demonstrate proactive, solution-oriented leadership — you are always looking ahead to what’s coming next, you solve problems within and outside of your core area, and you are comfortable actively influencing leaders to ensure your team drives key decisions and priorities.
- Proactively identify product opportunities within and beyond product ownerships areas through a hypothesis driven culture and data driven deep dives
- Responsible for organizing and assembling the resources, technology, and processes to support the Product Analytics needs of the Marketplace Product teams
- Have an intimate understanding of various data sources and how to organize and utilize them to deliver critical insights to the broader organization.
- Partner with Product Managers and Engineering teams to accurately track and analyze existing and new product initiatives.
- Leverage clickstream data to identify opportunities for improving customer experience and influence product roadmaps. Perform conversion analysis, funnel analysis, impact sizing to influence decision-making.
- Create effective reporting and dashboards by applying expertise in data visualization tools such as Mixpanel, Quantum Metric, Looker/Tableau, and Splunk to monitor product performance.
- Define and monitor KPIs to measure product performance and monitoring product health.
- Define the product engagement data capture strategy and collaborate with Engineering to ensure the accuracy of the data.
- Use statistical power analysis and hypothesis testing to shape and drive the analytics strategy for the Product Management team
- Design A/B tests to test and quantify the impact of new product features and drive A/B testing as an ongoing discipline to constantly improve product features and provide better experiences for customers across all platforms (e.g., Desktop, Mobile, etc.)
MINIMUM QUALIFICATIONS:
- BA/BS in Business, Engineering, Mathematics, Statistics or related field (or equivalent experience)
- 6-8+ years of experience in data analysis or an analytical capacity
- 3+ years of experience in Product Analytics, Data Science, Digital Analytics, or eCommerce Analytics
- 2+ years of experience leading cross functional teams and influencing Product, Engineering, Business, and Operations.
- Proficient SQL programming skills with an understanding of database capabilities and experience of integrating, structuring, and analyzing large amounts of data from diverse sources.
- Experience leveraging big data technologies (Hive/Hadoop) and modern data visualization tools (Tableau, ThoughtSpot, Looker) to blend data from multiple sources to help answer multi-dimensional business questions
- Experience with statistical concepts and knowledge of Test/Control methodologies
- Expert level understanding of Microsoft Office suite especially Excel and PowerPoint
- Strong analytical and quantitative skills and ability to synthesize findings into tangible actions that help drive business outcomes
- Strong organizational skills, a strong sense of ownership and accountability, and the ability to lead projects, communicate effectively, and be a self-starter.
- You can communicate technical material to a range of audiences and to ‘tell a story’ that provides insight into the business
- You embrace tackling complex problems with a high degree of ambiguity.
- Travel 10-20% of the time mainly to San Bruno/Sunnyvale, CA or Hoboken, NJ or Bentonville, AR
PREFERRED QUALIFICATIONS:
- MBA or Master’s Degree in Mathematics, Engineering, Statistics or a related technical field
- Background in Digital Product Analytics, Retail, and/or eCommerce and ideally experience with ‘two-sided’ businesses (Buyer & Seller) like a Marketplace (eBay), Rideshare (Uber), other ‘sharing’ business models (AirBnB, Task Rabbit, etc.)
- Experience with A/B and Multivariate test design and implementation and Regression modelling
- Retail and/or eCommerce industry experience in a heavily data-driven environment preferred
- Working knowledge of Digital Product Analytics methodologies. Preference will be given to candidates with experience in both B2B and B2C digital products
- Experience using an enterprise-level product analytics platforms (e.g. Mixpanel, Quantum Metric, Splunk, etc.)
- You have a passion for working in a fast-paced agile environment
Walmart Marketplace
Desired Skills and Experience *
*Bachelor’s Degree in Business, Engineering, Supply Chain, related field or equivalent training and/or experience is required.
*5 years of directly relevant experience, preferably in category management, strategic sourcing, other procurement-related role, related analytical role, or through other materials and/or services purchasing experience
*Advanced knowledge of large complex: MSAs, IT Professional Services, IT Outsourcing Agreements, IT Managed Services Agreements, and Cyber Security Schedules.
*Experience negotiating contracts and running full RFP lifecycle from cradle to grave.
*Intermediate to Advanced knowledge of Software Licensing, Software as a Services, Cyber Security Schedules
*Ability to work onsite in San Diego two days a week
Day-to-Day *
A company in San Diego is looking for a Category Manager to join their procurement group within the IT portfolio! This individual will work with stakeholders to identify business unit needs, create RFPs, negotiate with vendors, do vendor selection and assist in drafting/redlining contracts. This is a hybrid position, and the individual will need to report onsite Tuesdays and Thursdays.
Insight Global
The ideal candidate will have 3-5 years of hands-on experience as a Consumer Service Manager, managing multi-site, multi-country/region consumer service agents, preferably in consumer packaged goods industry.
Responsibilities
- Hire, train and supervisor consumer service agents to provide top grade service to consumers.
- Set performance standards – warranty, technical assistance, problem solving, fraud detection, etc.
- Monitor, evaluate CS agents, provide guidance/trainings for improvement.
- Take lead role in guiding/training/monitoring multiple CS centers, US, Philippines, China.
- Establish KPIs, dashboard reports and mediate consumer related issues at all levels.
- Communicate effectively with other members of team
Qualifications
- Bachelor’s degree from an accredited school
- Strong work ethic and communication skills
- Proficient in Microsoft Office suite and customer relationship management software
Intex Recreation Corp.
AMAX is a global leader in data center, open-architecture platforms, HPC, deep learning, application-tailored cloud and OEM server solutions designed towards the highest efficiency and optimal performance. Whether you are a Fortune 100 company seeking significant cost savings through better efficiency for your global data centers or a software startup seeking an experienced manufacturing partner to design and launch your flagship product, AMAX is your trusted solutions provider, delivering the results you need to meet your specific metrics for success.
Essential Functions:
Experienced marketing talents with in-depth IT knowledge? We want you! AMAX is looking for professionals to create and implement strategic marketing programs that drive demand for our products and solutions. You will have the opportunity to help shape the company’s message and communicate the value proposition to customers worldwide. Primary responsibilities include:
- Design, create, and deploy strategic marketing plans that align with the company’s business goals to establish brand equity and presence in target markets and drive demands for our products and solutions.
- Own and manage the entire marketing funnel, from lead generation to conversion, using traditional and digital marketing tactics. Demonstrate expertise in various areas (e.g., content development and optimization, advertising, event planning) to lead outbound and inbound marketing activities.
- Create a compelling brand and messaging strategy for AMAX that resonates with target customers. Evangelize AMAX’s solutions, position products, build the relationships between the perceived benefits and cost, and generate value premium.
- Conduct account-based marketing. Collect information, gain insights for specific attributes and needs, and create customized content to engage target accounts.
- Develop and implement leadership campaigns that showcase AMAX’s expertise and position the company as a leading voice in the industry.
- Measure, track, and report on the effectiveness of marketing campaigns and use data to inform future marketing decisions.
- Partner with sales and product development teams to develop comprehensive user/buyer personas based on market research and product/industrial knowledge.
- Lead the marketing teams to develop sales tools, collateral, training materials, and demos.
- Develop and manage marketing budgets, ensuring that spending is in line with business goals and ROI is tracked and reported regularly.
- Partner with internal teams to recruit, select, orient, and train employees. Oversee day-to-day operations, coach/evaluate employees’ performance, communicate expectations, and ensure employees work productively and develop professionally.
- Build strategic relationships and partner with key industry stakeholders. Liaise with external vendors to execute promotional events and campaigns.
Education and Experience:
No one knows computing solutions and marketing as you do. You are tech-savvy, passionate, and knowledgeable. You know how to communicate AMAX’s robust solutions to our world-class clients based on their specific needs.
*Built your own (and others; sometimes) computer? You are absolutely welcome!
Requirements:
- Technology savvy. Demonstrate knowledge in software, hardware, servers, accelerated computing technologies, data storage, and networking.
- 5+ years of experience in B2B marketing in the IT industry.
- Experience in creating strong, engaging, and informative marketing copy and content.
- Excellent written and verbal communication skills, with the ability to create compelling content that resonates with target audiences.
- Strong project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.
- Experience in planning and budgeting.
- Bachelor’s degree
Good to have:
- Advanced degree in communication/business-related field
- Proven success in marketing campaigns for hardware solutions or computing industries.
- Experience with qualitative and quantitative research.
- 2+ years of experience in managerial roles
Benefits
We strive to build a healthy, professional, and supportive environment to cultivate our people’s growth. We have listed some of our favorites below:
- Medical, Dental, Vision, Life/AD&D, STD/LTD benefits
- Perfect location for all types of commuters: AMAX is located right between I-680 and I-880. Warm Springs/South Fremont Bart station and bus stops are within a 10- minute walking distance. 5 more grocery stores, 6+ coffee/tea places, and numerous restaurants within 1 mile. Feel free to try the delicious fusions or grab your daily groceries after work!
- Paid time off: vacations, personal time off, holidays, and sick leaves.
- Work computer, coffee (multiple choices), streets with endless natural views – anything that fuels your energy, we got them!
- 401(k) plan: We provide a 401(k) plan with company match for our eligible employees to save for future retirement.
- ADP Workforce Now: View and manage your compensation and benefits information anywhere anytime online.
- Commuter Benefits Program: Enroll in our pre-tax transportation benefit plan for your everyday public transportation commuting. (We also got plentiful parking spaces around!)
The Team
We wouldn’t be successful without our passionate team of dedicated people. We are always searching for talented individuals to join the team. As a next-gen solution provider at the heart of Silicon Valley, AMAX employees benefit from a collaborative, fast-paced work environment that features access to the most cutting-edge technology in the IT world. AMAX offers an array of job positions for ambitious minds seeking the opportunity for intellectual and career growth.
For more information about AMAX and our history of award-winning leadership, see our accolades here: https://www.amax.com/about-us/recognition-and-awards/
Our Commitment
AMAX is an equal-opportunity employer. We embrace diversity in our employee population. We provide equal opportunity to all qualified applicants for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
Covid-19 Vaccination Information for AMAX Jobs
AMAX continuously follows CDC’s recommendations and guidelines. We aim to create a healthy, safe, and respectful work environment for our people to thrive.
This position is located on-site in Fremont, CA
AMAX
As a member of the leadership team, the Marketing Outreach & Enrollment Director guides the Outreach and Enrollment Team, and facilitates collaborative relationships across company, with the interdisciplinary team (IDT), and with external stakeholders to promote values, culture, and mission.
Essential Job Duties:
- Direct and coordinate all marketing, outreach, and community engagement activities.
- Direct and coordinate all intake and enrollment processes, including implementing process improvements to drive efficiency and conversion.
- Track, oversee, and report on team performance, including meeting/exceeding goals for leads, home visits, enrollments, eligibility statuses, and proper use of Salesforce on a daily, weekly, and monthly basis.
- Establish strategies and maintain relationships with referral sources, including senior housing, physician groups, hospitals, post-acute facilities, and community organizations within their market.
- Maintain working relationship with DHCS to ensure seamless enrollment workflow, adhere to timelines, and ensure compliance with DHCS and CMS guidelines and policies
- Develop department budget and direct performance to budget.
- Collaborate with executive teams to report on key metrics and proactively address problems.
Job Requirements:
- Bachelor’s degree in relevant field preferred; an additional five years of relevant management experience may be substituted.
- Minimum of five years of supervisory experience with at least two years in senior healthcare services growth/enrollment preferred.
- Strong knowledge and experience with Salesforce and Microsoft Office.
- Experience leading in a data-driven organization, leveraging reports and data to prioritize and oversee people and projects.
Emonics LLC
Overview of the Role:
Our client seeks a Customer Success Manager with proven sales experience and a passion for selling technology solutions.
You will play a critical and active role in growing the company, responsible for sourcing and nurturing new leads through participation in trade shows, events, panels, and other networking opportunities.
As part of the team, you will:
- Represent and evangelize our client’s unique capabilities to deliver complex, leading-edge, custom software solutions through participation at national and local events, industry tradeshows, panels, and other places where you can meet potential clients
- Build strong, long-lasting relationships with potential clients, with a remit across industries and a primary focus on a specific metro area
- Plan, implement, and manage lead generation, sales activities, and pipelines to meet annual revenue targets and business goals
- Originate and nurture business relationships resulting in engagement opportunities.
- Scope projects, shape engagements, and help define business solutions that best satisfy clients’ needs and achieve their desired business outcomes
- Present our client’s unique value proposition tailored to the needs of our potential clients’ senior executives
- Understand and assist in managing and mitigating critical risks through tactical plans and actions
Essential qualifications and skills to succeed in this role:
- Advanced English (spoken and written)
- 4+ years of relevant experience as a sales/client solutions agent
- Proven track record of achieving sales targets and client retention
- Experience selling nearshore IT professional services and/or services delivered from Latin America is a plus but not a requirement.
- Thorough understanding of marketing and negotiating techniques
- Aptitude in delivering attractive presentations tailored to the perceived needs of our prospects
- Self-motivated with a results-driven approach
- Detail-oriented and deadline-driven
In return, we offer:
- Competitive compensation package
- 100% remote Work from Home
- Work-from-home hardware setup
- Flexible hours – make your schedule
- PTO, parental leave, and other special leaves
- International company with diversity and multicultural inclusion
- The ability to work with leading startups and fast-growing companies in the USA
Workling
Overview of the Role:
Our client seeks a Customer Success Manager with proven sales experience and a passion for selling technology solutions.
You will play a critical and active role in growing the company, responsible for sourcing and nurturing new leads through participation in trade shows, events, panels, and other networking opportunities.
As part of the team, you will:
- Represent and evangelize our client’s unique capabilities to deliver complex, leading-edge, custom software solutions through participation at national and local events, industry tradeshows, panels, and other places where you can meet potential clients
- Build strong, long-lasting relationships with potential clients, with a remit across industries and a primary focus on a specific metro area
- Plan, implement, and manage lead generation, sales activities, and pipelines to meet annual revenue targets and business goals
- Originate and nurture business relationships resulting in engagement opportunities.
- Scope projects, shape engagements, and help define business solutions that best satisfy clients’ needs and achieve their desired business outcomes
- Present our client’s unique value proposition tailored to the needs of our potential clients’ senior executives
- Understand and assist in managing and mitigating critical risks through tactical plans and actions
Essential qualifications and skills to succeed in this role:
- Advanced English (spoken and written)
- 4+ years of relevant experience as a sales/client solutions agent
- Proven track record of achieving sales targets and client retention
- Experience selling nearshore IT professional services and/or services delivered from Latin America is a plus but not a requirement.
- Thorough understanding of marketing and negotiating techniques
- Aptitude in delivering attractive presentations tailored to the perceived needs of our prospects
- Self-motivated with a results-driven approach
- Detail-oriented and deadline-driven
In return, we offer:
- Competitive compensation package
- 100% remote Work from Home
- Work-from-home hardware setup
- Flexible hours – make your schedule
- PTO, parental leave, and other special leaves
- International company with diversity and multicultural inclusion
- The ability to work with leading startups and fast-growing companies in the USA
Workling
We are seeking a highly motivated and experienced individual to join our team as an Inside Sales & Customer Support Manager. In this role, you will lead and manage the frontline sales and customer service operations, focusing on achieving sales targets and delivering exceptional customer support. The ideal candidate should have a proven sales and customer service track, preferably within the pharmaceutical, healthcare, or SAAS & Tech industries.
Responsibilities:
- Lead and manage the inside sales and customer support team, ensuring effective performance and achievement of sales goals.
- Develop and implement strategies to drive sales growth and enhance customer satisfaction.
- Provide hands-on leadership and support in both inbound and outbound sales, focusing on 80% sales and 20% support activities.
- Utilize KPIs, metrics, and analytics to identify strengths and weaknesses, and develop action plans for improvement.
- Manage customer contact roles, with a preference for candidates with experience in the dental implant industry or related industries.
- Collaborate cross-functionally with sales, marketing, and customer service departments to ensure alignment and maximize performance.
- Utilize relevant systems and software, including Google Workspace, Made to Manage (ERP), Zoho (CRM), and Vonage.
- Demonstrate proficiency in omni-channel sales and support, leveraging various communication channels.
- Comfortably travel up to 10% to Vegas for business-related purposes.
- Bring tech start-up sales experience and the ability to build and grow an inside sales team from scratch.
- Possess a balance of personable and analytical skills, effectively connecting with customers while driving results.
- Experience with Magento for order management system is desirable.
Requirements:
- A Bachelor’s degree in a related field or relevant proven experience within pharmaceutical, healthcare, or SAAS & Tech industries is preferred.
- Previous hands-on leadership experience and a successful track record in frontline sales and customer service.
- Strong inside sales management experience and demonstrated proficiency in customer service.
- Ability to work with KPIs, metrics, and analytics to drive improvements.
- Familiarity with relevant systems and software, including Google Workspace, Made to Manage (ERP), Zoho (CRM), and Vonage.
- Omni-channel experience and the ability to collaborate effectively across functions.
- Comfortable with occasional travel (up to 10%) to Vegas.
- Prior experience in a tech start-up sales environment is highly desirable.
- Excellent interpersonal and communication skills.
The estimated salary range is between $110K to $140K +bonus per/year.
Join our dynamic team and take on a pivotal role in driving sales growth and ensuring outstanding customer support. Please submit your resume and cover letter detailing your relevant experience and qualifications. Only shortlisted candidates will be contacted for further steps in the selection process.
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.adeccousa.com/candidate-privacy/. The Company will consider qualified applicants with arrest and conviction records.
Adecco
Marketing Program Manager
IDR’s largest client is seeking a Marketing Program Manager to join its team! This is an Remote position!
Responsibilities of the Marketing Program Manager include:
- Managing the marketing program by collaborating with cross functional teams
- ·Communicating the program plans, managing the marketing budget and ensuring the program stays on track
- Creating metrics and reports to accesses the development status
Required skills/experience of the Marketing Program Manager include:
- 5+ years professional Marketing Management experience in a large organization
- Knowledge of Lean principles
- PMP certification preferred
- Insurance industry experience
What’s in It for you?
- Join a flexible, friendly, laid-back work environment
- Enjoy extremely competitive compensation and benefits package
- Enjoy true work/life balance
- Join an extremely secure organization that offers job stability
IDR, Inc.
Responsibilities:
- Responsible for day to day posting, copywriting and community management
- Maintain an editorial calendar, ensuring that programming is strategically-timed and supportive of key product launches and cultural moments.
- Oversee production of short-form video features with creators for ongoing series through development of video briefs and scripts with creators.
- Support production logistics by managing creator payments and marketing releases.
- Source and facilitate outreach to a diverse cast of creators to be featured across social handles.
- Pitch and develop engaging and educational content ideas for Instagram and Tiktok.
- Assist with content production at creator-facing events and conferences.
- Maintain a comprehensive understanding of all business objectives, product launches as well as broader industry challenges and opportunities.
- Competitive monitoring with a focus on specific category trends and opportunities to optimize content.
Minimum Qualifications:
- Bachelor’s Degree
- 4+ years of social experience
- Experience managing an Instagram account for a global brand
- Organizational and project management experience
- Experience managing an editorial content calendar
- Deep understanding of the creator ecosystem and social trends
- Experience with social media measurement and analytics tools
- Experience managing response to public issues via social and a sense of judgment around corporate tone
Crystal Equation Corporation