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Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. Some remote opportunities are available within specific departments. There are also roles that require being on-site full time. You’ll learn more about this during the application process.

JOB SUMMARY: The Communications Planning team is responsible for the communication strategy and delivery of integrated marketing campaigns for the destination. The Manager is responsible for developing the communication strategy for Universal Orlando Resort ensuring all campaigns and tactics align with the overall brand and business objectives. They will collaborate in close partnership with Segment Brand Management, Integrated Media, Legal, Public Relations, Digital Marketing and UOR’s internal creative agency. This position requires working knowledge of on and offline media, communication strategy, creative development, as well as strong organizational, collaboration and account management skills.

MAJOR RESPONSIBILITIES:

Communication strategy

  • Develops the communication strategy and campaign plans for the Resort business
  • Collaborate with all key stakeholder teams as campaigns are being developed to gain alignment and approval
  • Develops strategic documents including roadmaps and creative briefs for all projects
  • Works directly with Project Management to define scope of work and budget for tactics
  • Leads strategic conversations and presentation for key resorts campaigns

Thought Leadership

  • Provide strategic recommendations for business opportunities by becoming an expert on the Resorts business
  • Leverage expertise to guide other departments and teams to gain alignment on strategic solutions to business opportunities
  • Provide POV on market place/industry trends

Management

  • Manage project teams associated with the development of communication tactics supporting the Resorts business
  • Manage and coach supporting team members to accomplish team goals

Misc

  • Understand and actively participate in Environmental, Health & Safety responsibilities by following established policy, procedures, training and team member involvement activities.
  • Perform other duties as assigned

EDUCATION: Bachelor’s degree in Business, Marketing or Communications required

EXPERIENCE:

  • 5+ years of relevant experience in marketing and/or advertising.
  • Previous advertising agency, internal agency, travel/tourism or entertainment experience is a plus.
  • Must have strong working knowledge of all Microsoft Office applications
  • Detail-oriented with strong account management skills
  • Excellent communication (written and verbal) skills and interpersonal skills with an ability to work with the executives and a wide range of professionals, and effectively lead and inspire to achieve group goals.
  • Ability to evaluate and change priorities daily and to perform efficiently within a fast-paced team environment
  • Diligent, flexible, resourceful, independent worker with a strong work ethic.
  • Strong communicator capable of delivering concise messages to various audiences.
  • Positive attitude, team player with professional demeanor.
  • Intellectual curiosity and strong willingness to learn.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal Orlando Resort. Here you can.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved. EOE

Universal Orlando Resort

Who are we

We’re Warner Leisure Hotels, a member of the award-winning Bourne Leisure family. What began as a holiday village in 1932 is now a collection of 15 hotels showcasing British history, food, music and theatre in stunning locations across England and North Wales. Importantly too, we’re exclusively for adults.

We’re on the search for a CRM Manager to join us at our Hemel support centre and share our passion to make one of the UK’s most-loved hospitality brands the best it can possibly be. Perhaps this’ll be your niche too? We’d love to find out.

What are we looking for?

As part of the Performance Marketing team, the CRM Manager is responsible for owning and leading the management, execution, and performance of marketing activities via the CRM channel. This role is crucial to the achieving key business objectives of increasing our total guest base, building long-term loyalty, and increasing lifetime value.

Reporting to the Senior Channel Marketing Manager, and with two direct you will be the specialist in CRM marketing, bringing expertise in how to effectively use the channel to achieve marketing goals.

What will I be doing?

  • Analyse and optimise performance of all CRM activity and take actions to optimise performance within the campaign plan in order to achieve the guest goals and marketing objectives

  • Determine the best use of marketing budget to spend on CRM channels to reach guests and generate demand via our website and contact centre to achieve annual targets

  • Work closely with and manage both CRM Executives and build strong collaborative relationships and manage activity schedules / workload between the team

  • Collaborate with the Content team to develop a range of reusable templates and toolkits that are appropriate for CRM channels to reduce creative production overhead, and ensuring creative consistency

  • Review past performance of the CRM channels and review channel metrics such response rate, conversion, and ROI

  • Achieve a balance of 80% programme based and 20% campaign-based CRM activity, using workflow and automation functions within the tools

What skills do I need?

  • Experience in developing data-driven and multi-channel marketing and CRM programmes, specifically on email and direct mail

  • Strategic thinker with the ability to articulate complex concepts in a clear and concise way.

  • Commercial thinker with ability to define, identify and prioritise high value initiatives. Ability to create robust campaign plans to deliver growth

  • Proactive and self-driven, you’ll be confident working independently, but have strong team ethics

  • Powerful communicator with excellent presentation skills and ability to clearly articulate ideas

  • Highly organised with a flexible approach and openness to work in a fast evolving market with / for various stakeholders, with proven ability to deliver to deadlines

  • Good understanding of guest behaviour and ability to put the guest first with our communications

  • Experience within Travel & Tourism a plus

The benefits of working with us

  • 22 Days holiday rising to 25 days after 2 years’ service

  • Ability to purchase further holiday allowance through our Holiday Buy Scheme

  • Hybrid working via our Warner offices located in Hemel Hempstead

  • 20% Discount to you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)

  • Additional earning potential through the Annual Bonus Scheme

  • Access to fantastic discounts offers with many national brands and retailers through our ‘My Bourne Hub’ page

  • Access to use the Company’s corporate box at the O2 for Music, Comedy, Sport, and Entertainment events

  • A fantastic opportunity for career development through external recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)

  • Immediate access to Well-being support through our EAP provider and team pages

Joining Warner

Join us and you’ll be part of one great team, creating superb breaks behind-the-scenes. Whatever role you have, one thing’s for sure: you’ll have our full support to develop yourself, gain skills and qualifications and create the career you’ve always dreamed of. Guests might be our VIPs – but in our eyes, you are too.

Warner Hotels

This role is intended to be a 10-month contract with the possibility of extension. Please keep that in mind as you consider applying to this position.

The NBA is committed to providing a safe and healthy workplace. To safeguard our employees and their families, our visitors and the broader community from COVID-19, and in consideration of recommendations from health authorities and the NBA’s own advisors, any individual working onsite in our New York and New Jersey offices must be fully vaccinated against COVID-19, including having received a booster when eligible. The NBA will discuss accommodations for individuals who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance.

At the WNBA, we’re passionate about growing and celebrating the game of basketball. Through the intensity of the game and the amazing athletic skill of our players, we deliver excitement to hundreds of millions of fans around the world.

As a global sports and media business, the WNBA is so much more. While Basketball Operations runs the league’s on-court activities, other departments manage relationships with television and digital media partners, develop marketing partnerships with some of the world’s most recognizable companies, oversee the licensing of WNBA merchandise, and handle a wide range of responsibilities that drive the WNBA’s success.

Position Summary:

This position is part of a growing Fan Acquisition and Engagement team at the WNBA, with the goal of enhancing the fan experience, improving internal processes to make our digital marketing efforts more efficient, growing the overall WNBA fanbase, and acquiring and optimizing fan data. This position’s goal will be to drive growth through data-driven decision-making by analyzing marketing campaign performance and fan behavior. Success in this role requires the ability to close the gap between data and actionable insights and the ability to communicate those insights. Ideal candidates will be highly tactical self-starters with a background in marketing analytics and a passion for sports.

Major Responsibility:

  • Contribute to growing the WNBA fanbase by analyzing marketing campaign performance and fan behavior
  • Track and report on various fan acquisition campaigns (e.g., WNBA All-Star Voting) through Adobe Analytics
  • Provide deep analysis of direct-to-consumer (App, League Pass) marketing campaigns around new acquisitions and attribution
  • Develop understanding of how marketing campaigns drive fan interest, acquisition, and retention across the WNBA’s digital and non-digital platforms
  • Develop new datasets mapping complex data into familiar business terms such as product or customer to offer unified, consolidated views
  • Work with WNBA Data Program Manager in the development of automated dashboards for decision makers, via Tableau or PowerBI
  • Pull together and send weekly CRM performance reports, as well as build an overarching library of best practices and learnings
  • Provide real-time insights and recommendations in a clear and concise manner
  • Develop a rich understanding of the WNBA and its fanbase
  • Assist with A/B test design and analyses aimed to improve fan interest, acquisition, and retention

Required Skills/Knowledge:

  • 1 – 3 years working in an analytical, research, or insights role – preferably in a marketing organization
  • Experience with direct-to-consumer products a plus
  • SQL proficiency is a must
  • Experience with R or Python a plus
  • Experience with data, analytics, and marketing platforms such as Adobe, Branch or Braze
  • Hands-on experience with reporting and visualization platforms like Tableau or PowerBI
  • Strong verbal and written communications skills with ability to convert complex findings and large data sets into insightful, concise, and easily digestible reports and presentations
  • Ability to handle multiple tasks at once with a precise and detail-oriented approach
  • A passion for understanding fan behavior
  • Strong knowledge of WNBA

Education:

  • Bachelor’s Degree

Salary Range:

  • $1200-$1300 per week

The NBA does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to the NBA will be considered NBA property, and the NBA will not pay a fee should it hire the subject of any unsolicited resume.

The NBA considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law.

About The WNBA

The WNBA is a bold, progressive basketball league that stands for the power of women. Featuring 12 teams, the W is a unique sports property that combines competition and entertainment with a commitment to diversity and inclusion and social responsibility. Through its world-class athletes, the in-game fan experience, TV and digital broadcasts, digital and social content and community outreach programs, the league celebrates and elevates the game of basketball and the culture around it.

National Basketball Association (NBA)

At the WNBA, we’re passionate about growing and celebrating the game of basketball. Through the intensity of the game and the amazing athletic skill of our players, we deliver excitement to hundreds of millions of fans around the world.

As a global sports and media business, the WNBA is so much more. While Basketball Operations runs the league’s on-court activities, other departments manage relationships with television and digital media partners, develop marketing partnerships with some of the world’s most recognizable companies, oversee the licensing of WNBA merchandise, and handle a wide range of responsibilities that drive the WNBA’s success.

Position Summary

This position is part of a growing Fan Acquisition and Engagement team at the WNBA, with the goal of enhancing the fan experience, improving internal processes to make our digital marketing efforts more efficient, growing the overall WNBA fanbase, and acquiring and optimizing fan data.The CRM Lifecycle Marketing Manager will be responsible for working on lifecycle communications globally. You will be responsible for leveraging CRM for full-funnel activations, bringing in new fans, cultivating fan engagement across products, and then re-engaging and reducing churn. Successful candidates will be able to develop and execute comprehensive growth strategies to drive fan growth and revenue across email and push. You will also be directly responsible for the execution of the email channel. We are looking for someone who has experience with testing to optimize existing flows and build new flows across CRM channels. Success in this role requires partnering with and influencing cross-functional teams including revenue, product, data, international, and 3rd party agencies. Ideal candidate will also have strong knowledge of the WNBA.

Major Responsibility:

  • Leverage CRM for full-funnel activations, bringing in new fans, cultivating fan engagement, and then re-engaging and reducing churn
  • Build comprehensive lifecycle marketing programs across key CRM channels to drive WNBA’s business objectives (viewership, app downloads, League Pass subscriptions, merchandising, and ticketing sales)
  • Know our data sources and architecture, and understand how they impact fan segmentation and marketing enablement, in order to develop audience segmentation strategies and tactics
  • Partner with internal teams and 3rd party agencies to prioritize opportunities and execute sends
  • Lead end-to-end email execution for all lifecycle, tentpole, and transactional communications– including copywriting, design, scheduling (cadence, frequency), and performing quality assurance tests to ensure messages render/deliver correctly
  • Leverage multivariate testing methodology to quickly test, iterate, and push forward the most impactful efforts
  • Partner with marketing analyst to gain learnings and define areas of improvement and growth
  • Expand reach of channels through fan data acquisition programs
  • Develop expertise in cross-channel messaging and evolve programs to include new channels
  • Communicate complex strategy cross-functionally and upward to key leaders

Required Skills/Knowledge:

  • 5+ years of experiences in CRM and/or lifecycle marketing
  • Deep expertise in all aspects of CRM and Lifecycle Marketing; including channels (email, push, etc.), data management, execution, reporting, tools/platforms/technologies, etc.
  • Demonstrated experience in building testing programs
  • Experience working with Email Service Providers (preferably Braze), as well as related technology providers (e.g., Movable Ink; Wunderkind)
  • Intermediate understanding of HTML and CSS
  • Strong understanding of email compliance and privacy legislation practices (specifically: CAN-SPAM; GDPR; CASL; Apple MPP)
  • Strong understanding of how to leverage APIs to create automations and personalize campaigns at scale
  • Data driven analytical thinker who is comfortable diving into data and pulling insights
  • Ability to thrive in ambiguous, fast-paced setting without ready-made processes
  • Willingness to take on operations/execution, in addition to strategy
  • Strong knowledge of WNBA

Education:

  • Bachelor’s degree required

Salary Range:

  • $100,000-$110,000 per year

The NBA does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to the NBA will be considered NBA property, and the NBA will not pay a fee should it hire the subject of any unsolicited resume.

The NBA considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law.

About the WNBA

The WNBA is a bold, progressive basketball league that stands for the power of women. Featuring 12 teams, the W is a unique sports property that combines competition and entertainment with a commitment to diversity and inclusion and social responsibility. Through its world-class athletes, the in-game fan experience, TV and digital broadcasts, digital and social content and community outreach programs, the league celebrates and elevates the game of basketball and the culture around it.

National Basketball Association (NBA)

Paid Search Manager

About Wavemaker

We believe there always is a better way to grow. We positively provoke growth for our clients by reshaping consumer decision-making and experiences through media, content and technology. Our name is our mission and our method. To make waves, you need to be provocative, even fearless. We do our best work for brave brands and people who want to be challenged to go further and faster. We know it’s not easy, but if it’s in you, we will get it out of you.

Wavemaker Worldwide Activation:

Wavemaker Worldwide Activation is the digital specialist arm of the worldwide hub. It powers the digital thinking for Wavemakers largest global clients and acts as a central planning and buying team for clients who buy multimarket digital campaigns from one location. Our digital thinking brings together media, data and technology to drive business results for our clients and is directly connected to our most senior global management team offering increased opportunity for senior level exposure.

Agency Context:

Our clients in Worldwide Activation are split into 4 specialist category hubs, this role will sit within the Entertainment category hub (ents hub includes clients : Paramount, Viacom, Bungie Games, Riot, Sky). The client for this role is our newly acquired and Wavemaker worldwide’s largest client, Audible. The set up of each team is specific to the client’s needs but is largely dependent on the scope of media channels.

Client Context:

Audible is Wavemaker Worldwide’s largest client and one of the world’s favourite platforms for audio content, from podcasts to audio books to Audible Originals. Audible have ambitious growth targets that we will help them achieve through both branding and performance campaigns across four major markets: France, Italy, Germany and Spain giving the applicate an opportunity to work across market and understand how different markets behaviour and respond to media.

Role Context:

Paid Search Account Manager, you will be responsible for owning the day-to-day execution of paid search activity related to app-store campaigns across iOS and Android for Audible, a part of one of the biggest companies in the world. You will employ strong platform knowledge and manage client/supplier relationships to make sure you and your team deliver flawless operations, experimentation, media plans, performance optimisation, and reporting & analysis. A strong understanding of mobile/app campaign tracking and mobile measurement partners is required.

The role involves overseeing several Account Executives (overseeing their workload and output, as well as managing their development) to successfully execute deliverables and exceed client’s expectations. The MAI Search Account Manager will also act as a key point of contact for the Global Hub, who are a core part of your team.

Key Responsibilities:

  • Campaign Management.
    • Effectively manage you & your team’s designated accounts/campaigns, ensuring ongoing and timely optimisation is delivered; proactively looking for both tactical and strategic optimisation opportunities, whilst working with your Account Director to devise strategy and translate this into campaign delivery.
    • Take responsibility for wider client or team deliverables (such as performance commentary or weekly reporting) and guide Account Executives in how this can be effectively achieved.
    • Ensure adherence to paid search channel best practices for clients and contribute to the development of MAI search best practice.
    • Own elements of performance tracking best-practice.
  • Client & Partner Management.
    • Collaborate with and support your team in the implementation and optimisation of paid search campaigns for clients.
    • Foster a good working relationship across all clients & suppliers to facilitate flawless execution of plans and builds rapport to become a trusted advisor.
    • Make sure that service level agreements are aligned with all relevant stakeholders and that all deadlines are met, with tasks managed through our project management suite.
  • Team Player.
    • Active member of the Paid Search community which includes contributing to internal team meetings, participation in wider GroupM training & events, and more.
    • Oversee, as appropriate, the performance of Account Executives in your team ensuring that you are quality controlling work and advising them on the correct course of action as needed.
    • Train your team. Make sure they continue to develop their careers.
  • People Management.
    • Motivational Manager leading by example whilst coaching several Account Executives in your team, providing constructive feedback at every appropriate opportunity.
    • Delegating and managing the workload and output for your team, including in the Global Hub who ensure daily diagnostics and governance is achieved to the highest standards.
    • Assisting with the recruitment process for the immediate and wider team when required. Attending interviews and acting as an ambassador for the team to potential candidates.
  • Operational Excellence.
    • Ensure that wider client or team deliverables (such as performance commentary and weekly reporting) are prepared, working with other team members on delivery of this information, and ensuring quality of output is maintained.
    • Making full use of the technology available, implementing processes and practices that maximize operational efficiencies whilst identifying opportunities for process improvement, and providing recommendations.
    • Takes ownership of issues when they arise and proactively suggests ways to resolve these and prevent them from happening in the future.

ABOUT YOU:

We are looking for candidates who are self-starters, want to succeed and have a desire to push the boundaries. Passionate about digital marketing, specifically Paid Search and Cross-Platform campaign formats (e.g. Performance Max, Microsoft Audience Network etc.). Successful candidates will have an analytical mindset coupled with creativity.

It’s essential that you have:

  • Deep Appstore search knowledge and experience, with current dated certifications (Google Ads and Apple Search Ads)
  • Strong experience in tracking mobile/app campaigns and the complexities involves across operating systems etc.
  • Strong knowledge of bid management and core PPC technology platforms (Google Analytics, GMP platform, SA360, Adobe for example).
  • Excellent data analysis skills and understanding of the strategic & tactical application of paid search and digital marketing.
  • You are proactive; our mantra is all about ‘Positive Provocation’. We need people who have the confidence to question the status quo.

Wavemaker

POSITION

DIRECTOR, PUBLIC RELATIONS – TALENT / ENTERTAINMENT PR

LOCATION

LOS ANGELES, CA (Hybrid)

THE COMPANY

Full Picture is an award-winning, bi-coastal agency with a team of highly creative individuals who live and work at the crossroads of fashion, beauty, entertainment, and technology. As an agency, we forecast trends, identify key moments, and capture the public’s interest to bring our clients’ ideas to life.

OVERVIEW

The Director position is creative, tactical and strategic and provides comprehensive support to their specific client roster & team as well as synergy with the counterparts on other accounts. The role includes providing support to the CEO on high caliber clients providing media strategy and coverage. Must be particularly well-organized, detailed-oriented, flexible and able to deliver excellent work within tight deadlines. Must be able to work independently and within a team, and know how to provide clear and concise updates to the rest of the team. Must respond expeditiously to diverse assignments, take responsibility for projects from beginning to end, and consistently operate with a sense of urgency without losing sight of the details.

The ability to interact with staff, clientele, and all external contacts—in a fast-paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful and efficient —is crucial to this role.

It is also required that candidates hold a keen interest in the entertainment, celebrity, business, and event industries in which this position centrally operates.

REQUIREMENTS

  • Minimum 7 years’ public relations experience
  • At least 3 years’ current talent / entertainment public relations experience
  • At least 2 years’ client management experience
  • Agency experience required
  • 4-year college degree

Press Relations

  • Strong relationships with long-lead, short-lead, and digital national and regional editors across entertainment, music, movie, television, fashion, and beauty focused outlets
  • Ability to pitch and coordinate national and regional broadcast segments and in-studio appearances
  • Ability to run a movie campaign from start to finish and liaise with studio, network partner
  • Excellent short-lead national and regional editor contacts (weekly magazines, newspapers, online outlets, blogs)
  • Refined understanding of social media platforms and ability to identify opportunities to increase brand awareness and generate press within this landscape

SKILLS & QUALITIES

  • Manage and lead day-to-day for some of the agency’s top clients
  • Conceptualize and execute strategic communication plans across clients
  • Able to lead, encourage, mentor, and develop junior staff members
  • Effective organizational and project management skills
  • Proven ability to work well under pressure with tight deadlines
  • Excellent verbal, written, presentation, organizational and follow-up skills a must
  • Ability to write interesting, creative, and effective press releases, media alerts, press pitches and materials
  • Possess knowledge of the entertainment media industry as well as business culture
  • Able to work in a team environment- someone who is an enthusiastic team player and has the ability to get along with others
  • Establish and maintain effective working relationships with clients and media representatives and maximize these relationships to develop new business opportunities
  • Effective client communication
  • Create and implement proactive and targeted press campaigns

The Spirit of Full Picture

We take great pride in everything we do to nurture the well-being of our employees – from a comprehensive benefits program and flexible work arrangements to a strong focus on company culture with ongoing skill-building and wellness opportunities.

We are an equal opportunity employer, and we welcome all smart, creative, future-focused brains.

Company Benefits & Programs

Full time team members are eligible for the following:

  • Comprehensive medical benefits including health, dental and vision coverage
  • Remote-friendly, hybrid work model with offices in New York and LA
  • PTO plan that varies by level and tenure
  • Designated days off for mental health and wellness
  • 401(K) plan
  • Quarterly Company outings and team activities designed to promote knowledge and connectivity
  • Full Picture University (FPU) and CEO master classes to fuel professional growth and development
  • Mentorship from seasoned industry experts

HOW TO APPLY

Please apply through LinkedIn.

No phone calls please.

Full Picture

The Pittsburgh Post-Gazette, Western Pennsylvania’s largest newspaper and winner of the 2022 Society for Features Journalism contest (circulation 90,000 to 199,999), is looking for an ambitious and innovative journalist to join our award-winning Features staff. Top candidates will have an interest in all-things Food & Drink in the Pittsburgh area: restaurants, bars, local food producers, markets and more. We need a savvy digital news editor who’s always looking for new and innovative ways of telling stories and engaging audiences on all platforms. This position requires someone adept at juggling breaking news with longer-term projects and everything in between.

 

Bonus points if you have handled music, television, film and other Arts & Entertainment stories. While growing the Food section is first and foremost, you’ll also be responsible for editing general Features content, especially breaking news, and assisting our other Features editors.

 

Regular duties include, but are not limited to: coaching and mentoring our talented reporting team; editing and writing stories; producing those stories for the web and posting them at optimal times; using analytics to inform (not lead) coverage decisions; producing a weekly newsletter; promoting content on the PG Food Instagram; and collaborating with both the Food team and other Features staffers.

 

Candidates should:

ï‚· Possess a stellar writing and reporting background

 Have significant editing experience – dailies, breaking news and interactives

ï‚· Perform effectively on deadline with designers, both for digital and print presentations, to create compelling multimedia packages

ï‚· Be eager to invent and design experiences and innovate new story forms that become regular elements of our coverage

ï‚· Have a proven track record of working with other divisions of the company to promote our coverage and engage new and existing audiences

 

Other Things to Know

ï‚· Competitive salary and benefits package

ï‚· We encourage everyone to apply who shares our passion for indispensable journalism and our drive to create a sustainable business model to support it

ï‚· As an equal opportunity employer, the Post-Gazette is committed to fostering a diverse and inclusive culture, and we encourage members of underrepresented communities to apply, including women, people of color, LGBTQ people, and people with special needs

 

Education and Experience

 Bachelor’s degree, preferably in journalism 

 3 to 7 years of experience, preferably on digital platforms 

 Knowledge of social media platforms, including Facebook, Instagram, Twitter and Snapchat 

ï‚· Strong verbal and written communication skills as well as strong interpersonal skills;

ï‚· Strong analytical and strategic planning skills and attention to detail;

ï‚· Ability to effectively manage and mentor staff

ï‚· Display exceptional work ethic, time management, and organization skills

 

The Employer is involved in a labor dispute at its place of business. 

Offered employment is in place of employees involved in labor dispute.

Pittsburgh Post-Gazette

POSITION SUMMARY:

The Communications Manager will be responsible for creating, implementing, and overseeing all aspects of internal and external communication strategies, programs, and planned publicity campaigns. They will also supervise PR activities and help coordinate and organize marketing for King Goose Hospitality’s partner brands including but not limited to Pubbelly Sushi, Julia and Henry’s, Mensch, Osso, etc. This position will be responsible in developing and executing consistent and positive media messages that define and promote the Corporate identity and mission. As well as to create and be responsible for copywriting and pitching media. By drafting reports, creating content, and coordinating its production with the Operations team for their strategies to succeed. This will require a thorough understanding of our business and marketing strategy, strong writing skills, good communication, and coordination with Partners, stakeholders, chefs, corporate team, vendors, and the community.

PRIMARY JOB DUTIES:

  • Create promotional material and publications.
  • Prepare and analyze PR reports.
  • Draft, edit, and finalize press releases and speeches following organizational news.
  • Write newsletters, interdepartmental memos, and other business correspondence.
  • Communicate with different media outlets and journalists and create press kits.
  • Perform communications research and monitor the progress of various communications strategies.
  • Ensures successful activation rollouts with minimal errors, including managing the proofing of all material submissions and production of promo materials.
  • Responsible to ensure that all copy from the web is correct as well as in Linkedin management. Communication projects may include but are not limited to company websites, product descriptions, collection descriptions, company messaging, paid and organic social media, paid search ads, emails, printed and digital collateral, partner editorial content, and video scripts.
  • Coordinates, manages, proofreads, and copywriter for all communications projects with a deep understanding of the company brand voice, products/collection, printed collateral, and strong attention to grammar, SEO, and channel guidelines.
  • Develop Media and Marketing kits.
  • Execute detailed media reports.
  • Develop and implement effective communication strategies that build customer loyalty programs, brand awareness, and customer satisfaction.
  • Supervise projects to guarantee all content is publication ready.
  • Create communication and PR strategies for new products, launches, events, and promotions.
  • Reach out to influencers, media, potential partnership, and beyond in order to arrange story collaboration placement on a local level.
  • Interpreting creative direction and technical information and turning them into persuasive copy concepts.
  • Working with clients to edit and modify the copy to meet their content expectations.
  • Ensure to check all media communication outlets.
  • Thrives in a fast-paced work environment and meets deadlines.
  • Presents creative briefs and finished projects to the company management team.
  • Knowledgeable in popular digital marketing tools, including content management software, search engine optimization software, and website analytics software.
  • Any other duties as assigned by the company in order to operate the business more efficiently.

PUBLIC RELATIONS:

  • Contacting and speaking publicly with different media outlets, press releases, interviews, presentations, articles etc.
  • Organizing and attending promotional events such as open days, exhibitions, press conferences, etc.
  • Developing PR strategies and campaigns.
  • Address inquiries from the different media outlets and other parties as needed.
  • Track and analyze the media coverage and follow up to industry trends by providing best practices.
  • Manage and address all PR issues and concerns that may arise.
  • Create innovative and engaging public relations and media campaigns.
  • Execute PR activations to promote the company’s image and serve as the spokesperson.
  • Create a tailored, monthly PR plan and calendar including development of press kit materials, media strategy, and short and long lead pitch ideas.
  • Manage the logistics for any launched events.
  • Schedule influencers and media visits.
  • Provide analytics/KPI of all media coverage by sharing the individual circulation per outlet, media impressions and number of placements to highlight ROI.
  • Develop a bold and far-reaching PR campaign that consistently produces print, digital, trade, and broadcast placements in targeted markets.
  • Garner increased awareness by securing top-tier media placements in targeted national, regional, local, and trade media outlets including lifestyles, culinary, culture, entertainment, and hospitality publications.
  • Expected to maintain a vendor database with all contact information plus history if any. Provide the names and addresses of vendors. All contact information is the property of King Goose Hospitality LLC.

MARKETING:

  • Execute calendar, generate, and publish content in Linkedin.
  • Managing website content including brand language, location information, menus, holiday, event pages, and press hits.
  • Ongoing research and trendspotting of social media and digital trends, pitching, and creating new social media content ideas.
  • Identify and collaborate with local social media influencers.
  • Oversee website content (pop-ups/events/newsletters/blog posts/location information/PR clips).
  • Assist and execute email newsletter.
  • Manage digital ads (Google, Instagram, and Facebook ads).
  • Create and execute monthly campaigns.
  • Responsible for all marketing email communications (copy writing, design, and emails blasts).
  • Oversee marketing brief, memos, and recap reports for all marketing promotions – distribute to the team and or vendors.
  • Assist in managing allocated fiscal budgets throughout the year with quarterly reconciliations and projections.
  • Ensure leadership is well-informed of marketing activities by communicating campaign deliverables, objectives, timelines and developing metrics and tracking reports.
  • Manage community and respond to messages.
  • Place orders (Decorations/products) as needed and process/files invoices.
  • Compose and post online responses on the company’s review tracking system.
  • Supporting the Senior Marketing Manager in establishing and evaluating a marketing strategy and plan by analyzing and assembling sales forecasts, updating calendars, and organizing/planning promotional presentations.

MINIMUM REQUIREMENTS

  • Minimum 2 years of Communications copywriting experience
  • Bachelor’s degree
  • Bilingual (Spanish)
  • Proof of portfolio including media placements, writing samples, leads, PR campaigns, media and news outlets, clients, and planned events
  • Ability to work well in a fast-paced environment and function effectively within set deadlines
  • Excellent organizational skills
  • Strong verbal and written communication skills
  • Proficient with digital marketing tools and software programs including Mailchimp, Adobe InDesign, and social media platforms
  • Customer service oriented
  • Creativity
  • Awareness of different media agendas

King Goose Hospitality

Location: Los Angeles

WHO ARE WE?

At the Hong Kong Tourism Board, we take great pride in helping people across the world fall in love with our home. We continue in earnest to revitalize and reshape the Hong Kong tourism brand and build sustainable growth for our city’s economy. To achieve our ambition, we are inviting passionate talents with a global mindset to join us at this incredible juncture, and work with a dynamic and fun team.

HOW YOU WILL CONTRIBUTE AND LEARN?

This role will work with the Senior Manager, Marketing & PR, and the Director, USA to formulate the overall integrated marketing plan for the USA market across HKTB’s public relations disciplines.

The incumbent’s extensive knowledge of marketing strategy must be applied to media, influencer marketing and PR in the travel business, to achieve all KPIs. The incumbent will also deliver smart, strategic programs and big ideas for the annual marketing plan.

Integrated Marketing

  • Drive the development of innovative, highly integrated marketing programs that have the potential and strategic / creative flair to win major industry awards, while delivering on HKTB goals first and foremost.
  • Work closely with Senior Managers of Marketing and Trade Marketing to develop and execute integrated campaigns, co-ops and partnerships that build interest in Hong Kong.
  • Ensure full integration of media / PR activities into the overall consumer communications plan and consistency with global brand requirements across all North America regional communications.
  • Prepare documents / briefs for content partnerships and creative development of social media/influencer marketing programs. Verify supporting assets as brand campaign- and cross-discipline-relevant to ensure strong message integration for PR, consumer and trade, as required by the campaign.
  • Ensure delivery of thorough campaign performance reports, so optimization and key learnings can be applied for maximum effectiveness.
  • Recommend the KPIs for the coming fiscal year, delivering strategically-relevant data to drive decision making.

Public Relations

  • Manage PR agency in development of strategy, concepts and execution of measurable PR campaigns that contribute to meeting annual KPIs.
  • Work closely with Agency for proactive identification of PR story angles and evaluation of and securing Super Fans, as per Agreement.
  • Integrally involve in TV / Streaming show sponsorships and secure approval from Head Office with full financial policy & procedure compliance.
  • Source and develop high-visibility media co-ops and content partnerships to keep Hong Kong top-of-mind among consumers, trade and press.
  • Monitor media volume and consumer sentiment to help the USA team and Head Office stay on top of trends and news matters through monitoring service.
  • Issue press releases through distribution service. Compile results and deliver monthly Media Monitor Publicity Report.

Budget Management/Control

  • Work closely with the team on Budget Plans for planning, spending allocations and accurate spend-to-budget, and recommend fund movement at re-estimates for management approval.
  • Negotiate contracts, media partnerships and marketing services agreements with venues, third-party vendors, talent, production companies, influencers/KOLs, agencies of record, and others as they arise.
  • Follow all financial policy compliance requirements.

WHO ARE WE LOOKING FOR?

  • Bachelor’s Degree or higher.
  • Minimum 8 years of PR agency or client-side integrated marketing experience, with 3 years at managerial position gained from travel industry / destination tourism marketing functional area.
  • Well-versed in traditional, social marketing and PR, as well as management on third-party vendors (e.g. PR agency / KOLs / talent agents), projects, budget and crisis.
  • Strong acumen in media relations with proven record in media/social media content placements and media co-op opportunities.
  • Strategic thinker with good organisational and leadership skills, strong attention to details and ability to set objectives, prioritise, critically assess issues, and deliver within given deadlines and resources.
  • Highly proactive and creative, always search for innovative big ideas.
  • Strong interpersonal and communication skills, culturally sensitive; able to work as a team effectively, and influence others, internally and externally, for positive results.
  • Willingness to travel.

LOCATION:

  • The position is located in our Los Angeles office.
  • We do not offer moving allowances from other cities.

Application Method

If you are passionate about our mission and believe you are the one we are looking for, please send us your resume with present and expected salary by clicking “Apply Now”. We are looking forward to hearing from you.

Personal data provided by job applicants will be used strictly in accordance with our personal data policies, a copy of which will be provided upon request. Applicants may send a request for a copy of the Personal Information Collection Statement pertaining to Job Application. Only shortlisted applicants will be contacted. All Information received will be kept in strict confidence and used only for employment-related purpose.

We are an equal opportunities employer.

Hong Kong Tourism Board

PR Account Director | Cultural Strategist & Communications Agency | Lifestyle, Fashion & Beauty | London

The Client:

Harmonic operations are excited to partner exclusively with one of the UK’s most exciting cultural strategist agencies, on their search for a PR Account Director. You’ll join an expert team working on client partners from Lifestyle, Fashion & Beauty brands, aiming to capture the imaginations of the next generation. Using cultural strategy and insights to create communications that connect with people, build brand perceptions, and articulate to the consumer.

Put simply the agencies culture can be described as work hard and be nice to people. They describe themselves as compassionate and collaborative, with an emphasis on inclusion and a flat structure. All voices are heard, employees feel valued and encouraged to grow professionally to progress in their career.

Role:

This agency is searching for a dedicated hands-on Account Director to manage multiple client profiles and act as a key client liaison to support their strategic direction. You’ll be responsible for upholding the representation and perception of the clients to the target audience, deploying a range of PR and integrated comms tools at your disposal such as press releases, news assets, social media and influence.

This is an amazing opportunity to show off your excellent relationship management skillset and make an impact on the trajectory of a growing agency.

Responsibilities:

  • Responsible for the overall client-agency relationship
  • Management, development and mentoring of direct reports
  • Acting as a key point of contact for your client business on all brand and communications planning
  • Maintaining an in depth understanding and knowledge of your client’s business and goals
  • Guiding campaigns form planning through to delivery
  • Working closely and maintaining relationships with key media contacts
  • Working closely and maintaining relationships with key influencer assets
  • Contributing to agency brainstorming sessions, developing stories and briefs in order to reach the target audience effectively
  • Having your finger on the cultural pulse of current trends and industry news
  • Demonstrate professionalism and attention to detail at all times

What we need to see (Essential):

  • PR Agency Experience
  • Relevant industry contacts, particularly in Fashion and Beauty
  • Demonstrated success in managing multiple clients
  • A master of nurturing relationships – both internally and externally
  • Highly organised with a keen eye for detail
  • Demonstratable excellent written and verbal communication skills
  • In depth cultural understanding of the target audience and what earns their attention
  • Creative, positive and ambitious
  • A social, fun, and outgoing personality

Location: London

Salary: £53,000 – £60,000

Please get in touch at [email protected] or give me a call on 020 3773 2530

Please feel free to circulate this with any friends or contacts that may be interested.

Harmonic Operationsâ„¢ | Certified B Corp

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