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Manager Clinical Engineering, Binghamton, NY

United Health Services is seeking a Manager Clinical Engineering to join our Team in Binghamton, NY. This is a benefits-eligible position.

Shift: Days

Hours Per Week: 40

Salary Range: Depending on Experience

Manager Clinical Engineering Overview

To provide responsive leadership to the BioMedical Engineering Department, enabling staff to provide high quality services and maintain medical equipment. The department will strive to achieve continuously improved services by ensuring regulatory compliance and safety standards, and by meeting or exceeding customers’ needs.

Clinical Engineering Manager Key Responsibilities and Expectations

  • Develop a 3- to-5-year plan for medical equipment evaluation and replacement.
  • Ensures 100% regulatory compliance related to clinical equipment inspections and provides operational and technical direction to Clinical Engineering staff.
  • Prepares quality improvement plans and identifies departmental goals.
  • Develops annual department operating plans, including operating and capital budgets, consistent with corporate objectives.
  • Assists with identification, communication, and resolution of applicable product recalls and alerts.
  • Ensures all departments receive equipment status updates.
  • Identifies trends and/or concerns regarding clinical equipment and recommends replacement needs to ensure accomplishment of organizational objectives.
  • Prepares medical equipment tactics to meet current and future needs of the organization and department.
  • Reviews all capital requests for clinical equipment to ensure that they are cost-effective, standardized, high quality and meet the needs of the customer and organization.
  • Reviews requests for proposals to receive new services (service contracts) from outside contractors.
  • Attends and participates in the Capital Asset Subcommittee (CASC) to help ensure equipment needs are reviewed and the best equipment for the intended purposes is purchased.
  • Develops service improvements, managed systems and expense control programs to ensure maximum cost savings and improve profitability.
  • Serves as coordinator for the Medical Equipment dimension of the Environment of Care Committee.
  • Develops Environment of Care (EOC) Management Reports (quarterly, annual and annual evaluation).
  • Demonstrate commitment to organizational Values of Compassion, Trust, Respect, Teamwork, and Innovation

Position Requirements

  • Bachelor’s Degree in Technology or other healthcare-related field.
  • Three (3) years’ experience as a Supervisor or Manager Clinical Engineering, or five (5) years’ experience as a Senior Biomedical Equipment Specialist/Technician is preferred.

Employee Benefits at United Health Services

When you work at United Health Services, you become part of our family. We’re proud to offer competitive benefits and compensation to our employees who make an impact every day.

  • Health, dental, and vision insurance
  • Voluntary benefits, including cancer, pet, and life insurance
  • 403(b) retirement plan with company match model
  • Immediate accrual of paid time off
  • Wellness program rewards and insurance discounts
  • Employee Assistant Program (EAP) counseling and concierge services
  • Free, extensive online training through HealthStream

About United Health Services

United Health Services is a not-for-profit healthcare system serving more than 500,000 people in Upstate New York’s Southern Tier region. We offer integrated healthcare services across 60 locations, including four hospitals, three walk-in centers, and 22 primary care offices, in addition to home care services and senior living facilities. The United Health Services system employs more than 6,300 people and comprises 600+ providers who are all committed to providing and supporting the delivery of exceptional patient care.

United Health Services employees and providers are “LOVED!” This means we’re Living Our Values Every Day. Here, you’ll join a team that is dedicated to values-based, coordinated patient care. Every day, we outwardly live our Values of Compassion, Trust, Respect, Teamwork, and Innovation.

About New York’s Southern Tier

As an employee of United Health Services, you’ll call the Southern Tier, or more specifically, the Greater Binghamton area, home. Known for entertainment and restaurants, craft brews, outdoor experiences, minor-league sports, family-friendly events, and a keenness for local history (like our connection to the Twilight Zone and our six antique carousels), Greater Binghamton offers something for everyone. We’re a short drive away from the Finger Lakes region in Central New York, three hours from New York City, and just shy of four hours from Niagara Falls, Canada.

—-

United Health Services in an Equal Opportunity Employer.

United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.

United Health Services

Seeking a litigation assistant with 10+ years of litigation experience to join a prominent law firm in Los Angeles.

Responsibilities include:

  • State and Federal Court e-filings
  • Calendaring litigation deadlines
  • Preparing TOCs/TOAs
  • Formatting, editing, proofreading pleadings and various other legal documents
  • Supporting multiple attorneys at a time
  • Assisting with trial preparation

Experience handling complex litigation, commercial litigation, intellectual property, white collar criminal defense, or entertainment litigation is a plus, but not required.

* Full benefits are offered

* Hybrid work schedule offered

* Salary is competitive and will depend on experience, $95K-$110K+

McKelvy & Kim Search

$$$

About Tencent

Tencent is a world-leading internet and technology company that develops innovative products and services to improve the quality of life of people around the world. Founded in 1998 with its headquarters in Shenzhen China, our guiding principle is to use technology for good.

We are not only a major video game publisher in the world, we also produce other high-quality digital content, enriching interactive entertainment experiences for people around the globe. We offer a range of services such as cloud computing, advertising, FinTech, and other enterprise services to support our clients’ digital transformation and business growth.

About IEG

Interactive Entertainment Group (IEG) is responsible for the R&D, operation, and development of the company’s interactive entertainment business including games and eSports. Through online gaming, live broadcasts, and offline eSports, IEG assists the company in leading the global interactive entertainment market to create better interactive entertainment content experiences for users.

Responsibilities

1) Work collaboratively with Product and Engineering teams to identify key risks, understand high value users and uncover insights by using data analytics (e.g. requirement understanding, data sourcing, data quality check, data cleansing, data pre-processing, logic development, model development, and data visualization).

2) Develop and perform ETL and automation, define and evaluate metrics, monitor key product metrics and their progress against goals, and understand root causes of changes in metrics.

3) Explore opportunities broadly with open mindset and leverage various data science methods flexibly, in order to identify high-impact opportunities, initiate project ideas, prototype solutions, and drive project completion

Requirements

1) Bachelor’s degree or above in Computer Science, Machine Learning, Statistics, Economics, Mathematics or equivalent technical field.

2) 4+ years of experience in custom ETL design, implementation and maintenance.

3) Experience programming in SQL, Python, R, or related language.

4) Experience with Big Data technologies such as Hadoop, Hive, Spark, Flink, etc.

5) 4+ years of experience in applying analytics, inference, experimentation, or machine learning methods in business scenarios preferred.

6) Experience influencing product decisions with data.

[DEI Statement]

Diversity, Equity & Inclusion at Tencent:

Diversity, equity and inclusion are important, interdependent components of our workplace. As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

Tencent

Business Development Manager

New York/ New Jersey Metropolitan Area

About Yoh:

Yoh is all in and ready to go. We deliver immediate critical talent search and outsourced and managed services. That means we match the best to the best and leave the rest to the rest. It also means providing unmatched service to our clients and employees. We are headquartered in Philadelphia, PA and operate out of more than 75 locations. Pretty big, right? Well, at almost half a billion in sales, we are one of the largest talent and outsourcing providers in the US. So are you ready? At Yoh, we’re excited about what we do, how we do it and most of all, where we’re headed – together. And we’d love for you to join us. Find out more at www.yoh.com.

Business Development Manager needed for a full-time, staff opportunity with Yoh, reporting to the NY/NJ Branch Manager.

The Business Development Manager is primarily responsible for developing new business and acquiring new accounts through researching prospects and building relationships with their key decision-makers.

The Big Picture – Top Skills You Should Possess:

  • Staffing/Recruiting Experience
  • Customer Service Skills
  • Excellent Communication Skills

What You’ll Be Doing:

  • The Business Development Manager sells, researches and develops new account opportunities through their understanding of the current needs of the local market including future projects and growth projections, by utilizing tactical selling techniques.
  • Establishes relationships with new account prospects to succeed with acquiring their business.
  • Achieves and exceeds all key performance metrics.??
  • Maintains client relationships and identifies growth opportunities within current clients by thoroughly understanding the needs of the business through active communication with the client.
  • Leading & Managing Recruiters – manages/collaborates with recruiters on recruiting techniques, key performance metrics, and tactics to fulfill client requisitions.
  • Serves as the point of contact for recruiters with regards to client requisitions and informs them of the clients needs.
  • Documentation such as recording all sales activity in CRM.

What You Need to Bring to the Table:

  • Bachelor’s Degree.
  • 5+ years of experience and proven track record in sales.
  • A strong understanding of the local/regional business environment.
  • Excellent Customer Service and communication (both oral and written) skills.
  • Excellent tactical skills, cold-calling capabilities, and a strong sales acumen.
  • Strong relationship building skills particularly with key-decision-makers and C-level executives.
  • Experience with Microsoft Office and SharePoint.

In compliance with this state’s pay transparency laws, the wage range for this role is $67,440 – $101,160. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. (The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements).

We care about our employees and it shows. Our staff receive a competitive salary and a comprehensive benefits package which includes medical/Rx, dental and vision coverage; life, AD&D and disability insurance; flexible spending accounts; 100% paid maternity leave for up to 12 weeks, parental leave, family leave, other paid time off; voluntary benefits and discount programs to meet our employees’ individual needs including pet insurance for our furry family members!

Must be able to perform the following physical and mental tasks, with or without a reasonable accommodation:

  • Visual acuity (e.g., needed to prepare and analyze data, to transcribe documents, to view a computer, to read, to inspect objects, to operate machinery.
  • Repetitive motion of any part of the body.
  • Capacity to think, concentrate and focus for long periods of time.
  • Ability to read complex documents in the English language.
  • Capacity to reason and make sound decisions.
  • Ability to write complex documents in the English language.
  • Capacity to express thoughts orally.

SO WHAT ARE YOU WAITING FOR? APPLY NOW! Talent Acquisition Partner: Ed Maldonado

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Diversity, and Inclusion & Equal Employment Opportunity: Day & Zimmermann is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated and promoted based on their contributions to our Company. Our collective strength is rooted in over 110 years of diverse employees and businesses, commitment to success, and delivery on promises made. Federal and state Equal Employment Opportunity laws prohibit employment discrimination based on race, color, religion, sex, sexual orientation and gender identity, age, national origin, citizenship status, veteran status and disability status. Day & Zimmermann is committed to providing an equal opportunity work environment in full compliance with these laws. If you are an individual with a disability and you require an accommodation in the application process, please email [email protected].

#dzyoh

Day & Zimmermann

Assistant Store Manager

We are looking for an Assistant Store Manager to join the Chicago team. You will report to the General Manager (GM) of the store and be responsible for managing the store and optimizing customer engagement, employee experience, and business results. Each location includes: a canteen (our general store), an interactive show for play and shopping, and sponsored experiences, parties and programming for kids and families of all ages. Some include a cafe and host rotating shows!

What will you do?

Running retail floor, merchandising, programming, stock, opening and closing procedures.

People

  • Onboarding, training and development and performance management of associates.
  • Providing associates with updates and guidance relating to health & safety guidelines, zoning, break information, product information, and weekly training Partnering with GM to manage associate’s performance and ensure they are meeting expectations of their role and on a path to progress at Either within our stores or in Labs (aka our corporate team). This includes conducting regular check in with associates to monitor their performance, understand their career goals at and beyond and helping them to achieve those!
  • Helping them learn new skills within the store, matching them up with the proper team members on labs, and when necessary, creating performance improvement plans and documentation for employees who are not meeting expectations.
  • Gathering & documenting incidents with customers or team members should they arise.
  • Inspiring and encouraging employees to ensure a high level of morale. This includes:

Intervening when incidents arise in store such as difficult or unhappy customers, injury, theft, and employee disagreement.

  • Deciding when necessary and appropriate to escalate to GM or people & culture team.

Operations

  • Adhering to COVID-19 health and safety protocols for team members and families.
  • Ensuring the store’s shelves are well stocked, neat and align with the company’s visual strategy.
  • Checking families out at the register and letting them know about promotions, upcoming programs, or other news.
  • Prioritizing and executing strategies to improve operations, sales, and service.
  • Completing daily recaps to be shared with Labs and the rest of store leadership.

Parties, Programming & Shows

  • Organizing and leading birthday parties as needed.
  • Leading and training on arts & craft activities as needed.
  • Acting as point of contact for all sponsored events and programs.
  • Providing ongoing support to the cast and show teams whenever a show launches at your store. This requires operating as the show “venue” manager and making sure all aspects of the venue are running smoothly (people, tickets, retail, facilities, etc.
  • Keeping the craft cabins and theatre clean and organized.
  • Providing guidance and feedback to Store Experience Associates facilitating activities to ensure that they are providing a memorable and meaningful experience.
  • Providing customer support on needs or issues that may arise in events and programs, such as party planning, event registration, special accommodations, etc.

What will you bring?

  • 3-5 years of store or team leadership experience in the retail, hospitality, or family entertainment.
  • Must be at least 18 years of age or older and are authorized to work lawfully in the United States.
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays.
  • Ability to be trained and work in any of our New York City locations without notice.
  • Excellence, enthusiasm, and excitement around engaging with children and families creatively.
  • Exceed in all areas of the company’s Core Values – W.O.S.T.A. (Warmth, Output, Spirit, Truth, Agility).
  • Desire to be part of a tight-knit team looking to transform the traditional retail experience.
  • Hold yourself and your team to high standards.
  • Possess a welcoming and helpful attitude and the ability to lead and hold others accountable.
  • Learn and adapt to current technology and can accurately manage POS functions.
  • Be able to manage workload and prioritize tasks independently.
  • Excellent verbal and written communication skills

Bonus but not required: You may have hidden talents that can add magical moments to our retail experience.

What are the physical demands?

  • Must be able to perform duties with or without reasonable accommodations.
  • Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to forty-five pounds, on shelving at various heights, go up and down a ladder.
  • Exposure to outdoor elements such as sun, precipitation, and wind.
  • Regularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the store.
  • Ability to safely operate manual and electrical equipment.

Pivotal Talent Search

$$$

WHO ARE YOU?

Are you an ambitious individual who loves to work with others? Are you the type of person who knows what it takes to put together a truly amazing special event? Then you’re in luck! We are looking for a highly motivated self-starter with a love of the special events space.

WHO ARE WE?

Insomniac produces some of the most innovative, immersive music events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction. The quality of the Headliner experience is our top priority. Throughout our 30-year history, Insomniac has produced festivals, concerts and club nights for millions of attendees across the nation. The company was founded by Pasquale Rotella, and has been based in Los Angeles since it was formed in 1993.

Insomniac’s West Coast Clubs Division is focused on creating a best-in-class experience for our Headliners. Our expanding roster of club partners includes some of the world’s top venues, delivering performances from globally renowned DJs backed by top-notch sound and visuals. The diverse calendar of events celebrates the electronic dance music community and culture, offering an endless range of experiences. Insomniac’s West Coast Clubs Division includes venues such as Exchange, Academy LA, Time Nightclub, and Nova SD.

THE ROLE

Insomniac Clubs are looking for a highly motivated individual to join the Special Events Department. This is an exciting demanding role with a strong career and upside potential for the right candidate. The events are wide ranging, including film shoots, award shows, fashion shows, corporate events, concerts, and social events. We are looking for someone who thrives in a fast paced environment and is extremely organized with a high attention to details. This position will split time working onsite at multiple locations. You will be required to work onsite at Academy LA and Exchange LA in Los Angeles as well as onsite at Time Nightclub in Costa Mesa.

RESPONSIBILITIES

  • Event production and planning on all levels: initial inquiries, invoicing and deposits, permitting/approvals, collecting insurance and working directly with rental and catering companies.
  • Site visits with prospective location scouts and clients
  • On site coordination for all events and film shoots
  • Liaise between client and internal teams throughout all events
  • Administrative duties including maintaining company calendar, answering calls and keeping contacts up to date.
  • Researching prospective clients and companies as directed by the Director of Special Events
  • Maintain client relationships and represent as point of contact when needed
  • Ensure all vendors are set up and payments are processed accordingly
  • Coordinate all operational set- up and break down of events
  • Maintain files in proper order before, during and after the special event orders have been distributed
  • Special projects and initiatives assigned as needed

QUALIFICATIONS

  • Must be over 21 years old as our venues are 21+
  • Bachelor’s degree
  • 2+ years experience in entertainment/live events industry preferred
  • Proven ability to multitask and to coordinate cross-functional projects
  • Must be prepared to work some nights and weekends
  • Strong foundational knowledge of event planning, hospitality and entertainment industry
  • Strong drive and positive attitude with a passion to work in the events industry
  • Impeccable time management
  • Excellent communication skills

WORK ENVIRONMENT

  • Must be able to tolerate loud noise levels & busy environments in dynamic work locations
  • May work in drastic temperature climates while on site at events
  • Must be willing to travel to work during holidays, evening and weekend hours, as required, to meet deadlines

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

Insomniac strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Insomniac recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Hiring Salary Range: $65,000.00 – $73,000.00 USD

Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Insomniac takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions.

Exchange LA

Global Security Account Director

Not-Remote: In-Office, based in Santa Clara, CA

Job Overview: The Global Security Account Director is responsible for regional oversight of all security service delivery requirements and has a pivotal role in ensuring world-class security operations. This role necessitates an individual with extensive business acumen, leadership capabilities, and a profound understanding of global operations and team management.

Key Responsibilities:

  • Establish, maintain, and update a strategic service delivery program encompassing all operation objectives, service delivery strategies, and methodologies for continuous client and employee satisfaction.
  • Partner effectively with Technology site security management, ensuring a synergistic approach to security operations.
  • Oversee contract compliance across all designated Technology site locations.
  • Advocate for and implement a standardized program across all Technology site locations, ensuring consistent service standards and practices.
  • Lead regional communication initiatives, striving for uniformity in all operation facets.
  • Engage proactively with clients, identifying service improvements and operational efficiencies.
  • Guarantee alignment of the Contractor’s values with the Technology site requirements.
  • Cultivate a culture that emphasizes quality, accuracy, responsiveness, and integrity.
  • Prepare and maintain a Contractor playbook in tandem with the client’s goals.
  • Take the helm in emergency preparedness, ensuring readiness at all times.
  • Act as a liaison between senior management and program staff, ensuring resource adequacy and compliance.
  • Spearhead Technology site’s emergency response teams (SERT), strategizing, leading, and managing operations across multiple sites.
  • Foster an environment where Contractor personnel are empowered to meet their objectives.
  • Support overall Technology site security functions.

Skills and Competencies:

  • Proficient in verbal and written English communication.
  • Exceptional organizational and time management capabilities.
  • Acute attention to detail.
  • Advanced computer proficiency, including presentations, text documents, and spreadsheets.
  • Excellent presentation and customer service skills.
  • Strong understanding of finances and budgeting.
  • Mastery over delegation and resource mobilization.
  • Proficient in leading and mentoring security professionals.

Education and Experience Requirements:

  • Bachelor’s degree in Business, Operations, or related field required.
  • Master’s in Business Administration (MBA) preferred.
  • Minimum of 10+ years in operations and customer service-related roles.
  • Minimum of 10+ years in corporate security, law enforcement, or asset protection, preferred.
  • Strong business development and organizational management skills are essential.
  • Demonstrable experience in global operations and team management.
  • Prior proven experience in business leadership roles, building programs, and driving toward a mature business model.
  • In lieu of educational qualifications, a strong body of tangible work experience will be considered.

Additional Requirements:

  • Not-Remote: In-Office required, Santa Clara based.
  • Flexibility in work schedules.
  • Must be available for quarterly travel.

Special Emphasis:

  • Candidates must exhibit an understanding of managing global teams across diverse geographies. The ability to influence and impact without direct authority is paramount. The role demands collaboration with clients and a deep-seated understanding of global operations.

Perks and Benefits:

  • Health insurance and 401k plans for full-time positions
  • Ongoing paid training programs and career growth opportunities
  • Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more
  • Pay Range: $150,000 – $200,000 year

PPO 14417

Allied Universal

$$$

Are you a passionate storyteller with a journalism degree and a flair for social media? Join our dynamic team at a world renound entertainment company as an Editorial Assistant working on two main reality / home networks, where you’ll play a pivotal role in creating and curating content. This is a hybrid role that requires an onsite presence in New York City.

  • Pay rate is $22

Responsibilities:

  • Content Creation: Collaborate with our editorial team to research, write, and edit engaging and informative content for various platforms, including the network’s website, social media channels, and promotional materials.
  • Social Media Management: Leverage your social media expertise to craft compelling posts, manage our social media accounts, and engage with our audience to build and maintain an active online presence.
  • Editing: Proofread and edit written content to ensure accuracy, clarity, and adherence to the network’s style guidelines.
  • Research: Conduct research on industry trends, news, and competitors to stay ahead of the curve and provide valuable insights for content development.
  • Collaboration: Work closely with producers, writers, and other team members to brainstorm ideas, contribute to content planning, and assist in the production of special projects and events.
  • Multimedia Integration: Assist in the integration of multimedia elements, such as images, videos, and graphics, into online articles and social media posts.
  • Administrative Tasks: Provide administrative support as needed, including scheduling meetings, managing calendars, and handling other organizational responsibilities.

Required Qualifications:

  • Bachelor’s degree in Journalism, Communications, or a related field.
  • Strong writing, editing, and proofreading skills with a keen eye for detail.
  • Experience managing social media accounts for a brand or organization.
  • Proficiency in using content management systems (CMS) and social media management tools.
  • Excellent communication and interpersonal skills.
  • Ability to work both independently and as part of a collaborative team.
  • Familiarity with the television and entertainment industry is a plus.

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers – which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results.

For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, Twitter, and LinkedIn.

Opportunity Awaits.

Solomon Page

Our client is a premier global entertainment streaming site where millions of people discover and consume primetime shows and movies subtitled in more than 200 languages, by a community of fans. With billions of videos viewed and more than 1 billion words translated, our client brings global entertainment to fans everywhere!

We are in search of a Senior Marketing Manager (CRM Lifecycle) based in the San Francisco Bay Area. You will be responsible for developing strategies and implementing programs to activate, engage and retain our users centered around data-driven and customer-centric practices.

You are a critical thinker who loves delving into customer journeys and possesses strong analytical skills and business acumen. You are a creative strategist that turns insights into enticing marketing campaigns with impact. You are someone who is detail-oriented in execution but also can see the big picture. You have great interpersonal and communication skills, experience working cross-functionally across various teams, and have managed/trained individuals in their careers for success.

Key Responsibilities

  • Own the global strategy, testing, and execution for all CRM/Lifecycle campaigns that deliver measurable business impact
  • Engage with our consumers and volunteer community across various touch points (email, push, in-app, content cards), optimizing the right channel mix and frequency of efforts and driving towards activation, engagement, retention, monetization, and growth
  • Create and define the segmentation strategy that enables personalization at the scale
  • Drive creative strategy and execution across channels and journeys both for our viewer and contributor communities
  • Produce, share and present strategy, results, and insights to senior leadership and across the organization
  • Collaborate with the analytics team to create reporting and dashboards in order to better understand CRM performance and create transparency across the organization
  • Ensure best practices and continue to improve the workflow of the CRM team, identifying operational efficiencies and vetting 3rd party tools to support team goals
  • Work across teams (UA, Product, Community, Customer Experience, Analytics, Finance & Legal) and time zones (US, Singapore & Korea) to gain alignment and contribute to company OKRs
  • Develop a small team of marketers and ensure their continued development and growth within the organization

Requirements

  • Bachelor’s Degree
  • 6+ years of CRM experience
  • In-depth knowledge of digital marketing, especially in omnichannel CRM/Lifecycle marketing and retention/engagement strategies and personalization tactics
  • Strong analytical prowess with proven ability to derive insights that create actionable initiatives
  • Solid understanding of testing frameworks and methodologies and the ability to design end-to-end experiments
  • Ability to effectively prioritize and execute tasks in a fast-paced environment
  • Critical thinker with a problem-solving mindset
  • Strong storyteller with experience building compelling and creative campaigns
  • Excellent interpersonal, presentation, communication, and writing skills
  • Experience using CRM automation tools (Braze or similar) and analytics & data visualization tools (i.e. Looker, Amplitude)

Preferred Qualifications

  • Strong understanding of the media landscape, specifically in streaming and subscription-based services
  • Interest in Asian entertainment
  • Prior experience working with international audiences and/or online communities
  • Fluency in Portuguese or Spanish (not mandatory)

Engage Recruiting

Job Title:

Manager Internal Communications, Activision

Requisition ID:

R021639

Job Description:
Your Platform

Founded in 1979, Activision has continuously disrupted the world of entertainment as a leader in the videogame industry. With a history of delivering iconic game changers — like Pitfall®, Tony Hawk®, Guitar Hero®, Crash Bandicoot™, Skylanders™ and Call of Duty® — our obsession is delighting our players around the globe. Focused and committed to innovation, we consistently deliver the most beloved, engaging and successful entertainment.

And while we have world-class franchises, infrastructure and resources, our success comes from a passionate, talented and diverse team of people producing greatness together. So, if you’re interested in our biggest priority, it’s our people.

We’re currently driving the next era for our company and community by creating amazing experiences for fans and continuing to make Activision an inclusive place where everyone can thrive.

Join us, make history. To learn more, check us out at www.activision.com,www.activisiongamesblog.com or @Activision on Instagram, Twitter, Facebook and LinkedIn.

Your Mission

As Manager, Internal Communications reporting to the Sr. Director, Communications, you will supervise internal communications programs across Activision’s business to inform and engage our global employees. In this role, you will have the opportunity to play a key role in everything from producing division-wide meetings to crafting written and video communications within our organization.

This role is anticipated to be assigned as a hybrid work model position, with some work on-site at an Activision Blizzard office and some work remote.

Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities:

  • Develop and complete comprehensive long-range and short-term internal communication plans that outline what channels the team should use to communicate with employees.
  • Align our people around our values and business goals to help every employee feel connected to our mission.
  • Build and manage an internal editorial calendar to organize the strategic cadence of employee communications.
  • Draft accurate and error-free documents with a strong attention to detail.
  • Promote pillar awareness of and participation in major Activision projects tied to workplace engagement and satisfaction (Culture, DE&I, Future of Work).
  • Work with senior leaders and team leads on internal communications programs, helping them engage with their teams.
  • Produce a wide range of compelling content to support employee communications, including talking points, email drafts, decks, slides, video, surveys, hub articles, etc.
  • Experiment with creative ways to reach corporate employees with the news and information they care about.
  • Be a trusted partner; develop time-sensitive and important messaging for the teams you support, while also evaluating and reporting on sentiment of messages.
  • Identify and work on areas of opportunity where communication tools, messaging, frameworks, or channels can be improved for employees globally.
  • Cultivate relationships with global cross-functional teams and find opportunities to improve engagement with business operations from an internal communication perspective.
  • Keep a finger on the pulse of our games and employee attitudes, surfacing stories that reflect who we are, what we care about, and what we need to know as a team.

Player Profile

  • 5+ years of proven experience working within the comms space serving internal or external audiences.
  • You have a diverse comms toolkit that you use to master any communication medium requirement.
  • You adapt quickly, are a terrific writer, are focused on delivering results, and have experience working well across a diverse group of internal partners.
  • You exercise great discretion as it relates to confidential information.
  • You can work independently and, in a group, to deliver assignments on time.
  • You have a depth of understanding of current trends in the internal comms space.
  • You know how to measure the impact and resonance of your work.
  • You can quickly adjust to critical situations in an assuring manner.
  • You are creative storyteller with the ability to proactively seek out information from teams, frequently turning complex information into engaging content.
  • You are a self-motivated individual comfortable operating in a high volume, fast-paced environment without sacrificing high-quality results.

Extra Points:

  • Strong attention to detail, especially related to written skills across different formats from executive messaging to employee newsletters and internal memos, including copywriting and editing; creative writing is a plus.
  • An understanding of current trends in the gaming space, with the ability to develop, present, and implement ideas.
  • Adaptable, reliable, and willing to take on projects big and small.
  • Bachelor’s degree in communications, marketing, English, or relevant field.
  • Knowledge of distribution list management.
  • A passion for communicating about gaming and a deep understanding of the video game culture.

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to [email protected] General employment questions cannot be accepted or processed here. Thank you for your interest.

Our World

Activision Blizzard, Inc. (NASDAQ: ATVI), is one of the world’s largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet.

Our ability to build immersive and innovate worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ – we’ve got our employees covered.

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ – we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:

  • Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
  • 401(k) with Company match, tuition reimbursement, charitable donation matching;
  • Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
  • Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
  • If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/.

In the U.S., the standard base pay range for this role is $87,480.00 – $161,910.00 Annual. This base pay range is for the U.S. and is not applicable to locations outside of the U.S. Actual amounts will vary depending on experience, performance and location. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed.

Activision Blizzard

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