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  • Staff / Crew

Who We Are

Clutch is an award-winning, certified women-owned business that works to match organizations with resources they dream about. Clutch elevates its employees by building on their strengths and promoting work-life balance. Our team of professionals support one another to continuously become the best versions of themselves; truly living out the Clutch core values of drive, optimism, and connection.

The Details

The Solution Manager – Communications is a member of the Solution Management team and will report to the Senior Director, Solution Management.

Overview of Opportunity

The Solution Manager – Communications is responsible for providing strategic guidance and delivering innovative solutions to clients within the communications vertical. This role involves understanding client needs, conducting thorough analysis for development of comprehensive strategies, and managing the implementation of projects. This Solution Management Expert (SME) provides subject matter expertise and collaborates with cross-functional teams, including consultants, analysts, and technical experts, to drive successful outcomes for Clutch clients.

What You’ll Do

  • Collaborate with internal teams to design and customize consulting solutions tailored to meet client needs.
  • Present proposals and recommendations to clients, highlighting the benefits and value of the proposed solutions.
  • Conduct thorough analysis of client business processes, technologies, and market trends to develop innovative solutions.
  • Conduct comprehensive market analysis to evaluate service offerings and competitive landscape.
  • Develop cost models to evaluate project profitability and margin.
  • Collaborate with Business Development and Marketing to develop and maintain content for all communication offerings.
  • Stay updated with the latest trends, advancements, and challenges in the communications industry.
  • Provide subject matter expertise and thought leadership to both internal teams and clients.
  • Identify opportunities for business development and growth within the communications vertical.
  • Engage with clients on select projects as thought leader and “Business Experience Architect”.

About You (Requirements)

  • Bachelor’s degree in business administration, communications, or a related field.
  • 8+ years proven experience as a Solution Manager, Consultant, or similar role within the communications industry.
  • In-depth knowledge of communications-specific technologies, trends, and best practices.
  • Strong project management skills, including the ability to handle multiple projects simultaneously.
  • Excellent analytical and problem-solving abilities, with a strategic mindset.
  • Outstanding communication and presentation skills, with the ability to convey complex concepts clearly and effectively.
  • Strong leadership skills and the ability to collaborate and motivate cross-functional teams.
  • Ability to build and maintain strong client relationships and deliver exceptional customer service.

Extras we love!

  • Master’s degree is a plus.
  • Agency experience.

Physical Requirements

  • Predominantly operates in an office environment in a stationary position.
  • Ability to operate standard office equipment such as computer, calculator, keyboard, mouse, and phone.
  • May occasionally bend, squat, and need to lift to 20 pounds.

Why Us?

  • Meaningful work in a positive culture.
  • We drive everything we do with a “humans first” approach.
  • We support work-life balance by providing a remote work option.
  • We believe in an optimistic, positive culture that connects good people with good work.
  • We provide continuous growth and development opportunities.
  • We work hard and play hard by providing generous time-off policies and fun team building activities.
  • We offer benefits packages which may include Health, Dental, Vision, Wellness, EAP, Gym membership and Life Insurance along with a 401(k) option.

Compensation

$120,000 – $150,000 annualized salary

Our Commitment

Inclusion and diversity are fundamental to our culture and core values. We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Clutch has the responsibility to create and sustain an inclusive environment.

Equal Employment Opportunity Statement

Clutch is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, pregnancy, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Clutch is committed to providing veteran employment opportunities to our servicemembers.

Accommodation Statement

Clutch is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Clutch and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Clutch and have accommodation needs for a disability or religious observance, please send us an email or speak with your recruiter.

Other Employment Disclaimers

Employment with Clutch is for no specified period of time. Employment with Clutch is “at-will,” meaning that either the employee or the company may terminate employment at any time and for any reason, with or without cause. Although job duties, title, compensation, and benefits, as well as Clutch’s personnel policies and procedures, may change from time to time, nothing in this disclaimer or any policy of Clutch shall be interpreted to conflict with or to eliminate or modify in any way, the at-will employment status of Clutch employees.

Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. Clutch retains the right to change or assign other duties to this position.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Clutch

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team.

Responsibilities:

  • Own overall relationship with assigned clients, which includes managing on-boarding, implementation, ensuring retention, and high levels of customer satisfactions.
  • Improve efficiency of accounts and optimize existing processes.
  • Bring new ideas to the table about how we can better serve our clients.
  • Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals.
  • Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings.
  • Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them.
  • Establish a trusted and strategic advisor relationship to help drive continued value of our services.
  • Maintain existing customer success metrics and data as directed.
  • Develop a value-based relationship with each client, resulting in maximum utilization of service offerings.
  • Develops and enhances strategic business partnerships by fully engaging and building trust with the clients’ key decision makers to drive client retention.

Requirements

  • Proven track record with a strong focus on business development including cold calling, setting appointments, building relationship, presenting, and meeting with potential customers, through to ‘closing the deal’.
  • Includes approximately 60-70% travel based on client needs.
  • 5+ years of sales and account management experience.
  • Strong knowledge and understanding of the sales planning process.
  • Ability to interface with all required levels at a customer (entry level to senior executive)
  • Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills.
  • Strong negotiation skills with proven closing ability.
  • High energy and genuine passion for “selling”.
  • Ability to function independently with little or no supervision as well as function in a team environment.
  • Experience working in the transportation industry is preferable.
  • College or university degree in a marketing or business-related field is an asset.

Benefits

  • Competitive Salary
  • Career Growth

Charger Logistics Inc.

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team.

Responsibilities:

  • Own overall relationship with assigned clients, which includes managing on-boarding, implementation, ensuring retention, and high levels of customer satisfactions.
  • Improve efficiency of accounts and optimize existing processes.
  • Bring new ideas to the table about how we can better serve our clients.
  • Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals.
  • Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings.
  • Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them.
  • Establish a trusted and strategic advisor relationship to help drive continued value of our services.
  • Maintain existing customer success metrics and data as directed.
  • Develop a value-based relationship with each client, resulting in maximum utilization of service offerings.
  • Develops and enhances strategic business partnerships by fully engaging and building trust with the clients’ key decision makers to drive client retention.

Requirements

  • Proven track record with a strong focus on business development including cold calling, setting appointments, building relationship, presenting, and meeting with potential customers, through to ‘closing the deal’.
  • Includes approximately 60-70% travel based on client needs.
  • 3+ years of sales and account management experience.
  • Strong knowledge and understanding of the sales planning process.
  • Ability to interface with all required levels at a customer (entry level to senior executive)
  • Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills.
  • Strong negotiation skills with proven closing ability.
  • High energy and genuine passion for “selling”.
  • Ability to function independently with little or no supervision as well as function in a team environment.
  • Experience working in the transportation industry is preferable.
  • College or university degree in a marketing or business-related field is an asset.

Benefits

  • Competitive Salary
  • Career Growth

Charger Logistics Inc.

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team.

Responsibilities:

  • Own overall relationship with assigned clients, which includes managing on-boarding, implementation, ensuring retention, and high levels of customer satisfactions.
  • Improve efficiency of accounts and optimize existing processes.
  • Bring new ideas to the table about how we can better serve our clients.
  • Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals.
  • Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings.
  • Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them.
  • Establish a trusted and strategic advisor relationship to help drive continued value of our services.
  • Maintain existing customer success metrics and data as directed.
  • Develop a value-based relationship with each client, resulting in maximum utilization of service offerings.
  • Develops and enhances strategic business partnerships by fully engaging and building trust with the clients’ key decision makers to drive client retention.

Requirements

  • Proven track record with a strong focus on business development including cold calling, setting appointments, building relationship, presenting, and meeting with potential customers, through to ‘closing the deal’.
  • Includes approximately 60-70% travel based on client needs.
  • 3+ years of sales and account management experience.
  • Strong knowledge and understanding of the sales planning process.
  • Ability to interface with all required levels at a customer (entry level to senior executive)
  • Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills.
  • Strong negotiation skills with proven closing ability.
  • High energy and genuine passion for “selling”.
  • Ability to function independently with little or no supervision as well as function in a team environment.
  • Experience working in the transportation industry is preferable.
  • College or university degree in a marketing or business-related field is an asset.

Benefits

  • Competitive Salary
  • Career Growth

Charger Logistics Inc.

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team.

Responsibilities:

  • Own overall relationship with assigned clients, which includes managing on-boarding, implementation, ensuring retention, and high levels of customer satisfactions.
  • Improve efficiency of accounts and optimize existing processes.
  • Bring new ideas to the table about how we can better serve our clients.
  • Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals.
  • Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings.
  • Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them.
  • Establish a trusted and strategic advisor relationship to help drive continued value of our services.
  • Maintain existing customer success metrics and data as directed.
  • Develop a value-based relationship with each client, resulting in maximum utilization of service offerings.
  • Develops and enhances strategic business partnerships by fully engaging and building trust with the clients’ key decision makers to drive client retention.

Requirements

  • Proven track record with a strong focus on business development including cold calling, setting appointments, building relationship, presenting, and meeting with potential customers, through to ‘closing the deal’.
  • Includes approximately 60-70% travel based on client needs.
  • 5+ years of sales and account management experience.
  • Strong knowledge and understanding of the sales planning process.
  • Ability to interface with all required levels at a customer (entry level to senior executive)
  • Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills.
  • Strong negotiation skills with proven closing ability.
  • High energy and genuine passion for “selling”.
  • Ability to function independently with little or no supervision as well as function in a team environment.
  • Experience working in the transportation industry is preferable.
  • College or university degree in a marketing or business-related field is an asset.

Benefits

  • Competitive Salary
  • Career Growth

Charger Logistics Inc.

Title: Associate Director- Market Access Strategy Specialist/Multi- Channel Promotion

Duration: 06 + Months Contract

Location: 126 E. Lincoln Avenue PO Box 2000, Rahway, NJ 07065

Responsibilities:

The Associate Director, Global Market Access, Antibiotics is responsible for supporting the integrated global market access strategy for the client’s Antibiotics portfolio. This role will report to the Executive Director, Global Market Access Hospital & Specialty Care.

In this role, the Associate Director is a member of the global commercial cross functional team(s) and will support the development of access strategy, value messages, and execution plans in collaboration with Marketing, Center for Observational and Real-World Evidence (HEOR), Pricing, Medical Affairs, Policy, Communications and regional and country teams. This role requires overseeing the design, development, and training of value communication tools for key global, regional and country stakeholders to prepare for stakeholder engagement.

Responsibilities:

• Develop and deliver market access training content to country colleagues

• Lead the development of value communication resources through PRT approval process

• Assess access and reimbursement hurdles by country archetype to inform value evidence needs and plans to address differences

• Collaborate with Policy colleagues in the assessment of and development of action plan to shape value frameworks

Education Minimum Requirement:

Pharma Background is a must .

• Required: BA/BS

• At least 3-5 years of experience in one or more of these areas: market access, pricing/reimbursement, strategic product marketing (or equivalent roles), market research

• Demonstrated strategic thinking, problem solving, analytical critical thinking, and planning skills

• Experience successfully leading cross-functional matrix teams

• Excellent interpersonal skills; strong influencing, negotiating, conflict resolution skills

• Comfort and confidence in working with diverse teams and backgrounds; routinely demonstrates inclusive behaviors; actively seeks out diverse perspectives and experiences

• Strong verbal and written communications skills

• Strong project management and operational skills

Excellent Power Point and MS Excel Skills.

Preferred Experience and Skills:

• Prior experience developing global business strategy

• Understanding of healthcare systems, reimbursement methods, and policy issues

Net2Source Inc.

For over 65 years, SG360° has not just survived, but thrived, by responding to the changing needs of our diverse client base. What started as a regional commercial printer is today a national, industry-leading provider of direct marketing solutions. The third largest in the United States. We offer a comprehensive benefit plan which includes paid time off, holiday pay, health insurance, dental, vision, life insurance, employee assistance program, short-term and long-term disability, wellness program, identify theft protection and 401k including employer match.

Our company is seeking a Customer Service Manager who will manage the CSR/Project Management Team and Press Schedule to ensure client satisfaction, loyalty, and retention by meeting or exceeding the client’s goals.

Job Purpose:

Manage the Customer Service/PM Team and the Press Schedule as it relates to other departments within SG360, suppliers, and Clients to provide a superior level of service and satisfaction to SG360 Clients while maintaining efficiency and profitability to develop a long-term client base. Schedule presses for the Broadview manufacturing plant.

Essential Functions:

  • Provide support to the sales force by directing the efforts of department personnel to effectively communicate production status of assigned jobs.
  • Effectively schedule manufacturing and maintenance of 8 inline heatset web presses by making adjustments to fulfill customer needs while targeting efficiency and cost savings.
  • Ensure timely, accurate order information on customer requirements.
  • Provide direction and support to management decisions by preparing reports, and completing assigned duties while acting independently, promote SG360 as required.
  • Promote communication on customer requirements with sales, clients, senior management, corporate personnel, intradepartmental management, and suppliers to increase efficiency and profit.
  • Assign employee work and duties to meet our production needs and to provide superior customer satisfaction.
  • Inform employees of job and production requirements and support quality standard to meet the needs of our customers.
  • Train employees in job skills, improve processes, and develop own competence to drive decision making down to the employee level.
  • Positively reinforce proper work procedures, compliance with SG360 policies, and observance of safety and security rules.
  • Run weekly Staff Meetings and One-on-One meetings.
  • Attend Meetings and provide feedback as related to different projects

Job Skills: Above average English oral and written communication skills and math skills. Ability to use measuring and office equipment. Above average interpersonal, organizational, and telephone skills. Ability to handle multiple tasks, details, and print related documentation. Average typing and computer skills.

Job Knowledge: Understanding of the printing process, inline finishing, mailing, pre-press, and bindery operations. Working knowledge of Microsoft Windows and Office 2000.

Education & Traning: College degree in business or graphic arts preferred but not required. Safety training as required by OSHA regulations. Operation of the SG360 ERP system, and use of required documentation. Application of SG360 policies, procedures, and regulations related to customers, credit or operations. Training on new equipment, technology or processes that affect services or finished product.

Experience: Five years of experience in printing and mailing Customer Service Management and Scheduling.

SG360°, a Segerdahl company

Job Title: Device Payment Product Manager

Location: Basking Ridge, NJ (Hybrid)

Duration: 6+ months (Possible extensions)

Note:

  • Pay Rate: $60 – $65/hour

Must-Have Skills (Most Important):

You are naturally curious about what people need and want and not afraid to ask questions in the pursuit to find the best possible solution. You enjoy digging through data for insight into opportunities for how we can help our consumers work, play, and connect in new and better ways. You have a knack for building positive relationships with internal and external partners and are a natural communicator.

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Experience working with technical teams and translating business strategy into technical requirements.
  • Proven ability to assess the relevance and adoption of the features and benefits, identify new ones, and bring them to market in collaboration with IT, operations, finance, and business teams.
  • Juggled multiple priorities to meet deadlines in a dynamic environment.
  • Experience with Jira and Agile.

Job duties:

You will be working in an Agile environment with other Product Owners and Engineering teams to strategically prioritize the roadmap & backlog, develop user stories, and collaborate across stakeholders to deliver on product initiatives.

You will lead a cross-functional team that is focused on designing, building, and implementing best-in-class program enhancements.

These new strategic capabilities require close collaboration with colleagues across products, Rep & Digital Channels, Customer Experience, User Experience, Marketing, Legal, Loyalty Rewards, Card Benefits, Reporting & Analytics, and Operations.

  • Identify, research, design, and launch new features to support the success of the Client’s Visa Card.
  • Work with partners from around the business to gather project scope and define delivery requirements
  • Monitor pre and post-deployment of new features and services and iterate as needed.
  • Identify, understand, and resolve issues that may impact critical project deliverables and milestones.
  • Partner with key stakeholders for launch, marketing, and channel plans that maximize program success.
  • Prioritize the roadmap and determine any trade-offs, as needed.
  • Communicate at a technical or summary level depending on the target audience.
  • Facilitate meetings with internal and external stakeholders with peers, architects, business stakeholders, and engineers.
  • TriOptus

    Drive a newly formed business unit dedicated to the Semiconductor/Electronic Industry as a Market Development Manager. With an increase in demand for fluorochemical products you will be the face for the US servicing the semiconductor, aerospace, and auto OEM space. You will be responsible for strategic business plans that drive growth in opportunities and revenue attainment by leveraging your contacts, utilizing your market intelligence and providing marketing plans. This position is located in California or Arizona and is 100% remote with seldom travel internationally. This global company has amazing opportunities for growth here in the US, paid health insurance, and highly competitive compensation.

    Why you want to work here:

    • Global organization dedicated to growth in this business sector
    • Own the US market space and strategically drive opportunities
    • Very well versed in international business where primary share of marketplace exists today
    • 100% Paid health insurance, great 401k and generous compensation

    You’ll be a great fit if you have:

    • Bachelor’s degree in Engineering or Chemistry or very closely related technical degree
    • 8+ years of experience in the Semiconductor industry with established contacts in the space
    • Ability to drive and initiate strategies and marketing plans that drive growth for the business
    • Live in a strong Semiconductor manufacturing area like California or Arizona

    Key Corporate Services, LLC

    Product Marketing Director – Medical Device

    Seeking to hire a Marketing Director responsible for developing, implementing and executing marketing strategies/plans. Collaborate with leadership to build the brand and support profitability and growth. Analyze market research and insights to build action plans for marketing programs.

    Responsibilities:

    • Develop HCP marketing plans/strategies and manage implementation and execution
    • Create brand and tactical plans; develop promotional programs
    • Maintain accurate and timely forecasting tools for planning and budgeting
    • Collaborate to ensure marketing initiatives and programs are successful
    • Support implementation of brand plans and key business initiatives
    • Maintain relationships with key accounts and manage third party partnerships
    • Partner with other departments; ensure successful marketing initiatives
    • Oversee market research, insights and manage analytics

    Requirements:

    • Bachelor’s Degree within Marketing preferred
    • Min. 5+ years Marketing experience preferably within Medical Device, Pharmaceutical and/or Bio-Healthcare industry
    • Product Marketing Management experience required
    • Product launch experience required
    • Excellent communication and project management skills
    • Ability to multi-task and manage more than one project at any given time
    • Excellent customer relationship and/or sales organization relationship skills
    • Proficient in Microsoft Office suite

    Offering:

    • Base Salary $170,000+ (based on experience)
    • Bonus Potential & Strong Equity Package
    • Full Benefit Package

    Direct Sales Recruiting, LLC, (DSR) and DirectHR are National Recruitment organizations partnering with National, Regional and Local Clients to bring qualified candidates a career and a future. DSR offers over 50 years combined Recruitment, Sales and Management experience. We are, along with our clients, an Equal Opportunity Employer and are committed to hiring and supporting a diverse workforce. A M/F/D/V

    Direct Sales Recruiting, LLC

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