General Staff Jobs

About Centerbase

Centerbase is a cloud-based legal operations system that empowers midsize law firms to run their practice with confidence. It’s a highly scalable and configurable system that liberates legal teams from manual work by automating routine tasks and connecting them in a single collaborative workspace. Boasting a comprehensive feature set of billing, accounting, and practice management tools plus the ability to offer full-history data migrations, Centerbase has become the go-to solution for midsize law firms.

Centerbase started with the same fundamental purpose that drives the company today: solving real problems. That drive has made us the fastest-growing company in Legal Tech, with a mission to power the growth of law firms.

Centerbase has an amazing team, and we pride ourselves in having an exceptional culture that is the perfect combination of professionalism, hard work and fun. We reward performance, and all our team members have the opportunity to make an immediate impact.

Summary

The Customer Success Manager is the single point of contact for a portfolio of customers. The CSM is responsible for the post-sales relationship with the goal to create Customers for Life. Success is measured by retention, adoption, health, advocacy/referrals, and upsells/cross-sells. In this role, you will be required to communicate clearly with customers, escalate appropriately and navigate the company. Cross-functional collaboration, learning, and education are all fundamental elements of this role.

As a CSM at Centerbase, you will also have input on internal tools and processes and provide constructive feedback to make the department operate better. You will be comfortable acting as a mentor and providing direction to the team when you see opportunities to do so. You will be a product expert and be able to communicate the value of the product and features in ways that will instantly create meaningful results for your customers.

Responsibilities

● Knowledge about the Centerbase platform to identify opportunities that support customer growth

● Manage relationships with a portfolio of customers where you will communicate succinctly and professionally with customers on a regular cadence

● Learn customers’ business practices to set clearly defined goals with customers and manage to completion

● Deliver Business Reviews sharing Centerbase added value and growth opportunities

● Collaborate with internal teams as the voice of the customer to ensure customer success

● Ownership and accountability for managing customer escalations

● Drive customer retention through proactive engagement

Qualifications

● 1-2 years of experience as a Customer/Client Success Manager within a SaaS business

● Proficiency with Salesforce and other similar software products

● Ability to navigate a growing, fast-paced company and autonomously manage your book of business

● Strong attention to detail when communicating and following up on customer inquiries

● Proven track record of consistently attaining or exceeding renewal and expansion quota

Centerbase

As Reebelo’s Senior Product Manager, you will build products that have an impact. Shipping features that makes sustainable consumption the first choice for customers, and building solutions to empower our vendors & partners to be part of the Circular Economy. You will work closely together with our Co-Founder & CPO, and our Silicon Valley based development team.

Create The Circular Economy With Us

At Reebelo.com, we empower customers to buy their favourite tech devices in a more sustainable way. Our mission is to refresh the way we all consume tech, delivered through a platform built on sustainable values and quality-assured devices. We are looking for motivated team members like yourself with an innovative mindset. In 3 years we launched 8 countries, raised $50M from top investors and scaled to 9-digit gross sales. Change the world, and supercharge your career with Reebelo!

Your typical day may include:

• Manage your product roadmap and backlog
• Actively seek out customer needs and pain points, and gather product requirements
• Work closely with our design team to create no-brainer customer experiences
• Write features specifications and user stories, assess their value and prioritize
• Ensure timely and effective delivery of new features
• Help design and implement processes, from Discovery to Delivery
• Contribute to building a strong Product Organization & Culture within the company

We’d love to have a chat with you if you have:

• Prior experience as a Product Management / Product Ownership role
• Based in the San Francisco Bay Area or willing to relocate
• Love solving problems and have an strong business acumen
• Excellent communication and thrive in multi-disciplinary teams
• Show a strong empathy for customers
• Bachelor or Master Degree
• Startup attitude & strong ability to learn

Shine with one of these:

• Prior e-commerce experience strongly preferred
• Good technical knowledge (you know / understand a few coding languages)
• Having a personal project that you own
• SEO

How we take care of you:

• Birthday leave
• Competitive salary
• Health, dental and optical insurance
• Hybrid work environment
• Ownership of your own projects
• Team events & a great culture!

We understand that experience comes in many forms so if your experience is close to what we’re looking for, please don’t hesitate to apply — we’d love to hear from you!

Reebelo

Lamark Media (“Lamark”) is an integrated digital marketing firm driven by a simple philosophy: create extraordinary marketing campaigns that yield positive, measurable results for their clients and strategic partners. Lamark’s methodology is to create a custom omni-channel strategy that leverages digital marketing assets like a portfolio which can be measured, optimized and scaled for long-term success.

The company was founded in 2009 with the vision of developing a full-service platform that provides a comprehensive suite of digital marketing services in-house with an agnostic approach to driving growth.

Our mission is to create more value for others. Our core values inspire us to over-deliver on expectations and to create more success for the partners we serve. 

Job Summary: We are seeking an experienced Sr. Data Analyst to join our dynamic team at Lamark Media. As a Sr. Data Analyst, you will play a pivotal role in analyzing and interpreting data to provide actionable insights and strategic recommendations. Additionally, you will have a strong interest and experience in translating data analysis into compelling data visualizations. You will collaborate with cross-functional teams to drive data-driven decision-making and enhance our client’s marketing initiatives. The ideal candidate will have a strong background in digital marketing analytics, possess exceptional analytical skills, and be proficient in modern analytics languages such as Python and R.

Responsibilities:

• Perform data analysis and exploration to uncover patterns, trends, and insights within large datasets related to digital marketing campaigns.
• Utilize statistical techniques, regression analysis, and forecasting methods to evaluate campaign performance and make data-driven recommendations for optimization.
• Collaborate with cross-functional teams to translate complex data analysis into compelling data visualizations, dashboards, and reports that effectively communicate insights to stakeholders.
• Develop and maintain data models that enhance the accuracy and efficiency of data analysis processes.
• Support the media buying team, programmatic SSP, DSP, and DMP by providing data-driven insights and recommendations for campaign optimization and targeting strategies.
• Contribute to the development of analytics products that generate revenue for the agency, leveraging your expertise in data visualization to enhance the user experience and value of these products.
• Stay up-to-date with the latest trends and advancements in data visualization techniques and tools, recommending new approaches to enhance data communication and reporting.
• Collaborate with stakeholders to define key performance indicators (KPIs) and develop reporting dashboards that effectively track and measure campaign success.
• Work closely with data engineering teams to ensure data quality, integrity, and availability for analysis and visualization purposes.

Requirements:

• Bachelor’s degree in a relevant field such as Statistics, Mathematics, Economics, or Computer Science. Advanced degree preferred.
• 5-10 years of experience in digital marketing analytics or a related field, with a proven track record of success.
• Proficiency in modern analytics languages such as Python and R, as well as experience with legacy languages used in data analysis.
• Strong knowledge of statistical analysis techniques, regression analysis, and forecasting methods.
• Experience in translating complex data analysis into compelling data visualizations using tools such as Tableau, Power BI, or other similar visualization platforms.
• Familiarity with data visualization best practices and principles, with a keen eye for design aesthetics and effective data communication.
• Experience working with media buying teams and programmatic platforms (SSP, DSP, DMP) is highly desirable.
• Proficiency in data modeling and data visualization tools (e.g., SQL, Tableau, Power BI) to generate insights and reports.
• Excellent problem-solving skills with the ability to derive actionable insights from complex datasets.
• Strong communication skills to effectively convey findings and recommendations to both technical and non-technical stakeholders.
• Ability to work in a fast-paced environment with multiple projects and tight deadlines.

Join our team and contribute to the success of our digital marketing agency by leveraging your expertise in data analysis, statistical techniques, and data visualization to drive data-driven decision-making and enhance our client’s marketing strategies.

To apply, please submit your resume, cover letter, and any relevant work samples here or to [email protected]

Note: The above job description is a general overview and may include other responsibilities not mentioned in this description. The responsibilities and requirements are subject to change based on the needs of the company.

Perks & Benefits

Incredible company culture – we are passionate about the impact we make every day, we balance freedom with responsibility, and we aim for a consultative, transparent, and communicative approach in both our internal and client relationships

· Diverse and forward-thinking environment

· Great career growth opportunity—you’ll have direct access to agency leadership

· Company-assisted medical insurance programs, life insurance, optional vision and dental insurance programs, and short-term and long-term disability offered

· 401(k) with employer matching

Lamark Media

Creative Marketing Coordinator – Gunton Pella Corporation – Bedford Heights, Oh

Full-time

Cleveland, OH

Description

Gunton Corporation is the largest distributor of Pella Windows & Doors we are hiring for a Creative Marketing Coordinator to promote our brand and build strong online communities through our various digital and social media platforms.

The Creative Marketing Coordinator will be responsible for developing and administering social media content that is designed to engage users and create an interactive relationship between consumers and the company.

This position will be required to collect and review social media data to develop more effective campaigns.

The Creative Marketing Coordinator will be able to grow in their role by managing traditional marketing campaigns as assigned.

*We Offer:

• 401(k)
• Profit Sharing
• Dental insurance
• Health insurance
• Vision insurance
• Life insurance
• Paid time off
• Wellness Program
• Employee Discount
• Laptop
• Cell phone

Physical setting:

• Office

Schedule:

• Monday to Friday

Requirements

• Work closely with the Marketing Manager and the divisional management teams to develop digital and social media campaigns that help to achieve corporate marketing goals
• Manage the creative process for enhancing product information, posting company events, news, promotions, customer reviews, internal recognition of employee service to our customers, and our external recruiting needs through our social media accounts
• Manage website content at the showroom level, employing strategies to improve organic search results, lead generation, blogging, etc.
• Proactively seek out new content sources
• Manage online ratings and reviews (Google, Nextdoor, Facebook, etc.)
• Oversee company activities on platforms such as LinkedIn. Define the protocols and standards for profiles, posts, etc.
• Create methods for finding and saving online customer reviews
• Develop monthly reports on emerging social media trends that will be submitted to the management and executive teams
• Analyze the long-term needs of the company’s social media strategy and offer quarterly reports to the management and executive teams that outline any necessary changes to the digital marketing plan
• Grow the position by managing traditional marketing campaigns
• Perform additional responsibilities assigned by the Marketing Manager

Reports to the Marketing Manager

MANDATORY SUCCESS FACTORS

• Bachelor’s degree in marketing, communications, or related field
• Advanced knowledge of social media platforms, their uses, and marketing capabilities
• Prior experience in social media management analytics
• Exceptional multi-tasking skills
• Ability to explain complex social media data in an understandable way
• Excellent written and verbal communication skills
• Strong problem-solving skills
• Knowledge of social media advertising platforms

PREFERRED SUCCESS FACTORS

• Traditional marketing experience
• Advertising experience
• Event Management experience

Physical setting:

• Office

Schedule:

• Monday to Friday

$45,000 -$55,000 pay range

*Gunton Corporation is an equal employment opportunity employer.

Pella Windows and Doors | Gunton Corporation

Director, Financial Planning & Analytics

E78 Partners provides comprehensive solutions that span the private equity investment life cycle – from fund operations to initial diligence to exit readiness – we ensure deal and management teams unlock value at an accelerated pace. Supporting the entire office of the CFO on both the management and sponsorship level, our over 400 people solve the problems CFOs face every day to create value for their organizations.

Stronger Together

Together, with our team and our customers, we are stronger. Our people are our strongest element—which we refer to as the 78th element of the periodic table, platinum. Our ‘platinum values’ hold us accountable to act ethically in all we do, care deeply about others, and succeed through teamwork. Our team and our values are aligned around professionalism, passion and being true game changers!

Since our founding in 2016, we’ve experienced a wonderful period of organic growth delighting customers and through acquisitions. The Director serves as the leader of a client delivery team and plays a critical role in achieving our company’s mission, combining financial management expertise with emerging skills as a general business manager. The position is primarily client facing and focused on relationship management and driving business. However, people management and processes excellence are paramount to your success in this role. You will work independently with your clients to understand their business and leverage your team resources to provide strategic and operational leadership though the delivery of actionable data, information, and insights. The specific deliverables and level of support role may vary from client to client. However, responsibilities and key tasks will be centered on our core service offerings – (1) Financial Modeling & Forecasting, (2) Performance Measuring & Reporting, (3) Business Planning & Budgeting, and (4) Business Analytics & Insights.

Responsibilities:

• Modeling & Forecasting
• Lead business performance modeling & financial forecasting processes
• Lead the business case development, review, and post audit process
• Oversee the scenario planning / modeling process
• Performance Measuring & Reporting
• Lead client partner management reporting process
• Lead client partner business review processes, both weekly briefings and monthly business reviews
• Lead client partner financial control & decision support analyses
• Business Planning & Budgeting
• Lead the corporate strategy evolution, management, and communication process
• Lead the management of the business planning process, including strategic, operational, and financial plan development
• Lead the conversion of strategic & operational plans into long-term financial projections & annual budgets
• Business Analytics & Insights
• Lead and prioritize analytics agenda to support client partner
• Lead analytics workflow including planning, data collection, methodology development, analysis and QA
• Provide insights from analyses & deliver recommendations to decision makers
• Client Engagement & Travel
• In the delivery team structure, the Director serves as the primary contact/relationship manager for the client leading regular updates on project progress and demos of deliverable iterations.
• The Director acts as an advocate for the client, ensuring that the team delivers high quality deliverables aligned with the scope of work. Also, responsible for evaluating and improving client delivery to ensure consistent execution of product playbooks across E78 engagements.
• The Director is a Champion of Excellence in Delivery. Actively coaching your team on best practices, overseeing and validating quality of deliverables, and a paragon of professionalism in client engagement.
• Travel for in-person meetings with customers for consulting or ongoing managed service engagements (30% of time)
• People Leadership
• The Director serves as the people manager for the delivery team.
• Lead performance management, coaching, and career pathing for individual team members
• The Director acts as an advocate for their team, ensuring that they have the capabilities (internal tools, processes, etc.) to be successful and continue to grow their careers.
• Driving Business
• The Director is accountable for optimizing team resources and client scope of work to maximize value or profit contribution for E78.

The Director uses their business acumen to assess existing client needs and develop opportunities for E78 to continue to support their business partners.

Required Experience/Skills:

• BA/BS in Finance, Economics, Math, Business Analytics; MBA and/or Professional Designation (CFA, CMA, CPA) are highly recommended.
• 5-10+ years of related FP&A experience
• 2+ Years of people management experience
• Self-starter with exceptional drive and work-ethic with attention to detail and accuracy
• Clear and effective written and verbal communication skills with strong ability to influence others
• Proven experience in analysis, modeling, and reporting financial performance, with a strong sense of curiosity
• Proven experience working with analytical / data-mining platforms (Tableau, SPSS, SAS, R, Minitab, etc.)
• Excellent computer skills including Excel and PowerPoint
• Collaborates well with others and is a team player
• Demonstrated ability to manage priorities and timelines

Ability to independently develop processes and deliverables from general direction

Compensation: A base of $175,000 per annum, plus 25% bonus and benefits

E78 Partners is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws.

E78 Partners

Bose is a brand created by one of life’s few true visionaries. We believe sound is the most powerful force on earth and that we are the only people in the world devoted to unleashing that power for transformative sound experiences. Sound is Power!

We have an exciting opportunity as the Sr Director, Global Customer Care. Reporting to the CMO this is a customer facing role responsible for providing the strategic direction, leadership, and execution of customer service activities. In this role, you will lead our contact center operations and drive strategic transformation. Your focus will be on enabling a digital and customer first approach, and in the process, continuing to navigate the organization away from a purely break fix mentality. You will drive critical improvements in people & organization structure, culture, process, policy, technology, and infrastructure. You will be responsible for the strategic planning and providing leadership to a large team executing on Contact Center operations and processes sought at the continuous improvement of the customer experience.

You will also lead the teams responsible for Digital Care, Service Content, Voice of the Customer, Service Readiness and Business Transformation.

You will be skilled in driving a culture of innovation and continuous improvement by:

• Crafting and managing – Leadership development/succession programs, employee engagement and morale.
• Identifying and implementing new proven technologies sought at growing efficiency and driving a digital first environment.

The successful incumbent will be a highly effective communicator, regularly engaging Bose senior executives on all aspects and functions of Customer Care Operations while encouraging their team in developing and detailing best practices in the performance of all duties and responsibilities.

Primary responsibilities

• Work with Senior Leaders to develop and implement strategic objectives.
• Identifying and evaluating state-of-the-art technologies.
• Work with 3rd Party Vendors and internal stakeholders to deliver an outstanding experience.
• Create and contribute information and analysis to organizational strategic plans and reviews.
• Maintain and build professional and technical knowledge by tracking emerging trends in contact center operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices.
• Provide strong, dynamic leadership that mentors, develops, and guides team members to efficiently leverage the value of every contact.
• Manage metrics, ensure customer satisfaction, and review statistical performance levels.
• Develop and maintain effective organization of responsibility, including efficient recruiting, training, coaching, recognition, workflow patterns, performance standards, delineation of duties and responsibilities, staffing levels and supervision.
• Drive a culture of that embrace change and continuous improvement.
• Develop and maintain the SLA’s, with the intention of increasing satisfaction for the organization.
• Develop an overall Strategic Roadmap that enables better service and quality, and cost reduction with key channels including Contact Center and Digital
• Initiate innovative programs that allow Bose to increase the overall brand and effectiveness of channels.
• Lead Digital Transformation in the Post Purchase experience – onboarding, use & satisfaction, and loyalty building.
• Increase Digital Self Service and provide leadership to enable the organization to become Digital First
• Focus on moving from Reactive to Predictive and expanding new messaging channels.
• Grow and support a rapidly growing E-commerce business by building out a team to drive operations, escalations, knowledge management and collaborate closely with E-commerce leadership.
• 25%+ travel required; International
• Language skills: English; any additional languages would be beneficial.

Experiences & Skills:

• Minimum 15 years of extensive experiences in managing operational customer service teams.
• Strong strategic and customer focus with a clear understanding of the wider issues impacting across the enterprise.
• Established track record of exceeding targets, KPIs and SLAs
• Proven influencing and persuasion and relationship management at senior and strategic level.
• Ability to develop strategy, make recommendations, influence, and persuade senior management and cross functional teams.
• Think/plan strategically and execute tactically.
• Demonstrate ability to motivate and develop global teams and communicate with others at all levels.
• BA degree required.

Location: Framingham, MA – 3 days/week required

Bose Corporation

Relate Search has partnered with a growing Consumer Products Organization on their search for an high performing Customer Service Leader. The ideal candidate would have experience in the consumer goods space, with management experience preferred, but not required.

Responsibilities

• Build and Coach a Customer Service team that provides an amazing experience for our Clients
• Strengthen and maintain internal and external relationships within the organization to solve problems and increase efficiency across the department
• Oversee the Customer Service function in all aspects of Communication, Conflict Resolution and Department Building

Qualifications

• 3+ years’ of customer service experience (managerial experience preferred but not required)
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)

Relate Search

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team.

Responsibilities:

• Own overall relationship with assigned clients, which includes managing on-boarding, implementation, ensuring retention, and high levels of customer satisfactions.
• Improve efficiency of accounts and optimize existing processes.
• Bring new ideas to the table about how we can better serve our clients.
• Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals.
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings.
• Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them.
• Establish a trusted and strategic advisor relationship to help drive continued value of our services.
• Maintain existing customer success metrics and data as directed.
• Develop a value-based relationship with each client, resulting in maximum utilization of service offerings.
• Develops and enhances strategic business partnerships by fully engaging and building trust with the clients’ key decision makers to drive client retention.

Requirements

• Proven track record with a strong focus on business development including cold calling, setting appointments, building relationship, presenting, and meeting with potential customers, through to ‘closing the deal’.
• Includes approximately 60-70% travel based on client needs.
• 5+ years of sales and account management experience.
• Strong knowledge and understanding of the sales planning process.
• Ability to interface with all required levels at a customer (entry level to senior executive)
• Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills.
• Strong negotiation skills with proven closing ability.
• High energy and genuine passion for “selling”.
• Ability to function independently with little or no supervision as well as function in a team environment.
• Experience working in the transportation industry is preferable.
• College or university degree in a marketing or business-related field is an asset.

Benefits

• Competitive Salary
• Career Growth

Charger Logistics Inc.

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team.

Responsibilities:

• Own overall relationship with assigned clients, which includes managing on-boarding, implementation, ensuring retention, and high levels of customer satisfactions.
• Improve efficiency of accounts and optimize existing processes.
• Bring new ideas to the table about how we can better serve our clients.
• Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals.
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings.
• Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them.
• Establish a trusted and strategic advisor relationship to help drive continued value of our services.
• Maintain existing customer success metrics and data as directed.
• Develop a value-based relationship with each client, resulting in maximum utilization of service offerings.
• Develops and enhances strategic business partnerships by fully engaging and building trust with the clients’ key decision makers to drive client retention.

Requirements

• Proven track record with a strong focus on business development including cold calling, setting appointments, building relationship, presenting, and meeting with potential customers, through to ‘closing the deal’.
• Includes approximately 60-70% travel based on client needs.
• 3+ years of sales and account management experience.
• Strong knowledge and understanding of the sales planning process.
• Ability to interface with all required levels at a customer (entry level to senior executive)
• Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills.
• Strong negotiation skills with proven closing ability.
• High energy and genuine passion for “selling”.
• Ability to function independently with little or no supervision as well as function in a team environment.
• Experience working in the transportation industry is preferable.
• College or university degree in a marketing or business-related field is an asset.

Benefits

• Competitive Salary
• Career Growth

Charger Logistics Inc.

Who We Are

Clutch is an award-winning, certified women-owned business that works to match organizations with resources they dream about. Clutch elevates its employees by building on their strengths and promoting work-life balance. Our team of professionals support one another to continuously become the best versions of themselves; truly living out the Clutch core values of drive, optimism, and connection.

The Details

The Solution Manager – Marketing is a member of the Solution Management team and will report to the Senior Director, Solution Management.

Overview of Opportunity

The Solution Manager – Marketing is responsible for developing and implementing strategic solutions to address the unique marketing challenges faced by our clients across multiple industries. This role involves working closely with clients, understanding their business objectives, and designing customized marketing strategies to drive growth and achieve measurable results. This Solution Management Expert (SME) provides subject matter expertise and collaborates with cross-functional teams, including consultants, analysts, and technical experts, to drive successful outcomes for Clutch clients. The Solution Manager will also provide go to market strategies for all marketing products and services along with providing thought leadership to internal and external customers as well as Clutch’s public facing expert on Marketing.

What You’ll Do

• Collaborate with internal teams to design and customize consulting solutions tailored to meet client needs.
• Present proposals and recommendations to clients, highlighting the benefits and value of the proposed solutions.
• Conduct thorough analysis of client business processes, technologies, and market trends to develop innovative solutions.
• Conduct comprehensive market analysis to evaluate service offerings and competitive landscape.
• Develop cost models to evaluate project profitability and margin.
• Collaborate with Business Development, Experience, Communications, and Clutch Enterprise Marketing teams to develop and maintain content for all Marketing offerings.
• Stay updated with the latest trends, advancements, and challenges in the communications industry.
• Provide subject matter expertise and thought leadership to internal teams, clients and be the voice and face of all things within the Marketing vertical.
• Identify opportunities for business development and growth within the Marketing vertical.
• Engage with clients on select projects as thought leader and “Business Experience Architect”.

About You (Requirements)

• Bachelor’s degree in business administration, marketing, or a related field.
• 8+ years proven experience as a Solution Manager, Consultant, or similar role within the Marketing industry.
• In-depth knowledge of marketing-specific technologies, trends, and best practices.
• Strong project management skills, including the ability to handle multiple projects simultaneously.
• Excellent analytical and problem-solving abilities, with a strategic mindset.
• Outstanding communication and presentation skills, with the ability to convey complex concepts clearly and effectively.
• Strong leadership skills and the ability to collaborate and motivate cross-functional teams.
• Ability to build and maintain strong client relationships and deliver exceptional customer service.

Extras we love!

• Master’s degree is a plus.
• Agency experience.

Physical Requirements

• Predominantly operates in an office environment in a stationary position.
• Ability to operate standard office equipment such as computer, calculator, keyboard, mouse, and phone.
• May occasionally bend, squat, and need to lift to 20 pounds.

Why Us?

• Meaningful work in a positive culture.
• We drive everything we do with a “humans first” approach.
• We support work-life balance by providing a remote work option.
• We believe in an optimistic, positive culture that connects good people with good work.
• We provide continuous growth and development opportunities.
• We work hard and play hard by providing generous time-off policies and fun team building activities.
• We offer benefits packages which may include Health, Dental, Vision, Wellness, EAP, Gym membership and Life Insurance along with a 401(k) option.

Compensation

$120,000 – $150,000 annualized salary

Our Commitment

Inclusion and diversity are fundamental to our culture and core values. We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Clutch has the responsibility to create and sustain an inclusive environment.

Equal Employment Opportunity Statement

Clutch is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, pregnancy, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Clutch is committed to providing veteran employment opportunities to our servicemembers.

Accommodation Statement

Clutch is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Clutch and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Clutch and have accommodation needs for a disability or religious observance, please send us an email or speak with your recruiter.

Other Employment Disclaimers

Employment with Clutch is for no specified period of time. Employment with Clutch is “at-will,” meaning that either the employee or the company may terminate employment at any time and for any reason, with or without cause. Although job duties, title, compensation, and benefits, as well as Clutch’s personnel policies and procedures, may change from time to time, nothing in this disclaimer or any policy of Clutch shall be interpreted to conflict with or to eliminate or modify in any way, the at-will employment status of Clutch employees.

Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. Clutch retains the right to change or assign other duties to this position.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Clutch