General Staff Jobs

Ecommerce Manager – Amazon Seller Central

We are looking for an Ecommerce Manager with working knowledge and experience with Amazon Seller Central. The candidate should be very quick to learn and able to adapt in a fast paced environment. Must be organized with strong attention to detail. The position is only open to full time employees in our NYC (Midtown office). Manager will be required to work in our office 4 days a week. 

Responsibilities:

• Manage existing Amazon department team members and new hires 
• Report daily to Management
• Track sales by channel and forecast sales growth 
• Manage merchandising and catalog team
• Oversee marketing team for Amazon brand
• Plan sale tactics (discounts, deals and promotions)
• Monitor forecasting and logistics team to maintain proper inventory
• Coordinate with product development for new home decor products 
• Work on expansion into other markets and channels 

Desired Skills and Experience:

• Experience with e-commerce and third party marketplaces
• Experience selling private label products on Amazon (Seller Central)
• Strong experience managing both in-person and remote employees 
• Team player with positive mental attitude
• Self motivated and can build up a team
• Innovative thinker with creative intelligence
• Strong organization, project and information management skills
• Good writing and editing skills, with solid command of grammar
• College Degree or work equivalent
• Analytics and Sales reporting experience a plus
• Experience in home decor or other design-oriented field a plus 

At Lights.com, our goal is to light up your life. We believe lighting is not just about function, it’s also about form, beauty, and warmth. Lighting is one of the most important elements of home decor, event design, and functional task environments. We want your home, office, or venue to look terrific, which is why we not only offer amazing lighting, but we do so at great prices and incredible value.

Lights.com

Soccer Village is looking for a Marketplace Manager, Team Sales. Act as the key point of contact between Soccer Village and partner clubs, institutional and wholesale buyers. Manage the assigned target market in order to maximize sales revenues, ensure high level of customer service and maintain strong B2C relationships with directors, board members or coaches within the organization in order to retain and grow market share.

Soccer Villlage

Adjoin Us!

At Adjoin, we strive to create an impassioned and fulfilling environment for both our clients and employees. We have been in action for 40 years and have worked tirelessly towards generating a positive impact in our communities. If you are interested in serving your community and becoming a valued asset to our team, consider joining our team!

Values:

On a day-to day basis, we work guided by our core values of integrity, people, compassion, innovation, and fun. We are committed to advocacy for our clients’ needs and fulfillment of our mission.

Benefits and Perks:

At Adjoin, we know our employees have diverse and individual needs and have gone a step beyond the standard, cookie-cutter benefits package that other organizations offer. We have thoughtfully designed a unique package that goes above and beyond!:

• Medical coverage starting at $0 per month for employee-only
• Extremely generous retirement matching
• 100% Employer-paid long-term disability coverage
• 100% Employer-paid employee and dependent life insurance
• Employee Wellness program with fun incentives, prizes and chances to connect with your peers
• Mental health resources (EAP) with 3 free counseling sessions per year (for you AND your dependents)
• Volunteer program with paid volunteer hours for a cause of your choice
• Dental, Flexible Spending Account, paid time off, holidays, and more!

Growth Opportunities:

At Adjoin, learning, development and growth are very important to us. Many of our management team are home-grown and have grown with the organization!

Work Culture:

Adjoin is a work community of diverse and passionate individuals who love what we do! We work tirelessly for our clients, but we also take time to have fun and celebrate successes. Our employees might join us on Wednesdays for our weekly meeting with the CEO, get their steps in with our wellness program, take time to meditate on Fridays with the HR team, or participate in some paid volunteer time with our OneFlutter program. We think we have a unique work culture at Adjoin and we invite you to come get to know us!

This position is responsible for managing and creating engaging content for Adjoin’s social media presence, including keeping social media channels updated and brand-focused, and seeking out new social media avenues and ways of connecting with audiences. The Social Media Assistant works with the Business Development Manager to plan, create, manage, implement, and evaluate the social media marketing for all Adjoin programs and services.

• Manages company social media channels, including Facebook, LinkedIn, Instagram, YouTube, X, Threads, Tik Tok and other relevant platforms
• Engages in social media presence creation on new and emerging social media platforms
• Creates dynamic written, graphic, and video content
• Optimizes content following search engine optimization (SEO) and pay-per-click (PPC)
• Completes and implements Social Media Calendar denoting when and where content is to be published.
• Creates content that promotes audience interaction, increases audience presence on company sites; Establishes and maintains relationships with new and existing communities on platforms
• Nurtures and monitors online social communities, providing timely responses to basic inquiries and elevating service issues to designated customer support personnel.
• Assists social media management with large projects, events, new services/programs, and community management
• Works as part of a team to develop large social media campaigns
• Analyses and reports audience information and demographics, and success of existing social media projects
• Proposes new ideas and concepts for social media content
• Works with the social media marketing channels to amplify the content for reaching a wide range of audiences through different media channels and accounts; executes the distribution of customized content appropriate for each channel’s goals and target audiences.
• Works with Business Development Manager and other team members to coordinate ad campaigns with social media strategy
• Assists with writing and distributing e-newsletters to stakeholders
• Uses calendaring, timelines, and scheduled content to create a consistent stream of new content for audience interaction while analyzing, managing, and altering schedules where necessary to optimize visits
• Identify and report real-time trends and opportunities seen across social media that could be used for brand campaigns; monitors, reports and stays up to date with digital media technologies and latest trends and media developments.
• Maintains a strong online company voice through social media; Ensure tone, voice and personality of social media content is always consistent with the company’s brand identity and values
• Utilizes the latest social media tools and best-practices to ensure sustained audience growth and effective channel management
• Designs, edit, and re-size graphics for social media platforms
• Assist in the development of a social media template library, branded flyers, certificates, presentation templates, and feedback and maintains the content center for social media approved graphics
• Manages end-to-end digital projects as assigned
• Maintains comprehensive list of accounts logins and take the necessary security measures to ensure proper protection of all accounts on a consistent basis
• Updates account descriptions, links, and bios any time organizational changes occur that impacts information.
• Perform other job-related duties as assigned

Qualifications

• Bachelor’s degree in Digital Marketing or a related field.
• Working experience as a Social Media Assistant, Social Media Coordinator, or a similar role.
• 1+ years direct professional experience publishing content across multiple social media channels (Facebook, Instagram, X, YouTube, LinkedIn, etc.)
• Deep knowledge of social media platforms, their functionality, and the evolution of digital communities.
• Strong understanding of social media KPI and metrics.
• Strong verbal and written communication skills.
• Excellent ability to manage multiple tasks equally well and able to adapt to changing needs in real time.
• A creative thinker with an ability to think out of the box.
• Ability to understand basic design concepts.
• A keen eye for detail.
• Proficient in Adobe suite products and good understanding of graphic design principles
• Strong social media writing skills and ability to adhere to a clear brand voice
• Strong organizational, interpersonal, communication and time management skills with demonstrated ability in prioritization, initiative, and strategic thinking.
• Hands-on, high-energy work ethic, with an ability to work very effectively as part of a team and with all levels of the company
• Able to work autonomously, but also enjoys and is effective collaborating with peers

Preferred Qualifications

• Experience working for a nonprofit organization
• Know-how in web designing and publishing
• Experience in animation
• Experience in videography and ad serving tools
• Ability to shoot compelling product photos, GIFs, time lapses, etc.
• Experience or knowledge of community-based services to people with Intellectual and Developmental Disabilities and/or homeless veterans.

Adjoin

Category Manager – Raw Materials

The Category Manager’s (CM) foremost responsibility is to manage the USA raw material portfolio, and strategic sourcing and to ensure that the supplier’s performance is at the appropriate level. The position takes a clear leadership role as new sources and production materials are evaluated, selected, and introduced. A CM manages the ongoing performance of suppliers including costs, OTIF metrics, and material quality. Leads savings projects, supplier continuous improvement activity, and corrective action efforts at the site level. They conduct assessments to determine opportunities to improve quality, and service levels, and evaluate future value-driving opportunities. The CM is an essential contributor to the establishment of commodity and supplier strategies.

Supplier Performance

· Manage supplier development efforts critical to site needs

· Lead efforts to implement new or alternative materials and specifications with existing suppliers

· Facilitate timeliness of change control/qualification process

· Benchmark and recommend process improvement & and operational efficiency initiatives

· Work with quality, technical services, and operational groups to determine and aid suppliers with implementing process capability & and reliability measures for key sources

· Support site efforts to drive down total cost and reduce lead times

Sourcing Site Commodities

· For the assigned portfolio, a CM researches the local market to understand source and material options, compares to the current and anticipated needs of the site, and determines the path forward to align and secure optimal pricing and appropriate supplier alignment.

· Leads RFQ/ bidding events on managed commodities to obtain the lowest total cost.

Lead New Source & Material Introduction

· Serve as procurement point of contact and develop costs for new customers or product launch support

· When necessary, leads the discontinuation of outgoing material or suppliers

· Coordinate within various groups for necessary production or line trials for new suppliers and materials

· Define necessary site contacts with suppliers, construct communication process

· Assure necessary change controls are initiated and implemented

· Assure material and supplier qualification process completion

Procurement Strategy and Plans:

· Provide site-based plans & and objectives to help ensure alignment of sourcing strategies

· Ensuring alignment of procurement strategies with business strategies

Education and experience

· Bachelor of Science in Supply Chain, Engineering, Chemistry, Biology, and other related business discipline. No degree is required with 7 years of experience in strategic sourcing, supplier quality management, or supply chain management. Master’s Degree not required but desirable.

Skills and abilities:

· Minimum 5 years of experience in strategic sourcing and procurement, quality systems and operations, manufacturing, packaging, materials management, or relevant technical discipline is beneficial.

· Previous pharmaceutical and Personal Care (Beauty Segment) industry experience is required.

· SAP experience required and advanced excel skills a plus.

· Candidate should have a good understanding, training, and experience using quality assurance and control methods, tools, and approaches, such as Statistical Process Control, Process mapping, and statistical capability analysis.

· An ideal candidate would have experience working with suppliers towards process and continuous improvement, and implementing solutions to increase levels of supplier quality/reliability and reducing costs.

· Strong project management and communication skills are desired, with the ability to work effectively across multiple functional disciplines and with people in various geographies and cultures.

· Candidate should possess effective influence and persuasion skills, and have recent project management experience, with proven ability to lead projects and programs.

Forrest Search LLC

Title: Product Line Manager II

Introduction

Toshiba Global Commerce Solutions is seeking a Product Line Manager II to join our team in Research Triangle Park, NC. The Product Line Manager II will have the responsibility of defining, optimizing, and managing new and existing product offerings for multiple retail touchpoints. Responsibilities include requirement definition, defining and executing strategic partnerships, collaboration with development and marketing teams, engaging with customers, and managing business cases.

Responsibilities

• Full P&L ownership for their product line/s.
• Identify and articulate market requirements that define the product’s features set in line with product strategy, including writing product requirements.
• Engage with product development and program managers to drive solution roadmaps, providing business requirements in terms of functionality, costs, and solution interdependencies.
• Manage and track progress against financial targets, including continuous risk assessment and mitigation.
• Drive competitive analysis and compete strategies against established players and new threats.
• Develop solution go-to-market plans including opportunity analysis, pipeline analysis, market segmentation, channel readiness (where applicable) requirements, and outbound marketing requirements.
• Support executive briefings and provide direct client-facing sales support for high- impact, qualified opportunities.
• Support execution of strategic partnerships, customer engagements, and drive new business growth.
• Manage and deliver product roadmaps including the coordination of cross-product and cross-functional dependencies.
• Collaborate with Engineering & Design to balance vision with practicality.
• Apply modern architectural trends to Toshiba’s Retail product roadmaps for competitive differentiation, improved customer ROI, and simplified user experience.
• Synthesize & deliver technical product strategy for software infrastructure modernization. including containerized service installation, upgrade, and monitoring.
• Communicating technical product strategy concisely and simply, in both written & verbal forms, to engineering, sales, marketing, and executives.
• Operate in an Agile environment based on Design Thinking, which focuses on progress. vs. perfection, and iteration vs analysis paralysis.
• Prioritizes product enhancements and customer requests by collaborating with other functional key stakeholders.
• Assists in evaluating and updating pricing models based on customer value (ROI) analysis for modules.
• Work closely with the development organization through design, testing, and product release to deliver features to market.
• Analyzes potential partner relationships for specific products and manages current partner relationships.
• Keeps up with external trends to incorporate into products and processes.
• Supports and provides input to the Product Marketing team in developing the go-to- market planning and execution, including reference customers, beta programs, sales training, sales materials, and demos.
• Participate in customer- and partner-facing situations and user conferences as a product expert.

Required Skills

• Bachelor’s degree with 8+ years of experience, or equivalent combination
• 5 + years of proven experience in Product Management or related role
• MBA or equivalent experience
• Pragmatic Marketing Framework experience desired
• Working understanding of modern concepts & trends in cloud computing, Enterprise integration patterns, Docker/containers, Kubernetes, SDKs, REST APIs, and microservices
• Experience with SaaS offerings
• Understanding of SAFe Agile methodology and software development lifecycle preferred
• Hands-on experience in strategic planning and business case development
• Proven results-driven individual with good business acumen; ability to understand the problem to be solved and deliver appropriate solutions that balances impact, effort, and alignment to objectives
• Strong interpersonal skills to establish report, credibility, and influence with others across the company
• Strong Leadership skills with experience motivating and influencing cross-functional teams to achieve results
• Strong presentation and communication skills with an ability to simplify and clearly articulate concepts at all levels of the organization and across functions
• Experience driving solutions from concept to delivery, working cross-functionally to define, design, develop, deliver, and iterate

About The Company

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world’s installed market share leader.

The nature of retail is changing quickly, so if you share our ‘Together Commerce’ vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy.

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Company provided life insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal days

Eeo

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email [email protected] to request an accommodation

Diversity, Equity & Inclusion

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We’re passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.
Toshiba Global Commerce Solutions

Job Description:

We are looking for a dynamic and independent Market Manager for our Florida market who thrives in the midst of ambiguity and embraces the challenge of market establishment and growth. The Market Manager will assume P&L responsibility and be a key driver in scaling our operations in Florida, with the potential to expand to other nearby states.

Requirements:

• ???????? Sales and Community Engagement: You’re comfortable selling to dental offices and engaging the hygienist community at events. Your charisma and people skills make you a natural at business development and relationship management
• ???? High Standards and Responsiveness: You set the bar high for yourself and your team, maintaining a keen attention to detail and responsiveness. Your high standards push you to deliver exceptional results
• ⚙️ Operational Rigor: You can roll-up your sleeves and dive deep into the operations. You have keen attention to detail and can build scalable processes that enable business growth
• ???? Analytical Prowess: You’re capable of analyzing marketplace dynamics and financials to effectively manage the P&L. Your analytical skills inform your strategic decisions and help you spot opportunities and challenges
• ???? Start-Up Experience: Ideally, you’ve worked in a fast-growing start-up environment and understand the hustle, ambiguity, and dynamism it entails. Experience in the health or dental industries would be an asset, though it’s not a prerequisite
• ???? Potential and Drive: Rather than focusing solely on past experiences, we’re seeking someone who showcases enormous potential and a willingness to put in the hard, rewarding work. You’re prepared for long hours and are driven by the desire to make a significant impact

At Teero Dental, you won’t just manage our Florida operations; you’ll play an instrumental role in shaping our company’s future and transforming the dental staffing industry at large.

What the job involves:

• ????️ Account Management & Support: Nurture relationships with both dental offices and hygienists and assistants. Provide top-notch account management and support services, ensuring we exceed expectations and retain users
• ???? P&L Ownership: Assume responsibility for the profitability of the Minnesota market, with a clear understanding of investment levers to balance and grow the marketplace
• ???? Market Development: Lead and execute strategic initiatives to grow the number of dental offices and dental professionals using our platform, effectively expanding our market footprint
• ???? Customer Insights & Feedback: Continuously monitor market trends and competitive developments. Collect, analyze, and act on customer feedback to refine our operations and maintain our position as the preferred choice for dental staffing
• ???? Product Collaboration: Foster a close partnership with our product team. Use your market insights to drive product innovation, shaping the future of the dental industry

What we offer:

• ???? C-Suite Mentorship: Direct reporting to our founders to ensure you’ll have the guidance, mentorship, and influence to make a significant impact from day one
• ???? Ground Floor Opportunity: Join us at this exciting stage, where we’ve established product-market fit and are now expanding to other states. Be a part of shaping our trajectory from the ground up.
• ???? International Exposure: Get the opportunity to travel to Amsterdam, where our tech and product hub resides, fostering a global perspective and gaining first-hand insight into our cutting-edge innovations.
• ???? First-in-Market Role: As the first hire in the Minnesota market, you’ll have a unique chance to shape the local team and market strategy, creating a lasting imprint on our operations.
• ???? Competitive Compensation and Equity: Enjoy a competitive salary coupled with significant equity. As we succeed, your stake could translate into life-changing sums, aligning your personal success with ours.
• ???? Career Progression: With our aggressive expansion plans, you’ll have the potential to oversee other nearby states and take on expanded roles, providing substantial opportunities for career growth.

About the Team

At Teero Dental, you’ll join a compact, powerhouse team with substantial marketplace experience and close ties to the dental industry.

Our co-founders, Nate and Christian, both honed their skills at Uber for seven years, where they developed large-scale operations across the US and EMEA, leading Uber Eats and the Micro Mobility operations respectively.

Born into dental families – Christian’s father is a dentist and Nate’s owned a dental lab serving hundreds of practices – they pair unique industry insights with their marketplace expertise to drive Teero’s mission.

Our lead product designer, a was the first designer at Adyen and then Temper – the Netherlands’ largest tech-enabled staffing marketplace

Our data science lead, previously led pricing and marketplace efficiency at Uber and then Yandex

Our engineers come from tech giants and start-ups like Google and Uber, and infuse our team with new capabilities in marketplace dynamics, machine learning, and artificial intelligence.

Joining Teero Dental means becoming part of a committed, industry-transforming team that combines professional expertise with personal passion. We look forward to welcoming you.

Teero Dental

QuikStor is seeking an experienced General Manager, Sales and Marketing with an entrepreneurial spirit, significant experience in the B2B SaaS space, and a “Get Things Done” mindset. This in-office position will be based in our El Segundo, CA office and requires travel, as needed, for various trade shows and client visits.

Company

Since 1987, QuikStor has provided self-storage owners/operators with software and hardware solutions that run their day-to-day business. Our flagship product, QuikStor Management System (QMS), is a SaaS property management application that manages the entire relationship between our customers and their tenants. We are dedicated to the self-storage industry supporting hundreds of customers and thousands of users.

Although our company has existed for over 35 years, we operate much like a startup. We are fast-paced, innovative, and in a phase of expansion that will bring many new product/service offerings to market over the coming years.

About the Position

The General Manager, Sales & Marketing reports directly to the CEO of QuikStor. This position is primarily responsible for identifying new business opportunities, developing/closing a sizable pipeline of business, and helping build lasting client relationships. As a key leadership position, this role will be crucial in defining our go-forward sales & marketing strategy in addition to playing a significant role across all other areas of our operations. The ideal candidate for this role will be a proactive leader who is not afraid to roll up their sleeves and get into the trenches with the team.

Responsibilities

• Define a nationwide sales territory methodology that includes staffing to ensure the appropriate level of sales rep to market opportunity coverage.
• Work with the executive team to develop a pricing strategy that is in line with the market, offers flexibility to fit the needs of all target market segments, and maximizes company revenue.
• Implement and manage the company’s Sales Compensation Program that will target new business acquisition as well as customer retention.
• Define the methodology, implementation, and execution of the Marketing & Sales pipeline, including the ability to measure the contribution margin of individual Marketing & Sales components. Ensure that pipeline reporting is accurate and provides the executive team with a clear picture of top-line expectations.
• Develop and implement a Sales Training program that enables all Sales Representatives to execute to their potential.
• Implement recurring Pipeline and Deal Reviews with individual representatives and the executive team to ensure that revenue goals are met, and ad-hoc discounting is avoided.
• Build a prospect database of all entities in our target market segments that provides sufficient insight for strategic decision making.
• Define and implement an end-to-end marketing program that measurably drives the demand necessary to achieve our revenue goals.
• Implement a competitive intelligence program that will inform the company’s product, pricing, marketing, and sales decisions.
• Implement a Client Advisory Board as a key source of input to our product, pricing, marketing, and sales strategy.
• Work closely with the leadership of all departments across the organization to ensure the success of cross-departmental initiatives and the success of the organization as a whole.
• Lead the executive team in the development of materials required for Board Meetings and serve as the primary Board Liaison.
• Perform any other duties assigned by the Executive Team or Board of Directors.

Requirements

• Bachelor’s degree in business administration, marketing, or related field. 
• Minimum of 8 years of progressive sales and/or marketing experience in a technology or technology enabled services company. 
• Minimum of 3 years of leadership experience in B2B SaaS sales & marketing.
• A natural leader who can immediately instill confidence and credibility with the team.
• Exceptional written and verbal communication skills.
• Exceptional problem-solving skills with a “no excuses” mindset when it comes to achieving the company’s goals.
• A self-starter who can drive forward company initiatives with little oversight.
• A high-level of proficiency with marketing and sales technologies (CRM, SFA, Marketing Automation, etc.). 
• Must be able and willing to travel, as needed.

Compensation & Benefits

• Compensation from $100,000 to $125,000 annually
• Commission/Performance-Based Compensation
• Medical / Vision Coverage
• Retirement Plan with Company Matching
• Paid Vacation and Sick Time

QuikStor Security & Software

Applied Underwriters is seeking an experienced Marketing Project Manager to join its award-winning promotions team. The Marketing Project Manager is responsible for managing internal and external resources to execute various promotional initiatives including direct mail and online campaigns, as well as sourcing & procurement for custom products, on time and on budget.

Enjoy working for a company that prioritizes brand communications and marketing as we move into an exciting new era. Applied Underwriters is an established, yet aggressively growing company. Join us as we leverage our strong brand recognition in the insurance industry to expand into new markets.

Requirements

• Bachelor’s Degree
• At least two years of print experience, including press check experience
• At least three years of project coordination or management experience
• Expertise in concepts, practices, and procedures related to successful project management of print, direct mail, online, sourcing/procurement, and collateral.

Benefits

• Fully-paid employee Medical, Dental, and Vision Insurance
• Fully-vested employer match 401(k)
• Section 125 – Flexible Spending Account
• In-house pharmacy provides employees significant savings and convenience
• Tuition Reimbursement

Applied Underwriters

Careers at Solutran, part of the Optum and UnitedHealth Group family of businesses. We create direct spending solutions driven by our extensive financial tech experience to help those we serve be healthier, happier and more productive. Our platform helps members manage their health plans, supplemental benefits and rewards all in one place. You’ll have the opportunity to make it easier for consumers to manage their own health by making healthier products more affordable and their purchases streamlined. If you are a driven individual that thrives in fast-paced environments, values diversity and wants meaningful work that impacts the lives of many, then this is the team for you. Being part of an organization that makes healthier living easier for others leads to your life’s best work.(sm)

Solutran is a leading FinTech company committed to creating game-changing, customer-friendly solutions. We serve health-seeking populations by partnering with the nation’s largest health plans, government programs, such as WIC and SNAP, as well as with employers and retailers. We’ve established a reputation for delivering modern, advanced customer experiences through best-in-class solutions used by millions.

Solutran has grown over four times in size in the last couple of years. As a result, in January 2021 we became part of the Optum Financial family (a part of UnitedHealth Group). The Solutran team and our platform are now at the center of the most significant healthcare payments innovation in modern history. The journey is just beginning. We expect this growth to accelerate and invite you to grow with us!

There are a lot of opportunities out there, but we can’t imagine being in a more solid, future proof and challenging intersection than that of healthcare and payments. Two of the most exciting growth verticals. Not to mention our solutions bring help to those who need it most.

The Sr. Manager Retail Integrations is a key technical leadership position in a leading FinTech company (Solutran) that is operating independently as part of Optum Financial/UHG. The corporate headquarters is based in the Eden Prairie, MN Optum facility, but this position is also eligible for full-time remote.

As a Sr. Manager Retail Integrations at Solutran, you will play a key role in our S3 network expansion and implement systems that contribute to the network’s best-in-class availability and transaction processing integrity. The ideal candidate will have a solid analytical and technical background to troubleshoot, support, and enhance a complex transaction processing infrastructure. This person will also be comfortable providing technical guidance and support to transaction processing developers at Solutran, merchant partners and Point of Sale (POS) vendors.

In this role you will lead the collection and translation of business requirements into user stories and acceptance criteria that can be built into quality software produced by our development teams. You will be a thought leader and subject matter expert, deeply involved in new integration and implementation projects that provide our clients and users with an unmatched set of products and services.

You must possess a unique blend of analytical skills along with business and technical expertise. You will collaborate closely with designers, product managers, engineers, QA, and other cross-functional team members within the organization to build products that delight our users. Solutran is a stable, fast-growing company with opportunities to advance and now is the time to join us!

You’ll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Demonstrate and maintain a deep proficiency and expert knowledge level of all existing and new technical retail processes
• Direct and oversee retailer integrations and track efforts and progress to ensure that desired outcomes are achieved
• Create and foster key partnerships with point-of-sale providers and retail service providers to drive deep network growth
• Conceptualize and lead efforts to create repeatable processes and documentation for retailer enablement, testing, and certification
• Partner with the Solutran operations team to create procedures and maintain a comprehensive knowledge base for ongoing strategical merchant and transaction support
• Lead the development and maintenance of S3 retailer integration specifications and supporting documentation
• Lead the integration of the Solutran technology with new POS partners
• Act as technical leader with merchants for POS integration projects
• Oversee the transaction processing platform QA and testing for merchant and Solutran development projects
• Lead the troubleshooting of transaction, benefit, and settlement processing issues and anomalies
• Lead retail implementation team in merchant production implementations and ongoing support
• Work with product teams to improve and enhance the S3 transaction processing infrastructure
• Design and implement controls that will ensure 100% S3 transaction processing platform quality and availability
• Performs all activities in a manner consistent with Solutran’s core principles

Primary Platforms:

• JSON
• SQL
• Microsoft Power BI
• SOAP/UI
• Oracle RDBMS (12c)
• Microsoft Windows

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of experience working with Point of Sale (POS) technology
• 3+ years of technical integration/ implementation experience or equivalent
• Experience delivering complex, powerful products that are made simple for users, delivering successful results
• Proven experience testing complex software platforms
• SQL query writing experience or experience reviewing code
• Knowledge of financial transaction processing concepts and message types

Preferred Qualifications:

• Bachelor’s degree in a STEM related major
• Proven experience working with software engineering teams
• Experience with JIRA and SCRUM
• Experience with payment processors
• Experience managing team members
• Knowledge with SOAP/JSON web service design, testing and support
• Understanding of PCI requirements
• Familiarity with Agile/Scrum software development, writing use cases, user stories and detailed acceptance criteria
• Proven ability to interact, collaborate and communicate with individuals at all levels both internally to the Solutran organization and externally as needed

Physical Demands:

• While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk, or hear; uses hands to finger, handle, or touch objects or controls. On occasion, the employee may be required to stoop, bend, or reach above the shoulders. The employee may occasionally lift, push, or pull up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island or Washington residents is $101,200 to $184,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Optum

The Product Manager will have responsibility to deliver a digital product that power our client’s technology stack. This position will play a critical role in driving the 12-18 months roadmap for our consumer-facing digital solutions for our Customer Service domain.

Product Manager Responsibilities:

• Deliver a digital product that powers our client’s technology stack.
• Drive the 12-18 month roadmap for consumer-facing digital solutions in the Web.
• Prioritize consumer and business opportunities and assess business cases for capital investment.
• Define core business requirements and oversee the delivery of technology solutions from engineering partners.
• Review competitive landscape and business trends.
• Develop a roadmap of business/strategic opportunities and prioritize and sequence deliverables.
• Communicate vision and objectives to business stakeholders and engineering partners to establish cross-functional alignment.
• Balance deliverables against capital budget and engineering capacities.
• Provide transparency into work progress and monitor business impact.
• Report key learnings and future plans based on results.

Required Skills and Qualifications:

• Strategic mindset with the ability to execute tasks and projects effectively.
• Experience in complex services and solutions.
• Background in product management, program management, or solutions.
• Ability to react with urgency to situations requiring quick turnaround.

Knowledge, Skills, & Responsibilities

· Deep understanding of ecommerce business, consumer mindset, digital user experience, digital design frameworks and processes

· Strong analytical skills and an ability to lead data-driven discussions to drive alignment around prioritization and impact

· Equipped with the digital technical fluency to be capable of understanding technical constraints and prioritizing and discussing tradeoffs between development and business teams

· Knowledge of the range of activities related to the product development lifecycle (e.g. opportunity identification, product discovery, project execution, and post launch performance measurement and management)

· Deep knowledge of agile delivery principles

· Ability to translate data-driven insights, business intent, customer needs, and/or technical direction into clear, concise, well-documented product requirements

· Excellent oral and written communication skills – capable of communicating in a way that conveys a clear understanding of the unique needs of widely varying audiences

· Excellent problem-solving skills – ability to adapt quickly to changing business priorities and overcome unexpected challenges

· Strong project/workflow management, prioritization, and negotiating skills

· Ability to influence cross-functional teams and deliver results; conscientious about meeting project deadlines

· Passion for the restaurant industry and a strong desire to help shape the future at our client with entrepreneurial spirit

Self-starter personality who can operate with minimal supervision

The Intersect Group